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Emirates airline issues Monday afternoon update to passengers

Emirates carries hundreds of thousands of UK passengers every year, including from London Heathrow, Gatwick, Manchester, Birmingham and Glasgow

A major airline has issued an announcement to customers after an update to its service. Emirates carries hundreds of thousands of passengers on UK services every year going through airports including London Heathrow, Gatwick, Newcastle, Manchester, Birmingham and Glasgow.

Using its 615-seater A380s the route from London Heathrow to Dubai alone offers more than one million seats. Now those travelling on the aircraft will be able to access internet connections, which the airline hails as “better than at home” following the completion of the first installation of next-generation Starlink Wi-Fi onboard.

Making the announcement on Monday afternoon, the airline said: “Emirates A380 was one of the first commercial aircraft in the world to offer internet to its customers, with first generation systems offering a total aircraft bandwidth of less than 1 Mbps. Emirates’ installation of three Starlink antennas on each A380 will improve the Wi-Fi available onboard a thousand-fold – offering a ‘better than at home’ connectivity experience for customers, while flying at 40,000 feet.”

The first Emirates A380 aircraft equipped with Starlink made its return to Dubai this week, after its installation and certification were accomplished in Newquay. More A380s are scheduled for accelerated installation throughout 2026 allowing passengers to stream, game, browse, and work throughout their journey on personal devices.

The service will be complimentary for all customers. The airline has future plans to add Live TV streaming over Starlink, initially on personal devices and later integrated into seatback screens.

Making the announcement on X, the airline said: “Our A380 is entering a new era with next-gen @Starlink Wi-Fi onboard. Ultra-fast, complimentary connectivity across all cabins, customers can stream, browse and stay connected seamlessly at 40,000 feet. A fully connected journey, redefined.”

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And passengers were delighted to hear the news. One said: “Let’s go. The old system was under 1 Mbps.” Another added: “Please don’t ever ground this airplane.”

The “double-decker” Emirates Airbus A380 is the world’s largest passenger airliner. It is known for its onboard luxury including shower spas, onboard bars and lounge.

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EasyJet ‘loophole’ that may help passengers avoid paying for extra luggage

MSE, founded by Martin Lewis, has shared the handy trick online

Money Saving Expert (MSE) has shared a handy trick that could help you get more items on board your next flight. This means you may not need to pay for extra luggage.

On its website, the financial experts have said that anyone flying with easyJet may be able to boost their luggage allowance in a post-security “loophole”. MSE wrote: “If you don’t want to pay for a second bag, there is a loophole to get one on for free.

“It lies in post-security shopping. In addition to your standard hand luggage allowance,easyJet allows you to take one shopping bag on board.” It directs people to the easyJet website, where it notes under ‘Accessories’ that passengers are “allowed to bring some extra things into the cabin. e.g. umbrella, overcoat, crutches, walking stick, one standard bag of goods bought at the airport.”

MSE, founded by Martin Lewis, continued: “It’s worth noting that easyJet says this must be “one standard bag of goods bought at the airport” – and of course, we’re not suggesting you purchase unnecessarily. But if you do have a carrier bag from duty-free or similar, it’ll give you some room for manoeuvre when you walk through the departure gate.

“Some passengers report they’ve been able to stuff the odd item which won’t fit in their hand luggage into it, or even a handbag – others say they’ve successfully boarded with a carrier bag they brought with them specially.” Currently, each easyJet passenger, including children and infants, may purchase up to three checked (hold) bags. A standard checked bag allows 23kg, and you can add extra weight in 3kg increments up to a maximum of 32kg per bag.

If you’re travelling with family or friends on the same booking and flight, you can combine your total weight allowance. This allowance can be distributed across all booked bags, provided no single bag exceeds 32kg. The maximum total dimensions (length + width + height) must not exceed 275cm.

This means it’s good news for travellers. If you’ve picked up a few extras after passing through security, you may now have space to bring a bit more on board.

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Hundreds of passengers stranded after 34 flights cancelled and 272 more delayed

Major airlines cancelled 34 flights with 272 more delayed on Sunday, April 26, leaving hundreds of passengers stranded at several different airports

Hundreds of passengers have been left stranded after 34 flights were cancelled and a further 272 delayed across the region.

Widespread disruption was recorded throughout aviation networks across Australia and New Zealand on Sunday,April 26.

Travellers were left stuck at major airports, including Sydney, Melbourne, Brisbane, Wellington, Auckland, and Christchurch.

Jetstar, Qantas and Virgin Australia were responsible for the bulk of the cancellations, though the knock-on effect was felt throughout the broader travel network.

New Zealand saw numerous flights fail to operate, while Australian passengers endured lengthy hold-ups, reports the Express.

Melbourne’s Tullamarine airport bore the brunt of the delays, with 84 flights failing to depart or arrive on time.

A further seven flights from the Victoria airport were also axed throughout the day, all of which belonged to either Virgin Australia or Jetstar.

As Australia’s busiest airport, Sydney recorded the highest number of cancellations, with 10 flights failing to take off and leaving scores of passengers stranded.

A further 69 flights at the airport also faced significant delays.

Brisbane was similarly affected, with 62 flights experiencing considerable hold-ups and lengthy waiting times.

Across New Zealand, Auckland was hit with eight cancelled flights and 44 delays, with the disruption particularly affecting long-haul connecting services from the country.

Wellington experienced fewer disruptions overall, though four flights were still cancelled.

The travel disruption comes amid mounting concerns surrounding air travel as a result of the ongoing Middle East conflict and rising fuel costs.

While this is not considered the cause of the current chaos, New Zealand airlines have spoken out about the impact that soaring energy prices are having on the industry.

On April 7, Air New Zealand announced that it would reduce flights throughout May and June and increase ticket prices, noting it had been amongst the first carriers to introduce widespread fare hikes when the conflict erupted.

Passengers affected by the travel disruption have been advised to get in touch with their airlines to discuss compensation.

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TUI issues update today, April 26, for passengers who have paid for holidays

TUI, Jet2 and easyJet have all confirmed they will not add fuel surcharges to pre-booked or new package holidays and flights this summer

Airline TUI has this afternoon released a statement for passengers worried about being slapped with surcharges on holidays they’ve already booked. The conflict in the Middle East has disrupted oil deliveries, raising the prospect of serious jet fuel shortages.

This has also caused fuel prices to skyrocket, leaving those who’ve already secured their holidays – and those preparing to – anxious they’ll be asked to stump up extra cash to offset the soaring costs facing airlines.

Jet2 and easyJet confirmed over the weekend that they will not be passing on any price increases to passengers via surcharges. Now, this afternoon, airline and tour operator TUI has announced it will not charge passengers additional fees.

Neil Swanson, Managing Director at TUI UKandI, said: “We understand that customers want both confidence and clarity when booking a holiday. Our teams are here to support people who are thinking about booking, and those who have already booked with TUI can be reassured that their holiday price is fixed, with no fuel surcharges added.”

easyJet has issued a fresh statement confirming the airline and tour operator will not add surcharges to any pre-booked flights and package holidays, or future bookings. The company said travellers can book their package holidays with confidence thanks to its Best Price Guarantee and Ultimate Flexibility policy: “easyJet and easyJet holidays has confirmed that it will not introduce surcharges on its flights or package holidays, giving customers complete peace of mind when booking.

“No surcharges will apply to any pre‐booked easyJet holiday packages or to any new bookings for summer 2026.easyJet currently sees no disruption to its jet fuel supply and all flights and package holidays continue to operate normally.” Garry Wilson, CEO of easyJet holidays, said: “We know that holidaymakers may have questions about what recent global events might mean for their travel plans this summer so we are giving our customers absolute peace of mind that no surcharges will be added to their flights or package holidays.”

“Our operations remain unaffected, so customers can be confident that not only will their holiday go ahead as planned, but there will be no surprise extra payments, and they can enjoy their brilliant holidays at unbeatable prices.”

Jet2 has confirmed it won’t be slapping surcharges on any pre-booked flights or holidays to cover increased costs, including those related to jet fuel. In an effort to calm growing anxieties, the Department for Transport yesterday issued direct guidance to passengers with bookings through carriers such as Jet2, Ryanair, Wizz, easyJet and British Airways. Jet2 has axed surcharge provisions across all its flights and holidays, despite the carrier never having previously imposed them. The policy applies to all flights and holidays booked through any channel, be it online, via the mobile app, contact centre or independent travel agent. It does not cover tourist taxes, which are payable at the resort during the stay and are settled directly with the accommodation provider.

Steve Heapy, CEO of Jet2 said: “Holidaymakers should have every right to book their hard-earned break in the sun, without worrying about being hit with additional costs, and they can have that complete assurance when they book a flight or holiday with Jet2. As a result of today’s announcement, customers booking with Jet2 know that they are locking in their price without additional cost surprises later and we strongly believe that is the right thing to do by them. Ahead of a busy summer this is yet more evidence of why, on top of our incredible holidays and award-winning customer service, nothing beats a Jet2holiday.”

The DfT said on Friday: “There is no current need for passengers to change their travel plans. UK airlines buy jet fuel in advance, and airports maintain stocks to support their resilience. The government is working closely with the aviation industry to monitor risks and minimise disruption to passengers.

“If your flight is cancelled, you have clear legal rights, including the right to a full refund or re-routing. Read this factsheet for the full picture on the current situation and what it means for you.”

Meanwhile, IAG – the parent company of British Airways, Aer Lingus and Spain’s Iberia – has referred to “pricing adjustments to reflect these higher fuel costs”. A spokesperson commented: “We are not seeing jet fuel supply interruptions, but fuel prices have risen sharply and, despite our hedging strategy, which gives some shorter-term mitigation, we are not immune to the impact.”

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