Guests on Channel 4 programme Four in a Bed were horrified by what they found.
The guests were less than impressed (Image: Channel 4)
Welsh Four in a Bed contestants have voiced their frustration after receiving less than the full amount on the Channel 4 show after their guests were left horrified.
In a repeat episode broadcast on Saturday, June 27, the proprietors of Tin Can Retreat in Ceredigion, Stuart and Amy, found themselves on the defensive against their rivals.
The married pair had hoped to offer their guests a taste of vintage Americana at their distinctive property, but faced criticism over cleanliness concerns.
Shortly after settling in for the night, Newquay hotel owners Oleg and Emma, Devon glampsite owners Mandy and Elly, and Devon country pub owners Steve and Mandy raised their objections.
They uncovered what appeared to be mould in the fridge, “minging” dirt, dead flies behind the sink, and even “dog hair in the fridge”. Guests also found dust and water along the windowsills, while the toilets had been left uncleaned, reports Wales Online.
Consequently, Stuart and Amy received poor scores for the cleanliness of Tin Can Retreat, prompting him to remark: “Dagger to the heart, that is.”
On payment day, Stuart and Amy faced their critics, and discovered they had been underpaid by all three other teams.
They first heard from Mandy and Elly, who complained about a smell from the diesel heater, leaving them “complaining of a headache and feeling nauseous”.
Stuart insisted the accommodation had been fitted with a carbon monoxide detector, defending: “I just have to disagree with you… I’m not wrong.”
They then heard from Steve and Mandy, after receiving a “massively disappointing” score of four for cleanliness from them.
“We did find a lot of uncleanliness, we opened up the fridge and there was lots of mould in the seal, and the window sills had a lot of dirt and mould in them,” Mandy explained. “In our bedroom, there was water, the whole place felt quite grubby.”
Emma stepped in to add: “Mandy said grubby but to me it was a little bit beyond that, it was not of a standard that I would be comfortable to ever charge people.”
She went on: “I lifted the lid on the toilet seat and there was lots of crusty residue, it’s not something that’s just been missed. There was actual dirt in lots and lots of places.”
Mother-daughter duo Mandy and Elly added: “For us unfortunately, much the same. There was quite a lot of dog hair left around, our fridge was mouldy in the seals and the side.”
Stuart replied: “That’s obviously very difficult for us to hear and we are quite shocked by it. We’re not a new business, we’ve been operating for over two years and this is new news coming to light. We need to go back and work out where it’s going wrong. We needed that reality check on the cleanliness.”
He later added to the camera: “This afternoon for us was hard to take but we’re going to go away now, collate all those comments and we’ll absolutely be implementing fixes for everything that was found.”
The couple discovered they had been underpaid a total of £74 by the three teams, due to the issues raised on payment day.
And though they accepted all three payments, they admitted the money they received from Steve and Mandy was “harsh”.
“We thought the £50 underpayment from Mandy and Steve was harsh,” Stuart admitted. “We offer great value for money, although there were some cleanliness issues, I don’t think they found anything major.”
Mandy meanwhile admitted she knew the result would come as a “shock” but insisted it was “justified”.
After the feedback, and a result which saw Stuart and Amy’s Tin Can Retreat come in last place, Stuart shared: “We’re gutted we came in fourth position, I think we knew it was coming.
“We’ve obviously got some issues we need to immediately address which we will do, and then let’s see what the future holds, maybe some more sites.”
Four in a Bed is available to watch on Channel 4.