Tui

TUI confirms 72-hour compensation rule as passenger claims they’re ‘not entitled’

A passenger demanded answers after she claimed she was told she was not entitled to compensation for a flight delay

TUI has explained a strict 72-hour rule after a customer took to Facebook to complain that she had been turned down for compensation despite facing a lengthy delay. The passenger, named Elaine, said they had been due to travel to Newcastle from Tunisia last week only for the flight to be cancelled.

Posting on TUI UK Official Customer Service – Help & Advice, she said: “Just been informed from Tui that we are not entitled to compensation! TOM869 leaving Tunisia to Newcastle, all day spent at the airport 19th June flight finally cancelled, and overnight accommodation finally organised.

“WE returned to the airport on the 20th to experience a 5 hour delay! Disgusting always highly regarded Tui disgraceful experience and treatment.”

According to another poster they had been due to be on the same flight but there were several issues which led to the delays. Angela said: “I was on this flight, or rather i wasnt haha, but the reason given was the plane needed a deep clean and there was no one in Tunisia to do it, then the plane they were sending for us on Saturday had a fuel leak so they then had to get another plane sent from Gatwick.”

Many other TUI passengers defended the travel firm with many singing its praises. Peter said: “We were delayed coming home on Friday a couple of years ago, we had the claim form by Monday and the compensation in our bank by the end of the week.”

Christine said: “Had a delay outbound a couple of years ago. On arrival we received an email from TUI apologising, and a link to be able to claim compensation. We claimed as instructed and the money was credited to our bank well before the return flight. Can’t get better than that.”

Teresa added: “Why are you blaming Tui? Delays are the last thing airlines want as it costs them lots of money. Usually mechanical or logistical/,operational reasons for delays. We were delayed in LAX for 26 hours 3 years ago. Got a voucher for a coffee and an overnight stay in a hotel but not entitled to anything else.”

And in reply, Dannii from TUI, explained the rules telling her she had not been turned down but had claimed too soon. Dannii said: “I have taken a look and you haven’t been denied, you have put the claim in too early, you need to wait at least 72hours after the flight has landed before a claim can be made.

“So please try again after 72 hours has been since you landed. This was mentioned in the email sent, and will work once you are within the time frame.”

The TUI website also sets out the 72-hour rule which is in place for all flights with TUI. It advised: “Please note, if you’ve been impacted by a flight cancellation, you’ll need to wait 72 hours before you submit your claim. Unfortunately, any claims submitted within 72 hours cannot be processed.”

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Jet2, Ryanair, TUI and easyJet have little-known 32kg bag rule for passengers

Passengers flying on popular budget airlines this summer have been warned over a 32kg bag rule that many holidaymakers don’t know about, and it can see your suitcases turned away at check-in

There are endless packing hacks online to help you minimise the amount you take on a plane, but let’s face it, some of us just like to take a lot of extra stuff when we go on holiday.

And it’s not always out of choice. If you’re travelling with a baby, or you need to pack medical equipment, the size of your suitcase can soon grow and the luggage scales at the airport could end up groaning under the weight of your luggage.

Some passengers who travel as a group will use a bag-pooling hack. This means their luggage allowance as a group is spread between multiple cases. For example, if you travel as a couple and buy two 20kg bags, you could have one that weighs 30kg and one that weighs 10kg. But this travel hack does have a major exception some travellers don’t know about.

Not only do airlines’ policies vary on bag-pooling, with each one having its own rules about whether you can use this method, there’s also a strict upper weight limit for a single piece of luggage.

This rule isn’t about the airlines trying to charge extra for luggage. Bags need to stay under a certain weight due to baggage handlers having restrictions on how much they can lift. For most carriers, this is a strict 32kg weight limit for a bag or any item being checked in. Anything tipping the scales over this weight could therefore be refused at the check-in desk.

Here’s a look at what the UK’s most popular airlines say about upper weight limits and whether they allow bag pooling on their flights.

EasyJet

On easyJet’s website, it explains the rules about upper weight limits and sharing baggage allowances: “If you’re travelling with family or friends on the same flight and booking, you can pool your total weight allowance.

“This means that the total weight allowance can be split among the total number of bags booked, as long as no single item weighs more than 32kg. Maximum total size (length + width + height) = under 275cm.”

Jet2

Recently, a passenger with a booking for 10 people took to social media to ask Jet2: “If one person is over does all the weight pool together or does everyone individual need to be 22kg?” The airline replied: “Yes you are able to pool your luggage providing you do not go over your overall weight limit and no one bag weighs more than 32kg.”

The customer then followed up to ask: “So one person won’t be charged if their case is overweight slightly and the rest are under?”, to which Jet2’s customer service representative replied: “That’s correct. If one bag is slightly over, but others are under, you will still have room within your overall allowance and will not be charged.”

TUI

Passengers flying with TUI should check their booking to see whether the flight is operated by TUI airways itself, or another carrier. Some packages booked through TUI fly with third-party airlines.

TUI’s website states: “If you’re travelling with TUI Airways, you’re allowed to pool your luggage allowance with anyone else travelling on your booking. However, each bag can only weigh up to 25kg.

“If you’re unsure of your luggage allowance, then you can find this on your booking confirmation or by logging into Manage my booking”. Passengers who have booked a TUI package with a flight on a different airline should contact the company they are flying with directly for advice.

Ryanair

Ryanair’s FAQs are very clear about bag-pooling, saying: “Yes. Bag pooling is allowed between passengers with check-in bags on the same flight reservation. This means that if you have two 20kg Check-in Bags (40kg total) on your booking, one of those bags could weigh 15kg while the other weighs 25kg.”

But it was clear about its upper weight limit, saying: “However, no bag can weigh more than 32kg.”

Have a story you want to share? Email us at webtravel@reachplc.com

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TUI launches new flights to country ‘like a budget Maldives’

Package holiday provider TUI is launching a new direct flight from London Gatwick to a sunshine island in the Indian Ocean that has been likened to a cheaper Maldives or Mauritius

TUI is launching a new non-stop flight to a sun-drenched archipelago likened to the Maldives.

From July 2, sunseekers will be able to get their hands on the package holiday provider’s latest offering – direct flights to Zanzibar in Tanzania.

The new route will depart from London Gatwick twice weekly, operating on Wednesdays and Sundays from 3 November 2027, with the last outbound flight of the season on 22 March 2028, giving customers four months to check out the Indian Ocean winter-sun destination.

Known as the ‘Spice Island’ thanks to its farming industry history, Zanzibar offers a mix of white-sand beaches, thick green forests, mangroves and flat grasslands – all within an hour’s drive of each other. The UNESCO World Heritage Site of Stone Town in Zanzibar City adds a rich culture, helping the island blend relaxation with discovery.

Year-round temperatures of 23°C to 32°C make the destination a brilliant winter sun option for both families and couples alike. It also offers a more affordable alternative to Indian Ocean favourites like the Maldives and Mauritius.

The cost is one of the major draw factors of Zanzibar.

Visitors typically spend between £21 and £109 per day per person, with an average of around £50, covering accommodation, sightseeing, food, and local transport, according to Budget Your Trip.

This compares well to the Maldives, where a typical traveller spends around £265 per day and a one-week trip for two averages about £3,800, Budget Your Trip notes. Typically, meals cost about twice as much in the Maldives as in Zanzibar.

The Maldives earns its premium through private-island resorts, overwater bungalows, and a more exclusive feel, but if you want stunning beaches and turquoise water on a more modest budget, Zanzibar is a great bet.

TUI has paired up its new breaks on Zanzibar with a safari. The experience begins with a short flight from the island to neighbouring national parks Nyerere and Serengeti. From there, holidaymakers can head out in search of elephants, lions, and giraffes.

TUI Musement also offers its own National Park and Spice Farm Tour, where customers can spot rare red colobus monkeys, visit a local upcycling centre and discover more about Zanzibar’s history as ‘The Spice Island’ through guided visits and a traditional lunch at a community-run spice farm.

The holiday company owns a number of properties across the island, including TUI BLUE Bahari Zanzibar, , known for its beachside setting on the north-east coast, and The Mora Zanzibar, which is a five-star resort. It boasts private pools and family rooms that sleep up to five guests.

How much does it cost?

All-inclusive package holidays to Zanzibar departing on 17 November 2027, including direct TUI flights, transfers and a seven-night stay at TUI BLUE Bahari Zanzibar start from £2,085 per person, based on two adults sharing.

All-inclusive package holidays staying at the Zanzibar Bay Resort departing on 1 December 2027, including direct TUI flights, transfers and a seven-night stay start from £1,615 per person, based on two adults sharing.

TUI is not the only operator on the island.

The Lost and Found Hostel sits on the east coast and offers very cheap accommodation for those who don’t mind forgoing a little luxury. It has beds for just £16 a night.

Makofi Zanzibar costs roughly double that, but is a little fancier. It is a standout budget pick for the beach. One minute walk to the sea, dorms and private rooms, reliable electricity, and a good restaurant on site.

Several major carriers fly from the UK to Zanzibar, including Ethiopian Airlines, Turkish Airlines, Emirates, and Qatar Airways. All current routes require one or two layovers, with the average journey taking about 12 to 17 hours.

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Jet2, easyJet, Ryanair and TUI passengers issued ‘£125 fee’ luggage alert

Travellers are being urged not to get caught out and ways to avoid fees

Millions of people across the UK fly with well-known airlines, such as Jet2, easyJet, Ryanair and TUI, and with the peak summer travel season mere weeks away, travellers are being issued handy luggage guidance. With Brits continuing to prioritise travel in 2026, particularly short-haul trips, city breaks and budget airline holidays, the way people pack is evolving.

More travellers are opting for hand luggage only to save time and avoid extra fees. Yet many are still being caught out by oversized cabin bags or overweight suitcases, facing charges of up to £60 at the gate or £65 for exceeding hold luggage limits, which can add up to £125.

As a result, travellers are increasingly looking for smarter, more organised ways to maximise space while staying within airline restrictions. In response to this shift, Nick Gaskin, Sales and Marketing Director at IT Luggage has shared practical advice to help travellers pack more efficiently, whether they’re travelling light with cabin bags or checking in a full suitcase.

Nick Gaskin said: “Packing well isn’t about fitting more in; it’s about travelling smarter. With more people choosing flexible, shorter trips and hand-luggage-only options, organisation and preparation can make a huge difference to the overall travel experience. A few simple habits can save time, reduce stress and help travellers feel more in control from departure to arrival.”

As hand-luggage-only travel becomes increasingly common, making every inch of space count is key. Nick recommends creating a micro essentials kit.

He explains: “Treat your cabin bag as a safety net. Include essentials like underwear, key toiletries – remembering liquid limits – medication and a charger. That way, you’re covered for delays or lost luggage without relying on airport shops.”

He added: “Pack one complete spare outfit”. Rather than throwing in random extras, pack a full outfit using crease-resistant fabrics. This ensures you stay comfortable and presentable if plans change or bags are delayed.

The specialist also suggests carrying a boarding pass backup. “Technology fails more often than people expect”, Nick explains. “Keeping a screenshot or printed boarding pass avoids stress if airport Wi-Fi or apps stop working at a critical moment.”

Keep in-flight items within reach, Nick says. Store items like headphones, snacks and lip balm in a small pouch that fits under the seat, so you don’t need to access the overhead locker mid-flight.

For longer trips or checked bags, organisation is key to avoiding overpacking and keeping belongings in good condition, Nick says. “Pack by outfit, not by item. Grouping complete outfits together — including accessories — makes getting ready easier and prevents packing combinations that don’t work,” he added.

Weigh as you go with packing cubes. “Packing cubes aren’t just for organisation — they’re great for managing weight,” says Nick. “Weigh each cube as you pack it. It’s much easier to adjust before everything goes in the suitcase than deal with excess baggage at the airport.”

Nick also recommends positioning shoes strategically. Place shoes heel-to-toe around the edges of your suitcase and fill them with socks or smaller items to maximise space and help them keep their shape, he said.

Separate clean and worn clothes. A lightweight laundry bag keeps worn clothes contained, helping maintain freshness and making unpacking simpler when you return home, Nick adds.

Combine rolling and folding. He said: “Rolling softer items like T-shirts saves space, while structured garments such as jackets should be folded to reduce creasing. A mixed approach delivers the best results.”

Photograph your packed suitcase. “Taking a quick photo before you travel is a simple but effective step,” Nick adds. “It can support insurance claims if luggage is lost and acts as a reminder of what you’ve packed.”

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Abandoned airport home to one of UK’s longest runways set to reopen as soon as next year

AN ABANDONED airport home to one of the UK’s longest runways is set to reopen as early as next year.

Commercial passenger flights at the airfield are expected to restart sometime in the next two years.

Aerial view of an airport tarmac with two pink and two blue airplanes parked next to a large building, with parking lots and grass visible.
An abandoned UK airport is set to reopen as soon as this year Credit: Alamy
Exterior view of Doncaster Sheffield Robin Hood Airport.
Doncaster Sheffield Airport previously closed in 2022 for financial reasons, but has been undergoing a major redevelopment Credit: Alamy

Doncaster Sheffield Airport is set to reopen as soon as this year after shutting down in 2022.

The site was previously considered no longer financially sustainable and since closing has remained abandoned and partially derelict.

During this time, regional developers have been pushing for a major overhaul of the former transport hub, costing around £160 million through a public-funded reopening programme.

The proposals have received the support of local councils, and the site is projected to resume cargo operations as early as this year, with passenger flights slated to resume in late 2027 or early 2028.

HOLA NEW ERA

Abandoned airport in Spain with one of Europe’s longest runways reopens


FIELD OF DREAMS

New ‘state-of-the-art’ hub the size of 150 football pitches is coming to UK

The airfield also boasts one of the UK’s longest runways, measuring 1.8miles and once operational again, will be the eighth longest commercial runway in England.

The longest runway can be found at London Heathrow, measuring 2.4miles, and runs parallel with the second longest runway also found at the airport, measuring 2.2miles.

Executive director for Airport Operations at FlyDoncaster, Simon Hinchley, said: “As we work towards re-opening Doncaster Sheffield Airport, our focus is firmly on building a safe, efficient and operationally robust airport that is ready to serve a broad range of users from day one.”

Director of FlyDoncaster, Christian Foster, previously revealed that the airport revamp was progressing well, but that the extensive development and new recruitment process takes time.

Airlines such as TUI and Wizz Air used to be found at Doncaster Sheffield Airport, but currently it has not been confirmed who will be flying to and from the transport hub.

The airport is also keen to showcase the region, having independent vendors on-site rather than larger chains.

The airport will be kitted out with the latest technology and security lanes and systems are expected to move as their original location was in an unideal area of the site.

A project of this size has previously been described as transformative for the area.

The South Yorkshire Mayoral Combined Authority, which is one of the backers on the project, previously stated their rationale for investing in the development.

They said: “Doncaster Sheffield Airport closed in November 2022, leaving South Yorkshire one of the largest UK city regions without an international aviation presence.

“South Yorkshire’s Mayor, Oliver Coppard, and Council Leaders have taken a historic decision to reopen Doncaster Sheffield Airport, approving a £160 million funding package that will see commercial flights return to the region.”

Doncaster Sheffield Airport first opened in 1915, and operated as a Royal Flying Corps airfield in the First World War.

The transport hub then served as an RAF base before being transformed into a commercial airport in 2005.

The airport was previously called Robin Hood Airport, referencing the folklore of the region.

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A wedding abroad without the stress

ALL eyes have been on Dua Lipa and Callum Turner, who threw a three-day party in Sicily after tying the knot in London recently.

But why leave all the fun to the stars?

Lovebirds Dua Lipa and Callum Turner celebrate their wedding Credit: BackGrid
Tropical Sky hosts weddings in the Maldives, Seychelles and Thailand, among other destinations Credit: supplied

A destination wedding or celebration doesn’t need to come at an A-list cost.

There are tour operators and cruise lines offering packages to take logistical faff out of the equation at a relatively affordable price.

Try these for size . . . 

LONG-HAUL LOVING

LOOKING for far-flung spots?

WAIL OF A TIME

I drove Irish Route 66 with deserted golden beaches and pirate-like islands


TEMPTED?

Tiny ‘Bali of Europe’ town with stunning beaches, €3 cocktails and £20 flights

Tropical Sky hosts weddings in the Maldives, Seychelles and Thailand, among other destinations.

The idea is to get the wedding and bucket-list honeymoon in one package, saving on planning stress.

Depending on the property, some lucky guests may bag freebies such as a wedding cake and room upgrades.

Like the sounds of St Lucia?

Couples can get up to £1,800pp off if they book before June 30, with complimentary wedding packages for anyone splashing out on a seven-night stay in a Harmony Concierge Junior Ocean View Suite or a Splash Two-Bedroom Family Room.

A seven-night all-inclusive getaway to the 4* Coconut Bay Beach Resort & Spa for up to four is from £1,849pp – including free wedding.

Anyone wanting family and friends to join can get a ten per cent discount when booking between five and nine rooms.

See tropicalsky.co.uk.

GUARANTEED SEA VIEWS

Princess Cruises has classic packages for the happy couple, plus two guests, that cost £2,606 Credit: Supplied

IF you love the ocean, why not go for a wedding afloat.

Princess Cruises has classic packages for the happy couple, plus two guests, that cost £2,606.

Included are a ceremony performed by the captain, fresh florals, wedding cake, sparkling wine toast, dedicated photographer, romantic breakfast for the couple, stateroom gifts and goodies, pre-cruise and onboard wedding co-ordinator and keepsake certificate.

Packages that accommodate up to 18 guests cost from £4,842, including extras such as live music and cocktails.

The packages are on top of the cruise price itself.

Those who like the sound of tropical climes can book a seven-day Western Caribbean with Mexico cruise on board Star Princess.

It costs £649pp based on two sharing an inside cabin.

The ship departs Fort Lauderdale in Florida on February 13 and calls at Roatan (Isla Tropicale), Honduras, Belize and Mexico.

See princesscruises.com.

AWARD-WINNING

One of Tui’s most popular venues is Sensatori Atlantica Aphrodite Hills in Cyprus Credit: TUI

TUI was voted best for weddings and honeymoons at the British Travel Awards last year and can host events at more than 200 venues, including castles, yachts and hotels, in 18 sun-soaked destinations.

Couples have a team of wedding specialists, available seven days a week.

One of Tui’s most popular venues is Sensatori Atlantica Aphrodite Hills in Cyprus.

On top of stylish rooms, the chic resort has a knock-out spa ideal for bride prep, and a golf course.

Wedding packages at the Tui Blue collection venue start from £4,439 and typically include wedding co-ordinator services, ceremony venue and set-up, bridal bouquet and groom’s buttonhole, wedding cake and celebratory drinks, photography options, reception and dining arrangements, guidance on legal requirements and accommodation arrangements.

See tui.co.uk.

ALL PACKAGED UP

JET2 has a Classic package from £1,650, which covers the ceremony, pre-planning, assistance with legal documentation and flowers for the couple Credit: Jet 2

JET2 has a Classic package from £1,650, which covers the ceremony, pre-planning, assistance with legal documentation and flowers for the couple.

Those looking to throw a photographer into the mix should book the Deluxe service (from £2,299), which also comes with a hair and make-up artist and wedding flowers for two attendees.

The Ultimate package includes all the above, plus a private reception venue, three-course meal and DJ, from £4,250.

You do have to pay for your actual holiday on top of that, but with weddings at home often exceeding £20,000, these prices compare well.
Destinations include Cyprus, Zante, Crete and Rhodes.

Try the 4* Venus Hotel and Suites, Zante, where a week’s B&B is from £759pp, including flights from Newcastle on May 1, next year.

See jet2holidays.com.

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TUI updates regulations for all passengers, including mask and health rules

New rules have come into force from June in the first update for three years

TUI Airways has officially updated its Flight Conditions of Carriage, with the new rules taking effect for bookings starting June 5, 2026. If you booked your getaway before this date, the previous rules (from March 2023) still apply to your trip.

The update streamlines legal language, tightens health policy provisions, and explicitly outlines fees for amendments. The TUI Conditions of Carriage is the official legal contract between you and TUI Airways when you buy a flight. The rules apply to every single passenger flying on a TUI Airways aircraft. This includes people who bought a “Flight Only” ticket and people who booked a TUI package holiday (where the flight is included).

It is a dense legal document split into distinct “Articles” (usually around 15–20 pages if printed). Because nobody reads the full text while packing, it is designed to protect both the airline’s operations and outline your consumer rights. In short, they state: “We promise to fly you and your bags to your destination, provided you show up on time, behave yourself, bring valid legal documents, and don’t pack anything dangerous.”

It covers rules around baggage size and weights, ticket validlty and banning passengers. The key updates and points of focus in the 2026 conditions include:

1. Health Requirements & Mask Policies (Article 1)

While daily travel has largely returned to normal, TUI has modernised its terms to give them a clear mandate for future public health scenarios:

  • Conditional Mask Requirements: The rules specify that if a local government or health authority mandates them, you must wear an appropriate mask at the airport and on board. Failing to comply can result in a refusal of carriage, and taking it off mid-flight will be treated under TUI’s disruptive passenger policy.
  • Health Statements : TUI retains the right to require you to fill out a health statement prior to flying out of or returning to a UK airport. Passengers showing symptoms of a major health outbreak, epidemic, or pandemic will be denied boarding.

2. Name Corrections vs. Substitutions

  • Spelling Mistakes: You can still correct genuine typos or spelling mistakes on your ticket for free, as long as TUI can reasonably verify it is an honest mistake.
  • Name Substitutions : If the change amounts to transferring the ticket to an entirely different person, it will not be treated as a free correction and will incur standard amendment/transfer fees.

3. Ticket Validity and Amendment Fees

  • Validity Period: Tickets remain valid for exactly one year from the date of issue.
  • Compassionate Exceptions: In the tragic event of a passenger passing away en route, or a death in a passenger’s immediate family after travel has started, TUI explicitly permits the tickets of the passenger and their accompanying immediate family to be changed so they can fly at a different time.
  • Voluntary Amendments: If you decide to change your flight details (date, time, or destination) 29 days or more before departure, you will face a baseline amendment charge of £50 / €50 per passenger per booking, plus any difference in the fare price, taxes, or associated fees.

Though technically part of their package holiday booking terms rather than the Flight Conditions of Carriage, TUI also launched a highly publicized Price-Match Promise. If you book a package holiday and find the exact same TUI-flight-inclusive deal cheaper elsewhere, you can claim a refund for the difference—but you must submit the claim within 72 hours of your original booking.

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People with one type of job can get £200 off TUI breaks – full list

There is a full list of who qualifies and details of how to claim

With families struggling to find affordable summer breaks a savings platform has explained how healthcare workers can stack discounts to save up to £200 on peak-season TUI trips. The demand for budget holidays is rising as shoppers search for cheaper ways to get away.

With TikTok searches for ‘money saving tips’ up 45% and the cost-of-living crisis still impacting budgets, families are feeling the pressure. Health Service Discounts has partnered with TUI to provide healthcare professionals with a ‘Holidays for Heroes’ access code for up to an extra £100 off.

The exclusive NHS discount can be stacked on top of all TUI & First Choice package holiday deals, allowing key workers to claim TUI’s current deals plus their extra NHS discount on top. That includes family-friendly resorts with ‘Kids Go Free’ deals, last-minute Marella Cruises from £729 per person and budget hotel stays from just £30 per person.

How to access the deal:

The offer is available for NHS staff, retired healthcare staff, students in healthcare, dental practice staff, pharmacy staff, GP staff, private healthcare staff, members of a foundation trust, hospice staff, healthcare volunteers and healthcare charity staff.

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TUI explains family seating ‘row rule’ after parent asks about £25 charge

Travel operator has spoken out on its family rules as Ryanair is facing an investigation over allegations it charges parents to sit alongside their children on flights

Holiday firm and airline TUI has outlined a crucial rule surrounding seat bookings – as the Competition and Markets Authority (CMA) opened an investigation into competitor Ryanair. Ryanair is facing scrutiny over its practice of charging parents to sit alongside their children on flights.

The competition watchdog, the Competition and Markets Authority (CMA), confirmed it will assess whether the approach is “in line with consumer law”. The airline branded the investigation as “bogus” and a “failed effort by the Starmer Government to pretend it cares about consumers”.

Ryanair mandates that parents flying with children aged between two and 11 must pay to reserve what it calls a mandatory family seat. Their children are subsequently assigned seats next to or close to them at no additional cost.

The charge for a mandatory family seat typically stands at around £8 each way, according to the CMA. As the story emerged, one TUI customer turned to X to question how it was possible that his wife was being charged to reserve a particular seat – and that their son might end up seated separately from her.

The person said: “@TUIUK tried to charge my wife 25 pound and said it may be the case that my five year old is sat on his own.”

TUI replied: “If your wife needs any assistance with her booking, please ask her to send us a direct message with the booking details so we can take a look for her.”

The individual then stated: “Don’t need assistance as it is booked, just frustrating she felt pressured to pay that when it isn’t the case that a five year old will be sat on his own.”

The TUI operative then clarified that they cannot guarantee the child will be seated directly beside the parent, explaining: “Please be reassured that children under 12 will always be seated with at least one adult from your booking, this may be directly next to them, across the aisle, or directly in front / behind, depending on the aircraft configuration and availability at check-in. Katy”.

The father responded: “So you would leave a 3 year old sat behind their parent?”.

According to TUI’s terms and conditions: “If you’re flying with TUI Airways and there’s a child under the age of 12 on your booking, we’ll make sure they’re seated with at least one adult in your party. If you’d like to make sure everyone sits together, we recommend reserving seats when you book, or adding them later in Manage My Booking.

“If you don’t use our Select Your Seat service, your seats will be automatically allocated when you check in online.”

Booking a TUI seat costs anywhere from £12 to over £90 per passenger, each way, depending on the destination, flight duration, and seat category. Standard seats are priced between £12 and £45, while upgrades such as Extra Legroom or Premium Seating carry higher charges.

Without paying, seats are assigned automatically at no cost during check-in. Following the previous query, TUI clarified: “Hi there, its lovely to hear from you. As katy explained a child can be seated row directly in front, behind, or across the aisle if under 12 years old and hasn’t purchased select your seats but the team on the flight will be on flight to assist fully. Laura.”

Ryanair is facing an investigation over allegations it charges parents to sit alongside their children on flights.

Children under two are required to sit on their parent’s lap on Ryanair flights. For other passengers, paying to reserve a seat remains optional.

The CMA confirmed it is examining whether Ryanair’s policy means “parents are being charged for the airline to meet its child safety and disability-related obligations as set out under aviation rules”.

Ryanair is “the only major airline flying out of the UK to impose this charge”, the watchdog stated.

Other airlines allow children to be seated next to a parent without requiring a paid adult reservation, or automatically assign seats together during the booking process, the CMA noted.

The probe will also look at whether Ryanair’s compulsory family seat charge is dripped during the booking process — when a company fails to show customers all unavoidable costs upfront.

The CMA stressed it is at the early stages of its investigation and has “reached no conclusions about whether Ryanair has broken the law”. Hayley Fletcher, senior director of consumer protection at the CMA, said: “Lots of families save up to afford a summer holiday and we know that extra charges can quickly bump up the price.

“Our investigation will consider Ryanair’s approach to family seat reservations and how the cost is presented to consumers, to determine whether they comply with consumer law.

“For the past year, we’ve told businesses to ensure their customers are shown the total price upfront – those who don’t face the very real possibility of action from the CMA.”

Rory Boland, editor of consumer magazine Which? Travel, said: “Ryanair doesn’t have to wait for the outcome of the CMA’s investigation. It could stop charging these unreasonable fees today and we would encourage them to do that.”

Ryanair issued a statement saying: “Ryanair’s family seating policy fully complies with all relevant laws and regulations, and saves families money when travelling on the UK’s lowest fare airline.”

The airline insisted it “does not charge any fee for children to sit beside their parent”, and “parents travelling with children pay for only one (adult) reserved seat”.

It went on to say: “This bogus CMA investigation is a failed effort by the Starmer Government to pretend it cares about consumers when it has failed to abolish APD (air passenger duty) which would immediately deliver lower fares for all consumers and growth for the UK aviation, tourism and wider economy.

“Ryanair looks forward to disproving these false CMA claims.”

The CMA is an independent non-ministerial Government department, funded by the Treasury.

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I left the UK at 73 for a new life as a holiday rep abroad

WHILE most Brits use retirement to slow down, one Brit has done the opposite by starting a new life in Spain.

Fed up of the UK’s grey skies, Jeff Locke-Lavell packed his bags and moved to Majorca to start a new career as a Tui holiday rep.

Jeff Locke-Lavell decided to move to Majorca and become a Tui rep in his seventies Credit: Jeff Locke Lavell – TUI BLUE
Collage of travel items including a plane, sunscreen, passport, suitcase, and plane tickets, advertising The Sun's travel Instagram account.

Jeff admitted that in Majorca he’s “happier than ever”, now waking up to sunshine and spending his days helping people make the most of their holiday.

“It’s a completely different way of life,” he said.

Day-to-day, Jeff helps out with guest experiences at Tui Blue Sensatori Biomar Resort as well as sharing tips about the resort and the area.

One of his top tips: “If you want to see the real Majorca, I always suggest heading out to places like the mountains around Sóller or taking a boat trip along the coast.

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“There are some incredible hidden coves and the island has so much more to offer than people expect,” he revealed.

Jeff continued: “For something special, I love recommending a Palma day trip. The old town, the cathedral, the food, it’s a brilliant day out.

“And for families, the experiences we offer mean you can really make the most of your time here without the stress.

“Everything’s taken care of.”

In his free time, alongside his wife, they explore Majorca and its hidden gems Credit: Jeff Locke Lavell – TUI BLUE

When not working, Jeff and his wife, Sarah, make the most of living in Majorca, heading off exploring different spots including ticking things off the bucket list such as learning to scuba dive.

He said: “It’s something I’ve always wanted to do but never had the confidence and this job has given me that push.

“There’s always something new to discover.”

Before heading out to Spain, Jeff thought he would slow down.

But after the couple fell in love with Spain following trips to Nerja and Sarah landed her dream role as a kids’ club rep with Tui, working across Spanish destinations such as Benidorm and Majorca, as well as Lapland, the decision felt easy.

Jeff said: “We loved the lifestyle straight away, it was the warmth of the people, the pace of life, and of course the weather.

He added: “That’s when I thought, why not give [becoming a Tui rep] a go myself?”

Then landing a role as a Tui Blue rep, Jeff felt as if he had achieved a lifelong dream, especially after watching holiday reps work as a child during summer trips to Cornwall.

Jeff recommends taking a boat trip along the coast Credit: Jeff Locke Lavell – TUI BLUE

He shared: “At my age, you don’t expect someone to say yes, but they did – and it’s the best thing that’s ever happened to me.

“People think opportunities like this are only for the young, but that’s just not true.”

He added that no two guests are the same, with some wanting total relaxation while others want adventure.

“One minute I’m chatting to a family about day trips, the next I’m pointing couples towards hidden gems across the island,” he said.

Ultimately, Jeff hopes that other Brits will take similar leaps later in life.

“I’d say to anyone, if you’re thinking about doing something different, whether it’s a new job, moving abroad or trying a new hobby, just go for it.

“Life’s too short to sit back and wonder what if.

“I thought my best years were behind me, but it turns out they were only just getting started.”



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‘I took my five-year-old on holiday and found the best resort for solo parenting’

Rafaela Kuzenc was staying at TUI’s new Holiday Village resort in Tunisia, and from the moment she arrived, everything seemed geared towards making family holidays as easy as possible

Is Tunisia Actually A Good Family Holiday

Travelling alone with a five-year-old sounds simple on paper. In reality, it’s usually a mix of logistics, snack management, emotional negotiation and carrying more things than you thought physically possible.

So when I booked a sizzling half-term trip to Tunisia with my daughter, I had two possible outcomes in mind: either it would be smooth and surprisingly easy or completely exhausting from start to finish. It didn’t feel like a third option existed.

The holiday began with a 3am alarm and an early morning flight. By the time we’d landed, navigated the airport and reached the resort, I already felt like I needed a holiday from the holiday.

As any parent travelling solo will know, there is nobody to hand responsibility over to. Every suitcase, every snack request falls entirely on you. That’s why I was pleasantly surprised by how quickly I started to relax.

Do you have a story to share? Email webtravel@reachplc.com

We were staying at TUI’s new Holiday Village resort in Tunisia, and from the moment we arrived, everything seemed geared towards making family holidays as easy as possible. Constant sunshine and 30C all week also didn’t hurt.

Check-in was smooth, staff were welcoming, and within minutes we were being shown to our suite. It had separate sleeping areas, and my daughter was thrilled to discover she had her own room. She barely stopped talking about it for the rest of the day.

Then came the pool. And honestly, seeing it was the moment I stopped worrying about entertainment schedules. Before arriving, I had imagined we’d spend our days trying lots of different activities and making the most of the organised entertainment. Instead, my daughter became completely obsessed with the pool. If it had been entirely up to her, she would have spent the entire week pretending to be a mermaid.

The water slides quickly became the highlight. On one afternoon, she went down the same slide so many times I lost count. I just sat there watching, occasionally wondering if I was meant to be doing something else, and then deciding I wasn’t.

For once, I wasn’t responsible for inventing fun every 10 minutes. The kids’ club took that even further. I went to check on her after about half an hour, expecting hesitation, clinginess, or at least a “stay with me”. Instead, she barely looked up.

She was too busy drawing, playing games and joining in with activities. In fact, she enjoyed it so much that she stayed for the full three-hour session.

As a parent travelling alone, that kind of independence is priceless. The staff were warm, friendly and engaging, and the children’s programme was well organised. Knowing there were trained staff, lifeguards and structured activities around gave me confidence to actually relax.

I even booked a massage for myself and later one for my daughter. It was her first professional massage and she absolutely loved it. Would I normally book a spa treatment for myself when travelling alone with a child? Probably not.

But that’s exactly what surprised me about this holiday. For brief moments, it didn’t feel like I was travelling solo at all. Meanwhile, my daughter was happily entertained elsewhere, which felt almost surreal.

Meal times were another area where the resort made life easier. There was no planning, no shopping and no cooking. Whenever my daughter announced she was hungry, there was always something available, whether that was pasta, sandwiches, fruit, snacks or desserts. The toasted sandwich station became particularly useful.

Of course, travelling solo with a child is never completely stress-free. Early mornings were still early mornings. Bags were still heavy and there were moments when I felt like a walking luggage depot. Some activities were also better suited to older children, although my daughter didn’t seem particularly bothered because all roads eventually led back to the pool.

One of our favourite moments came during a boat trip when we spotted dolphins swimming nearby. Seeing her face light up reminded me why travelling with children can be so rewarding despite the challenges.

By the end of the week, my daughter didn’t want to leave. Normally, after a few days away, she starts talking about seeing her dad again and returning home. This time she was trying to negotiate staying in Tunisia indefinitely.

That, more than anything, felt like a successful holiday. I arrived expecting to spend the week entertaining my daughter. Instead, I found myself enjoying the holiday too.

Book it

TUI offers a seven-night holiday to Skanes, Tunisia, staying at the 4T+ Holiday Village AQI Skanes Resort on an all-inclusive basis from £830 per person. Price is based on two adults and two children sharing a 1 Bedroom Family Room with Balcony or Terrace. Includes TUI Airways flights departing from Newcastle on

5th July 2026 with 25kg hold luggage per person and transfers included. Package includes one free child place.

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I stayed at the beachfront TUI resort that feels more like Olympic Village with aquapark, 8 pools & loads of activities

Collage of a modern hotel and pool, an ancient amphitheater, and outdoor dining and lounge areas.

THE premise was sound, I still insist. Whisking sociable teens Reggie and Stanley away from distractions in the run-up to their A-levels and GCSEs for a week of intense relaxation and revision.

And so we headed to Tui’s Magic Life Jacaranda beach-front complex in Antalya, the jewel of Turkey’s Mediterranean coast.

The pool at Tui Magic Life Jacaranda Credit: Supplied
The stunning Roman amphitheatre Credit: Alamy

I realised my “no distractions” argument was a mistake as soon as the boys’ jaws dropped when we rolled up outside the stunning, marble-floored hotel and glimpsed our new home for the week.

We might as well have checked into Alton Towers, or Chessington World of Adventures.

Only those popular family theme parks don’t boast 5H opulence, eight swimming pools, a thrilling aqua park, sandy beach, huge buffet diner and six à la carte restaurants.

And for sports-mad youngsters, the complex — the size of 18 football pitches — boasts a gobsmacking array of facilities which makes it feel like you’re living in an Olympic Village.

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From tennis, beach volleyball, basketball, badminton and table tennis, to football, archery, darts and cycling, there’s something for everyone.

The hotel puts on daily group sessions and courses, with expert coaches on hand if guests want to pay for extra tuition.

There’s also canoeing or windsurfing, catamaran sailing, water-skiing or wakeboarding off the “Turquoise Coast”, aptly named for its stunning blue waters.

A well-equipped gym is open for more than 12 hours a day — a dream for an 18-year-old and 15-year-old needing to let off steam between hitting the books.

There’s a big indoor pool and spa offering treatments, while classes can also be booked for zumba, Pilates, yoga, aqua aerobics, spin cycling, shuffleboard and trampolining.

And dedicated kids’ and teens’ clubs leave parents free to soak up the sun.

With the boys finding a window between the fun activities to do some revision, I tried out the “abs-blast workout”.

Despite the language barrier between the different nationalities, we were united in grunting and groaning as we were put through our paces in an outdoor fitness hut overlooking the sea.

Meanwhile, the Nordic walking class had a dozen intrepid guests gripping poles and striding off down the beach for a 45-minute cardio-busting thrashing.

Teenagers love their food — and with so many activities going on it’s easy to work up an appetite.

The main buffet was a dream for Reggie and Stan, with chefs rotating special cuisine nights including Turkish, Italian or Tex-Mex.

The fresh salads were incredible and cooks prepared pasta, grilled meats and flatbreads while we waited, mouths salivating.

Easy does it by the sea Credit: Supplied
Make a splash and enjoy windsurf fun Credit: Supplied

With breakfast from 7am till 11am, lunch from 12.30 till 4pm, and dinner stretching from 6.30pm till 9pm, it’s hard to imagine ever feeling hungry.

But a coffee house, beach and pool bars offer snacks all day, and the dedicated Wunderbar opens 24 hours, providing drinks and food to insomniac guests.

It’s tempting not to leave the complex. But for guests choosing a break from the idyllic swimming pools, there are day trips offering a chance to learn some of Turkey’s incredible history.

I chose a half-day trip to the nearby ancient port city of Side and its 1,400-year-old ruins.

There’s a huge Roman amphitheatre which used to seat 20,000 locals cheering on gladiators, while the 2nd-century seafront shrines, the Temples of Apollo and Athena, were simply awesome.

Strolling through the modern-day Side, stopping to browse the bazaars selling sizzling kebabs and chunks of delicious Turkish Delight, we stepped on glass walkways, revealing the ancient Roman streets below.

Back at the hotel, the rooms are airy, bright and comfortable.

The vast, five-floor main building offers beds close to the buffet and gym, and glorious views across the sprawling complex.

The main buffet was a dream for Reggie and Stan, with chefs rotating special cuisine nights including Turkish, Italian or Tex-Mex Credit: Supplied
Reggie and Stanley by the pool Credit: Supplied

Smaller, quieter rooms are available, spread throughout the gardens and closer to the gorgeous beach.

Some lucky guests can even opt for “swim-up” apartments, with a balcony stepping into one of the many shared pools.

The staff are friendly and happy to help.

A huge amphitheatre hosts professional shows at night, as well as movie nights and live music.

There are also themed parties and discos on site, and an indoor nightclub for guests wanting to boogie into the early hours.

Magic Life Jacaranda offers a classic “something for everyone” heavenly holiday — even for youngsters preparing for exams.

What the boys missed out on study hours, they more than made up for in memories that will last a lifetime.

Like most guests who have been lucky enough to experience this perfect holiday destination in southern Turkey — boasting blazing sun for more than 300 days a year — we’ll be returning as soon as possible.

GO: ANTALYA, TURKEY

GETTING/STAYING THERE: Seven nights’ all-inclusive at the 4T+ Tui Magic Life Jacaranda is from £714pp based on two adults and two children sharing a Lake House double room with pool view and balcony.

Price includes flights from Gatwick on September 17, 20kg luggage and transfers.

See tui.co.uk, head to your local TUI holiday store or download our app.

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TUI launches ‘price match guarantee’ for British families and they’ll refund you if you find it cheaper elsewhere

TUI has introduced a new policy where customers will be guaranteed the lowest price possible for package holidays.

For Brits going abroad, it means that if you find and book a TUI break but then find it cheaper somewhere else TUI will refund the price difference.

The holiday must meet certain criteria and you can apply for a TUI price check Credit: Getty

TUI has called it the ‘Price-Match Promise‘ and it applies to package holidays booked through TUI, as well as online and through travel agents.

If customers have booked a TUI break but find the same deal cheaper on another website, simply fill in the online form to request a price check.

If all the criteria are met, TUI will then either discount the package holiday booking or, if full balance has been paid in full, refund the price difference within 14 days.

There are lots of details that have to be met, however.

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Firstly, the package holiday must be publicly available to book with another company at the same time – or within 72 hours of booking with TUI.

It must depart from the same airport on the same day with the same TUI flight and flight number.

The accommodation must be at the same resort or hotel with the same board basis and room type.

It has to be for the same amount of time, include transfers and at least the same baggage allowance.

TUI said: “We know that value for money is front of mind for many customers right now, and this new promise is about ensuring customers can book with confidence, knowing they won’t miss out if the same TUI package is available for less elsewhere.

“Under the new promise, customers can request a price match if they find the same Tui package holiday available at a lower price with another operator within 72 hours of booking their holiday – available in all channels – online, via our own retail stores or independent travel agents.”

TUI can guarantee the cheapest price with the ‘Price -Match Promise’ Credit: Getty

It continued: “Where the criteria are met, we’ll either discount the booking or refund the price difference if the final balance has already been paid, helping ensure customers genuinely get the most for their money, without needing to shop around again after they’ve booked.”

Package holidays booked through a third-party are excluded.

Marella Cruises, Crystal Ski, TUI River Cruise bookings are also not included.

Quotes, prices and bookings available from TUI UK Ltd, including First Choice and holidayhypermarket.co.uk are not included either.

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TUI, Jet2 and EasyJet Bluetooth rules after plane heading to Spain evacuated

An aeroplane had to be sent back to the airport it took off from after an incident mid-air

Air travellers are being forced to think carefully about Bluetooth rules on flights after a plane was sent back to an airport and evacuated. The incident has reportedly led to the arrest of a passenger.

Headlines today suggest that refusing to follow the rules may result in the flight returning to the airport for safety reasons. On Saturday afternoon, a flight took off for Palma de Mallorca in Spain from Newark Liberty International Airport in New Jersey. Yet some time later, while over the Atlantic, it was forced to return to the airport it set off from due to a security emergency, reports say.

For UK travellers, the incident will emphasise the importance of following airline rules. It will also require many to check them to make sure they adhere to the guidance.

easyJet rules on Bluetooth use

easyJet’s website states that you can use portable electronic devices on board for activities such as playing games, reading e-books, watching movies and listening to your favourite music. The airline says passengers can use most devices during all parts (take-off, the flight and landing) of the journey.

The site adds: “All devices must be in ‘flight safe’ mode for taxi, take-off, inflight and landing and held securely in your hand or in your pocket. During the taxi-in to the arrival gate the cabin crew will let you know when you can make telephone calls or send text messages.”

The airline also notes that some devices can be used for boarding and in-flight provided they are in “flight safe” mode. However, this is not the case during taxi, take-off and landing – as they must then be safely stowed away in the overhead locker. These are:

  • All Bluetooth accessories (wireless keyboard, headphones etc)
  • Notebooks
  • Large music players
  • Ultra books
  • Laptops
  • DVD players
  • Large electronic games

easyJet says that devices that do not have a “flight safe” mode will need to be turned off for the duration of the flight. There may be times when the pilot or cabin crew may ask for all electronic devices to be switched off so please follow their instructions, the airline says.

In the incident in America on Saturday, according to some passengers who spoke to the website AirLive, the crew had ordered passengers to immediately disconnect all Bluetooth devices. However, after repeated requests, at least two devices remained on.

The pilots decided to return to USA, Spanish news website El Diario reports. Reports say the threat originated from a device referred to by “a certain four-letter word.”

Passengers reportedly told aviation media that the message read ‘BOMB’. After landing back at Newark, the plane was evacuated while security staff inspected the aircraft.

The authorities later said it was the name of a device and arrested the suspect. According to media reports, he was a teenager.

Ryanair, Jet2 and TUI rules on Bluetooth use

Airline rules for UK travellers on popular carriers are clear on what passengers need to do. Ryanair’s website has a a section entitled “Will I be able to use my phone/device/electronics on board?”

It says: “Yes. You may use your laptop, tablet, smartphone and other electronic devices on board Ryanair flights. Your device will need to be switched to flight mode for the entire flight duration.

“Laptops and larger electronics can be used once the fasten seatbelt sign has been turned off. For safety reasons, these items must be kept in the overhead locker or stored in your bag under your seat when the aircraft is taxiing (moving towards the runway for take-off or towards the terminal after landing), take-off and landing stages of your flight.”

Jet2’s website also offers guidance for passengers. It says: “You can use all handheld electronic devices and Bluetooth gadgets, such as headphones, throughout the flight, as long as they’re switched to flight mode while onboard.

“Larger gadgets, such as laptops, must be switched off and put away for take-off and landing. If there are any changes to this, the captain or our cabin crew will let you know.”

TUI’s website has a similar section about using personal electronic devices on a flight. Its guidance states that passengers can use things like MP3 players, e-books, smartphones, and other handheld personal electronic devices at any time during a flight, unless they are told otherwise by the crew – “as long as they’re switched to ‘Flight Safe Mode’ or ‘Airplane Mode’.”

The site adds: “That said, please make sure you listen carefully to the safety briefing by the cabin crew. You’ll not be able to use any type of clip-on product to hold your phone or tablet on TUI flights, as you’re not allowed to attach anything to your tray tables or seats.”

The airline says that if you are carrying larger devices like laptops and larger tablets, you will be able to use them during the flight. However, it emphasises that they will need to be switched off for take-off and landing and stowed away.

The airline says: “You’ll need to take these items out of your hand luggage before you get to the security search point. This is because they’ll need extra screening. If any of your electronic devices can’t be switched to ‘Flight Safe’ or ‘Airplane Mode’, they’ll need to be switched off completely throughout the flight. Please also be aware that you won’t be able to charge your laptop on the flight.”

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Jet2, easyJet, TUI and Ryanair passengers told ‘do not choose refund’ for one reason

Thousands of people are finding their holiday flights disrupted as a result of the conflict in the Middle East but the CAA say there is one time you should never choose a refund

Scores of holidaymakers are facing an anxious wait ahead of their summer getaway as worries persist over the ongoing conflict in the Middle East. Thousands have already had their flights cancelled or disrupted, leaving them with the stressful task of replanning their trips or abandoning them entirely.

However, the Civil Aviation Authority, which oversees and regulates civil aviation in the UK, has issued summer guidance for passengers, outlining their rights should a flight be cancelled either before they depart or while they are already away. It has also reassured travellers that they are “well protected” when things go wrong.

It said: “You may have seen reports about possible disruption to flights this summer. As the summer travel season approaches, airlines, government and industry partners are working closely to support smooth journeys.”

It continued: “While there is a risk of some disruption as a result of the situation in the Middle East, travellers in the UK are well protected by some of the strongest passenger rights in the world, offering reassurance if disruption does occur.” Publishing the statement on its website, it went on to outline several key rules all passengers should be aware of if their flight is disrupted – including one scenario where you should not request a refund, reports the Liverpool Echo.

Cancellation of a flight departing from or travelling to the UK

If your cancelled flight was booked directly with the airline or via a third party your airline is required by law to offer you the following 3 options to choose from:

  • a refund
  • an alternative flight (referred to as “re-routing”) at the earliest opportunity
  • an alternative flight (referred to as “re-routing”) at a later date at your convenience, subject to availability.

It said: “You will be required by the airline to select one of these options. Once you have committed to one of these options with your airline you are unlikely to be able to change your mind. Ensure that you consider all options carefully before selecting the best choice for you.

A Refund

The CAA advised: “Do not choose a refund of your flight if you still wish to travel. If you choose a refund, you will not be entitled to re-routing or care.

“If you no longer wish to travel you can ask for a refund. If you chose this option, you will need to confirm this with your airline. The airline should provide you with a refund within 7 days. If you booked through a third party, your refund may take longer.

“Your right to a refund applies to all the parts of the ticket you have not used. For example, if you booked a return flight and did not depart, you are entitled to the full cost of the return ticket. If you are part way through your journey and your connecting flight is cancelled you are also entitled to a flight back to your original UK departure airport if you decide not to, or cannot, continue your journey.”

An alternative flight (re-routing) at the earliest opportunity

This requires the airline to find you a different flight to your destination as close as possible to the time of your original flight, explained the CAA. It said: “If there are lots of flights being cancelled, it may be challenging for your airline to find you alternative flight seats as other flights may already be full.

“Although we expect your airline to do all it can to offer you an alternative flight (which may mean flying on an alternative airline) and keep you updated while you wait, limited available seats may mean that your airline may not be able to get you to your destination as quickly as you or it would wish.

“If you are already at the airport when your flight is cancelled and you choose this option, your airline should also provide you with care in the form of meals, refreshments and hotel accommodation proportionate to the wait for your alternative flight. You are also entitled a means of communication e.g. two phone calls or emails.”

If your cancelled flight was a component of a package holiday

If your cancelled flight was a part of a package holiday, you benefit from the same rights as if you had booked directly with the airline. Refer to “If you booked a flight directly with the airline or via a third party” for details of these rights.

In addition, you may also benefit from additional rights under the Package Travel and Linked Travel Arrangements Regulations. Your package provider must offer a suitable alternative holiday if it can, or a refund for the full price of your package holiday.

Cancellation of a flight to the UK

These are similar to the rules for flights from the UK with some small expections, The CAA said if you booked a flight directly with the airline or via a third party and your return flight has been cancelled, you may be covered by UK passenger rights legislation, however this is dependent on which airline is operating your flight.

If it is a UK or EU air carrier you will be covered however if you are travelling with a non-UK or non-EU air carrier you will not be covered. It adds: “If UK passenger rights legislation does not apply, we encourage airlines to do all they can to minimise the overall impact to their passengers. You may also have some protection if you booked your flight with a credit card or via your travel insurance.”

However if your flight is covered by UK passenger rights legislation your airline is required by law to offer you the following 3 options to choose from:

  • a refund
  • an alternative flight (referred to as “re-routing”) at the earliest opportunity
  • an alternative flight (referred to as “re-routing”) at a later date at your convenience, subject to availability.

It added: “You will be required by the airline to select one of these options. Once you have committed to one of these options with your airline you are unlikely to be able to change your mind. Please ensure that you consider all options carefully before selecting the best choice for you. For most passengers, your choice will be a flight home.

A Refund

It said: “Do not choose a refund of your flight if you still wish to travel. If you choose a refund, you will not be entitled to re-routing or care. If you no longer wish to travel you can ask for a refund.

“If you chose this option, you will need to confirm this with your airline. The airline should provide you with a refund within 7 days. If you booked through a third party, your refund may take longer.

“Your right to a refund applies to all the parts of the ticket you have not used. For example, if you booked a return flight and did not depart, you are entitled to the full cost of the return ticket. If you are part way through your journey and your connecting flight is cancelled you are also entitled to a flight back to your original UK departure airport if you decide not to, or cannot, continue your journey.”

An alternative flight (re-routing) at the earliest opportunity

This option requires the airline to find you an alternative flight to the UK as close as possible to the time of your original flight. The CAA advised: “If there are lots of flights being cancelled, it may be challenging for your airline to find you alternative flight seats as other flights may already be full. Although we expect your airline to do all it can to offer you an alternative flight (which may mean flying on an alternative airline) and keep you updated while you wait, limited available seats may mean that your airline may not be able to get you to your destination as quickly as you or it would wish.

“If you are already at the airport when your flight is cancelled and you choose this option, your airline should also provide you with care in the form of meals, refreshments and hotel accommodation proportionate to the wait for your alternative flight. You are also entitled a means of communication e.g. two phone calls or emails.”

If your cancelled flight was a component of a package holiday

If your cancelled flight was a component of a package holiday, you benefit from the same rights as if you had booked directly with the airline, said the CAA. Refer to “If you booked a flight directly with the airline or via a third party” for details of these rights.

It added: “In addition, you may also benefit from additional rights under the Package Travel and Linked Travel Arrangements Regulations. Normally your tour operator will contact you in advance to re-arrange your flights back to you UK. However, if you are at the airport, you should contact your package travel organiser to talk through your options.”

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TUI launches new holidays to 30C ‘Smiling Coast’

An image collage containing 3 images, Image 1 shows Aerial view of Sanyang beach with a winding river and buildings along the coastline, Image 2 shows A beach with lounge beds and palm trees next to the ocean, Image 3 shows A sandy beach with huts, palm trees, and the ocean, with a wind turbine visible in the distance

IF YOU’RE looking for your next holiday spot, one sunny destination should be at the top of your list.

From November 2, TUI is launching holidays between a major UK city and one of the best-value winter sun spots.

TUI is launching direct flights to The Gambia from Birmingham Airport Credit: Ben G Waller

Weekly flights between Birmingham and Banjul, The Gambia, will fly on Mondays – with the journey only taking six hours.

Between November and April, temperatures usually hit 30C in The Gambia and to make the most of it, you can explore the country’s golden beaches and warm seas.

Dubbed the ‘Smiling Coast of Africa’, visitors can head off on a boat cruise to spot wildlife and mangroves, along The Gambia River, which runs through the country.

And if you want to see more wildlife, then you can visit the Kachikally Crocodile Pool in Bakau or explore Abuko Nature Reserve which spans around 260 acres just south of Banjul and is home to more crocodiles as well as monkeys.

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For history lovers, there’s Kunta Kinteh Island – a UNESCO World Heritage site that used to be a former slave-trading post.

TUI’s Linda Sharrocks, recently visited The Gambia and said: “I chose The Gambia for winter sun without having to fly as far as the Caribbean or Thailand, and it completely delivered.

“You’ve got guaranteed sunshine, beautiful sandy beaches and some of the friendliest, happiest people I’ve ever met.”

She added: “Kololi Beach was a highlight for me – it’s quieter but still close to everything.”

Other popular beaches include Kotu Beach, which is known for being a family-friendly spot with gentle waves and Sanyang Beach – which is also known as Paradise Beach – with a number of beach bars and local fishing boast bobbing in the water.

Linda also revealed that The Gambia is cheap when there, with a meal and drink costing just a few quid.

The Gambia is just six hours from the UK and boasts 30C temps Credit: Ben G Waller

“There are loads of amazing restaurants and bars to try like Scala and Ginger for food, and Mkais for a drink and live music,” she shared.

“I loved visiting the local markets and just soaking up the laid-back atmosphere.

“My biggest tip is to get out and explore the local restaurants and bars, that’s where you really get a feel for the place.”

Holiday packages with TUI to The Gambia start from £800 per person and include flights, accommodation, transfers, luggage and all-inclusive food and drink.

And while there, your meals will only cost you a few quid Credit: Ben G Waller

Chris Logan, Commercial Director at TUI UK, said: “We know Brits are looking for winter sun that delivers great value without the long flight times, and destinations like The Gambia are seeing real growth as a result.”

Matt Hazelwood, Chief Commercial Officer at Birmingham Airport said: “We are delighted to welcome The Gambia back to our list of direct destinations with TUI.

“This popular winter sun getaway is easily accessible from Birmingham Airport, offering beautiful sandy beaches, stunning scenery, and nature reserves rich in Gambian wildlife, all just a six-hour flight from BHX.”

Don’t worry if you aren’t close to Birmingham though, as TUI also has flights to The Gambia from London Gatwick and Manchester airports.



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TUI ‘secret section’ cost-saving method can get you return flights from £30

It works for breaks across Europe and even long-haul holidays

Holidaymakers could snap up bargain return flights from as low as £30 to the most popular holiday hotspots thanks to a little-known TUI Airways booking trick. The ‘insider trick’, revealed by TUI UK’s Commercial Director Chris Logan, reveals how travellers can snap up last-minute flights weeks before departure which include bargain breaks across Europe and even long-haul escapes for a fraction of the usual price.

On TUI’s dedicated ‘ Cheap Flights ’ page Brits can find seats on return routes which are regularly released at heavily reduced prices in the weeks and months leading up to departure. “If you’ve got a bit of flexibility, this is one of the easiest ways to find a great-value getaway. It’s not something everyone knows about, but checking our flights page regularly can uncover some genuinely low fares, especially closer to departure as we look to fill remaining seats,” said Chris Logan.

“We’re talking everything from quick European breaks to long-haul trips across the Caribbean, Mexico and Thailand. Because TUI Airways flies from 22 airports across the UK, it makes it easy to pick a date, pack a bag and fly from your closest regional airport.”

The best deals tend to be snapped up by those who can be flexible on dates and airports, with flights leaving from more than 22 UK airports. And it’s not just quick getaways. The deals can stretch from short breaks to two-week holidays or even longer.

Chris added: “For customers who don’t mind when or where they go, it can be a really simple way to save money on flights and land some of the best-value fares”.

Right now, Brits can find deals such as:

  • Seven nights in Palma de Mallorca with return flights from London Gatwick from £30 per person (1 July to 8 July)
  • Seven nights in Ibiza with return flights from London Stansted from £63 per person (1 July to 8 July)
  • Seven nights in Agadir, Morocco with return flights from Newcastle from £66 per person (8 June to 15 June)
  • Seven nights in Tenerife with return flights from London Gatwick from £82 per person (6 June July to 13 July)
  • 14 nights in Cancun, Mexico with return flights from Manchester from £350 per person (7 June to 21 June)
  • 14 nights in Punta Cana, Dominican Republic with return flights Manchester from £350 per person (6 June to 20 June)

Travellers looking to lock in value a little further ahead can also take advantage of TUI’s additional current flight offer. On TUI Airways bookings departing between July 2026 and April 2027, customers can receive £40 off per person which will be already applied to the flight price, offering even more ways to bring down the cost of a getaway.

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Little-known TUI trick could help Brits snap up £30 flights for summer holidays

Insiders at TUI have revealed a little-known booking trick that most Brits don’t know about, and it could help you save money on flights and even get returns from £30

If you’re always on the lookout for cheap holiday deals, then you may want to take note of a little-known TUI trick revealed by insiders at the holiday giant.

In fact, according to TUI UK’s Commercial Director Chris Logan, it could help you snap up return flights from £30 to a number of holiday hotspots including Spain, Greece, Portugal and Turkey.

You’ll need to book just a few weeks before departure – and according to Chris it can work on long-haul holidays like the Caribbean, Mexico and Thailand too.

According to TUI insiders, the holiday giant’s dedicated ‘Cheap Flights‘ page is where the firm will release flights that have been heavily reduced. This can be because of a number of factors, such as if a plane isn’t full and the airline is trying to sell the remaining seats.

Chris explained: “If you’ve got a bit of flexibility, this is one of the easiest ways to find a great-value getaway. It’s not something everyone knows about, but checking our flights page regularly can uncover some genuinely low fares, especially closer to departure as we look to fill remaining seats.”

“We’re talking everything from quick European breaks to long-haul trips across the Caribbean, Mexico and Thailand. Because TUI Airways flies from 22 airports across the UK, it makes it easy to pick a date, pack a bag and fly from your closest regional airport.”

Obviously it only works if you can be a little flexible on your dates, and even destination; but given the summer holidays stretch over a six-week window, it could mean you could bag some tempting deals during the peak seasons too.

Chris added: “For customers who don’t mind when or where they go, it can be a really simple way to save money on flights and land some of the best-value fares”.

Unsurprisingly, the cheapest fares from £30 tend to fall outside of the school holiday dates, for example for flights in June or early July. However, if you’re tied to term time, you could still bag cheaper flights and potentially save on your holiday during the busier periods.

For those who are able to travel outside of the school holiday dates, you can find return flights from £30pp to Majorca, from £63pp to Ibiza, and even £82pp to Tenerife.

Of course the TUI hack isn’t the only way you could find some tempting holiday bargains. For example, Skyscanner has an ‘anywhere’ feature that lets you pick some dates, and then it simply shows you all of the cheap flight deals it can find for that window, which can be really useful if you’re not too set on a specific destination.

Meanwhile, easyJet has an ‘Inspire me’ tool where again you can enter the rough window you’d like to travel, the type of holiday you’re after (for example city break or beach holiday), and then it will show you some of the cheapest flights on offer to a number of destinations.

Have you been on an amazing holiday after finding an incredible deal? Email us at webtravel@reachplc.com

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HMRC update over tax changes affecting Ryanair, EasyJet, TUI, Jet2 flights

Critics of the current system say it doesn’t reflect reality

The Government has issued an update about tax changes affecting UK air travel. The policy update could impact journeys with major airlines such as Ryanair and EasyJet. The ministerial response comes after major concerns were raised about the current system, which campaigners branded “completely unfair”.

The Treasury has issued a response to a petition to Parliament that garnered more than 10,000 signatures calling for a review of the scale rate expenses paid to employees who travel outside the UK, such as airline cabin crew. These scale rate payments are where a business provides an employee with a set amount of cash, to cover business expenses such as travel and meals, so the worker does not have to provide receipts for each item. The petition called for ministers to “review and increase” the expenses rates. The campaign said: “We feel the rates are not reflective or the real costs for people whose work takes them abroad, and that the way they are put into blocks of 5/10 or 24 hour blocks is completely unfair.

“We want these rates to be reviewed by HMRC so they are up to date with the current cost of living.” These time blocks refer to the fact there are different rates that apply depending on the length of time the expenses relate to. There are different rates for a period of more than five hours but less than 10 hours, another one for more than 10 hours but less than 24 hours, and still another rate for a period of more than 24 hours.

The petition goes on to make the case why the current system is unfair: “If a flight is delayed by an hour this can mean dropping from the 24 hour payment down to the 10 hour payment so essentially working 12 hours without a payment. This is a common occurrence in air travel, hence crew being penalised for something out of their control.

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“We believe the scale rates need to provide a wider range of rates and time blocks so that if you fall between rates you are not penalised.” Just over 11,000 people have pledged their support for the petition at the time of writing. If a petition reaches 10,000 signatures, the Government is obliged to pen a response.

You can read the petition in full

Government response

The Treasury has now issued a reply. On the question of whether there could be changes to HMRC’s policies in this area, the group said: “The Government keeps all taxes under review as part of the policy making process.

“Any decisions on future changes in this area will be taken in the context of the wider public finances.” The group also set out the reasoning behind the current scale rates system.

The Treasury said: “Overseas scale rates (OSR) allow employers to reimburse overseas travel costs without receipts. Where costs exceed rates, receipts can be used. The Government keeps OSR under review. The Government recognises that employees who travel overseas for work, including cabin crew, incur additional costs and that employers need practical ways to reimburse those costs fairly.

“HMRC’s overseas scale rate system is intended to support this by providing a consistent, evidence based framework for tax free subsistence payments where employees are travelling abroad as part of their role.” The Government body went on to explain that the scale rates are not intended to reflect a person’s expenses in every case, but instead provide a “standard set of benchmark amounts” that employers and employees can use.

Bespoke rates

Further explaining the rules, the response set out: “Employers are not required to use HMRC’s published scale rates if they believe these do not reflect their employees’ circumstances. Employers can agree bespoke rates with HMRC based on evidence of actual costs, or they can reimburse the actual costs incurred where receipts are available.

“These alternatives allow employers greater flexibility where working patterns, disruption or sector specific issues mean the standard rates are not appropriate.” You can sign the petition on the website.

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I lived in Portugal for nearly a decade

WITH 300 days of sunshine, golden beaches and beautiful hotels – the Algarve ticks all the boxes when it comes to summer holidays.

TUI travel agent Donna Connett is a huge fan and has been visiting the region for over 20 years after living there for a decade – so she knows all the best spots from its coastline to top restaurants.

The Algavre has over 300 days of sunshine every year Credit: Alamy
TUI travel agent Donna Corbett has been visiting the region since 2005 – and used to live there Credit: TUI

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After living in the Portuguese region, Donna has been back almost 30 times and always heads to one place – Albufeira.

She describes it as “one of those places that just feels easy the second you arrive”.

The Algarve is a popular spot for Brits being just a few hours away from he UK – and of course, for its coastline.

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It has more than 150 beaches spread across 125 miles of coast.

One of Donna’s all-time favourite seaside spots, called Praia da Coelha, is just outside of Albufeira.

Donna told us: “It’s a bit tucked away, so you don’t get as many crowds, which is half the appeal. The huge cliffs and clear water make it feels a bit more special than the bigger, busier beaches. 

“It’s the sort of place I used to relax on during a day off when I was a rep, and it’s stayed a constant ever since.”

Something else that’s very important whilst on holiday, is finding good places to eat – and Donna has one specific go-to restaurant.

“I’ll always point you towards the Steak House O’Farnel. It’s a small, family-run place – nothing fancy, but just great food and a relaxed atmosphere.”

The Algarve has hundreds of beaches on its 125mile coastline Credit: Alamy

Donna continued: “It’s the kind of restaurant where you don’t feel rushed, you’re looked after, and you end up staying longer than you meant to. I’ve been going there for years and it’s still one of my first stops every time I’m back.” 

There are many beautiful places to see, so Donna has some off the beaten track suggestions too.

Guia is definitely worth a visit, it’s known as the home of Chicken Piri Piri, and for good reason. 

“There’s plenty of authentic, local restaurants – they’re often busy and a bit no-frills in places, but the food feels properly local. Pair your “Frango à Guia” (Piri Piri Chicken) with fries and the traditional tomato and onion salad.”

Guia is the home of Chicken Piri Piri Credit: Alamy

It’s not all lazing about on beaches and getting a tan though, as holidaymakers can get active too.

The nearby Monchique Mountains is popular for mountain biking, jeep safaris, and small-group day tours.

Donna says it’s a great place to visit if you have the time: “It’s a completely different feel to the coast; cooler, quieter, a bit more traditional. You get a glimpse of what the Algarve’s like away from the beaches and resorts, such as a the historic spa village of Caldas de Monchique.”

If the Algarve has your attention Donna knows some incredible hotels to stay in too – and her favourite is the Tivoli Marina in Vilamoura.

Tivoli Marina Vilamoura can be booked through TUI Credit: TUI

The five-star resort is right on the beach near to shops, restaurants and bars with multiple swimming pools and a spa.

Donna said: “The Tivoli Marina in Vilamoura is probably the best I’ve stayed in. It’s got that ideal location between the marina and the beach, and it feels a bit more polished without being stuffy.

“I spent a lot of time in Vilamoura during my rep days, so I love going back now and having dinner and drinks around the marina – it’s definitely more relaxing now than when I was looking after guests!”

You can actually book a stay at the hotel with TUI, a seven-night holiday on a B&B basis from £1,361 per person including flights from Manchester Airport June 10.

Another deal is for Hotel Alisios – a seven-night holiday here on a B&B basis from £846 per person including flights from London Gatwick departing June 16.



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Ryanair, TUI and easyJet ban electric item – rules as flight diverted after passenger raises alarm

The Civil Aviation Authority today said ‘more awareness’ was needed as travellers ‘not aware’

Airlines have banned very common electrical items from flights – as news emerged of a surge in problems on flights caused by the items. Some carriers have begun to completely ban power banks that people use to charge their phones and tablets due to safety concerns. Generally, power banks are only permitted in carry-on, not checked luggage, amid fears they could explode and catch fire mid-flight.

The Civil Aviation Authority (CAA) today said ‘more awareness’ was needed as portable chargers carry ‘serious risks’ of overheating or catching fire. Jonathan Nicholson from the CAA told BBC News that restrictions such as not putting the devices in checked luggage were not “somebody being pedantic” or “for the sake of it”, with passengers urged “to do the right thing”.

Concerns are rising that people are ignoring the bans and simply taking the devices on board. Power banks have become popular because they offer essential, portable, and fast-charging power for smartphones and other devices while on the move, easing battery anxiety. They are affordable, compact, and versatile, enabling users to remain connected without needing a wall outlet, making them perfect for travel.

It comes after a UK-bound easyJet flight was diverted to Rome last week because a passenger had packed a charging power bank in hold luggage. The airline said the captain had decided to divert “in line with safety regulations” after a passenger informed crew during the flight that the portable charger was in the hold of the aircraft. Many airlines have toughened rules on power banks, often requiring that they be stored in hand luggage because of the risk of lithium-ion batteries catching fire.

The flight touched down safely at Rome Fiumicino and was rescheduled to the next day. A survey by the CAA of 1,000 UK passengers in November 2025 suggested more than a third know what lithium batteries are and are aware rules exist, but are unsure what the rules involve. Over-55s typically knew the rules better.

Mr Nicholson said the “basic set of international rules” all passengers must follow on power banks are:

  • Take them with you on board the aircraft, not in checked luggage
  • A maximum of two power banks per passenger
  • When on board the aircraft, don’t use them and “absolutely do not charge the power bank itself because that’s when they become really hot and most susceptible to having an issue”

Mr Nicholson said incidents involving power banks were “certainly on the rise” as portable chargers grow in popularity, alongside vapes which are not allowed in checked luggage either.

Vietnam Airlines, Vietjet Air and now Emirates have banned the batteries. Emirates states, like many airlines, the devices cannot be used during flight. In certain circumstances, they will be permitted on planes provided they are switched off and stored under your seat – not in the overhead cabin – with these rules coming into effect in October.

According to UK Civil Aviation Authority (CAA) safety experts, lithium batteries pose a danger on planes primarily because of their potential to enter “thermal runaway,” a phenomenon where a battery undergoes a rapid, uncontrollable rise in temperature, leading to fire, explosion, and the release of toxic fumes. Ryanair, easyJet and TUI all have regulations in place concerning power banks, batteries and electrical devices.

Ryanair

You may carry up to 15 personal electronic devices (this includes but not limited to: smartphones, tablets, laptops, cameras, handheld game consoles, headphones, power banks). Spare lithium batteries (including power banks) must be individually protected to prevent short circuits by placement in the original retail packaging or by otherwise insulating terminals by taping over exposed terminals or placing each battery in a separate plastic bag or protective pouch and carried in carry-on luggage only.

You may also carry up to 20 spare lithium batteries, provided they do not exceed 100Wh each.

Spare lithium batteries including power banks brought into the cabin should not be used to charge or power other portable electronic devices during taxi, take-off, or landing, not exceed 100Wh. They should not be placed in the cabin baggage loaded in the overhead storage locker. Be placed in cabin baggage under the seat in front, or on your person. Devices or batteries over 100Wh are not permitted in the cabin or the hold with the exception of Electric Wheelchair batteries.

Spare batteries, including power banks are not permitted in checked baggage.

For more information click here.#

easyJet

EasyJet strictly requires all lithium-ion batteries, spare batteries, and power banks to be carried in cabin hand luggage only, prohibited in hold luggage due to fire risks. Power banks under 100Wh (roughly 27,000mAh) are allowed without approval; items between 100-160Wh require airline approval. Batteries contained in portable electronic devices should be carried as carry-on baggage.

Should these items be packed in checked baggage, steps must be taken to prevent accidental activation and to safeguard the devices against damage; all devices must be completely switched off (not in sleep or hibernation mode). EasyJet imposes a limit of 15 portable electronic devices per passenger. Portable electronic devices containing non-spillable batteries must not exceed 12V or 100Wh, and passengers may carry no more than 2 spare batteries.

Where Smart Baggage is being brought into the cabin, the customer must be able to easily disconnect and remove the lithium battery / power bank, but it can remain in the bag. Smart baggage must not be accepted for travel if the lithium battery / power bank cannot be readily disconnected and removed by the customer. If smart luggage is to be checked in and placed in the hold, the lithium battery/power bank must be disconnected from the smart luggage at Bag Drop and taken into the cabin. Any exposed terminals should be protected from short circuit. The lithium battery/power bank needs to be disconnected, so if you are unable to remove it from your luggage, we won’t be able to accept the bag on board.

For more information click here.

TUI

TUI’s regulations forbid passengers from carrying loose lithium batteries, power banks, or spare batteries in checked-in luggage. These items must be kept in hand luggage only. Power banks must generally not exceed 100Wh, and terminals must be shielded from short circuits. Devices should not be recharged while on board. Dry AA(A) batteries (type Alkaline, NiMh, NiC) for small personal items such as a pocket torch or a radio are permitted, provided they are inside the device or enclosed in sturdy packaging.

Where devices are stored in hold baggage, precautions must be taken to safeguard the device from damage and to prevent accidental activation; the device must also be completely switched off (not in sleep or hibernation mode). Loose batteries and power banks should be individually protected against short circuits by storing them in their original packaging, with terminals taped or placed in a plastic bag in hand luggage.

Airline permission is always required for medical devices. For further details, see section Baggage – Medical baggage. TUI fly requires all power banks to be carried in hand luggage, never in checked baggage. They must be packed to prevent short circuits (original packaging or taped terminals). Generally, capacity is limited to 100 Watt-hours (Wh) per battery, with power banks not permitted to be used for charging devices or recharged onboard.

  • Hand Luggage Only: Due to fire risk, all lithium-powered battery packs must be in the cabin. Capacity Limits: Power banks up to 100 Wh (roughly 27,000 mAh at 3.7V) are generally permitted.
  • Safety Requirements: Terminals must be protected against short circuits, such as by taping them or keeping them in individual plastic bags.
  • In-flight Usage: Power banks cannot be used to charge phones or laptops during flight, nor should they be recharged using aircraft power outlets.
  • Storage: Keep them in your seat pocket or under your seat, not in overhead bins

For more information click here.

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The UK website that sells TUI holidays at discounted prices

STILL looking for the dream holiday? This little-known website sells incredible breaks by TUI at lower prices.

From beautiful European islands to city adventures and even the Caribbean – make sure to check out this website first to save your pennies.

HolidayHypermarket offers TUI breaks at lower prices Credit: TUI/Holiday Hypermarket
You can book all-inclusive holidays to Bulgaria, Spain or even the Caribbean Credit: TUI/Holiday Hypermarket

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HolidayHypermarket has some huge discounts on breaks to destinations across the globe from Spain and Greece, all the way to Mexico and Thailand.

It might seem underhand but actually the website is owned by the TUI Group which is why it has access to deals with reduced rates and discounts.

If you’re looking for a break that’s great value, there are deals from as little as £175per person – or £43pppn.

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For this price, you can jet off to the beautiful Greek Island of Kefalonia at the Pericles Hotel for four-nights with bed and breakfast on June 21.

It includes return flights from Bournemouth Airport, baggage and transfers.

Guests can take a dip in the pool with a beautiful mountain backdrop and in the evening, hunker down in one of its cosy rooms.

Directly with TUI, it’s slightly more expensive at £180pp.

City breaks with HolidayHypermarket start from £145per person.

At this price, you can jet off to Krakow for a three-night stay at the Leone Aparthotel.

The five-star Hotel Tour Khalef in Tunisia can be booked from £558pp Credit: Unknown

It’s found near the historic Old Town Square and is the ideal base for exploring the Polish city.

Highlighted as one of their best and latest all-inclusive packages is a seven-night break to Hotel Meridian in Sunny Beach, Bulgaria.

The hotel has incredible views across the coastline as it’s one of the tallest buildings in the area and there’s a swim-up bar.

The outdoor pool has a section for children, and there’s a top-floor terrace to enjoy sunset during the evening before heading out to enjoy the Sunny Beach nightlife.

The deal on HolidayHypermarket is for two adults departing Newcastle Airport on June 11 for an all-inclusive break and is priced at £528pp.

In comparison, the same package holiday on TUI’s official website is £543.12pp.

If you’re looking to escape the UK in the next few days, then there is a tab for that with last-minute holidays from as little as £330pp – or £47.15pppn.

This is for a seven-night stay at the Sunrise Blue Magic Resort, also in Bulgaria.

The site has offers for city breaks to beach holidays and all-inclusives Credit: TUI/Holiday Hypermarket

It has two swimming pools, a buffet and lobby bar for the evenings with plenty of entertainment.

Directly with TUI, the exact same break comes in at £343.17pp.

Sun Travel spotted one of the most luxe places with a low price tag, which is Hotel Tour Khales in Tunisia, and can be booked from £558pp.

The hotel has a swimming pool and is just steps away from a private golden beach on the edge of Sousse.

There’s an infinity pool, enormous spa, fitness sessions and a tennis court.

Guests can laze about on cabanas by the poolside and enjoy evenings on balconies looking out either at the gardens or beach.

Departing on November 20, it’s for two adults across seven nights from Gatwick Airport.

Long-haul holidays include to far-flung destinations like Thailand, Mexico, Jamaica and the Dominican Republic.

Some of its lowest all-inclusive offers to Jamaica includes a break to the Samsara Cliff Resort.

The hotel is found in Negril at the top of its cliffs and has direct access to the seafront.

An all-inclusive holiday to Jamaica starts from £931pp Credit: TUI/Holiday Hypermarket

You can definitely make the most of the all-inclusive break at its restaurants that specialise in Jamaican food – and there are plenty of rum cocktails too.

As for entertainment, during the week, there’s a live reggae band, and in the evening head over to the sister hotel – Legenda Beach Resort – for more.

For two adults, a seven-night stay departing Manchester Airport on June 3 starts from £931pp.

Directly with TUI, this break costs a little more at £950pp.

HolidayHypermarket has offers on both Marella and TUI River Cruises too.

Prices correct at time of publication.



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