Travel insurance

A travel expert has issued a crucial warning about the four key checks holidaymakers should make before jetting off abroad, including during the upcoming October half-term

Jetting off abroad is always an exciting time, but it’s easy to get caught out at the airport by common passport mistakes. The passport’s expiry date is an obvious check, while the 10-year rule is equally crucial when travelling to the Schengen area.

However, holidaymakers must also be aware of blank pages in their passports and the overall condition of their travel document. Even the slightest defect in a passport can render it invalid, leaving the traveller unable to fly and missing their holiday altogether.

To help Brits feel prepared before jetting off abroad, particually ahead of the October half-term, a travel expert has issued a warning and highlighted the four key checks to make. It’ll take just a few minutes and could be the difference between soaking up the sun in Malta during that well-earned winter escape and being stuck indoors in the grizzly British weather, wishing you had just checked your passport sooner.

Four key passport checks

On what other crucial checks are required before jetting off abroad, Rhys Jones, travel insurance expert at Go Compare Travel, said: “It’s important to remember that passport rules are about more than expiry dates.” He advised: “Travellers should check whether their passport was issued within the accepted period for their destination, is valid for long enough after their trip, has enough blank pages where required, and is not too damaged to travel.

Brits travelling to countries in the Schengen area must make sure their passport was issued less than 10 years before the date they enter the country. They must also ensure that their passport is valid for at least three months after the day they plan to leave the country.

Passport damage

Inspecting for passport damage is an easy thing to forget to do, particularly by seasoned travellers, but it’s a crucial part of pre-holiday checks. Rhys warned: “A damaged passport can quickly become a much bigger problem than many travellers realise. Water damage is particularly risky because it can warp pages, blur personal details, affect stamps or visas, and make the passport harder to scan or verify. Even if it looks usable to you, airline staff or border officials may decide it is too damaged for travel.

“If you turn up at the airport with a passport that is visibly damaged, you could be refused boarding before you even reach border control. Airlines have to be confident that passengers will be accepted at their destination, so a passport with water stains, peeling laminate, torn pages, missing pages, unreadable details or a damaged chip can lead to serious disruption.”

He advised: “The key guidance is to check your passport well before departure, keep it dry and protected while travelling, and replace it if there is any doubt about whether it will be accepted.”

The expert added: “If you notice damage while you are still in the UK, the safest option is to replace the passport before you travel. But if you are already abroad and your passport is lost, stolen, damaged, full, recently expired or otherwise unusable, you may need to apply for an Emergency Travel Document (ETD). This is designed to help British nationals travel urgently from abroad when they cannot use their passport.

Can travel insurance help me?

It depends on what your policy says. Rhys said: “Travel insurance can sometimes help here, but it depends on the policy and the circumstances. Some policies include cover for lost or stolen passports abroad and may contribute towards the cost of an ETD, replacement documentation, or reasonable extra travel and accommodation costs if the issue disrupts the trip. However, cover limits, excesses and exclusions vary, and insurers will usually expect travellers to report the issue promptly, keep receipts, and take reasonable care of their documents. If your passport was lost because of your own negligence, it’s likely your insurer won’t pay out.”

For more information on passport rules to check, you can visit Go Compare’s guide on their website.

Do you have a travel story to share? Email webtravel@reachplc.com

British holidaymakers heading to one of Europe’s most popular destinations have been issued a warning

Anyone travelling to Italy or the Vatican City this week have been told to check the latest official advice, after an update highlighted a developing issue that could affect some journeys. The Foreign, Commonwealth and Development Office (FCDO) updated its Italy travel advice on Monday, September 28.

The update relates to Mount Etna, the active volcano on Sicily’s eastern coast which is one of the world’s most active volcanoes. According to UNESCO, Etna’s eruptive history stretches back around 500,000 years, with at least 2,700 years of its activity documented by humans.

It is also one of Sicily’s best-known natural landmarks and was added to the UNESCO World Heritage List in 2013 because of its geological importance. UNESCO describes Etna as the highest mountain on a Mediterranean island and says its continuing activity has made it an important site for scientific research.

The latest FCDO advice says Italian authorities have increased the alert level because of volcanic activity at Mount Etna. Travellers are advised to follow instructions from local authorities if an eruption occurs.

It could have consequences for people travelling by air, with the FCDO stating that arrivals and departures at Catania Airport may be cancelled, delayed or rerouted to Palermo or Comiso if volcanic activity affects the airport. Holidaymakers heading to or from Catania have been advised to check with their airline or travel provider and the airport itself.

The FCDO does not advise against travel to Italy as a whole, but its general guidance states that “no travel can be guaranteed safe” and tells travellers to read the full advice before travelling. It also recommends appropriate travel insurance covering an itinerary, planned activities and emergency expenses.

There are also wider safety points for visitors to Italy, with the FCDO warning that demonstrations can occur with little or no warning in cities and advising people to avoid protests, political gatherings and marches. The government also says petty crime, including bag-snatching and pickpocketing, is more common in city centres and at major tourist attractions.

Wildfires remain another risk during Italy’s extended summer months, with the FCDO describing them as dangerous and unpredictable and advising visitors to check local alerts and weather forecasts. The same guidance says people should follow local authorities’ instructions and take care when travelling through woodland areas.

Anyone travelling should therefore check the FCDO advice shortly before departure because circumstances can change. The government’s travel guidance also recommends having appropriate insurance and following instructions from local authorities while abroad.

AirBaltic, the national airline of Latvia, has filed fo Chatper 11 protection in New York. The airline currently operates direct services between London Gatwick and Riga, as well as twice-weekly seasonal Aberdeen to Riga service

AirBaltic has filed for bankruptcy, casting the airline’s future in serious doubt.

Latvia’s national airline filed for Chapter 11 protection in New York on 14 September as it seeks to restructure its debts.

AirBaltic currently operates direct services between London Gatwick and Riga, as well as twice-weekly seasonal Aberdeen to Riga service. These serve approximately 4,144 passengers each week, according to AirAdvisor.

Earlier this year, the airline announced it would launch flights from the UK to Lapland in December, offering five new routes to Kuusamo in Finnish Lapland from European airports, including services from London Gatwick and Manchester.

The airline plans to reduce its fleet from 54 aircraft to 36 by the end of 2026, while some staff members may also lose their jobs. CEO Erno Hilden has said that consultations are underway regarding workforce reductions, although no figure has been decided.

AirBaltic has faced a number of financial challenges since it took a €30 million (£26 million) state loan in April 2026, the company said in a statement, “including increased fuel costs arising from the crisis in the Middle East.”

Supervisory board chairman Andrejs Martinovs said in a written statement: “We have carefully assessed the restructuring options available to the company, with one priority in focus – to give airBaltic the best possible basis to continue operating and to build a sustainable financial structure. Under court supervision and with protection from creditor claims, this process provides a clear framework and timetable for reaching agreements with creditors, including aircraft lessors and other stakeholders. At the same time, it allows the company to continue operating.”

What does this mean for passengers?

If you have a flight booked with airBaltic, you shouldn’t panic. Passengers should not interpret the word ‘bankruptcy’ as meaning the airline has stopped flying and cancel valid bookings themselves – it has not cancelled any flights.

The airline has a commitment for €350 million (£300 million) in financing, subject to court approval, and insists that scheduled flights, bookings and customer services are continuing normally.

AirBaltic said flights would operate as scheduled during the court-supervised process, which it expects to finish by June next year.

Flights departing the UK fall under UK261. Riga to UK services are protected under EU passenger-rights rules because they depart from an EU airport. In either direction, a cancellation would normally allow passengers to choose between reimbursement and rerouting.

Anton Radchenko, Aviation Expert and CEO of AirAdvisor , said: “Chapter 11 is designed to give a company space to keep operating while it restructures, so I would not cancel a valid airBaltic booking when the airline is still flying and says the ticket remains valid. Cancelling voluntarily could leave the passenger subject to the ticket’s normal restrictions, whereas waiting for the airline’s decision preserves their statutory rights if the service is later changed or cancelled.

“I would use this moment to identify exactly what protects the booking. A direct flight is not usually ATOL protected, airline-failure insurance is not standard, and the practical fallback may depend on whether the passenger booked a genuine package, paid directly by credit card or can make a chargeback claim.

If airBaltic cancels while continuing to operate, passengers should request a refund or rerouting and the necessary care rather than accepting whichever option is presented first. Fixed compensation may also apply depending on the notice and reason, but if an airline ceases trading completely, possessing a legal claim does not guarantee immediate repayment, which is why the financial protection behind the booking matters.”

Travel experts say people are confused and think they only need a passport

Thousands of UK holidaymakers are being stopped at international borders and refused entry due to confusion around visas, permits, and entry requirements, new figures have shown/ Data obtained by Confused.com found that more than 2,800 British travellers were refused entry at the US and Australian borders between 2023 and 2025. ^{2,836 Brits were denied entry across the two countries over the three-year period. More were turned away in 2025 alone (1,607) than in the 2 previous years combined (1,229).}

In the US, the 2,533 refusals related to visa or travel-documentation requirements under the visa waiver programme (VWP). In Australia, 303 Brits were refused immigration clearance between 2023 and 2025.

The US figures show a sharp rise in recent years, more than tripling from 424 refusals in 2024. Of the 2,533 Brits turned away, men made up more than two-thirds (1,745), while 18–35-year-olds were the largest age group (1,498). Nearly 100 under-18s were also refused.

Incorrect documentation was behind over half of UK refusals at the Australian border. While some destinations now offer visa-free access, many still require certain permits or specific documentation to be allowed in the country.

Travellers often assume they can rely solely on their passport or arrange permits upon arrival, when in reality, permits can take time to process or come with additional costs. This leaves them at risk of being turned away at the border.

Further research suggests the problem is part of a broader lack of awareness and confidence among travellers. Half say they aren’t confident which countries require a tourist visa for entry and 54% say the visa application process is too complicated or confusing.

Over half of travellers cite visa fees as a deterrent.

Confused.com has launched a new visa checker tool, designed to help UK travellers quickly understand the entry requirements for their destination before they travel.

Tom Vaughan, travel insurance expert at Confused.com, said: “Being turned away at border control is something no traveller expects, but it’s a real risk if you’re unsure about the entry requirements for your destination. Visa rules can be complex and vary between countries, so even small mistakes can result in people being refused entry and losing out on their holiday.

“And it’s worth knowing that if you’re refused entry, it may not be covered by standard travel insurance. Insurers may treat refusals as a preventable risk rather than an unforeseen emergency. This means you could be left to bear the cost of return flights and non-refundable bookings yourself.”

He added: “Visas are just one part of getting ready for a trip. Travellers should also check their passport validity, make sure they have appropriate travel insurance and understand what it does and doesn’t cover, and keep important documents and emergency contacts easily accessible to avoid any last-minute issues.”

Destinations with visa requirements

European Union

• Requirement: European Travel Information and Authorisation System (ETIAS) permit required for short stays (up to 90 days in a 180-day period).
• Cost: €20 application fee (exempt for under 18s and over 70s).

United States of America

• Requirement: Electronic System for Travel Authorisation (ESTA) under the Visa Waiver Program.
• Cost: $40 USD.

Australia

• Requirement: eVisitor visa or Electronic Travel Authority (ETA), valid for stays up to 3 months.
• Cost: Free eVisitor visa, or a service fee of $20 AUD if applying via the ETA app.

China

• Requirement: Temporary visa-free entry allowed for short stays under a policy running until December 2026.
• Cost: N/A (Free during the temporary policy window).

India

• Requirement: e-Visa or regular paper tourist visa (passport must be stamped upon arrival).
• Cost: £25–£80 for an e-Visa (depending on duration); approximately £127 for a standard paper tourist visa.

Pakistan

• Requirement: Tourist visa required prior to arrival; Intent to travel must be submitted at least 24 hours before departure to obtain a Visa Grant Notice.
• Cost: Varies by visa type and duration (processing takes 7–10 business days).

Kenya

• Requirement: Electronic Travel Authorisation (eTA) applied for online in advance (recommended at least 2 weeks prior to departure).
• Cost: Approximately £16.