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Martin Lewis warning for holidaymakers including Jet2, easyJet, TUI

Money expert on his ITV show said ‘there is a big risk in those circumstances’

Martin Lewis has warned anyone booking their summer holiday that they won’t get their money back if their flight is cancelled and they’re unable to reach their hotel – provided they’ve booked in a particular way. During his Money Show Live on ITV last night, the financial expert was questioned by an audience member: ‘If my flight’s cancelled due to no jet fuel will you definitely receive all your money back even for your hotel booking as well.’

Mr Lewis clarified that travellers would forfeit their hotel booking fees if they’ve arranged it separately from their flights booked with operators like Jet2, TUI, Wizz, Ryanair, easyJet – as they won’t be protected by consumer regulations. He said: “No. And I think this is what people need to be very aware of. If you booked a package holiday where you booked everything in one, then under the package holiday regulations and rules and protections generally if your flight went you would get everything back.

“And so actually at the moment package holidays give you a certain level of extra security that you wouldn’t get if you did a DIY booking where you bought your hotel and flight separately.”

This is because there’s nothing amiss with the hotel reservation itself, he explained: “Because the point is if you lose your flight and you’ve DIY booked, there’s nothing wrong with your hotel. The issue is you can’t get there. Your hotel is still there. It’s not faulty. It’s not cancelling. So, you don’t have those consumer rights.”

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If the hotel hasn’t done anything wrong, then travellers might look at how they’ve arranged their booking – but there’s little relief to be found there. He said: “So, you would then say, ‘What about using a credit card or debit card protection?’ It won’t work because there’s nothing faulty. And that’s just giving you the same replica rights that you would have with the retailer.”

Finally, people may turn to their travel insurance. Mr Lewis explained: “So, you then say, ‘What about travel insurance?’ This is the bad bit. We were checking 40 travel insurance policies. Of those, only a few would have covered you for the knock-on eventuality of your flight being cancelled due to jet fuel and then your hotel costs.”

READ MORE: Major airline cancels all flights to three UK holiday hotspots for JuneREAD MORE: TUI, easyJet and Jet2 Monday update as 3 statements for passengers issued

“Only about three or four and most of those were package bank accounts where it’s linked to your bank account. Only one standalone provider. So we need to be blunt at the moment. There is a big risk in those circumstances. If you’re booking, you want something with free or limited cancellation quite short before. So you could just cancel it. You should always talk to the provider.

“The reason this is important to know is if you are in that position once you understand you have no rights and they say, ‘Well, we’ll give you a voucher and you can come back in 6 months.’ You suddenly realise you’re doing well, not badly, right? If you didn’t have free cancellation and that this is going to be a problem if we get to that jet fuel shortage.

“Government are saying there isn’t one at the moment and they’re working on consolidating flights and doing things so there won’t be one, but people’s hotel costs if they book separately and other knock-on costs are potentially at risk.”

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Jet2 reminds passengers of payment ‘rule’ for 2026 flights

People need to remember this, or they could be caught out

Passengers set to head off on holiday with Jet2 soon have been reminded of an important policy they will need to follow on their flight. Failing to prepare could see people caught out by the fairly common airline rule.

Anyone who has been on an aeroplane recently will know that cabin crew will often offer a choice of popular snacks and drinks as well as meal options. On short-haul flights, these are not included in the ticket price, and people can pay extra for them if they choose.

Ahead of their holiday with the airline, a passenger asked Jet2’s customer service team online for a reminder. Posting on X, Kim said: “Am I able to pay with cash on board flight or are you cashless?”

Jet2 responded within minutes to confirm the policy. The airline said: “Hi Kim, that is correct. We operate a fully cashless service onboard all flights, accepting only card and contactless payments.”

Aside from in-flight food and drinks, Jet2 offers customers a selection of in-flight purchases to start or end their holiday. Passengers can use the on-board magazine to browse from the choice of available skincare, makeup, beauty, watches and more.

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Why have airlines stopped accepting cash for on-board purchases?

Accepting payments by debit or credit card, including Apple Pay or Google Pay, helps cabin crew keep services running as quickly and smoothly as possible while in the air. It removes the need for staff to handle and keep cash secure on flights.

Businesses in the UK are under no legal obligation to accept cash. While cash is legal tender, businesses have the right to set their own terms of sale and choose which payment methods to accept, according to Parliament.

There is no law requiring businesses to accept cash, though this is a subject of ongoing debate regarding consumer choice. A business can legally refuse cash, provided they inform customers of its card-only policy.

In Jet2’s case, it is made clear on the company website, as a spokesperson said: “Just so you know, we only accept card and contactless payments onboard all our flights. You’ll need to bring your physical bank card to use chip and PIN when purchasing products from our Jet2shop.”

In other news, Jet2 has shared a new ‘suspended’ Greece holiday update for passengers. On its website, the firm issued an announcement on Tuesday, April 28, that will affect travellers with flights and holidays booked to the European country.

In the announcement, Jet2 praised Greek authorities for “prioritising customers” by putting the European Union ‘s new Entry/Exit System (EES) checks on hold. It follows the country’s confirmation of the suspension of the EES biometric checks for UK holidaymakers travelling to Greece.

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Jet2, Ryanair and easyJet £100 flight booking warning as fuel crisis deepens

A booking trick can help ensure you are covered as many UK airlines face chance of disruption or cancellation this summer due to Middle East conflict impacting air travel

Due to ongoing conflict in the Middle East, Europe is facing a fuel crisis, causing concern about the likelihood of summer holidays going ahead.

The International Energy Agency has warned that supply issues could kick in in the next five to six weeks with the owner of British Airways commenting that flight tickets may increase in line with skyrocketing fuel costs.

The fuel crisis comes as the Strait of Hormuz has been blocked throughout the conflict, meaning energy is not able to be distributed at a normal rate.

The strait is the shipping passage for 20 per cent of the world’s fuel and has seen the costs of petrol rapidly increase since the outbreak of war.

For travel, this has caused disruption to many flights, with prices changing and traveller’s fearing cancellations.

According to EU energy commissioner Dan Jorgensen it’s “very likely that many people’s holidays will be affected, either by flight cancellations or very, very expensive tickets”.

If your flight is cancelled it is covered by UK law if it was set to depart or arrive at a UK airport on a UK or EU airline, or arrive at an EU airport on a UK or EU airline.

Popular UK airlines Jet2, Ryanair and easyJet are all covered by this rule.

If you are covered and your flight is cancelled, the airline you are travelling with must provide you with a refund or book you on an alternative flight.

The Civil Aviation Authority (CAA) says that you can get all of your money back for your tickets or for the parts you haven’t used.

With return flights, if outward travel is cancelled, you are entitled to a full refund.

The CAA added: “If you are a transfer passenger and you have already completed part of your journey, you are also entitled to a flight back to your original departure point when your connecting flight is cancelled and you decide not to continue your journey.”

Experts gave a £100 flight booking warning, advising to pay via credit card as this gives you Section 75 protection under the Consumer Credit Act, legally protecting you for purchases costing between £100 and £30,000.

The situation is currently so unpredictable that travellers should be aware of all the cover they are entitled to, as flights may be cut at any point.

Global aviation expert Geoffrey Thomas told the Daily Mail that flights could be cut at the last minute.

Thomas highlighted that Europe is particularly impacted, especially when it comes to long haul travel.

“Europe is more exposed at the moment than Asia is, which means trips from Australia are obviously a challenge.

“For airlines like Qantas, who operate the Perth to London service, at the moment, they have to fly additional distance to refuel in Singapore.

“Any airline that operates through the Middle East is also exposed if the conflict widens or the Iranians decide to resume random drone attacks.”

Amid the conflict, travel experts reiterated the importance of travel insurance.

“To not travel with insurance these days is pretty crazy,” Dr David Beirman told the Daily Mail.

“Most policies will cover cancellation or major changes to an itinerary from a number of causes.

“If your airline is being difficult about a changed flight, and they’re only prepared to give you a credit or something like that, the travel insurance company will usually come to the party and help financially.”

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Anyone with summer 2026 holidays booked warned ‘keep all receipts’ in new alert

Travel insurance specialist has issued advice, as cancellations and delays may happen

As airlines continue to navigate fuel supply challenges caused by the Middle East conflict, some flights may be disrupted, or fares may increase. Some energy bosses have claimed Europe only has six weeks’ worth of jet fuel left. Tom Vaughan, a travel insurance specialist at Confused.com, has offered advice for passengers with summer holidays coming up.

He also warned that cancellations and delays may happen, and stressed the importance of preparing in advance and knowing what to do if a trip is axed. “For Brits planning to travel this summer, it’s worth being aware that flight cancellations and delays could happen as airlines respond to operational pressures,” he said.

“Disruptions like this can leave travellers unsure about their rights and what steps to take next if they are affected. The good news is that UK passengers have rights if their flight is cancelled.

“Airlines should offer a refund or an alternative flight, even if your ticket was non-refundable.” If passengers do experience disruption, Tom has shared some steps to follow.

Firstly, he says travellers should contact their airline as soon as possible to confirm their options, including rebooking or a refund. He also recommends: “Keep receipts for any essential costs like food, accommodation or transport, as these may be reimbursed”.

Tom said passengers may still be entitled to assistance (such as meals or a hotel stay) while waiting for a new flight. “If you booked a package holiday, check if it’s ATOL protected and contact your travel provider for support”, he added.

The travel insurance specialist went on to say that people who pay by credit card “may have additional protection if things don’t go to plan”. Lastly, he urged people to review their travel insurance policy and speak to their insurer to understand what extra costs they could claim back.

He also says it is “always sensible” to take out travel insurance before going away. “Even if you are able to claim directly via the airline, an insurer can guide you on how to make a claim,” he explained.

Tom continued: “With the right policy in place, you may also be able to claim back for other parts of your holiday that were affected as a result. If you’ve recently experienced flight cancellations, our flight compensation guide will help to break down your options.”

Inflation climbed higher last month as the knock-on effects from the Iran war started to hit the cost of living for UK households. The Office for National Statistics reported an annual rate of Consumer Prices Index (CPI) inflation of 3.3% for March, increasing from 3% last month.

It meant inflation picked up to its highest level since December, with higher fuel prices a significant driver. The ONS indicated that fuel prices were the main area where the impact of the Iran conflict had already been reflected in their data.

While jet fuel costs have risen, the ONS said that air fares are based on previously booked flights, meaning that the March data was not yet impacted by inflation linked to the conflict. This means airfare inflation is likely to continue rising this year as higher jet fuel costs are passed on to passengers.

KLM has made several adjustments to its flight schedule for the coming month. The airline says: “This concerns a limited number of flights within Europe that, due to rising kerosene costs, are currently no longer financially viable to operate. There is no kerosene shortage. KLM will operate 80 fewer return flights to and from Schiphol, which is less than 1% of its European flights during that period.

“Passengers affected by these changes will be rebooked onto the next available flight. As these are destinations KLM serves multiple times a day — such as London and Düsseldorf — travellers can usually be accommodated quickly. KLM expects a busy May holiday period and is making sure passengers can travel to their holiday destinations as planned.”

In a new statement, Lufthansa has said: “The Lufthansa Group has secured (“hedged”) approximately 80 per cent of its kerosene requirements for 2026 and approximately 40 per cent for 2027 based, among other things, on the price of crude oil – both at pre-crisis price levels. With this level of hedging, we are in a better position than most competitors.”

Meanwhile, easyJet has said it is not currently seeing any disruption to flights and doesn’t plan to make any changes to its flight schedule.

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Follow three-week passport rule or risk increased £239 fee

British travellers planning trips abroad must check their passports at least three weeks before departure

Brits heading abroad should carefully check their passports at least three weeks before they travel. Missing certain critical problems could land you with a £239 bill.

Travellers must make sure their passports are valid and in good condition before they set foot on a plane. Any problems could see you turned away at the gate.

To sort this out, your passport will need to be replaced straight away, and putting this off could prove costly as standard passport renewals can take up to three weeks.

Following a price rise earlier this month, a standard passport will set you back £102. However, if you’ve left a passport problem until just days before your trip, you’ll be forced to shell out £239.50 for the one-day express service.

GOV.UK warns: “If your passport is damaged you must replace it. You may not be able to travel with it.”

The HM Passport Office will consider a passport damaged if:

You cannot read any of your details

  • Any of the pages are torn, cut or missing
  • There are holes, cuts or tears in the cover
  • The cover is detaching
  • There are stains on the pages (for example, ink or water damage)

Regarding your passport’s expiry date, the requirements will differ depending on where you’re headed. Some countries insist on at least six months remaining on your passport upon arrival, while others only require three.

For a full breakdown of passport requirements by country, visit the Government website here.

Applying for a passport online

To apply online, head to the Government website here. Key requirements include a digital photograph, a valid payment method (credit or debit card), and your existing passport if you’re renewing.

Furthermore, applicants must supply proof of their identity and citizenship. The application fee for adults stands at £102, while children’s passports are priced at £66.50.

For anyone requiring assistance with the online application, local Post Office branches provide support services. Their staff are able to:

  • Take your digital photo
  • Help with completing the online application

Be mindful that this service carries an extra charge.

Postal applications

Paper passport applications are available from your local Post Office. Keep in mind that postal applications generally take longer to process than online ones.

They’re also more expensive than online applications, setting you back £115.50. You’ll be required to submit a completed application form alongside your supporting documents, two photographs, and the relevant fee.

Post Office staff can assist in making sure your form is properly completed – though you’ll need to supply your own photos. Payment can be made using cash, debit or credit cards.

Fast-track applications

If the standard three-week processing period is cutting it too close with your holiday plans, several quicker options are available for securing a passport. According to the Government website: “You can pay to get a passport urgently if you think the standard service will take too long.”

To take advantage of these fast-track services, you’ll need to secure an appointment at a passport office:

  • The same-day premium service carries a charge of £239.50 (or £253.50 for the 54-page frequent traveller passport)
  • The one-week express service costs £192 for an adult passport (or £206 for the 54-page frequent traveller passport), and £156.50 for a child’s passport (or £170.50 for the 54-page version)

For further information, visit the Government website here.

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‘I’m a travel expert – tourists should never make this mistake when getting holiday money’

Travel expert Mark Wolters have visited over 100 countries, but he is now urging travellers not to make one mistake when swapping their holiday money

A travel expert has warned holidaymakers there is one thing they should “never, ever do” when they are exchanging their money. Mark Wolters, known as Wolter’s World online, has visited over 100 countries across the years.

And Mark says he increasingly finds himself travelling with very little cash. This he explains is because he knows he can “take cash out” from an ATM in a majority of destinations he visits.

However he urges travellers to “make sure you pay attention” if you are drawing out money at the airport. In a video, he explained: “They will often have a higher fee or they’ll say, ‘Oh, do you want to do the conversion in your home currency?’

“‘Yes, because then I know how many dollars I’m taking out in Euros’. No, no, no, never take that conversion, take it out in Euros so you have some cash. Honestly, I never fly with much cash with me, because I can get it wherever I go.”

Mark suggests that many travellers would be better off getting their cash exchanged in a local city. He says the rates at the airports are “not good”.

He explained: “You’re better off keeping your cash and going to exchange it in the city, you’ll get better rates there, but honestly, I would just take your debit card from home and get cash out from an ATM.”

Mark went on to explain that frequent travellers will be aware that prices at airports “suck”. Describing the prices as a “way of life,” he says there is simply “no point complaining about it”.

He added: “If you don’t want to pay $7 for water, bring your reusable water bottle and fill it up after you go through security, bring some snacks with you. If you hit that gas station on the way to the airport, you’re getting your Snickers for a buck instead of $2.50.”

Mark also warned that regular travellers will soon realise that access to the airport lounge “isn’t always worth it”. He says that while he gets in free of charge from his credit card, he often travels as a family, meaning he would have to pay for his wife and children.

Instead he urges travellers to spend some of the money they would spend accessing an airport lounge in one of the restaurants, opting for a meal instead of a sandwich or another snack option.

When considering “unwritten rules” of travel, Mark also turned his attention to hand luggage. He says many travellers often believe they can “beat the rules” when it comes to flying.

He added: “I’m not going to lie to you man, if you’re in an airline that charges for carry-ons, or they say, ‘Hey, we have a limit on size’, some of them actually give little bonuses to their employees that fine people who try to cheat to the system, so they’re looking at you.”

He urges travellers to always “accept” what airline staff say when it comes to hand luggage. And finally, Mark stresses that it is important to “keep your cool” with the staff.

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Martin Lewis says anyone going on holiday should keep five items in their wallet

The finance expert has said these could help make travelling much smoother

Martin Lewis has said that Brits going abroad should have up to five essential items in their dedicated ‘holiday wallet’. These important items could make travelling much easier, and in some cases, cheaper, through one simple money-saving technique.

According to the Money Saving Expert (MSE) website, founded by Martin Lewis, he has previously suggested that people set aside a separate wallet or purse for use only when abroad. He recommends keeping five items inside at all times, even when you get back to the UK, to make future holidays ‘easier’.

The financial broadcaster calls this his ‘overseas wallet or purse‘, and he has followed this advice for decades. In the 2013 blog post, the ITV regular said: “I genuinely have a second wallet I pick up when I go abroad. Not to better match my overseas shoes, but as a MoneySaving arsenal to ensure that when I am away, I get more bang for my buck.”

Starting with some of the most common and relevant to the average traveller. Martin suggested that this wallet should have a specific bank card for overseas use.

He said: “Everyone who regularly travels abroad should hold a specialist overseas credit card. This isn’t about borrowing, it’s simply an easy vehicle to get the best exchange rates in every country.

“Spending abroad on most plastic should be avoided. While banks and building societies themselves get the nigh-on perfect Visa/Mastercard wholesale rate, they then add a 3% load to what they charge us.” If you can’t get a credit card or don’t want one, prepay cards are effectively an electronic traveller’s cheque.

Martin wrote: “Load it up with cash in advance and use it while away. If you lose it, no problem, pay a replacement fee and the cash is re-credited.”

If you frequent the same country or region often, cash leftover from previous trips. Although it can be tempting to swap anything back into pounds straight away, it could be a welcome surprise for future trips – whether that be a few months, a year or more later.

If people are often travelling in European countries, such as Spain, France, Italy, and Greece, it might be worth keeping a UK Global Health Insurance Card (GHIC) in their travel wallet for emergency medical care . It is free on the official NHS site and lets UK travellers access state-run healthcare in EU countries and Switzerland for certain medical costs, often at the same price locals pay.

These cards don’t replace travel insurance, which you’ll need for things such as cancellations, private hospitals or repatriation. Check the expiry date at the bottom right of your card now, as many could be travelling with expired cards.

For anyone who drives abroad, keep your original driving license handy (and remember to swap it out of any physical travel wallets before packing them away). Martin said: “As well as the obvious car hire advantages, it’s also useful as ID, which is often demanded when paying by card.”

For those planning to drive outside the European Union, it’s either recommended or compulsory in 140 countries to have an International Driving Permit as well as your UK licence. The AA has a country-by-country guide to what’s needed here.

When travelling further afield, and over to the United States, a copy of your ESTA (Electronic System for Travel Authorisation) number will be handy to keep close. An ESTA lasts for two years, or until your passport expires, whichever comes first. Once it runs out, you’ll need to apply for a new one.

Although you don’t need to present the reference number at Border Protection when you land in the US, print or screenshot it and bring it to the airport. That’s because some airlines may require it at check-in, so check with yours.

Martin also said: “My wallet’s also packed with unspent small euro and dollar notes. After all, why pay to change back £30 or £40 of foreign currency? Leave it sitting for next time.” Martin also recommends keeping a photocopy of your passport. He said: “Just in case my passport goes missing, the key details can be very useful.”

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Instantly save £13.50 on new UK passports as fees rise this week

Standard adult passport costs are increasing from April 8, but there is one way to do it cheaper

Brits in need of a new passport are being reminded that applying via a specific method will save them £13.50 as fees are set to increase this week. Using the Government website to obtain your essential travel document is less expensive than submitting a postal application.

A passport is necessary for travelling overseas. In the UK, they remain valid for 10 years for adults, or five years for those aged under 16. When your passport is approaching its expiry date, it is crucial to apply for a replacement well in advance, to avoid the risk of having to cancel a holiday. However, you may be unaware that the method by which you apply for a new passport can have an impact on the cost.

At present, applying for a standard adult passport online costs £94.50. However, obtaining the same passport via a postal application is priced at £107 – a difference of £12.50.

This gap is set to widen further with the introduction of revised fees from April 8. The update means that a standard adult passport will cost £102 to order online and £115.50 through the post – a difference of £13.50.

New passport fees

The full list of passport fee changes:

  • Adult: takes up to three weeks to arrive – online cost now – £94.50, online cost from April 8 – £102, postal cost now – £107, postal cost from April 8 – £115.50
  • Adult fast-track – arrives one week after appointment – online cost now – £178, online cost after April 8 – £178
  • Adult ‘Premium’ – given at the appointment – online cost now – £222, online cost after April 8 – £239.50
  • Child – takes up to three weeks to arrive – online cost now – £61.50, online cost after April 8 – £66.50, postal cost now – £74, postal cost after April 8 – £80
  • Child fast-track – arrives one week after appointment – online cost now – £145, online cost after April 8 – £145

READ MORE: Five key passport checks for Easter holidaymakers to avoid missing flightREAD MORE: UK travel company shuts down as all booked holidays are cancelled

Applying online

To apply online, visit GOV.UK. You will need a digital photo, a credit or debit card for payment, and your old passport if renewing. You’ll also need to provide information about your identity and citizenship.

You can also get help with your online application at a Post Office. Staff can:

  • Take your digital photo
  • Help you fill in the application online

However, this service costs extra.

To apply via post

You can pick up a paper passport application form from your local Post Office and apply by post. It takes longer to apply by post than online.

You’ll need to send off a fully completed application form, supporting documents, two photos, and your fee. If you need help, Post Office staff can check you’ve filled in the form correctly.

However you will need to provide your own photos – and this service costs extra. You can pay by cash, or debit or credit card.

Fast-track applications

According to GOV.UK, it typically takes three weeks for a new passport to be processed and delivered. However, it can take longer if the passport office needs more information. If this is cutting it too close with your holiday, there are two ways to apply for an urgent passport.

GOV.UK says: “You can pay to get a passport urgently if you think the standard service will take too long.” For both of these options you will need to go to a passport office for an appointment:

  • One day premium
  • One week fast track

If your passport is lost, stolen or damaged

If your passport has been lost or stolen, you must cancel it before applying for a replacement. And if your passport is damaged, you must replace it.

GOV.UK says: “You may not be able to travel with it.” HM Passport Office will consider your passport damaged if:

  • You cannot read any of your details
  • Any of the pages are ripped, cut or missing
  • There are holes, cuts or rips in the cover
  • The cover is coming away
  • There are stains on the pages (for example, ink or water damage)

Before travelling, you should check the entry requirements for the country you are visiting. If you are visiting an EU country, for example, your passport should be valid for at least three months after the date you intend to leave the EU and it must have been issued within the last 10 years.

For full details and to renew online visit GOV.UK here.

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