People need to remember this, or they could be caught out
Jet2 confirmed its stance online(Image: Joan Valls/Urbanandsport/NurPhoto via Getty Images)
Passengers set to head off on holiday with Jet2 soon have been reminded of an important policy they will need to follow on their flight. Failing to prepare could see people caught out by the fairly common airline rule.
Anyone who has been on an aeroplane recently will know that cabin crew will often offer a choice of popular snacks and drinks as well as meal options. On short-haul flights, these are not included in the ticket price, and people can pay extra for them if they choose.
Ahead of their holiday with the airline, a passenger asked Jet2’s customer service team online for a reminder. Posting on X, Kim said: “Am I able to pay with cash on board flight or are you cashless?”
Jet2 responded within minutes to confirm the policy. The airline said: “Hi Kim, that is correct. We operate a fully cashless service onboard all flights, accepting only card and contactless payments.”
Aside from in-flight food and drinks, Jet2 offers customers a selection of in-flight purchases to start or end their holiday. Passengers can use the on-board magazine to browse from the choice of available skincare, makeup, beauty, watches and more.
Why have airlines stopped accepting cash for on-board purchases?
Accepting payments by debit or credit card, including Apple Pay or Google Pay, helps cabin crew keep services running as quickly and smoothly as possible while in the air. It removes the need for staff to handle and keep cash secure on flights.
Businesses in the UK are under no legal obligation to accept cash. While cash is legal tender, businesses have the right to set their own terms of sale and choose which payment methods to accept, according to Parliament.
There is no law requiring businesses to accept cash, though this is a subject of ongoing debate regarding consumer choice. A business can legally refuse cash, provided they inform customers of its card-only policy.
In Jet2’s case, it is made clear on the company website, as a spokesperson said: “Just so you know, we only accept card and contactless payments onboard all our flights. You’ll need to bring your physical bank card to use chip and PIN when purchasing products from our Jet2shop.”
In other news, Jet2 has shared a new ‘suspended’ Greece holiday update for passengers. On its website, the firm issued an announcement on Tuesday, April 28, that will affect travellers with flights and holidays booked to the European country.
In the announcement, Jet2 praised Greek authorities for “prioritising customers” by putting the European Union ‘s new Entry/Exit System (EES) checks on hold. It follows the country’s confirmation of the suspension of the EES biometric checks for UK holidaymakers travelling to Greece.