Specialist Claer Barrett issued the advice to concerned people who have flights in the area booked
Emirates Airline planes parked on the tarmac at Dubai International Airport in Dubai on March 2(Image: FADEL SENNA, AFP via Getty Images)
A travel specialist is calling on Brits to stay calm and follow crucial guidance if their travel arrangements have been jeopardised due to the US-Israel military action against Iran. Travel chaos continues to plague the Middle East as Iran launches counter-attacks.
It is estimated that more than 100,000 Britons were left stranded in the area as airports including Qatar, Abu Dhabi and Dubai shut down operations because of the hostilities. More than 2,000 passengers landed in the UK on evacuation flights from the United Arab Emirates on Wednesday, according to Government officials.
Questions persist about the duration of the conflict, casting doubt over numerous travellers’ plans given the crucial role of Gulf airports as connection hubs for journeys to Asia and Australasia. Appearing on ITV’s Lorraine, specialist Claer Barrett delivered ‘vital’ guidance for those planning to travel in the near future.
She stated: “My big message to everyone watching is don’t panic and hit the cancel button, because if you cancel a flight, a holiday, whatever, yourself, you won’t have as many rights as if the airline cancels the flight.
“Let’s start off with flights,” she went on. “So if an airline cancels your flight, as long as you’re flying with a UK airline or departing or flying back to a UK or EU airport, you’re legally entitled to choose. So if they cancel you, you can say, ‘Well, I want a refund, I want my money back,’ or, ‘I want a different flight with a different airline, I want to be rerouted’ or offered assistance if you were stuck somewhere. So it’s important not to cancel yourself.
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“But if your upcoming holiday is in the affected area, the advice from Which?, the big consumer website, is monitor the airline’s website to determine whether your plans are going to be affected, because lots of different places are or aren’t.
“Keep an eye on the Foreign and Commonwealth Development Office website, that’s the FCDO, they’re the people who can issue ‘do not travel’ warnings. And for goodness’ sake, make sure that you’ve got your travel insurance in place when you book your holiday.
“This is the advice that me and other consumer experts give, because something could happen before you go and you’d need to make a claim.”
Package holidays
Package breaks – where holidaymakers purchase their flights and lodging in a single booking from the same provider – are frequently more economical and generally regarded as being a more secure choice. The explanation for this is that numerous packages are safeguarded by the Atol scheme or the Package Travel Regulations (PRTs).
Any package holiday booked in the UK automatically comes with the protection of the PTRs, whilst package holidays that include a flight are safeguarded by Atol. All travel firms selling package holidays with flights to UK customers are legally obliged to hold an Atol licence.
This ensures people are brought home during a crisis. When the original Thomas Cook went under in 2019, nearly 150,000 holidaymakers were flown back by the UK government in the largest repatriation in the UK’s peacetime history.
You will also receive a refund if your package holiday is cancelled, and be compensated if various factors result in a subpar trip.
“So we’ve covered flights, but package holidays, you’re much better protected with a package holiday because most of them, anyway, are reaching out proactively, I’m hearing, to customers who do have packages booked to the Middle East,” Claer continued.
“And most of them are offering people for no charge the ability to either move their holiday dates or, in many cases, change destination, you know, so you still have your holiday but you go somewhere else. So speak to your tour operator and see what they can do for you.”