Air travel

“You’ve left everyone here stranded. You could’ve cancelled this flight hours ago which would’ve given many vulnerable people here half a chance,” one passenger wrote on X

British Airways has been accused of leaving passengers stranded in Italy after thousands of flights were cancelled across the UK.

Tens of thousands of people were impacted on Tuesday after a technical issue by National Air Traffic Services (Nats) grounded flights.

Among the carriers affected by the air traffic control issue was British Airways (BA) – with a number of passengers taking to social media to complain about the situation.

Among them was Simon Weeks, who said he, along with others, had been left stranded in Italy for hours without any update from the airline.

Sharing a letter he received from BA late in the evening, the Brit claimed “all hotels” in the port city of Brindisi were now “fully booked”.

He added: “You’ve left everyone here stranded. You could’ve cancelled this flight hours ago which would’ve given many vulnerable people here half a chance.”

BA said it was forced to cancel or divert more than 100 flights on Tuesday, which had impacted “tens of thousands of customers”.

Passengers received a letter from the carrier apologising for the inconvenience, but were left to find a place to sleep themselves.

The statement read: “We’re sorry that your flight has been delayed overnight… We don’t underestimate the inconvenience this will cause.”

It continued: “We’re sorry, but we’re unable to provide you with accommodation, and you need to make your own arrangements.”

“You can submit a claim to us with your receipts and we will reimburse reasonable accommodation costs.”

The disruptions, expected to continue into Wednesday, impacted travel at airports including Heathrow, Gatwick, Manchester and Stansted.

Transport Secretary Heidi Alexander is set to speak with Nats’ chief executive officer Martin Rolfe on Wednesday before she addresses MPs in the Commons for the second reading of the Civil Aviation Bill.

Rolfe has said he “always accept(s) full responsibility” when asked if he was considering his position after the incident.

He told Sky News: “I am the CEO of a piece of critical infrastructure, so it is my job to take responsibility for that.

“What I absolutely take responsibility for is keeping people safe and delivering the best service we possibly can on a day like today.

“You will understand my focus is entirely about how we actually resolve this issue, get things back to normal, help our airlines, our airport customers and the travelling public.”

Holidaymakers heading abroad are being urged to check an important easyJet rule before boarding the plane

For many travellers, there are a few items that automatically make it into a suitcase before a holiday begins. But one increasingly common gadget comes with restrictions that could catch passengers out if they arrive at the airport with too many.

The warning is particularly relevant to anyone who likes to carry several charging accessories when travelling. EasyJet has issued a reminder to customers that there is a maximum number they can take with them, alongside rules about where the items must be packed and how they can be used during a flight.

Power banks are the accessory in question, with easyJet allowing a maximum of two per passenger. The airline says they must be carried in cabin baggage only and should ideally be kept somewhere they can be easily monitored.

There is another important restriction once passengers are on board, as easyJet says power banks cannot be charged or used to charge other devices during the flight. Its guidance also says power banks must be individually protected, such as by keeping them in their original packaging or a plastic bag.

The rules are part of wider aviation safety measures around lithium batteries, which can pose a fire risk if they are damaged or develop a fault. The UK Civil Aviation Authority says power banks must be carried in carry-on baggage, individually protected when not in use and must not be recharged during a flight.

It also says power banks should not be used to charge other portable electronic devices while on board. Guidance confirms that a maximum of two power banks can be carried per person, although batteries with higher capacities can be subject to additional airline approval requirements.

For easyJet passengers, that means checking the number of chargers in your cabin bag before heading to the airport. Anyone carrying three power banks would be over the airline’s stated limit, even if each individual device would otherwise meet the relevant requirements.

Passengers should also avoid putting them into checked luggage, as easyJet specifically prohibits power banks from being carried in the hold. The airline recommends keeping them somewhere they can be monitored, which means they should remain accessible during the journey rather than being buried inside a suitcase.

The CAA’s advice is similarly clear that spare lithium batteries and power banks belong in the cabin rather than checked baggage.

The reason for keeping them close to passengers is that a battery problem can be identified and dealt with more quickly in the cabin.

If you’re flying economy, you’re probably going to be squished into a tiny seat for the duration of your flight

When it comes to jetting off on holiday, the thought of getting from A to B can feel like a dread for some people. This could be due to turbulence, boredom or just how little legroom there is.

Flying with budget airlines doesn’t necessarily mean worse seats. Most airlines, including the likes of Ryanair, easyJet and Wizz Air, use modern narrow-body aircraft such as the Airbus A320 family or Boeing 737 family.

A lot of the budget airlines have a typical 3–3 layout of: window — middle — aisle or vice versa.

As travellers are probably aware, you can upgrade your seat with extra legroom for a certain price.

According to easyJet, “you can pay to select a standard, Up Front or Extra Legroom seat. If you don’t pay, easyJet allocates one automatically at check-in and says it will try to seat people on the same booking together, but this isn’t guaranteed”.

Meanwhile, Ryanair is probably the most notable example of the “pay if you care where you sit” model.

According to Ryanair’s website, “you can get a free randomly assigned seat, with random allocation happening during check-in 24–2 hours before departure. Paying lets you select a specific seat, with the price varying according to its location”.

Wizz Air works similarly and offers free random allocation, while you can pay for a particular seat. “Wizz also has premium seats such as front-row, Upfront and Extra Legroom, and even a “Sitting Together” option for two adults on eligible bookings”, according to its website.

Thankfully, there’s now a way to work out which budget airline offers the widest seats, so you needn’t compromise on your precious comfort.

Which? has looked at which airlines boast the most generous seating, so you can ensure you’re getting the best value for your money.

When it comes to short-haul flights, seat width (the distance between each armrest) ranges between 17 and 18 inches, which may not sound like a great deal, reports the Express.

However, that extra inch can make a world of difference when you’re packed in like sardines.

The airlines offering the widest economy seats are Wizz Air, TAP Portugal, easyJet and Lufthansa, all measuring 18 inches in width.

That means the airlines with the narrowest seats are British Airways, Jet2, KLM, Norwegian, Ryanair, Tui and Aer Lingus, all tied at 17 inches.

Meanwhile, Vueling sits somewhere in between at 17.5 inches.

Airlines seat width and legroom

Below are airline seat widths and legroom in inches:

• Aer Lingus 31-32 (legroom) 17 (seat width)
• Air Canada 30-34 / 17.5
• American Airlines 31-32 / 17
• British Airways 31 / 17.5
• Delta 31-32 / 17.9
• Emirates 32-34 / 17-18
• Etihad 31-33 / 17.5
• KLM 31 / 17.5
• Lufthansa 31-32 / 17
• Qantas 31 / 17.5
• Qatar 31-33 / 17.5
• Singapore Airlines 32-34 / 17.5
• Tui Airways 33 / 17
• United 31-34 / 17
• Virgin Atlantic 30-31 / 17.5

If you’re looking to bag a bit more space on your budget flight without splashing out extra cash, there are a couple of handy tricks worth knowing.

The first is to book a bulkhead seat – those positioned directly behind the walls, curtains or screens that divide the cabin. With no seats in front, you’ll be able to stretch your legs out to your heart’s content.

Bear in mind, however, that these can be slightly narrower if tray tables are stored within the armrest.

If a bulkhead seat doesn’t appeal to you, opt for a seat towards the back of the plane where the rows begin to taper.

This can occasionally mean fewer seats per row – though naturally, you may find yourself beside the toilet queue, which can prove a touch disruptive.

If you’re on a flight that has already departed and you spot additional empty seats, you can always politely enquire with a flight attendant about the possibility of relocating.

Remember, if you don’t ask, you don’t get – and provided you remain courteous, there’s every chance they’ll accommodate your request.

If you have additional requirements that would benefit from extra room, such as being particularly tall or pregnant, there’s a reasonable chance you could be moved to a more comfortable and spacious seat.

People have been advised to stay indoors because of the ash fallout

Hundreds of flights have been suspended after an airport had to be closed because of the ash cloud caused by a volcanic eruption. Tens of thousands of passengers have been left stranded. 209 flights were suspended after ash from Anak Krakatau blew into the airspace near Jakarta’s Soekarno-Hatta International Airport on Sunday.

Soekarno-Hatta is the main airport in Indonesia. The volcano started erupting on Friday night and there were two more eruptions on Sunday. More than 22,000 people have been hit by the suspension of flights, which has hity major international routes.

There is no tsunami warning linked to the eruption in the Sunda Strait between Java and Sumatra. The health minister has urged residents to stay indoors and wear face masks.

Local newspaper Kompas said schools cancelled activities on Saturday after students reported eye irritations. Fishing vessels have also been grounded amid health concerns.

Resident Aldi Candra Prayogi told Kompas it felt like “small grains of sand had gotten into my eyes” and he is having to clear the path outside his home every five minutes.

Anak Krakatau emerged from the sea in 1927 inside the caldera formed by the catastrophic, climate-altering eruption of the original Krakatoa volcano in 1883.

Indonesia’s Geological Agency said the volcanic island located in Indonesia’s Sunda Strait between the main Java and Sumatra islands had shown signs of activity since Friday before erupting for 30 seconds at 3.53am.

CCTV footage showed lava flares from the volcano. No casualties were reported and no evacuation order was issued. The nearest settlement is more than 16 kilometres (10 miles) away, but authorities warned residents and visitors to stay at least three kilometres (2 miles) from the active crater.

Volcanic ash spread across parts of Jakarta and Lampung province on Sumatra’s southern tip, Indonesia’s centre for volcanology and geological hazard mitigation said. AirNav Indonesia closed airspace around Soekarno-Hatta and Halim Perdanakusuma airports in Jakarta, as well as four other airports, including Radin Inten II Airport in Lampung, because of volcanic ash.

By mid-afternoon, the closure had affected 516 flight movements, with 202 in Jakarta’s Soekarno-Hatta airport alone, affecting about 22,800 passengers, on Sunday. The airport was ordered closed until at least 5.30pm.

Indonesia’s directorate general of civil aviation said it was closely monitoring the eruption’s impact on air travel and co-ordinating with airlines, airport operators, air navigation services and the meteorology agency.

“Safety remains our top priority in every operational decision,” Lukman F Laisa, ministry of transportation director general of civil aviation, said in a statement.

He warned flight schedules could face cascading disruptions affecting aircraft rotations, fleet availability and terminal capacity as airlines work to restore operations.

The eruption also disrupted services at Bali’s I Gusti Ngurah Rai International Airport and at Medan.

Indonesia’s volcanology agency and the Darwin Volcanic Ash Advisory Centre identified two ash clouds using satellite imagery. One plume rose to 20,000 feet (6,100 meters) and drifted northeast over Jakarta, Banten, West Java and nearby waters. A second cloud reached 50,000 feet (15,200 meters) and spread over parts of Banten, Lampung and Bengkulu provinces, the southern Sunda Strait and sections of the Indian Ocean west of Sumatra.

Lana Saria, head of Indonesia’s geological agency, said activity at Anak Krakatau has intensified since July, with Sunday’s eruption the strongest during the current period of unrest.

The repeated eruptions indicate a continued supply of magma and volcanic gases beneath the volcano, she said, though officials cannot predict whether a larger eruption will occur.

“We continue to evaluate the volcano’s development based on all monitoring data, not solely on the number of eruptions or the height of the ash column,” Ms Saria said in a video briefing.

She said the main hazards include volcanic ash, high concentrations of gas and the ejection of hot rocks and other material around the crater area.

The regulations are being updated again from September 6

A change in EU border rules comes into force on Sunday, meaning everyone from the UK heading into Europe from today could face longer queues. The European Union has been rolling out a new Entry/Exit System (EES), which sees everyone from the UK entering countries like France, Spain, Greece and Portugal having to wait for a machine to enter biometric data.

That includes having your picture taken, having fingerprints scanned and allowing the machine to take a copy of your passport. The system was launched at the end of last year, but queues were so long – sometimes around four hours – that the machines were switched off at some borders and a new date for full use was set – September 6, 2026.

EES was originally planned to go live in 2022 but has been repeatedly delayed due to technical problems and then to avoid peak travel times. It was officially launched in October 2025 and was supposed to be fully rolled out within six months.

By April this year, there had already been severe queue delays, with passengers missing flights, and Greece temporarily suspended EES – followed by suspensions at multiple other EU borders. Those suspensions are supposed to end today.

Airlines have called for the EU to extend the suspension until the end of this year. And there are reports that not everyone will face EES, with France reportedly suffering technical problems that could see it out of use this week.

The fingerprinting kiosks at Port of Dover and London St Pancras are not currently working. A Eurotunnel spokesperson told The Guardian it is “awaiting confirmation from the French authorities on the timing of this next phase”.

A source told The Guardian some countries, including Greece, may continue to use manual checks rather than the automated system despite the September 6 deadline.

Airlines trade body Iata last week called for an official extension, saying there are still delays and still reports of missed flights.

A European Commission spokesperson said: “We are in close and constructive contact with those few member states where some adjustments are needed at certain border crossing points. And during an additional period of operational adjustment that is needed at these few operational border crossing points, the commission stands ready to provide additional support to these member states.”

Some issues can make it harder to find affordable travel insurance

Expert advice has been issued for many Brits planning to go abroad. People with disabilities and long-term medical conditions are being warned to shop around for travel insurance as their health history can send premiums soaring.

Having a medical condition does not mean you cannot get travel insurance – but it can make finding affordable cover considerably harder. Research by Which? highlighted in a new post on X on Wednesday, September 2 found that seven in 10 of its members who had bought travel insurance in the previous two years had declared a medical condition. While most said this had only a minor effect on their ability to find an insurer willing to cover them, many reported that their condition pushed up the price.

One in four said their medical conditions had a major impact on what they paid. The problem can become particularly acute for older travellers.

Data from Compare the Market cited by Which? suggests customers aged over 65 pay roughly double once their medical conditions are taken into account. And simply buying a standard travel policy without declaring a condition could leave holidaymakers dangerously exposed.

Insurers usually require travellers to disclose their medical history, with specialist medical screening companies assessing the risks involved. The resulting risk assessment can affect whether an insurer will provide cover and how much it charges.

But different insurers can make different decisions – meaning it pays to shop around rather than accepting the first quote.

Specialist policies to consider

Which? assessed policies from specialist providers and identified several as Best Buys. Saga came out on top, with its Plus annual multi-trip policy scoring 82%.

It provides up to £20 million of medical expenses cover, £20,000 cancellation cover and £10,000 for baggage and valuables. Saga’s Plus single-trip policy scored 81%, while its Standard annual multi-trip policy scored 77%.

Staysure Signature scored 74%, with unlimited medical expenses cover, £15,000 cancellation cover and £5,000 for baggage. AllClear Platinum scored 70%, also offering unlimited medical expenses cover.

Which? also highlighted InsuranceWith’s Platinum policy, which scored 68% and includes £5,000 of gadget cover.

Don’t hide your medical condition

Travellers should be completely open about their health when buying cover. A medical condition may result in a higher premium or an exclusion being added to a policy. An exclusion could mean claims linked to that condition are not covered – potentially leaving someone facing a huge bill if they become ill abroad.

Which? insurance expert Dean Sobers said there is a reason it publishes information about the medical screening companies used by insurers. The organisation found that 80% of the policies it assessed used Verisk for medical screening, while 12% used Protectif.

This can matter because insurers may reach different decisions about whether to cover someone – and what to charge – even when the same screening process is involved. He said: “When searching for quotes, you may have found yourself answering what feels like identical health-related questions over and over even when trying different insurers. You’re not imagining it: medical screening is outsourced by most travel insurers, with the vast majority using just two firms – Verisk and Protectif.

“While the insurer makes the ultimate decision about how much to charge you, the different approaches of the screening companies can lead to a different picture of your risk. Verisk, for example, asks you to state the name of your medical condition, while Protectif begins by asking you which medications you’re taking and works backwards from that.

“No particular screening company is necessarily going to deliver a cheaper quote, but if you feel like you’ve hit a brick wall with one, trying another could be worth it.”

Specialist insurers are specifically designed to deal with travellers who may be rejected, heavily loaded or offered limited cover by mainstream providers. And with the cost of holidays already high, shopping around could make the difference between being properly protected and taking a potentially disastrous gamble by travelling without adequate insurance.

Families should be aware of some important rules before they travel

Heathrow has issued a summer travel update telling families they can now benefit from a major change to Britain’s airport border controls.

The airport said: “Get ready for easier arrivals for families. Children aged 8 and 9 will now be able to use the eGates. They will need to have an eligible passport and be travelling with an adult”. The change could prove a welcome boost for parents returning to Britain from their summer holidays – potentially cutting the time they spend queuing at passport control.

Children aged eight and nine can use UK eGates, bringing them into line with older children who are already eligible to use the automated border gates.

But there is an important catch. The youngsters must have an eligible passport, be travelling with an adult and, under the Government’s rules, be at least 120cm (3ft 11in) tall.

The change came into force on July 8, just as the summer holiday travel season was getting into full swing. And the Government estimates that up to 1.5 million more children could become eligible to use eGates over the next year.

For parents facing the prospect of tired youngsters after a long flight, the prospect of avoiding a lengthy passport-control queue could be particularly welcome. Heathrow has urged passengers travelling with younger children to check airport signage or speak to staff if they are unsure which lane they should use.

What parents need to know

The expanded eGate access applies to eight and nine-year-olds who meet the requirements.

They must:

• Be aged eight or nine
• Be at least 120cm tall
• Have an eligible passport
• Be travelling with an adult

The Government says the change covers more than 290 eGates across the UK and at so-called juxtaposed ports, where British border checks are carried out in Europe. Millions of passengers already use eGates each year.

The Government says using one typically takes only a few minutes – and increasing the number of people who can use them should also help reduce queues for passengers who still need to go through staffed passport control.

Major change for families

The move was announced by the Home Office in May as part of a wider programme to transform the UK’s border system. Migration and Citizenship Minister Mike Tapp said: “Travel with young children can be stressful for parents.”

He said expanding eGate access would allow more families to have a “swifter and smoother journey home” while keeping Britain’s borders secure.

Border Force Director General Phil Douglas said eGates were an “essential part” of keeping the border secure.

He said the expansion would deliver safe and smooth journeys while freeing officers to concentrate on intercepting people who pose a threat to the UK.

Karen Dee, chief executive of AirportsUK, welcomed the change, saying it would give more families the opportunity to use the technology and could reduce waiting times.

Part of wider border overhaul

The change comes alongside the Government’s wider push to modernise Britain’s borders. The Electronic Travel Authorisation scheme has also been introduced for eligible travellers, with almost 25 million ETAs issued, according to Government figures.

The longer-term ambition is for a more “contactless” border, with facial comparison technology being used to verify travellers’ identities.

Holidaymakers may be entitled to claim compensation when an airline loses, damages or delays their luggage

Holidaymakers facing the misery of lost, damaged or delayed luggage could be entitled to compensation from their airline – but they need to act quickly.

Passengers arriving at their destination only to discover their suitcase has failed to make the journey with them have legal rights that can help them recover some of the costs. Citizens Advice says travellers have the right to claim compensation from an airline when checked-in luggage is delayed, lost or damaged. But there are important deadlines – and passengers should report a problem as soon as possible.

The consumer advice charity warns that the rules for cabin baggage are different. You can generally only claim for a problem with hand luggage where the airline was at fault.

Don’t leave it too late

Citizens Advice says holidaymakers should report missing or damaged luggage to the airline straight away. At the airport, this will normally involve completing a Property Irregularity Report (PIR) at the baggage claims area.

Passengers should keep a copy of the PIR, or obtain written confirmation from the airline if they report the problem later. Making a report does not necessarily mean a compensation claim has been made. Passengers will normally still need to submit a separate claim unless the airline agrees to pay certain expenses upfront.

There are strict deadlines

One of the biggest traps is assuming there is plenty of time to make a claim.

Citizens Advice says the usual deadlines are:

• Damaged luggage: claim within seven days of receiving it.
• Missing or damaged contents: claim within seven days of receiving the luggage.
• Delayed or missing luggage: claim within 21 days of the flight.
• Luggage not returned within 21 days: it is officially treated as lost, meaning passengers should make a claim as soon as possible.

A suitcase that eventually turns up after several days does not necessarily mean a passenger has lost their right to compensation. Citizens Advice says it is still possible to claim for delayed luggage if it is returned within the 21-day period.

What can you claim for?

The compensation available from an airline is generally limited. For delayed luggage, this can include the cost of essential items needed while waiting for the suitcase, such as toiletries and underwear.

Passengers may also be able to claim some of the cost of repairing or replacing luggage and its contents if they are lost or damaged. If a traveller has to collect delayed luggage themselves, says they may also be able to recover reasonable transport costs.

But holidaymakers should not assume they will receive the full replacement value of everything inside a suitcase. Airlines will often ask for receipts and proof of purchase, while Citizens Advice warns that they will not normally pay ‘new for old’ replacement costs.

There can also be restrictions around valuable, fragile or perishable items packed in checked luggage. Total compensation is generally limited to around £1,000 and is often considerably less.

Passengers cannot normally claim for stress or inconvenience caused by the luggage problem, or for knock-on problems such as missing a connection.

Keep every scrap of evidence

Anyone making a claim should keep hold of their paperwork.

Citizens Advice says airlines will usually expect passengers to provide documents such as:

• their boarding pass;
• luggage tags showing the identification number;
• the PIR or written confirmation that the problem was reported;
• receipts for emergency purchases made because of delayed luggage;
• proof of purchase for lost or damaged belongings;
• photographs showing damage; and
• estimates for the cost of repairs where relevant.

Travellers should keep copies of their claim and the original documents.

How to make the claim

Passengers should check with their airline to find out how it wants compensation claims submitted. If there is no specific claim form, Citizens Advice says travellers may need to write to the airline’s customer service department.

The charity advises making clear that the claim is being made under the Montreal Convention. The claim should include details of the flight, including the date, flight number, departure point and destination.

Travellers should explain what happened, set out the amount being claimed and provide a detailed list of the luggage or contents that were lost or damaged. Any essential items bought because of the delay should also be listed, with copies of supporting receipts and other evidence.

What if several airlines were involved?

Passengers travelling on connecting flights operated by different airlines may be able to claim against any of them. However, Citizens Advice says most airlines expect the claim to be made against the last airline boarded.

An airline cannot simply refuse to deal with a claim because another carrier was involved. If a passenger gets nowhere they can seek advice from the Civil Aviation Authority (CAA).

What if the airline rejects your claim?

Holidaymakers who are unhappy with an airline’s response can take the matter further. Citizens Advice recommends first trying to resolve the complaint through the appropriate process.

The CAA can take up complaints against airlines or airports in certain circumstances, although its role depends on whether the airline or airport belongs to an approved alternative dispute resolution scheme. As a last resort, passengers can consider taking a case to the small claims court.

A luggage claim can generally be taken to court within two years of the flight, although court action can be costly and time-consuming.

Check your insurance too

There is another option that could prove easier and more generous. Citizens Advice says that if luggage is covered by travel insurance or a home contents policy, making an insurance claim may be preferable.

This is because insurance can potentially provide more money and may be easier to claim through than pursuing the airline.

Passengers needing further help can contact the Citizens Advice consumer helpline on 0808 223 1133 or use its online service.

The charity also advises checking the specific rules applying to the airline, as individual procedures and deadlines can vary. More information here.

In a few weeks the new route will be whisking holidaymakers away to their dream destination

Virgin Atlantic is opening its newest route, offering travellers a direct 14-hour flight from London Heathrow to the largest island in Thailand. It will become the only direct route between London and Phuket, with most other direct flights to Thailand ending in Bangkok instead.

Phuket is Thailand’s largest island and a popular resort destination famous for its long sandy beaches, jaw-dropping scenery and rich culture. Phuket International Airport itself is a tourist attraction as the runway sits right next to Mai Khao Beach, making for some iconic photographs as beachgoers can watch planes coming in for landing just overhead.

Virgin’s new route is expected to launch on October 18, 2026, after being announced last autumn. The Boeing 787-9 planes hold more than 250 seats and will be taking flight seasonally to Phuket three times a week.

Phuket’s winter season runs from November to February, but even these cooler months can see average daytime highs hitting over 30°C and cooler evenings rarely dipping below 20°C. This is also the dry season for the island, following the heavy summer rains and monsoon season.

The new route adds to the winter sun destinations Virgin offers British travellers, with other hotspots including the Maldives, Dubai, Cape Town and year-round Caribbean options.

Juha Jarvinen, Chief Commercial Officer, Virgin Atlantic, said when the route was announced last year: “We’re thrilled to introduce our new direct service to Phuket, giving our customers a flavour of one of Southeast Asia’s most captivating destinations.

“As well as making the trip more convenient, they can enjoy exploring Thailand’s unique heritage, natural beauty and delicious cuisine. We can’t wait for our customers to experience our trademark hospitality on their next unforgettable journey.”

Virgin has also partnered with Bangkok Airways, allowing travellers to use the new Phuket route and get easy connections over land and sea to Thailand’s other islands, including Bangkok, Koh Samui and Krabi.

The London to Phuket flights will be taking off every Wednesday, Friday and Sunday this winter, with return flights leaving the island on Thursday, Saturday and Monday.

Travellers wanting to head to the Andaman Sea before October 18 are still able to book their holiday with Virgin Atlantic Holidays, but they will be flying on an Emirates plane with a connection in Dubai.

Seats on Virgin’s inaugural Phuket flight are currently priced around £1,300 for a one-way in economy and up to £4,097 for upper class seats.

When it comes to asking for travel advice, there is nobody better at giving you hints and tricks than cabin crew who travel multiple times a month for their job

A member of British Airways cabin crew has shared one thing she believes everybody should do before they board a plane to make their trip less stressful. When it comes to taking advice from people ahead of travelling, there is nobody better to ask than cabin crew.

With many members of crew doing multiple long and short trips each month, they know all the tips and tricks to make boarding, packing and planning even easier.

This is true for one member of cabin crew who has shared one thing she believes everybody should do before stepping foot on a plane ahead of any holidays.

The member of staff gave people her advice after being asked what her top-tip was for travel on the official British Airways TikTok account.

One of the cabin crew said: “Just screenshot everything. Screenshot your boarding pass. Have a copy of the hotel that you’re going to.

“A photographic copy, so that you have it on your phone, just in case when you land to your destination, and your phone doesn’t have 4G, you actually have a picture of it.”

It’s common for people to struggle to get a signal in a new country due to phones having been on airplane mode for a number of hours and trying to connect to a new local network. The metal cabin of the airplane can also block out cellular radio waves.

Three more members of crew also gave their advice to holidaymakers, with one coming up with a solution for travellers who treat themselves in duty free.

Another member of BA staff said: “I would say as cabin crew, always pack a portable tote bag. You’re always going to need it, and it’s something to put stuff in, and then you’re not lugging a big suitcase around when you’re travelling.”

A third said: “My top travel tip is to bring electrolytes on board. Having electrolytes in your water makes you rehydrated.”

While a fourth added: “My travel top tip would be to have your phones and devices set to automatic before you depart, so that they’re already synced to the local time before you arrive.”

People took the time to comment on the video and share their own experiences with British Airways.

One person said: “My best customer service was with BA. it was a very long time ago, but I had to travel back from Paris to London and I missed my flight, it was the first flight.

“I was so desperate because I had to go to work straight after arriving. The lady offered me a seat on next flight free of charge. I was so happy because I was on budget and I couldn’t afford another flight ticket, perhaps she sensed it. Thank you for the empathy.”

A second said: “Can you pls start flying from London Southend again.”

A third said: “Always have a great experience on BA.”

Jet2 regularly keeps its passengers informed

Jet2 has reissued a “12 hours” update to all passengers who have flights and holidays booked with the carrier.

The travel operator regularly keeps passengers informed, including flagging any events likely to cause disruption or delays, and the latest travel information section of its website continues to update travellers. The alert reads: “Please check this section of the website at least 12 hours before your flight for the latest flight information. Customers are advised to arrive at their departure airport at least 2 hours before their scheduled departure time.

“In the event of any flight delays further information can be found by using the above search panel by entering your flight number or route. As a reminder check in desks will close 40 minutes before your scheduled departure time. Rest assured, in the event of flight disruption our dedicated Operations teams are always working hard behind the scenes at our UK-based HQ to get you on your way as soon as possible.”

Jet2 check-in desks typically open a minimum of two hours and 30 minutes before your scheduled departure time. Passengers are advised to arrive at the airport with plenty of time to spare, as the check-in process must be completed at least 40 minutes before take-off.

At certain UK airports, Jet2 provides a Twilight Check-in service, allowing you to drop off your luggage the evening before your flight if it’s scheduled to depart before midday. You can also check in online anytime from 28 days up to six hours before departure via the website or app.

Should you opt to check in online, you’ll need to either print your boarding passes or download them to your device. Jet2 reminds passengers that online check-in is not available for flights departing from Turkey.

“You can still complete the process and get your pre-allocated seats, but you’ll need to visit our airport check-in desks to collect your boarding pass before you go to security.”

The trend is seeing people certain Brits take extended breaks from work to travel

Certain Brits planning to take a year off work have been warned they could face a £10,000 pension trap if they use their retirement savings to fund a so-called ‘golden gap year’.

The trend is seeing people in their 50s, 60s, and beyond take extended breaks from work to travel, volunteer or simply enjoy more freedom after decades of employment and family commitments. But experts are warning that a dream year in the sun could come with a hefty financial sting if pension rules are overlooked.

The warning comes as many people prepare to make the most of the final bank holiday of the summer – and potentially start thinking about how they want to spend their later years. PensionBee says taking time out later in life is becoming increasingly attractive, particularly after redundancy, burnout or when children have left home.

But unlike a traditional gap year taken at 18, taking a year out at 58 can have consequences for retirement income. One of the biggest issues is the Money Purchase Annual Allowance (MPAA).

Someone aged 55 or over may be able to access a defined contribution pension, but taking taxable income flexibly can trigger the MPAA. This can reduce the amount they can subsequently pay into a pension with tax advantages to £10,000 a year.

That could be particularly important for anyone planning to return to work after their year away and rebuild their retirement savings. The normal annual pension allowance is currently £60,000, although some higher earners and people who have already accessed pensions can face different limits.

Maike Currie, VP personal finance at PensionBee, said: “For years, the words ‘gap year’ conjured up images of backpacks, hostels and young people heading off to see the world before starting their careers. But increasingly, it’s older generations who are taking time out.”

She added: “After decades spent working, raising families, paying mortgages and saving for retirement, it’s understandable that more people want to enjoy some of that freedom while they’re fit and healthy enough to make the most of it.”

But there are several other financial checks people should make before booking flights.

State Pension

Taking unpaid leave can potentially result in gaps in a person’s National Insurance record. People normally need at least 10 qualifying years to receive any new State Pension, while those whose National Insurance record started after April 2016 generally need 35 qualifying years for the full new State Pension.

It is therefore worth checking your State Pension forecast before taking a year away from work. Some missing years can potentially be filled through National Insurance credits or voluntary contributions.

Workplace pension

A sabbatical or period of unpaid leave could also mean that both employee and employer pension contributions stop, depending on the terms of the workplace scheme. That means the true cost of a year away could be considerably greater than the salary sacrificed.

People should check with their employer before leaving work to establish exactly what will happen to their pension.

Keep saving if possible

Even people with little or no relevant UK earnings can generally receive tax relief on pension contributions of up to £3,600 gross a year, subject to eligibility. Under relief-at-source arrangements, this can mean paying £2,880 personally, with £720 added in basic-rate tax relief.

For someone taking a year away, maintaining even modest pension contributions could help limit the damage to their longer-term retirement plans.

Think twice before raiding your pension

Using pension savings to pay for the trip may appear an easy solution, but it can have consequences extending long after the holiday is over.

Taking taxable pension income flexibly can trigger the MPAA and leave someone with much less scope to build up their pension when they return to work.

Don’t blow the lot

Financial experts also warn against spending every penny on the adventure. Anyone taking a long break should retain an emergency fund and continue to budget for unavoidable costs such as rent or mortgage payments, insurance and household bills.

Money should also be set aside for the period after returning home, particularly if there is no job waiting.

Ms Currie said: “A golden gap year is really about buying yourself something incredibly valuable: time. But you don’t want the trip of a lifetime to leave a lasting hole in your retirement. Think of it as planning for two journeys at once. There’s the adventure you want to have now, and the much longer retirement still ahead of you.”

She urged people to check their State Pension, understand what will happen to workplace pension contributions and think carefully before accessing retirement savings.

The idea of taking a ‘golden gap year’ comes as Government research has found that 55% of people aged 40 to 75 who had not yet retired said they would definitely or probably consider a Midlife MOT.

A TUI cabin crew member is urging holidaymakers to ensure they take one extra step before heading to the airport

With the August Bank Holiday this weekend, thousands of Brits will be doing last-minute packing, checking passports and heading for the airport. However, TUI cabin crew are warning that one of the easiest holiday mistakes can happen before travellers even reach the airport.

Faye Whittaker, a TUI cabin crew member, is urging holidaymakers to photograph every room in their home before going away, after years of seeing how small oversights can quickly turn into holiday stress. She has also revealed four other checks that cabin crew do before every trip.

From food left in the fridge and missed deliveries piling up outside, to the dreaded airport panic of wondering whether the oven, straighteners or a window has been left on or open, Faye says it’s often the things left behind at home that cause the biggest headaches once a trip is underway. She said: “As cabin crew, I’m regularly away from home for days at a time and over the years I’ve learnt that some of the biggest travel mistakes happen before you have even left for the airport.”

She added: “Most people are so focused on their packing and travel arrangements that they forget about what’s happening back at home. From missed deliveries and food left sitting in the fridge to worries about whether a window was left open, small oversights can quickly become a source of stress once you’re away. These are the checks I always carry out before a trip, whether I’m travelling for work or heading away on holiday myself.”

Not taking photos before you leave

Faye says the quick photo trick takes less than a minute. The cabin crew member also says she sees it as a “non-negotiable” before any trip, helping travellers check their phones and put their minds at ease if they start second-guessing themselves.

“Once you have done your final walkaround, take a quick photo or video of each room before you leave,” she explained. “We’ve all had that last-minute panic of wondering whether we left the iron, straighteners or oven on. I’ve even been on my way to the airport before and found myself trying to picture whether I definitely switched everything off.

“After travelling so much for work, taking a quick video before I leave the house has become a non-negotiable for me. It takes less than a minute, but it means that if I suddenly start second-guessing myself, I can check my phone and put my mind at ease straight away.

“It can also be useful if you ever need to check something while you are away. While nobody likes to think about something going wrong, having recent photos or videos of your home and possessions may be helpful information to have available if you ever need to make an insurance claim or show what was inside your property.”

Forgetting to pause or rearrange deliveries

“It’s also worth checking whether you have any food deliveries, parcels or subscription boxes scheduled while you are away,” she said. “Meal kit services such as HelloFresh or Gousto, grocery deliveries and regular household subscriptions can easily slip your mind when you are focused on packing.

“Before you travel, search your emails for words like ‘delivery’, ‘subscription’, ‘grocery’ or ‘parcel’ so you can quickly spot anything due to arrive while you are away. Nobody wants fresh food sitting on the doorstep for a week, and visible parcels can also make it obvious that nobody is home.”

Leaving food and bins until the last minute

Faye says: “One of the biggest mistakes people make is focusing on what’s going into their suitcase and forgetting what’s being left behind at home. Milk, leftovers, fruit and food waste can quickly create unpleasant smells, particularly during the warmer summer months.

“Before leaving, check your fridge, throw away anything likely to expire and take the bins out so you don’t return to an unwelcome surprise. A simple trick is to set a reminder on your phone for the evening before you travel, called ‘fridge, bins and food waste’. It means you are not trying to remember everything while also dealing with last-minute packing.”

Not telling somebody you’re going away

“If you’re away for longer than a few days, it’s always worth letting a trusted neighbour, friend or family member know. Whether it’s moving a parcel, watering plants, putting a bin out or spotting an issue early, having somebody nearby who knows you’re away can provide real peace of mind,” Faye added.

“If you’re away for a week or longer, consider using timer switches or smart lighting so your home appears occupied in the evenings. It’s also worth asking someone you trust to move any post, parcels or bins that could make it obvious the property is ’empty’.”

Skipping the final five-minute walkaround

“One of the most important things I do before every trip is a final walkaround of the house,” she said. “Even when you’ve checked everything earlier in the day, it’s surprisingly easy to miss an open window, unlocked door or appliance left running when you’re rushing to leave for the airport.

“I always recommend doing it in the same order every time – for example, starting upstairs and working down, so you are not wandering from room to room and forgetting what you’ve already checked. Look at windows, doors, plugs, taps and appliances, and make sure keys are not left in locks, window locks or somewhere visible from outside.”

Money Saving Expert – MSE – is founded by Martin Lewis

Money Saving Expert (MSE) has urged people to visit Boots before boarding the plane. While talking about easyJet specifically – although it may work for any airline – MSE urge people to “avoid sky-high food prices” and “pack a mile-high picnic instead.” They explain on their easyJet tips blog: “Mid-air picnics are perfectly within the rules. It’s only liquids over 100ml that are banned for security reasons.”

Because of this, MSE, founded by Martin Lewis, writes: “When we checked, an Easyjet meal deal (sandwich, soft drink and snack) cost £9.75. Even at inflated airport prices, a Boots meal deal is around £5.” MSE’s blog was updated on July 27, 2026, easyJet’s prices are subject to change.

Finding that a meal deal at Boots or other supermarkets like Sainsbury’s, Tesco, or Morrisons could be cheaper than what you get on board the plane, it notes that “bringing your own food may mean you win on taste as well as price” – and it doesn’t have to be boring, either.

You can make it part of the holiday by tailoring it to your destination. Think chorizo and olives for Spain, cold pizza for Italy, sausages and sauerkraut for Germany. The list is endless.

Save your pennies by planning ahead, says MSE as part of its pre-holiday tips list. Picking up snacks in advance can work out far cheaper than paying airline prices, or even the cost of food and drink in the shops after security.

30 days

In further helpful advice, the MSE team have said that easyJet passengers can check in earlier than most. And it could help people secure a better seat.

It explains: “Unlike other airlines, Easyjet lets you check in and allocates you a seat 30 days before you fly, free. You’ll have to pay if you want a specific seat, but the earlier you check in, the more likely it is that you get allocated a better seat.

“If you don’t want to take the risk and would prefer to reserve a seat when you book, Easyjet charges “from 99p” for a basic seat on a short flight. We’ve seen it cost up to £39.99 to stretch out in the front row on a longer trip (for a list of costs, see Easyjet’s fees and charges).”

Whether you’re paying for a seat or using the free check-in 30 days before, passengers are urged not to leave it to the last minute. By then, many seats may already be taken, increasing the chances you’ll end up separated from your family, partner or friends.

MSE concludes: “The best bet is to check in online (and secure your seats) as early as possible.”

For a full list of easyJet tips and tricks, visit the MSE blog here.

If you’re planning a late summer getaway, make sure you take steps to protect your luggage.

Summer is drawing to a close, and lots of people are on the hunt for some last of the season sunshine. However, if you’re one of them, there is one holiday location that experts are warning tourists to be careful of over the next month.

If you have a holiday planned to Madrid in Spain, or are travelling through the airport to get to another location, you should be prepared for a hold up with your checked bags.

Maintenance workers who are responsible for Madrid-Barajas Airport’s baggage handling system are undertaking strike action throughout the rest of August and into September.

The dispute involves workers maintaining the SATE system, which helps transport and sort checked baggage through the airport.

On August 23rd, 28th and 30th, a minimum service level of 50% has been ordered, so luggage won’t stop being processed entirely, however, if you have planned travel on those days, it would be wise to expect delays.

The strikes are expected to continue every Thursday, Friday and Sunday until at least the end of September.

Andrea Platania, travel expert at Transfeero, says passengers should not assume that clearing check-in and boarding successfully confirms their suitcase has reached the aircraft.

He said: “This is a baggage-system maintenance strike, so the disruption may be less visible than a walkout involving check-in or security staff.

“A passenger could receive a boarding pass, clear security and watch their flight leave on time while their suitcase remains behind. The first sign of a problem may come after landing, when the baggage carousel stops and their bag has not appeared.”

As a good rule of thumb, anything you cannot afford to lose should go in your cabin bag, and board the plane with you. This includes medications, travel documents, house keys and basic necessities.

Andrea said: “Pack your hand luggage as though your checked bag could arrive one day later than you.

“This does not mean trying to carry your entire suitcase into the cabin. It means protecting the small number of items that would create an immediate problem if they disappeared. Medication, keys and documents are far harder to replace than ordinary clothing.”

It’s also a good idea to keep in mind that if your cabin bag is too large, it can be placed in with the checked luggage at the gate.

If this happens, take a few minutes to remove all your essentials from the bag and carry them on to the plane with you to ensure they are not lost if your bag is delayed or missing when you land.

EasyJet announced this week that it will axe all its flights from Leeds Bradford Airport early next year – routes cut include Paris, Barcelona and Malaga

Ryanair is offering bargain rescue flights after a rival axed flights at a busy UK airport.

EasyJet announced this week that it will axe all its flights from Leeds Bradford Airport early next year. The last easyJet flight from the hub will be on from January 5, 2027. Routes cut include Paris, Barcelona and Malaga.

Ryanair has launched “rescue fares” for £29.99 following easyJet’s flight cancellations at the airport.

From Friday, August 21, Ryanair flights between Leeds Bradford and Malaga in Spain, will be £29.99.

Ryanair currently operates 10 weekly flights between Leeds and the Spanish tourist spot.

Travellers can book the rescue fares until the end of February 2027.

“While easyJet abandons Leeds Bradford, cutting its full schedule from 5 Jan 2027, Ryanair is saving the day with rescue fares from just £29.99 for affected passengers – particularly those booked to fly easyJet from Leeds Bradford to Malaga, who can now switch to one of Ryanair’s 10 Malaga services per week,” Ryanair’s Director of Comms, Jade Kirwan, said.

When easyJet made the announcement, a spokesperson said: “Following a review of our routes from Leeds Bradford Airport, we have made the decision to no longer operate flights from the airport after 5 January.

“Our focus is on maintaining and developing routes which prove most popular with customers.

“We value the relationship we have built with Leeds Bradford Airport and we always keep options for our network under review, with the aim of providing more choice and connectivity where we see demand.”