EasyJet

EasyJet launches Big Orange Sale with flights for £14.49 if you’re quick to book

CHRISTMAS and New Year’s sales are starting to emerge and this means you could grab some bargain flights.

EasyJet has already launched its Big Orange Sale with up to 20 percent off flights departing between January 5 and December 13, 2026.

EasyJet has launched its Big Orange Sale with up to 20 per cent off flightsCredit: Alamy

If you grab a bargain today, it could even make the ideal last-minute Christmas gift.

You can book discounted fares for as little as £14.49 from now until February 3, 2026.

Destinations include some of the budget airline’s newest routes, such as Tbilisi in Georgia and the Scandinavian Mountains in Sweden.

Alternatively, if you wanted to head off on a ski trip you could fly to top ski destinations in Europe, such as Grenoble in France, Geneva in Switzerland and Innsbruck in Austria.

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Perhaps cold holidays aren’t your thing? Then why not head off to some winter sun spots including Enfidha in Tunisia, Sharm el Sheikh in Egypt and Marrakech in Morocco.

Specific flights include London Gatwick to Palma, in Majorca, from £18.99.

As the capital of the Balearic Islands, Palma is known for its Gothic Cathedral, historic Old Town and of course, pretty beaches.

Or if you fancy relaxing, head to Palma Beach, which is just a short distance from the city centre and boasts turquoise waters, soft sand and a number of nearby restaurants.

If you live near Bristol, you could head to Bordeaux in France for just £14.49.

Known as the wine capital of France, Bordeaux is home to the UNESCO World Heritage ‘Port of the Moon’ with 18th century architecture.

Destinations include Bordeaux, France, which you could fly to from Bristol Airport for £14.49Credit: Alamy

Across Bordeaux, you will find around 6,000 wineries, producing mostly red wine.

If you happen to live in or near Birmingham, for £17.99 you could head to one of the major fashion capitals of the world – Milan, Italy.

While in the city, Duomo di Milano (Milan Cathedral) is also worth visiting; it has Gothic features and you can climb the roof for panoramic views of the city.

From Manchester you could head to Madrid from £21.49 per person.

The capital of Spain is home to many sites to explore that are ideal for history lovers, such as the Royal Palace, Plaza Mayor and Retiro Park.

There are also several museums, such as the Prado Museum – the main Spanish national art museum – and Reina Sofia Museum home to a collection of 20th-century art.

If you live in or near Birmingham, you could fly to Milan in Italy for £17.99Credit: Alamy

And if you fancy a holiday package, easyJet is also offering up to £400 off of all easyJet holidays.

For this discount to apply you have to spend a minimum of £4,000 though.

Or you could get £300 off of a £3,000 spend, £150 off of a £1,500 spend, £100 off an £800 spend and £50 off a £500 spend with the code ‘BIGSALE’.

You will need to book before 11pm on March 3, 2026, and then travel between now and October 31, 2027.

All easyJet holiday packages include flights and a hotel, with 23kg luggage per person and transfers if booking a beach holiday.

Or perhaps you fancy a beach break? You could head to Palma, Majorca from London Gatwick for £18.99Credit: PA

Kevin Doyle, easyJet’s UK country manager, said: “By launching our Big Orange Sale today, customers can take advantage of our great value fares and make plans for a well-deserved break to look forward to in 2026.

“With over 45 new routes from the UK available for next year, customers can choose from flights and package holidays to up to 140 destinations across Europe and beyond, whether that’s to return to their top holiday hotspot, or discover somewhere new.

“We look forward to welcoming millions of customers onboard in 2026 and we remain focused on providing them with low-cost travel, flying them where they want to go, and always aiming to make the travel experience easy.”

In other aviation news, there are six new holiday destinations getting Wizz Air flights – and one is a UK-first.

Plus, seven short-haul destinations perfect for a January holiday with flights from £14.99.

The sale is running until February 3, 2026Credit: Alamy

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‘I saw dead EasyJet passenger and there’s more to this than people think’

As shocking reports emerged concerning a dead woman allegedly being wheeled aboard an easyJet flight, the Mirror takes a look at some of the troubling testimonies for those who witnessed it first hand

Passengers aboard an easyJet flight have made shocking allegations about an elderly woman who died before take-off, with some claiming she was already dead when she was pushed onto the aircraft.

Those aboard the Malaga to Gatwick flight claim to have looked on in horror as the 89-year-old was wheeled down the aisle, neck supported by a brace and neck pillow as she slumped over in her seat. Some said they saw relatives attending to the deceased woman as if she was still alive, before showing “not one ounce of emotion” when paramedics dashed to attend to her.

EasyJet have since insisted that these allegations are unfounded, stating that the woman was still alive when she boarded the plane. However, the flight’s co-pilot advised passengers that he would write a report on this incident using their testimonies. So what really happened? Here the Mirror takes a look at some of the witness testimonies.

READ MORE: ‘I was on EasyJet plane with dead Brit woman, they held head up as she sat in seat’

‘It’s okay, we are doctors’

The grandmother was taken onboard aircraft in a wheelchair by five relatives, who reportedly assured ground staff that the elderly woman was simply unwell, and had fallen asleep. According to Mail Online, some witnesses claimed to have heard the relatives saying: “It’s okay, she’s just tired,” adding: “It’s okay, we are doctors”.

While the group managed to get the woman seated at the back of the plane, just before the 11am take off, cabin crew members realised she had passed away, cutting the journey short before the plane had even left the runway.

Family ‘acting as if she was still alive’

Speaking with the Mail, 19-year-old passenger Elizabeth Rowland told of how she had been seated in front of the woman and two of relatives while at the gate. When they boarded, she was just three rows in front of them. Marbella-based Elizabeth, who had been flying to England to visit family, alongside her partner, says she knew from the very first time she laid eyes on the woman that she “wasn’t with us”.

Recalling the scenes that unfolded before boarding, Elizabeth shared: “Her family were trying to wake her up and saying, ‘Can you hear me? We’re going to get on the flight now, we’re going to board now’, and trying to give her something to drink… They were talking to her and acting as if she was alive.”

According to Elizabeth, once the plane turned back to the terminal, with emergency services rushing to the scene: “None of the family seemed upset or like they were panicking, they weren’t crying or shocked – they were completely calm and talking to the paramedics.”

Elizabeth continued: “They showed not one ounce of emotion. They seemed like they were trying to make everything seem normal.” She says she believes the woman had already died after paramedics took her to the back of the plane, plugging her into an unspecified medical machine which “did not make any sound”.

‘What were you thinking, EasyJet?’

Passenger Petra Boddington had been seated close to the “fragile, old lady”, and says fellow travellers had become concerned for her welfare. In an interview with The Sun, Petra explained that the woman had been pushed along the aisle of the plane by a member of ground staff, with those already in their seats looking on in shock.

Petra said: “People turned in their seats and went, ‘Oh my god, she looks dead’. She was a fragile, old lady who was curled up and doubled over in a chair in a not very comfortable position. Anybody with eyes could see that she was not fit to fly and it wasn’t just me that thought it, it was everybody else that she went past. People sat in front of me even said they’d seen the people that were with her holding her head up. We all thought that she looked dead.”

The British expat recalled: “As soon as the plane turned around and the captain announced there had been a medical emergency, everybody turned to each other and said, ‘Well we know why?’ Then we were all taken off the plane and back at the gates. That’s when everyone started complaining and asked how she was allowed on.” She added: “I honestly feel sorry for the woman. She should have never have been allowed on that plane. I think it’s disgusting that she was allowed on but ultimately, the poor woman has lost her life.”

Taking to Facebook with a video taken at the airport, Petra commented: “Easyjet! What were your ground staff thinking today? They asked the family five times if this woman was ok… she was clearly not ok! To the naked eye she looked like she was already dead, slumped unconscious in a wheelchair, so why would she be allowed on to the flight and then disrupt everyone’s plans… purely to save the family repatriation?!? If I was drunk they wouldn’t let me on.. but apparently dead is ok?! EasyJet what’s going on? Disgusting and prepare yourselves for the refunds and complaints coming! Flight now rescheduled from 11:15 to 21:30? How does that work for everyone involved?”

Passenger’s fury

Another passenger by the name of Tracy-Ann Kitching says she saw the woman in question being wheeled onto the plane, with someone “holding her head” as they went by to take their seats. Outraged, Tracy-Ann took to social media, writing: “EasyJet – you are unbelievable! Why did you let a dead person on our flight?!” She also took aim at the airport’s Special Assistance team, arguing that they “should have raised the issue” before boarding.

In a Facebook post, Tracy-Ann claimed : “An actual doctor on board [confirmed] she was already dead when they put her in her seat”. She also empathised with the “poor person who died and the family as well as your cabin and ground crew”, adding: “What a terrible situation for them. I must also praise the First Officer [co-pilot] who came out and patiently answered our questions. He was professional and personable – thank you.”

‘Misinformation’

However, not all passengers have given the same story. In response to Petra’s post, a man by the name of Tony Coatesworth commented: “She was not dead when they sat her in the seat next to me, and she was put in the by not five members of her family as there was only two other people with her a man and a younger lady helped by Spanish special assistance staff, there is a lot of misinformation going on social media about this incident. We all got home she didn’t

“I totally disagree with your reply and saying it on video and laughing is totally unacceptable you show no compassion at all, yes the lady was clearly ill but she could have been a lot different 2hrs before being put on the plane, nobody would have been able to foresee what could possibly have happened while on the plane as I said she was not deceased when put in her seat as I saw her breathing. Could you just for a minute think about her family, what would you be thinking about if you were reading and watching videos of so many things being said and put on social media that are totally incorrect.”

He continued: “As for your comment saying why stop the truth coming out to stop a good story is exactly why social media is so wrong, my condolences go to the family, and I will be getting in touch with easyJet to tell them of all the facts regarding this unfortunate situation.”

The Civil Guard in Málaga confirmed that they were called to attend to an elderly British woman, who was pronounced dead on the plane. A spokesperson for the Civil Guard issued the following statement: “She was pronounced dead on the aircraft which had been due to leave Málaga for London just after 11am yesterday morning.”

Meanwhile, an easyJet spokesperson said in a statement: “Flight EZY8070 from Málaga to London Gatwick returned to stand prior to departure due to a customer onboard requiring urgent medical assistance. The flight was met by emergency services however the customer sadly passed away.

“Our thoughts are with the family and friends of the customer, and we are offering support and assistance at this difficult time. The wellbeing of our passengers and crew is always easyJet’s highest priority and we would like to thank passengers for their understanding for the delay.”

Do you have a story to share? Email me at julia.banim@reachplc.com

READ MORE: Family ‘wheel dead gran onto easyJet flight after telling crew she’s tired’

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It’s 75 years since all-inclusive holidays launched

THE all-inclusive holiday is more popular than ever, three quarters of a century since Brits first went on one.

To mark 75 years of the budget-friendly way to holiday, we’ve looked at the very best deals around at the moment. From beautiful beaches to lavish cruises, here are 75 stonking all-inclusives you can book now – you can even bag one to the Maldives, perfect timing as the bad weather sets in at home.

Corsica welcomed the first package holiday in 1950Credit: Alamy

The first ever overseas package holiday was created by Vladimir Raitz, who founded Horizon Holidays.

It was to Corsica from London in 1950, with 300 holidaymakers paying £32 and ten shillings. This works out to around £971 in today’s money.

Rather than a resort, however, guests would be staying in ex-army surplus tents as rationing was still in place.

It was Gerard Blitz, a Belgian sportsman, who then created the concept of the all-inclusive hotel resort in 1950, with the first Club Med in Spain.

And despite it being 75 years later, all-inclusive holiday packages can still be found for a fraction of the price.

So we’ve found 75 of the best all-inclusive deals on the market, which include your flights, hotel and your food and drink.

Deals include TUI, easyJet Holidays, Thomas Cook, Loveholidays and On The Beach, as well as a number of ski holidays, cruise holidays and even some mystery holidays.

From Turkey bargains for £189pp, to long-haul blow-the-budget trips to The Maldives, here are our top picks.

Under £200

When it comes to the cheapest all-inclusive breaks, you’ll want to head to Turkey.

You could spend seven nights in the Prenses Sealine Beach Hotel in February 2026.

For £189 each it includes all food and drink and your return flights from London Southend. Find the deal here.

Or there is seven nights at the Grand Barhan, also in Antalya in Turkey for £199 each when travelling from London Gatwick in March 2026. Find the deal here.

There is also Belpoint Beach Hotel for £199pp if you fly from London Gatwick in April 2026. Find the deal here.

Another affordable holiday destination for all-inclusive holidays is Tunisia.

TUI has a three-night stay in TUI SUNEO Royal Kenz in Tunisia for £179pp, when flying in January 2026 from London Southend. Find the deal here.

Another three night stay is at Paradis Palace Hotel in Hamamet for £191pp, also in January 2026 from London Southend. Find the deal here.

Four nights at Riviera Hotel with Birmingham flights in February 2026 is just £158 each. Find the deal here.

Tunisia is one of the more affordable all-inclusive destinationsCredit: Alamy
You can also find some very cheap deals to TurkeyCredit: Alamy

For under £200 you could also head to Morocco.

Three-night stays in Morocco for under £200 – the TUI SUNEO Kenzi Europa is around £193pp, with flights from London Stansted in January 2026. Find the deal here.

Or for £197pp, the trip includes a three-night break in Marrakech with return flights from London Stansted in February 2026. Find the deal here.

Four nights at Allegro Agadir in January 2026 is just £199 each when flying from London Gatwick. Find the deal here.

If you don’t mind a budget hotel, there are a few all inclusive deals in Spain for under £200 each.

Fly in July to Hotel Mariant Park in Majorca for seven nights, from £186 each. Find the deal here.

Four nights in BLUESEA Copacabana in Costa Brava is £199 each in April. Find the deal here.

When it comes to Portugal, seven nights at Albufeira Sol Hotel & Spa is £186 each from East Midlands in April 2026. Find the deal here.

If you don’t mind a shorter trip, spend fur nights at Mutha Oura Praia Hotel in February from Bristol Airport for £179 each. Find the deal here.

Under £300

Tunisia remains a bargain for cheap all-inclusive deals under £300 too.

Loveholidays has a steal with seven nights at the Vincci Helya Beach in Skanes for £209 each when travelling from London Southend in January 2026. Find the deal here.

Or four nights at Cesar Thalasso with easyJet in January 2026 from Manchester is £254pp. Find the deal here.

TUI has some bargains for Tunisia with a three-night stay in January from London Southend for £218 each. Find the deal here.

Stay a bit longer with four night stays from £236pp. Find the deal here.

Greece has some cheap all-inclusive breaks too, especially in Crete.

A seven night stay in Bali Beach & Sofia Village with return Luton flights can be found for £250 each a night in April 2026 Find the deal here.

Or there is the adult-only City Green Hotel for £275pp, with return flights from London Gatwick in April 2026. Find the deal here.

Crete is the biggest Greek island, so has the most all-inclusive dealsCredit: Alamy

First Choice has seven nights in Crete’s Mediterraneo Hotel in April from London Gatwick for £212 each. Find the deal here.

Or head over to Rhodes for £213 each, with seven nights at Tsampika Hotel along with London Luton flights in April as well. Find the deal here.

Want to try Corfu? Seven nights at Mareblue beach with Gatwick flights in April is just £250 each. Find the deal here.

Otherwise there are some affordable Egypt holidays under £300 each too.

Seven nights in Sharm Cliff Resort is around £212pp when flying from London Luton in January 2026. Find the deal here.

You can even find some Spanish deals if you know where to look.

First Choice has six nights in the TUI SUNEO Tamaimo Tropical from Birmingham in January from £298 each. Find the deal here.

Portugal is another great cheap destination under £300pp, especially with TUI.

There is three nights at Alvor Baia with London Stansted flights in march for £274 each. Find the deal here.

Or fly from Manchester to AP Cabanas Beach and Nature for three nights in January for £281 each. Find the deal here.

Prefer Albufeira? For £295 each, there are three nights at AP ADRIANA BEACH RESORT. Find the deal here.

Or why not try a trip to Montenegro? For £289 each, you can spend four nights at Carine Hotel Park in April 2026, with flights from London Gatwick. Find the deal here.

Under £500

Most of your all-inclusive Spanish holidays will be in the under £500 range.

For example, there is the HSM Canarios Park in Majorca which is £315pp for seven nights and return flights from London Gatwick in May 2026. Find the deal here.

If you prefer Costa Blanca, there is the Magic Cristal Park, with seven nights and London Luton flights in March 2026 for £320 each. Find the deal here.

Or for Costa del Azahar, spend seven nights in Magic Sports for £365 each in March 2026 when flying from London Stansted in March 2026. Find the deal here.

For a Jet2 holiday, there are seven nights at Sandos Griego in the Costa Del Sol in march from £479 each. Find the deal here.

Both mainland Spain and the islands can have some bargain package dealsCredit: Alamy

Cyprus is one of the best for sunshine all year round, with some great deals next year too,

Seven nights at Tsokkos Gardens Apartment with London Gatwick flights in May 2026 is just £499pp. Find the deal here.

EasyJet Holidays has some Egypt bargains too for under £500 each.

There is four nights at the Aster Aqua Park in Hurghada for £340 each, with London Gatwick flights in January 2026. Find the deal here.

Or travel in March 2026 from Manchester to Caves Beach Resort, with four nights from £472pp. Find the deal here.

Thomas Cook‘s Egypt deals can be found for £305 each, with seven nights at Royal Lagoons Resort when flying from London Luton in January 2026. Find the deal here.

Or also in January is seven nights at Pyramisa Beach Resort is £442pp with London Luton flights. Find the deal here.

You can even get some all-inclusive cruises for a bargain.

For example. you can spend three nights on a Marella Explorer 2 ship for £486 each, with drinks, food and stops in Tenerife and Malaga, as long as you fly next month. Find the deal here.

Ambassador’s mini cruises are all inclusive from £399 each, with three days onboard. Find the deal here.

Wowcher’s Mystery All Inclusive seven night holidays are £349 each. Find the deal here.

How about trying an all-inclusive cruise, such as with Marella?Credit: Tui

Under £800

Around the £800pp mark is where you can start to find some longer-haul holidays.

For example, seven nights in Cuba at the Allegro Palma Real with London Gatwick flights can be found for £779 each when flying in October 2026. Find the deal here.

In the same month, seven nights at Club Kawama is just £769pp with Gatwick flights too. Find the deal here.

Or in September 2026, seven nights at Rose Rayhaan by Rotana in Dubai with London Stansted flights is £779 each as well. Find the deal here.

TUI has seven nights in Cape Verde’s Boa Vista, at the Hotel Riu Touareg with London Gatwick flights in January 2026 for £778pp. Find the deal here.

You can even find some bargains for Mexico, with seven nights in January 2026 at All Ritmo Cancun Resort for £759 each with London Gatwick flights. Find the deal here.

Affordable long-haul all nclusives are often found in MexicoCredit: Alamy

Wowcher has some cheap trips on offer as well, with a seven night stay at a five star hotel in the Dominican Republic with return flights from £789 each. Find the deal here.

But if you are looking to stay in a bit closer, you can find some five star luxury for this price.

Seven nights at Dreams Corfu Resort & Spa in April 2026 with London Gatwick flights is £769 each. Find the deal here.

Another week-long trip, staying at Helea Lifestyle Beach Resort in Rhodes with London Gatwick flights in April 2026 is £759pp. Find the deal here.

British Airways has lots of Egypt trips, with seven nights at Parrotel Beach Resort in Sharm el Sheikh for £657 each with London flights in January. Find the deal here.

They also have Morocco with the Pickalbatros Palais des Roses for £634 each in January. Find the deal here.

Steigenberger Al Dau Beach Hotel is one of Egypt‘s fanciest hotels, and Loveholidays has seven night stays in January for £769 each. Find the deal here.

And the luxury Rixos Premium Gocek in Turkey is £769pp too, with flights in March. Find the deal here.

Under £1,000

Finding an all-inclusive under £1,000 to long-haul destinations can be tricky – but it’s doable.

HolidayPirates has a seven night stay at Riu Bambu in the Dominican Republic if you fly from Manchester in February 2026 for £980 each. Find the deal here.

Or fly from London Gatwick in June 2026 to spend seven nights at Coral Costa Caribe Resort & Spa for £969pp. Find the deal here.

Fly in April 2026 from London Gatwick to Whala! Boca Chica for seven nights for £970 each. Find the deal here.

Or there is a whopping 14-night stay in Royal Palms Beach Hotel in Sri Lanka for £974 each, when flying from London Gatwick in May 2026. Find the deal here.

Fancy Tanzania? Seven nights at AHG Waridi Beach Resort in May 2026 from London Gatwick is just £989pp. Find the deal here.

Or seven nights at Paradise Beach Resort on the same island is £959pp with London Gatwick flights in May 2026. Find the deal here.

Sri Lanka does all-inclusive well, with amazing cuisineCredit: Alamy

Otherwise Thomas Cook has a number of cheap Mexico deals under £1,000.

There’s seven nights at The Reef Coco beach Resort from London Gatwick in January 2026 for £998pp. Find the deal here.

Or fly from London Gatwick to Hotel Maya Caribe Faranda also in January for £955 each. Find the deal here.

If you’re a snow lover there are some great ski holidays too, with seven night all-inclusives under £1,00 each.

One of Crystal Ski’s most affordable deals is seven nights at Belambra Club Panorama in France, when flying from London Gatwick next month, for £846pp. Find the deal here.

Head to Bansko in Bulgaria for £881 each, with flights from Birmingham next month. Find the deal here.

Or Sunweb has eight day ski holidays in Austria for £844 each when travelling in March. Find the deal here.

Over £1,000

If you are happy to have a big blow out holiday, then there are some fantastic deals to splash out on too.

For example, Tropical Sky have seven nights in Zanzibar from £1,499 each, including flights. Find the deal here.

Their Platinum Collection holidays, which are five star hotels, can be found for £2,799 each. Find the deal here.

Talking of African islands, British Airways has some fantastic trips to Mauritius too.

Seven nights with return flights start from London Heathrow to the Veranda Palmar Beach hotel for £1,508, when travelling in September 2026. Find the deal here.

Or there is the five star Club Med La Plantation D’Albion for £2,004 each, when travelling the same month. Find the deal here.

And one of the biggest bucket list destinations is The Maldives.

Of course, The Maldives is the ultimate bucket listCredit: Alamy

Virgin Atlantic has seven night trips from £1,841 each, which includes flights from London Heathrow and stays at the OBLU XPERIENCE Ailafushi in September 2026. Find the deal here.

Want to stay longer? Travel in June 2026 at the same resort for an 11-night trip for £2,549pp. Find the deal here.

Fourteen night stays start from £3,091pp when flying from London Stansted in September 2026 to Cinnamon Dhonveli. Find the deal here.

If you have the time, how about a month-long, all-inclusive holiday?

Jet2holidays has some bargain long stay trips with everything included.

You could spend 28 days at Grand Park Lara in Turkey in March, with return flights included from £1,470 each. Find the deal here.

Or there is a month-long stay in Majorca’s Universal Hotel Romantica for £1,017pp in February. Find the deal here.

Tenerife’s Grand Castillo Tagora is £2,247 each for 28-day stays. Find the deal here.

And HD Lobos Natura Fuerteventura is from £2,923. Find the deal here.

Morocco is a bargain too, with 28 nights at Hotel Club Sungo by Pickalbatros in February for £1,890 each. Find the deal here.

75 deals on all inclusive holidays in 2026

You could even do a month-long all-inclusive if you fancyCredit: Alamy

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EasyJet flyer luggage row: ‘I was forced to pay so I could travel home’

Consumer group Which? claims passengers are being wrongly fined for having cabin bags that airport staff say are too big

An easyJet passenger has described how she successfully fought the budget airline after being fined for having an oversized bag.

Louise Machin says she was “dismayed and confused” when staff working for easyJet slapped her with a €58 (£51) fee when she flew back from Chania Airport in Crete. Staff told her it was because her suitcase was too big, despite her checking the dimensions carefully in advance.

EasyJet refunded the money when she went as far as contacting the case manufacturer on her return, to prove it met the airline’s requirements.

Yet Ms Machin, 59, from Crystal Palace, south London, is far from alone in being wrongly hit with oversize cabin bag fines when they are not at fault. Consumer group Which? says travellers are being caught out because of what it says are issues with the official bag sizers in some airports.

Customers of no-frills carriers have got used to double checking the dimensions of bags or cases they are allowed to take on board. But most airports also have devices at the check-in desk or boarding gate to hammer home the rules.

Ms Machin, who works as a freelance film and TV sales director and a project manager, was caught out when she travelled to Crete in April this year. She was on a walking holiday with friends and paid almost £268 for the flights and £94 return for the overhead cabin bags.

She was not asked about the size of the case on the way out, and didn’t think anymore about it given the checks she had done. But as she arrived for the flight home after a five day break, a member of ground staff employed by a third party company challenged her at check-in. When she insisted it complied, and even asked for tape measure to prove it, she says the person replied “this isn’t a DIY shop”.

Married Ms Machin went on: “I had successfully travelled out from London Gatwick five days before and it had fitted into the luggage sizer there with no problem. I had also checked it with the easyJet digital sizing tool prior to travel.” She concluded that the only explanation was that the sizer at Chania Airport was smaller than the size allowed.

“I tried to explain this to the ground staff, that my bag was compliant and that it seemed to me that their luggage sizer was too small,” she says. “But they were very aggressive and told me that if I didn’t pay on the spot, I would not be able to travel home. It was a threatening environment, and they wouldn’t listen to me. I felt like I was going mad because I knew my bag was the right size. I was forced to make the payment so that I could travel home.”

On her return, she contacted the manufacturer of her bag – Cabin Max- which confirmed her bag complied with easyJet’s size restrictions.

Which? says it is not the first time Cabin Max had been contacted about airlines fining its customers. One issue appears to be on the bag sizer where the metal sides are further in than they should be, meaning luggage that would normally fit easily is rejected, and passengers face a penalty.

Armed with Cabin Max’s response, Ms Machin went back to easyJet and it agreed to refund her.

Which? says it has heard of other airlines wrongly fining passengers for similar reasons, with bags that have been on any number of low-cost flights suddenly deemed to be oversized. More common is that a handle or strap is a couple of millimetres outside the sizer cage and that is enough for a fine. It comes after Ryanair increased the bonus paid to staff for every oversized bag they catch .

Which? advises anybody who feels they have been wrongly charged a fee at the gate – but feels confident that their bag is the right size – to appeal.

EasyJet refunded the fine despite insisting that more recent checks had not found a fault with the sizers at Chania Airport.

Its statement in full said: “EasyJet’s bag sizers are standardised across all airports to meet our cabin bag dimensions and we do not see a wider issue with sizer damage, as we have procedures to ensure this is reported by our ground crew to ensure they are removed and fixed. We will always review any feedback from our customers on a case by case basis, and so when Ms Machin raised this with us we apologised for her experience and provided her with a refund.”

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Emotional moment nurse who always works Christmas gets holiday surprise

Sarah typically works on Christmas Day. She has devoted countless Christmases to caring for newborns on the same emergency neonatal unit where her own baby was born prematurely this year

This is the heartwarming moment Sarah Alcock found out that her husband had nominated her for a once-in-a-lifetime holiday.

Christmas for the 35-year-old doesn’t tend to be spent tucking into a roast, opening presents and relaxing with the family.

In fact, Sarah typically works on Christmas Day. The Oakwood, Derby mum has missed out on many a festive day at home due to work nursing shifts at Queen’s Medical Centre in Nottingham, where her own baby was born prematurely this year.

Born at just 25 weeks, weighing 1lb 12oz, the eight-month-old will be celebrating her first Christmas this year, but with staffing pressures mounting, she has volunteered to step in again to help her fellow colleagues out.

READ MORE: UK to Germany direct train will make Christmas market trips ‘one step closer’READ MORE: Majorca’s new tourist rules including beach games ban – what you need to know

Her husband, Dave, a marketing manager, from Oakwood, Derby, wanted to recognise how hard Sarah works, so he nominated her to win a break with easyJet.

“She’s a hero. Her work doesn’t stop just because it’s Christmas, so she has to go there regardless of the date,” he explained.

Alongside Sarah, NHS nurse Nicky Starkowitz and care home manager Niccii Gillett, who also selflessly work every Christmas, were gifted holidays as part of a campaign by tour operator easyJet Holidays to recognise the UK’s hidden heroes.

Nicky faced a breast cancer diagnosis in August this year and tragically, her four-year-old son Raffi was also diagnosed with a rare and aggressive brain cancer in March. Her husband Neil said: “With everything going on this year we haven’t managed to get away or get the opportunity to do anything as a family together.”

Nicky added that “just to go away somewhere, as a family, and have time away together would be so nice”.

The holidays are a special easyJet Holidays escape, to give recognised key workers quality time with friends and family in the sunshine. They have been gifted to Christmas heroes after new research by easyJet Holidays found over 10 million Brits will be spending time apart from their families due to work commitments this year.

Nearly a third (28%) of key workers also feel that they haven’t taken a proper break in the past year, with nearly a quarter (22%) not likely to have a choice over whether they can work on Christmas Day or not.

Matt Callaghan, Chief Operating Officer at easyJet Holidays, said: “At Christmas especially, we’re reminded how many people quietly put others first, often sacrificing precious time with their own families. Our key workers do this year after year, and our communities simply wouldn’t function without them.

“This is easyJet holidays’ way of saying thank you – giving a few of these Christmas heroes the chance to properly step away, rest, and spend quality time together, whether that’s in the sunshine or exploring a new city. It’s about recognising the people who give so much, especially at this time of year.”

The easyJet Holidays poll uncovered the professions we feel most grateful for at Christmas, with nurses, paramedics, care workers and delivery drivers among them.

Just under a quarter (23%) of Brits say they leave out a gift for the postal workers at Christmas, while over a fifth (22%) say they do the same for binmen.

Six in ten also say Christmas makes them feel more generous towards others, with 51% saying they compliment others more during the festive period, while more than three in ten (31%) check in with their neighbours.

Top 10 professions Brits feel most grateful for at Christmas:

  1. Nurses (46%)
  2. Paramedics (39%)
  3. Doctors (38%)
  4. Care workers (29%)
  5. Firefighters (27%)
  6. Police officers (23%)
  7. Delivery drivers (22%)
  8. Retail staff (20%)
  9. Postal workers (17%)
  10. Hospitality (16%)

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