Brits

NEW travel technology is being rolled out across UK airports – which will let you leave without having to scan your passport.

There is nothing worse than returning from your holiday tired and wanting to go home, only to have to dig out your passport to travel through the e-gates.

But within the next few weeks new ‘contactless borders’ are expected to be installed at Birmingham and East Midlands airports which won’t require you to scan your passport.

Instead, the new system will scan your face and match it to your passport image stored in its system.

The system would work by airlines sending passport images of British passengers arriving each day, to border control.

Anyone then not recognised at an e-gate, will be asked to revert to the current method of scanning their passport.

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If this also failed, then the passenger would need to go to a manned border force desk.

The aim of the new process is to reduce long queues at airports.

The Times reports that it would then eventually be used across all e-gates at a number of airports.

This includes Birmingham, Bristol, Cardiff, East Midlands, Edinburgh, Glasgow, Gatwick, Heathrow, London City, Luton, Manchester, Newcastle and Stansted airports, by early next year.

Initially, it would only be for British passport holders, but could extend to other nationalities in the future.

Phil Douglas, the director general of Border Force, said: “It will mean we have a more secure border and a much faster transit through the airport.

“It’s quicker, it’s more modern, it’s more secure.”

Other new e–gate rules were rolled out earlier this year, which now allows kids aged as young as eight to use them, rather than manual checks.

Brits are continuing to face delays due to the EES system, and queues of five hours were reported just last week at a popular city break destination for those visiting from outside the EU

European Entry/Exit System (EES) continues for Brits with a major European airport confirming that non-EU visitors faced five hour queues last week.

The Brussels Times reports that non-European travellers, including Brits and Americans, were forced to go through staffed control posts leading the the huge queues. In a statement to the Belgian news outlet, the airport confirmed that additional police officers are being trained for the border control posts and they were seeking “structural solutions”.

When contacted for comment, a spokesperson from Brussels Airport said: “Since the introduction of the European Entry/Exit System (EES), border checks for travellers covered by this system have taken longer, as is the case at many other airports. In addition, passengers from certain non-EU countries can no longer use the e-gates. As a result, more passengers need to go through staffed border control points, which has increased waiting times.”

They added: “All parties involved continue to work together on long-term solutions.” The airport spokesperson confirmed the airport had added two extra border control booths for the Federal Police at departures, in addition to two booths that were added at arrivals before the introduction of EES.

They went on to say: “The Federal Police also increased staffing levels on a permanent basis during the summer, and further reinforcements have been planned. More police officers are also being trained to ensure sufficient staffing at border control points, and additional infrastructure needs are being assessed.

“In addition, 60 EES pre-registration kiosks have been installed. These allow non-EU travellers to submit some of their information in advance. The connection between the e-gates and the pre-registration kiosks is still being tested so that, in the future, passengers from certain non-EU countries may be able to use the e-gates again.”

EES launched nearly a year ago, on October 12 2025, before officially becoming operational on April 10 2026. However, over the summer months holidaymakers have reported a myriad of issues with the system.

But no sooner was it launched than countries started to pause, or even shelve the scheme, due to the huge queues snaking through airports. Nine countries have put full EES implementation on hold, despite the fact that the EU said there would be no extension to the deadline. Holiday hotspots such as Greece briefly made an exemption for British holidaymakers over the summer, which has now been reversed, putting them back in the queue.

Over on Reddit, a poster took to the R/Belgium sub with a post titled: “Brussels airport queues should be a national scandal”, asking: “Why are they so bad? EES isn’t new anymore. They hardly have anyone checking passports. Are people in Belgium aware that queuing for 1hr + isn’t normal?”

One poster replied: “If you’ve got a kid under 12 you have to go through a manual check and can’t use the kiosks, and while usually shorter than the all passports line, it can sometimes be long as well. We waited 20-30 minutes last Friday mid morning. The all passport line was all the way along the back of the security screening area. I don’t remember the last time I’ve seen more than 3 agents working and an all passport line shorter that didn’t back up into the arrivals corridor. “

Reviews of the airport on Google tell the same story. One visitor said: “The passport control situation at Brussels Airport is completely unacceptable. Every time I arrive and have to use the “All Nationals” queue, I face the same problem: an enormous line and an extremely long wait, sometimes lasting hours.”

They added: “This is an international airport and one of the main gateways to the capital of Europe. Yet the passport control capacity seems completely inadequate for the number of arriving passengers. Hundreds of people are forced to stand in line after long flights because there are simply not enough control points operating to process passengers within a reasonable time.”

Have a story you want to share? Email us at webtravel@reachplc.com

A travel expert has issued a crucial warning about the four key checks holidaymakers should make before jetting off abroad, including during the upcoming October half-term

Jetting off abroad is always an exciting time, but it’s easy to get caught out at the airport by common passport mistakes. The passport’s expiry date is an obvious check, while the 10-year rule is equally crucial when travelling to the Schengen area.

However, holidaymakers must also be aware of blank pages in their passports and the overall condition of their travel document. Even the slightest defect in a passport can render it invalid, leaving the traveller unable to fly and missing their holiday altogether.

To help Brits feel prepared before jetting off abroad, particually ahead of the October half-term, a travel expert has issued a warning and highlighted the four key checks to make. It’ll take just a few minutes and could be the difference between soaking up the sun in Malta during that well-earned winter escape and being stuck indoors in the grizzly British weather, wishing you had just checked your passport sooner.

Four key passport checks

On what other crucial checks are required before jetting off abroad, Rhys Jones, travel insurance expert at Go Compare Travel, said: “It’s important to remember that passport rules are about more than expiry dates.” He advised: “Travellers should check whether their passport was issued within the accepted period for their destination, is valid for long enough after their trip, has enough blank pages where required, and is not too damaged to travel.

Brits travelling to countries in the Schengen area must make sure their passport was issued less than 10 years before the date they enter the country. They must also ensure that their passport is valid for at least three months after the day they plan to leave the country.

Passport damage

Inspecting for passport damage is an easy thing to forget to do, particularly by seasoned travellers, but it’s a crucial part of pre-holiday checks. Rhys warned: “A damaged passport can quickly become a much bigger problem than many travellers realise. Water damage is particularly risky because it can warp pages, blur personal details, affect stamps or visas, and make the passport harder to scan or verify. Even if it looks usable to you, airline staff or border officials may decide it is too damaged for travel.

“If you turn up at the airport with a passport that is visibly damaged, you could be refused boarding before you even reach border control. Airlines have to be confident that passengers will be accepted at their destination, so a passport with water stains, peeling laminate, torn pages, missing pages, unreadable details or a damaged chip can lead to serious disruption.”

He advised: “The key guidance is to check your passport well before departure, keep it dry and protected while travelling, and replace it if there is any doubt about whether it will be accepted.”

The expert added: “If you notice damage while you are still in the UK, the safest option is to replace the passport before you travel. But if you are already abroad and your passport is lost, stolen, damaged, full, recently expired or otherwise unusable, you may need to apply for an Emergency Travel Document (ETD). This is designed to help British nationals travel urgently from abroad when they cannot use their passport.

Can travel insurance help me?

It depends on what your policy says. Rhys said: “Travel insurance can sometimes help here, but it depends on the policy and the circumstances. Some policies include cover for lost or stolen passports abroad and may contribute towards the cost of an ETD, replacement documentation, or reasonable extra travel and accommodation costs if the issue disrupts the trip. However, cover limits, excesses and exclusions vary, and insurers will usually expect travellers to report the issue promptly, keep receipts, and take reasonable care of their documents. If your passport was lost because of your own negligence, it’s likely your insurer won’t pay out.”

For more information on passport rules to check, you can visit Go Compare’s guide on their website.

Do you have a travel story to share? Email webtravel@reachplc.com

BRITS are being warned to check a vital travel document as it might soon be expiring and could cost you thousands if you don’t renew it.

Up to 1.3million Brits could be caught out when travelling abroad this year due to out-of-date travel documents.

A Global Health Insurance Card (GHIC) is a free card that gives UK travellers access to state healthcare when on holiday.

New data collected by Compare the Market for the NHS has revealed that 1,299,484 UK GHIC cards are due to expire this year.

This means that if you needed emergency healthcare when on holiday, you could be faced with a nasty bill if your GHIC card is out of date.

Currently there are around 23.3 million GHIC cards in circulation in the UK but the cards only last five years.

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If your GHIC is due to expire soon and you are also due to travel soon, then apply for a new card for free via official NHS BSA Healthcare Cover Application, as soon as possible.

It usually takes around 15 working days for the card to arrive once your application is approved.

If you travel before your card arrives, then don’t worry – if you need medical treatment when abroad, then you or someone on your behalf can request a Provisional Replacement Certificate (PRC) online or by phone.

All you need to provide is your name, address, date of birth and your National Insurance Number.

The certificate can then be emailed directly to the hospital or medical centre you are seeking treatment at and gives you the exact same healthcare cover as a physical card.

It is worth remembering though that GHIC cards are not a substitute for travel insurance.

GHICs do not cover private medical care, mountain rescue, flight cancellations or being flown back to the UK – all things that you will need travel insurance for.

Tim Knighton, travel insurance expert at Compare the Market, said: “With nearly 1.3 million GHICs due to expire this year, anyone travelling to Europe should check their card well before they set off.

“It’s an easy thing to overlook, particularly if you haven’t needed to use your GHIC on previous trips.

“The rise in applications for PRCs also highlights that people could find themselves needing access to healthcare unexpectedly while abroad, so checking you have a valid GHIC before travelling is an important part of preparing for your trip.

“A GHIC can be very useful if you need medically necessary state healthcare while abroad, but it’s important to remember that it isn’t a substitute for travel insurance.

“There are costs and circumstances that a GHIC may not cover, so having appropriate travel insurance can provide additional protection if something goes wrong.

“Before travelling, check the expiry date on your GHIC and make sure you understand what healthcare you can access at your destination.

“It’s also worth arranging travel insurance as soon as you book your trip and comparing policies carefully to make sure the level of medical and other cover suits your needs.”

NEW rules for Brits travelling from the UK to Ireland via the ferry have come into force today.

For the first time in over 100 years, passengers are required to carry a valid passport or risk being denied boarding.

Prior to today, passengers were not required to show a passport when taking the crossing.

Instead, they were asked to have another form of photo ID with a photograph like a driving licence or a bus pass.

Now, travellers have been told to carry a valid passport due to the UK Border Force is tightening rules on “accuracy and integrity of passenger data before boarding”.

Routes affected will be between Britain and the the Republic of Ireland of which Irish Ferries operates two routes.

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These go between Holyhead and Dublin, and Pembroke and Rosslare.

Another ferry enforcing these rules is Stena Line which has crossings between Holyhead and Dublin as well as Fishguard and Rosslare.

Irish Ferries explained: “This is a change to the current ID accepted and means that from 28 September, no other forms of photo ID will be accepted by Irish Ferries for any passengers, including Irish and UK citizens

“This is to ensure compliance with UK Border Force requirements relating to the accuracy and integrity of passenger data before boarding.“

Previously, passengers didn’t have to carry their passports with them because of what’s known as The Common Travel Area (CTA).

The CTA is a passport-free zone involving the UK, Ireland, the Isle of Man and the Channel Islands dating back to 1923.

British and Irish citizens don’t legally need a passport to travel between the two destinations.

But carrying passports has since became a requirement by airlines like Ryanair and Aer Lingus for passengers flying between the two destinations.

KEEN to get that winter sun break locked in? Holidaymakers on a budget should set their sights on Africa.

A new report released today by the Winter Sun Holidays Costs Barometer from The Post Office Travel Money reveals that Cape Town in South Africa, and Mombasa in Kenya, offer the best value for money for people seeking a sun-drenched winter break.

To calculate which destination gives travellers more bang for their buck, the research considered the average costs of eight essential holiday items in 24 popular long-haul and short-haul destinations.

Items included a cup of filter coffee, a bottle of beer or lager, a can or bottle of cola, a glass of wine, a 1.5l bottle of water, suncream, insect repellent and a three-course evening meal for two with house wine.

The overall cost for all of the above came to just £58.24 in Cape Town, making it the most affordable destination on the list.

According to the Post Office, prices in the South African hotspot have fallen by 9.7 per cent in the last six months, which will have a hugely beneficial impact on tourists.

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A three-course dinner with wine was shown to be cheaper here than anywhere else on the list, totalling £39.26 on average.

Despite its reputation for excellent wineries, Tokyo pipped Cape Town to the post for budget vino with a glass costing just £2.53 in Japan’s capital, on average, compared with £3.24 in Cape Town.

Tokyo came in third place overall on the affordability scale with a total barometer cost of £66.76, beaten by Mombasa, in second place, with an overall price tag of £63.66.

Prices haven’t dropped dramatically in this Kenyan city, but the rise of sterling against the Kenyan shilling does mean that you will now pay slightly less than when the country was last surveyed by the Post Office in March this year.

Coming in fourth place on the winter sun budget chart is Colombo in Sri Lanka, where a basket of all eight holiday essentials added up to £74.79, getting on for £20 more than the cheapest spot of Cape Town.

And be sure to ditch the wine and opt for beer instead, as a glass of red, white or rose will set you back £6.60 on average — over double the cost of a glass of wine in any of the previously named locations.

A bottle of beer, on the other hand, costs just £2.47.

Phuket in Thailand closely followed Colombo in fifth place with an overall barometer cost of £76.39 and cheap beer at £2.09 a bottle.

Of course, for the top five spots, the trade off for spending little while in the destination is shelling out for pricier flights to get there.

But remember that holidaymakers will be rewarded with better odds of sunshine and higher temperatures in these long-haul locations.

Those looking to stay a little closer to home still have budget-friendly options, however, including Portugal’s Algarve which came in sixth place overall.

While the total cost of all holiday items came to a slightly steeper £82.35, coffee-drinkers won’t be complaining as this is the cheapest destination to grab yourself a cuppa (£1.27 on average).

Brits going on holiday this autumn have been urged to check their luggage for an item that can no longer be used on planes – and it could mess up your travel plans

If you’re going on holiday this year, you need to make sure you follow a new travel rule that bans the use of one common item on planes. With summer behind us and the kids back at school, many Brits will be looking to book a holiday in the hopes that prices for flights and hotels have dropped.

Before leaving for your trip, it’s important to make sure you understand all the rules in place for everything from your flight to airport security, as you don’t want to get caught out with something that can ruin your holiday. One woman recently said her travel plans were almost scuppered by one little-known rule she didn’t know, as it only came into effect recently.

In a video on TikTok, a woman uploaded a video that captured the moment passengers on her Jet2 flight were told they could not use power banks while on the flight, due to a new rule.

Passengers were told: “As of the first of August, it is now illegal to use power banks on European aircraft, so if you’ve got a power bank with you, it should remain switched off, as these are forbidden for use on flights.”

The woman could be seen shaking her head and exchanging a confused look with her daughter, as she seemingly had no idea that the rule was in place. This was made even clearer with her video’s caption, where she admitted she had been hoping to use her power bank to charge her phone during the flight.

She wrote: “My phone’s about to die.”

It is not illegal to bring power banks on planes, but current aviation rules ban using them to charge devices or recharging the banks themselves during flights. This is because they carry a fire risk if the battery inside overheats, which can be dangerous to passengers on board – so it’s best to charge your device before you get on the plane.

Power banks must never be stored in your hold luggage, and should instead go in your hand luggage. This helps to reduce the risk of fire, as it can be quickly dealt with if something does go wrong and the battery does overheat.

Several commenters on the woman’s video said they agreed with the new rules for safety reasons, as they said they had heard horror stories of power banks catching fire on flights in the past.

One person said: “I can understand as they get really hot. Should really ensure this is known to people as it’s really important.”

Another added: “I brought a new power bank on a plane last year, and when I got off the plane, it had split the casing and was very hot.”

A third wrote: “About time!”

New rules, which came into force in March this year, aim to reduce the likelihood and impact of incidents involving power banks. The UK Civil Aviation Authority (CAA) is asking travellers to familiarise themselves with these rules, which are:

• Power banks must be carried in hand luggage only
• Each power bank must be individually protected when not in use, using a pouch, its original packaging or a separate bag to prevent short circuiting
• You can take a maximum of two power banks per person
• Power banks must not be recharged on board, including from an in-seat power outlet
• Power banks up to 100Wh are permitted, while those between 100Wh and up to 160Wh need approval from the airline

Whether you can use your power bank to charge your phone on an aircraft actually depends on the airline. While you cannot charge the power bank itself on any flight, some airlines may allow it to be used as a portable charger.

Ryanair allows them to be used, except during taxi, take-off, and landing, while easyJet, Jet2, Emirates, and Virgin Atlantic do not allow power banks to be used on board at all.

TWO major tech outage have caused hundreds of flight cancellations and delays across the UK this month – yet Brits will struggle to get any compensation, according to experts.

Earlier this month a major Air Traffic Control failure in the UK resulted in thousands of flights cancelled across the globe.

And another failure yesterday caused more than 200 flight cancellations and widespread delays.

With the two incidents less than two weeks apart, many travellers have been left out of pocket.

Travellers are now wondering if they can claim compensation back for their delayed or cancelled flight.

Unfortunately, it’s bad news – the NATS issue was classed as an “extraordinary circumstance” which means travellers are not entitled to cash compensation.

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The Civil Aviation Authority said that passengers are “unlikely to be entitled to compensation”.

The maximum compensation you can get is for long-haul flights which are delayed four hours or more, which would be £520.

This is only for when the problems are caused by the airline, directly, however.

Lisa Minot, Head of Travel previously said: “Airlines are only required to give you compensation if the delay or cancellation is the airline’s fault, as in a technical failure on a plane or issues with crew.

“In this situation, where ATC is the reason for the chaos, there is unfortunately no compensation due.”

But one thing you should note is that airlines have a duty of care.

This means that when you flight is delayed, they must provide you with food, drink and accommodation.

Sometimes the airline might provide you with a voucher, but if this isn’t provided you can keep your receipts to claim back any expenses.

Often airlines will automatically book you accommodation, but you may also be asked to book accommodation yourself through its website or a dedicated app.

Travellers are advised to always check with airport staff though before booking any hotel yourself.

And make sure to keep your receipts for your hotel as well, to claim back your costs.

Don’t book anything lavish though – airlines will usually only cover a hotel at a reasonable price.

Airlines will usually have a dedicated expenses claims page for you to fill out on its website.

The CAA also recommends asking for an itemised receipt to show what you purchased and how much was spent on each thing.

Lisa added: “Check your insurance policy to see if you have any redress if you have incurred additional costs like missing a concert or unable to pick up car hire. You may be able to claim for that.

“Generally for delays, if an airline looks after you or provides you with food and drink or hotels, you cannot claim for the same costs against your travel insurance.”

New mandatory entry requirement for UK travellers is about to come into force

British passport holders could be turned away at the border in Spain, France, Italy and several other destinations due to a post-Brexit scheme set to launch later in 2026.

Once the initiative comes into effect, UK holidaymakers will be required to pay for a digital travel authorisation document to gain entry to around 30 European nations. British travellers will need to register with the European Travel Information and Authorisation System (ETIAS), which will soon become an entry requirement for visa-exempt nationals visiting a specific group of 30 countries.

With a valid ETIAS travel authorisation, travellers can enter these European countries as often as they wish for short-term stays, typically up to 90 days within any 180-day period. Originally, the ETIAS was expected to cost around 7 euros per person, however it has since been confirmed the fee will be nearly triple that amount, coming in at 20 euros per eligible traveller.

Those aged under 18 or over 70 are exempt, meaning a family of four travelling with two children would pay 40 euros in total. Once the scheme is up and running, failing to hold a valid ETIAS could see you refused entry to any of the following countries: Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Iceland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Netherlands, Norway, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, and Switzerland.

The scheme has faced numerous delays, and it is now anticipated that ETIAS will be launched over the next few months. The ETIAS is stored electronically against the passport.

While the vast majority of applications are expected to be approved “almost immediately”, if the system detects an error in your ETIAS submission, it could face rejection. Reasons for ETIAS applications being refused are reported to include holding an invalid passport, being considered a “risk” or having a Schengen Information System (SIS) alert, submitting an incomplete application, or failing to attend a mandatory interview.

Should your ETIAS application be turned down, you have the right to lodge an appeal.

A major rule will come into force this weekend (Sunday, 20 September) for anyone travelling by train – and it’s good news, with the freedom to board other services

There’s nothing worse than your train being cancelled, even more so when you know the next one isn’t for another hour or two, or perhaps that was the last one of the day. Travellers risk being fined if they’re caught on board a railway line or route that differs from their original ticket, with others opting to fork out for a last-minute train ticket on another line, just so they can get home for the evening.

However, this travel dread is about to ease, as passengers will easily be able to board an alternative service with another train operator for free if their original train has been cancelled. The significant change will launch on Sunday, 20 September, in hopes of making rail travel easier, as more train operators are involved in the new scheme, as confirmed by the government.

While cross-operator ticket acceptance is already available across publicly owned train operators, from Sunday, four major railway companies will join the scheme: Avanti West Coast, Chiltern Railways, CrossCountry and Great Western Railway. This means that a total of 17 train operators will be part of the initiative from this weekend, with East Midlands Railway also set to join, although a date has yet to be confirmed.

What train companies are involved in the scheme?

• c2c
• Gatwick Express
• Greater Anglia
• Great Northern
• LNER
• London Northwestern Railway
• Northern
• Southeastern
• Southern
• Thameslink
• South Western Railway
• Transpennine Express
• West Midlands Railway
• CrossCountry
• Great Western Railway
• Avanti West Coast
• Chiltern Railways

Rail Minister, Lord Hendy, said: “This is a simple, common-sense change that puts passengers first. No one should be left stranded because of a fragmented railway when their journey is disrupted. We’re fixing the railway from the ground up, making it simpler, fairer and easier to use, as we move towards Great British Railways and put public service back at the heart of our railways.”

What do I need to do?

If your original train and route are cancelled, you can simply use that same ticket to board another service with a rival railway operator included in the scheme. There’s no need to buy another ticket or to fork out for any additional fees. It’s important to note that the alternative train you’re boarding must depart two hours before or after your originally booked service. Additionally, the service must be a “direct or reasonable alternative route”.

Are there any other changes to train travel?

Elsewhere, new pay-as-you-go services will be launched across Greater Manchester, the Midlands and the south-east at more than 100 train stations by next year. This is due to a £156 million investment from the government as part of a ticketing scheme.

A new Great British Railways website and app are also in the works, in hopes of making train travel that much easier. Alex Robertson, chief executive of the independent watchdog, Transport Focus, said: “When passengers are delayed, they just want to get where they need to be, not worry about whether their ticket will be accepted on another train.

“This is a welcome change that we have long called for and should make it easier for people when services are cancelled. The key now is making sure passengers get clear information about their options whenever disruption occurs.”

Do you have a travel story to share? Email webtravel@reachplc.com

The countdown to Christmas is on with millions of Brits planning to make a festive escape. But if you’re heading overseas time is running out to sort out any issues with your passport

Whether it’s a Christmas market, Lapland trip, or just seeing family, millions of Brits will head overseas during the festive season. And with only 99 days to go until the big day, one thing that Brits need to be checking right now is their passport.

Passport renewals usually take about three weeks to process after being received by the passport office, so family travel experts advise checking your document now to ensure you have plenty of time to put in an application if needed.

It’s also worth remembering that while three weeks is the general time the HM Passport Office advises for a passport renewal, at busy times of year such as the run up to Christmas this timeframe can be longer.

The advice comes from family holiday firm Lapland Famille who say that the cut off for a pre-Christmas passport application should be October 16, as this gives about a month for the passport to be issued, with around 10 weeks to spare should there be any issues or delays.

As we’re now inside the 100-day countdown to Christmas, this is the best time to check your passport and ensure it meets the requirements for your trip. It also warned that travellers should follow the official GOV.UK advise and not book a trip until they have a valid passport. It’s especially important to check child passports, as these last five years rather than ten, so make sure you check each family member’s document separately.

For those visiting the Schengen area, which includes all 29 European Union member states plus Iceland, Liechtenstein, Norway, and Switzerland, a minimum of three months validity needs to be left on your passport from the day you plan to depart the zone. This means if you were planning to leave the Schengen area on December 28 of this year, your passport will need to be valid up until March 28, 2027.

Issue dates continue to catch Brits out due to post-Brexit rules. Check your issue date is within the past 10 years if you plan to visit the EU. You should also make sure you check the FCDO advice for your destination country as well airline document requirements in plenty of time before you fly.

Alex Dyer, managing director at Lapland Famille, said: “Four passports can look in date at a glance, and it’s easy to assume the whole family is ready to go. I’d rather parents find a problem while they’re still choosing a trip, because once you’ve booked activities and arranged time off work, one unusable passport can affect everyone’s holiday.”

Pre-Christmas passport check list

• Validity – should have at least three months remaining from your departure date if visiting the Schengen area
• Issue date – passports issued more than 10 years ago are no longer accepted in the EU
• Damage – rips, water damage, and marks can all see a passport rejected
• Blank pages – most countries require at least two blank pages for stamps

Have a story you want to share? Email us at webtravel@reachplc.com

THE UK’s most famous observatory will soon close for two years for a massive renovation project.

Royal Greenwich Observatory in London dates back 350 years and will close for two years on November 2 to undergo a £77million upgrade.

The project, dubbed ‘First Light’, “will bring the story of this historic site to life”, according to the Observatory, as well as “give everyone the chance to experience the wonders of space and time for themselves”.

The Observatory will be home to new galleries, refreshed displays, innovative architecture, as well as improved access for visitors.

As part of the project, there will be a new visitor centre which will be “the jewel in the crown of Greenwich’s UNESCO World Heritage Site”.

Inside the pavilion, there will be a gateway to the rest of the site, which will also have improved access overall, including full accessibility to the Great Equatorial Telescope for the first time.

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There will be new galleries too, in which visitors can explore observation and scientific work that took place at the Observatory.

And there will be new, interactive astronomer galleries, ideal for kids who want to become scientists themselves.

They will explore the fundamentals of astronomy: Light, Matter and Motion.

Many of the existing displays at the attraction will get a refresh including John Harrison’s timekeepers and instruments used for the Prime Meridian line itself.

Visitors can meet astronomers and scientists as well, in the ‘Astronomers’ Court’, with events including live science shows.

Outside the Observatory, Greenwich Park will get new landscaping as well as plants.

The First Light project already began in autumn last year and it is set to be complete by spring 2028

The Royal Observatory will close on November 2, 2026 but parts of the attraction such as the Meridian Courtyard, are expected to reopen in summer 2027.

FOURTEEN British cities are eyeing up a new “tourist tax” meaning tourists and Brits heading on staycations will face paying hundreds more for their trip.

This comes as Andy Burnham approved the plans yesterday (September 10) to add five per cent to overnight stays.

Yesterday, the prime minister announced plans to allow mayors to impose an uncapped charge on overnight stays, although Labour mayors have pledged to cap the new fee at 5 per cent or below.

The additional fee would be added to hotel bills, and apply to those staying overnight in hotels and holiday lets including Airbnb and guesthouses.

All visitors, regardless of nationality and reason for visit, will have to pay it. It will be uncapped, meaning mayors can choose how much to charge.

The money would then be used to fund local amenities such as public transport and infrastructure.

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Cities and regions that may soon introduce the additional charge include London, Liverpool, Bristol and Bath.

As well as cultural hubs such as Durham, Manchester, York and Newcastle.

Earlier, the government had promised to protect budget holidays “by making sure low-cost accommodation always pays lowest levy” and said the extra cash would be invested in high streets.

However, the chief executive of UKHospitality, Allen Simpson, warned the BBC that the new charge could add nearly £100 to £120 to the average cost of a UK family holiday.

This also comes at a time where the hospitality industry has already suffered from rises to Employer National Insurance and the minimum wage, costing the sector billions.

However, these would not be the first regions in the UK to implement the new charge – which could come as early as 2028.

In Manchester, a “city visitor charge” of £1 per room per night already applies to some hotels, however the new tourist charge would replace it.

ABTA has issued a statement on the situation at airports across the UK, advising passengers of their rights and what steps they should take if their flight is cancelled or delayed this week

ABTA, the UK’s biggest trade travel association, has issued a statement amid air traffic control chaos at British airports which has continued into a second day.

According to BBC figures, obtained from aviation analytics firm Cirium, 1,750 flights were cancelled yesterday (Tuesday, September 8), and more than 150 have been cancelled today so far. Significant delays are also expected to persist today due to the knock-on effect of yesterday’s cancellations.

At least 16 major UK airports have been affected by the wave of cancellations, which are due to a major technical problem impacting National Air Traffic Services (NATS), leading ABTA to issue advice to affected passengers.

Luke Petherbridge, director of public affairs at ABTA, said in a statement: “If your flight has been delayed or cancelled customers will have rights, which will vary depending on whether they booked their flight separately or as part of a package.

“ABTA members will be supporting those booked with them, to help make alternative arrangements, and we have advice on abta.com to help people understand their rights.

“While the immediate priority is supporting customers, as this isn’t the first NATS outage to cause widespread disruption, the industry and the public will want answers as to what has gone wrong, what lessons are being learned, and how the system will be made more resilient to avoid this happening again.”

ABTA has advised passengers to visit it FAQs page, which gives passengers a breakdown of their rights if a flight is delayed or cancelled. If a flight is delayed, your airline is required to offer certain support, from refreshments to accommodation and transfers, depending on the length of the delay and the route.

ABTA also says: “If the delay exceeds five hours, your airline must offer you the choice of taking a refund of the flight cost.” However, it’s unlikely passengers hit by today’s delays and cancellations will be able to claim for additional compensation. It states: “if it wasn’t the airline’s fault, you won’t be entitled to receive any compensation. Delays caused by things like extreme weather, airport or air traffic control strikes or other ‘extraordinary circumstances’ are not eligible for compensation.”

For those hit by cancellations, ABTA says: “If your flight is cancelled and you’re departing from the UK, your airline must offer you the choice of a replacement flight at the earliest opportunity or a refund.”

It advises: “If you were at the airport when your flight was cancelled, and you’ve chosen rerouting, you’re also entitled to care and assistance while you wait to be rerouted. This usually means food, drink, access to communications (e.g. two free phone calls) plus accommodation and the necessary transfers if the replacement flight departs the next day or later.”

Airlines affected by delays and cancellations include London-Heathrow, Gatwick, London-Stansted, London-City, London=-Southend, Manchester, Birmingham, Bristol, East Midlands, Edinburgh, Liverpool John Lennon, Aberdeen, Belfast, EMA, Southampton, Leeds and Jersey.

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BRITS are being caught out by visa rules which is seeing thousands banned from their flights.

While UK holidaymakers can (currently) travel to Europe without needing a visa, other countries do not have such rules.

A new study by Confused.com found that more than 2,800 Brits were stopped at the border between 2023 and 2025 to just two destinations.

When it came to the US, this saw 242 refusals in 2014, followed by 1,451 last year.

All UK travellers need a an Electronic System for Travel Authorization (ESTA) to visit the US, which was launched back in 2008.

Confusion often comes when travelling via the US as a layover – an ESTA is still required , even if in America for a few hours without leaving the airport.

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ESTAs currently cost $40.27 (£30), a steep jump from $21 (£15.38) last year.

But a large number of Brits were also refused entry at the Australian border too.

An eVisa is required from all UK travellers visiting Australia for holiday purposes which lets you stay up to three months in a 12-month period.

Thankfully, this is free although it must be applied for being travelling.

According to Confused.com, more than 300 people were refused entry to Australia because of travel document problems between 2023 and 2025.

Some places have recently scrapped visas, such as China until the end of 2026.

And Sri Lanka has scrapped ETA visa fees, which were usually $50 (37), although you will still need to apply for a free one.

From next year, Brits will need an ETIAS to visit Europe, which is a visa-waiver similar to the American ESTA and will cost £18, lasting three years.

In response, Confused.com has launched a new visa checker tool which helps you find out what you need for your travels.

Tom Vaughan, travel insurance expert at Confused.com said: “Being turned away at border control is something no traveller expects, but it’s a real risk if you’re unsure about the entry requirements for your destination.

“Visa rules can be complex and vary between countries, so even small mistakes can result in people being refused entry and losing out on their holiday.

“And it’s worth knowing that if you’re refused entry, it may not be covered by standard travel insurance.”

Foreign Office has updated its travel advice for all UK nationals heading to Thailand

The Foreign, Commonwealth and Development Office (FCDO) has updated its travel guidance for all UK nationals travelling to Thailand.

The south-east Asian country is enormously popular with Brits and other tourists alike, largely owing to its vibrant culture, cuisine, warm weather, and breath-taking beaches and islands. Approximately a million travellers make their way to Thailand from the UK each year. In a fresh new issued on Tuesday, September 8, the FCDO confirmed that a significant travel rule for Thailand is set to change.

The latest guidance refers to tighter restrictions on visa-free stays coming into force from September 15, 2026. This represents a departure from the previous rules, which allowed visa-free stays of up to 60 days for tourism, business engagements, and urgent work, with the option to extend for a further 30 days.

Those intending to work, study, retire, or settle in Thailand must obtain the relevant visa prior to travelling. If you entered Thailand before September 15, you will generally be permitted to remain for the duration granted upon arrival.

The updated guidance highlights that British nationals have been refused entry for failing to demonstrate sufficient funds or proof of return travel. Border authorities may request evidence of at least 10,000 Thai baht per person (or 20,000 Thai baht per family), as well as confirmation of onward travel.

The FCDO has also revised its safety guidance concerning Thailand’s rainy season. While the general timeframe remains May to October for the majority of the country, and November to March for Koh Samui and south-east Thailand, the updated advice notes that “weather patterns have become increasingly unpredictable and periods of intense rainfall can occur across Thailand.”

It continues: “Heavy rainfall can cause flash flooding, landslides and disruption to transport, particularly in northern, north-eastern and mountainous areas. Conditions can change rapidly and may result in road closures and local travel disruption. Lakes, caves and waterfalls are particularly at risk of dangerous flash flooding.”

Holidaymakers are urged to heed local authority guidance and keep a close eye on the Thai Meteorological Department for weather warnings.

BRITS are facing huge queues and delayed trains after an operational issue has caused problems at the border.

Le Shuttle – previously called Eurotunnel Le Shuttle – has warned passengers not to arrive early in Folkestone for their train.

This is due to huge ongoing delays.

In a statement, they said: “Due to an operational issue, you may experience longer waiting times than usual.

“Please do not arrive more than two hours before your booked departure.”

The website warns of departure delays of approximately four hours from Folkestone to Calais, while the return Calais to Folkestone has delays of three hours.

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However on the website, a 11:24am departure from Folkestone to Calais has now been scheduled for 4:45pm, with this having a knock on effect for the rest of the departures today.

The latest update on the website is for the 3:24pm departure which will now leave at 6:45pm.

A Calais to Folkestone train scheduled for 4:36pm is now set to depart at 7:51pm.

According to local media, one traveller said their train was delayed by 3.5 hours.

Another wrote on social media: “I am on my way to the terminal for a train at 8:24.

“You are running 4.5h late! How can I cancel my trip and get a full refund?”

A third said there were “hundreds of delayed people waiting to board”.

It isn’t clear what has caused the issue or when it will be fixed.

The Sun has contacted Eurotunnel for comment.

A major travel change is set to impact British holidaymakers going to and from Europe as of today (7 September), and an expert has issued some crucial advice to avoid disruption

An expert has issued a warning to all Brits travelling to and from Europe as a significant change comes into force.

The European Union’s (EU) Entry/Exit System (EES) was rolled out across airports earlier this year, and, in a bid to reduce travel disruption, member states were permitted to relax some of its restrictions. EU countries such as France, Germany, Italy, Portugal and Spain were allowed to temporarily “lift biometric registration” until the end of summer to ensure there was “some relief for the worst-case scenario”, and temporarily switched off the EES when required.

Many European countries utilised the eased measures, particually during the summer holidays, as the EES requires all British passport holders to create a digital record and register their biometric details, such as fingerprints and a photograph, upon arrival in the Schengen area. However, as of today, Monday, 7 September, the ability to relax EES requirements is expected to have expired, with no formal announcement made of an extension.

With uncertainty building that it could prompt airport chaos if there is no further leeway given to Brits when travelling through the EU and the digital system, an expert has issued a warning about the impacts. Anton Radchenko, aviation expert and CEO of passenger-rights company AirAdvisor, explained: “The part of this most travellers have not clocked is that the risk runs both ways. Everyone worries about queues when arriving in Europe, but British passengers can also become trapped at exit control at a Spanish, Italian or other Schengen airport when trying to fly home.

“If a passenger misses an operating flight solely because of a passport-control queue, there is generally no automatic EU261 right to compensation or free rebooking. Airlines may help voluntarily, but passengers should not assume they will, and many insurance policies only cover specified causes such as public transport failure, so the exact wording needs to be checked.

“If the airline delays the flight because passengers are stuck in the queue, its normal care obligations still apply after the relevant waiting period. If it cancels, passengers remain entitled to a refund or rerouting, even though fixed compensation is unlikely where the border disruption was outside the airline’s control.”

Anton added: “My advice is to treat the return journey as seriously as the flight out. Follow the airport’s arrival-time guidance, go to passport control promptly, alert the airline before the gate closes if the queue becomes excessive and preserve time-stamped evidence showing where the delay occurred.”

There have been reports that some member states may still allow eased measures moving forward, although nothing has been officially announced. A European Commission spokesperson told the Guardian at the beginning of last week: “We are in close and constructive contact with those few member states where some adjustments are needed at certain border crossing points. And during an additional period of operational adjustment that is needed at these few operational border crossing points, the commission stands ready to provide additional support to these member states.”

Meanwhile, Ryanair has called on the EU Commission to “immediately” extend the EES flexibility until next year. Ryanair’s COO Neal McMahon said: “The EU’s handling of EES has been a shambles from start to finish. Airlines, airports and border authorities repeatedly warned Brussels that the rollout was not ready, that it would increase processing times and that it would create excessive queues for passengers. Those warnings were ignored, with EU citizens the ones delayed and disrupted.

“Passengers should not be made to pay the price for the EU’s failed EES rollout. Ryanair calls on the EU Commission to urgently extend the EES derogation until at least Apr 2027, so that airports and border authorities have the time needed to fix malfunctioning kiosks, increase staffing levels and ensure the system can operate efficiently before full enforcement is introduced and passengers are condemned to these excessive border control delays for another season.”

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