passengers

Major UK airport launches free bus travel for all passengers this summer

A SUMMER of free bus travel for under 16s has started in the UK and one major airport is now offering free trips too.

To encourage passengers to leave their cars behind, bus travel will be completely free to and from the terminal for all holidaymakers throughout August.

Passengers travelling to and from Luton Airport this summer can do so for free Credit: Alamy Stock Photo
The buses will take passengers to the terminal Credit: Alamy

London Luton Airport in Bedfordshire will operate buses throughout the day dropping passengers right outside without having to pay a fare.

This falls under the ‘Fly and Ride’ scheme where passengers can travel free on a range of Arriva and Stagecoach services.

All travellers have to do is show a valid printed or digital boarding pass for a flight departing from London Luton Airport during August.

The offer is valid on Arriva routes 101, X1, X2, X3, X4, A and Z.

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It’s also valid on Stagecoach’s MK1, which covers the nearby towns of Stevenage, Milton Keynes, Aylesbury, Bedford and Dunstable.

The free journey will count from any stop between August 1-31.

Return journeys must be completed by August 31 to qualify.

The offer does not include National Express and Greenline services.

August is the busiest month for most airports and last year 1.8million holidaymakers travelled through Luton Airport.

This was a five per cent increase from the year before, according to the CAA.

London Luton Airport saw over one million passengers last August Credit: Alamy

Alberto Martin, CEO of London Luton Airport, said: “This is a fantastic initiative and a great example of how we continually look to extend our simple and friendly passenger experience far beyond the terminal doors.

“As we prepare for our busiest summer on record, we’re delighted to offer passengers the opportunity to leave the car at home, take advantage of excellent local bus services and travel to the airport for free.”

This comes after part of the new government scheme where under 16s can get on bus for no cost as part of the government’s Great British Summer Saving scheme.

Child fares typically cost between £1 and £2 so families will be able to save on the cost of travel.

The scheme is running from now until August 31.



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6.5 million cruise passengers visit Mexico in first half of 2026

he Norwegian Bliss ship arrives at the port of Acapulco, Mexico, in 2024. Some 6.5 million cruise passengers visited Mexico during the first half of 2026, File Photo by David Guzman/EPA

July 31 (UPI) — Some 6.5 million cruise passengers visited Mexico during the first half of 2026, a 17.1% increase from the same period a year earlier, government figures show.

Pacific destinations, in general, showed increases in visits, while the Mexican Caribbean maintained its position as the country’s main hub for maritime tourism, the Tourism Secretariat said.

Between January and June, 1,839 cruise ships called at Mexican ports, a 12.2% increase compared with the first half of 2025, according to the Secretariat of the Navy.

The Pacific Coast recorded the strongest growth. Puerto Chiapas, in the southern state of Chiapas, led during the first half by nearly doubling its number of passengers compared with the previous year.

According to the Mexican government, the port is the main maritime gateway to southern Mexico and the Soconusco region, where excursions depart for coffee plantations, the Izapa archaeological site and the mangroves along the Chiapas coast.

Mazatlán, one of the Mexican Pacific’s main cruise ports, also stood out, recording an increase of more than 60% in passenger traffic. The destination is known for connecting routes along the so-called Pacific nautical ladder and for its beaches, oceanfront promenade and historic downtown.

Cabo San Lucas, situated at the southern tip of the Baja California Peninsula, also reported passenger growth of more than 60%. The port is one of the main stops on Mexican Pacific cruise itineraries and is known for natural attractions, such as El Arco, and for marine wildlife watching excursions, according to tour operator Civitatis.

Tourism Secretary Josefina Rodríguez Zamora said the results reflect the confidence that the world’s leading cruise lines have in Mexico and highlighted that each cruise ship creates economic opportunities for communities that depend on tourism activity at the country’s ports.

Although the Pacific was the fastest-growing region, the Mexican Caribbean continued to account for most of the activity.

The ports of Cozumel and Mahahual, in the state of Quintana Roo, jointly welcomed more than 4.2 million cruise passengers between January and July, equivalent to nearly 64% of the national total, according to data from the Quintana Roo Comprehensive Port Administration, or Apiqroo, published by Reportur.

Cozumel, considered Mexico’s leading cruise port, received 795 cruise ship calls through July 19, an 8% increase from the same period in 2025. Mahahual, meanwhile, saw more than 1.29 million passengers during the first half of the year, consolidating its position as the state’s second-largest cruise destination.

Apiqroo Director Vagner Elbiorn Vega attributed part of the growth to a season with favorable weather conditions, allowing cruise ships to maintain their itineraries without the storm-related diversions required last year, Reportur reported.

If the trend continues, Apiqroo expects Cozumel to end 2026 with about 1,377 cruise ship calls, which would make it one of the port’s busiest years on record.

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Jet2 ‘could be rejected’ travel alert for passengers with common health conditions

Jet2 has issued an important travel insurance alert for passengers that affects anyone with these common health conditions

Jet2 has issued a travel alert to passengers about an important declaration they must make, or they could face ‘rejection’. It comes as millions of flight seats are set to depart from UK airports during the six-week summer break as Brits make the most of the school holidays.

As exciting as it can be to go on holiday, plans could easily be ruined if certain documents aren’t filled out correctly – including travel insurance. Sorting travel insurance as soon as you book a holiday is crucial, as it is not just for medical emergencies abroad, but for protecting your upfront investment from day one.

It’s important to declare all health conditions when you’re buying travel insurance. This is because standard policies usually don’t cover pre-existing medical conditions, and if you don’t mention them, you could lose your coverage entirely.

Jet2 reiterated this point in a social media alert posted on X this week. The popular UK airline told passengers: “Going away this summer? Declare your medical conditions when you buy travel insurance – it could save you thousands. If your details aren’t up to date, your claim could be rejected.”

Medical conditions can include, but are not limited to:

  • Heart conditions/stroke
  • Diabetes
  • High blood pressure
  • Respiratory conditions (such as asthma)
  • Mental health conditions
  • Any form of cancer

For passengers with common health conditions, such as diabetes and high blood pressure, declaring them is vital as these conditions are major risk factors for heart and metabolic issues. Insurers typically see them as directly related to serious and expensive medical emergencies.

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Even if your health is stable and controlled with medication, these conditions are still seen as serious warning signs for possible health problems. If you don’t disclose them, your emergency medical coverage could be completely void, and you would be responsible for hospital costs that could easily amount to tens of thousands of pounds.

A statement on the Gov.uk Travel Aware page explains: “You must declare all pre-existing medical conditions when buying travel insurance. If you already have cover, you should check that your list of medical conditions is updated before each trip abroad.

“Failure to do this could mean your claim is rejected if you have a medical emergency while travelling. You must be honest about any medical conditions you have, to avoid risking a big bill. Check your policy to see what you need to declare.”

It added: “A British national was hospitalised and admitted to intensive care following a stroke while abroad. The insurance provider refused to cover the medical costs after it emerged the individual had not declared a previous stroke. As a result, the family was left to meet significant medical expenses.”

What is a pre-existing medical condition?

According to Jet2, any of the following medical conditions from which you have suffered or received medical advice, treatment (including surgery, tests, investigations by your doctor/consultant /specialist) or prescribed drugs or medication in the last five years include:

  1. Any cancer condition (including leukaemia, non-Hodgkin’s lymphoma and any type of skin cancer)
  2. Any heart-related or blood circulatory condition (including high blood pressure and high cholesterol)
  3. Any diabetic condition
  4. Any neurological condition (including stroke, brain haemorrhage, multiple sclerosis, epilepsy, and dementia)
  5. Any breathing condition (including asthma, bronchitis and chronic obstructive pulmonary disease)
  6. Any renal, kidney or liver condition
  7. Any psychiatric or psychological condition (including anxiety, stress and depression)
  8. Any chronic condition that can be controlled but not cured (including back pain, Crohn’s, diverticular and coeliac disease and ulcerative colitis)

And/or any other medical condition for which you have been prescribed medication or which you have received or are waiting to receive treatment (including surgery, tests, or investigations) within the last 12 months.

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UK airport reminder for passengers travelling with common bathroom item

Passengers carrying the item in their hand luggage need to be aware of restrictions

Passengers flying from a busy UK airport are being reminded to pack their bags carefully. While most flyers know there are rules around carrying liquid items in hand luggage, there’s sometimes confusion over which beauty items and toiletries count as liquids.

Heathrow Airport has a reminder for passengers online. The airport has answered various security and baggage FAQs for customers on its website. Explaining the restrictions, the airline told its customers: “Liquids, aerosols and gels can now be packed in your cabin bag and are permitted in containers up to two litres. These do not need to be removed from your cabin baggage.”

As Heathrow Airport points out, common shower items such as shaving foam and gels count as liquids. Other items commonly packed in toiletry bags, including toothpaste, roll-on deodorant, and creams, are also classed as liquids, according to the advice.

The airport explained: “We often get asked about hair gels, creams and even yoghurt”. Here is a quick checklist of what is considered a liquid and what is not:

Not considered a liquid:

  • Solid lipstick
  • Stick deodorant

All these items are considered liquids:

  • Drinks, soup and yoghurt
  • Pastes and puréed food
  • Formula milk (special rules apply for breast milk)
  • Shaving foam
  • Toothpaste
  • Roll-on deodorant
  • Atomisers, sprays
  • Creams
  • Gels

In the FAQs, the airport added: “Duty free liquids, aerosols and gels purchased after security can be carried as hand baggage. However, these must be sealed at the time of purchase with the receipt inside a security tamper-evident bag.”

More advice is available on Gov.uk. The advice says liquids include: “All drinks, including water. Liquid or semi-liquid foods, for example soup, jam, honey and syrups. Cosmetics and toiletries, including creams, lotions, oils, perfumes, mascara and lip gloss.

“Sprays, including shaving foam, hairspray and spray deodorants. Pastes, including toothpaste. Gels, including hair and shower gel. Contact lens solution. Any other solutions and items of similar consistency.”

However, passengers can carry refillable drink containers if they are empty. These can then be refilled in the departure lounge after security, and most airports have water fountains. For example, Heathrow Airport says there are over 100 water fountains across its four terminals.

Passengers carrying liquids are advised to check travel advice with the airports they are travelling through before departure. This should include the airport they are flying from, any other airports they plan to travel through, and the airport they are flying home to.

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UK airport issues travel warning from TOMORROW with passengers told to allow ‘extra time’ to avoid missing flights

AN airport in the UK has issued a warning for anyone travelling there this week, due to a major road closure.

Bournemouth Airport has said passengers will need to allow extra time there due to this, with fears of disruption.

Bournemouth Airport has warned passengers to arrive early following a road closure Credit: Alamy
It’s anticipating delays around the road closure between July 29-31 Credit: Alamy

From tomorrow until July 31, Matchams Lane just beyond the Dorset airport will be closed for ‘essential maintenance’.

Passengers arriving that way by car can expect disruption from its junction with Avon Causeway and Bostwick Lane.

The road will be closed to all vehicles from 7am to 6pm on all three days.

For drivers there will be no parking and no waiting at any time on the road.

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There will be a diversion in place, but as a result, Bournemouth Airport has told passengers to allow ‘extra time’ when travelling.

BCP Council added: “These arrangements may be amended/extended should works overrun or weather conditions delay operations; restrictions may be in effect under this Notice for up to five days, and extended by a further Notice or Order.

“The Council regrets any inconvenience to the public caused by this temporary prohibition.”

This comes just one month after Bournemouth Airport hiked its costs at short-stay pick-up and drop-off charges, with some fares doubling.

Motorists who use the pick-up and drop-off zone of the car park now have to pay £8 for up to 30 minutes of parking which is an increase of £2 from last year.

Stays between 30 and 60 minutes have doubled in price, now costing £15 to park, compared to £7.50 previously, with one to four-hour parking priced at £20.

The news comes after Bournemouth Airport increased its vehicle fares Credit: Alamy
Collage of travel items including a plane, sunscreen, passport, suitcase, and plane tickets, advertising The Sun's travel Instagram account.



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easyJet advice for passengers who want to travel on ‘cheapest day of the week’

The airline shares tips for budget travellers looking to get the cheapest deal on their flights

easyJet passengers looking for cheap flights might want to avoid travelling on Fridays. The popular airline, known for its budget-friendly prices, has advice for travellers looking for low-cost tickets.

The airline shares the latest travel advice for passengers on its website, which also features FAQs for customers who want to get the ‘best value’ from their holiday. On the FAQ webpage, easyJet answered a common question often raised by passengers: ‘Which are the cheapest days of the week to fly?’

According to aviation experts, the answer often varies depending on your dream destination, but midweek flights are typically the cheapest. easyJet said: “The cheapest day of the week to fly can vary depending on the destination, flights available, and time of year.

“However, we’d recommend being flexible with your dates and considering flying outside of peak weekend flight times. By booking to fly on Wednesday or Thursday rather than Friday, you can find bargain flights (and get more time at your destination!)”

Passengers can also save by choosing a cheaper month for their destination, as prices can vary depending on the time of the year. easyJet added: “The cheapest month to fly often depends on the destination and the type of trip you’re planning. For traditional warm-weather destinations in Spain or Italy, you can often find the cheapest plane tickets in the winter months of January and February.

“If you’re booking a trip to the mountains or traditional winter destinations like Finland, you’ll often find cheaper flights in November or March. You can use our low fare finder to search for the cheapest flight dates for the destination you have in mind.”

Ultimately, it’s all about being as flexible as you can. If you have to travel on a pricier day, such as a Friday, you might still be able to find a better deal by being flexible with your flight time.

The airline added: “If you can, try to keep an open mind when searching for flights. By booking to fly Friday morning instead of Friday night, or by returning earlier on Sunday than you’d initially planned, you can often snag a much better flight deal.”

easyJet said that waiting until the last minute might not always be the best tactic for cheap flights. However, passengers might strike it lucky using the airline’s ‘Low Fare Finder’ tool.

easyJet explained: “Booking too close to the travel time can result in higher prices, especially during peak seasons, so we’d typically recommend booking your flights well in advance. However, if you’re looking to travel soon, you can use the Low Fare Finder to discover flight prices for your upcoming travel.”

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Five major airlines scrap free seat reservations for passengers on long-haul flights

Economy class seating inside a Lufthansa Airbus A380-800 airplane, with rows of empty blue and gray seats, each with a small yellow Lufthansa logo on the headrest, extending back into the cabin.

A NUMBER of airlines have changed their seat allocation rules – and it means you’ll have to shell out more cash.

The Lufthansa Group, which owns Lufthansa, Swiss, Austrian Airlines, Brussels Airlines and Discover Airlines, has announced a change to the way seats are handed out.

Economy class seating inside a Lufthansa Airbus A380-800 airplane, with rows of empty blue and gray seats, each with a small yellow Lufthansa logo on the headrest, extending back into the cabin.
Lufthansa Group which owns Lufthansa, Swiss, Austrian Airlines, Brussels Airlines and Discover Airlines, has changed how seats are allocated Credit: EPA

Passengers will still be allocated a seat at check-in, but if they want to change it, they will now need to pay.

The change applies to the airlines’ long-haul flights across Economy and Premium economy.

Before this change, travellers who hadn’t booked a seat in advance would be given a standard seat at check-in, which they could then change free of charge if they wanted to.

The rules are already in place on some short and medium-haul flights, but now extend to lots of long-haul Economy and Premium Economy tickets.

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Prices to swap your seat will depend on a number of different factors including your flight route and departure point.

As an example, according to Travel Mole, swapping your standard Economy seat on many intercontinental routes with Austrian, Brussels Airlines and Lufthansa could set you back between €25 (£21.36) and €45 (£38.46).

Lufthansa Group has said that it will try to keep families together though, where possible.

The airline group has said the change has been introduced to make fares “more transparent”, so travellers only pay for the services they want.

Economy class seating inside a Lufthansa Airbus A380-800 airplane, with rows of empty blue and gray seats, each with a small yellow Lufthansa logo on the headrest, extending back into the cabin.
If passengers are not happy with their allocated seat, they will now have to pay to change it Credit: Alamy

The new rules came into effect on July 1 and the seat allocation process and any wanted changes take place at check-in.

A number of people have taken to Reddit to share their outrage for the new rule.

One person commented: “Why are they so busy trying to compete with Ryanair.”

Another added: “Next they will charge us if we think about our seat.”



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Jet2, Ryanair and TUI passengers warned ‘never to pack’ 5 items into checked luggage

There are some items that are best kept in your hand luggage for safe keeping, so make sure these items don’t end up in your big suitcase when you go away for your summer holidays this year

No matter how many times you go on holiday, packing is always an awkward task, as you need to balance the lack of space with the essentials.

And if you have checked luggage in addition to a cabin bag, you may be tempted to throw most of the things you own into your hold baggage. This means you have less stuff to carry around the airport and onto the plane with you.

But there are some things you should never put in checked luggage, and it’s not just the obvious stuff like weapons and flammable items. Here are five items to never send to the hold.

1. Prescription medication

Overall, less than 1% of hold luggage goes missing, and usually it’s simply misdirected, so it will eventually make its way to you. But while you try to retrieve your bag, it’s a good idea to have supplies of essential items.

Prescription medication is better taken as hand luggage, as it’s much less likely to go missing. If there’s a delay with your hold bag getting back to you, you won’t need to worry about missing vital doses of your meds.

If you do lose your medication when travelling, visit a local pharmacy for advice, as they may be able to arrange an emergency supply.

2. Batteries and electronics

Because of the risk of items such as power banks catching fire, items with lithium batteries, such as power banks and vapes, can’t be placed in hold luggage and must be taken onboard with you.

Some airlines have limits on how many Personal Electronic Devices (PEDs) can be taken onboard, with Jet2 and Ryanair restricting the number to 15 per passenger. Ryanair also has a limit of 20 lithium batteries or power banks, each up to 100Wh, in hand baggage.

3. Valuable items

If you have jewellery, cash or other expensive items, you may be nervous about carrying them around in your backpack at the airport. However, it’s not a good idea to leave valuables in your checked-in bags.

There’s a risk of damage to items in transit, and while it’s rare, theft from bags does happen by airport staff. While travel insurance does cover lost baggage, it usually has a limit and policies have an excess to pay, meaning you may not be able to claim enough to cover valuable items.

4. Swimwear

When you’re on the way to a sunny beach holiday, you may want to pack swimwear in your hand luggage rather than your big suitcase. This means that if there is a delay in getting your bag to you, you can at least spend some time on the beach or by the pool while you wait for your bag to arrive.

It also means that if you can’t check into your room straight away when you arrive, you can just change into your swimwear and enjoy some sunshine while you wait for your room to be ready.

5. Phone charger and adapter

Once you arrive at your destination, your phone battery is going to be as low as your energy levels, and you won’t want to be scrambling through your suitcase to find your charger.

Ensure you’ve got your phone charger and adapter for the country you’re visiting in your hand luggage so you can get plugged in as soon as you arrive.

Have a story you want to share? Email us at webtravel@reachplc.com

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How early you should arrive for your flight this summer after Ryanair boss warns planes WON’T wait for passengers

RYANAIR boss has warned Brits not to be late for their flight as planes will takeoff without them.

The news comes after reports of hour-long delays at border control as a result of the introduction of the EU’s new Entry/Exit system (EES).

Ryanair’s CEO has warned planes will take off without passengers if they are late Credit: EPA
EES has resulted in lengthy queues and some passengers have even missed their flight Credit: Alamy

Talking on The Telegraph’s podcast, Ryanair CEO Michael O’Leary said: “We will not wait for anybody.

“Our priority is to those passengers who are at the boarding gate when boarding starts. If you’re not at the boarding gate when we finish boarding, the plane is going without you.”

He further added that it is the responsibility of the traveller to leave enough time to get themselves through the airport on time.

It comes after reports of up to six-hour long queues at passport control and in some cases, passengers have missed flights as a result.

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At the beginning of June, 150 Ryanair passengers missed their flight from Toulouse to the UK due to the queues.

In another case, British passengers who were still in the airport queuing through passport control missed their Ryanair flight from Athens to London Luton.

One passenger told the BBC at the time that there had been a “mega queue” at Athens International Airport where hundreds of people were waiting at both security and passport control.

The plane took off without around 50 of its passengers.

In one case Ryanair was forced to leave 150 passengers behind Credit: BrasilNut1
Collage of travel items including a plane, sunscreen, passport, suitcase, and plane tickets, advertising The Sun's travel Instagram account.

However, Michael O’Leary said that planes cannot wait for anyone caught up in the chaos.

He added: “We’re not delaying our flights for people who are stuck in passport control queues.

“They have to show up at the airport earlier [and] be at the boarding gate, otherwise they’re not flying.”

Ryanair had previously called for EES to be delayed until September to save the summer holidays – but it has continued to go ahead.

With EES still in place, airlines are advising Brits to leave arrive three to four hours early for your flight to Europe this summer.



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Cabin crew dim plane lights so passengers can sleep, but one act could ruin it

A man was disgruntled when the rest of his flight were obeying an unspoken rule about flights in the early morning, except for the person in the window seat on his row

Early morning flights when it’s still dark outside can be nerve-wracking as you’re unable to see a thing. But once you’ve calmed those anxieties, you can make the most of the darkness in the cabin and get some much-needed sleep before you arrive at your travel destination.

However, passengers who haven’t booked a window seat or don’t have a sleep mask for the flight might just be out of luck. That’s because their seatmates might have other ideas and probably don’t fancy sleeping then. Now one traveller who was prepared to snooze on a flight when they booked an aisle seat was annoyed when someone got in the way.

TikTok user @traveltaps asked: “The negative of having an aisle seat is that I don’t control the window shades… and that sun is bright this morning! Ugh. Has this happened to you?”

Over the top of the video, which showed the plane cabin in darkness, they wrote: “When the entire plane created a calm, dark, sleepy atmosphere for this early morning flight…”

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And then they showed their row off where they wrote: “Except my row.” The passenger in the window seat wasn’t doing anything like reading, either, where they needed light. They were just ignoring the vibe of the rest of the plane.

Many people in the comments said they should’ve taken a sleep mask to avoid this if they wanted to get some rest and claimed they should “mind their own business”.

Someone shared: “If it’s the morning, the shade is up. Travel at night if you want a sleepy flight. It’s not every day I’m 30 thousand feet in the air, so I’m looking out the window.”

A second penned: “I don’t get the window seat so I can look at a window shade for five hours.”

However, one person wrote: “People in the comments are annoyed, but you’re right. If you fly regularly, you know there’s an unspoken rule that on an early morning flight, windows should be down when the cabin lights are dimmed before breakfast or beverage service.

“If you don’t fly regularly, maybe look around and ask yourself why you’re the only one with the window open.”

Another agreed: “No this is so rude to me. As someone who flies often and on long hauls. Read the room. If no one else is smoking, then don’t pull a cig out. If everyone is taking their shoes off at the door, then take yours off too! Don’t be rude.”

What would you do in this situation? Let us know in the comments…

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Huge flaw in new biometric checks means thousands of passengers face being stopped at the border

ANOTHER problem has arisen with the new EES entry rules for Europe and it could affect thousands of people.

In a recent case, one woman was questioned about her travels when she was confused for her sister.

One woman was mistaken for her twin sister while using EES Credit: AFP

EES has been introduced to use biometrics and fingerprinting to stop the need for manual checks at the border.

But it appeared that the system failed to correctly identify one woman from her twin sister.

As reported by Politico, the case involved one Brit who was accused of being illegally in the Schengen zone.

She was questioned by police while trying to fly back to the UK from Cluj-Napoca in Romania in May.

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Romanian authorities at the airport said that the woman’s departure hadn’t been properly recorded after a visit to Amsterdam in April 2026.

The problem was that she hadn’t been to Amsterdam – but her identical twin sister had.

EES appeared to have confused the twins despite taking biometrics.

The woman was questioned for about 15-minutes but was ultimately allowed to fly home.

Around 12,000 sets of twins are born in the UK every year, so this could cause problems for thousands of people.

Asking experts what could have caused the flaw in the system, Niovi Vavoula, chair in cyber policy at the University of Luxembourg, gave two possible explanations.

The British traveller was questioned by authorities in the airport Credit: AFP
She was mistaken for her twin sister who had travelled to Amsterdam Credit: Getty

The first suggestion is that there may have been an improperly registered exit for the twin in Amsterdam.

The second they explained could have been down to the Romanian authorities in Cluj.

Niovi Vavoula told Politico, “It appears that the authorities are not well trained to distinguish between different processes and rely on facial images as the sole identification method.

“The fact they didn’t check the passport details in the EES, nor take into account that the EES is still fresh and there are various problems, shows what is called anchoring bias — when you rely on the first piece of evidence and disregard everything else.”

Romanian Border Police responded in a statement that said that EES had functioned properly at the time.

But that data in the system had to be “corrected” by border staff, who it added had not followed “applicable operational procedures.”

They added “we emphasise that this is an isolated incident and should not be considered representative of the overall performance of the [EES] system.”



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easyJet passengers must follow 1 baggage rule or risk having to pay more money

Lots of people travel with easyJet, but there’s a certain rule passengers need to follow. If they don’t stick to it, they could end up having to pay more money

Lots of people jet off abroad at this time of year, but there’s important information you need to be aware of if you travel with easyJet. After all, travellers need to be clued up on everything there is to know as the summer holiday season gets going, with countless people dreaming of some time in the sun.

If you’re set to travel soon, and you’re flying with easyJet, there are some crucial travel tips you need to come to terms with before you depart. This is information you don’t want to ignore, as failing to follow the guidelines could see you having to cough up extra cash during your journey.

This isn’t the only occasion travel advice has been highlighted either. Not too long ago, tips were also given to people to help them bag the best plane seats to avoid germs.

What can cost you extra?

Everyone wants to squeeze as much value as possible out of their holiday budget, so it pays to know exactly what baggage is included before you book. Many travellers tend to focus on the headline ticket price, but baggage fees can swiftly add a considerable sum to the total cost of a trip.

According to Ricky Durrance, travel expert at package holiday specialists Teletext Holidays, getting to grips with easyJet’s baggage rules can save you a tidy sum and help you make the most of your baggage allowance. The good news is that every easyJet passenger is allowed to bring one small bag on board without any extra charge.

However, that’s where things get complicated as, if your bag won’t fit beneath the seat in front of you, you’ll probably need to pay an additional fee.

Overhead locker space is restricted and frequently comes at a price, so it’s worth weighing up whether a checked bag represents better value. The easyJet website states: “Our low fares include one small cabin bag free of charge.

“Your bag can weigh up to 15kg, but we do ask that you’re able to lift and carry it yourself. You can purchase additional bags online when you make your booking or any time before you travel, via Manage bookings on our website or mobile app.

“Buying online is always cheaper than at the airport. Fees vary depending on the route selected, flight and time of booking.”

However, it’s crucial to remember that, if you wish to pay for a large cabin bag, charges can be steeper during busy travel periods. For couples and mates travelling together, it’s worth crunching the numbers to determine whether sharing a checked suitcase makes more financial sense before you book.

Things you may be overlooking

Managing your baggage allowance can be a right faff, and it becomes even trickier when your suitcase eats up a substantial chunk of the weight limit. easyJet’s large cabin bag allowance permits up to 15kg.

However, many hard-shell cabin cases tip the scales at between 3.5kg and 4.5kg when empty, meaning the usable space for clothes and other belongings can end up being considerably less than anticipated.

You may find yourself with as little as 10.5kg available for packing, which can disappear remarkably quickly. In contrast, a shared 23kg checked bag using a similarly weighted case still leaves upwards of 18.5kg free for packing, which can make a world of difference.

Ricky added: “It’s also worth knowing that booking your baggage allowance sooner rather than later can help save you money.”

easyJet’s baggage fees tend to be cheaper when added at the point of booking rather than closer to the departure date. For those booking a package holiday rather than directly through the airline, it’s worth checking this as early as possible, ideally at the time of booking.

When airlines levy extra charges for every kilogram and each bag, careful planning of your luggage before you travel is absolutely crucial, according to Ricky.

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Airline launches handy solution for economy passengers who want more room

It can be hard to get comfy on a flight, particularly if you’re stuck in the middle seat, but now an airline has introduced an innovative hack where passengers can bag more space

An airline is embracing a nifty way to provide economy passengers with extra elbow room on flights, without having to pay for a Business Class or First Class ticket.

We’ve all been there, self-consciously taking it in turns with the traveller next to us on the plane on who rests their elbow on the armrest, while the other awkwardly tries to get comfy. Not to mention the nuisance of being sat in the middle seat, which can feel somewhat cramped, particularly on those long-haul flights.

In a bid to make plane journeys more comfortable for customers, United Airlines is launching new economy plus seats with extra elbow room. Not only will passengers benefit from extra armroom, but they can also enjoy a shared table that is fixed across an open middle seat in this innovative design.

The airline confirmed that all 50 of its new Airbus A321XLR aircraft will include the ‘special row in Economy Plus’ where open middle seats are “repurposed as shared spaces with large custom tables”. The new seats will be available to book later this year, with flights departing shortly after.

United outlined that on each of its XLRs, one row will have a large, permanently fixed table that spans both armrests in the middle seats. It will have a “soft leather-like covering” and two cup holders, allowing passengers to fully enjoy the extra space from either a window or aisle seat, in addition to the extra three-inch legroom provided in Economy Plus on the XLR.

United is thought to be the only US airline that will offer these alternative seating arrangements, allowing passengers to benefit from the space without forking out for Business or First Class tickets. As a first for the airline, there’s hope that they could introduce these types of seats on more of its aircraft in the future.

The new seats come shortly after United announced plans to launch a dedicated row of three economy seats that transform into a “lie-flat mattress-like space”. They confirmed in March this year that the ‘United Relax Row’ would be individually adjustable, with leg rests that fold up to a 90-degree angle, so travellers can either stretch out or use them as a bed to catch a restful night’s sleep.

Passengers will be treated to a “custom-fitted mattress pad, specially sized blankets, extra pillows” as the seats adjust into a flat bed after takeoff. Meanwhile, children in the dedicated row will also receive a plush toy and a family travel kit as additional amenities.

Following the airline updates, United’s Executive Vice President and Chief Commercial Officer, Andrew Nocella, commented: “We’re investing nose-to-tail across our fleet and giving customers choice and value in every cabin.

“The XLR is our newest aircraft and not only offers all-aisle access lie-flat seats in United Polaris but now also includes seats in Economy Plus with extra leg and elbow room. Our customers are going to love all these new options.”

Do you have a travel story to share? Email webtravel@reachplc.com

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Simon Calder issues urgent message to all easyJet passengers amid major change

The travel expert has a message to anyone who has booked easyJet flights

Travel expert Simon Calder has issued a message to anyone with flights booked with easyJet. Last week, it was reported that the budget British airline has agreed to be bought by a US investment giant for £5.7billion.

EasyJet announced it had reached an “agreement in principle” with Apollo Global. It comes after a series of approaches by another American giant, Castlelake, which could come back with a counter offer.

It is unclear what the deal, if it happens, would mean for easyJet customers and employees. However, Simon has given his expert verdict on the situation.

Explaining the deal on the Travel Expert with Simon Calder podcast, he said: “easyJet for a fair while was the biggest budget airline in Europe, then Ryanair gradually overtook.

“We are now at the stage where Ryanair is almost twice as big as easyJet but its market capitalisation, in other words what investors think it is worth, is about five or six times easyJet.”

If the deal goes through, Simon explained the best case scenario would be if not much changes.

He said: “That easyJet continues on its trajectory which is one of steady growth and of course, offering great service, incredible safety standards and delivering very good value for the traveller.”

Many passengers are worried about what the potential deal could mean for flights and holidays already booked, especially in the coming weeks as we enter peak summer travel season.

Simon’s co-host Greg Dickinson urged: “Let us stress that if you have a holiday booked with easyJet this summer or a flight with easyJet, it is going ahead as normal.

“These changes are going to take months to get the deal completed, and it will be a year until we start seeing anything different.”

Simon agreed as he said: “I think that is absolutely right, do not fret. I’ve had some people say to me, ‘Is it alright to book with easyJet?’ Well, of course it is.”

The travel expert said that if you have flights booked next year and the potential takeover means the flight won’t run, passengers are entitled to ask the airline to find them an alternative at the airline’s expense.

He added: “It would not be a problem, carry on booking easyJet and the interesting element will be whether it goes through.”

A stock market statement said: “Apollo has followed easyJet for many years and continues to regard it as one of the most attractive businesses in the global aviation sector and a highly differentiated franchise with significant long-term growth potential.”

It added: “Apollo places a high value on people and believes that identifying and retaining key staff within the easyJet Group will be of paramount importance.” It also said other investments by Apollo in airlines had led to it “growing the employee bases”.

EasyJet was founded by entrepreneur Sir Stelios Haji-Ioannou in 1995 to offer low-cost fares in Europe. The first inaugural flights took off in November 1995, flying from Luton to Glasgow and Edinburgh. Sir Stelios and his family still own 15.3% of the airline.

Aarin Chiekrie, equity analyst at Hargreaves Lansdown, said: “EasyJet shareholders are strapping in for an exciting ride as Apollo enters the race to land the orange airline company.

“Apollo’s offer is now the preferred option and the one that easyJet’s management would recommend to shareholders. But the deal’s not off the runway yet, with Apollo having until August 7 to decide whether to make a formal bid. In that time, rival bidder Castlelake could still come to the table with improved terms.”

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Ryanair fans hit out after airline tells passengers to stop wearing 1 thing on flights

Budget airline Ryanair has shared an ‘important’ announcement on Facebook telling people to stop wearing jeans on flights – and passengers have plenty to say about it

Ryanair has issued an ‘important’ message to passengers who choose to wear jeans on their flights, having previously threatened to introduce a ‘denim fee’ for travellers not adhering to this guidance.

Staying warm and comfortable during a flight can prove more challenging than expected, especially when you’re confined to your seat with limited movement for hours at a time. Fortunately, selecting the appropriate travel attire could dramatically improve your comfort levels while in the air.

For many, this means tracksuit bottoms or leggings, while others continue to wear less comfortable garments, such as jeans, on their journeys.

But now, Irish budget airline Ryanair has posted an announcement on its Facebook page addressing all passengers regarding their clothing choices on flights.

“Important Travel Announcement,” the company posted, accompanied by three images of a Ryanair aircraft in the sky, zoomed in to reveal various details.

The first two images showed a Ryanair plane soaring through the air, with a brilliant blue sky visible in the background. However, the third image displayed a banner trailing from the rear of the aircraft.

The message was short and sweet. It read: “Stop travelling in jeans.”

This isn’t the first occasion the airline has criticised passengers wearing jeans on their flights, as they’ve previously advised travellers to avoid the popular clothing item when flying.

While there’s no real cause for concern here, the joke simply comes from most travellers preferring to dress comfortably on flights, as jeans are well known for being rather restrictive when sitting for extended periods of time.

But this didn’t deter passengers from joining in with the banter. Scores of people quickly headed to the comments section to share their views, with many insisting they had no intention of ditching their beloved denim on flights.

“I’m always flying in jeans because they are 200g heavier than sweats and you would just love to charge me for those 200g in my suitcase,” one person said. Another went on to say: “It’s how many layers we have under our jeans that you should be worrying about.”

“Noted. I’ll fly in pyjamas… unless that’s a €12 add-on too,” a third person said.

Someone else wondered: “What, should I just travel in a t-shirt and my pants to save weight?”

Another person went on to share the safety reasoning of flying in jeans, explaining: “Better jeans than shorts… much safer in case of an emergency evacuation (same applies to closed shoes vs flip flop by the way).”

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Flight passengers in tears as pilot makes announcement over tannoy

One of the two pilots onboard a commercial plane made a personal announcement over the tannoy ahead of a flight, which left people in tears and feeling overwhelmed with emotion

Passengers who had just boarded their flight were in tears after the pilot of the plane made an announcement over the tannoy before take off. Once passengers on a Southwest Airlines flight found their assigned seats and got comfortable ahead of an upcoming flight, two pilots came out of the cockpit of the plane to make an announcement to all the passengers and crew.

The pilot, Captain Svein, explained how he was “very excited” ahead of the upcoming flight as it was a “very special day” for him personally. He turned around and then explained how he had a brand new pilot on board with him who had “just finished training”.

In the video, which was posted on social media by Southwest Airlines, the pilot said: “I’m very excited today is a very special day for me personally and I would like to use this moment to introduce to you our latest addition to Southwest Airlines pilot group.

“She is right behind me, she just finished training and today is her very first day flying for Southwest Airlines.

“Just one more thing, she is my daughter.”

The video, which has been viewed over half a million times on social media, showed the entire plane started clapping and cheering after the dad made the announcement.

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The dad continued: “I’m so glad you folks are coming with us today to enjoy this little party. Thank you so much for flying Southwest Airlines thank you folks thank you.”

Southwest Airlines a major U.S. low-cost carrier headquartered in Dallas that serves over 100 destinations across 10 countries.

People in the comments section of the video that appeared on Southwest Airline’s TikTok page were thrilled for the father-daughter duo on their first flight co-piloting together.

One person said: “The safest flight to be on, he has his most precious cargo at the helm with him.”

A second said: “Probably his proudest dad moment for him, no doubt about it.”

A third simply said: “You should not make us cry.”

A fourth added: “The father has passed his legacy wings to his daughter on her first flight. As a qualified aviator, she’ll make a fine captain of her own aircraft someday.”

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Southwest Airlines said: “Like father, like daughter! Hanna recently joined Southwest as a First Officer, following in the footsteps of her dad, Captain Svein.

“He inspired her to start flying at the age of 15, and she was immediately hooked. She made it her mission to one day fly alongside him!.

“Just 8 years later, she accomplished that mission serving as her dad’s First Officer on her very first Southwest flight. Welcome to the Southwest Family, Hanna!”

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Jet2 passengers told bring item to avoid delays for flights in six weeks holiday

Keeping the item with you until you’ve got off the plane and collected your luggage on the other side is best

Millions of people are expected to go abroad during the six-week holiday, as the peak travel season typically sees masses of British families take advantage of the kids being off. With so many people set to pass through UK airports over the coming weeks, it is important to stay up to date with the latest guidelines and advice to ensure a smooth journey.

Jet2 is one of the most popular budget airlines in the UK, and welcomes around 20 million passengers on board each year. Jet2‘s website is full of information for passengers to read up on and keep in mind when travelling, including steps to take and things to do to minimise disruption and delays as much as possible, especially when bringing luggage to go into the aircraft’s cargo hold.

On its ‘Top Tips Before Travel‘ page online, the airline urges passengers to bring one particular item along with them on their journey, right until they collect their checked luggage at their chosen destination. By doing so, they can reduce the risk of longer delays should the worst happen

The airline explains: “At check-in, each item of checked baggage will be given a destination tag showing your flight number. Do not get rid of your checked baggage receipts (if given) until you pick up all checked baggage at your destination airport. Never carry unidentified items on behalf of other people.”

Why is it important to keep the luggage receipt with you?

It’s important to keep your checked baggage receipt because it helps you track down lost luggage, file for compensation, and prove ownership if security or customs officials need to check your bags. Usually, these are the small adhesive tags that get stuck to your boarding pass or passport after you drop off your luggage at the check-in desk.

When you check-in a bag, the barcode and receipt information are linked to your digital flight booking file. If your suitcase doesn’t show up, the barcode and the 10-digit number on your receipt help airline agents find your specific bag using global systems like WorldTracer.

If I lose my luggage receipt, will I face delays?

If your bag is lost and you have misplaced your checked baggage receipt, the airline can still look up your digital tracking information, but the process will require more manual verification and may face delays. Locating your profile manually can be time-consuming, particularly during busy travel times or when the booking system is experiencing delays.

If your bag is lost for good (missing for over 21 days), the airline or your travel insurance company may ask for more evidence of check-in. Misplacing the receipt can complicate the process of making a formal financial compensation claim, but your digital booking records usually serve as a valid paper trail, according to Citizens Advice.

Jet2 also urges passengers to label each piece of baggage with their name, flight number, and phone number. It adds: “Please ensure your baggage is strong and fit for purpose, to protect the contents and to withstand the normal baggage handling process. Soft sided cases and handles, wheels and locks can be particularly vulnerable.”

The airline also says: “Take care when claiming your baggage at your destination, as many suitcases look the same. It is best to always check the name on the baggage tag.

“You must contact the Jet2.com team at the airport (or our handling agents) immediately if your baggage is damaged or has not arrived. Irregularities must be reported immediately as claims cannot be processed once you leave the airport. Staff will help you to complete a Property Irregularity Report Form.”

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Huge Hollywood actor stuns passengers as he’s spotted with commuters at London station- would you have clocked him?

A HUGE Hollywood actor was spotted by eagle-eyed fans amongst commuters at a busy London train station.

The A-lister and Oscar nominee, was snapped on the platform and getting off the tube – but would you have noticed him ?

Huge Hollywood actor stuns passengers as he’s spotted with commuters at London train station Credit: TikTok/@y0unggabe
The A-lister and oscar nominee was snapped on the platform and getting off the tube Credit: TikTok/@y0unggabe

Commuters at a train station in Hackney were left stunned this week, when they spied a famous film star among themselves. 

The video uploaded onto TikTok showed none other than actor Stanley Tucci, 65, standing amongst the crowd. 

As the onlooker zoomed into the star the camera quickly pans down before he notices. 

The star is then snapped again as he’s shown making his way off the train and walking across the platform. 

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Stanley whilst attempting to be inconspicuous in a pair of black sunglasses is noticed by a few Londoners, who were left in shock.

The video was captioned: “(Started in Hackney, he got off in Canonbury) Saw a bald man and knew who it was straight away.”

Fans rushed to the comments, stunned to see such a famous actor at a station, one user said: “It’s always when I don’t take the train !”

“I beg ur finest pardonnnnnnn,” penned another.

A third added: “He lives in London. He’s everywhere.”

While his famous bald look might have blown his cover, it was him wearing a jacket in the brutal heatwave that had fans really talking.

Stanley whilst attempting to be inconspicuous in a pair of black sunglasses noticed by a few Londoners Credit: TikTok/@y0unggabe
Stanley Tucci is a well established American actor known for his versatility and acting range Credit: PA

Another commenter said: “Stanley is too hot for that blazer mate,” with a second adding:”It’s too hot for that jacket omg.”

Tucci is a well established American actor, director, producer and author known for his versatility and acting range. 

From The Devil Wears Prada to The Hunger Games series, he has appeared in over 70 films. 

He is widely recognised for his appearances in Spotlight, Captain America: The First Avenger and his Oscar nominated performance in The Lovely Bones.

Over the course of his career, the acting star has picked up multiple different awards.

These consist of six Emmy’s, two Golden Globe Awards and two Screen Actors Guild Awards.

He has also been nominated for an Academy Award, a BAFTA Award, and a Tony Award.

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All plane passengers urged to never pack common item in hold luggage

Travellers must take extra when packing their suitcases as certain items are not allowed in hold luggage, especially this device would could cause more disruption than usual

Packing for a holiday can be both exciting and nerve-wracking in equal measure. Most airlines enforce strict restrictions on weight and size, which can prove incredibly stressful for travellers.

Certain items have long been forbidden during air travel, but what about storing them in your suitcase? According to recent findings, vapes and powerbanks rank among the greatest fire hazards on aircraft. As a result, many holidaymakers remain unsure about the correct procedures when flying with these devices.

To shed some light on the matter, Markus Lindblad, Head of Legal & External Affairs for Northerner, has set out the key guidelines for storing your vape.

He warned that despite safety notices, many travellers are still mistakenly packing vape devices in their hold luggage, when airlines actually require these to be switched off and kept solely in cabin baggage.

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Why lithium batteries and vapes are banned in checked luggage

This comes down to the considerable fire risk posed by lithium batteries. In the past, airlines have been forced to divert flights after a lithium battery caught fire, making it absolutely vital to thoroughly check your bags.

If you’re caught vaping on board, this can set off smoke alarms and alert cabin crew. Depending on the airline and the circumstances involved, failing to cooperate with staff or disregarding safety instructions could land you with a hefty fine.

This could also result in police getting involved once the aircraft touches down, or even a lifetime ban from travelling with that carrier. But if you spot another traveller vaping mid-flight, it’s recommended to quietly alert a member of the cabin crew.

Getting through an entire journey without nicotine can prove challenging for some, but Markus recommends smokers bring patches on board to tide them over until they reach their destination.

They can be stored in both hand luggage and hold baggage, are subtle to apply and don’t produce vapour, making them appropriate for use while airborne.

As with any product, travellers should always verify the regulations of their airline and destination country before departure, as requirements can differ.

France, for instance, has outlawed nicotine pouches. Taking a brief moment to familiarise yourself with the airline’s regulations and pack appropriately can help prevent hold-ups, seized items or fines, ensuring your trip begins smoothly.

Airline vape policies and the UK disposable vape ban

According to the UK Civil Aviation Authority, all vapes and e-cigarettes must be carried in cabin luggage and never in hold baggage.

This is compulsory to avoid lithium battery fires. Furthermore, all e-liquids must adhere to the standard 100ml liquid restriction in a transparent resealable bag.

You should also drain your refillable tanks prior to flying, as changes in cabin pressure often cause e-liquid to seep out through the airflow openings. For more comprehensive policies on precise battery quantities, it’s worth checking your specific airline’s guidelines via British Airways, easyJet, or Ryanair.

It is also worth noting that selling single-use disposable vapes is completely prohibited in the UK. While you are still permitted to travel with ones you already own, purchasing them at UK airports is not allowed.

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TUI to introduce strict new booze rules for economy passengers

TUI plane in flight at Arrecife Airport in Lanzarote, Canary Islands.

A POPULAR airline is introducing new rules for economy passengers on long-haul flights.

From November 1, TUI Airways has confirmed that it will scrap free alcoholic drinks for all economy passengers on long-haul flights.

TUI plane in flight at Arrecife Airport in Lanzarote, Canary Islands.
TUI is scrapping alcoholic drinks for economy passengers on long-haul flights Credit: Alamy

Currently, economy passengers are allowed up to three free alcoholic drinks across their long-haul flight with TUI.

However, the new policy reduces this to just one alcoholic drink – beer or wine – which will be served with their main meal.

If travellers then want an additional alcoholic drink, they will need to purchase it.

Passengers will still be able to get complimentary water, soft drinks and juices.

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For those travelling in Premium Economy, there will be no changes.

The rules will apply for both inbound and outbound flights.

A TUI spokesperson told Sun Travel: “From 1 November 2026, we are making some changes to the food and drink service included for customers travelling in Economy on our long-haul flights.

“Customers will continue to receive complimentary soft drinks throughout their flight and a complimentary beer or wine served with their main meal.

“Additional alcoholic beverages will be available to purchase onboard.”

Adults with pre-existing bookings affected by the change will be given a £12.50 refund per flight, each way, as a gesture of goodwill.



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Ryanair travel warning to passengers flying to Europe this summer that’ll affect thousands 

An image collage containing 2 images, Image 1 shows Ryanair Boeing 737 taking off from Schiphol Amsterdam Airport, Image 2 shows Second Day Of Disruption At Heathrow After IT Problems

RYANAIR has warned that consistent technical failures could result in chaos for families heading on holiday this summer.

This comes after an issue earlier this week that caused hundreds of flights to be delayed by up to three hours.

Ryanair has warned that tech issues could cause delays this summer Credit: Sjo
Collage of travel items including a plane, sunscreen, passport, suitcase, and plane tickets, advertising The Sun's travel Instagram account.

A disruption to UK air traffic control (ATC) involving the Met Office caused earlier this week caused huge issues for airlines.

A technical fault at the Met Office meant that National Air Traffic Services (NATS) were unable to access weather data – so planes were not safely able to take off.

The issue delayed 155 Ryanair flights and impacted almost 30,000 of its passengers.

On July 7, Ryanair reported delays of up to three hours.

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easyJet also experienced disruption too with 253 of its flights delayed.

Ryanair has now accused NATS of repeatedly failing passengers and has warned of further delays if it continues.

Ryanair Chief Operations Officer, Neal McMahon said: “Nearly three years after NATS’ catastrophic 2023 system meltdown, UK passengers are once again being delayed because NATS’ systems have failed.”

“The most astonishing part is that NATS continues to charge airlines and passengers more every year while delivering a worse service.”

He added: “UK passengers deserve better. Airlines deserve better. NATS’ staff deserve better.”

As a result, Ryanair has called on NATS CEO, Martin Rolfe, to resign.

Issues have caused travellers to be delayed for up to three hours Credit: Getty
Ryanair has called for urgent change to stop a summer of chaos Credit: Alamy

A NATS spokesperson told Sun Travel: “A Met Office technical issue overnight on 6/7 July meant that we were not receiving vital weather information into our NATS systems for a short period of time.

“Accurate weather information is vital for air traffic controllers and pilots in managing flights safely. As a result, some air traffic restrictions were put in place and removed soon after.

“We continue to work with the Met Office who are working to fully resolve the problem.”

A Met Office spokesperson added: “An issue we had which temporarily delayed delivery of some of our data is now remedied.

“We know customers rely on our data and we’re sorry for the disruption this caused.”



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TUI emails passengers with key change to flights ‘already booked’

Travellers have reacted with anger after the change was made to services on flights

TUI has emailed passengers telling them of an ‘important change’ to holidays already booked. Travellers have reacted with anger after the change was made to services on the flight – with alcoholic drinks off the menu.

In messages posted on Facebook pages from holiday travel companies, it emerged TUI is making the change from November 1. Anyone travelling long-haul with the company has been told that complimentary drinks will no longer be service in economy class.

Instead travellers will receive one complimentary beer or wine with the main meal. All other drinks will now have to be paid for – however, passengers travelling in Premium will continue to receive complimentary alcoholic drinks as part of their experience.

Anyone already booked is being offered a small amount of money back: “If you’ve already booked and paid for a long-haul holiday departing after 1st November, TUI has announced a £12.50 per person, each-way goodwill refund for affected customers.” Many have been sent an email with the subject in caps saying ‘IMPORTANT NEWS REGARDING A CHANGE TO YOUR HOLIDAY’.

The travel operator said: “Everyone will have their own opinion, but for some travellers this could take away a little of that ‘holiday starts on the plane’ feeling.”

TUI traveller Sharon said: “It would be interesting to see if this is reflected in the price.” Another user replied: “Sadly I think we know the answer to that!”

Jamie thought it was a good thing: “Probably a good thing with the number of alcohol related incidents onboard these long-haul holiday flights. “ However, Nigel was taking his trade elsewhere: “Plenty saying book with another airline, good luck with that, particularly if you do not have easy access to London airports.” One user said: “That is a tiny amount of refund.”

Some have not had nice experiences. Charlotte said: “Last time we did long haul paid premium it wasn’t loads of drinks it was moderated and disappointing for the amount of money we spent and rudeness of staff.” A user added: “It would make me consider another airline first. But I’ve had issues with TUI when we were supposed to go to Jamaica last year so already not in my good books. If the £12.50 was ongoing, that’s actually reasonable, but to have to pay for drinks moving forward sucks a bit.”

Graeme added: “This is a total joke.” Olive said: ”TUI can ram that nonsense. The whole idea of long haul is getting smashed.”

June added: “The drinks were never ‘free’…they were complimentary. There’s a difference. The complimentary drinks were meant to be limited, but people just take the proverbial’ **** Not surprised it’s been pulled.”

TUI responded to one user: “Thank you for your comment. We’re sorry to hear of your disappointment with the changes to our long-haul service. This change helps us focus on the things that matter most, like keeping fares competitive, maintaining great value overall, and giving customers more flexibility in how they spend onboard.

“Soft drinks will remain free, customers will still get a complimentary beer or wine with their main meal, and there’ll be a wider range of alcoholic drinks available to buy, so people can choose exactly what they want during their flight. Thanks!”

Last month, it emerged that TUI Airways was ranked among the worst airlines for UK flight punctuality, with one route having an average delay of more than three-quarters of an hour.

The leisure carrier’s departures from UK airports were an average of 20 minutes and 24 seconds behind schedule in 2025, according to analysis of Civil Aviation Authority (CAA) data.

The least punctual of its routes with at least 100 flights was from Birmingham to the Greek island of Zante, which had an average delay of 46 minutes.

Rory Boland, editor of consumer magazine Which? Travel, said it was “unacceptable” that airline passengers “continue to face unreliable service” amid fare rises. He went on: “Airlines must do more to support travellers during delays, including clearly communicating their rights and eligibility for compensation.

“It’s worth putting in a claim with your airline if you think it’s responsible – and escalating the complaint if it refuses to pay.” TUI Airways is owned by TUI Group, which also operates the UK’s second-largest package holiday company.

Many of its holiday customers use the airline, which serves more than 20 UK airports.

The punctuality analysis took into account all scheduled and chartered departures from UK airports by the 34 airlines which operated more than 2,500 of these flights last year. Cancelled flights were not included.

Aage Dunhaupt, TUI Group’s director of communications, said: “We fully understand that for holidaymakers, every minute counts. Minimising delays remains a top priority, and our teams work continuously to improve operational performance across our network.”

Mr Dunhaupt said the airline makes “a conscious choice” to operate flights “wherever possible, even if they are delayed, rather than cancelling them”, as this ensures passengers reach their destination “rather than facing the risk of extended disruption”.

He added: “If we were to follow broader industry practices of cancelling flights more readily, our punctuality ranking would improve significantly.

“However, this would come at the expense of our customers.”

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