skip

UK airport offering free ‘skip the queues’ perk

This may help reduce a lot of travel stress – especially for families

Some airports across the UK offer perks to passengers to make the start of their trip less stressful – but they often come at an extra cost.

With holidays already expensive, many people skip the add-ons. However, not everyone realises that travellers at London Luton Airport (LLA) can pre-book a security time slot and potentially avoid the worst of the queues for free.

The Airport explains that this option is called “Prebook Security”. It boasts that this is a “FREE service that allows you to skip the security queues by reserving a 30-minute slot ahead of your arrival.”

The service is currently only available to passengers arriving at security between 3am and 3pm. Travellers can book a 30-minute security slot in advance, then on the day follow the “Prebook Security” signs to the dedicated entry point, where a staff member will be on hand to help.

Airport officials further explain: “You can pre-book this service from 4 days before your arrival, right up until 60 minutes before you arrive at security (subject to availability). Booking this service is completely free, does not require any login or registration and is available to all guests.”

Prebook Security is first-come, first-served. You’ll go through the usual checks and will be processed in the order you arrive, along with other pre-booked passengers. If you use Prebook Security, LLA says they cannot guarantee how long it will take to complete security checks through the Airport Security area.

How does Prebook Security work?

  1. Book your appointment slot up to 4 days before your travel date.
  2. On arrival at the airport, make your way to the security area and scan your boarding card at one of the signposted “Prebook Security” gates.
  3. Upon entry to the security area, head to the left where you’ll find signs for “Prebook Security”. A member of our security team will be waiting to welcome you and scan your QR code.
  4. You will then be directed to the front of the line.

Children aged four and under don’t need to be included in your group size. Children aged five and over must be included when booking.

To change or cancel your Prebook Security booking, use the “change” or “cancel” option on your booking confirmation page. You can also do this via the links in your confirmation email.

What information is required to pre-book security?

There’s no need to create an account or log in. Passengers should enter their departure date and flight details (destination, airline and flight number), plus group size. People should also provide a name and email address to receive a confirmation email containing a QR code.

If you need to check-in bags, ensure you allow plenty of time for this. The Airport stresses: “Slots are limited and may book up fast, so we recommend booking up to 4 days before your flight.”

If you are late for your appointment, don’t panic too much. The Airport reassures passengers: “Please make sure to arrive 15 minutes before or after your booking time, the QR code will still be valid.”

You can read all about the Prebook Security Terms and Conditions here. You can also read the FAQ via the Airport website here.

Source link

Little-known app could help Brits skip huge queues in Portugal this summer

Many Brits heading to the EU are dreading their journey through the airport due to the new European Entry/Exit System (EES), but many don’t realise there’s an app available to cut waiting times at certain destinations

Peak holiday season is upon us, and the launch of the European Entry/Exit System (EES) is reportedly causing queues at destinations such as Spain, Greece, and France.

Local media in Spain has warned that Brits could face six-hour queues, and there have been reports of passengers missing flights, with airports blaming “additional processing requirements”. All non-EU visitors to the European Union, including Brits, are now required to have biometric information such as facial images and fingerprints taken on arrival, and must also use the machines on departure to help the EU flag overstays.

One of the reasons why Brits often face longer queues at the airport is that, while EU passport holders have their own lanes, Brits have to queue alongside other non-EU nationalities. But for those going to Portugal or Sweden this summer, there is a way to speed up the process.

An official (but not very well-known) app could potentially get you through the airport quicker. At the moment, the Travel to Europe app is only available for visitors to two EU countries, but it could be rolled out to other destinations in the future, according to its developers.

Brits heading to these countries can download the app on the App Store or Google Play – making sure you download the right app and not a third-party one.

Create a new journey by selecting the country you’re arriving in or departing from, this can be done up to 72 hours before your travels begin. You can then add a border crossing point and your estimated time of arrival.

Travellers can then scan the personal details page and chip of their passport, take a selfie to confirm their identity, and answer a few questions about their plans. Normally, these steps would be done at the EES kiosks, so by doing them on the app at home, you can save time at the airport.

Families travelling together can also add other passengers before submitting their journey. Once registered, you’ll get confirmation that your journey has been accepted. Then you simply need to follow the signs at the airport to make your way through security. The app developers are careful to point out that using the app doesn’t guarantee border entry, and that anyone passing through the airport can still be flagged for additional checks.

But for the majority of holidaymakers, this could cut down on the time they spend queuing and waiting to enjoy the Portuguese sunshine.

Reviews of the app have been mixed so far. One user said: “Pointless to have an app that supports only one country – I understand it is optional for Member States to incorporate the app into their systems, but it doesn’t mean this couldn’t have been arranged better.” But there were success stories, with one user saying: “I went to Stockholm…. long queues for UK passports. I had already used the app, and used the pre-registered lane. Two people in front of me. The whole process took about three minutes. Very impressed!!”

Around 2.4 million British tourists visit Portugal every year, making up the majority of the country’s tourism, although this is a fraction of the 19 million British visitors Spain saw in 2025. Overall, foreign tourists contribute €5.2 billion a year to the country’s economy (about £4.5 billion), with Brits as the biggest spenders followed by Germans.

Have a story you want to share? Email us at webtravel@reachplc.com

Source link