Little-known app could help Brits skip huge queues in Portugal this summer

Many Brits heading to the EU are dreading their journey through the airport due to the new European Entry/Exit System (EES), but many don’t realise there’s an app available to cut waiting times at certain destinations

Peak holiday season is upon us, and the launch of the European Entry/Exit System (EES) is reportedly causing queues at destinations such as Spain, Greece, and France.

Local media in Spain has warned that Brits could face six-hour queues, and there have been reports of passengers missing flights, with airports blaming “additional processing requirements”. All non-EU visitors to the European Union, including Brits, are now required to have biometric information such as facial images and fingerprints taken on arrival, and must also use the machines on departure to help the EU flag overstays.

One of the reasons why Brits often face longer queues at the airport is that, while EU passport holders have their own lanes, Brits have to queue alongside other non-EU nationalities. But for those going to Portugal or Sweden this summer, there is a way to speed up the process.

An official (but not very well-known) app could potentially get you through the airport quicker. At the moment, the Travel to Europe app is only available for visitors to two EU countries, but it could be rolled out to other destinations in the future, according to its developers.

Brits heading to these countries can download the app on the App Store or Google Play – making sure you download the right app and not a third-party one.

Create a new journey by selecting the country you’re arriving in or departing from, this can be done up to 72 hours before your travels begin. You can then add a border crossing point and your estimated time of arrival.

Travellers can then scan the personal details page and chip of their passport, take a selfie to confirm their identity, and answer a few questions about their plans. Normally, these steps would be done at the EES kiosks, so by doing them on the app at home, you can save time at the airport.

Families travelling together can also add other passengers before submitting their journey. Once registered, you’ll get confirmation that your journey has been accepted. Then you simply need to follow the signs at the airport to make your way through security. The app developers are careful to point out that using the app doesn’t guarantee border entry, and that anyone passing through the airport can still be flagged for additional checks.

But for the majority of holidaymakers, this could cut down on the time they spend queuing and waiting to enjoy the Portuguese sunshine.

Reviews of the app have been mixed so far. One user said: “Pointless to have an app that supports only one country – I understand it is optional for Member States to incorporate the app into their systems, but it doesn’t mean this couldn’t have been arranged better.” But there were success stories, with one user saying: “I went to Stockholm…. long queues for UK passports. I had already used the app, and used the pre-registered lane. Two people in front of me. The whole process took about three minutes. Very impressed!!”

Around 2.4 million British tourists visit Portugal every year, making up the majority of the country’s tourism, although this is a fraction of the 19 million British visitors Spain saw in 2025. Overall, foreign tourists contribute €5.2 billion a year to the country’s economy (about £4.5 billion), with Brits as the biggest spenders followed by Germans.

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