passengers

It can be hard to get comfy on a flight, particularly if you’re stuck in the middle seat, but now an airline has introduced an innovative hack where passengers can bag more space

An airline is embracing a nifty way to provide economy passengers with extra elbow room on flights, without having to pay for a Business Class or First Class ticket.

We’ve all been there, self-consciously taking it in turns with the traveller next to us on the plane on who rests their elbow on the armrest, while the other awkwardly tries to get comfy. Not to mention the nuisance of being sat in the middle seat, which can feel somewhat cramped, particularly on those long-haul flights.

In a bid to make plane journeys more comfortable for customers, United Airlines is launching new economy plus seats with extra elbow room. Not only will passengers benefit from extra armroom, but they can also enjoy a shared table that is fixed across an open middle seat in this innovative design.

The airline confirmed that all 50 of its new Airbus A321XLR aircraft will include the ‘special row in Economy Plus’ where open middle seats are “repurposed as shared spaces with large custom tables”. The new seats will be available to book later this year, with flights departing shortly after.

United outlined that on each of its XLRs, one row will have a large, permanently fixed table that spans both armrests in the middle seats. It will have a “soft leather-like covering” and two cup holders, allowing passengers to fully enjoy the extra space from either a window or aisle seat, in addition to the extra three-inch legroom provided in Economy Plus on the XLR.

United is thought to be the only US airline that will offer these alternative seating arrangements, allowing passengers to benefit from the space without forking out for Business or First Class tickets. As a first for the airline, there’s hope that they could introduce these types of seats on more of its aircraft in the future.

The new seats come shortly after United announced plans to launch a dedicated row of three economy seats that transform into a “lie-flat mattress-like space”. They confirmed in March this year that the ‘United Relax Row’ would be individually adjustable, with leg rests that fold up to a 90-degree angle, so travellers can either stretch out or use them as a bed to catch a restful night’s sleep.

Passengers will be treated to a “custom-fitted mattress pad, specially sized blankets, extra pillows” as the seats adjust into a flat bed after takeoff. Meanwhile, children in the dedicated row will also receive a plush toy and a family travel kit as additional amenities.

Following the airline updates, United’s Executive Vice President and Chief Commercial Officer, Andrew Nocella, commented: “We’re investing nose-to-tail across our fleet and giving customers choice and value in every cabin.

“The XLR is our newest aircraft and not only offers all-aisle access lie-flat seats in United Polaris but now also includes seats in Economy Plus with extra leg and elbow room. Our customers are going to love all these new options.”

Do you have a travel story to share? Email webtravel@reachplc.com

The travel expert has a message to anyone who has booked easyJet flights

Travel expert Simon Calder has issued a message to anyone with flights booked with easyJet. Last week, it was reported that the budget British airline has agreed to be bought by a US investment giant for £5.7billion.

EasyJet announced it had reached an “agreement in principle” with Apollo Global. It comes after a series of approaches by another American giant, Castlelake, which could come back with a counter offer.

It is unclear what the deal, if it happens, would mean for easyJet customers and employees. However, Simon has given his expert verdict on the situation.

Explaining the deal on the Travel Expert with Simon Calder podcast, he said: “easyJet for a fair while was the biggest budget airline in Europe, then Ryanair gradually overtook.

“We are now at the stage where Ryanair is almost twice as big as easyJet but its market capitalisation, in other words what investors think it is worth, is about five or six times easyJet.”

If the deal goes through, Simon explained the best case scenario would be if not much changes.

He said: “That easyJet continues on its trajectory which is one of steady growth and of course, offering great service, incredible safety standards and delivering very good value for the traveller.”

Many passengers are worried about what the potential deal could mean for flights and holidays already booked, especially in the coming weeks as we enter peak summer travel season.

Simon’s co-host Greg Dickinson urged: “Let us stress that if you have a holiday booked with easyJet this summer or a flight with easyJet, it is going ahead as normal.

“These changes are going to take months to get the deal completed, and it will be a year until we start seeing anything different.”

Simon agreed as he said: “I think that is absolutely right, do not fret. I’ve had some people say to me, ‘Is it alright to book with easyJet?’ Well, of course it is.”

The travel expert said that if you have flights booked next year and the potential takeover means the flight won’t run, passengers are entitled to ask the airline to find them an alternative at the airline’s expense.

He added: “It would not be a problem, carry on booking easyJet and the interesting element will be whether it goes through.”

A stock market statement said: “Apollo has followed easyJet for many years and continues to regard it as one of the most attractive businesses in the global aviation sector and a highly differentiated franchise with significant long-term growth potential.”

It added: “Apollo places a high value on people and believes that identifying and retaining key staff within the easyJet Group will be of paramount importance.” It also said other investments by Apollo in airlines had led to it “growing the employee bases”.

EasyJet was founded by entrepreneur Sir Stelios Haji-Ioannou in 1995 to offer low-cost fares in Europe. The first inaugural flights took off in November 1995, flying from Luton to Glasgow and Edinburgh. Sir Stelios and his family still own 15.3% of the airline.

Aarin Chiekrie, equity analyst at Hargreaves Lansdown, said: “EasyJet shareholders are strapping in for an exciting ride as Apollo enters the race to land the orange airline company.

“Apollo’s offer is now the preferred option and the one that easyJet’s management would recommend to shareholders. But the deal’s not off the runway yet, with Apollo having until August 7 to decide whether to make a formal bid. In that time, rival bidder Castlelake could still come to the table with improved terms.”

Budget airline Ryanair has shared an ‘important’ announcement on Facebook telling people to stop wearing jeans on flights – and passengers have plenty to say about it

Ryanair has issued an ‘important’ message to passengers who choose to wear jeans on their flights, having previously threatened to introduce a ‘denim fee’ for travellers not adhering to this guidance.

Staying warm and comfortable during a flight can prove more challenging than expected, especially when you’re confined to your seat with limited movement for hours at a time. Fortunately, selecting the appropriate travel attire could dramatically improve your comfort levels while in the air.

For many, this means tracksuit bottoms or leggings, while others continue to wear less comfortable garments, such as jeans, on their journeys.

But now, Irish budget airline Ryanair has posted an announcement on its Facebook page addressing all passengers regarding their clothing choices on flights.

“Important Travel Announcement,” the company posted, accompanied by three images of a Ryanair aircraft in the sky, zoomed in to reveal various details.

The first two images showed a Ryanair plane soaring through the air, with a brilliant blue sky visible in the background. However, the third image displayed a banner trailing from the rear of the aircraft.

The message was short and sweet. It read: “Stop travelling in jeans.”

This isn’t the first occasion the airline has criticised passengers wearing jeans on their flights, as they’ve previously advised travellers to avoid the popular clothing item when flying.

While there’s no real cause for concern here, the joke simply comes from most travellers preferring to dress comfortably on flights, as jeans are well known for being rather restrictive when sitting for extended periods of time.

But this didn’t deter passengers from joining in with the banter. Scores of people quickly headed to the comments section to share their views, with many insisting they had no intention of ditching their beloved denim on flights.

“I’m always flying in jeans because they are 200g heavier than sweats and you would just love to charge me for those 200g in my suitcase,” one person said. Another went on to say: “It’s how many layers we have under our jeans that you should be worrying about.”

“Noted. I’ll fly in pyjamas… unless that’s a €12 add-on too,” a third person said.

Someone else wondered: “What, should I just travel in a t-shirt and my pants to save weight?”

Another person went on to share the safety reasoning of flying in jeans, explaining: “Better jeans than shorts… much safer in case of an emergency evacuation (same applies to closed shoes vs flip flop by the way).”

One of the two pilots onboard a commercial plane made a personal announcement over the tannoy ahead of a flight, which left people in tears and feeling overwhelmed with emotion

Passengers who had just boarded their flight were in tears after the pilot of the plane made an announcement over the tannoy before take off. Once passengers on a Southwest Airlines flight found their assigned seats and got comfortable ahead of an upcoming flight, two pilots came out of the cockpit of the plane to make an announcement to all the passengers and crew.

The pilot, Captain Svein, explained how he was “very excited” ahead of the upcoming flight as it was a “very special day” for him personally. He turned around and then explained how he had a brand new pilot on board with him who had “just finished training”.

In the video, which was posted on social media by Southwest Airlines, the pilot said: “I’m very excited today is a very special day for me personally and I would like to use this moment to introduce to you our latest addition to Southwest Airlines pilot group.

“She is right behind me, she just finished training and today is her very first day flying for Southwest Airlines.

“Just one more thing, she is my daughter.”

The video, which has been viewed over half a million times on social media, showed the entire plane started clapping and cheering after the dad made the announcement.

The dad continued: “I’m so glad you folks are coming with us today to enjoy this little party. Thank you so much for flying Southwest Airlines thank you folks thank you.”

Southwest Airlines a major U.S. low-cost carrier headquartered in Dallas that serves over 100 destinations across 10 countries.

People in the comments section of the video that appeared on Southwest Airline’s TikTok page were thrilled for the father-daughter duo on their first flight co-piloting together.

One person said: “The safest flight to be on, he has his most precious cargo at the helm with him.”

A second said: “Probably his proudest dad moment for him, no doubt about it.”

A third simply said: “You should not make us cry.”

A fourth added: “The father has passed his legacy wings to his daughter on her first flight. As a qualified aviator, she’ll make a fine captain of her own aircraft someday.”

Southwest Airlines said: “Like father, like daughter! Hanna recently joined Southwest as a First Officer, following in the footsteps of her dad, Captain Svein.

“He inspired her to start flying at the age of 15, and she was immediately hooked. She made it her mission to one day fly alongside him!.

“Just 8 years later, she accomplished that mission serving as her dad’s First Officer on her very first Southwest flight. Welcome to the Southwest Family, Hanna!”

Keeping the item with you until you’ve got off the plane and collected your luggage on the other side is best

Millions of people are expected to go abroad during the six-week holiday, as the peak travel season typically sees masses of British families take advantage of the kids being off. With so many people set to pass through UK airports over the coming weeks, it is important to stay up to date with the latest guidelines and advice to ensure a smooth journey.

Jet2 is one of the most popular budget airlines in the UK, and welcomes around 20 million passengers on board each year. Jet2‘s website is full of information for passengers to read up on and keep in mind when travelling, including steps to take and things to do to minimise disruption and delays as much as possible, especially when bringing luggage to go into the aircraft’s cargo hold.

On its ‘Top Tips Before Travel‘ page online, the airline urges passengers to bring one particular item along with them on their journey, right until they collect their checked luggage at their chosen destination. By doing so, they can reduce the risk of longer delays should the worst happen

The airline explains: “At check-in, each item of checked baggage will be given a destination tag showing your flight number. Do not get rid of your checked baggage receipts (if given) until you pick up all checked baggage at your destination airport. Never carry unidentified items on behalf of other people.”

Why is it important to keep the luggage receipt with you?

It’s important to keep your checked baggage receipt because it helps you track down lost luggage, file for compensation, and prove ownership if security or customs officials need to check your bags. Usually, these are the small adhesive tags that get stuck to your boarding pass or passport after you drop off your luggage at the check-in desk.

When you check-in a bag, the barcode and receipt information are linked to your digital flight booking file. If your suitcase doesn’t show up, the barcode and the 10-digit number on your receipt help airline agents find your specific bag using global systems like WorldTracer.

If I lose my luggage receipt, will I face delays?

If your bag is lost and you have misplaced your checked baggage receipt, the airline can still look up your digital tracking information, but the process will require more manual verification and may face delays. Locating your profile manually can be time-consuming, particularly during busy travel times or when the booking system is experiencing delays.

If your bag is lost for good (missing for over 21 days), the airline or your travel insurance company may ask for more evidence of check-in. Misplacing the receipt can complicate the process of making a formal financial compensation claim, but your digital booking records usually serve as a valid paper trail, according to Citizens Advice.

Jet2 also urges passengers to label each piece of baggage with their name, flight number, and phone number. It adds: “Please ensure your baggage is strong and fit for purpose, to protect the contents and to withstand the normal baggage handling process. Soft sided cases and handles, wheels and locks can be particularly vulnerable.”

The airline also says: “Take care when claiming your baggage at your destination, as many suitcases look the same. It is best to always check the name on the baggage tag.

“You must contact the Jet2.com team at the airport (or our handling agents) immediately if your baggage is damaged or has not arrived. Irregularities must be reported immediately as claims cannot be processed once you leave the airport. Staff will help you to complete a Property Irregularity Report Form.”

A HUGE Hollywood actor was spotted by eagle-eyed fans amongst commuters at a busy London train station.

The A-lister and Oscar nominee, was snapped on the platform and getting off the tube – but would you have noticed him ?

Commuters at a train station in Hackney were left stunned this week, when they spied a famous film star among themselves. 

The video uploaded onto TikTok showed none other than actor Stanley Tucci, 65, standing amongst the crowd. 

As the onlooker zoomed into the star the camera quickly pans down before he notices. 

The star is then snapped again as he’s shown making his way off the train and walking across the platform. 

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Stanley whilst attempting to be inconspicuous in a pair of black sunglasses is noticed by a few Londoners, who were left in shock.

The video was captioned: “(Started in Hackney, he got off in Canonbury) Saw a bald man and knew who it was straight away.”

Fans rushed to the comments, stunned to see such a famous actor at a station, one user said: “It’s always when I don’t take the train !”

“I beg ur finest pardonnnnnnn,” penned another.

A third added: “He lives in London. He’s everywhere.”

While his famous bald look might have blown his cover, it was him wearing a jacket in the brutal heatwave that had fans really talking.

Another commenter said: “Stanley is too hot for that blazer mate,” with a second adding:”It’s too hot for that jacket omg.”

Tucci is a well established American actor, director, producer and author known for his versatility and acting range. 

From The Devil Wears Prada to The Hunger Games series, he has appeared in over 70 films. 

He is widely recognised for his appearances in Spotlight, Captain America: The First Avenger and his Oscar nominated performance in The Lovely Bones.

Over the course of his career, the acting star has picked up multiple different awards.

These consist of six Emmy’s, two Golden Globe Awards and two Screen Actors Guild Awards.

He has also been nominated for an Academy Award, a BAFTA Award, and a Tony Award.

Travellers must take extra when packing their suitcases as certain items are not allowed in hold luggage, especially this device would could cause more disruption than usual

Packing for a holiday can be both exciting and nerve-wracking in equal measure. Most airlines enforce strict restrictions on weight and size, which can prove incredibly stressful for travellers.

Certain items have long been forbidden during air travel, but what about storing them in your suitcase? According to recent findings, vapes and powerbanks rank among the greatest fire hazards on aircraft. As a result, many holidaymakers remain unsure about the correct procedures when flying with these devices.

To shed some light on the matter, Markus Lindblad, Head of Legal & External Affairs for Northerner, has set out the key guidelines for storing your vape.

He warned that despite safety notices, many travellers are still mistakenly packing vape devices in their hold luggage, when airlines actually require these to be switched off and kept solely in cabin baggage.

Why lithium batteries and vapes are banned in checked luggage

This comes down to the considerable fire risk posed by lithium batteries. In the past, airlines have been forced to divert flights after a lithium battery caught fire, making it absolutely vital to thoroughly check your bags.

If you’re caught vaping on board, this can set off smoke alarms and alert cabin crew. Depending on the airline and the circumstances involved, failing to cooperate with staff or disregarding safety instructions could land you with a hefty fine.

This could also result in police getting involved once the aircraft touches down, or even a lifetime ban from travelling with that carrier. But if you spot another traveller vaping mid-flight, it’s recommended to quietly alert a member of the cabin crew.

Getting through an entire journey without nicotine can prove challenging for some, but Markus recommends smokers bring patches on board to tide them over until they reach their destination.

They can be stored in both hand luggage and hold baggage, are subtle to apply and don’t produce vapour, making them appropriate for use while airborne.

As with any product, travellers should always verify the regulations of their airline and destination country before departure, as requirements can differ.

France, for instance, has outlawed nicotine pouches. Taking a brief moment to familiarise yourself with the airline’s regulations and pack appropriately can help prevent hold-ups, seized items or fines, ensuring your trip begins smoothly.

Airline vape policies and the UK disposable vape ban

According to the UK Civil Aviation Authority, all vapes and e-cigarettes must be carried in cabin luggage and never in hold baggage.

This is compulsory to avoid lithium battery fires. Furthermore, all e-liquids must adhere to the standard 100ml liquid restriction in a transparent resealable bag.

You should also drain your refillable tanks prior to flying, as changes in cabin pressure often cause e-liquid to seep out through the airflow openings. For more comprehensive policies on precise battery quantities, it’s worth checking your specific airline’s guidelines via British Airways, easyJet, or Ryanair.

It is also worth noting that selling single-use disposable vapes is completely prohibited in the UK. While you are still permitted to travel with ones you already own, purchasing them at UK airports is not allowed.

A POPULAR airline is introducing new rules for economy passengers on long-haul flights.

From November 1, TUI Airways has confirmed that it will scrap free alcoholic drinks for all economy passengers on long-haul flights.

Currently, economy passengers are allowed up to three free alcoholic drinks across their long-haul flight with TUI.

However, the new policy reduces this to just one alcoholic drink – beer or wine – which will be served with their main meal.

If travellers then want an additional alcoholic drink, they will need to purchase it.

Passengers will still be able to get complimentary water, soft drinks and juices.

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For those travelling in Premium Economy, there will be no changes.

The rules will apply for both inbound and outbound flights.

A TUI spokesperson told Sun Travel: “From 1 November 2026, we are making some changes to the food and drink service included for customers travelling in Economy on our long-haul flights.

“Customers will continue to receive complimentary soft drinks throughout their flight and a complimentary beer or wine served with their main meal.

“Additional alcoholic beverages will be available to purchase onboard.”

Adults with pre-existing bookings affected by the change will be given a £12.50 refund per flight, each way, as a gesture of goodwill.

RYANAIR has warned that consistent technical failures could result in chaos for families heading on holiday this summer.

This comes after an issue earlier this week that caused hundreds of flights to be delayed by up to three hours.

A disruption to UK air traffic control (ATC) involving the Met Office caused earlier this week caused huge issues for airlines.

A technical fault at the Met Office meant that National Air Traffic Services (NATS) were unable to access weather data – so planes were not safely able to take off.

The issue delayed 155 Ryanair flights and impacted almost 30,000 of its passengers.

On July 7, Ryanair reported delays of up to three hours.

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easyJet also experienced disruption too with 253 of its flights delayed.

Ryanair has now accused NATS of repeatedly failing passengers and has warned of further delays if it continues.

Ryanair Chief Operations Officer, Neal McMahon said: “Nearly three years after NATS’ catastrophic 2023 system meltdown, UK passengers are once again being delayed because NATS’ systems have failed.”

“The most astonishing part is that NATS continues to charge airlines and passengers more every year while delivering a worse service.”

He added: “UK passengers deserve better. Airlines deserve better. NATS’ staff deserve better.”

As a result, Ryanair has called on NATS CEO, Martin Rolfe, to resign.

A NATS spokesperson told Sun Travel: “A Met Office technical issue overnight on 6/7 July meant that we were not receiving vital weather information into our NATS systems for a short period of time.

“Accurate weather information is vital for air traffic controllers and pilots in managing flights safely. As a result, some air traffic restrictions were put in place and removed soon after.

“We continue to work with the Met Office who are working to fully resolve the problem.”

A Met Office spokesperson added: “An issue we had which temporarily delayed delivery of some of our data is now remedied.

“We know customers rely on our data and we’re sorry for the disruption this caused.”

Travellers have reacted with anger after the change was made to services on flights

TUI has emailed passengers telling them of an ‘important change’ to holidays already booked. Travellers have reacted with anger after the change was made to services on the flight – with alcoholic drinks off the menu.

In messages posted on Facebook pages from holiday travel companies, it emerged TUI is making the change from November 1. Anyone travelling long-haul with the company has been told that complimentary drinks will no longer be service in economy class.

Instead travellers will receive one complimentary beer or wine with the main meal. All other drinks will now have to be paid for – however, passengers travelling in Premium will continue to receive complimentary alcoholic drinks as part of their experience.

Anyone already booked is being offered a small amount of money back: “If you’ve already booked and paid for a long-haul holiday departing after 1st November, TUI has announced a £12.50 per person, each-way goodwill refund for affected customers.” Many have been sent an email with the subject in caps saying ‘IMPORTANT NEWS REGARDING A CHANGE TO YOUR HOLIDAY’.

The travel operator said: “Everyone will have their own opinion, but for some travellers this could take away a little of that ‘holiday starts on the plane’ feeling.”

TUI traveller Sharon said: “It would be interesting to see if this is reflected in the price.” Another user replied: “Sadly I think we know the answer to that!”

Jamie thought it was a good thing: “Probably a good thing with the number of alcohol related incidents onboard these long-haul holiday flights. “ However, Nigel was taking his trade elsewhere: “Plenty saying book with another airline, good luck with that, particularly if you do not have easy access to London airports.” One user said: “That is a tiny amount of refund.”

Some have not had nice experiences. Charlotte said: “Last time we did long haul paid premium it wasn’t loads of drinks it was moderated and disappointing for the amount of money we spent and rudeness of staff.” A user added: “It would make me consider another airline first. But I’ve had issues with TUI when we were supposed to go to Jamaica last year so already not in my good books. If the £12.50 was ongoing, that’s actually reasonable, but to have to pay for drinks moving forward sucks a bit.”

Graeme added: “This is a total joke.” Olive said: ”TUI can ram that nonsense. The whole idea of long haul is getting smashed.”

June added: “The drinks were never ‘free’…they were complimentary. There’s a difference. The complimentary drinks were meant to be limited, but people just take the proverbial’ **** Not surprised it’s been pulled.”

TUI responded to one user: “Thank you for your comment. We’re sorry to hear of your disappointment with the changes to our long-haul service. This change helps us focus on the things that matter most, like keeping fares competitive, maintaining great value overall, and giving customers more flexibility in how they spend onboard.

“Soft drinks will remain free, customers will still get a complimentary beer or wine with their main meal, and there’ll be a wider range of alcoholic drinks available to buy, so people can choose exactly what they want during their flight. Thanks!”

Last month, it emerged that TUI Airways was ranked among the worst airlines for UK flight punctuality, with one route having an average delay of more than three-quarters of an hour.

The leisure carrier’s departures from UK airports were an average of 20 minutes and 24 seconds behind schedule in 2025, according to analysis of Civil Aviation Authority (CAA) data.

The least punctual of its routes with at least 100 flights was from Birmingham to the Greek island of Zante, which had an average delay of 46 minutes.

Rory Boland, editor of consumer magazine Which? Travel, said it was “unacceptable” that airline passengers “continue to face unreliable service” amid fare rises. He went on: “Airlines must do more to support travellers during delays, including clearly communicating their rights and eligibility for compensation.

“It’s worth putting in a claim with your airline if you think it’s responsible – and escalating the complaint if it refuses to pay.” TUI Airways is owned by TUI Group, which also operates the UK’s second-largest package holiday company.

Many of its holiday customers use the airline, which serves more than 20 UK airports.

The punctuality analysis took into account all scheduled and chartered departures from UK airports by the 34 airlines which operated more than 2,500 of these flights last year. Cancelled flights were not included.

Aage Dunhaupt, TUI Group’s director of communications, said: “We fully understand that for holidaymakers, every minute counts. Minimising delays remains a top priority, and our teams work continuously to improve operational performance across our network.”

Mr Dunhaupt said the airline makes “a conscious choice” to operate flights “wherever possible, even if they are delayed, rather than cancelling them”, as this ensures passengers reach their destination “rather than facing the risk of extended disruption”.

He added: “If we were to follow broader industry practices of cancelling flights more readily, our punctuality ranking would improve significantly.

“However, this would come at the expense of our customers.”

Heathrow Airport has issued a reminder to travellers

A major UK airport has issued a reminder to travellers ahead of what is anticipated to be an exceptionally busy summer period for international travel.

Hundreds of thousands of people transit through Heathrow Airport daily, and a message on the airport’s official X account is encouraging those with upcoming trips to “just remember”. The social media post reads: “With over 100 touchless water stations at Heathrow, you’re never too far from staying hydrated. Just remember to empty your reusable metal or double-walled water bottle before security, and top it up before you fly.”

Heathrow scrapped the 100ml rule earlier this year, meaning travellers passing through the nation’s largest airport can now keep liquids in containers up to two litres in their bags while going through security, following the completion of its deployment of new advanced CT scanners.

Electronics such as laptops can also remain in luggage, while transparent plastic bags for liquids are no longer required. The regulation change only applies to departures from Heathrow, and travellers must verify restrictions on baggage at the airports they are flying back from before boarding flights to the UK.

Back in January a DfT spokesperson said: “Heathrow is the latest UK airport to complete its rollout of next-generation security equipment for passengers, helping ensure security checks remain robust and can be completed smoothly.

“Airports are responsible for the installation and operation of security equipment. Passengers should continue to check security requirements with airports before they travel and come prepared with liquids in containers no larger than 100ml in hand baggage unless advised otherwise.”

A mum who flew her two children to Barcelona on holiday has claimed her family were made to endure the flight from hell – but people have sided with other passengers

We all hope we win the lottery when it comes to scoring a peaceful plane journey, but some of us aren’t that lucky.

Travelling by plane in the early hours of the morning is never anyone’s idea of fun, especially when you know you have several hours of travel ahead of you in a cramped seat. That’s before you’ve even considered the possibility of external factors making your flight even more miserable – such as being lumped with a middle seat, having babies on board that won’t stop crying, or sitting next to someone who insists on not using headphones while scrolling social media videos.

But one mum who recently took her two children to Barcelona on holiday has claimed that her flight from hell wasn’t caused by one inconsiderate passenger, as multiple passengers did something she could have never anticipated.

Megan Fitzpatrick shared a video on TikTok which showed her sitting on a Ryanair flight to Barcelona, where the passengers behind her, who were not on camera, could be heard blasting loud music and singing along.

In her caption, she claimed that this took place at 5:40 am, had been going on for three hours already, and was happening while her children were trying to sleep. Megan did not indicate whether the flight attendants had tried to get the passengers to stop their disruptive antics, as the 11-second clip featured only the singing.

But commenters on the post were largely on the side of the other passengers. Some pointed out that it was “Off Week” in Barcelona when Megan was travelling, which is an annual celebration of electronic music that attracts ravers and music fans from across the globe, and blamed the mum for not doing her research before flying.

One person said: “You’ve travelled to Barcelona during Off Week, what did you expect?” Another added: “Can’t believe people book family holidays to Barca when Off Week is on.”

A third wrote: “Well, maybe if you do research before your holibobs, you would’ve known that it’s Off Week in Barca.”

Others also tried to insinuate that it was “karma” for the mum and her kids, saying her frustration is how other people feel when children “scream” during flights.

Someone commented: “This is how we feel when your kids are screaming the whole flight.”

But many people responded to that commenter, claiming their words were unfair, saying one child being disregulated on a flight is “often a lot less annoying than this behaviour”.

Megan later uploaded a response video in which she said she wasn’t actually as upset about the party-goers as commenters seemed to assume. She was just tired, and while she did find the singing and the music “a bit inconsiderate”, she was mostly just shocked to learn that you’re allowed to make so much noise on a plane.

She explained: “It’s not that deep. It was a wee daft video of me saying that was where I was at with the travel. Like, a f*** my life moment. Noisy plane, five in the morning, kids tired, that’s all I was doing. I wasn’t at all saying ‘How f****** dare they be so noisy?’, that’s not what I was saying at all.

“I didn’t realise that you were allowed to blare speakers on a plane. I didn’t realise that. I’ve seen people be told to turn music off on a train, so that’s what I meant by I was surprised.”

The mum also said that she believes that if she went on a plane and started blaring metal music, people likely wouldn’t be so quick to defend her, so she does believe that no matter what genre of music it is, it is “inconsiderate” to blare it out of speakers on a plane when not everyone on the flight is going to the festival.

Can you play music through a speaker on a plane?

While it is generally considered polite to use headphones to listen to music while on any form of public transport, there is no law or rule that says you have to.

According to Muzen Audio, speakers can be used on planes except during takeoff and landing, when all electronic devices must be turned off or switched to airplane mode. The website does state you should always consider the feelings of others around you by asking for permission before you start playing your music out loud.

For Megan’s specific flight, the Ryanair terms and conditions do not state that headphones or earphones must be used to listen to music or videos, but they do state that if you behave in a way that could “anger, upset, offend, intimidate, frighten or injure any passenger or crew member”, then they can take measures to deal with the situation, including removing you from the flight.

Ryanair has been contacted for comment.

Jet2 has reminded passengers to bring their physical card on board to help keep its cashless onboard service running smoothly and efficiently

Jet2 has encouraged passengers to bring a simple everyday item on board to help minimise certain in-flight delays. The airline says having this item helps keep its onboard service running smoothly and efficiently.

In the “onboard service and conduct” section under payments, it states: “To make our service as efficient as possible, we only accept card payments.”

Urging travellers to bring a card with them, which may help any delays with orders, it adds: ” We’ve also introduced a few updates to contactless, including Apple Pay and Google Pay. So, please bring your physical card to use chip and PIN when needed.”

Can I smoke or drink alcohol on a Jet2 flight?

Passengers should also be aware that only alcohol purchased on board is permitted to be consumed during the flight. Smoking is strictly prohibited.

It warns: “In accordance with safety laws, smoking and the use of e-cigarettes is strictly prohibited on all flights. Please note that only alcoholic drinks purchased on board may be consumed during the flight. Jet2.com reserves the right to serve alcoholic drinks at our absolute discretion.”

Passengers could be kicked off Jet2 flight

Passengers are also reminded that disruptive behaviour will not be tolerated. The aircraft’s Captain has the authority to refuse boarding or take appropriate action against anyone considered disruptive, disorderly, or likely to pose a risk or cause unnecessary inconvenience to fellow passengers or crew.

It adds: “Anyone falling foul of this provision shall be liable to indemnify us in full against any liability or loss we may suffer as a result. In addition, they may be prevented from flying with us in the future.”

You can read about Jet 2’s Conduct on Board here.

The airline has shared advice for passengers to help prevent delays during security checks

British Airways has advice to help passengers ‘avoid delays’ at the airport. The airline’s website shares the latest guidance and travel updates for customers. It also answers frequently asked questions to help passengers have the smoothest possible experience on travel days.

In the baggage FAQ section, the airline has offered a tip for anyone travelling with medication in their hand luggage. British Airways said it recommends that passengers carry a copy of their prescription for any medication they are carrying.

The advice said: “We recommend you carry a copy of the prescription for your medication to avoid delays at security or customs.” Passengers are advised to carry any essential medications in their hand luggage.

British Airways explained: “If you need to take regular medication, it’s important to pack enough essential medication for your personal use on board – and for the first few days of your journey – into your smaller under-seat item of hand baggage. This is in case your hold baggage is delayed for any reason.”

British Airways adds that this medication shouldn’t be packed in any larger cabin bags. “Avoid packing medication in your larger cabin bag as you may be asked to put it into the hold on busy flights.

“Additional medication for personal use at your destination can also be packed in your checked baggage, so long as you are carrying enough for a few days in your hand baggage in case of any eventuality.”

There are allowances for passengers who need to carry medicines exceeding 100ml. Gov.uk explains: “You’re allowed to carry the following in your hand luggage: essential medicines of more than 100ml, including liquid dietary foodstuffs and inhalers or medical equipment, if it’s essential for your journey.

“You’ll need to carry proof that the medication is prescribed to you (for example, a letter from your doctor or a copy of your prescription) if it’s both: in liquid form and in a container larger than 100ml. You do not need to show proof if the medication is either: in tablet form or liquid in a container that’s 100ml or smaller.”

Gov.uk also shares advice for any passengers travelling with medicine containing a controlled drug. The guidance states: “You must carry medicine containing a controlled drug with you in your hand luggage when entering or leaving the UK.

It may be taken away from you at the border if you cannot prove it was prescribed for you.”

THERE’S been a new plea to suspend the new passport checks this summer amid fears of even more chaos this summer.

So far, some airlines have had to leave passengers behind and there are already queues of up to six hours at border control.

The situation is only predicted to get worse with summer holidays on the horizon when millions of Brits including lots of families will be heading abroad.

Passenger numbers are predicted to increase by an extra 40million across Europe in July and August.

As a result, a number of airlines and airports have submitted a letter the president of the European Commission asking to suspend EES checks.

A number of industry groups have said they’ve reached a “critical point”.

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They continued: “Passengers have already been forced to queue for extended periods outside terminal buildings and on exposed aprons because border control facilities cannot process arrivals quickly enough.

“Airlines face half-empty planes at gate closing time, while passengers are stuck in border control queues.”

The groups have asked the authority to allow airports to “completely suspend” the EES when “passenger volumes exceed the operational capacity of border control facilities”.

They’ve said that “immediate intervention” is needed before the situation “deteriorates further during the peak summer travel season”.

There has also been a call for “flexibility’ in September as well.

The Entry Exit System (EES) involves people from third-party countries such as the UK having their biometrics taken to enter the Schengen Area.

The progressive rollout began in October 2025 and has caused a number of problems.

Last month, 150 Ryanair passengers missed their flight from Toulouse to the UK due to queues at border control.

The situation was described as “pure chaos” in queues of up to 500 people.

In another case, passengers returning home from Athens were left stranded when a Ryanair flight left without them.

Up to 50 passengers who were still in the airport queuing through passport control missed their flight to London Luton.

Back in March and outside of the peak travel period, Travel Reporter Alice Penwill queued for three hours to get out of Lanzarote Airport.

Travellers can save money on the popular onboard drink if they place their order at the right time

Jet2 says passengers can save money onboard of they order their drinks early. Customers often love to make the most of the onboard refreshments when they’re jetting off on holiday.

The airline enables passengers to pre-order their in-flight meals, which typically include a hot dish, snacks, and a drink (Costa Coffee, Yorkshire Tea, hot chocolate or water). For those who enjoy a celebratory tipple, Jet2 also serves a selection of alcoholic drinks. According to the website, customers who order ahead could save money on one of the most popular alcoholic drinks.

Jet2 said: “To make your holiday extra special, you can pre-order champagne to enjoy on board. Plus, when you pre-order, you’ll save £5 on the onboard price!” Many passengers bring their own food and drink on board to save money, packing snacks such as sandwiches, salads, wraps, and pasta dishes.

However, there are some restrictions that people should be aware of. For instance, customers can’t bring hot food or drink onto planes for safety reasons, and they cannot bring their own alcohol onboard to drink during the flight. This means passengers cannot drink any duty-free alcohol onboard their flight.

Jet2’s website explains: “No, you can’t bring your own alcohol onboard to drink while on the plane. Only alcoholic drinks bought onboard can be consumed during your flight. And we reserve the right to serve alcoholic drinks at our absolute discretion.”

The airline’s current menu includes spirits, cocktails, wines, and beers, including Grey Goose Vodka, Aperol Spritz, and Heineken. There’s also a range of soft drinks, including Harrogate Spring Water and Robinsons Fruit Shoot.

Remember to drink responsibly (18+) and be Drinkaware. For advice and support on alcohol, visit the Drinkaware website here. Drinkaware warns that the risk of developing a range of health problems, including cancers of the mouth, throat and breast, increases the more you drink regularly.

To keep health risks from alcohol low, you should drink no more than 14 units a week, ensure you have several drink-free days, and avoid binge drinking. The NHS website offers information about alcohol support.

Passengers should be aware that being drunk on a plane is a criminal offence.

Gov.uk explains: “It is an offence under the Air Navigation Order to be drunk on an aircraft and airlines have the authority to prevent passengers they believe are intoxicated from boarding aircraft.”

Holidaymakers have been warned not to pack the items in their bags

As countless Brits start to head off on their summer holidays soon, London Luton Airport issued a warning on social media for when travellers make their way back into Great Britain as some might be unknowingly bringing souvenirs and holiday gifts that are actually ‘illegal’ to have in their luggage.

The alert specifically warned against bringing four types of meat and meat-related products. These are restricted for travellers because of the risk that the products could hold contagious animal diseases like Foot and Mouth Disease which can survive in the meat and bones of deceased animals for long periods of time.

According to the official Government rules, travellers coming back from the EU cannot bring:

• cheese, milk and dairy products like butter and yoghurt
• pork
• beef
• lamb
• mutton
• goat
• venison
• other products made from these meats, for example sausages

When travelling back from the EU, you can bring some fish, poultry or other animal products like eggs or honey if it is for personal use. Powdered milk and special foods required for medical reasons may be allowed but under certain conditions, like being in unopened and branded packaging.

Travellers that break these rules and bring back banned food products can declare it to Border Force officers at customs who will take the items away to be destroyed.

If you don’t declare the banned food products, you could be fined up to £5,000 in England or even potentially be prosecuted according to Government guidance.

Border Force officers are also allowed to take away your products if they believe:

• You’ve brought it into the country illegally
• You have too much of a restricted product
• It’s been cross-contaminated

The guidance adds: “If you’re not sure about any of the products you’re bringing in, speak to a Border Force officer in the ‘red channel’ at customs or on the red point phone.”

If you’re travelling to Great Britain from a country outside of the EU, Switzerland, Norway, Iceland, Liechtenstein, the Faroe Islands and Greenland, or if you are landing in Northern Ireland, different rules apply.

However, you can bring any of the following items into Great Britain without restrictions:

• bread, but not sandwiches filled with meat or dairy products
• cakes without fresh cream
• biscuits
• chocolate and confectionery, but not those made with a lot of unprocessed dairy ingredients
• pasta and noodles, but not if mixed or filled with meat or meat products
• packaged soup, stocks and flavourings
• processed and packaged plant products, such as packaged salads and frozen plant material
• food supplements containing small amounts of an animal product, such as fish oil capsules

A full list of other restricted and banned items stemming from different countries can be found on the Gov.uk website.

A Wizz Air flight attendant explained why cabin crew greet passengers and revealed that they use ‘secret codes’ when everyone is boarding

A cabin crew instructor has revealed that flight attendants often use a ‘secret code’ when greeting passengers. As most travellers know, it’s common to be greeted by cabin crew when boarding a flight. Whether you’re excited for your holiday or a nervous flyer, it’s reassuring to be met by a friendly face and know there’s help available as you find your seat and get ready for takeoff.

While crew members enjoy welcoming passengers on board as part of their service, there’s another important reason passengers are greeted at the door, and it might surprise some. Gabriel Randone, a Wizz Air Cabin Crew Instructor, told the Mirror that flight attendants are trained to greet passengers as part of their safety measures.

He explained that cabin crew complete a “mental scan of passengers” to ensure that everybody is fit to fly. What’s more, he says cabin crew are taught a secret acronym that they check during the process.

While Gabriel couldn’t reveal all of the details, as the acronym is not shared with passengers, he did explain what cabin crew would be looking for. For instance, cabin crew will check whether anyone appears aggressive or intoxicated. They’ll also keep an eye out for any medical conditions that could prevent someone from flying. “The goal is safety,” Gabriel said.

Any passengers seated near the emergency exit rows will also spot cabin crew hanging around in the area for similar reasons, Gabriel said. The instructor explained that the crew are trained to assess passengers, as some “categories of passengers” can’t be seated next to the emergency exit.

While many passengers might try to book the emergency exit rows, as they are classified as extra-legroom seats, Wizz Air’s website makes it clear that they are not suitable for all passengers.

The airline’s website states: “For safety purposes, regulations prohibit passengers under 16 years old, overweight passengers, individuals with special needs, expectant mothers, and those travelling with infants (under two years old) from occupying Extra Legroom or Front Row seats.”

Passengers seated in these rows must be able to open the exits in case of an emergency, and they receive a briefing that makes this clear. This protocol is so important that if nobody books the seat, the cabin crew will find a volunteer to move there.

“Sometimes, because the flights might not be fully booked, there would be no one close to the emergency exits”, Gabriel explained. “So what we need to do is to select someone who we call an ABP, an able-bodied person, and select them and to move them close to the emergency exits so that they can help out in case of an emergency”.

In the event of an emergency, the passenger would need to detach the safety cover from the door and pull a lever to open it. As Gabriel explained, every second counts in an emergency. “In an emergency, our priority is to get you out as quickly as possible,” he said. “We only have 90 seconds to evacuate a full cabin with 239 passengers.”

You can find out more about Wizz Air’s routes on wizzair.com.

DUBAI is currently building what will be the biggest, and possibly the most efficient, airport in the world.

Not only will it see millions of passengers through its doors – it also plans on eliminating queues altogether and will even have robot staff.

When Al Maktoum International Airport has been fully expanded and refurbished, it will be the biggest in the world – and it will have all the modcons too.

The airport which will cost £23.5billion and will serve 260million passengers every year is being designed to make travel as smooth as possible.

One of the ways it’s doing this is by creating a way that passengers won’t have to queue, which almost seems like a given in other airports.

At Al Maktoum International Airport, bags could be dropped off before travellers even reach the terminal.

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Passengers will then be able to move through the airport without the usual repeated stops for the likes of security and customs.

Dubai Airports CEO Paul Griffiths called this a “no red lights” concept while talking to Khaleej Times.

The airport is set to be huge, but travellers won’t have to worry about walking from one side to the other.

Instead, they will be able to use the ‘integrated underground Automated People Mover system’, which includes a multi-track train.

It will have 14 stations and will transport passengers from terminals to concourses.

It’s designed to help travellers get to their flights in the shortest and quickest route possible.

When it comes to collecting baggage, the new system will be able to process tens of thousands of bags in just one hour.

And better yet, bags are expected to be available within minutes – so there won’t be any standing about waiting for suitcases after a flight.

The airport is also going to be technologically advanced with automated travel systems, AI security check and robot staff.

The robots will be used for various tasks, including baggage handling and potentially customer service roles too.

The terminal isn’t completely new, as Al Maktoum International Airport is an expansion of Dubai World Central.

The nearby Dubai International Airport which is currently the main base in Dubai will close once the new runways are operational which is scheduled for 2032.

Al Maktoum International Airport is 23 miles south of Dubai and once fully up and running will be the largest in the world.

Currently, that title belongs to King Salman International Airport which is currently being constructed in Saudi Arabia.

In comparison Al Maktoum International Airport will be a whopping 70 square kilometres rather than 56.

It will have two passenger terminals, seven concourses and more than 430 aircraft stands.

Jet2 has rolled out a ’72-hour’ update so passengers can check live flight times and its status before even getting to the airport, to help make travel over summer even easier

Just ahead of the summer holidays, Jet2 has rolled out a new ’72-hour’ update for passengers.

Travellers flying with Jet2 will now be able to check live flight times, monitor their flight status and receive any updates 72 hours prior to departure. The new functionality was introduced this week and is designed to provide customers with accurate, up-to-date information about their flight to help ensure their journey runs as smoothly as possible.

The new handy features come courtesy of an upgrade to the airline’s app, which will also enable passengers to find out how and when they can meet their Jet2 in-resort Customer Helper. Times, locations and the Customer Helper’s name will be made available to holidaymakers via the app, making it even easier to access assistance and information about their holiday.

The update comes at the ideal moment ahead of the summer holidays, one of the busiest periods for travel. It’s expected to make travel more straightforward for passengers as they’ll have instant access to crucial flight information at the touch of a button, reports Chronicle Live.

David Hills, Chief Customer Officer at Jet2, said: “We are always looking at how we can continually improve the experience for our customers and digital innovation is a critical part of that. We are very pleased to be launching this new app functionality, which makes travelling with Jet2 even easier and more convenient. By putting more real-time information in our customers’ hands, we are improving our industry-leading customer experience even further.”

“This is part of our continued investment in delivering the very best customer service there is, and it is another example of how we are continuing to evolve our app and digital offering in response to what customers want from us.”

Last year, Jet2 introduced its ‘Live Transfer Status’ app feature, enabling passengers to track their coach transfer to the departure airport from their holiday destination in real time. This covers coach services when returning from the Balearics, Canaries, Mainland Spain, Morocco, Turkey, and Bulgaria, and is set to expand to Greece, Cyprus, Malta, Faro, and Madeira this summer.

Elsewhere, Jet2 has urged passengers to take action “at least 12 hours” before their flight.

With a packed summer season on the horizon and thousands of holidaymakers expected to board their flights, Jet2 has published guidance on arrivals and departures on its website. The airline advised customers: “Please check this section of the website at least 12 hours before your flight for the latest flight information.”

It continued: “Further information can be found by using the [above] search panel by entering your flight number or route. We recommend arriving at the airport at least 2 hours before your scheduled departure time.

“Please remember – check in desks close 40 minutes before this. In the event of flight disruption our dedicated Operations teams are working hard behind the scenes at our UK-based HQ to get you on your way as soon as possible.”

Do you have a travel story to share? Email webtravel@reachplc.com

The travel specialist has issued a plea for anyone travelling by train over the coming days

Travel expert Simon Calder has issued a new alert for anyone travelling by rail this week, sharing his latest advice for millions of people across the country as a heatwave hits. His warning comes as train passengers face significant disruptions, with operators across Britain reducing services due to the hot weather this week.

According to the Met Office, temperatures could reach 40C in parts of the UK, with the weather agency issuing a red extreme heat warning. Britain is facing what could be its hottest June since 1976.

Appearing on today’s (June 23) episode of Good Morning Britain, the travel journalist and broadcaster offered a word of warning to viewers. He urged people to change their travel plans this week and, if possible, swap to another date due to the severe heat over the next couple of days.

He said: “My advice to anyone booked to travel by rail over the next few days is, please, if you can, move your journey to the end of the week, then do so. It will be much more comfortable and have a higher degree of actually working as it is supposed to. Otherwise, I’m afraid, just be prepared for delays and disruption.”

The rail industry is preparing for problems that can arise from extreme heat, such as sagging overhead power lines, warped tracks, and fires along the tracks. Travellers are encouraged to leave earlier in the day if they can and to bring a water bottle. Online journey planners may not display accurate schedules until the day of travel due to last-minute cancellations.

What are my rights if my train is delayed or cancelled due to hot weather?

According to Citizens Advice, if your train is cancelled, you can receive a full refund if you can’t catch the next train or choose not to travel. If you’re delayed and reach your destination over 30 minutes late, you can typically get some money back.

Some train companies may even offer compensation if your train is late by more than 15 minutes. Make sure to keep your train tickets to request a refund. It’s best to file your claim within 28 days, although some train companies may allow a longer period.

For those who travelled with Transport for London (TfL), like on the London Underground, you can check its website to see how much you could receive and the process for claiming.

What have UK railway lines said about the hot weather affecting services?

Avanti West Coast said it plans to run fewer services than usual between Tuesday and Thursday, and “there’s a risk of further disruption”. The company eased ticket restrictions, enabling passengers to use an earlier service than the one they booked at no extra cost. Those with tickets booked for departures between Tuesday and Thursday are eligible for a full refund if they no longer want to travel.

Chiltern Railways has axed more than half its services over those three days “to ensure the safe operation of the railway”. This affects London Marylebone services to and from Birmingham, Oxford and Aylesbury via Amersham.

The operator said: “We strongly advise you to avoid travelling if possible. Trains are running at greatly reduced levels to ensure everyone’s safety, which means you may experience significant delays and very busy conditions.”

Great Western Railway requested that people use its services only for “essential travel” on Wednesday and Thursday, coinciding with a severe red warning from the Met Office. The company explained that extended high temperatures can impact the equipment on its older regional train fleet, including engines and cooling systems.

It is operating fewer trains than usual between London Paddington and Reading until Friday. This is due to Network Rail not moving certain points—metal pieces that allow trains to switch tracks—on that route to reduce the risk of failures, which are more probable in high heat.

LNER said passengers travelling on Tuesday can board an earlier service, adding “we strongly advise that you do not travel across the LNER route” on Wednesday or Thursday. There is disruption across the Transport for Wales network, including between Pontypridd and Cardiff Bay, and between Coryton and Penarth.

South Western Railway issued an alert stating it will run fewer services than normal between Tuesday and Thursday. Its services in Hampton, south-west London were also affected by flooding on Tuesday morning after heavy rain overnight.

Flooding also caused severe delays on the Elizabeth line between Heathrow airport and London Paddington. Several London Underground lines were suffering from major disruption on Tuesday morning. This included the entire Circle line being suspended because of a signalling failure.

New study showed UK passengers ‘unaware’ of problem as concerns raised at people deserting hotspots

Spanish media are reporting six-hour queues could hit this summer at airports. The Majorca Daily Bulletin said the International Air Transport Association (IATA) has said the European Union’s new digital border system is going to come under major strain.

The Entry/Exit System (EES) has been fully operational across the Schengen Area since April 10. Two months in, it is producing long lines, missed flights, and growing alarm across the travel industry. Airports Council International Europe said that waits of up to three and a half hours have already been recorded during peak periods. The six-hour figure is IATA’s projection for the busiest summer months.

Budget airlines from the UK Ryanair, easyJet, and Jet2 have all warned of missed departures, disrupted schedules, and rising operational costs. Ryanair passengers who need to use its airport check-in or bag-drop services will be required to finish the process 20 minutes earlier.

The airline announced it will close the services an hour before the scheduled departure of a flight – compared with 40 minutes currently – to give passengers more time to get through security and passport checks. This will reduce the “very small number of passengers” who miss their flight while stuck in queues, the carrier added.

Ryanair’s website says passengers who fail to check in on time “may be denied boarding without refund”. The new policy will be in place from November 10. Passengers will still able to check in online until two hours before departure.

Jet2 check-in desks open exactly 3 hours before scheduled departure and will not open any earlier, even with the new EES (EU Entry/Exit System) checks. It is advised not to arrive at the airport earlier than this, as early arrivals may be asked to wait to prevent congestion

The airline said: “There may be longer wait times than usual when you arrive in destination and before your flight back to the UK. We’re really sorry for any inconvenience this may cause but unfortunately this is outside of our control.”

The UK boss of budget airline Wizz Air has warned British holidaymakers to arrive at European airports three hours before their flight home departs due to lengthy queues caused by new border checks.

Wizz Air’s UK managing director Yvonne Moynihan said: “When you land in the destination airport, there might be queues, so you should bring a portable charger or water,” she said.

Because EES information has to be verified when people leave, she also highlighted the risk of queues before flights back to the UK. “Because there is another passport check…that’s where we see that people have, again, experienced longer waiting times than anticipated,” she said.

She said usual advice is to get to the airport two hours ahead of your flight – “but in these circumstances, we are advising three hours”.

easyJet said: “Airports across Europe may experience longer waiting times at passport control due to the new European Entry/Exit System (EES). This could mean you need to have your biometrics taken at border checks, including the scanning of facial images and fingerprints.”

Research from the World Travel & Tourism Council (WTTC) warned up to 41 million visitor arrivals and $45.4 billion in spending could be lost if delays of three hours or more become routine. The findings come from a May 2026 survey of 2,512 travelers in the UK, US, Canada, and Australia. About one-third said regular three-to-four-hour waits would make them much less likely to visit the Schengen Area, or stop them from visiting altogether. British travellers are the most sensitive, with 39% saying that they would be much less likely to travel. The figure is 33% for Americans and Canadians and 27% for Australians.

Awareness is another problem. More than half of those surveyed (55%) had heard little or nothing about EES, and 49% do not know what the border will require of them. In one incident, more than 100 passengers reportedly missed a flight from Milan to Manchester after getting stuck in passport queues. Ryanair, easyJet, and Jet2 have all warned of missed departures, disrupted schedules, and rising operational costs.