easyJet

Airline with the worst food named and it’s ‘awful’ — not easyJet, Wizz Air or Jet2

A YouGov survey has ranked budget airlines by food quality, with results likely to surprise some UK travellers

A recent YouGov survey has revealed the worst airline food on offer, with budget carrier Ryanair topping the list for all the wrong reasons. Travel expert Mr Plane Guy weighed in on the findings, saying: “Unfortunately, not every airline hits the mark when it comes to in-flight dining.

“At the bottom of the list is Ryanair, where only 21% of passengers had good things to say about their snacks and drinks. Worse yet, just 17% found the meals satisfactory, and a staggering 50% labelled them as ‘poor’. Not far behind is Wizz Air, with just a quarter of passengers giving their snacks and drinks a thumbs-up, and 40% rating the meals as bad. easyJet also struggled, with only 35% of travellers enjoying their snacks and 29% happy with the meals.”

He went on to say: “If food is an important part of your flying experience, choosing the right airline can make all the difference! Emirates and Qatar Airways seem to be the safest bet for delicious meals, while budget carriers like Ryanair and Wizz Air might leave your stomach rumbling.”

One Ryanair passenger took to Tripadvisor to share their experience, writing: “Why is the food so bad!? We usually pack a lunch for our flight. In this case, we didn’t, and I ordered the fresh sandwich, which in this case was Turkey and Stuffing. It was truly awful and cost me 5€. I couldn’t finish it. This is not only an issue with Ryanair, but with other low-cost airlines. It must be as easy to source good food as bad. I really don’t understand it.”

Not everyone agrees, however, with some passengers saying Ryanair’s food is acceptable. One traveller recommended the vegan lasagna: “As a vegan, I massively appreciate the vegan lasagna; it’s not bad at all.” Another chimed in with: “The cheese toasties are actually ok, I’ve had it a few times.”

Worst airline food

  1. Ryanair
  2. Wizz Air
  3. easyJet
  4. TUI Airways
  5. Jet2.com
  6. British Airways
  7. Virgin Atlantic
  8. Qatar Airways
  9. Emirates

The Mirror has contacted Ryanair for comment

Source link

Huge disruption in Portugal on Wednesday, June 3 as 658 flights cancelled

Hundreds of flights have been cancelled, official data from June 3 indicates

A UK tourist hotspot has been rocked by disruption today. Officials in Portugal say 44.7% of flights scheduled to Portuguese airports on the day of a general strike today, Wednesday, June 3, were cancelled.

Portuguese media reports say that out of 1,472 flights scheduled across the country, at least 658 were cancelled, officials say. Of the 658 flights scheduled for Lisbon Airport, 408 have been cancelled, equivalent to 62%.

EasyJet had said in advance that its passengers would be affected. It said on the eve of the strike: “Due to a national strike in Portugal on 3 June, like all airlines operating to and from the country we can expect some disruption to our flying programme. We will be doing all we can to minimise the impact of the strike action and will contact customers directly with their options if their flights are affected.

“While this is outside of our control we are sorry for any inconvenience this strike action may cause.” Ryanair said it would not be affected.

Sapo reports that the second-highest percentage of cancelled flights is in Ponta Delgada, where 41% of the 118 scheduled flights will not take place, according to ANA information. In Porto and Faro, nearly a third of flights will be cancelled.

In Madeira, 23% of the 102 scheduled flights were cancelled. Almost all flights were reportedly cancelled in advance. This enabled notifying passengers and rescheduling flights, local media reports said.

The National Union of Civil Aviation Flight Personnel (SNPAC) said that of the 508 scheduled flights, “329 flights have already been cancelled, that is, 65% of the operations planned for June 3”.

The strikes, which also affected public transport and other services in the country, were the second in six month called over proposed government labour reforms.

Source link

EasyJet and Ryanair flights latest as UK holiday spot faces big strike on Wednesday, June 3

Official orders have spelt out what flights must be provided

EasyJet and Ryanair travellers have been issued with an official update as a UK holiday spot prepares for a major strike. Portugal will see a general strike on Wednesday, June 3.

It has previously been reported that around 500 flights from different airlines could be affected. EasyJet has said there could be some disruption for passengers on the day.

TAP Air Portugal says it is planning to operate at least 79 flights. The airline is also reportedly rebooking travel options for affected passengers.

Air Europa has reportedly cancelled all flights between Madrid and Lisbon and Porto. Tram services in Porto are also set to be affected.

Ryanair has said it will operate as normal. It will be the second time the nation has been hit by a general strike in recent months in protest at labour reforms the Portuguese government is planning. The disruption is likely to affect many areas of the country.

Portuguese media reports say that for those providing essential social services, minimum service levels have been established. Information has been reported in local media, based on official documents, about what minimum services are therefore expected for some airlines.

EasyJet ‘minimum services in Portugal on June 3’

Local media reports say that some flights involving major national carrier TAP will go ahead. Sapo reports that a deal has been reached between easyJet and the trade unions, providing for the following minimum services:

  • two flights from Lisbon to Funchal;
  • one flight from Porto to Funchal;
  • one flight from Lisbon to Basel; one Lisbon-Nice flight;
  • one Porto-Paris flight;
  • one Porto-Geneva flight;
  • one Porto-Luxembourg flight;
  • one Lisbon-Luxembourg flight;
  • and one Lisbon-London flight.

That information emerged in reports published by the Directorate-General for Employment and Labour Relations (DGERT). It stated that the National Union of Civil Aviation Flight Crew also warns that, “if striking staff are replaced by crew from other bases, the conditions for future agreements will no longer exist”.

Full list of ‘Ryanair minimum services on June 3’

Sapo also reports that in the case of Ryanair, minimum services have been set by order of the Minister for Infrastructure and Housing. These reportedly state that, on the day of the strike, staff must report for duty to ensure the following connections:

  • two Lisbon–Funchal–Lisbon connecting flights;
  • one Lisbon–London–Lisbon connecting flight;
  • one Lisbon–Luxembourg–Lisbon connecting flight;
  • one Porto–London–Porto connecting flight;
  • one Porto–Luxembourg–Porto connecting flight;
  • one Porto–Paris–Porto connecting flight;
  • and one Faro–London–Faro connecting flight.

“The staff required to ensure minimum services shall be designated by the trade unions that have called the strike no later than 24 hours before the start of each of the declared strike days or, if they fail to do so, the companies must make such a designation,” the order states.

EasyJet told the Sun: “Due to a national strike in Portugal on 3 June, like all airlines operating to and from the country we can expect some disruption to our flying programme. We will be doing all we can to minimise the impact of the strike action and will contact customers directly with their options if their flights are affected.

“While this is outside of our control we are sorry for any inconvenience this strike action may cause.”

Source link

TUI, Jet2 and EasyJet Bluetooth rules after plane heading to Spain evacuated

An aeroplane had to be sent back to the airport it took off from after an incident mid-air

Air travellers are being forced to think carefully about Bluetooth rules on flights after a plane was sent back to an airport and evacuated. The incident has reportedly led to the arrest of a passenger.

Headlines today suggest that refusing to follow the rules may result in the flight returning to the airport for safety reasons. On Saturday afternoon, a flight took off for Palma de Mallorca in Spain from Newark Liberty International Airport in New Jersey. Yet some time later, while over the Atlantic, it was forced to return to the airport it set off from due to a security emergency, reports say.

For UK travellers, the incident will emphasise the importance of following airline rules. It will also require many to check them to make sure they adhere to the guidance.

easyJet rules on Bluetooth use

easyJet’s website states that you can use portable electronic devices on board for activities such as playing games, reading e-books, watching movies and listening to your favourite music. The airline says passengers can use most devices during all parts (take-off, the flight and landing) of the journey.

The site adds: “All devices must be in ‘flight safe’ mode for taxi, take-off, inflight and landing and held securely in your hand or in your pocket. During the taxi-in to the arrival gate the cabin crew will let you know when you can make telephone calls or send text messages.”

The airline also notes that some devices can be used for boarding and in-flight provided they are in “flight safe” mode. However, this is not the case during taxi, take-off and landing – as they must then be safely stowed away in the overhead locker. These are:

  • All Bluetooth accessories (wireless keyboard, headphones etc)
  • Notebooks
  • Large music players
  • Ultra books
  • Laptops
  • DVD players
  • Large electronic games

easyJet says that devices that do not have a “flight safe” mode will need to be turned off for the duration of the flight. There may be times when the pilot or cabin crew may ask for all electronic devices to be switched off so please follow their instructions, the airline says.

In the incident in America on Saturday, according to some passengers who spoke to the website AirLive, the crew had ordered passengers to immediately disconnect all Bluetooth devices. However, after repeated requests, at least two devices remained on.

The pilots decided to return to USA, Spanish news website El Diario reports. Reports say the threat originated from a device referred to by “a certain four-letter word.”

Passengers reportedly told aviation media that the message read ‘BOMB’. After landing back at Newark, the plane was evacuated while security staff inspected the aircraft.

The authorities later said it was the name of a device and arrested the suspect. According to media reports, he was a teenager.

Ryanair, Jet2 and TUI rules on Bluetooth use

Airline rules for UK travellers on popular carriers are clear on what passengers need to do. Ryanair’s website has a a section entitled “Will I be able to use my phone/device/electronics on board?”

It says: “Yes. You may use your laptop, tablet, smartphone and other electronic devices on board Ryanair flights. Your device will need to be switched to flight mode for the entire flight duration.

“Laptops and larger electronics can be used once the fasten seatbelt sign has been turned off. For safety reasons, these items must be kept in the overhead locker or stored in your bag under your seat when the aircraft is taxiing (moving towards the runway for take-off or towards the terminal after landing), take-off and landing stages of your flight.”

Jet2’s website also offers guidance for passengers. It says: “You can use all handheld electronic devices and Bluetooth gadgets, such as headphones, throughout the flight, as long as they’re switched to flight mode while onboard.

“Larger gadgets, such as laptops, must be switched off and put away for take-off and landing. If there are any changes to this, the captain or our cabin crew will let you know.”

TUI’s website has a similar section about using personal electronic devices on a flight. Its guidance states that passengers can use things like MP3 players, e-books, smartphones, and other handheld personal electronic devices at any time during a flight, unless they are told otherwise by the crew – “as long as they’re switched to ‘Flight Safe Mode’ or ‘Airplane Mode’.”

The site adds: “That said, please make sure you listen carefully to the safety briefing by the cabin crew. You’ll not be able to use any type of clip-on product to hold your phone or tablet on TUI flights, as you’re not allowed to attach anything to your tray tables or seats.”

The airline says that if you are carrying larger devices like laptops and larger tablets, you will be able to use them during the flight. However, it emphasises that they will need to be switched off for take-off and landing and stowed away.

The airline says: “You’ll need to take these items out of your hand luggage before you get to the security search point. This is because they’ll need extra screening. If any of your electronic devices can’t be switched to ‘Flight Safe’ or ‘Airplane Mode’, they’ll need to be switched off completely throughout the flight. Please also be aware that you won’t be able to charge your laptop on the flight.”

Source link

Plane passengers urged to put item inside luggage before flights

A passenger revealed that the tip ‘really helped’ when they encountered a common travel problem

Passengers have been advised to pack an extra item in their hold luggage before travelling. The ‘helpful’ travel tip was shared by an airline passenger who swears by the method. The recommendation was shared on Reddit’s r/airport forum. Sharing a question for social media users, a travel fan asked: “What are the best airport tips?”

The post read: “My trick is to always carry an empty bottle. After passing through security at every airport, I look for a drinking fountain. Most airports have a couple of them. I discovered a nice website called Water at Airport. If I can’t find one, I just do a quick search on the website.

“This is just a recommendation. Let me know if you have any other trips to the airport. I’m planning some new trips and will definitely need them!” In response, passengers shared several recommendations, including a tip that could be useful for anyone flying with hold luggage.

A traveller wrote: “I might be old school, but I not only tag my bag on the outside but I also put my name and address identification on the inside.” They explained: “This really became helpful when my bag was delayed and then the exterior luggage tag somehow got ripped off.

“I was able to describe the bag, its contents, as well as the additional tag information in the bag – it really helped! This can be as simple as writing your name, address and phone number on a piece of paper and then putting it inside a Ziploc bag and then putting it somewhere inside your checked luggage.”

Most airlines recommend that passengers include a label inside and outside their luggage. While the inner label is not often needed, it could be helpful if the exterior label falls off.

For instance, easyJet advises customers to add a luggage label to their bags and leave contact information inside the luggage. Recommending the idea to passengers, easyJet’s website says: “Make sure your bags stand out from the crowd on the carousel!

“We advise attaching something noticeable and unique to your luggage like a colourful ribbon, eye-catching sticker or personalised tag. This will make it easier for you to spot your luggage on the carousel at arrivals and avoid any confusion with similar bags.

“We also recommend adding a label to your luggage with your name and contact details such as address, email and phone number and put a copy of these details inside your bag too! This would really help us reunite you with your bag in the unlikely event of the exterior tags falling off.”

British Airways offers similar advice. The airline’s website says: “Label your bags inside and out with your name, destination address, email address and mobile number.”

Source link

easyJet slashes flight prices – but you’ll need to act fast

The budget airline is offering a range of discounted flights from UK airports

Brits planning a holiday abroad have the next few days to book discounted flights. Budget airline easyJet is currently offering up to 15 per cent off certain trips.

The reduction applies to selected flights between June 1 and September 30. However, the deal only runs until June 3. On the easyJet website, it said: “For the next five days easyJet is offering customers up to 15 per cent off selected flights to and from the UK, giving Brits the opportunity to secure great value fares for their summer holidays. The promo applies to flights between 1 June 2026 and 30 September 2026, covering the peak summer season and school holidays.

“With flights available to a wide range of popular beach and city destinations across easyJet’s unrivalled European network ensuring there are options for all the family.” Going into more detail, it said: “Customers can book discounted fares between 8am on Friday 29 May until 8am on Wednesday 3 June 2026 via easyJet.com or the easyJet mobile app.”

The offer includes flights from airports across the UK, with thousands of seats available at reduced prices with fares starting from £19.99. Examples of some of the routes on offer include:

  • London Gatwick to Paris and Reus from £31.99
  • London Luton to Lyon from £22.99
  • London Southend to Geneva and Pisa from £19.99
  • Bristol to Malaga and Palma from £25.99
  • Manchester to Amsterdam, Barcelona, Berlin, Bordeaux, Paris, Copenhagen, Geneva, Hamburg, La Rochelle, Nice, Oslo, Prague, Rennes, and Zurich from £31.99
  • Liverpool to Amsterdam from £25.99, Barcelona, Split, Malaga, Palma, Naples and Nice from £25.99, Faro from £26.49

On top of this, easyJet holidays is also offering thousands of packages to popular city and beach destinations in Europe and North Africa this summer. “Customers can save £50 per person on beach holidays departing before 31 July 2027 when using code BEACH50, and £20 per person on city breaks departing before 31 August 2026 when using code CITIES20,” easyJet said.

Kevin Doyle, easyJet’s UK country manager, commented: “We know customers are always looking for great value when booking their summer holiday and with thousands of discounted seats available across our network, now is a great time to book a trip and enjoy Europe’s most popular destinations for less.

“To ensure people feel confident to book, we’ve launched our Book with Confidence Promise which guarantees that the cost of flights and package holidays will stay fixed after booking and we will not add fuel surcharges, protecting customers from increased fuel cost.

“We are operating as normal, not making cancellations and are looking forward to taking millions of people on their well-deserved holidays this summer.” For more information, visit teh easyJet website here.

Source link

Jet2, easyJet, TUI and Ryanair passengers told ‘do not choose refund’ for one reason

Thousands of people are finding their holiday flights disrupted as a result of the conflict in the Middle East but the CAA say there is one time you should never choose a refund

Scores of holidaymakers are facing an anxious wait ahead of their summer getaway as worries persist over the ongoing conflict in the Middle East. Thousands have already had their flights cancelled or disrupted, leaving them with the stressful task of replanning their trips or abandoning them entirely.

However, the Civil Aviation Authority, which oversees and regulates civil aviation in the UK, has issued summer guidance for passengers, outlining their rights should a flight be cancelled either before they depart or while they are already away. It has also reassured travellers that they are “well protected” when things go wrong.

It said: “You may have seen reports about possible disruption to flights this summer. As the summer travel season approaches, airlines, government and industry partners are working closely to support smooth journeys.”

It continued: “While there is a risk of some disruption as a result of the situation in the Middle East, travellers in the UK are well protected by some of the strongest passenger rights in the world, offering reassurance if disruption does occur.” Publishing the statement on its website, it went on to outline several key rules all passengers should be aware of if their flight is disrupted – including one scenario where you should not request a refund, reports the Liverpool Echo.

Cancellation of a flight departing from or travelling to the UK

If your cancelled flight was booked directly with the airline or via a third party your airline is required by law to offer you the following 3 options to choose from:

  • a refund
  • an alternative flight (referred to as “re-routing”) at the earliest opportunity
  • an alternative flight (referred to as “re-routing”) at a later date at your convenience, subject to availability.

It said: “You will be required by the airline to select one of these options. Once you have committed to one of these options with your airline you are unlikely to be able to change your mind. Ensure that you consider all options carefully before selecting the best choice for you.

A Refund

The CAA advised: “Do not choose a refund of your flight if you still wish to travel. If you choose a refund, you will not be entitled to re-routing or care.

“If you no longer wish to travel you can ask for a refund. If you chose this option, you will need to confirm this with your airline. The airline should provide you with a refund within 7 days. If you booked through a third party, your refund may take longer.

“Your right to a refund applies to all the parts of the ticket you have not used. For example, if you booked a return flight and did not depart, you are entitled to the full cost of the return ticket. If you are part way through your journey and your connecting flight is cancelled you are also entitled to a flight back to your original UK departure airport if you decide not to, or cannot, continue your journey.”

An alternative flight (re-routing) at the earliest opportunity

This requires the airline to find you a different flight to your destination as close as possible to the time of your original flight, explained the CAA. It said: “If there are lots of flights being cancelled, it may be challenging for your airline to find you alternative flight seats as other flights may already be full.

“Although we expect your airline to do all it can to offer you an alternative flight (which may mean flying on an alternative airline) and keep you updated while you wait, limited available seats may mean that your airline may not be able to get you to your destination as quickly as you or it would wish.

“If you are already at the airport when your flight is cancelled and you choose this option, your airline should also provide you with care in the form of meals, refreshments and hotel accommodation proportionate to the wait for your alternative flight. You are also entitled a means of communication e.g. two phone calls or emails.”

If your cancelled flight was a component of a package holiday

If your cancelled flight was a part of a package holiday, you benefit from the same rights as if you had booked directly with the airline. Refer to “If you booked a flight directly with the airline or via a third party” for details of these rights.

In addition, you may also benefit from additional rights under the Package Travel and Linked Travel Arrangements Regulations. Your package provider must offer a suitable alternative holiday if it can, or a refund for the full price of your package holiday.

Cancellation of a flight to the UK

These are similar to the rules for flights from the UK with some small expections, The CAA said if you booked a flight directly with the airline or via a third party and your return flight has been cancelled, you may be covered by UK passenger rights legislation, however this is dependent on which airline is operating your flight.

If it is a UK or EU air carrier you will be covered however if you are travelling with a non-UK or non-EU air carrier you will not be covered. It adds: “If UK passenger rights legislation does not apply, we encourage airlines to do all they can to minimise the overall impact to their passengers. You may also have some protection if you booked your flight with a credit card or via your travel insurance.”

However if your flight is covered by UK passenger rights legislation your airline is required by law to offer you the following 3 options to choose from:

  • a refund
  • an alternative flight (referred to as “re-routing”) at the earliest opportunity
  • an alternative flight (referred to as “re-routing”) at a later date at your convenience, subject to availability.

It added: “You will be required by the airline to select one of these options. Once you have committed to one of these options with your airline you are unlikely to be able to change your mind. Please ensure that you consider all options carefully before selecting the best choice for you. For most passengers, your choice will be a flight home.

A Refund

It said: “Do not choose a refund of your flight if you still wish to travel. If you choose a refund, you will not be entitled to re-routing or care. If you no longer wish to travel you can ask for a refund.

“If you chose this option, you will need to confirm this with your airline. The airline should provide you with a refund within 7 days. If you booked through a third party, your refund may take longer.

“Your right to a refund applies to all the parts of the ticket you have not used. For example, if you booked a return flight and did not depart, you are entitled to the full cost of the return ticket. If you are part way through your journey and your connecting flight is cancelled you are also entitled to a flight back to your original UK departure airport if you decide not to, or cannot, continue your journey.”

An alternative flight (re-routing) at the earliest opportunity

This option requires the airline to find you an alternative flight to the UK as close as possible to the time of your original flight. The CAA advised: “If there are lots of flights being cancelled, it may be challenging for your airline to find you alternative flight seats as other flights may already be full. Although we expect your airline to do all it can to offer you an alternative flight (which may mean flying on an alternative airline) and keep you updated while you wait, limited available seats may mean that your airline may not be able to get you to your destination as quickly as you or it would wish.

“If you are already at the airport when your flight is cancelled and you choose this option, your airline should also provide you with care in the form of meals, refreshments and hotel accommodation proportionate to the wait for your alternative flight. You are also entitled a means of communication e.g. two phone calls or emails.”

If your cancelled flight was a component of a package holiday

If your cancelled flight was a component of a package holiday, you benefit from the same rights as if you had booked directly with the airline, said the CAA. Refer to “If you booked a flight directly with the airline or via a third party” for details of these rights.

It added: “In addition, you may also benefit from additional rights under the Package Travel and Linked Travel Arrangements Regulations. Normally your tour operator will contact you in advance to re-arrange your flights back to you UK. However, if you are at the airport, you should contact your package travel organiser to talk through your options.”

Source link

EasyJet statement issued as US firm plots ‘buyout’ amid summer season fears

US-based investment firm Castlelake confirmed it is in the ‘early stages’ of weighing up a potential takeover offer for budget airline easyJet following recent speculation

A major investment firm has issued a statement and said it is considering a possible takeover bid for easyJet.

US-based Castlelake confirmed it is in the “early stages” of weighing up a potential offer for the budget airline following recent speculation.

The company stressed that “no approach has been made to the Board of easyJet” and warned there was “no certainty” that a bid would actually happen. Under takeover rules, Castlelake now has until June 26 to either announce a firm intention to make an offer or walk away.

The development comes just days after easyJet insisted it still plans to operate its full summer schedule despite fears over aviation fuel supplies linked to the Iran war.

EasyJet chief executive Kenton Jarvis said the airline had seen “absolutely no issues with fuel supply” at airports across the UK and Europe.

He told the BBC Today programme: “We’ve seen absolutely no issues with fuel supply at any of our airports in the UK, across Europe, or indeed beyond. We stay in very close contact with our fuel suppliers, airports, governments, and they are equally raising no issues looking forward.

“What is true is obviously there’s a lot less oil coming from the Gulf region, but fuel suppliers have successfully diversified with production increased in Norway, in West Africa, in the Americas. Refining capacity for jet fuel has also increased substantially outside of the Gulf region.”

The airline recently reported losses of £552 million for the first half of its financial year – a 40% increase compared with the previous year. Despite the losses, easyJet said demand for the summer holidays remains strong, with travellers continuing to book trips closer to departure dates.

Mr Jarvis said: “Demand seems to be very strong in what we call the late market. As we ran through April, demand was very strong for the month of April. We’re seeing it again in May.

“But as you look further out, people are more cautious. People are waiting and watching, but they are booking as as you approach, and I expect that strong late booking market to run through the summer.”

The airline has also faced disruption linked to the EU’s new biometric border checks. Mr Jarvis described delays caused by the entry-exit system as “completely unacceptable”.

“I’d encourage all the European countries is to use the flexibility that’s been given to them by the European Commission, that they can phase the introduction of this if they see queues in peak times,” he said.

“They can go back to normal border force control with stamping of passports, so they should use this.”

Source link

HMRC update over tax changes affecting Ryanair, EasyJet, TUI, Jet2 flights

Critics of the current system say it doesn’t reflect reality

The Government has issued an update about tax changes affecting UK air travel. The policy update could impact journeys with major airlines such as Ryanair and EasyJet. The ministerial response comes after major concerns were raised about the current system, which campaigners branded “completely unfair”.

The Treasury has issued a response to a petition to Parliament that garnered more than 10,000 signatures calling for a review of the scale rate expenses paid to employees who travel outside the UK, such as airline cabin crew. These scale rate payments are where a business provides an employee with a set amount of cash, to cover business expenses such as travel and meals, so the worker does not have to provide receipts for each item. The petition called for ministers to “review and increase” the expenses rates. The campaign said: “We feel the rates are not reflective or the real costs for people whose work takes them abroad, and that the way they are put into blocks of 5/10 or 24 hour blocks is completely unfair.

“We want these rates to be reviewed by HMRC so they are up to date with the current cost of living.” These time blocks refer to the fact there are different rates that apply depending on the length of time the expenses relate to. There are different rates for a period of more than five hours but less than 10 hours, another one for more than 10 hours but less than 24 hours, and still another rate for a period of more than 24 hours.

The petition goes on to make the case why the current system is unfair: “If a flight is delayed by an hour this can mean dropping from the 24 hour payment down to the 10 hour payment so essentially working 12 hours without a payment. This is a common occurrence in air travel, hence crew being penalised for something out of their control.

Drivers with older cars may face HMRC struggle

“We believe the scale rates need to provide a wider range of rates and time blocks so that if you fall between rates you are not penalised.” Just over 11,000 people have pledged their support for the petition at the time of writing. If a petition reaches 10,000 signatures, the Government is obliged to pen a response.

You can read the petition in full

Government response

The Treasury has now issued a reply. On the question of whether there could be changes to HMRC’s policies in this area, the group said: “The Government keeps all taxes under review as part of the policy making process.

“Any decisions on future changes in this area will be taken in the context of the wider public finances.” The group also set out the reasoning behind the current scale rates system.

The Treasury said: “Overseas scale rates (OSR) allow employers to reimburse overseas travel costs without receipts. Where costs exceed rates, receipts can be used. The Government keeps OSR under review. The Government recognises that employees who travel overseas for work, including cabin crew, incur additional costs and that employers need practical ways to reimburse those costs fairly.

“HMRC’s overseas scale rate system is intended to support this by providing a consistent, evidence based framework for tax free subsistence payments where employees are travelling abroad as part of their role.” The Government body went on to explain that the scale rates are not intended to reflect a person’s expenses in every case, but instead provide a “standard set of benchmark amounts” that employers and employees can use.

Bespoke rates

Further explaining the rules, the response set out: “Employers are not required to use HMRC’s published scale rates if they believe these do not reflect their employees’ circumstances. Employers can agree bespoke rates with HMRC based on evidence of actual costs, or they can reimburse the actual costs incurred where receipts are available.

“These alternatives allow employers greater flexibility where working patterns, disruption or sector specific issues mean the standard rates are not appropriate.” You can sign the petition on the website.

Source link

EasyJet passengers ‘angry’ as kids blocked from flight after dad’s heart attack

A holiday in Lanzarote turned into a nightmare for the family after John suffered a heart attack – and then they had issues when trying to get their sons home

A father of two was on holiday with his family when he suffered a heart attack, but faced turmoil when trying to fly their children home.

John Evans, 61, from Cardiff, Wales, had been on holiday with his wife, Annette, and their two children, aged 12 and 15, at the time, when he started to feel unwell. While they were enjoying a sun-soaked getaway at a resort in Lanzarote, John felt unwell. When his wife, a nurse, became concerned, they called a doctor. The next thing they knew, John was told to go to hospital.

“At that stage, I didn’t want to make a fuss, but I thought fair enough. I hadn’t had much chest pain at the point, but I was light-headed,” John told the Mirror. At the hospital John was undergoing an ECH when he began to experience “severe pain”.

Do you have a travel story to share? Email webtravel@reachplc.com

Author avatarAmy Jones

Author avatarAmy Jones

The 61-year-old explained: “They said, ‘he’s having a heart attack now’. My wife was asked to leave the room, and they put some lines in me. I was vomiting and not very well at that stage, but they managed to put a stent in. Basically, there was an occlusion (blockage) in my left main stem artery, which is the worst possible place to have an occlusion. But then the stent got blocked, so they had to shock me a couple of times.”

Thankfully, John came around, and was taken to Cardiac Care Unit where he remained for three days, before being transferred to another ward in the hospital. Yet, as his heart attack happened the day before the family were due to fly home, the parents were left with the additional stress of trying to get their children home.

“My wife was obviously very upset, and we didn’t know how long I’d need to be in the hospital for,” John said. “We didn’t really want the kids getting worried, so we thought it was best they flew home with the other family (they had been on holiday with), and my sister would then meet them at the airport in the UK. We weren’t sure what we needed for them to fly without us.”

John and Annette signed a note confirming they had given consent for another family to travel with their two children back to the UK. Annette went with the group to Lanzarote airport to ensure everything went smoothly. As they had all checked in to their flight online the day before, they went through airport security and to their departure gate.

However, when they got to the gate, John claimed that his wife was told by easyJet staff that the children couldn’t travel without their parents onboard. John alleged: “They had our four boarding passes and a letter with our consent, but they point-blank refused and said that we had to get a letter from Guardia Civil to allow the kids to fly without parents, which was a bit of a shock. I had spoken to other people who have travelled with their own kids and taken other kids on holiday, and they never had any problems.”

As a result, their children had to stay in Lanzarote, which John said “put a bit more stress on the wife” who had to find an Airbnb near the hospital and start making plans for how to get their children home, as it was unclear how long John would remain in hospital.

It’s worth noting that easyJet states on its website that children aged 15 years and younger cannot travel unless they are accompanied by an adult. The airline also confirmed to the Mirror that, for British nationals, children under 15 can travel with another adult provided they have written consent from the child’s parent or legal guardian, but said there are different regulations for children of certain nationalities or when travelling to/from specific countries. However, the child must be on the same booking as the adult they are travelling with.

Annette went to the Guardia Civil to inquire about what they needed for their children to travel back to the UK with their godmother, who had flown out to Lanzarote. However, the couple say she was told by staff there that they didn’t need a letter from Guardia Civil, despite what they’d been told at the airport.

After this, they rebooked flights with another airline for their two sons and their godmother to fly home together. John said. “They flew home without any bother on Monday. They didn’t check any documentation and didn’t ask for anything.”

The following Saturday, and after a week in hospital, John was able to fly back to the UK. But following the ordeal, John said: “My wife was struggling, and it was frustrating. I was a bit annoyed at easyJet as they had given my wife the wrong information during a fairly stressful time.”

While John was able to claim the majority of their additional expenses, including the flights, through travel insurance, the issue is not settled in his mind, as he feels that nobody addressed the fact they were given “wrong information at the gate”.

Annette got in touch with easyJet, who apologised for the “challenges you all faced at Lanzarote airport”. However, John said he still feels “quite angry” at the whole situation as “the boys were struggling, their dad was in hospital, and they were in a nasty position – they had to stay around when they could have been at home, out of the stress”.

A spokesperson for easyJet told the Mirror: “We are very sorry to hear about Mr Evan’s circumstances and fully understand this will have been a stressful time for the family.

“We take the safeguarding of minors very seriously and have processes in place to ensure their wellbeing and to support our customers should their children need to be accompanied by someone other than their parent or legal guardian. This includes ensuring children are on the same booking as the adults they are travelling with, and we can make these changes to a booking for customers ahead of travel.

“Whilst Mr and Mrs Evans provided a letter of consent, as their children were on a separate booking to the adults they were travelling with, they were unfortunately unable to travel. We are in touch with the family about their experience and are offering any further assistance they may need.”

Source link

‘Flights will be cancelled’ warning as dates set for 2 strikes in UK holiday hotspot locations

In a new update two massive walkouts are planned – with passengers to two European countries hit

Holidaymakers have been warned holiday flights are set to be hit after a massive strike was joined. Portugese media have today reported that cancellations will result after cabin crew and ground staff decided to walk out.

EasyJet has warned of flight disruptions, whilst TAP and SATA are allowing free rebooking. The general strike on June 3 against the labour reform is expected to have a major impact on airport services in Portugal. Reports suggest up to 500 flights could be scrapped, while trains, ferries, city metros and buses are all expected to face disruption.

It comes as holidaymakers heading to Italy were warned to brace for major disruption as a nationwide transport strike threatens chaos across the country. The 24-hour walkout is expected to hit rail services, airports, metro systems, buses and regional transport networks from 9pm on Thursday, May 28, until 9pm on Friday, May 29.

Several unions have confirmed industrial action involving major rail operators including Trenitalia, Trenord and Italo, sparking fears of cancellations and delays on some of Italy’s busiest routes. Long-distance rail services connecting major cities including Rome, Milan, Venice, Florence, Bologna and Naples are expected to be among the worst affected outside protected operating periods.

Italy’s Ministry of Transport has published lists of “guaranteed” services that must continue operating during protected commuter windows between 6am and 9am, and again between 6pm and 9pm. Italy’s Civil Aviation Authority, ENAC, confirmed flights are legally protected during guaranteed operating periods between 7am and 10am and 6pm and 9pm.

In Portugal TAP and the SATA group are even allowing their passengers to rebook flights scheduled for that date at no extra cost. The airlines have already posted notices on social media and are contacting passengers.

Unions in the sector were this week negotiating with the Directorate-General for Employment and Labour Relations regarding minimum services, and only then will it be known exactly how many flights will be cancelled. It is already certain, however, that there will be flight cancellations, not least because air traffic controllers will also be joining the strike.

READ MORE: EasyJet warning ahead of major national transport strike starting tomorrowREAD MORE: Portugal travel warning as up to 500 flights could be cancelled in June

“Like all airlines operating to and from the country, easyJet may experience some disruption to its flights. The airline is currently assessing the potential impact of this situation, and customers will be contacted directly if their flights are affected. easyJet assures us that it is doing everything in its power to minimise the impact of this strike,” an official source told Expresso.

The Civil Aviation Pilots’ Union (SPAC), unlike during the last general strike on December 11, will not be taking part this time. “We have decided to stand aside from this process for now,” said Hélder Santinhos, speaking to Lusa.

“The first general strike was timely. We took a stand, both pilots and workers across the country, against the labour package,” the SPAC president began by saying. Now, he said that next week’s strike “does not seem to be at the most appropriate time”, although he reserves the right to take further industrial action. This is because, he argued, “unfortunately, the changes made to the labour package do not seem sufficient for us to agree to them”.

This stance differs from that of the members of the National Union of Civil Aviation Flight Crew (SNPVAC), who approved participation in the general strike on May 19. Sitava, the largest union for ground staff and handling personnel, has also joined the strike.

The CGTP has served notice of a general strike for June 3 against the changes to the labour law, after negotiations with the Government ended without agreement.

The hospitality sector is deeply concerned about this strike. The Portuguese Hotel and Restaurant Association (AHRESP) stated on Tuesday that the general strike will exacerbate the sector’s losses, which are already being affected by the situation at border controls.

The association argues, as reported by Lusa, that “national airports are showing signs of operational collapse” and that the general strike on June 3 “could further exacerbate the losses”. It also calls for the European Union’s Entry/Exit System at border controls to be suspended with urgency until the end of September.

AHRESP said in a statement: “Portugal invests in international promotion as a destination of excellence, yet allows the visitor’s first experience to be hours spent queuing, a missed connection, a negative reaction on social media or a booking that is not repeated.”

On Tuesday, AHRESP called for the suspension of the EES (European Union Entry/Exit System) as a matter of urgency and until the end of September, which “would speed up passenger checks and reduce waiting times at airports”.

The association also calls for “negotiation and a sense of responsibility among all parties involved, in order to avoid a strike in aviation and airport services, which, were it to take place, would result in further damage to sectors that continue to face severe economic pressures”.

The Federation of Transport and Communications Unions has announced its support for the general strike. The strike notices cover workers at Lisbon Metro, Carris, Transtejo/Soflusa, Fertagus, Mondego Metro, Porto Metro, STCP and CP.

Unions representing teachers, architects, doctors, nurses and journalists have also announced their support for the protest, which promises to bring the country to a standstill.

Source link

easyJet warning ahead of major national transport strike starting tomorrow

There could be a knock-on impact across Europe

Holidaymakers heading to Italy have been warned to brace for major disruption as a nationwide transport strike threatens chaos across the country. The 24-hour walkout is expected to hit rail services, airports, metro systems, buses and regional transport networks from 9pm on Thursday, May 28, until 9pm on Friday, May 29.

Several unions have confirmed industrial action involving major rail operators including Trenitalia, Trenord and Italo, sparking fears of cancellations and delays on some of Italy’s busiest routes. Long-distance rail services connecting major cities including Rome, Milan, Venice, Florence, Bologna and Naples are expected to be among the worst affected outside protected operating periods.

Italy’s Ministry of Transport has published lists of “guaranteed” services that must continue operating during protected commuter windows between 6am and 9am, and again between 6pm and 9pm. Italy’s Civil Aviation Authority, ENAC, confirmed flights are legally protected during guaranteed operating periods between 7am and 10am and 6pm and 9pm.

The aviation authority has urged passengers to contact airlines directly for the latest updates regarding individual flights. Travel experts have also warned the strike could trigger wider disruption across European airline networks due to aircraft scheduling changes and increased rebooking demand.

Major travel hubs including Rome Fiumicino Airport, Milan Malpensa Airport, Venice Marco Polo Airport and Naples International Airport are expected to face delays, congestion and possible schedule changes during the strike.

Airport transfers, metro systems, buses and regional rail services may also run at reduced capacity or face temporary suspensions depending on local participation levels. Tourists visiting major attractions including the Colosseum, Vatican City, Venice’s canals and Florence’s historic centre could also experience delays due to disruption on local transport networks.

Travel experts are advising passengers to closely monitor airline notifications and rail updates as schedules may change rapidly throughout the strike period. easyJet said it currently plans to operate flights as normal but warned customers to allow extra time when travelling through airports.

A spokesperson for easyJet said: “We would like to reassure customers that we are doing all we can to minimise any disruption caused by national industrial action in Italy tomorrow. We are currently planning on operating our schedule as planned but would advise customers travelling to allow additional time to make their way to and through the airport.

“Should any flights be impacted, we will contact customers directly with their options to help rearrange their plans. We would like to apologise for any inconvenience caused.”

Italy remains one of Britain’s most popular tourist destinations, with millions of UK travellers visiting every year during the spring and summer seasons.

Source link

EasyJet item ban rule after flight diverted due to passenger’s luggage

The rule reminder comes after a flight was forced to divert and deal with the issue

An EasyJet plane had to make an emergency landing in Rome over the weekend because there was a potential fire risk linked to a passenger’s luggage. The captain told all 180 passengers that a restricted item in the cargo hold posed a serious danger and had to be dealt with on the ground.

Reports suggest that a passenger had left their phone charging in their checked baggage using a power bank. It is claimed that a woman told a flight attendant the location of her power bank, prompting the aircraft to be diverted due to a possible fire risk.

The emergency landing happened at 11.30pm on Saturday, May 23. Passengers were reportedly provided with hotel rooms, though some chose to sleep in the airport terminals, as the next EasyJet flight back to the UK wasn’t available until 2pm the following day (May 24).

On EasyJet’s website, the airline sets out its regulations regarding lithium batteries, including what is classed as “prohibited”. It said: “Power banks are accepted on EasyJet aircraft with a Wh rating not exceeding 160Wh for lithium batteries. Power banks are prohibited from use on EasyJet aircraft and must not be used to charge other devices.

“Power banks must be carried in carry-on baggage only. It is recommended that power banks be carried where they can be monitored (i.e. on your person)”

The airline also restricts people to bringing no more than two power banks per person. All power banks “must be individually protected”, according to EasyJet, such as placing them back in original retail packaging or a plastic bag.

These power bank regulations apply to virtually all major airlines, including Ryanair, Jet2, TUI and British Airways. Travellers should check with their individual airline for any specific rules and requirements concerning travelling with a power bank, reports the Express.

Why are power banks considered such a risk?

Power banks are forbidden from use or storage in specific areas on aircraft because they contain lithium-ion batteries. These batteries are extremely combustible and can suffer “thermal runaway,” a chain reaction that may cause them to overheat or ignite.

While they aren’t completely ‘banned’, power banks must be stored in hand luggage and cannot be used while airborne. This is because, should a battery overheat, cabin crew can quickly reach, identify, and put out the flames.

Charging gadgets through them generates additional heat, increasing the fire risk. Some carriers have rules stating that power banks cannot be placed in overhead lockers and must remain visible (such as in the seatback pocket or beneath the seat ahead of you) so that passengers and crew can immediately notice if smoke or flames appear.

Your entitlements if an aircraft is forced to make an emergency landing

If your aircraft makes an emergency landing or diversion, your entitlement to compensation, a refund, or an alternative booking depends entirely on the cause of the emergency. You are legally entitled to specific help during the delay, whatever the reason for the diversion.

Regardless of whether the emergency came from an airline problem or an unforeseeable circumstance, the carrier is legally required to care for you while you wait. This includes vouchers or reimbursement for reasonable meals and beverages, hotel accommodation and transport (if delayed overnight).

If your flight experiences substantial delays or is eventually cancelled, you have the right to select between alternative travel under similar conditions at the earliest opportunity or a refund. Check specific refund entitlements with your selected airline.

Source link

EasyJet probed in Italy over alleged unfair baggage pricing on booking platforms

Published on

The Autorità Garante della Concorrenza e del Mercato (AGCM), Italy’s antitrust authority, announced on Tuesday that it opened a formal probe into easyJet Airline Company Limited over alleged unfair commercial practices.


ADVERTISEMENT


ADVERTISEMENT

The case centres on how the carrier structures and presents baggage fees on its website and mobile app, with the regulator alleging that passengers were routinely given a distorted picture of what they were actually paying.

According to the AGCM, easyJet’s platform set bundled checked baggage and sports equipment for round trips as the automatic default, presenting only an overall average price for the service, even when customers had no intention of purchasing it for both legs of their journey.

The regulator contends that anyone wishing to add luggage for one leg only was forced to interrupt the booking process to override this setting, a step most consumers would be unlikely to notice or navigate.

The investigation will assess whether easyJet’s booking system created unclear pricing conditions and limited consumers’ ability to make fully informed choices.

At the time of writing, easyJet has not publicly commented on the case.

Italy’s AGCM previous actions

This is not the first time easyJet has appeared before Italian authorities.

In May 2021, the AGCM imposed a €2.8 million fine on the airline alongside Ryanair and Volotea, after all three failed to offer cash reimbursements for flights cancelled when Italy lifted its COVID-19 travel restrictions, issuing vouchers instead.

EasyJet appealed, but the Lazio Regional Administrative Court in Rome rejected the challenge in February 2025.

The AGCM has shown no hesitation in pursuing the sector more broadly.

In December 2025, it fined Ryanair €255 million for abusing its dominant position in air travel to and from Italy.

The Italian authority concluded the carrier had deployed an “elaborate strategy” to obstruct travel agencies from purchasing its flights, including through facial-recognition checks, payment blocks and mass account deletions, a ruling Ryanair immediately vowed to appeal.

Source link

Ryanair, TUI and easyJet ban electric item – rules as flight diverted after passenger raises alarm

The Civil Aviation Authority today said ‘more awareness’ was needed as travellers ‘not aware’

Airlines have banned very common electrical items from flights – as news emerged of a surge in problems on flights caused by the items. Some carriers have begun to completely ban power banks that people use to charge their phones and tablets due to safety concerns. Generally, power banks are only permitted in carry-on, not checked luggage, amid fears they could explode and catch fire mid-flight.

The Civil Aviation Authority (CAA) today said ‘more awareness’ was needed as portable chargers carry ‘serious risks’ of overheating or catching fire. Jonathan Nicholson from the CAA told BBC News that restrictions such as not putting the devices in checked luggage were not “somebody being pedantic” or “for the sake of it”, with passengers urged “to do the right thing”.

Concerns are rising that people are ignoring the bans and simply taking the devices on board. Power banks have become popular because they offer essential, portable, and fast-charging power for smartphones and other devices while on the move, easing battery anxiety. They are affordable, compact, and versatile, enabling users to remain connected without needing a wall outlet, making them perfect for travel.

It comes after a UK-bound easyJet flight was diverted to Rome last week because a passenger had packed a charging power bank in hold luggage. The airline said the captain had decided to divert “in line with safety regulations” after a passenger informed crew during the flight that the portable charger was in the hold of the aircraft. Many airlines have toughened rules on power banks, often requiring that they be stored in hand luggage because of the risk of lithium-ion batteries catching fire.

The flight touched down safely at Rome Fiumicino and was rescheduled to the next day. A survey by the CAA of 1,000 UK passengers in November 2025 suggested more than a third know what lithium batteries are and are aware rules exist, but are unsure what the rules involve. Over-55s typically knew the rules better.

Mr Nicholson said the “basic set of international rules” all passengers must follow on power banks are:

  • Take them with you on board the aircraft, not in checked luggage
  • A maximum of two power banks per passenger
  • When on board the aircraft, don’t use them and “absolutely do not charge the power bank itself because that’s when they become really hot and most susceptible to having an issue”

Mr Nicholson said incidents involving power banks were “certainly on the rise” as portable chargers grow in popularity, alongside vapes which are not allowed in checked luggage either.

Vietnam Airlines, Vietjet Air and now Emirates have banned the batteries. Emirates states, like many airlines, the devices cannot be used during flight. In certain circumstances, they will be permitted on planes provided they are switched off and stored under your seat – not in the overhead cabin – with these rules coming into effect in October.

According to UK Civil Aviation Authority (CAA) safety experts, lithium batteries pose a danger on planes primarily because of their potential to enter “thermal runaway,” a phenomenon where a battery undergoes a rapid, uncontrollable rise in temperature, leading to fire, explosion, and the release of toxic fumes. Ryanair, easyJet and TUI all have regulations in place concerning power banks, batteries and electrical devices.

Ryanair

You may carry up to 15 personal electronic devices (this includes but not limited to: smartphones, tablets, laptops, cameras, handheld game consoles, headphones, power banks). Spare lithium batteries (including power banks) must be individually protected to prevent short circuits by placement in the original retail packaging or by otherwise insulating terminals by taping over exposed terminals or placing each battery in a separate plastic bag or protective pouch and carried in carry-on luggage only.

You may also carry up to 20 spare lithium batteries, provided they do not exceed 100Wh each.

Spare lithium batteries including power banks brought into the cabin should not be used to charge or power other portable electronic devices during taxi, take-off, or landing, not exceed 100Wh. They should not be placed in the cabin baggage loaded in the overhead storage locker. Be placed in cabin baggage under the seat in front, or on your person. Devices or batteries over 100Wh are not permitted in the cabin or the hold with the exception of Electric Wheelchair batteries.

Spare batteries, including power banks are not permitted in checked baggage.

For more information click here.#

easyJet

EasyJet strictly requires all lithium-ion batteries, spare batteries, and power banks to be carried in cabin hand luggage only, prohibited in hold luggage due to fire risks. Power banks under 100Wh (roughly 27,000mAh) are allowed without approval; items between 100-160Wh require airline approval. Batteries contained in portable electronic devices should be carried as carry-on baggage.

Should these items be packed in checked baggage, steps must be taken to prevent accidental activation and to safeguard the devices against damage; all devices must be completely switched off (not in sleep or hibernation mode). EasyJet imposes a limit of 15 portable electronic devices per passenger. Portable electronic devices containing non-spillable batteries must not exceed 12V or 100Wh, and passengers may carry no more than 2 spare batteries.

Where Smart Baggage is being brought into the cabin, the customer must be able to easily disconnect and remove the lithium battery / power bank, but it can remain in the bag. Smart baggage must not be accepted for travel if the lithium battery / power bank cannot be readily disconnected and removed by the customer. If smart luggage is to be checked in and placed in the hold, the lithium battery/power bank must be disconnected from the smart luggage at Bag Drop and taken into the cabin. Any exposed terminals should be protected from short circuit. The lithium battery/power bank needs to be disconnected, so if you are unable to remove it from your luggage, we won’t be able to accept the bag on board.

For more information click here.

TUI

TUI’s regulations forbid passengers from carrying loose lithium batteries, power banks, or spare batteries in checked-in luggage. These items must be kept in hand luggage only. Power banks must generally not exceed 100Wh, and terminals must be shielded from short circuits. Devices should not be recharged while on board. Dry AA(A) batteries (type Alkaline, NiMh, NiC) for small personal items such as a pocket torch or a radio are permitted, provided they are inside the device or enclosed in sturdy packaging.

Where devices are stored in hold baggage, precautions must be taken to safeguard the device from damage and to prevent accidental activation; the device must also be completely switched off (not in sleep or hibernation mode). Loose batteries and power banks should be individually protected against short circuits by storing them in their original packaging, with terminals taped or placed in a plastic bag in hand luggage.

Airline permission is always required for medical devices. For further details, see section Baggage – Medical baggage. TUI fly requires all power banks to be carried in hand luggage, never in checked baggage. They must be packed to prevent short circuits (original packaging or taped terminals). Generally, capacity is limited to 100 Watt-hours (Wh) per battery, with power banks not permitted to be used for charging devices or recharged onboard.

  • Hand Luggage Only: Due to fire risk, all lithium-powered battery packs must be in the cabin. Capacity Limits: Power banks up to 100 Wh (roughly 27,000 mAh at 3.7V) are generally permitted.
  • Safety Requirements: Terminals must be protected against short circuits, such as by taping them or keeping them in individual plastic bags.
  • In-flight Usage: Power banks cannot be used to charge phones or laptops during flight, nor should they be recharged using aircraft power outlets.
  • Storage: Keep them in your seat pocket or under your seat, not in overhead bins

For more information click here.

Source link

Budget airline easyJet to launch new loyalty scheme with money off flights and holidays

EASYJET will launch a loyalty program in 2027, to reward repeat bookers of both its flights and holidays.

Customers will be able to accrue points based on how much they’ve spent, which they’ll then be able to use for discounts on future bookings.

easyJet has announced it will start a new loyalty scheme for its customers next year Credit: AFP
Holidaymakers will be able to save money on flights and holidays Credit: Getty

Follow The Sun’s award-winning travel team on Instagram and Tiktok for top holiday tips and inspiration @thesuntravel.

The airline said that it benefits from a “local customer base” with lots of “returning” flyers and essentially wants to reward them for it.

Not many details about the scheme have been announced, but talking to the Financial Times, easyJet CEO Kenton Jarvis said that it would have “broad appeal”.

He added: “Not only do we have commuters… but also people who book holidays accumulate value that they can redeem either on a flight or on holiday.”

LUXE FOR LESS

Our experts’ favourite holidays that feel 5 star – but for half the price


YES YOU MAY

FREE and cheap family days out and activities across the UK for May half term

Reading between the lines, it doesn’t seem that easyJet will be replacing its easyJet Plus scheme, which is already in place and designed for frequent flyers.

easyJet Plus is available for an annual fee of £249, where passengers benefit from ‘Plus’ bag drop, speedy boarding, inclusive allocated seating and fast track security – and other ‘exclusive benefits’.

Many other airlines operate loyalty schemes, and recently British Airways made a change to the way its tier points count towards silver or gold membership.

As of April 2026, members of the British Airways Club started earning points based on the money they spend with the airline, rather than based on distance they have flown.

For every £1 they spend, they will earn one tier point, which makes it tougher for flyers to earn the top status.

It appears that easyJet will be keeping its easyJet Plus scheme as well Credit: Getty

According to the Financial Times, Virgin Atlantic said more than 10,000 BA members had switched to its programme after offering to match the status of any customers booking a flight. 

Earlier this year, easyJet announced it would be launching new routes from the UK – some of which are from Newcastle International Airport, its newest base which it opened in March.

In October, the airline will begin flights from Newcastle to Fuerteventura providing a winter sun escape to the Canary Island.

Anyone wanting to visit Reykjavik, Iceland, can travel from Newcastle from October 27 twice a week, on Tuesdays and Saturdays.



Source link

EasyJet issues update on fuel for summer flights to worried British holidaymakers

BUDGET airline easyJet has issued a major update on its jet fuel supply including some flights that will now cost more.

EasyJet has revealed that bookings are lower for this summer compared to last year, as a result of the conflict in the Middle East – but flights are set to go ahead as planned.

EasyJet planes on the tarmac at Roissy Charles de Gaulle Airport, north of Paris.
EasyJet has revealed that bookings for this summer are lower than usual, but remain unimpacted by the fuel crisis Credit: AFP

Follow The Sun’s award-winning travel team on Instagram and Tiktok for top holiday tips and inspiration @thesuntravel.

According to the short-haul airline, it has only sold 58 per cent of its seats available until the end of September – which is two per cent less than the same period last year.

However, easyJet boss Kenton Jarvis reassured that the airline is “not seeing any disruption to fuel supply” as he urged people to “book with confidence”.

When asked about the issue on BBC Radio 4’s Today programme, Jarvis said: “I would absolutely say don’t panic about it.

Read more on travel inspo

GO ON

All the little-known websites for cheap or FREE tickets to gigs, theatre & festivals


ALL IN

I found the best value all inclusive London hotel… just £55pp with free food & booze

“At easyJet, we fully intend to fly the summer schedule that we have on sale, and we also have a ‘book with confidence’ promise that we will not put fuel surcharges on, so once you’ve booked, that will be the price you pay.”

The airline has increased the prices of its winter flights though, for the 2026/27 season, by “two to three pounds”.

Jarvis said: “Fares for this summer are looking incredibly attractive.

“The fare price that we take is based on a number of factors – it’s based on the demand, the route, the timing of the route.

“What we’re seeing this summer is that fares are broadly in line with where they were this time last year, which obviously is incredibly good value.”

Jarvis did predict that some other airlines may run into problems though, due to the increased fuel costs.

He said: “The demand situation will mean that prices remain competitive throughout the summer.

“If you haven’t hedged, you won’t be able to pass on the incremental price of fuel very easily.

“I’m not going to speculate as to which airlines that might be, but airlines with considerable debt would be one to look at.”

Currently, easyJet has hedged (locked in the price of) 72 per cent of its fuel supply between now and the end of September at the prices available before the Iran conflict.

However, this falls to 53 per cent for the winter 2026/27 period.



Source link

easyJet, Jet2 and Ryanair passport rule explained after customer queries holiday booking

A woman concerned about a name discrepancy between her easyJet holiday booking and passport was urged by the airline to get in touch directly to resolve the issue

Budget airline easyJet has urged a customer to get in touch after she queried whether she needed to make an amendment to her booking. The prospective passenger had secured a holiday with the carrier but had concerns about a potential issue with her trip.

Taking to the easyJet holidays Facebook page, Jessica asked: “Booked holiday with my “first” and “last name” My “given name” on my passport includes my middle name.

“Do I need to amend my booking? I fly in 2 weeks and haven’t yet checked in if that makes a difference.”

She received a response from easyJet stating: “According to the International Air Transport Association (IATA), there’s no middle name rule as such, but their guidance is the recorded name on a reservation and ticket should match the name in your official travel document.” A follow-up reply from Anga then added: “Hi Jessica, thank you for reaching out.

“Please note that the name on your booking needs to match what is on your passport. To assist you with adding your middle name, kindly DM us with your booking reference, booker’s name and email address used on the booking.”

The UK government website advises travellers to ensure two key things are consistent when booking a trip, reports the Liverpool Echo. It states: “The name on your passport must match the one you use when you book your travel.”

Content cannot be displayed without consent

However, it does not clarify whether a middle name featured in your passport must also be included when making a booking. Different airlines have their own policies, so it’s always advisable to check with them directly if you have any worries about anything on your travel documents.

Ryanair, for instance, addresses the question on its website, stating: “For security reasons, the first name and surname on your booking must match the names on your travel document(s). We do not require middle name or second/double-barrelled surnames for flights.”

Jet2 similarly states that middle names aren’t required, except in one particular scenario. On its website, it explains: “We don’t we don’t need your middle name(s) on your booking unless two people on the booking have identical first and last names. Please make sure all names are spelt exactly as they are on your passport.”

Tui has also confirmed it’s not essential. Responding to a query about the website not accepting a full name, it clarified: “Our website only allows for a maximum 15 characters in the name box.

“Just enter what you can and contact us so we can make a note of your full name on the system. Just so you know, we only need your title, first name and surname. You don’t have to include middle names.”

Source link

Little-known TUI, Jet2, Ryanair and easyJet rule on duty-free bags

If you’ve made a purchase in duty-free, you may want to check ahead of time to see if you’re actually able to use it on board, as there’s one item strictly prohibited

Brits travelling abroad need to stay alert to the items they can and cannot take onboard, but do they know about the rules regarding items they buy at the airport?

Travelling with bottles in any shape or form usually comes with its restrictions, as many airports ask for you to pack liquids in measurements only up to 100ml. However, there are some far stricter rules when it comes to the liquid you’re buying in duty-free – particularly alcohol.

At most airports, you can buy bottles of wine, spirits, beers, and more; sometimes up to a liter of each is sold at discounted prices. And yet, despite being able to make the purchase at the airport, you are strictly prohibited from drinking it or even opening it on the plane.

Duty-free alcohol is generally allowed on board, passing as a form of carry-on luggage, when purchased after getting your security checks. Although it is almost always placed inside a sealed Security Tamper-Evident Bag, paired with the receipt.

READ MORE: ‘I spent a day on London Underground – I now know which Tube station is the worst’READ MORE: Tenerife tourist shares view from hotel balcony but sight leaves people gobsmacked

Within aviation law, this bag must remain sealed throughout the whole duration of the flight, a rule that is consistent across all airlines. Passengers must not consume their own duty-free alcohol on the plane, as all alcohol must be purchased from the cabin crew.

If there’s anything else you’ve purchased from duty-free, you will need to ensure it is placed in a separate bag or in your carry-on luggage to avoid it being trapped inside the sealed bag for the duration of the flight.

The rule is consistent, yet each airline may handle people consuming this alcohol differently, with potential fines for those who break the rules.

Jet2 states: “You may not bring on board alcohol for the purposes of consumption whilst on the aircraft. For safety reasons, we restrict the consumption of alcohol on board. Only alcoholic drinks purchased on board may be consumed during the flight. It is an offence to be drunk on any aircraft. Jet2.com reserves the right to serve alcoholic drinks to customers at our absolute discretion.”

After some recent confusion with passengers boarding Ryanair flights, a spokesperson made it clear where they stand when it comes to drinking on board. They said: “We are not ‘banning’ or ‘confiscating’ duty-free alcohol at boarding gates. As per Ryanair’s T&Cs, passengers can carry duty-free alcohol onboard but must not consume it during the flight.”

Across the majority of airlines, when it comes to alcohol consumption, they have a zero-tolerance policy on ‘disruptive behaviour’ and have the right to reject drunken and disorderly passengers from boarding the flight.

Meaning, even if you’re yet to take a swig of your duty-free bottle, you should be wary of how much alcohol you’re drinking within airport bars and restaurants.

As for the duty-free bag itself, this is often allowed as an extra courtesy to take on the flight, provided that it fits under your seat. However, this is typically limited to one bag per person and does not encourage passengers to hop on board with multiple additional bags after a huge shopping spree.

Source link

Latest paper boarding pass rules for all major UK airlines in 2026

Latest paper boarding pass rules for all major UK airlines in 2026 – The Mirror


reach logo

At Reach and across our entities we and our partners use information collected through cookies and other identifiers from your device to improve experience on our site, analyse how it is used and to show personalised advertising. You can opt out of the sale or sharing of your data, at any time clicking the “Do Not Sell or Share my Data” button at the bottom of the webpage. Please note that your preferences are browser specific. Use of our website and any of our services represents your acceptance of the use of cookies and consent to the practices described in our Privacy Notice and Terms and Conditions.

Source link

EasyJet flight makes emergency landing after being struck by lightning

It was hit shortly after taking off from Gatwick Airport. The moment was captured on camera

An easyJet aircraft was forced to make an emergency landing after being struck by lightning shortly following takeoff. Flight U28305 was hit not long after departing from runway 08R at Gatwick Airport on Thursday, 14 May at 2.22pm.

Turbulent weather conditions, including strong winds and heavy rain, were reported in the area at the time. The lightning strike was captured on camera and widely shared across social media platforms.

The aircraft continued to climb briefly before the pilots, having reached 16,000 feet, requested permission to land and turned back to Gatwick for a full inspection. The plane, an Airbus A319 registered as G-EZDH, had been scheduled to travel to Milan, Italy, but touched back down at Gatwick just 27 minutes after taking off.

easyJet confirmed that no passengers or crew were injured, and that the aircraft returned ‘as a routine precaution’. A spokesperson stated: “EasyJet can confirm that flight U28305 from London Gatwick to Milan diverted back to London due to a lightning strike on the aircraft. The aircraft landed safely and was met by emergency services as a routine precaution.”

Content cannot be displayed without consent

According to the National Weather Service, aircraft are struck by lightning on average once or twice annually. It notes: “They are designed and built to have conducting paths through the plane to take the lightning strike and conduct the currents.

“Actually, aircraft often initiate the strike because their presence enhances the ambient electric fields typical for thunderstorms and facilitates electrical breakdown through air.”

Aircraft must undergo a compulsory inspection following a lightning strike to assess any potential damage. Numerous planes aren’t required to be built with lightning protection as standard. There hasn’t been a lightning-related commercial transport aeroplane crash in decades.

Source link

easyJet warning as ‘lunatic’ plan would see flight prices jump up

easyJet boss has hit out at a new rule expected to come into force

Passengers flying within Europe could soon see a significant shift in baggage rules, and travellers are being put on notice.

At present, those travelling on basic fares with easyJet, as well as with Ryanair, are restricted to one small personal item, with any extra luggage attracting additional fees. Following changes to EU regulations, Ryanair was required to enlarge the maximum dimensions of its personal bags last year. The revised rules permit passengers to carry hand luggage measuring up to 40 x 30 x 20cm, a 20% boost from the former 40 x 20 x 25cm restriction.

easyJet’s personal bag specifications already complied with these requirements, meaning no adjustment was necessary. And now further EU regulatory shifts could enable travellers to bring both a cabin bag measuring up to 100cm and a personal bag without incurring additional charges.

In February, the European Parliament voted overwhelmingly to grant all passengers the entitlement to carry a small case in addition to the complimentary under-seat bags currently allowed. The Parliament’s proposal would give passengers the right to bring on board, at no extra charge, one personal item (such as a handbag, rucksack or laptop) and one small piece of hand luggage with maximum combined dimensions of 100cm (length, width and height) and weighing up to seven kilos.

The proposed reforms, which must receive approval from the European Council before becoming law, would apply to all travellers flying to or from an EU airport on an EU-based airline. This directly affects the overwhelming majority of short-haul flights departing from the UK.

While this may seem like a positive development for passengers, easyJet has slammed the proposals to enforce free additional baggage as a “lunatic idea”. Chief executive Kenton Jarvis insisted that granting all passengers the right to extra free carry-on luggage would be “crazy” and “terrible for the consumer”.

The easyJet boss described it as “politicians completely not understanding their subject and getting involved with things they shouldn’t”, adding: “There just isn’t the space in the cabin, so that’s another lunatic idea. We would go back to the days of having to offload cabin bags and put them in the hold – it was one of the number one causes of delayed boarding in the old days.”

Baggage fees accounted for a significant portion of easyJet’s more than £2.5bn in annual income from extras, or ancillary revenue, “and that would have to be passed on” through increased fares for all passengers, he warned.

Source link