Half Term

I stayed at the Alton Towers Hotel with 2 kids – here’s my honest review

After a day spent walking around Alton Towers, I was happy to be spending the night in their iconic hotel on the resort – here’s my honest review of a stay for our family of four

A day at a theme park is knackering, especially with two kids in tow who can seemingly have the best day of their lives while also complaining every single second. Nothing is worse than getting to the end of a day out and facing the drive home exhausted.

So, if you’ve got a day at a theme park planned, you may be considering staying in one of the park’s onsite hotels. Arguably, Alton Towers has one of the best selections of accommodation out of any UK theme park. It has hotels, woodland lodges, treehouses, and stargazing pods, so there’s all sorts of places to stay, and you’re right on the park’s doorstep so you’ve got somewhere to rest after a long day.

Recently, I stayed with my two kids at the Alton Towers Hotel, a three-star property that’s one of the park’s three hotels. Themed around a fictional Victorian explorer, Sir Algenon, the hotel has a sort of steampunk, historic look, although my kids thought it was pirate-y more than anything, but either way, the detail that has gone into it is impressive.

Stepping into the hotel, there’s a huge atrium with a large ship-shaped stage, and checking in late afternoon there was already entertainment and live music in full-swing. We went back later and the entertainers were playing some fun games with the kids, and it had a really joyful, slightly chaotic atmosphere around the bar.

We stayed in a Moon Voyage room, which had a similar theme to the hotel with lamps that looked like Victorian gaslights, lots of gears and levers, and explorer-themed murals. The room was clean and the beds comfy, and I liked that the kids sleeping area with bunk beds was slightly sectioned off and had their own TV. It meant we could lie in bed and watch some grown up TV while they could watch a bit of CBBC before dinner.

For dinner, we headed to the Splash Landings Hotel to try Flambo’s Jambo, an all-you-can eat buffet that had a bit of everything from peri peri to tacos, roast dinners, and Chinese dishes. The atmosphere was fun, with a giant waterwheel and the sounds of some very lively entertainment going on in the background, and the food was OK, with the kids more excited about the ice cream machine than anything else.

While we slept well and the room was comfortable, I woke up early to find the bathroom door had locked itself from the outside. I had to run down to use the loo in the lobby and find hotel staff, still in my pyjama bottoms and my hair looking even more dishevelled than usual. It did get fixed within an hour, but obviously that kind of thing is a pain when you’re up early with kids.

Breakfast was included and is served buffet style at the Secret Garden Restaurant. It had quite a basic selection of hot food, plus some cereal, pastries, and pancakes, which the kids were happy with. Again, the food wasn’t amazing, but it kept us going on the way home.

If you’re visiting Alton Towers and have a long drive, a stay at the hotel or its other accommodation is worth considering. For us, driving there and back would mean five hours in the car as well as the long day exploring the park, so it was nice to crash overnight and split the journey up.

I’ll admit, the hotel is expensive, and some parts felt more worth the price than the others. Packages include one day at the theme park, 9-hole golf, and breakfast, and there are deals on such as free child entry to the waterpark if you book an adult ticket. The hotel does have an incredibly fun style and is well-maintained, and kids are enchanted by the style.

But other things felt like they needed a little work. The themed rooms feel a little basic, and while they have nice décor it felt a little like they were missing something. I would have liked to have some bottled water in the rooms for example, as there were no refill points in the hotel and at £3 a pop, it’s expensive to rehydrate after a day in the sun. But I think most visitors know to expect theme park prices when they stay somewhere like this, and really, it’s the location that’s the main draw when you’ve spent all day on your feet in the summer.

Rooms start from £106pp for an Explorer Room at the Alton Towers Hotel this summer. You can currently book and take advantage of their Kids Swim Free offer. Find out more and book at altontowers.com.

Have a story you want to share? Email us at webtravel@reachplc.com

Source link

Heatwave hell sparks summer of chaos as THOUSANDS queue for holidays and wildfires force Brits to flee hotels

As 6.3 million people embark on road trips, the UKHSA has issued a yellow heat health alert with a risk to life for the elderly and vulnerable

More than six million people are hitting the roads as the summer holidays begin – battling 30C temperatures and nose-to-tail traffic jams.

The AA predicts 6.3 million of us will make journeys between now and Thursday. Yellow heat health alerts are in place across much of the country until tomorrow morning and the UK Health Security Agency is warning of minor impacts on health and social care services and an increased risk to life for vulnerable people.

The Port of Dover is braced for its busiest weekend of the summer. Holidaymakers faced gridlock as they waited for ferries today, and tomorrow is set to be the same. Ferry company DFDS said its wait times at Dover were up to 60 minutes at border controls.

But officials hope it will be smooth sailing compared to the May half-term getaway, when waiting times hit four-and-a-half hours due to technical issues with thenew border check Entry Exit System.

The RAC’s Simon Williams warned: “Drivers should be ready for some very busy roads this weekend and expect delays. The best advice is to plan journeys and think about setting off earlier or later in the day to avoid traffic jams.”

Opting to stay at home this week will also come with its challenges. Millions of Brits are now subject to hosepipe bans and a drought has been officially declared for large parts of north and mid-Wales.

The rest of Wales, along with much of central, southern and eastern England, is in the “prolonged dry weather” ­category – one stage below a drought. But parts of Britain might be in for some light relief from Sunday, as high pressure retreats and brings outbreaks of rain.

Showers could be heavy in the north and the west of the UK, with 20mm possible in parts of north west Scotland. The rain will be much patchier further south and east, with large swathes of England and Wales forecast to get just a few millimetres at most. And it’s likely some locations in the south of England will not see a drop.

The Met Office’s Dan Suri said: “After a prolonged spell of hot, dry and settled weather, some will see a temporary change this weekend as weather fronts move south east across the UK. While some areas, particularly in the north and west, will see rain and showers, many places are likely to receive ­relatively little rainfall.

“For much of southern England, dry conditions are expected to remain the ­dominant feature, with ­temperatures recovering quickly next week and the potential for very warm or locally hot weather to return.”

Meanwhile, British holidaymakers were among thousands evacuated from the Cap Ferret peninsula as wildfires raged across south-west France. Tens of thousands are being forced to leave the upmarket resort, including hundreds escaping by boat.

Headmaster David Morton, 53, from Gloucester, was holidaying in the coastal village of Petit Piquey with his wife and sons when they received an emergency text message at 3am.

He said: “We got in our car, packed everything up as quickly as we could… and then set off and joined a very long, slow-moving queue of traffic. We could see several fires in the distance. The whole forest was on fire.”

The fire has so far consumed around 10,000 hectares – nearly the size of the city of Manchester – with water-bombing planes deployed in a bid to keep the flames under control. French Interior Minister Laurent Nunez said 40,000 people either had been or were preparing to evacuate from the Cap Ferret peninsula.

Firefighters also battled blazes in Le Porge and Lacanau in the Gironde department of south-west France, while smoke from the fires dominated the skyline in nearby Biscarrosse.

Elsewhere in Europe, Spain has declared a national emergency after 20,000 people were forced to flee due to fires near Madrid, while the Italian island of Sicily has also been hit.

Source link

Little-known app could help Brits skip huge queues in Portugal this summer

Many Brits heading to the EU are dreading their journey through the airport due to the new European Entry/Exit System (EES), but many don’t realise there’s an app available to cut waiting times at certain destinations

Peak holiday season is upon us, and the launch of the European Entry/Exit System (EES) is reportedly causing queues at destinations such as Spain, Greece, and France.

Local media in Spain has warned that Brits could face six-hour queues, and there have been reports of passengers missing flights, with airports blaming “additional processing requirements”. All non-EU visitors to the European Union, including Brits, are now required to have biometric information such as facial images and fingerprints taken on arrival, and must also use the machines on departure to help the EU flag overstays.

One of the reasons why Brits often face longer queues at the airport is that, while EU passport holders have their own lanes, Brits have to queue alongside other non-EU nationalities. But for those going to Portugal or Sweden this summer, there is a way to speed up the process.

An official (but not very well-known) app could potentially get you through the airport quicker. At the moment, the Travel to Europe app is only available for visitors to two EU countries, but it could be rolled out to other destinations in the future, according to its developers.

Brits heading to these countries can download the app on the App Store or Google Play – making sure you download the right app and not a third-party one.

Create a new journey by selecting the country you’re arriving in or departing from, this can be done up to 72 hours before your travels begin. You can then add a border crossing point and your estimated time of arrival.

Travellers can then scan the personal details page and chip of their passport, take a selfie to confirm their identity, and answer a few questions about their plans. Normally, these steps would be done at the EES kiosks, so by doing them on the app at home, you can save time at the airport.

Families travelling together can also add other passengers before submitting their journey. Once registered, you’ll get confirmation that your journey has been accepted. Then you simply need to follow the signs at the airport to make your way through security. The app developers are careful to point out that using the app doesn’t guarantee border entry, and that anyone passing through the airport can still be flagged for additional checks.

But for the majority of holidaymakers, this could cut down on the time they spend queuing and waiting to enjoy the Portuguese sunshine.

Reviews of the app have been mixed so far. One user said: “Pointless to have an app that supports only one country – I understand it is optional for Member States to incorporate the app into their systems, but it doesn’t mean this couldn’t have been arranged better.” But there were success stories, with one user saying: “I went to Stockholm…. long queues for UK passports. I had already used the app, and used the pre-registered lane. Two people in front of me. The whole process took about three minutes. Very impressed!!”

Around 2.4 million British tourists visit Portugal every year, making up the majority of the country’s tourism, although this is a fraction of the 19 million British visitors Spain saw in 2025. Overall, foreign tourists contribute €5.2 billion a year to the country’s economy (about £4.5 billion), with Brits as the biggest spenders followed by Germans.

Have a story you want to share? Email us at webtravel@reachplc.com

Source link

Jet2 issues half-term travel update on Wednesday, May 27

It comes as hundreds of thousands of Brits leave the UK for a break

Jet2 has released an update regarding its half-term travel operations. This follows ongoing concerns about the potential impact of the US-Iran war and jet fuel supplies, though airlines including Jet2 and Ryanair have maintained there will be no immediate disruption.

In its statement released today (Wednesday, May 27), Jet2 revealed it had experienced its busiest weekend on record. It announced that it had seen an unprecedented number of passengers departing from airports across the UK for the May half-term break.

The most popular destinations during half-term included the Balearics, Canaries, Turkey, Mainland Spain, Portugal, Greece, Cyprus, Malta, Croatia and Bulgaria, as travellers capitalised on the key holiday period.

Jet2 is preparing for a hectic summer season and has an extensive programme available, with a fleet of 139 aircraft transporting passengers on their getaways from 14 UK airports to locations across Europe, the Mediterranean, Canary Islands and North Africa.

Steve Heapy, CEO of Jet2, said: “This weekend saw us operate a record-breaking weekend, as customers took advantage of the bank holiday weekend and May half-term and took off to the sunshine. Given the number of customers who travelled with us over the weekend, it is very clear how much people want to get away and enjoy their well-deserved holidays. With our famous Red Team looking after customers, holidaymakers can look forward to creating memories and be assured of a wonderful holiday.

“Everything is geared up and ready for a busy summer and our message to holidaymakers is that summer is very much on. We have always been very clear about our plans to operate as normal this summer, and the busy weekend shows just how eager customers are to get away.”

This follows the firm reassuring passengers that ‘summer is on‘ despite mounting concerns over jet fuel availability. The optimistic stance comes after the airline and tour operator received encouraging updates from fuel suppliers, who have confirmed increased production and extra imports of jet fuel.

It follows a report published just last week which saw Jet2 top a UK resilience ranking as the best protected UK airline against elevated fuel costs.

Ryanair boss Michael O’Leary echoed similar views on jet fuel, stating he had ‘no issues over jet fuel supply right now through to the end of September‘. However, he cautioned that he was ‘very concerned about the price of oil’ due to the ongoing disruption at the Strait of Hormuz.

This could result in ‘airlines failing all over Europe’, he warned. Ryanair, Europe’s largest airline by passenger numbers, announced on Monday that future profits would also likely take a hit.

Source link

Latest Spain travel rules for Brits including 4 documents you’ll need for holidays

Tens of thousands of Brits are set to jet off to Spain this summer, but it’s vital to know what travel documents you might need to show at border control to enter the country

There are four key documents you should make sure to pack when heading off on holiday to Spain.

Spain has long been a firm favourite amongst British holidaymakers, boasting vast stretches of golden sandy beaches, crystal-clear turquoise waters, and that much-coveted Mediterranean climate, all just a few hours’ flight away from the UK. With the May half-term already underway and summer just around the corner, tens of thousands of tourists are gearing up to jet off to Spanish resorts, beaches and cities throughout the region.

Before travelling overseas, it’s crucial to check whether any travel documentation is required to enter the popular European destination. While Brits can visit Spain with a valid passport and without a visa for up to 90 days, they may still be asked to produce additional documents at the border, reports Wales Online.

READ MORE: I visited one of UK’s best market town – I’d go back in a heartbeatREAD MORE: Travel alert as Brits told failing to carry out ‘one task’ can mean travel border delays

The Foreign, Commonwealth and Development Office (FCDO) outlined that at the Spanish border control, Brits may need to show the following:

  • A return or onward ticket
  • Proof of travel insurance
  • Proof of sufficient funds for the stay. They outlined that “the amount varies depending on your accommodation.”
  • A hotel booking confirmation or proof of address where you’re staying, including your own property.
  • An invitation or proof of address if staying with a third party, friend, or family member. For example, a ‘carta de invitation’ completed by your hosts.

In addition, Brits must also make certain that their passport has a ‘date of issue’ less than 10 years before the arrival date. The FCDO states: “If you renewed your passport before 1 October 2018, it might have a date of issue that is more than 10 years ago, making it invalid for entry to the Schengen area.”

The passport must also carry an ‘expiry date’ of at least three months beyond the date you intend to depart the Schengen area. The Foreign Office confirmed that the expiry date “does not need to be within 10 years of the date of issue”.

When entering Spain, British nationals are now required to pass through the European Union’s (EU) Entry/Exit System (EES), which was fully rolled out at airports on 10 April 2026. The new system requires all British visitors travelling to the Schengen zone to “create a digital record” and submit their biometric details, including fingerprints and a photograph.

This process must be completed when they first arrive at a Schengen area border, and following the initial registration, the EES remains valid for three years. The complete list of Schengen areas includes: Austria, Belgium, Bulgaria, Croatia, Czechia, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Iceland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Netherlands, Norway, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, and Switzerland.

With a valid passport, British citizens can visit Spain without requiring a visa for up to 90 days within any 180-day period. This covers tourists, those visiting relatives or friends, those attending business meetings, cultural or sporting events, and anyone undertaking short-term studies or training.

The Foreign Office further advises: “If you’re travelling to other Schengen countries as well, make sure your whole visit is within the 90-day visa-free limit. Visits to Schengen countries in the 180 days before you travel count towards your 90 days. If you overstay the 90-day visa-free limit, you may be banned from entering Schengen countries for up to 3 years.”

For more information on travel to Spain, visit the Foreign Office website.

Do you have a travel story to share? Email webtravel@reachplc.com

Source link

Brits heading to Tenerife over half-term warned about triple ‘tourist traps’ threat

Ruben Chorlton-Owen says lots of people are being caught out and paying a heavy price for it

A British traveller is warning anyone heading to Tenerife this half-term to watch out for several “tourist traps” that ensnare visitors every year. Ruben Chorlton-Owen frequently posts his travel advice and tips with his 105,000 followers on Instagram (@rube).

The 24-year-old, from Abersoch, North Wales, has recently been to the popular Canary Island destination. However, while there, he noticed a few things that raised concerns. And now, he is alerting people to several common “tourist traps” that catch holidaymakers out annually, as detailed in a video amassing more than 8,000 views.

If you find yourself requiring a pharmacy, watch out for “fake” establishments selling the same product at inflated prices. He said: “They’re real shops, but they have the same LED signage (as a pharmacy) but in blue colour (rather than green).

“So it’s not entirely illegal and many tourists fall for it. People later find out the product hasn’t worked as it’s not an actual medical product.

“It’s important to find a proper ‘farmacia’ that sells actual drugs to help with any pains or issues. Fake ones also don’t really have a lot in there and also heavily charge way too much for things like sun cream or paracetamol. They’re just tourist shops really.” He also advised Brits to be careful about how they withdraw money once they arrive.

“Make sure you try and get your cash before you come here,” Ruben told creatorzine.com. “Because the local currency exchanges or these ATMs will charge you a high markup and you’ll be getting a very bad deal for your money.”

READ MORE: Brits told to not dry clothes outside during current hot spellREAD MORE: Teacher ‘miserable’ in UK now pays just £100 for flat with pool in ‘really wholesome’ country

While he praises the destination for being “affordable” and “friendly”, there are still risks to be mindful of. He said: “Make sure you use the licensed taxis.

“Not only are they genuine, but they’re also much more affordable than the Uber app. And you’ll also get charged four times the price that it should be.”

Ruben also issued a stark warning for anyone heading back to their accommodation late at night or after a day of drinking in the sun. He recommends giving a wide berth to any shabby-looking areas and narrow alleyways. He said: “It’s full of pickpockets.

“It can be quite dangerous, so just make sure you stay vigilant and you’re not having too much – or use the licensed taxi to get home when it’s late at night.”

And for those fancying a cold beer or cocktail on the beach, Ruben suggests thinking twice, as it could land you with a whopping fine. He said: “If you do like to drink, make sure you don’t do it down the beach. The fines are now a minimum of €750 to €3,000.

“Make sure you just stick to the bars, your hotel room, your Airbnb. Don’t be taking any glass bottles at all down the beach, it really isn’t worth the risk.”

Source link

P&O Ferries issues ‘busier than usual’ alert to bank holiday passengers

The ferry operator has urged passengers with trips booked to ‘plan ahead’ when travelling

P&O Ferries says passengers need to ‘plan ahead’ if they are travelling over the bank holiday weekend. The popular ferry operator issued the alert for customers, as families across the country head off on their half-term holidays.

The travel company operates routes between Dover and Calais, Hull and Rotterdam, and Larne and Cairnryan. P&O Ferries shared the message for passengers in a post on X. Taking to @POferriesupdate, the travel update included essential advice for anyone travelling today (May 24).

P&O Ferries said: “Ahoy half-term heroes and Bank Holiday adventurers! The port will be busier than usual, so pack your bags with a travel pillow and those extra snacks you’ve got in the cupboard.”

The post explained: “We expect the ports to be busy today so please plan ahead and use our top tips.” In the travel advice, P&O Ferries said passengers should:

  • Check traffic and their route before setting off
  • Bring refreshments and snacks
  • Exercise pets before entering the port
  • Bring entertainment for children
  • Keep documents to hand and remove passports from cases

Families driving to the port should be aware that the bank holiday is set to be the busiest on the roads in two years, according to the RAC. Research suggests almost 19 million Brits are travelling over the long weekend, with 3.4 million journeys expected on Sunday and 3.1 million trips planned for Monday.

The RAC said: “Drivers looking to spend less time in the car should consider making their getaway outside of peak hours. According to transport analytics experts INRIX, the worst jams this weekend will be on the M1, M25, M5, M6.

“On Friday, the M25 anticlockwise will likely see the heaviest traffic from junction 10 to junction 6 around 4.45pm, as people clock off for the day. The same stretch of road could see a second spike on Saturday around lunchtime, with journey times more than twice as long than on a typical day.

Content cannot be displayed without consent

“On the same day, queues of 45 minutes are expected at midday on the M5 southbound between the RAC tower near Bristol and junction 23 for Bridgwater.” As a result, there will be an extra one million Brits on the road compared to the same weekend last year.

RAC mobile servicing and repairs team leader Sean Kimberlin said: “With the weather looking like it may improve, millions are planning to make a getaway trip over the bank holiday weekend.

“And the fact our research shows it’s set to be the busiest late May bank holiday since 2024 shows that even though fuel prices remain uncomfortably high, it takes a lot to stop drivers taking to the roads to make the most of a long weekend.”

Source link

Dover queues, rail chaos, traffic jams – welcome to the bank holiday getaway

Families heading to France from Dover are enduring a two hour wait, while train services out of London have been hit by cancellations ahead of weekend of route closures

Drivers arriving at the port of Dover have been warned of two hour waits as millions of others elsewhere face bank holiday travel chaos.

Authorities at Dover have alerted customers to a “120 minute processing time for tourist traffic in the buffer zone” before reaching French border control on this side of the Channel. It added: “Please note there is external congestion on the port approach roads.”

Writing on social media, the Port of Dover said: “Thank you for your patience. Our teams are working hard to get everyone through border control and check-in as quickly as possible.” The go-slow comes as Brits flying to Europe also fear lengthy waits to get through border control after the implementation of new passport checks.

READ MORE: UK heatwave 2026 live: Five urgent amber heat health alerts issued for parts of UKREAD MORE: Andy Burnham live: Labour PM hopeful launches Makerfield campaign

Doug Bannister, Port of Dover chief executive, warned Saturday would be even busier: “We’re looking at about 8,000 cars on Saturday, so that is going to be the busiest of the three days. Our busy time for cars tends to be about 5am till until 1pm. If you’re arriving for a sailing during that period of time, we ask people not to arrive more than two hours before their sailing so that we can keep everybody flowing through.”

It is not much better for those staying at home and enjoying the forecast heatwave, with temperatures of over 30C predicted in some areas over the weekend.

National Rail warned the hot weather can “cause overhead lines to expand and sag”, rails to buckle and pose a risk of track-side fires. “Speed restrictions may be imposed,” it added.

Tens of thousands or rail passengers suffered cancellations even before a weekend of disruption due to engineering work and strikes.

Operator LNER said northbound services between London King’s Cross and Peterborough were disrupted due to a fault with the overhead power lines in the New Barnet area. Delays of up to 50 minutes were expected. And southbound, services between York and Doncaster were disrupted due to a fault with the signalling system.

The East Coast Main Line is expected to be one of the worst routes affected in the coming days because of a closure for works in North Yorkshire. A rail replacement bus service will operate but, as a result, will add more than more than an hour and a half to a normal three hour journey.

The closure has impact thousands Middlesborough fans travelling to London for the Championship play-off final against Hull City at Wembley.

Industrial action is also planned on London Northwestern Railway and West Midlands Railway on Friday and Saturday, with passengers advised to “only travel if necessary” as trains will only run on a small number of routes.

Elsewhere, the Transpennine route will also be impacted, including a rail replacement service between Manchester Piccadilly and Huddersfield over the whole weekend, and between Huddersfield and Leeds, Dewsbury and Wakefield Kirkgate on Sunday.

Buses will replace trains on the Great Western main line between Newport and Bristol Parkway, while one train an hour will operate between south Wales and London via Gloucester from Saturday right through to Monday June 8.

Passengers using part of the Thameslink line in London and South Western Railway between Havant, Fareham and Portsmouth Harbour will also be disrupted.

Anit Chandarana, from Network Rail, said: “Bank holidays are still among the least busy times for us in terms of passengers, so it makes sense to plan these major improvements for those days.

“I know it can be frustrating to have to check before you travel, but this investment is about making everyday journeys better – improving reliability, reducing future disruption and helping the railway work better for passengers.”

So much rail disruption will inevitably mean even more people take to roads already predicted to be busy due to the weather and the start of the half term school break.

Adding to the risk of jams is the fact it is the final weekend of the Premier League season, with hundreds of thousands of fans travelling to cheer on their teams.

Motoring group the AA is forecasting Friday will be the busiest day, with around 23.4 million journeys taken, then 2.8 million on Saturday, and 22.4 million on both Sunday and bank holiday Monday.

If you have been disrupted by the travel disruption, email graham.hiscott@mirror.co.uk

Source link

Half changing summer holiday plans after new rule as they fear delays

The new system in in place for anyone going to countries like France, Portugal, Spain or Italy

Nearly three out of five UK holidaymakers travelling to Europe this year expect delays thanks to a new rule.

There is widespread concern over the EU’s entry-exit system (EES), a new survey suggests. Almost half of respondents to the poll commissioned by travel company Booking.com said they fear missing flights because of the border checks.

EES involves people from third-party countries such as the UK having their fingerprints registered and photograph taken to enter the Schengen Area, which consists of 29 European countries, mainly in the EU. For most UK travellers, the process is done at foreign airports.

Representative body Airports Council International recently reported that EES was causing delays of up to three hours, with airports in Spain, Portugal, France and Italy among the worst affected. More than 100 easyJet passengers missed a flight from Milan Linate to Manchester last month because of delays at passport desks caused by the ramp up of EES.

The survey indicated that 56% of UK travellers plan to arrive at airports earlier than usual in an attempt to avoid disruption, with 12% intending to arrive at least four hours before departure. More than half of respondents who have travelled to the EU since the introduction of EES said they experienced delays during their journey, while 43% said they were not delayed.

Booking.com advised families travelling to Europe during the May half-term break to ensure their passports are eligible for their dates, and keep items such as a portable phone charger and any medication in hand luggage. Ryan Pearson, regional manager for the UK and Ireland at Booking.com, said: “May half-term is a key moment in the travel calendar, and we know many people are feeling anxious about how the new entry-exit system could impact their trip.

“We want to help travellers feel informed and prepared before they leave, whether that’s checking travel documents in advance or packing the right essentials in hand luggage in case of longer queues. Changes to the way we travel can understandably feel daunting, but we’re already seeing that many journeys are running smoothly. The key is preparation.”

Advantage Travel Partnership, a network of independent travel agents, reported earlier this month that demand for holidays in Greece has surged since the country revealed on April 17 it will not impose EES requirements on UK travellers this summer. The south-eastern European country’s market share of UK holiday bookings rose from 7.7% in mid-April to 9.98% by the end of the month, Advantage Travel Partnership said.

EES was first introduced in October last year, with its roll out ramped up on April 10. EU rules currently allow the checks to be temporarily halted to avoid queues at peak periods.

The Booking.com survey of 2,000 UK adults was conducted by research company Opinium between May 8-12.

Source link

UK holidaymakers preparing for European border delays because of new entry-exit system

A new survey from Booking.com has revealed three in five people going on holiday to Europe are concerned about the long delays from the EU’s new border checks

Three in five UK holidaymakers heading to Europe this year expect to be caught up in delays linked to the European Union’s new entry-exit system (EES).

Figures from a recent survey show that 59% of travellers believe they’ll be held up by the new system and fear they could miss their flights due to the border checks. EES involves people from third-party countries such as the UK having their fingerprints registered and photograph taken to enter the Schengen Area, which consists of 29 European countries, mainly in the EU.

For most UK travellers, the process is done at foreign airports. A poll commissioned by Booking.com revealed the worrying figures.

The representative body Airports Council International recently reporting that EES was causing delays of up to three hours, with airports in Spain, Portugal, France and Italy among the worst affected. Last month more than 100 easyJet passengers missed a flight from Milan Linate to Manchester as the border checks were ramped up at passport desks.

The survey indicated that 56% of UK travellers plan to arrive at airports earlier than usual in an attempt to avoid disruption, with 12% intending to arrive at least four hours before departure. More than half (52%) of respondents who have travelled to the EU since the introduction of EES said they experienced delays during their journey.

Meanwhile 43% said they were not delayed. Families and holidaymakers travelling to Europe during the May half-term break were told to make sure their passports are eligible for their dates and to keep items such as portable phone chargers and medication in their hand luggage.

Ryan Pearson, regional manager for the UK and Ireland at Booking.com, said: “May half-term is a key moment in the travel calendar, and we know many people are feeling anxious about how the new entry-exit system could impact their trip. We want to help travellers feel informed and prepared before they leave, whether that’s checking travel documents in advance or packing the right essentials in hand luggage in case of longer queues.

“Changes to the way we travel can understandably feel daunting, but we’re already seeing that many journeys are running smoothly. The key is preparation.”

Advantage Travel Partnership, a network of independent travel agents, reported earlier this month that demand for holidays in Greece has surged since the country revealed on April 17 it will not impose the requirements on UK travellers this summer. The south-eastern European country’s market share of UK holiday bookings rose from 7.7% in mid-April to 9.98% by the end of the month, Advantage Travel Partnership said.

EES was first introduced in October last year, with its roll out ramped up on April 10. EU rules currently allow the checks to be temporarily halted to avoid queues at peak periods.

Source link

Butlin’s launches brand new £36 pods you can book in time for May half term

All three Butlin’s resorts across the UK can expect to see these new additions to their sites, perfect for your family holidays and adult-only weekend breaks

The Brits’ favourite holiday resort has launched something new just in time for the school holidays, and it’s set to provide an experience you can’t get at other family parks.

It’s known as the ‘home of entertainment‘ for a reason, with its iconic Butlin’s live performances, rides, arcades, and waterparks all leading the way for family fun for decades. Now, a whole new experience has been added to the resorts that will amplify the fun for very little added cost.

Butlin’s has launched a whole new private sing-along experience, taking you away from the stage and audiences of the park and into your very own space with Karaoke Pods – bookable, just for you. Now, you can give the performance of a lifetime in the comfort of your own friendship group or amongst your family at whichever Butlin’s resort you choose.

As of now, the pods are open at all three Butlin’s resorts, including Bognor Regis, Minehead and Skegness, and can be booked for groups of up to 12 people.

Inside the Karaoke Pods, you can choose from an impressive catalogue of songs made up of over 5,000 chart-topping hits and throwback tunes carefully picked for guests to have the utmost fun.

Each session is set to last for a whole 55-minute session and should be booked in advance or, on the day when you decide to give it a spontaneous go, for £36.

If you want the drinks to keep on following, there’s no need to leave the pod, as they’ve thought way ahead of the curve. Any drinks can be ordered and delivered directly to your very own karaoke room.

During your sing-along session the pods, which Butlin’s describes as ‘high-tech’, capture each moment with videos, photos and even gifts. Meaning, you can sing your heart out in the soundproofed room without a care in the world and remain present as the pod does all the memory capturing for you.

Heidi Watson, head of innovation at Butlin’s, said: “We’re thrilled to have partnered with the Coca-Cola brand to bring this exciting, new karaoke experience to all three of our resorts. It’s the perfect activity for families or groups of friends to create unforgettable memories together while singing their hearts out to their favourite tunes.

“We’re confident the new Karaoke Pods will be popular with our guests, and an amazing addition to the activities already on offer across all of our different breaks.”

There’s no better time to book the karaoke pods than now, in time for your May half-term getaway as schools close for the week beginning May 25. Alternatively, you can get ahead of the curb and book in time for your summer holidays.

Source link

jet2 says passengers making key booking change ‘for protection‘ after Martin Lewis warning

A Jet2 survey has shown a shift in how people are booking their holidays amid concerns over jet fuel supplies

Jet2 has revealed that passengers are making a major change to how they book holidays amid concern over major jet fuel problems this year due to teh Middle East Crisis. As the Middle East crisis deepens, mounting concerns suggest Britain could face a jet fuel shortage that may disrupt holiday flights.

Goldman Sachs has cautioned that Britain is the country “most exposed” to jet fuel shortages triggered by the Iran conflict, stoking fears of further flight cancellations and ruined summer getaways. Analysts at one of the world’s largest investment banks warned that the UK is heavily dependent on imports routed through the closed Strait of Hormuz, with “critically low levels” of supplies and inadequate refining capabilities.

And personal finance expert Martin Lewis has spoken out about the issue – highlighting people who book their flights and hotels separately might not get compensation if flights are cancelled. Jet2 said package holidays are now the top choice for travellers, with 51% opting for this booking method – a 5% rise since February. During the same timeframe, those preferring to book through separate providers has fallen by six percentage points to 20%, while ‘accommodation only’ bookings have plummeted to just 2%.

Jet2 said the results showed main attractions of package holidays have remained consistent, with value (36%) and convenience (36%) leading the way. However, the appeal of ‘added security with one provider, ATOL/ABTA protection’ has climbed by four percentage points since February to reach 26%, according to the survey.

This protection ensures customers are safeguarded against any alterations to their bookings, including the possibility of refunds should travel plans be scrapped, while guaranteeing holidays meet the highest standards for customer service, booking amendments, and health and safety.

READ MORE: Jet2, easyJet, Jet2, TUI passengers with flights booked warned of ’14 day rule’ changeREAD MORE: TV travel expert Simon Calder gives Spain, Portugal, Italy summer rule update

Jet2 has pledged not to impose surcharges on any confirmed flights or holidays to offset rising costs, such as jet fuel, giving customers peace of mind that the price they book is the final price they’ll pay.

Steve Heapy, CEO of Jet2, commented: “Consumers want assurance during times of uncertainty and package holidays provide that assurance. On top of all the protection that our package holidays guarantee, Jet2 is well known as being a consumer champion that goes above and beyond to look after customers. Ahead of a busy summer season, this means new and existing customers know that their well-deserved holidays are in the very best hands with us, and we are very excited about welcoming everyone onboard and taking them on their breaks.”

As millions of Jet2 customers gear up for a bustling summer season, the firm has confirmed it intends to run its scheduled services as planned.

Martin Lewis gave a warning for anyone who has already booked their holiday for this summer. In an update the personal finance guru gave an alert to people who have already paid for breaks from the main holiday firms and airlines like TUI, Jet2, Ryanair, Wizz, easyJet and British Airways.

During his Money Show Live on ITV, the financial expert responded to an audience member who asked: ‘If my flight’s cancelled due to no jet fuel will you definitely receive all your money back even for your hotel booking as well.’

Mr Lewis made clear that travellers would lose their hotel booking costs if they had arranged accommodation independently from flights booked with airlines such as Jet2, TUI, Wizz, Ryanair or easyJet – as they would not be protected under consumer regulations.

He stated: “No. And I think this is what people need to be very aware of. If you booked a package holiday where you booked everything in one, then under the package holiday regulations and rules and protections generally if your flight went you would get everything back.”

He went on to say: “And so actually at the moment package holidays give you a certain level of extra security that you wouldn’t get if you did a DIY booking where you bought your hotel and flight separately.” The reason behind this, he explained, is that the hotel booking itself remains valid: “Because the point is if you lose your flight and you’ve DIY booked, there’s nothing wrong with your hotel.

“The issue is you can’t get there. Your hotel is still there. It’s not faulty. It’s not cancelling. So, you don’t have those consumer rights.” If the hotel hasn’t done anything wrong, then guests might look at how they’ve made their booking – but that route offers no solution either.

He said: “So, you would then say, ‘What about using a credit card or debit card protection?’ It won’t work because there’s nothing faulty. And that’s just giving you the same replica rights that you would have with the retailer.”

Meanwhile, holiday giant TUI has issued a direct message to those with May bookings. TUI Managing Director Neil Swanson in a message on Facebook, pledged that May half-term flights would proceed as scheduled: “We know you may be feeling a little uneasy after recent headlines, and we want to reassure anyone travelling over May half term that they can look forward to their holiday with confidence with TUI. We have good visibility on fuel supplies and are operating our holiday programme as planned, with no flights being cancelled due to fuel shortages.

“Our careful planning across fuel, flying and hotel capacity means we’re able to continue offering great value and stable prices – with no fuel surcharges added by TUI. The price you see is the price you pay, and all TUI package holidays are ABTA & ATOL protected, giving peace of mind from booking right through to returning home.”

On TUI’s Facebook page, holidaymakers reported seeing significant price hikes. Marie said: “We booked our August holiday nearly 18 months ago and paid 5.2K. Just checked it to book now and it’s 6.7K. Glad we booked so far in advance. Already booked August 2027 holiday for same price as we paid this year.”

Lynn replied: “Marie Tomes we’re the exact same. Been going to the same hotel for 7yrs. They renegotiated the contract last year. For us to book for next year its going to be nearly 1k each more for our 2weeks. We’re going to make the most of this year as our last visit.”

One concerned traveller, Rno, raised worries about upcoming summer trips: “What about those who have already booked a hotel and flight for the entire month of August? I have a booking for my family and I’m worried Note that the plane is a TUI and the flight is to Egypt.”

TUI responded: “Hi there. We’re monitoring the situation closely. Right now, we don’t expect any disruption to flights or holidays, but we’ll keep this under review and contact customers directly if anything changes that affects their booking. “

Meanwhile, Jet2 revealed it too is witnessing a notable shift in booking behaviour amongst travellers. Experts such as Martin Lewis have urged travellers to book holidays as a package deal, warning that purchasing flights and accommodation separately could leave them without full compensation should anything go awry.

Source link

TUI, Jet2, Ryanair and easyJet rules on how early to get to airport for May half-term

Each airline has set rules about when to arrive at the airport to avoid delays – check which apply to you before you make your way to the airport this May half-term

If your family is headed abroad in May, it might be wise to pay attention to the latest airport arrival advice from airlines including Ryanair, easyJet, Jet2 and TUI.

Airports are expected to be packed during the school holiday period, and with fluctuating jet fuel prices concerns, many travellers want to be extra prepared for potential delays, longer queues and last-minute schedule changes.

The rules have remained mostly the same in recent months, but some airlines have specific requirements for different types of passengers or groups.

Ryanair

Ryanair advises passengers to arrive at the airport at least two hours before departure to allow enough time for check-in, bag drop and security, and also says passengers must be at the boarding gate at least 30 minutes before departure time.

Even if you’ve booked through an online travel agent, you’ll still need to verify your booking at the airport, and you’re also told to arrive at least two hours early.

EasyJet

READ MORE: EasyJet update over EES delays as passengers told ‘we may not wait’READ MORE: Jet2 pilot urges travellers to bring 2 items on board that ‘make big difference’

Passengers flying easyJet are warned on their website that airports can become especially busy during school holidays, and to allow extra time for traffic, train disruptions and queues.

The airline warns that bag drop at most UK airports closes 40 minutes before departure, although some airports and destinations may close earlier at 60 minutes. Twilight bag drop services are available the evening before flights that are scheduled for the morning.

Jet2

For Jet2, you should arrive at the airport at least two hours before the scheduled departure, or earlier, since the airline’s check-in desks generally open around two-and-a-half hours before flights.

Jet2 closes check-in desks 40 minutes before departure. Traveller are urged to check its latest travel information page at least 12 hours before flying for updates on delays or disruptions.

Like some others, the airline also offers its Twilight Check-in service at selected UK airports, allowing customers on morning flights to drop off bags the night before.

TUI

TUI’s standard check-in opens at least 2.5 hours before short- and mid-haul flights, but for long-haul flights you can check in 3.5 hours before departure.

The company warns that arriving earlier than this will not allow passengers to pass through security sooner, and that those travelling with hand luggage only and who have already checked in online can go straight to security after arriving at the airport.

For groups travelling together on the same booking, TUI advises that only one person needs to go to the bag drop with all passports, visas, boarding passes, and luggage.

For all airlines, general advice is to keep travel documents easily accessible, check flight updates online before leaving for the airport and prepare for longer queues during peak travel periods such as the May half-term.

Source link

ABTA gives May half term update after flights cancelled in fuel crisis

The Department for Transport has also given its latest advice

People from the UK heading abroad for the Spring Bank Holiday are being given the latest advice on holidays amid growing fears over jet fuel shortages and flight disruption. Travel experts say flights are continuing to operate “as planned” despite airlines across Europe drawing up contingency measures following soaring fuel prices linked to conflict in the Middle East.

Concerns have grown after reports that some airlines are preparing for possible refuelling stops on long-haul routes if shortages worsen. German airline Lufthansa has reportedly already begun contingency planning after one of its flights was forced to divert for fuel during a recent journey to South Africa.

The airline has also cut thousands of flights from its wider summer schedule as fuel costs continue to rise. However, travel industry figures insist UK holidaymakers should not panic.

Mark Tanzer, Chief Executive of ABTA – The Travel Association, said: “We really don’t want people worrying about their holidays; planes are taking off daily and people are continuing to get away on their holidays. The Government and airlines are clear that there isn’t a problem with fuel supply.

“If you have a holiday booked in for the coming months – including the May half term – we expect it to go ahead as planned.”

He added: “Whilst there have been reports about cancellations globally, these amount to less than one per cent of overall flights.”

According to aviation analytics firm Cirium, around 13,000 flights worldwide have reportedly been cut during May. Munich and Istanbul are believed to be among the worst-affected destinations.

The Department for Transport has also said there is currently “no need” for travellers to change their plans. Officials say UK airlines buy fuel in advance and airports continue to maintain reserves to help prevent disruption.

Passengers are still being advised to check flight updates with airlines before travelling and ensure they have suitable travel insurance in place. Some 120 flights from the UK this month have been cancelled, new figures show, as jet fuel prices surge and fears of shortages grow.

Cirium said airlines have axed 120 of the 22,613 departures initially scheduled from UK airports in May, equivalent to 0.53%. The number of outbound flights planned for June is 36 lower than a week ago. This represents a 0.2% reduction and means capacity for the month has fallen by 7,972 seats.

The final week of May is a peak period for holidays as it is half-time at many schools. For all flights globally, some 13,005 planned for May were cancelled between April 10 and April 21, equivalent to 1.5%. That reduced capacity by almost two million seats.

Julia Lo Bue-Said, chief executive of Advantage Travel Partnership, a network of independent travel agents, said airlines are “assessing poor performance flights and consolidating or cancelling as required”.

She added that UK departures to popular summer hotspots “remain unaffected” and insisted “customers can continue to book with confidence”. Paul Charles, founder of travel consultancy The PC Agency, said: “Airlines are now being forced to cut flights and make difficult decisions ahead of the peak season.

“It is better for them to cancel flights well in advance so that passengers are less inconvenienced than a last-minute change of plan. As the Iran conflict continues, there will need to be many more cancellations as the jet fuel supply is squeezed.”

Lufthansa’s airline group announced in April it would cancel 20,000 flights over the following six months to save fuel. Iran continues to have a stranglehold on tankers passing through the Strait of Hormuz, leading to a surge in oil prices and concerns of jet fuel shortages.

But on Sunday, Transport Secretary Heidi Alexander said summer holiday plans will not face major disruption because of the latter. She revealed that more fuel has been imported from America, while refineries have upped their production.

The Government has also introduced a temporary rule change allowing airlines to group passengers from different flights together on to fewer planes to save fuel.

Source link