missing

Chris Harrington, managing director at travel transfer company hoppa, has outlined what to do to give yourself the best chance at recovering your valuables, or, at least, getting some compensation for the loss

One of the most common travel nightmare scenarios tourists face is having their luggage go missing after a flight.

Mishandling checked-in bags costs airlines around £4.2 billion a year, according to aviation technology company SITA. If you’re one of the unlucky ones who ends up not finding your suitcase on the conveyor belt, here are the seven steps to take immediately, according to an expert.

Chris Harrington, managing director at travel transfer company hoppa, has outlined what to do to give yourself the best chance at recovering your valuables, or, at least, getting some compensation for the loss.

The most important thing, he says, is to act fast. He says: “Ultimately, the faster and more informed your response is, the better your chances of recovering your bag or at least getting clear updates on where it is.”

Chris advises heading straight to the airline’s service desk near baggage reclaim if you notice a missing bag – stressing that delays can reduce the chances of locating your bag quickly.

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From then on, it’s important to have your baggage tag and flight details ready, as they will help staff begin tracking your suitcase straight away.

You should also be as specific as you can when describing the missing item. “Details matter. Think about the colour, size, brand, and any distinguishing features like stickers or tags. Even better, show photos if you have them,” Chris continued.

And once your case is all documented and reported, never forget to ask for a Property Irregularity Report, or PIR number, as it is “essential for tracking your luggage and for any future claims.”

In the meantime, most airlines try not to leave customers empty-handed. “Some carriers will provide an allowance for essentials like clothes and toiletries,” Chris notes. “If they don’t, keep every receipt, as you may be able to claim those costs back later.”

Another essential step is to contact insurance companies early on, since many policies include cover for delayed luggage after 12 to 24 hours, but the expert recommends being prepared and checking exactly what evidence they require. If, after several days, nothing is found, it’s crucial not to give up.

“You should be following up regularly,” Harrington advises, adding that “after 21 days, luggage is officially considered lost under international guidelines.”

Thats the stage in which travellers are encouraged to put forward a formal claim – according to the Montreal Convention, which sets out airline liability in such cases.

Chris highlights that passengers may then be entitled to compensation of up to around £1,300 if they provide the right documentation.

To claim that sum, “you’ll need proof of your luggage and what was inside it. The more evidence you have, the stronger your claim.”

Ryanair is warning customers after problems with the European Entry/Exit System (EES)

Ryanair has provided an update regarding its stance on the new European Entry/Exit System (EES), which is continuing to pose difficulties for travellers. The system affects Brits heading to the Schengen zone, encompassing sought-after destinations including France, Germany, Greece, Italy, Portugal, and Spain.

It is a digital system that is taking the place of conventional passport stamps. Travellers may need to register biometric information, such as fingerprints and a photograph, upon arrival. No advance action is required before reaching the border, and there is no charge for using the system.

EES officially went live on April 10, 2026. Yet difficulties with the system, particularly during peak periods at busy airports, have resulted in its suspension in several countries on multiple occasions.

Budget carrier Ryanair issued a blistering message on social media, demanding the EES rollout be halted until September. The low-cost airline criticised France, Portugal, Poland, Italy, Spain, and Germany for failing to ‘ensure that adequate staffing, system readiness, or kiosks are in place’.

Reports indicate that passengers have been left waiting for hours due to the new system, with some even missing their flights as a result. Branding the system as ‘half-baked’, Ryanair’s statement read: “Despite knowing for over three years that EES would become fully operational from 10 April 2026, France, Portugal, Poland, Italy, Spain, and Germany have failed to ensure that adequate staffing, system readiness, or kiosks are in place.

“As a result, passengers are suffering long passport control queues and, in some cases, missing their flights.

“Ryanair calls on these EU Governments to suspend the rollout of the EU’s passport control Entry/Exit System (EES) until September to ensure that passengers are not needlessly forced to suffer long passport control queue delays at European airports during the peak summer season.”

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The system was gradually rolled out from October 2025 before coming into full effect on April 10 across Schengen countries, which comprise 25 of the EU’s 27 member states alongside Iceland, Norway, Liechtenstein, and Switzerland.

Frustrated holidaymakers have reported a range of issues, from an insufficient number of kiosks to handle registrations, to malfunctioning fingerprint scanners and being forced to repeat the entire process on both arrival and departure.

April 27 (UPI) — A 5-year-old girl who went missing from a central Australian Indigenous community over the weekend was abducted, authorities said Monday, as they search for a 47-year-old man who they believe may be connected.

Sharon Granites was reported missing from her residence in Old Timers, an Aboriginal town camp in Alice Springs, located in Australia’s Northern Territory, at about 1:35 a.m. local time Sunday, according to a statement from the Northern Territory Police Force.

She was last seen at about 11:30 p.m. Saturday wearing a dark blue short-sleeve T-shirt with white stripes around the neck and sleeve hemlines and a pair of black boxer-style underwear.

Northern Territory Police Acting Commander Mark Grieve told reporters at a press conference that they believe Sharon was abducted and that officers are seeking to speak with Jefferson Lewis, “who may be able to provide us with some information in regards to that.”

Grieve said Lewis had been in and around Sharon’s residence on Saturday, is one of the few people who were in Old Timers who have not made themselves known to police and is believed to have gone missing at around the same time as the little girl.

Grieve stopped short of accusing Lewis of being involved in Sharon’s disappearance, saying police wanted to speak with him because he and Sharon appeared to have disappeared around the same time.

“Considering himself and Sharon went missing at around about the same time, it certainly brings about those suspicious circumstances and we’d like to speak to him about that,” he said.

Lewis was recently released from prison and has a criminal history that includes physical assault and domestic violence, Grieve said, adding that no offenses were related to child endangerment.

Drones, dogs, horses, ATVs, motorcycles and ground patrols were among the assets police deployed in the search for Sharon, he said, stating they are calling on members of the public with information on either Sharon or Lewis’ location to contact authorities immediately.

“Obviously, it’s a terrible situation to have such a young child go missing,” he said. “We’re just over 24 hours now, so it would certainly be my worst nightmare as a parent.”

Talk about a crime of fashion.

Madonna revealed Monday on social media that the purple jacket, corset and dress she wore Friday during a surprise performance with Sabrina Carpenter at Coachella are missing.

“Bringing Confessions II back to where it began was such a thrill,” she wrote. “This full circle moment hit different until I discovered that the vintage pieces that I wore went missing. … These aren’t just clothes, they are part of my history.”

The clothes are archival items that she wore in the early aughts during her “Confessions on a Dance Floor” era. Her upcoming “Confessions on a Dance Floor: Part II,” set to be released July 3, is a sequel to the 2005 album. Madonna played Coachella’s Sahara Tent 20 years ago in a similar purple getup.

Madonna appeared midway through Carpenter’s headlining performance at Weekend 2 of Coachella. The 67-year-old singer rose from beneath the stage as Carpenter sang “Juno.” The pair then transitioned into a rendition of her 1990 hit “Vogue.” Madonna also performed an unreleased song — “Bring Your Love” — followed by 2005’s “Get Together” and 1989’s “Like a Prayer.”

“I’m hoping and praying that some kind soul, will find these items and reach out to my team,” she continued, offering a reward to anyone who could recover the items and providing an email for her representatives.

A spokesperson for the Indio Police Department said in a statement Tuesday that “at this time, there is no evidence to suggest the bags were intentionally stolen.”

A representative for the singer filed a missing property report for items including clothing and jewelry Saturday shortly after 7 p.m., according to the statement. The items were last seen on a golf cart at the Empire Polo Grounds Saturday around 1:30 a.m.

“Preliminary investigation indicates the two bags containing the items may have fallen off a golf cart operated by staff who were on their way to load the bags onto a bus,” the statement read. “Upon arriving at the hotel shortly thereafter, the staff realized the bags were missing.”

If you have seen the bags, contact Indio Police at (760) 391-4057 or Crime Stoppers at (760) 341-STOP to share information anonymously.

WASHINGTON — Amid growing national security concerns, the FBI said Tuesday that it has launched a broad investigation in the deaths or disappearances of at least 10 scientists and staff connected to highly sensitive research, including four from the Los Angeles area.

“The FBI is spearheading the effort to look for connections into the missing and deceased scientists. We are working with the Department of Energy, Department of War, and with our state and state and local law enforcement partners to find answers,” the agency said in a statement.

The FBI’s announcement comes after the House Oversight Committee announced that it would investigate reports of the disappearance and deaths of the scientists, sending letters seeking information from the agencies involved in the federal inquiry as well as NASA, which owns the Jet Propulsion Laboratory in La Cañada Flintridge, where three of the missing or dead scientists worked.

“If the reports are accurate, these deaths and disappearances may represent a grave threat to U.S. national security and to U.S. personnel with access to scientific secrets,” Reps. James Comer (R-Ky.), chairman of the committee, and Eric Burlison (R-Mo.) wrote in the letters.

President Trump told reporters last week that he had been briefed on the missing and dead scientists, which he described as “pretty serious stuff.” He said at the time that he expected answers on whether the deaths were connected “in the next week and a half.”

Michael David Hicks, who studied comets and asteroids at JPL, was the first of the scientists who disappeared or died. He died on July 30, 2023, at the age of 59. No cause of death was disclosed.

A year later, JPL physicist Frank Maiwald died at 61, with no cause of death disclosed.

Two other Los Angeles scientists are part of the string of deaths and disappearances.

On June 22, 2025, Monica Jacinto Reza, a materials scientist at JPL, disappeared while on a hike near Mt. Waterman in the San Gabriel Mountains.

On Feb. 16, Caltech astrophysicist Carl Grillmair was fatally shot on the porch of his Llano home. The Los Angeles County Sheriff’s department arrested Freddy Snyder, 29, in connection with the shooting. Snyder had been arrested in December on suspicion of trespassing on Grillmair’s property.

Snyder has been charged with murder.

There is no evidence at this point that the deaths and disappearances, which occurred over a span of four years, are connected.

A spokesperson for NASA, which owns JPL, said in a statement on X that the agency is “coordinating and cooperating with the relevant agencies in relation to the missing scientists.

“At this time, nothing related to NASA indicates a national security threat,” agency spokesperson Bethany Stevens wrote. “The agency is committed to transparency and will provide more information as able.”

Representatives from Caltech did not immediately respond to a request for comment.