Tui

The airline responded to a passenger who asked for an update on upcoming flights

TUI has shared a message to passengers worried about possible ‘fuel shortages’. The travel company issued advice on social media, responding to a customer with concerns.

The update comes as experts have warned Europe could face jet fuel shortages if the Strait of Hormuz is not fully reopened in the coming weeks. Airports Council International (ACI) Europe, the trade body for European airports, previously said: “At this stage, we understand that if the passage through the Strait of Hormuz does not resume in any significant and stable way within the next three weeks, systemic jet fuel shortage is set to become a reality for the EU.

“The fact that we are entering the peak summer season… is only adding to those concerns.” On Thursday, the head of the International Energy Agency (IEA) warned Europe has “maybe six weeks of jet fuel left”.

Ryanair boss Michael O’Leary has also said disruption could begin in May. He previously told Sky News: “Fuel suppliers are constantly looking at the market.

“We don’t expect any disruption until early May, but if the war continues, we do run the risk of supply disruptions in Europe in May and June, and we hope the war will finish sooner than that and the risk to supply will be eliminated.”

In response to the developments, a TUI passenger contacted the airline on X to ask if it could share an update for any flights booked after May 1. The social media user wrote: “TUIUK, with the reported jet fuel shortages, are you expecting holidays from May 1st to be affected?”

Replying to the message on April 16, a customer service team member answered on behalf of the airline. She wrote: “Hey, we’re closely monitoring the developing situation in the Middle East and its potential impact on global aviation fuel supplies.

“At present, we’re not anticipating any immediate disruption to our flight schedules or holiday programmes from fuel shortages.”

Other airlines have faced similar questions from passengers. In an X post shared with easyJet Holidays last week, a customer asked: “How concerned should we be that, given the potential aviation fuel shortages from end May, that our July flights Gatwick Bordeaux will be cancelled? Do you have surety of supply from Canada for example?”

In a response on April 10, an employee told the passenger they would be notified if any changes were made to the booking. easyJet Holidays said: “Hi there, thanks for reaching out. We do appreciate your concerns.

“Please be assured, we are monitoring the situation closely and if there were to be any changes to your booking at all, our dedicated pre-travel team would be in touch to advise on your options.”

I went behind the scenes on a Marella cruise and ended up getting a sneak peek at some of the rooms that the passengers usually don’t get to see

Cruises are made to feel effortless – from island-hopping, flowing cocktails to all-inclusive dining. But behind the scenes, an army of staff are working around the clock to keep things powered to the highest of stands.

For my first Caribbean cruise on board the Marella Discovery, I was given access to areas passengers don’t normally see. After getting to grips with the 11-deck vessel – home to nine restaurants, six bars and everything from mini golf, an escape room and a climbing wall to keep you entertained, it was time to see the ship from a new angle.

Here’s everything I learned…

Where the magic happens

Only a handful usually get to see the command centre of any ship; the bridge. Here, the Captain and his crew navigate these huge vessels from ‘parking’ in tight corners at the docks, to steering the course when out in the middle of the ocean. The view from the bridge was unlike anything I’d seen before, and quite impressive. We watched how the crew navigated as our ship docked among huge superyachts owned by millionaire (just to add that extra bit of pressure).

Your air con affects the speed of the ship

Next, I head into the engine room where a team operates the smooth running of five engines, two massive propulsion motors and multiple air-conditioning systems – working 24 hours a day. Modern cruise ships like the Marella Discovery distribute power to meet the demand. That means lighting, kitchens and even your cabin’s air con will play a role. “If we were in Alaska in the middle of the night, with no air con running, we could reach 24 knots,” one crew member explained. “But during the day, when everything’s in use, it drops to around 22.” At full speed, the ship burns around 8,000 litres of fuel an hour. Efficiency is key.

It all comes out in the wash

In the laundry room, staff wash around 1000 towels a day with industrial machines and steam presses. It’s not just the passengers who are catered for. In these rooms tucked out of sight, the crew’s immaculately white uniforms are maintained. Since that’s a lot of similar looking clothing, every item is labelled with a unique number to make sure they go back to the right person.

The show must go on

As a theatre fan, I couldn’t wait to get up on the stage of the Broadway Show Lounge – from a view not many get to see. Behind the curtain, the performers do more than just sing and dance. I learned that they handle their own props, do their own hair and make-up, and of course all of the warm-ups they undergo. In the dressing room, wigs, hairspray and hairpins fill every space, but among the seeming chaos there’s a strong camaraderie. After working with each other for three months at sea at a time, it’s clear the performers are like family.

The motion in the ocean might be in your head

Unlike the seasoned sailor, I admit that being a cruise-newbie means I feel the ship moving especially at night. However, according to the crew, the tilting is far less dramatic than I was expecting. Thanks to stabilisers, the ship can only ever move to a maximum of one degree either side. “We keep your soup in your bowl and your drinks in your glasses,” one jokes.

The most eaten food on board? It’s not what you’d expect

I got a chance to see the ship’s galley – the central multi-floor hub of the ship where thousands of meals are prepared every single day. A team of 101 chefs work around the clock to fuel up 1800 passengers and 700 crew members every single day. The head chef shows me what is known as ”the manual’, a list of detailed recipes for every single food item on the menu – ensuring the exact same meal can be recreated anywhere in the TUI fleet. Around 3,600 meals are served at lunch and dinner, but breakfast is the real peak with passengers get through a staggering 7000 dishes a day. The most popular food on board? Eggs. Around 2,300 are served up at breakfast alone – that’s a lot of omelettes.

The customer service is down to a tea

It’s not just the big systems that are carefully thought out on Marella. As an avid Yorkshire tea drinker, I was thrilled to see the boat was well stocked even in the Caribbean. One crew member told me it’s something that was introduced after passenger feedback and quickly became a staple.

Book the holiday

Marella Cruises offers a seven-night Tropical Isles round trip from La Romana, Dominican Republic on Marella Discovery from £1573 per person. Price based on two adults sharing a Deck 2/3 inside cabin on an all-inclusive basis. Includes flights from London Gatwick, 20kg of luggage per person, transfers, tips, and service charges. Find out more at tui.co.uk/cruise.

TUI, easyJet, Jet2 and British Airways hand luggage rules aren’t just about what the airlines will let you bring onboard – passengers are subject to airport rules too

Brits heading on their holidays will want to take note of hand luggage rules – and not just the ones that help you swerve those pesky extra fees.

While many of us fly with different airlines including TUI, easyJet, Jet2 and British Airways, hand luggage rules aren’t just about what these firms allow; they’re also dependent on your airport, destination and other factors. These restrictions are universal across various airlines when departing from the UK, but it’s important to note that there could be different rules at the airport you’re flying back into the UK from.

If you’re found to be carrying a prohibited item in your hand luggage, it could be confiscated at airport security. On the UK government website, it states: “Airport security staff will not let anything through that they consider dangerous – even if it’s normally allowed in hand luggage.”

READ MORE: Ryanair check-in warning for Brits who risk paying extra £55 per person at the airportREAD MORE: Unexpected item most people take on holiday could get you stopped at airport security

Therefore, it’s vital to check any hand luggage restrictions before arriving at the airport to ensure a safe and seamless journey. It’s also important to check the size limits for your carry-on bag before your flight, as they vary by airline.

List of common items banned in hand luggage

Corkscrew: but it is allowed in hold luggage.

Knife (with a sharp or pointed blade and/or blade longer than 6cm) – but it could be allowed in hold luggage depending on the airline.

Large scissors (with blades longer than 6cm) – but it could be allowed in hold luggage depending on the airline. However, you can carry small scissors, such as sewing or embroidery scissors, in your hand luggage, but the blade must be shorter than 6cm.

Fireworks, flares and other pyrotechnics (including party poppers and toy caps): these are also not allowed in hold luggage.

Non-safety matches: and they are not allowed in hold luggage either. However, safety matches are allowed in hand luggage, but not in hold luggage.

Liquids: The majority of UK airports require liquids to be under 100ml; however, some airports have scrapped this rule. This includes: Birmingham, Bristol, Edinburgh, London Gatwick, London Heathrow, London City, Teesside, Belfast International, Belfast City, and Newquay. As rules have evolved, it’s advisable to check directly with the airport for both your outbound and inbound flights, as countries outside the UK may also impose different restrictions. The government outlines that you cannot take frozen liquids, including frozen breast milk, in your hand luggage, but there are some exceptions to the 100ml rule. Passengers are allowed to take “liquid containers up to 2 litres through security at all UK airports” for medical purposes, special dietary requirements, or baby food or milk. Liquids above 100ml purchased at the airport or from duty-free can be taken on board.

Cigarette lighters : they must be placed in a resealable plastic bag in carry-on luggage and kept on you throughout the flight. The government states that passengers may carry only one lighter on board an aircraft, and it cannot be packed in hold luggage.

Niche items banned in hand luggage

Heavy bats and sticks (including baseball, softball and cricket bats): – although they are allowed in hold luggage.

Golf clubs, darts, walking/hiking poles, catapult, crossbow and martial arts equipment (including knuckledusters, clubs, coshes, rice flails and nunchuks): but they are all permitted in hold luggage.

Firearms (including replica firearms): but they could be allowed in hold luggage, so it’s best to check directly with your airline before travel.

Harpoon or spear gun: but they might be allowed in hold luggage, so check directly with your airline before travel.

Work tools: this includes drills, a tool with a blade or shaft longer than 6cm, Stanley knife, saw, screwdriver, hammer, pliers, wrench or spanner, bolt gun or nail gun, crowbar and blowtorch). However, they can be taken in hold luggage.

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