passengers

Jet2 issued a new alert on Friday morning

Jet2 has issued a warning to many passengers who are soon due to fly abroad.

One of the UK’s largest airlines, Jet2 now flies from some 14 airports across the country, including London Gatwick, Manchester, and Birmingham. Jet2 also flies from East Midlands Airport, and passengers due to travel from here over the weekend have been urged to plan wisely ahead of their trips. On Friday morning (April 16) Jet2 issued a new alert ahead of an expected “increase in traffic”.

Jet2 said at 10am on Friday: “We wanted to let you know there may be an increase in traffic over this weekend due to the British Touring Car Championship event at Donington Park on Saturday 18th April 2026 and Sunday 19th April 2026. If you’re affected, please allow extra time for your journey to the airport as we’re operating all our flights as scheduled.

“Please arrive at the airport at least two hours before your departure time. Check-in closes 40 minutes before a flight’s departure time.”

The announcement comes after Jet2 also updated passengers travelling to parts of Spain on Friday. The airline warned there may be some delays on flights to Lanzarote, Fuerteventura, Jerez, and La Palma, due to strike action by Spanish Air Traffic Control company Saerco.

All passengers travelling with Jet2 are advised to check the travel information section of its website at least 12 hours before their flight is due to depart.

A STANDOFF between unions and operators means a town’s brand new train station is still closed – two years after being built.

A transformative railway line aiming to link Oxford and Cambridge is continuing to see setbacks, leading to delayed openings of stations.

The £7 billion project by East-West Rail (EWR) aims to improve transport links for millions of residents in the region and boost economic growth.

Finished in 2024, the line between Bicester Village and Bletchley, a 36-mile journey, was due to open last year.

Currently, passengers trains are running on the tracks – except they have no passengers on board.

A series of disputes between trade unions and the operator, Chiltern Railways, have meant that the stations remain closed and only empty trains are travelling along the tracks.

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The ghost-trains currently running through the station are a combination of freight trains and those used for driver training.

Currently, the only EWR trains on the new line in use are those between Oxford and Bicester Village.

Winslow is one of the towns located on the Bicester Village to Bletchley line that has been affected by the closures.

The £5 million station was completed back in 2024, but has remained closed amid the rows.

It’s opening has also been delayed by concerns raised over the platform length at the station which are going to have to be extended to accommodate the number of travelers.

Both setbacks have frustrated local residents.

A local told the The Telegraph, that the exasperating delays have caused “difficult and annoying delays” for her daughter who has to travel to Oxford to work.

They said that the delays indicate that Britain “doesn’t work like it used to”, and believe a situation like this would “never” have occurred when they were a youngster.

The cause of the row boils down to who operates the doors.

Chiltern Railways, the operator, beleive that the train line should run as a driver-only operation (DOO) meaning that only the train driver is in charge of opening and closing the doors and no guards are required.

They are in a standoff with the Rail, Maritime and Transport (RMT) union, who represent train guards.

The back-and-forth between the two parties means that plans to continue with the lines opening have be brought to a standstill.

An action group has been set up on Facebook by upset locals to discuss ongoing updates.

It has also become a place for residents to vent their frustration with the continued delays, with one local calling the lack of passenger trains running “an absolute farce”.

Long-haul flights are always an endurance test, but one airline aims to make it easier with comfy sleep pods that you can book for a few hours to sleep or just stretch out your legs

Long-haul holidays allow you to go on exotic adventures, but the trade off is that you spend hours cramped into a plane seat, desperately trying to adjust to the time zone at your destination.

If you’re feeling flush, you might consider an upgrade to business or first-class for access to lie flat beds, although that usually costs several times the price of an economy ticket, so for most of us it’s an option that’s out of reach.

But one airline has launched an option that costs far less than a cabin upgrade and can be enjoyed by economy and premium economy passengers as an add-on.

Air New Zealand passengers flying on ultra long-haul flights between New York and Auckland will be able to book a slot in Economy Skynest™ from May 18, and the service will be available on flights from November this year. Billed as “the world’s first sleep pods in the sky”, Skynest will feature six individual lie-flat nests which can be booked for four-hour slots during the journey.

Given that the flight time on this route is up to 18 hours, making it one of the world’s longest flights, spending some time in the pods could give passengers some much needed respite from their economy class seat. The pods will be in a separate area of the cabin with a privacy curtain, and each pod is around six foot six inches in height, so even tall passengers can stretch out.

Each passenger who books the a pod gets a free amenity kit including an eye mask and ear plugs, and the bed linens are refreshed between passengers to ensure a clean space. Each pod has a seatbelt, so you won’t be woken up if the seatbelt sign comes on, and there’s a USB charging outlet and small light if you want to read or scroll through your phone.

A session in Skynest will cost from $495 New Zealand Dollars, around £215, making it a pricey upgrade but still cheaper than flying in a premium cabin.

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Skynest isn’t the first upgrade Air New Zealand has offered to its economy passengers. In 2011, it launched Skycouch, an option for economy class passengers to reserve an entire row that converts into a lie-flat bed, allowing for extra comfort on long trips. These seats have a pull out footrest so the bed is wider than a standard airplane seat.

The Skycouch option is available to passengers on selected routes who fly onboard its Boeing 777-300ER or 787-9 aircraft. The cost depends on the route and availability, although reportedly the upgrade ranges from NZ$525 to $1,500 per row (about £228 to £652). United Airlines is set to launch a similar product in 2027 with Relax Rows, while Lufthansa already offers the option of a Sleeper Row on flights over 11 hours.

Have a story you want to share? Email us at webtravel@reachplc.com

The airline responded to a passenger who asked for an update on upcoming flights

TUI has shared a message to passengers worried about possible ‘fuel shortages’. The travel company issued advice on social media, responding to a customer with concerns.

The update comes as experts have warned Europe could face jet fuel shortages if the Strait of Hormuz is not fully reopened in the coming weeks. Airports Council International (ACI) Europe, the trade body for European airports, previously said: “At this stage, we understand that if the passage through the Strait of Hormuz does not resume in any significant and stable way within the next three weeks, systemic jet fuel shortage is set to become a reality for the EU.

“The fact that we are entering the peak summer season… is only adding to those concerns.” On Thursday, the head of the International Energy Agency (IEA) warned Europe has “maybe six weeks of jet fuel left”.

Ryanair boss Michael O’Leary has also said disruption could begin in May. He previously told Sky News: “Fuel suppliers are constantly looking at the market.

“We don’t expect any disruption until early May, but if the war continues, we do run the risk of supply disruptions in Europe in May and June, and we hope the war will finish sooner than that and the risk to supply will be eliminated.”

In response to the developments, a TUI passenger contacted the airline on X to ask if it could share an update for any flights booked after May 1. The social media user wrote: “TUIUK, with the reported jet fuel shortages, are you expecting holidays from May 1st to be affected?”

Replying to the message on April 16, a customer service team member answered on behalf of the airline. She wrote: “Hey, we’re closely monitoring the developing situation in the Middle East and its potential impact on global aviation fuel supplies.

“At present, we’re not anticipating any immediate disruption to our flight schedules or holiday programmes from fuel shortages.”

Other airlines have faced similar questions from passengers. In an X post shared with easyJet Holidays last week, a customer asked: “How concerned should we be that, given the potential aviation fuel shortages from end May, that our July flights Gatwick Bordeaux will be cancelled? Do you have surety of supply from Canada for example?”

In a response on April 10, an employee told the passenger they would be notified if any changes were made to the booking. easyJet Holidays said: “Hi there, thanks for reaching out. We do appreciate your concerns.

“Please be assured, we are monitoring the situation closely and if there were to be any changes to your booking at all, our dedicated pre-travel team would be in touch to advise on your options.”

I went behind the scenes on a Marella cruise and ended up getting a sneak peek at some of the rooms that the passengers usually don’t get to see

Cruises are made to feel effortless – from island-hopping, flowing cocktails to all-inclusive dining. But behind the scenes, an army of staff are working around the clock to keep things powered to the highest of stands.

For my first Caribbean cruise on board the Marella Discovery, I was given access to areas passengers don’t normally see. After getting to grips with the 11-deck vessel – home to nine restaurants, six bars and everything from mini golf, an escape room and a climbing wall to keep you entertained, it was time to see the ship from a new angle.

Here’s everything I learned…

Where the magic happens

Only a handful usually get to see the command centre of any ship; the bridge. Here, the Captain and his crew navigate these huge vessels from ‘parking’ in tight corners at the docks, to steering the course when out in the middle of the ocean. The view from the bridge was unlike anything I’d seen before, and quite impressive. We watched how the crew navigated as our ship docked among huge superyachts owned by millionaire (just to add that extra bit of pressure).

Your air con affects the speed of the ship

Next, I head into the engine room where a team operates the smooth running of five engines, two massive propulsion motors and multiple air-conditioning systems – working 24 hours a day. Modern cruise ships like the Marella Discovery distribute power to meet the demand. That means lighting, kitchens and even your cabin’s air con will play a role. “If we were in Alaska in the middle of the night, with no air con running, we could reach 24 knots,” one crew member explained. “But during the day, when everything’s in use, it drops to around 22.” At full speed, the ship burns around 8,000 litres of fuel an hour. Efficiency is key.

It all comes out in the wash

In the laundry room, staff wash around 1000 towels a day with industrial machines and steam presses. It’s not just the passengers who are catered for. In these rooms tucked out of sight, the crew’s immaculately white uniforms are maintained. Since that’s a lot of similar looking clothing, every item is labelled with a unique number to make sure they go back to the right person.

The show must go on

As a theatre fan, I couldn’t wait to get up on the stage of the Broadway Show Lounge – from a view not many get to see. Behind the curtain, the performers do more than just sing and dance. I learned that they handle their own props, do their own hair and make-up, and of course all of the warm-ups they undergo. In the dressing room, wigs, hairspray and hairpins fill every space, but among the seeming chaos there’s a strong camaraderie. After working with each other for three months at sea at a time, it’s clear the performers are like family.

The motion in the ocean might be in your head

Unlike the seasoned sailor, I admit that being a cruise-newbie means I feel the ship moving especially at night. However, according to the crew, the tilting is far less dramatic than I was expecting. Thanks to stabilisers, the ship can only ever move to a maximum of one degree either side. “We keep your soup in your bowl and your drinks in your glasses,” one jokes.

The most eaten food on board? It’s not what you’d expect

I got a chance to see the ship’s galley – the central multi-floor hub of the ship where thousands of meals are prepared every single day. A team of 101 chefs work around the clock to fuel up 1800 passengers and 700 crew members every single day. The head chef shows me what is known as ”the manual’, a list of detailed recipes for every single food item on the menu – ensuring the exact same meal can be recreated anywhere in the TUI fleet. Around 3,600 meals are served at lunch and dinner, but breakfast is the real peak with passengers get through a staggering 7000 dishes a day. The most popular food on board? Eggs. Around 2,300 are served up at breakfast alone – that’s a lot of omelettes.

The customer service is down to a tea

It’s not just the big systems that are carefully thought out on Marella. As an avid Yorkshire tea drinker, I was thrilled to see the boat was well stocked even in the Caribbean. One crew member told me it’s something that was introduced after passenger feedback and quickly became a staple.

Book the holiday

Marella Cruises offers a seven-night Tropical Isles round trip from La Romana, Dominican Republic on Marella Discovery from £1573 per person. Price based on two adults sharing a Deck 2/3 inside cabin on an all-inclusive basis. Includes flights from London Gatwick, 20kg of luggage per person, transfers, tips, and service charges. Find out more at tui.co.uk/cruise.

Anyone planning on boarding a plane with hold luggage has been urged to make one change to their suitcases before they fly – as it will help keep belongings safe

Plane passengers need to make one crucial change to their hold luggage. If you’re jetting off and you’ve got bags destined for the plane’s cargo hold, you’ll know just how nerve-wracking it can be to be parted from your belongings. There’s always that nagging worry that your luggage could be lost or stolen before you reach the baggage carousel at your destination, leaving you stranded without clothes, toiletries and other essentials during your holiday.

To tackle this, most travellers will attach luggage tags to their bags. These hold small pieces of paper where you can jot down vital information, such as your email address and phone number, so that should your bag go missing or end up on the wrong flight, airport staff can reach out to you if and when it’s located.

However, one woman on social media has flagged that these tags might not be the most secure option when you’re separated from your bags, particularly as some people inscribe their full name and home address on them.

In a TikTok video, Sammy urged fellow passengers to do something different with their tags, claiming it would help safeguard their personal details from anyone who might attempt to sneak a peek at their information.

She said: “This is something I’ve never seen anyone talk about, and I had to figure it out on my own. This is not safe for you for a plethora of reasons. You have your full name on there, you have your phone number, you have all of your contact information.

“These will flip over. You’re going to have your luggage, and it’s going to flip over, and anyone who sees it can not only take a photo of it, but also anyone who sees your content online that shows your luggage can get all of your information.”

Sammy described the risk of having your details stolen from your luggage tag as “so dangerous” and “so not worth it”. In its place, she advised opting for a luggage tag featuring a full cover. These typically open like a book and fasten with a popper or Velcro, ensuring nobody can access your personal details without deliberately taking your luggage.

You can also accomplish the same outcome by removing the piece of paper from your tag and flipping it around so your details aren’t visible from the outside. You could then write something along the lines of “information overleaf” or “please turn over” on the blank side facing outwards, so airport staff know exactly where to look should they need to get in touch with you.

Those commenting on the post put forward further alternative solutions, such as listing a dummy email address that you can monitor should you ever lose your luggage, but don’t use for anything else.

One person said: “I have a fake name with my spam email that I’ll check if I ever lose my bag.”

Another added: “I write my name and flight number on the front, then put ‘see reverse for personal details’ with my address.”

A third wrote: “Thank you!! I’ve been saying the same thing for years, and people think I’m nuts. Same with names on kids or pets clothing!”

Should you opt to include only your email address without your name, ensure the email itself doesn’t contain your name within the address.

Using a false name, as one commenter proposed, is not recommended, as should your bag go missing, you won’t be able to verify it’s yours if your ID fails to match the name on the luggage tag. That said, you can choose to display only your surname or initials on the card to safeguard as much of your personal details as possible.

NEW images have revealed what to expect from the first ever bunk beds launching on a plane – that even economy passengers can book.

First announced back in 2020, Air New Zealand will be rolling out the new sleeping options later this year.

Called the Skynest, there will be six bunks, each with lie flat beds, measuring around 6ft6 in length and 64cm wide.

All passengers who book them will be given fresh sheets, blankets and pillows, as well as amenity kits containing eye masks, ear plugs, socks, toothbrush and toothpaste, and hand cream.

The seats have privacy curtains, as well a small bag storage area, USB charging and flight attendant call buttons.

Each one can be booked for four hour slots, which is an additional cost on a standard economy seat or premium economy seat.

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Once the four hour session is over, lights will slowly turn on and crew will wake passengers up to go back to their seats.

Each flight will have two sessions, meaning 12 passengers per flight can book it.

No kids are allowed however – passengers must be over 15 to sleep in them.

Air New Zealand boss Nikhil Ravishankar told USA Today: “We really do hope that this starts a bit of a revolution in economy class travel, where sleep becomes available to more customers.

“One sleep in New York, you wake up, and you’re in one of the most beautiful countries in the world.”

Booking for the beds will open on May 18, with them being rolled out by November.

Prices start from $495 (£365).

They will initially only be on flights between New York and Auckland but they will be rolled out on other services eventually.

They could also be expanded to include more than six beds, depending on demand.

Air New Zealand previously rolled out the Skycouch seats in economy, the first in the world to do so.

Having launched back in 2010, Skycouch allows passengers to book a row of seats and turn them into a bed.

Other airlines such as United Airlines recently revealed plans for similar ‘economy bed’ options, called the ‘relaxed row’.

Thai Airways is also launching lie flat beds in premium economy.

An EU rule change is expected to affect most short haul flights from the UK

Passengers flying with Ryanair and easyJet could soon enjoy more generous cabin baggage allowances – but travellers have been issued with a warning.

At present, those on basic fares with these carriers are limited to one small personal item, with any additional luggage incurring extra charges. Following amendments to EU regulations, Ryanair has had to increase the allowed dimensions of its personal bags. The new rules allow passengers to bring a small carry-on item measuring up to 40 x 30 x 20cm.

This is a 20% increase from the previous 40 x 20 x 25cm restriction. easyJet’s personal bag dimensions already met these requirements.

And now further EU regulatory changes could allow travellers to bring both a cabin bag measuring up to 100cm and a personal bag without facing extra costs. In February, the European Parliament voted decisively to grant all passengers the right to carry a small case alongside the free under-seat bags currently permitted.

The Parliament’s proposal would entitle passengers to bring on board, at no additional cost, one personal item (such as a handbag, rucksack or laptop) and one small piece of hand luggage with maximum combined dimensions of 100cm (length, width and height) and weighing up to seven kilos.

The proposed changes, which require sign-off from the European Council to become legislation, would affect all passengers flying to or from an EU airport on an EU-based carrier. This directly impacts the vast majority of short-haul flights departing from the UK.

While this might appear to be welcome news, experts have cautioned that requiring free hand luggage on flights will reduce pricing flexibility, push up base fares, and ultimately leave many travellers forking out more for services they may not even need. Zoltán Kész, Government Affairs Manager at the Consumer Choice Center, said: “Consumers benefit when airlines can compete on price, service, and flexibility.

“Mandating bundled carry-on luggage is not a pro-consumer reform; it is a market distortion that increases fares for everyone, including travellers who purposefully choose more affordable tickets. Political micromanagement of airline pricing does not improve transparency.

“If policymakers want consumers to make informed choices, the better approach is to require clearer disclosure of baggage fees and fare conditions, not to force a uniform product offering for every passenger.”

easyJet has branded the proposals to enforce free additional baggage a “lunatic idea” and similarly warned that fares are likely to rise. Earlier this year Kenton Jarvis, easyJet’s chief executive, said giving all passengers the right to extra free carry-on baggage would be “crazy European legislation” and “terrible for the consumer”.

He added: “We would go back to the days of having to offload cabin bags and put them in the hold – it was one of the number one causes of delayed boarding in the old days.”

Ryanair chief executive Michael O’Leary has also taken aim at the policy. He said last year: “The idea that everyone is entitled to two free bags on board is unimplementable [as] they don’t fit in the aircraft. There’s not room on largely full aircraft for one small carry-on bag and one large trolley bag.

“About 50% of the passengers can bring a trolley bag and we do that using the priority boarding service. Any rules that would alter that would be infringing EU rules guaranteeing the freedom of airlines to set pricing and policies, and we don’t believe that will happen.

“I think it’s unlikely to play out but there’s clearly going to be some kind of negotiation between the parliament and the commission on passenger rights.”