Tui

TUI launches ‘price match guarantee’ for British families and they’ll refund you if you find it cheaper elsewhere

TUI has introduced a new policy where customers will be guaranteed the lowest price possible for package holidays.

For Brits going abroad, it means that if you find and book a TUI break but then find it cheaper somewhere else TUI will refund the price difference.

The holiday must meet certain criteria and you can apply for a TUI price check Credit: Getty

TUI has called it the ‘Price-Match Promise‘ and it applies to package holidays booked through TUI, as well as online and through travel agents.

If customers have booked a TUI break but find the same deal cheaper on another website, simply fill in the online form to request a price check.

If all the criteria are met, TUI will then either discount the package holiday booking or, if full balance has been paid in full, refund the price difference within 14 days.

There are lots of details that have to be met, however.

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Firstly, the package holiday must be publicly available to book with another company at the same time – or within 72 hours of booking with TUI.

It must depart from the same airport on the same day with the same TUI flight and flight number.

The accommodation must be at the same resort or hotel with the same board basis and room type.

It has to be for the same amount of time, include transfers and at least the same baggage allowance.

TUI said: “We know that value for money is front of mind for many customers right now, and this new promise is about ensuring customers can book with confidence, knowing they won’t miss out if the same TUI package is available for less elsewhere.

“Under the new promise, customers can request a price match if they find the same Tui package holiday available at a lower price with another operator within 72 hours of booking their holiday – available in all channels – online, via our own retail stores or independent travel agents.”

TUI can guarantee the cheapest price with the ‘Price -Match Promise’ Credit: Getty

It continued: “Where the criteria are met, we’ll either discount the booking or refund the price difference if the final balance has already been paid, helping ensure customers genuinely get the most for their money, without needing to shop around again after they’ve booked.”

Package holidays booked through a third-party are excluded.

Marella Cruises, Crystal Ski, TUI River Cruise bookings are also not included.

Quotes, prices and bookings available from TUI UK Ltd, including First Choice and holidayhypermarket.co.uk are not included either.

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TUI, Jet2 and EasyJet Bluetooth rules after plane heading to Spain evacuated

An aeroplane had to be sent back to the airport it took off from after an incident mid-air

Air travellers are being forced to think carefully about Bluetooth rules on flights after a plane was sent back to an airport and evacuated. The incident has reportedly led to the arrest of a passenger.

Headlines today suggest that refusing to follow the rules may result in the flight returning to the airport for safety reasons. On Saturday afternoon, a flight took off for Palma de Mallorca in Spain from Newark Liberty International Airport in New Jersey. Yet some time later, while over the Atlantic, it was forced to return to the airport it set off from due to a security emergency, reports say.

For UK travellers, the incident will emphasise the importance of following airline rules. It will also require many to check them to make sure they adhere to the guidance.

easyJet rules on Bluetooth use

easyJet’s website states that you can use portable electronic devices on board for activities such as playing games, reading e-books, watching movies and listening to your favourite music. The airline says passengers can use most devices during all parts (take-off, the flight and landing) of the journey.

The site adds: “All devices must be in ‘flight safe’ mode for taxi, take-off, inflight and landing and held securely in your hand or in your pocket. During the taxi-in to the arrival gate the cabin crew will let you know when you can make telephone calls or send text messages.”

The airline also notes that some devices can be used for boarding and in-flight provided they are in “flight safe” mode. However, this is not the case during taxi, take-off and landing – as they must then be safely stowed away in the overhead locker. These are:

  • All Bluetooth accessories (wireless keyboard, headphones etc)
  • Notebooks
  • Large music players
  • Ultra books
  • Laptops
  • DVD players
  • Large electronic games

easyJet says that devices that do not have a “flight safe” mode will need to be turned off for the duration of the flight. There may be times when the pilot or cabin crew may ask for all electronic devices to be switched off so please follow their instructions, the airline says.

In the incident in America on Saturday, according to some passengers who spoke to the website AirLive, the crew had ordered passengers to immediately disconnect all Bluetooth devices. However, after repeated requests, at least two devices remained on.

The pilots decided to return to USA, Spanish news website El Diario reports. Reports say the threat originated from a device referred to by “a certain four-letter word.”

Passengers reportedly told aviation media that the message read ‘BOMB’. After landing back at Newark, the plane was evacuated while security staff inspected the aircraft.

The authorities later said it was the name of a device and arrested the suspect. According to media reports, he was a teenager.

Ryanair, Jet2 and TUI rules on Bluetooth use

Airline rules for UK travellers on popular carriers are clear on what passengers need to do. Ryanair’s website has a a section entitled “Will I be able to use my phone/device/electronics on board?”

It says: “Yes. You may use your laptop, tablet, smartphone and other electronic devices on board Ryanair flights. Your device will need to be switched to flight mode for the entire flight duration.

“Laptops and larger electronics can be used once the fasten seatbelt sign has been turned off. For safety reasons, these items must be kept in the overhead locker or stored in your bag under your seat when the aircraft is taxiing (moving towards the runway for take-off or towards the terminal after landing), take-off and landing stages of your flight.”

Jet2’s website also offers guidance for passengers. It says: “You can use all handheld electronic devices and Bluetooth gadgets, such as headphones, throughout the flight, as long as they’re switched to flight mode while onboard.

“Larger gadgets, such as laptops, must be switched off and put away for take-off and landing. If there are any changes to this, the captain or our cabin crew will let you know.”

TUI’s website has a similar section about using personal electronic devices on a flight. Its guidance states that passengers can use things like MP3 players, e-books, smartphones, and other handheld personal electronic devices at any time during a flight, unless they are told otherwise by the crew – “as long as they’re switched to ‘Flight Safe Mode’ or ‘Airplane Mode’.”

The site adds: “That said, please make sure you listen carefully to the safety briefing by the cabin crew. You’ll not be able to use any type of clip-on product to hold your phone or tablet on TUI flights, as you’re not allowed to attach anything to your tray tables or seats.”

The airline says that if you are carrying larger devices like laptops and larger tablets, you will be able to use them during the flight. However, it emphasises that they will need to be switched off for take-off and landing and stowed away.

The airline says: “You’ll need to take these items out of your hand luggage before you get to the security search point. This is because they’ll need extra screening. If any of your electronic devices can’t be switched to ‘Flight Safe’ or ‘Airplane Mode’, they’ll need to be switched off completely throughout the flight. Please also be aware that you won’t be able to charge your laptop on the flight.”

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Jet2, easyJet, TUI and Ryanair passengers told ‘do not choose refund’ for one reason

Thousands of people are finding their holiday flights disrupted as a result of the conflict in the Middle East but the CAA say there is one time you should never choose a refund

Scores of holidaymakers are facing an anxious wait ahead of their summer getaway as worries persist over the ongoing conflict in the Middle East. Thousands have already had their flights cancelled or disrupted, leaving them with the stressful task of replanning their trips or abandoning them entirely.

However, the Civil Aviation Authority, which oversees and regulates civil aviation in the UK, has issued summer guidance for passengers, outlining their rights should a flight be cancelled either before they depart or while they are already away. It has also reassured travellers that they are “well protected” when things go wrong.

It said: “You may have seen reports about possible disruption to flights this summer. As the summer travel season approaches, airlines, government and industry partners are working closely to support smooth journeys.”

It continued: “While there is a risk of some disruption as a result of the situation in the Middle East, travellers in the UK are well protected by some of the strongest passenger rights in the world, offering reassurance if disruption does occur.” Publishing the statement on its website, it went on to outline several key rules all passengers should be aware of if their flight is disrupted – including one scenario where you should not request a refund, reports the Liverpool Echo.

Cancellation of a flight departing from or travelling to the UK

If your cancelled flight was booked directly with the airline or via a third party your airline is required by law to offer you the following 3 options to choose from:

  • a refund
  • an alternative flight (referred to as “re-routing”) at the earliest opportunity
  • an alternative flight (referred to as “re-routing”) at a later date at your convenience, subject to availability.

It said: “You will be required by the airline to select one of these options. Once you have committed to one of these options with your airline you are unlikely to be able to change your mind. Ensure that you consider all options carefully before selecting the best choice for you.

A Refund

The CAA advised: “Do not choose a refund of your flight if you still wish to travel. If you choose a refund, you will not be entitled to re-routing or care.

“If you no longer wish to travel you can ask for a refund. If you chose this option, you will need to confirm this with your airline. The airline should provide you with a refund within 7 days. If you booked through a third party, your refund may take longer.

“Your right to a refund applies to all the parts of the ticket you have not used. For example, if you booked a return flight and did not depart, you are entitled to the full cost of the return ticket. If you are part way through your journey and your connecting flight is cancelled you are also entitled to a flight back to your original UK departure airport if you decide not to, or cannot, continue your journey.”

An alternative flight (re-routing) at the earliest opportunity

This requires the airline to find you a different flight to your destination as close as possible to the time of your original flight, explained the CAA. It said: “If there are lots of flights being cancelled, it may be challenging for your airline to find you alternative flight seats as other flights may already be full.

“Although we expect your airline to do all it can to offer you an alternative flight (which may mean flying on an alternative airline) and keep you updated while you wait, limited available seats may mean that your airline may not be able to get you to your destination as quickly as you or it would wish.

“If you are already at the airport when your flight is cancelled and you choose this option, your airline should also provide you with care in the form of meals, refreshments and hotel accommodation proportionate to the wait for your alternative flight. You are also entitled a means of communication e.g. two phone calls or emails.”

If your cancelled flight was a component of a package holiday

If your cancelled flight was a part of a package holiday, you benefit from the same rights as if you had booked directly with the airline. Refer to “If you booked a flight directly with the airline or via a third party” for details of these rights.

In addition, you may also benefit from additional rights under the Package Travel and Linked Travel Arrangements Regulations. Your package provider must offer a suitable alternative holiday if it can, or a refund for the full price of your package holiday.

Cancellation of a flight to the UK

These are similar to the rules for flights from the UK with some small expections, The CAA said if you booked a flight directly with the airline or via a third party and your return flight has been cancelled, you may be covered by UK passenger rights legislation, however this is dependent on which airline is operating your flight.

If it is a UK or EU air carrier you will be covered however if you are travelling with a non-UK or non-EU air carrier you will not be covered. It adds: “If UK passenger rights legislation does not apply, we encourage airlines to do all they can to minimise the overall impact to their passengers. You may also have some protection if you booked your flight with a credit card or via your travel insurance.”

However if your flight is covered by UK passenger rights legislation your airline is required by law to offer you the following 3 options to choose from:

  • a refund
  • an alternative flight (referred to as “re-routing”) at the earliest opportunity
  • an alternative flight (referred to as “re-routing”) at a later date at your convenience, subject to availability.

It added: “You will be required by the airline to select one of these options. Once you have committed to one of these options with your airline you are unlikely to be able to change your mind. Please ensure that you consider all options carefully before selecting the best choice for you. For most passengers, your choice will be a flight home.

A Refund

It said: “Do not choose a refund of your flight if you still wish to travel. If you choose a refund, you will not be entitled to re-routing or care. If you no longer wish to travel you can ask for a refund.

“If you chose this option, you will need to confirm this with your airline. The airline should provide you with a refund within 7 days. If you booked through a third party, your refund may take longer.

“Your right to a refund applies to all the parts of the ticket you have not used. For example, if you booked a return flight and did not depart, you are entitled to the full cost of the return ticket. If you are part way through your journey and your connecting flight is cancelled you are also entitled to a flight back to your original UK departure airport if you decide not to, or cannot, continue your journey.”

An alternative flight (re-routing) at the earliest opportunity

This option requires the airline to find you an alternative flight to the UK as close as possible to the time of your original flight. The CAA advised: “If there are lots of flights being cancelled, it may be challenging for your airline to find you alternative flight seats as other flights may already be full. Although we expect your airline to do all it can to offer you an alternative flight (which may mean flying on an alternative airline) and keep you updated while you wait, limited available seats may mean that your airline may not be able to get you to your destination as quickly as you or it would wish.

“If you are already at the airport when your flight is cancelled and you choose this option, your airline should also provide you with care in the form of meals, refreshments and hotel accommodation proportionate to the wait for your alternative flight. You are also entitled a means of communication e.g. two phone calls or emails.”

If your cancelled flight was a component of a package holiday

If your cancelled flight was a component of a package holiday, you benefit from the same rights as if you had booked directly with the airline, said the CAA. Refer to “If you booked a flight directly with the airline or via a third party” for details of these rights.

It added: “In addition, you may also benefit from additional rights under the Package Travel and Linked Travel Arrangements Regulations. Normally your tour operator will contact you in advance to re-arrange your flights back to you UK. However, if you are at the airport, you should contact your package travel organiser to talk through your options.”

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TUI launches new holidays to 30C ‘Smiling Coast’

An image collage containing 3 images, Image 1 shows Aerial view of Sanyang beach with a winding river and buildings along the coastline, Image 2 shows A beach with lounge beds and palm trees next to the ocean, Image 3 shows A sandy beach with huts, palm trees, and the ocean, with a wind turbine visible in the distance

IF YOU’RE looking for your next holiday spot, one sunny destination should be at the top of your list.

From November 2, TUI is launching holidays between a major UK city and one of the best-value winter sun spots.

TUI is launching direct flights to The Gambia from Birmingham Airport Credit: Ben G Waller

Weekly flights between Birmingham and Banjul, The Gambia, will fly on Mondays – with the journey only taking six hours.

Between November and April, temperatures usually hit 30C in The Gambia and to make the most of it, you can explore the country’s golden beaches and warm seas.

Dubbed the ‘Smiling Coast of Africa’, visitors can head off on a boat cruise to spot wildlife and mangroves, along The Gambia River, which runs through the country.

And if you want to see more wildlife, then you can visit the Kachikally Crocodile Pool in Bakau or explore Abuko Nature Reserve which spans around 260 acres just south of Banjul and is home to more crocodiles as well as monkeys.

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For history lovers, there’s Kunta Kinteh Island – a UNESCO World Heritage site that used to be a former slave-trading post.

TUI’s Linda Sharrocks, recently visited The Gambia and said: “I chose The Gambia for winter sun without having to fly as far as the Caribbean or Thailand, and it completely delivered.

“You’ve got guaranteed sunshine, beautiful sandy beaches and some of the friendliest, happiest people I’ve ever met.”

She added: “Kololi Beach was a highlight for me – it’s quieter but still close to everything.”

Other popular beaches include Kotu Beach, which is known for being a family-friendly spot with gentle waves and Sanyang Beach – which is also known as Paradise Beach – with a number of beach bars and local fishing boast bobbing in the water.

Linda also revealed that The Gambia is cheap when there, with a meal and drink costing just a few quid.

The Gambia is just six hours from the UK and boasts 30C temps Credit: Ben G Waller

“There are loads of amazing restaurants and bars to try like Scala and Ginger for food, and Mkais for a drink and live music,” she shared.

“I loved visiting the local markets and just soaking up the laid-back atmosphere.

“My biggest tip is to get out and explore the local restaurants and bars, that’s where you really get a feel for the place.”

Holiday packages with TUI to The Gambia start from £800 per person and include flights, accommodation, transfers, luggage and all-inclusive food and drink.

And while there, your meals will only cost you a few quid Credit: Ben G Waller

Chris Logan, Commercial Director at TUI UK, said: “We know Brits are looking for winter sun that delivers great value without the long flight times, and destinations like The Gambia are seeing real growth as a result.”

Matt Hazelwood, Chief Commercial Officer at Birmingham Airport said: “We are delighted to welcome The Gambia back to our list of direct destinations with TUI.

“This popular winter sun getaway is easily accessible from Birmingham Airport, offering beautiful sandy beaches, stunning scenery, and nature reserves rich in Gambian wildlife, all just a six-hour flight from BHX.”

Don’t worry if you aren’t close to Birmingham though, as TUI also has flights to The Gambia from London Gatwick and Manchester airports.



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TUI ‘secret section’ cost-saving method can get you return flights from £30

It works for breaks across Europe and even long-haul holidays

Holidaymakers could snap up bargain return flights from as low as £30 to the most popular holiday hotspots thanks to a little-known TUI Airways booking trick. The ‘insider trick’, revealed by TUI UK’s Commercial Director Chris Logan, reveals how travellers can snap up last-minute flights weeks before departure which include bargain breaks across Europe and even long-haul escapes for a fraction of the usual price.

On TUI’s dedicated ‘ Cheap Flights ’ page Brits can find seats on return routes which are regularly released at heavily reduced prices in the weeks and months leading up to departure. “If you’ve got a bit of flexibility, this is one of the easiest ways to find a great-value getaway. It’s not something everyone knows about, but checking our flights page regularly can uncover some genuinely low fares, especially closer to departure as we look to fill remaining seats,” said Chris Logan.

“We’re talking everything from quick European breaks to long-haul trips across the Caribbean, Mexico and Thailand. Because TUI Airways flies from 22 airports across the UK, it makes it easy to pick a date, pack a bag and fly from your closest regional airport.”

The best deals tend to be snapped up by those who can be flexible on dates and airports, with flights leaving from more than 22 UK airports. And it’s not just quick getaways. The deals can stretch from short breaks to two-week holidays or even longer.

Chris added: “For customers who don’t mind when or where they go, it can be a really simple way to save money on flights and land some of the best-value fares”.

Right now, Brits can find deals such as:

  • Seven nights in Palma de Mallorca with return flights from London Gatwick from £30 per person (1 July to 8 July)
  • Seven nights in Ibiza with return flights from London Stansted from £63 per person (1 July to 8 July)
  • Seven nights in Agadir, Morocco with return flights from Newcastle from £66 per person (8 June to 15 June)
  • Seven nights in Tenerife with return flights from London Gatwick from £82 per person (6 June July to 13 July)
  • 14 nights in Cancun, Mexico with return flights from Manchester from £350 per person (7 June to 21 June)
  • 14 nights in Punta Cana, Dominican Republic with return flights Manchester from £350 per person (6 June to 20 June)

Travellers looking to lock in value a little further ahead can also take advantage of TUI’s additional current flight offer. On TUI Airways bookings departing between July 2026 and April 2027, customers can receive £40 off per person which will be already applied to the flight price, offering even more ways to bring down the cost of a getaway.

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Little-known TUI trick could help Brits snap up £30 flights for summer holidays

Insiders at TUI have revealed a little-known booking trick that most Brits don’t know about, and it could help you save money on flights and even get returns from £30

If you’re always on the lookout for cheap holiday deals, then you may want to take note of a little-known TUI trick revealed by insiders at the holiday giant.

In fact, according to TUI UK’s Commercial Director Chris Logan, it could help you snap up return flights from £30 to a number of holiday hotspots including Spain, Greece, Portugal and Turkey.

You’ll need to book just a few weeks before departure – and according to Chris it can work on long-haul holidays like the Caribbean, Mexico and Thailand too.

According to TUI insiders, the holiday giant’s dedicated ‘Cheap Flights‘ page is where the firm will release flights that have been heavily reduced. This can be because of a number of factors, such as if a plane isn’t full and the airline is trying to sell the remaining seats.

Chris explained: “If you’ve got a bit of flexibility, this is one of the easiest ways to find a great-value getaway. It’s not something everyone knows about, but checking our flights page regularly can uncover some genuinely low fares, especially closer to departure as we look to fill remaining seats.”

“We’re talking everything from quick European breaks to long-haul trips across the Caribbean, Mexico and Thailand. Because TUI Airways flies from 22 airports across the UK, it makes it easy to pick a date, pack a bag and fly from your closest regional airport.”

Obviously it only works if you can be a little flexible on your dates, and even destination; but given the summer holidays stretch over a six-week window, it could mean you could bag some tempting deals during the peak seasons too.

Chris added: “For customers who don’t mind when or where they go, it can be a really simple way to save money on flights and land some of the best-value fares”.

Unsurprisingly, the cheapest fares from £30 tend to fall outside of the school holiday dates, for example for flights in June or early July. However, if you’re tied to term time, you could still bag cheaper flights and potentially save on your holiday during the busier periods.

For those who are able to travel outside of the school holiday dates, you can find return flights from £30pp to Majorca, from £63pp to Ibiza, and even £82pp to Tenerife.

Of course the TUI hack isn’t the only way you could find some tempting holiday bargains. For example, Skyscanner has an ‘anywhere’ feature that lets you pick some dates, and then it simply shows you all of the cheap flight deals it can find for that window, which can be really useful if you’re not too set on a specific destination.

Meanwhile, easyJet has an ‘Inspire me’ tool where again you can enter the rough window you’d like to travel, the type of holiday you’re after (for example city break or beach holiday), and then it will show you some of the cheapest flights on offer to a number of destinations.

Have you been on an amazing holiday after finding an incredible deal? Email us at webtravel@reachplc.com

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HMRC update over tax changes affecting Ryanair, EasyJet, TUI, Jet2 flights

Critics of the current system say it doesn’t reflect reality

The Government has issued an update about tax changes affecting UK air travel. The policy update could impact journeys with major airlines such as Ryanair and EasyJet. The ministerial response comes after major concerns were raised about the current system, which campaigners branded “completely unfair”.

The Treasury has issued a response to a petition to Parliament that garnered more than 10,000 signatures calling for a review of the scale rate expenses paid to employees who travel outside the UK, such as airline cabin crew. These scale rate payments are where a business provides an employee with a set amount of cash, to cover business expenses such as travel and meals, so the worker does not have to provide receipts for each item. The petition called for ministers to “review and increase” the expenses rates. The campaign said: “We feel the rates are not reflective or the real costs for people whose work takes them abroad, and that the way they are put into blocks of 5/10 or 24 hour blocks is completely unfair.

“We want these rates to be reviewed by HMRC so they are up to date with the current cost of living.” These time blocks refer to the fact there are different rates that apply depending on the length of time the expenses relate to. There are different rates for a period of more than five hours but less than 10 hours, another one for more than 10 hours but less than 24 hours, and still another rate for a period of more than 24 hours.

The petition goes on to make the case why the current system is unfair: “If a flight is delayed by an hour this can mean dropping from the 24 hour payment down to the 10 hour payment so essentially working 12 hours without a payment. This is a common occurrence in air travel, hence crew being penalised for something out of their control.

Drivers with older cars may face HMRC struggle

“We believe the scale rates need to provide a wider range of rates and time blocks so that if you fall between rates you are not penalised.” Just over 11,000 people have pledged their support for the petition at the time of writing. If a petition reaches 10,000 signatures, the Government is obliged to pen a response.

You can read the petition in full

Government response

The Treasury has now issued a reply. On the question of whether there could be changes to HMRC’s policies in this area, the group said: “The Government keeps all taxes under review as part of the policy making process.

“Any decisions on future changes in this area will be taken in the context of the wider public finances.” The group also set out the reasoning behind the current scale rates system.

The Treasury said: “Overseas scale rates (OSR) allow employers to reimburse overseas travel costs without receipts. Where costs exceed rates, receipts can be used. The Government keeps OSR under review. The Government recognises that employees who travel overseas for work, including cabin crew, incur additional costs and that employers need practical ways to reimburse those costs fairly.

“HMRC’s overseas scale rate system is intended to support this by providing a consistent, evidence based framework for tax free subsistence payments where employees are travelling abroad as part of their role.” The Government body went on to explain that the scale rates are not intended to reflect a person’s expenses in every case, but instead provide a “standard set of benchmark amounts” that employers and employees can use.

Bespoke rates

Further explaining the rules, the response set out: “Employers are not required to use HMRC’s published scale rates if they believe these do not reflect their employees’ circumstances. Employers can agree bespoke rates with HMRC based on evidence of actual costs, or they can reimburse the actual costs incurred where receipts are available.

“These alternatives allow employers greater flexibility where working patterns, disruption or sector specific issues mean the standard rates are not appropriate.” You can sign the petition on the website.

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I lived in Portugal for nearly a decade

WITH 300 days of sunshine, golden beaches and beautiful hotels – the Algarve ticks all the boxes when it comes to summer holidays.

TUI travel agent Donna Connett is a huge fan and has been visiting the region for over 20 years after living there for a decade – so she knows all the best spots from its coastline to top restaurants.

The Algavre has over 300 days of sunshine every year Credit: Alamy
TUI travel agent Donna Corbett has been visiting the region since 2005 – and used to live there Credit: TUI

Follow The Sun’s award-winning travel team on Instagram and Tiktok for top holiday tips and inspiration @thesuntravel. 

After living in the Portuguese region, Donna has been back almost 30 times and always heads to one place – Albufeira.

She describes it as “one of those places that just feels easy the second you arrive”.

The Algarve is a popular spot for Brits being just a few hours away from he UK – and of course, for its coastline.

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It has more than 150 beaches spread across 125 miles of coast.

One of Donna’s all-time favourite seaside spots, called Praia da Coelha, is just outside of Albufeira.

Donna told us: “It’s a bit tucked away, so you don’t get as many crowds, which is half the appeal. The huge cliffs and clear water make it feels a bit more special than the bigger, busier beaches. 

“It’s the sort of place I used to relax on during a day off when I was a rep, and it’s stayed a constant ever since.”

Something else that’s very important whilst on holiday, is finding good places to eat – and Donna has one specific go-to restaurant.

“I’ll always point you towards the Steak House O’Farnel. It’s a small, family-run place – nothing fancy, but just great food and a relaxed atmosphere.”

The Algarve has hundreds of beaches on its 125mile coastline Credit: Alamy

Donna continued: “It’s the kind of restaurant where you don’t feel rushed, you’re looked after, and you end up staying longer than you meant to. I’ve been going there for years and it’s still one of my first stops every time I’m back.” 

There are many beautiful places to see, so Donna has some off the beaten track suggestions too.

Guia is definitely worth a visit, it’s known as the home of Chicken Piri Piri, and for good reason. 

“There’s plenty of authentic, local restaurants – they’re often busy and a bit no-frills in places, but the food feels properly local. Pair your “Frango à Guia” (Piri Piri Chicken) with fries and the traditional tomato and onion salad.”

Guia is the home of Chicken Piri Piri Credit: Alamy

It’s not all lazing about on beaches and getting a tan though, as holidaymakers can get active too.

The nearby Monchique Mountains is popular for mountain biking, jeep safaris, and small-group day tours.

Donna says it’s a great place to visit if you have the time: “It’s a completely different feel to the coast; cooler, quieter, a bit more traditional. You get a glimpse of what the Algarve’s like away from the beaches and resorts, such as a the historic spa village of Caldas de Monchique.”

If the Algarve has your attention Donna knows some incredible hotels to stay in too – and her favourite is the Tivoli Marina in Vilamoura.

Tivoli Marina Vilamoura can be booked through TUI Credit: TUI

The five-star resort is right on the beach near to shops, restaurants and bars with multiple swimming pools and a spa.

Donna said: “The Tivoli Marina in Vilamoura is probably the best I’ve stayed in. It’s got that ideal location between the marina and the beach, and it feels a bit more polished without being stuffy.

“I spent a lot of time in Vilamoura during my rep days, so I love going back now and having dinner and drinks around the marina – it’s definitely more relaxing now than when I was looking after guests!”

You can actually book a stay at the hotel with TUI, a seven-night holiday on a B&B basis from £1,361 per person including flights from Manchester Airport June 10.

Another deal is for Hotel Alisios – a seven-night holiday here on a B&B basis from £846 per person including flights from London Gatwick departing June 16.



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Ryanair, TUI and easyJet ban electric item – rules as flight diverted after passenger raises alarm

The Civil Aviation Authority today said ‘more awareness’ was needed as travellers ‘not aware’

Airlines have banned very common electrical items from flights – as news emerged of a surge in problems on flights caused by the items. Some carriers have begun to completely ban power banks that people use to charge their phones and tablets due to safety concerns. Generally, power banks are only permitted in carry-on, not checked luggage, amid fears they could explode and catch fire mid-flight.

The Civil Aviation Authority (CAA) today said ‘more awareness’ was needed as portable chargers carry ‘serious risks’ of overheating or catching fire. Jonathan Nicholson from the CAA told BBC News that restrictions such as not putting the devices in checked luggage were not “somebody being pedantic” or “for the sake of it”, with passengers urged “to do the right thing”.

Concerns are rising that people are ignoring the bans and simply taking the devices on board. Power banks have become popular because they offer essential, portable, and fast-charging power for smartphones and other devices while on the move, easing battery anxiety. They are affordable, compact, and versatile, enabling users to remain connected without needing a wall outlet, making them perfect for travel.

It comes after a UK-bound easyJet flight was diverted to Rome last week because a passenger had packed a charging power bank in hold luggage. The airline said the captain had decided to divert “in line with safety regulations” after a passenger informed crew during the flight that the portable charger was in the hold of the aircraft. Many airlines have toughened rules on power banks, often requiring that they be stored in hand luggage because of the risk of lithium-ion batteries catching fire.

The flight touched down safely at Rome Fiumicino and was rescheduled to the next day. A survey by the CAA of 1,000 UK passengers in November 2025 suggested more than a third know what lithium batteries are and are aware rules exist, but are unsure what the rules involve. Over-55s typically knew the rules better.

Mr Nicholson said the “basic set of international rules” all passengers must follow on power banks are:

  • Take them with you on board the aircraft, not in checked luggage
  • A maximum of two power banks per passenger
  • When on board the aircraft, don’t use them and “absolutely do not charge the power bank itself because that’s when they become really hot and most susceptible to having an issue”

Mr Nicholson said incidents involving power banks were “certainly on the rise” as portable chargers grow in popularity, alongside vapes which are not allowed in checked luggage either.

Vietnam Airlines, Vietjet Air and now Emirates have banned the batteries. Emirates states, like many airlines, the devices cannot be used during flight. In certain circumstances, they will be permitted on planes provided they are switched off and stored under your seat – not in the overhead cabin – with these rules coming into effect in October.

According to UK Civil Aviation Authority (CAA) safety experts, lithium batteries pose a danger on planes primarily because of their potential to enter “thermal runaway,” a phenomenon where a battery undergoes a rapid, uncontrollable rise in temperature, leading to fire, explosion, and the release of toxic fumes. Ryanair, easyJet and TUI all have regulations in place concerning power banks, batteries and electrical devices.

Ryanair

You may carry up to 15 personal electronic devices (this includes but not limited to: smartphones, tablets, laptops, cameras, handheld game consoles, headphones, power banks). Spare lithium batteries (including power banks) must be individually protected to prevent short circuits by placement in the original retail packaging or by otherwise insulating terminals by taping over exposed terminals or placing each battery in a separate plastic bag or protective pouch and carried in carry-on luggage only.

You may also carry up to 20 spare lithium batteries, provided they do not exceed 100Wh each.

Spare lithium batteries including power banks brought into the cabin should not be used to charge or power other portable electronic devices during taxi, take-off, or landing, not exceed 100Wh. They should not be placed in the cabin baggage loaded in the overhead storage locker. Be placed in cabin baggage under the seat in front, or on your person. Devices or batteries over 100Wh are not permitted in the cabin or the hold with the exception of Electric Wheelchair batteries.

Spare batteries, including power banks are not permitted in checked baggage.

For more information click here.#

easyJet

EasyJet strictly requires all lithium-ion batteries, spare batteries, and power banks to be carried in cabin hand luggage only, prohibited in hold luggage due to fire risks. Power banks under 100Wh (roughly 27,000mAh) are allowed without approval; items between 100-160Wh require airline approval. Batteries contained in portable electronic devices should be carried as carry-on baggage.

Should these items be packed in checked baggage, steps must be taken to prevent accidental activation and to safeguard the devices against damage; all devices must be completely switched off (not in sleep or hibernation mode). EasyJet imposes a limit of 15 portable electronic devices per passenger. Portable electronic devices containing non-spillable batteries must not exceed 12V or 100Wh, and passengers may carry no more than 2 spare batteries.

Where Smart Baggage is being brought into the cabin, the customer must be able to easily disconnect and remove the lithium battery / power bank, but it can remain in the bag. Smart baggage must not be accepted for travel if the lithium battery / power bank cannot be readily disconnected and removed by the customer. If smart luggage is to be checked in and placed in the hold, the lithium battery/power bank must be disconnected from the smart luggage at Bag Drop and taken into the cabin. Any exposed terminals should be protected from short circuit. The lithium battery/power bank needs to be disconnected, so if you are unable to remove it from your luggage, we won’t be able to accept the bag on board.

For more information click here.

TUI

TUI’s regulations forbid passengers from carrying loose lithium batteries, power banks, or spare batteries in checked-in luggage. These items must be kept in hand luggage only. Power banks must generally not exceed 100Wh, and terminals must be shielded from short circuits. Devices should not be recharged while on board. Dry AA(A) batteries (type Alkaline, NiMh, NiC) for small personal items such as a pocket torch or a radio are permitted, provided they are inside the device or enclosed in sturdy packaging.

Where devices are stored in hold baggage, precautions must be taken to safeguard the device from damage and to prevent accidental activation; the device must also be completely switched off (not in sleep or hibernation mode). Loose batteries and power banks should be individually protected against short circuits by storing them in their original packaging, with terminals taped or placed in a plastic bag in hand luggage.

Airline permission is always required for medical devices. For further details, see section Baggage – Medical baggage. TUI fly requires all power banks to be carried in hand luggage, never in checked baggage. They must be packed to prevent short circuits (original packaging or taped terminals). Generally, capacity is limited to 100 Watt-hours (Wh) per battery, with power banks not permitted to be used for charging devices or recharged onboard.

  • Hand Luggage Only: Due to fire risk, all lithium-powered battery packs must be in the cabin. Capacity Limits: Power banks up to 100 Wh (roughly 27,000 mAh at 3.7V) are generally permitted.
  • Safety Requirements: Terminals must be protected against short circuits, such as by taping them or keeping them in individual plastic bags.
  • In-flight Usage: Power banks cannot be used to charge phones or laptops during flight, nor should they be recharged using aircraft power outlets.
  • Storage: Keep them in your seat pocket or under your seat, not in overhead bins

For more information click here.

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The UK website that sells TUI holidays at discounted prices

STILL looking for the dream holiday? This little-known website sells incredible breaks by TUI at lower prices.

From beautiful European islands to city adventures and even the Caribbean – make sure to check out this website first to save your pennies.

HolidayHypermarket offers TUI breaks at lower prices Credit: TUI/Holiday Hypermarket
You can book all-inclusive holidays to Bulgaria, Spain or even the Caribbean Credit: TUI/Holiday Hypermarket

Follow The Sun’s award-winning travel team on Instagram and Tiktok for top holiday tips and inspiration @thesuntravel.

HolidayHypermarket has some huge discounts on breaks to destinations across the globe from Spain and Greece, all the way to Mexico and Thailand.

It might seem underhand but actually the website is owned by the TUI Group which is why it has access to deals with reduced rates and discounts.

If you’re looking for a break that’s great value, there are deals from as little as £175per person – or £43pppn.

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For this price, you can jet off to the beautiful Greek Island of Kefalonia at the Pericles Hotel for four-nights with bed and breakfast on June 21.

It includes return flights from Bournemouth Airport, baggage and transfers.

Guests can take a dip in the pool with a beautiful mountain backdrop and in the evening, hunker down in one of its cosy rooms.

Directly with TUI, it’s slightly more expensive at £180pp.

City breaks with HolidayHypermarket start from £145per person.

At this price, you can jet off to Krakow for a three-night stay at the Leone Aparthotel.

The five-star Hotel Tour Khalef in Tunisia can be booked from £558pp Credit: Unknown

It’s found near the historic Old Town Square and is the ideal base for exploring the Polish city.

Highlighted as one of their best and latest all-inclusive packages is a seven-night break to Hotel Meridian in Sunny Beach, Bulgaria.

The hotel has incredible views across the coastline as it’s one of the tallest buildings in the area and there’s a swim-up bar.

The outdoor pool has a section for children, and there’s a top-floor terrace to enjoy sunset during the evening before heading out to enjoy the Sunny Beach nightlife.

The deal on HolidayHypermarket is for two adults departing Newcastle Airport on June 11 for an all-inclusive break and is priced at £528pp.

In comparison, the same package holiday on TUI’s official website is £543.12pp.

If you’re looking to escape the UK in the next few days, then there is a tab for that with last-minute holidays from as little as £330pp – or £47.15pppn.

This is for a seven-night stay at the Sunrise Blue Magic Resort, also in Bulgaria.

The site has offers for city breaks to beach holidays and all-inclusives Credit: TUI/Holiday Hypermarket

It has two swimming pools, a buffet and lobby bar for the evenings with plenty of entertainment.

Directly with TUI, the exact same break comes in at £343.17pp.

Sun Travel spotted one of the most luxe places with a low price tag, which is Hotel Tour Khales in Tunisia, and can be booked from £558pp.

The hotel has a swimming pool and is just steps away from a private golden beach on the edge of Sousse.

There’s an infinity pool, enormous spa, fitness sessions and a tennis court.

Guests can laze about on cabanas by the poolside and enjoy evenings on balconies looking out either at the gardens or beach.

Departing on November 20, it’s for two adults across seven nights from Gatwick Airport.

Long-haul holidays include to far-flung destinations like Thailand, Mexico, Jamaica and the Dominican Republic.

Some of its lowest all-inclusive offers to Jamaica includes a break to the Samsara Cliff Resort.

The hotel is found in Negril at the top of its cliffs and has direct access to the seafront.

An all-inclusive holiday to Jamaica starts from £931pp Credit: TUI/Holiday Hypermarket

You can definitely make the most of the all-inclusive break at its restaurants that specialise in Jamaican food – and there are plenty of rum cocktails too.

As for entertainment, during the week, there’s a live reggae band, and in the evening head over to the sister hotel – Legenda Beach Resort – for more.

For two adults, a seven-night stay departing Manchester Airport on June 3 starts from £931pp.

Directly with TUI, this break costs a little more at £950pp.

HolidayHypermarket has offers on both Marella and TUI River Cruises too.

Prices correct at time of publication.



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I visited the Spanish city with famous 114-year-old attraction, fairytale chocolate shops and TUI city breaks

Collage of four photos depicting Barcelona, including La Sagrada Familia, Casa Mila, and a market.

“WE have a saying in Catalan,” my guide Rosa tells me, looking up at the towering structure and surrounding cranes looming over us. 

While Brits may grumble that something is “taking for ever”, the people of Catalan prefer to say: “This is taking longer than the building of the Sagrada Familia.”

Barcelona’s iconic Sagrada Familia is finally nearing completion after 144 years of construction Credit: Getty
The equally unmissable Casa Mila is just an eight-minute walk away Credit: Getty

It’s a valid joke. 

Barcelona’s most famous church has been under construction for 144 years, and five generations have watched legendary architect Antoni Gaudi’s vision slowly come to life.

But at last, the Sagrada Familia has reached the final stages of completion. And I couldn’t wait to check it out.

There’s never been a better time to visit the Spanish city of Barcelona. Crowned the World Capital of Architecture 2026, it is currently marking the centenary of Gaudi’s death with a year-long calendar of concerts, exhibitions and events. 

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WHAT A TREAT

I visited the foodie city with new British Airways flights and 33C summers

I was visiting with Tui, which made my action-packed break super-smooth thanks to a host of easily-bookable excursions via its Tui Musement site.

Of course, it includes a Sagradia Familia tour with a specialist guide and access to the tower.

Guides really know their stuff, too. Rosa tells me, with its latest tower finally in place, the Sagrada Familia now stands at 172.5m, making it officially the tallest church in the world. 

While the landmark is technically close to structural completion, that doesn’t necessarily mean we are much closer to seeing a “finished” version without any scaffolding.  

La Boqueria, a must-visit market. It’s still popular, but no tourist trap Credit: Getty
The Sun’s Jenna Stevens could not wait to visit the finally finished Sagrada Familia Credit: Supplied

In fact, the Sagrada Familia is far more likely to remain a perpetual work-in-progress with older, more weathered parts of the building undergoing continuous restoration.

Nonetheless, it will still take your breath away. Each side of the church tells hundreds of stories through carved figures and symbols. Look closely and you’ll see more than just saints — Gaudi used local labourers, their children and even himself as models, immortalising the people who built the church into its walls.

If you don’t fancy the crowds of the Sagrada, there are plenty of other architectural delights to admire elsewhere in the city.

Gaudi fans will find 12 more of his designs here, including Casa Batllo.

This building was designed in 1904 and sits on the Passeig de Gracia, or as I like to call it, Sweets Street (the house is now owned by the founder of Chupa Chups lollies, plus Casa Amatller next door has housed three generations of chocolate-makers).

Inside, Casa Batllo feels like a Willy Wonka dream. Gaudi took inspiration from nature, which can be seen in the spirals and rounded wooden doors that make walking the hallways feel like a fairytale.

My ­personal highlight was the ­mushroom-shaped fireplace. 

An eight-minute walk from here is the equally unmissable Casa Mila.  

And away from impressive buildings, there’s plenty of shopping. Just avoid the touristy streets of Las Ramblas and instead head to La Boqueria, a must-visit market. It’s still popular, but no tourist trap. The recommendation came from Rosa, who explained that if she’s cooking for guests, she shops there. 

Across the road you’ll find the much quieter Placa del Pi, a peaceful square with a smaller artisan market. 

From here, wander down Calle­Petritxol, home to the oldest art gallery in Spain, Sala Pares, which held Picasso’s first exhibition. 

If you’ve been inspired by all the stunning artistry, an espadrilles- making class (£88pp with Tui Musement) might appeal.  

You’ll learn about the shoe’s beginnings as farm-workers’ footwear, before it was brought into fashion by Salvador Dali.  

You’ll pick your ribbons, enjoy a glass of cava and get to work on making a pair for your next holiday. 

On my final day, I had booked onto a full-day e-bike, winery and boat tour (£122pp).

I cycled along the coast to the charming village of Alella to enjoy a tasting at a family-owned vineyard, before ending the afternoon with a yacht tour, where I could admire even more of Gaudi’s modernist cityscape from the sea. 

Staring out towards the glorious shoreline, I can easily see where he drew inspiration — and just why he loved this city. 

GO: BARCELONA

GETTING/STAYING THERE: Three nights’ B&B at the 4H H10 Madison Hotel is from £590pp, including flights from Birmingham on Sept 15. Price includes 10kg hand luggage. See tui.co.uk

OUT AND ABOUT: A guided Sagrada Familia tour, including tower access, costs from £70 per adult and £51 per child. Under-fives go free. 

Casa Batllo early access with audio guide is from £40 per adult and £34 per youth. Under-tens go free. See tuimusement.com

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Little-known TUI, Jet2, Ryanair and easyJet rule on duty-free bags

If you’ve made a purchase in duty-free, you may want to check ahead of time to see if you’re actually able to use it on board, as there’s one item strictly prohibited

Brits travelling abroad need to stay alert to the items they can and cannot take onboard, but do they know about the rules regarding items they buy at the airport?

Travelling with bottles in any shape or form usually comes with its restrictions, as many airports ask for you to pack liquids in measurements only up to 100ml. However, there are some far stricter rules when it comes to the liquid you’re buying in duty-free – particularly alcohol.

At most airports, you can buy bottles of wine, spirits, beers, and more; sometimes up to a liter of each is sold at discounted prices. And yet, despite being able to make the purchase at the airport, you are strictly prohibited from drinking it or even opening it on the plane.

Duty-free alcohol is generally allowed on board, passing as a form of carry-on luggage, when purchased after getting your security checks. Although it is almost always placed inside a sealed Security Tamper-Evident Bag, paired with the receipt.

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Within aviation law, this bag must remain sealed throughout the whole duration of the flight, a rule that is consistent across all airlines. Passengers must not consume their own duty-free alcohol on the plane, as all alcohol must be purchased from the cabin crew.

If there’s anything else you’ve purchased from duty-free, you will need to ensure it is placed in a separate bag or in your carry-on luggage to avoid it being trapped inside the sealed bag for the duration of the flight.

The rule is consistent, yet each airline may handle people consuming this alcohol differently, with potential fines for those who break the rules.

Jet2 states: “You may not bring on board alcohol for the purposes of consumption whilst on the aircraft. For safety reasons, we restrict the consumption of alcohol on board. Only alcoholic drinks purchased on board may be consumed during the flight. It is an offence to be drunk on any aircraft. Jet2.com reserves the right to serve alcoholic drinks to customers at our absolute discretion.”

After some recent confusion with passengers boarding Ryanair flights, a spokesperson made it clear where they stand when it comes to drinking on board. They said: “We are not ‘banning’ or ‘confiscating’ duty-free alcohol at boarding gates. As per Ryanair’s T&Cs, passengers can carry duty-free alcohol onboard but must not consume it during the flight.”

Across the majority of airlines, when it comes to alcohol consumption, they have a zero-tolerance policy on ‘disruptive behaviour’ and have the right to reject drunken and disorderly passengers from boarding the flight.

Meaning, even if you’re yet to take a swig of your duty-free bottle, you should be wary of how much alcohol you’re drinking within airport bars and restaurants.

As for the duty-free bag itself, this is often allowed as an extra courtesy to take on the flight, provided that it fits under your seat. However, this is typically limited to one bag per person and does not encourage passengers to hop on board with multiple additional bags after a huge shopping spree.

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TUI to launch first ever loyalty scheme with LOADS of free perks for holidaymakers

The tail of a TUI Boeing 787-8 aircraft, featuring the red TUI smiley logo on a light blue background.

TUI is launching its first ever loyalty scheme for UK customers – and there are plenty of perks.

The Smiles Reward Club is set to be rolled out later this year and holidaymakers will be able to use it across flights, holidays and cruises.

Passengers boarding a TUI airplane via a mobile staircase.
TUI is launching its Smiles Reward Scheme for UK customers Credit: Alamy

Follow The Sun’s award-winning travel team on Instagram and Tiktok for top holiday tips and inspiration @thesuntravel.

TUI Group CEO Sebastian Ebel announced yesterday the TUI Smiles Rewards Club will be rolled out in the UK ‘this summer or autumn’.

This will be the first time ever that TUI will have a loyalty scheme for its customers.

The Smiles Rewards Club will be able to be used across all bookings including flights, hotels, packages, cruises, and experiences.

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As members make purchases, they will progress through three levels and each level increases the benefits like TUI treats, priority support and personalised rewards.

These rewards also include on-board and in-hotel added benefits.

For even more potential wins, there will also be a monthly game with ‘great prizes’ to be won.

For higher tier members, there will be better access to services like priority live chat and priority call support.

The scheme launched in Finland in March of this year and will be rolled out in the UK later this year.

Here’s another travel website which launched its own loyalty scheme this year.



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‘My week in Mexico cost £360pp – including flights and accommodation’

The holidaymaker revealed how he enjoyed a week-long holiday at a budget price

A social media user has wowed travel fans after sharing how much he spent on a week’s holiday in Mexico. The holidaymaker explained his bargain travel hack in a TikTok post shared under the username @Byseyi.

In the viral video, Byseyi revealed he spent £360 per person on a last-minute holiday to Mexico. He said: “So this is one travel tip that I don’t really hear that many people talk about. And this is actually how me and my wife travelled to Mexico for a week for around £360 per person, and that’s flights and accommodation.”

The TikTok creator claims: “So if you’re able to travel last-minute, go and look at TUI’s last-minute flight deals on the flight section of their website. Because what happens is they’re trying to get rid of some of these last-minute flights and not have empty seats going. So we ended up booking a flight for two people to go to Cancun, Mexico, for £538 for both of us.

“Managed to find some good accommodation in Tulum that was cheap for £185. And even right now, if you go on the website, you’ll see a flight to the Dominican Republic for £384 if you’re able to travel in the month of May.

“So it’s really just for those people, maybe you had a holiday that got cancelled and you’re trying to plan a new thing, or you have the flexibility to just travel last minute. So it doesn’t apply to everyone, but for those that it can work for, you can get something good for cheap.”

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The video gained over 115k views and 14k likes on TikTok. Replying to the video, a viewer said: “Thanks for reminding me being fully remote is a win.” A second comment read: “A digital nomads dream lol …let me go check out TUI.” A third social media user wrote: “Yep! TUI got me to Aruba for £196 return, directttt! best!”

Someone else shared: “I always like these deals but they don’t work for people who like to explore more than one city in a country. But I think it’s great when you are simply looking for anywhere to go to.”

Another response said: “How close to the departure date did you book?” The travel lover replied: “Booked on the 23rd of Feb, flew out 3rd of March.”

Passengers looking for last-minute flights can browse deals on TUI’s website, where there’s a section dedicated to cheap flights. Customers can filter their search by departure date, with options ranging from within seven days to three months. Alternatively, customers planning further ahead can refine their search by month.

Chris Logan, Commercial Director at TUI UK and Ireland, said: “If you’ve got a bit of flexibility, our last-minute flight deals can be a brilliant way to grab a great-value getaway. Flying from over 20 airports across the UK, making it easy to pick a date, pack a bag and set off from a nearby airport. There’s a great choice of destinations on offer too – from European favourites like Spain and Greece, to long-haul escapes across the Caribbean, including Mexico, the Dominican Republic and Jamaica, as well as Florida.

“These direct flights include 10kg of hand luggage as standard, with the option to add more, upgrade for extra space or enjoy a more premium travel experience. It’s always worth checking back – you might find something that gets you away sooner than you think.”

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Paper boarding pass rules for all major UK airlines in 2026

Anyone with holidays planned needs to know the rules before they fly

Getting your boarding pass sorted is one of the first things to clear before jetting off on holiday, but some Brits risk being caught out at the check-in desk by overlooking a rule certain airlines have introduced. It is essential to know whether your documents need to be in a specific format to pass through the airport smoothly.

Previously, most UK carriers left it up to passengers to choose between printing boarding passes at home or having them on smartphones at the airport. However, it’s important to understand what your airline now allows, as failing to do so could put your entire trip in trouble.

Paper boarding passes are steadily being phased out in favour of digital options. Most airlines now issue tickets via email, apps, or other methods rather than paper.

In many instances, travellers can still print their passes at home or at the airport. It’s advisable to verify your airline’s specific policies (both outbound and return) beforehand, according to the Express.

Ryanair

Budget airline Ryanair has switched entirely to digital as of November 2025. Passengers travelling with the carrier will receive their boarding pass electronically via the Ryanair app once check-in is complete.

On its website, the airline states that its digital boarding passes “get rid of 300 tonnes of paper annually” and contribute to “lower airport costs and fares for all Ryanair passengers”.

Discussing check-in, Ryanair say that all “passengers will still receive email reminders to check-in online 48 and 24 hrs pre-departure. If any passenger arrives at the airport but hasn’t checked in online (having ignored these reminders), they will still be required to pay the airport check-in fee.”

Ryanair added that “special assistance is available at all airports” for travellers requiring support with digital passes and check-in. Full details can be found here.

EasyJet and WizzAir

For most flights, airlines such as easyJet accept digital tickets. EasyJet does not accept PDF scans displayed on phones, and all digital tickets must be presented via the free EasyJet app. Certain non-UK airports continue to require printed passes.

As of 2026, 21 airports in the easyJet network do not currently accept mobile boarding passes. If you are returning to the UK from any of these locations, you will need to print your boarding pass on paper:

  • Egypt: Hurghada (HRG), Luxor (LXR), Marsa Alam (RMF), Cairo Sphinx (SPX), Sharm El Sheikh (SSH)
  • Morocco: Agadir (AGA), Essaouira (ESU), Marrakesh (RAK), Rabat (RBA), Tangier (TNG)
  • Turkey: Izmir (ADB), Antalya (AYT), Bodrum (BJV)
  • Tunisia: Djerba (DJE), Enfidha (NBE)
  • Other Regions: Aqaba, Jordan (AQJ), Belgrade, Serbia (BEG), Pristina, Kosovo (PRN), Tirana, Albania (TIA), Ivalo, Finland (IVL) and Sitia, Greece (JSH)

A handful of airports that handle Wizz Air flights also do not support mobile passes, though there are just five such destinations, as of 2026:

  • Agadir (AGA)
  • Marrakesh (RAK)
  • Cairo Sphinx (SPX)
  • Zaragoza (ZAZ)
  • Tirana (TIA)

What about other major UK airlines?

For those flying with other carriers, it is best to check your airline’s website to determine whether a specific policy applies. Rules are larely the same but may vary from location to location.

  • British Airways: Allows printing at home or at airport kiosks. Digital passes are available via the BA app.
  • Jet2: Supports both physical and digital tickets. You can print from “Manage My Booking” or use the Jet2 app.
  • TUI: Both printed and digital passes are accepted.
  • Virgin Airways: Although the airline “highly recommends” digital, printed copies are accepted, and kiosk printing remains available at major hubs like London Heathrow and Manchester.

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Jet2, TUI and easyJet holidaymakers warned of extra fees

easyJet, TUI and Jet2holidays are some of the UK’s biggest package holiday providers

Travellers planning to book holidays with easyJet, Jet2, and TUI are being cautioned by the travel firms that they could face additional charges they may not have previously been aware of.

With summer now just around the corner, millions of Brits are eagerly looking forward to a well-deserved break in the sun. easyJet, TUI, and Jet2holidays rank among the UK’s biggest package holiday providers, with countless travellers turning to them to arrange all manner of trips overseas – and 2026 is set to be a busy one.

When browsing the respective websites, customers can explore a vast range of holidays and will be presented with a price for their chosen trip. Each of these operators helpfully outlines why these holidays may carry extra costs, and how much travellers might be expected to fork out.

It all comes down to tourism taxes. The amount you’ll pay depends on your destination, the length of your stay, and whether you’re travelling during peak season.

Alongside the quoted price for your holiday, whether booked through TUI, easyJet, or Jet2holidays, you’ll also find an estimated tourism tax figure for the full duration of your trip. This is typically payable directly at your accommodation upon arrival.

In any destination where a tourism tax applies, all holidaymakers will be required to pay a standard rate – regardless of which airline or travel operator they have chosen to book with.

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Martin Lewis Ryanair, easyJet, Jet2, TUI booking warning over cancellation mistake

The money-saving guru has urged those who have paid for trips with major holiday firms and airlines to avoid the DIY approach

Martin Lewis has delivered a stark warning to anyone who has already booked a holiday for this summer – and explained why people could be making a big mistake getting flights and hotels separately. In a recent update, the money-saving guru has urged those who have paid for trips with major holiday firms and airlines, including TUI, Jet2, Ryanair, Wizz, easyJet and British Airways, to pay close attention.

It was suggested this week that the UK could be worst hit by jet fuel shortages because it has ‘critically low levels’ of supplies and poor refining tools, by Goldman Sachs. The giant investment bank Goldman Sachs said in a research note to clients: “The UK is the largest net importer of jet fuel in Europe, and it holds no strategic reserves, leaving commercial inventories as the primary buffer.”

During his Money Show Live on ITV, the financial expert responded to an audience member who asked: ‘If my flight’s cancelled due to no jet fuel will you definitely receive at the moment package holidays give you a certain as well.’ Mr Lewis explained that holidaymakers would lose their hotel booking costs if they had arranged accommodation independently from flights reserved with airlines such as Jet2, TUI, Wizz, Ryanair or easyJet – as they would not be protected under consumer regulations.

He said: “No. And I think this is what people need to be very aware of. If you booked a package holiday where you booked everything in one, then under the package holiday regulations and rules and protections generally if your flight went you would get everything back.”

He added: “And so actually at the moment package holidays give you a certain level of extra security that you wouldn’t get if you did a DIY booking where you bought your hotel and flight separately.” The reason for this, he explained, stems from the fact that the hotel reservation itself remains entirely valid: “Because the point is if you lose your flight and you’ve DIY booked, there’s nothing wrong with your hotel.

“The issue is you can’t get there. Your hotel is still there. It’s not faulty. It’s not cancelling. So, you don’t have those consumer rights.” If the accommodation provider hasn’t violated any terms, then guests might examine how they’ve paid for their booking – but that route offers no solution either. He said: “So, you would then say, ‘What about using a credit card or debit card protection?’ It won’t work because there’s nothing faulty. And that’s just giving you the same replica rights that you would have with the retailer.”

For those still seeking a solution, travel insurance may seem like the next logical port of call. Mr Lewis revealed: “So, you’ then say, ‘What about travel insurance?’ This is the bad bit. We were checking 40 travel insurance policies. Of those, only a few would have covered you for the knock-on eventuality of your flight being cancelled due to jet fuel and then your hotel costs.

“Only about three or four and most of those were package bank accounts where it’s linked to your bank account. Only one standalone provider. So we need to be blunt at the moment. There is a big risk in those circumstances. If you’re booking, you want something with free or limited cancellation quite short before. So you could just cancel it. You should always talk to the provider.

“Government are saying there isn’t one at the moment and they’re working on consolidating flights and doing things so there won’t be one, but people’s hotel costs if they book separately and other knock-on costs are potentially at risk.”

Speaking on his ITV programme, he also cautioned that neglecting to take one vital step after booking could leave holidaymakers with absolutely nothing if their plans fall through. With the ongoing turmoil in the Middle East sparking serious worries over jet fuel supplies, Mr Lewis warned that those who book a holiday and put off arranging insurance could risk losing everything should something go wrong in the interim.

Mr Lewis emphasised that travel insurance ought to be bought the instant a holiday is booked: “The reason you do that is because half of the cover you’re paying for is in case something happens that stops you going before the trip. And if you don’t have the travel insurance place, you’ve got no cover. So, you may as well have it in place. But at this time of year when many people have already booked, I have a slight adaptation, which is this. If you’ve booked and you don’t have it yet, just get it now.

“Get it done as soon as possible.” A Money Show Live viewer named David said: “I booked flights to Australia for a family group of seven to travel in March next year. I took out insurance immediately. One of our group is now pregnant and can’t travel on the dates planned. It costs £5,000 to reschedule, which I’m happy to report the insurance covered.”

Mr Lewis also commented on the complexities facing larger groups: “Very quick aside on that, think of who you’re booking for. So, if it’s a family group and one can’t go, they’ll often cover you. But if there’s a large group of friends going, you often all get independent travel insurance. Well, then if one can’t go or and you can’t all go on the trip, it’s only the person who’s who’s got that cover. So, you’d need a group insurance policy so that if one can’t go, you all can’t go.”

Jet2 today said now people choosing a package holiday as their preferred method of booking is up 5% to 51% since February. In the same period, the number of people preferring to book through different providers has dropped by six percentage points to 20%. Those choosing ‘accommodation only’ has dropped to 2%.

The primary reasons for choosing a package holiday have remained steady, with value (36%) and ease (36%) the main drivers, however the benefit of ‘added security with one provider, ATOL/ABTA protection’ has increased by four percentage points since February to 26% the poll said.

This protection means that customers are covered should any changes happen to their bookings, including the option of receiving refunds if their travel plans are cancelled, and that those holidays are held to the highest standards when it comes to customer service, changes to bookings, and health & safety.

Jet2 has confirmed it will not introduce surcharges on any booked flights or holidays to cover cost increases, for example jet fuel, assuring customers that the price they book with Jet2 is the price they will pay.

Steve Heapy, CEO of Jet2 said: “Consumers want assurance during times of uncertainty and package holidays provide that assurance. On top of all the protection that our package holidays guarantee, Jet2 is well known as being a consumer champion that goes above and beyond to look after customers. Ahead of a busy summer season, this means new and existing customers know that their well-deserved holidays are in the very best hands with us, and we are very excited about welcoming everyone onboard and taking them on their breaks.”

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TUI, Jet2, Ryanair and easyJet rules on how early to get to airport for May half-term

Each airline has set rules about when to arrive at the airport to avoid delays – check which apply to you before you make your way to the airport this May half-term

If your family is headed abroad in May, it might be wise to pay attention to the latest airport arrival advice from airlines including Ryanair, easyJet, Jet2 and TUI.

Airports are expected to be packed during the school holiday period, and with fluctuating jet fuel prices concerns, many travellers want to be extra prepared for potential delays, longer queues and last-minute schedule changes.

The rules have remained mostly the same in recent months, but some airlines have specific requirements for different types of passengers or groups.

Ryanair

Ryanair advises passengers to arrive at the airport at least two hours before departure to allow enough time for check-in, bag drop and security, and also says passengers must be at the boarding gate at least 30 minutes before departure time.

Even if you’ve booked through an online travel agent, you’ll still need to verify your booking at the airport, and you’re also told to arrive at least two hours early.

EasyJet

READ MORE: EasyJet update over EES delays as passengers told ‘we may not wait’READ MORE: Jet2 pilot urges travellers to bring 2 items on board that ‘make big difference’

Passengers flying easyJet are warned on their website that airports can become especially busy during school holidays, and to allow extra time for traffic, train disruptions and queues.

The airline warns that bag drop at most UK airports closes 40 minutes before departure, although some airports and destinations may close earlier at 60 minutes. Twilight bag drop services are available the evening before flights that are scheduled for the morning.

Jet2

For Jet2, you should arrive at the airport at least two hours before the scheduled departure, or earlier, since the airline’s check-in desks generally open around two-and-a-half hours before flights.

Jet2 closes check-in desks 40 minutes before departure. Traveller are urged to check its latest travel information page at least 12 hours before flying for updates on delays or disruptions.

Like some others, the airline also offers its Twilight Check-in service at selected UK airports, allowing customers on morning flights to drop off bags the night before.

TUI

TUI’s standard check-in opens at least 2.5 hours before short- and mid-haul flights, but for long-haul flights you can check in 3.5 hours before departure.

The company warns that arriving earlier than this will not allow passengers to pass through security sooner, and that those travelling with hand luggage only and who have already checked in online can go straight to security after arriving at the airport.

For groups travelling together on the same booking, TUI advises that only one person needs to go to the bag drop with all passports, visas, boarding passes, and luggage.

For all airlines, general advice is to keep travel documents easily accessible, check flight updates online before leaving for the airport and prepare for longer queues during peak travel periods such as the May half-term.

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Jet2, easyJet, Jet2, TUI passengers with flights booked warned of ’14 day rule’ change

The Department for Transport has announced it is consulting on major changes for holidays

Concerns have been raised about potential changes which will mean the end of a ‘14-day rule’ this summer with flights being changed or cancelled at the last minute. The Department for Transport has announced it is consulting on major changes to holidays amid uncertainties about jet fuel supplies as the Middle East crisis continues with no end in sight.

With intense pressure on jet fuel widely tipped to cause travel problems this summer, the government announced over the weekend that airlines will be allowed to group passengers from different flights onto fewer planes. This means that at the last minute, people could be switched to a different flight.

The DfT says it will help cut the likelihood of last-minute flight cancellations this summer in the event of significant disruption due to ongoing global uncertainty caused by the Middle East conflict. It lets carriers such as Ryanair, easyJet, Jet2, British Airways, Wizz Air UK, and TUI, consolidate flights on routes where there are multiple trips to the same destination on the same day.

However, consumer experts said that currently, passengers are protected by a 14-day rule, and it’s ‘not fair’ for people to be shifted at the last minute to suit airlines without compensation. Rory Boland, Editor of Which? Travel said: “Millions of Britons will have already booked their flights for this summer, often paying over the odds for flights at peak times.

“Existing rules already allow airlines to move customers to new flights so long as they give them more than 14 days’ notice and offer the choice between a new flight or a refund. It’s only for cancellations within 14 days that compensation is payable, rightly.

READ MORE: Ryanair, EasyJet, Jet2 and Wizz Air update on summer flightsREAD MORE: Martin Lewis’ urgent warning for TUI, Jet2 and Ryanair bookers ‘do it now’

“It’s not fair for the rules to now be bent in favour of airlines and potentially leave passengers holding the bill. Many passengers will understand that disruptions can occur and may be happy to travel a few hours or a day later, but for those on short trips or connecting flights it could mean the trip is no longer worthwhile.

“Before any changes are made, passengers need cast-iron assurances that their rights will not be weakened and that airlines cannot use reform as cover to shift the cost of disruption onto travellers.”

Conservatives say it could see passengers “herded on to a different plane, at a time of the airline’s choosing”. The DfT says, however, that the measure is designed to give passengers “greater confidence” by helping airlines to lock in their schedules earlier.

Heidi Alexander, the transport secretary, adds: “There are no immediate supply issues, but we’re preparing now to give families long-term certainty and avoid unnecessary disruption at the departure gate this summer.

“This legislation will give airlines the tools to adjust flights in good time if they need to, which helps protect passengers and businesses.”

The Department for Transport said the measures would:

  • help move passengers onto similar services much earlier, helping avoid stressful delays at the airport
  • prevent running flights which have not sold a significant proportion of tickets
  • reduce wasted fuel from flying near-empty planes

Current rules

If your flight is cancelled by the airline, you have a legal right to a choice between being re-routed or a refund. If a flight is subject to a significant delay – at least 2 hours for short-haul, 3 hours for medium-haul and 4 hours for long-haul – passengers are entitled to care and assistance, including food, drink and overnight accommodation where necessary.

Rob Bishton, Chief Executive of the UK Civil Aviation Authority, said: “Passengers in the UK are well protected by some of the strongest rights in the world, offering reassurance if disruption does occur.

“Airlines have a duty to look after their passengers when they face disruption, and should offer a choice between a refund or alternative travel arrangements, including with another airline, if a flight is cancelled.

“Relaxing the rules around slots at airports will allow airlines more flexibility and so we expect them to give passengers as much notice as possible of cancellations during this period.”

If notified of changes to their flights by airlines, passengers are advised to speak to their airline, travel agent or tour operator in the first instance.

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Jet2, easyJet, Ryanair and TUI list of check-in desk opening times

A travel specialist has said some people are giving themselves ‘too much time’

Travellers can avoid ‘pointless’ time-wasting this spring and summer by knowing exactly when to turn up at European airports with enough time to get through the new EES checks. Getting the timing spot on could help passengers feel less worried about missing their flights if they find themselves stuck in lengthy passport control queues.

Travel specialist Kate Donnelly (@Thedonnellyedit) said: “There is a lot of mixed information out there, and some people are saying that you need to get to the airport four to five hours before your departure. This is absolute nonsense. You need to be at the airport a minimum of three hours before your flight.

“Firstly, the bag drop in most European airports only opens two hours before departure, in some cases it may be three hours. [So] getting there four to five hours before your flight just means you’re going to be sitting waiting for the check-in desks to open.”

Kate went on to explain that, once you’ve cleared security and duty-free, most airports should have multiple border control points, reports the Express. She said: “You need to wait for your gate to be announced in order to know which one you have to pass through.

“[Even] if you haven’t had to wait to check a bag (you’re travelling with just hand luggage) and you’ve gone straight through, you are still going to be sitting in the main airport waiting for your gate to be called. This is why getting there hours ahead of time is pointless.”

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How much time should I allow myself?

Depending on which airline you fly with, some carriers open their check-in desks several hours ahead of departure. Getting your timing spot on will give you the best chance of sailing through the airport, even if there are potential EES-related delays.

Most airlines work to similar timeframes, though this can vary by route. For instance, airlines tend to open check-in desks for long-haul flights considerably earlier than for shorter trips, as they require additional time for security and document checks, including visa verification.

It’s worth double-checking directly with the airline operating your service, or you may receive guidance a few days before you’re due to depart. Below is some general advice on when some of the more popular airlines will begin checking passengers in:

  • British Airways: Two to three hours before the flight
  • easyJet: Two hours before the flight
  • Jet2: Three hours before the flight
  • Ryanair: Two to three hours before the flight (airport dependent)
  • TUI: 2.5 hours before (short-haul) / 3.5 hours before (long-haul)
  • Virgin Atlantic: Four hours before the flight

Some airlines – like Jet2, easyJet, TUI, British Airways, and Ryanair – offer a twilight check-in service for people catching early departures. Passengers who are staying close enough to the airport to arrive the night before can drop off bags at select airports the night before their flight, so they can head straight to security on the day of their flight.

What is the new EES system?

The European Union’s (EU) Entry/Exit System (EES) launched on October 12, 2025. This new digital border system has altered the requirements for British citizens travelling to the Schengen area, which includes the following countries:

  • Austria
  • Belgium
  • Bulgaria
  • Croatia
  • Czechia
  • Denmark
  • Estonia
  • Finland
  • France
  • Germany
  • Greece
  • Hungary
  • Iceland
  • Italy
  • Latvia
  • Liechtenstein
  • Lithuania
  • Luxembourg
  • Malta
  • Netherlands
  • Norway
  • Poland
  • Portugal
  • Romania
  • Slovakia
  • Slovenia
  • Spain
  • Sweden
  • Switzerland

The UK, the Republic of Ireland, and Cyprus are not part of the Schengen area. EES does not apply when travelling to any of these countries.

If you are travelling to a Schengen area country for a short stay on a UK passport, you may be required to register your biometric details, such as fingerprints and a photograph, upon arrival. No action is needed before you reach the border, and EES registration is completely free of charge.

EES registration will replace the existing manual passport stamping system for entering the EU. EES may require additional time per traveller, so travellers should be prepared for longer waits than usual at border control.

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Martin Lewis warning for holidaymakers including Jet2, easyJet, TUI

Money expert on his ITV show said ‘there is a big risk in those circumstances’

Martin Lewis has warned anyone booking their summer holiday that they won’t get their money back if their flight is cancelled and they’re unable to reach their hotel – provided they’ve booked in a particular way. During his Money Show Live on ITV last night, the financial expert was questioned by an audience member: ‘If my flight’s cancelled due to no jet fuel will you definitely receive all your money back even for your hotel booking as well.’

Mr Lewis clarified that travellers would forfeit their hotel booking fees if they’ve arranged it separately from their flights booked with operators like Jet2, TUI, Wizz, Ryanair, easyJet – as they won’t be protected by consumer regulations. He said: “No. And I think this is what people need to be very aware of. If you booked a package holiday where you booked everything in one, then under the package holiday regulations and rules and protections generally if your flight went you would get everything back.

“And so actually at the moment package holidays give you a certain level of extra security that you wouldn’t get if you did a DIY booking where you bought your hotel and flight separately.”

This is because there’s nothing amiss with the hotel reservation itself, he explained: “Because the point is if you lose your flight and you’ve DIY booked, there’s nothing wrong with your hotel. The issue is you can’t get there. Your hotel is still there. It’s not faulty. It’s not cancelling. So, you don’t have those consumer rights.”

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If the hotel hasn’t done anything wrong, then travellers might look at how they’ve arranged their booking – but there’s little relief to be found there. He said: “So, you would then say, ‘What about using a credit card or debit card protection?’ It won’t work because there’s nothing faulty. And that’s just giving you the same replica rights that you would have with the retailer.”

Finally, people may turn to their travel insurance. Mr Lewis explained: “So, you then say, ‘What about travel insurance?’ This is the bad bit. We were checking 40 travel insurance policies. Of those, only a few would have covered you for the knock-on eventuality of your flight being cancelled due to jet fuel and then your hotel costs.”

READ MORE: Major airline cancels all flights to three UK holiday hotspots for JuneREAD MORE: TUI, easyJet and Jet2 Monday update as 3 statements for passengers issued

“Only about three or four and most of those were package bank accounts where it’s linked to your bank account. Only one standalone provider. So we need to be blunt at the moment. There is a big risk in those circumstances. If you’re booking, you want something with free or limited cancellation quite short before. So you could just cancel it. You should always talk to the provider.

“The reason this is important to know is if you are in that position once you understand you have no rights and they say, ‘Well, we’ll give you a voucher and you can come back in 6 months.’ You suddenly realise you’re doing well, not badly, right? If you didn’t have free cancellation and that this is going to be a problem if we get to that jet fuel shortage.

“Government are saying there isn’t one at the moment and they’re working on consolidating flights and doing things so there won’t be one, but people’s hotel costs if they book separately and other knock-on costs are potentially at risk.”

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