Ryanair

Fifteen destinations in particular are facing major airport delays as the EU’s new digital passport checks are causing ‘slow processing times and excessive queues,’ Ryanair warned

Ryanair has warned UK families to prepare for lengthy passport queues and airport delays due to the EU‘s new automated border control system.

The budget airline said the new Entry/Exit System (EES) – which replaces physical passport stamps with a digital record for travellers – has continued to cause disruption months after becoming fully operational on April 10.

Fifteen destinations in particular are now facing significant delays due to “slow processing times and excessive passport control queues on both arrivals and departures,” Ryanair warned.

The airline added: “With schools now breaking for summer and passenger volumes reaching peak levels, the failed EES rollout is going to cause unnecessary delays and long queues for UK families.

“Months after EES went live, many airports still do not have fully functioning self-service kiosks in place, while border staffing levels and infrastructure remain inadequate to process peak passenger volumes.

“The result is avoidable delays, longer queues and unnecessary stress for UK passengers travelling during the busiest holiday period of the year.”

Ryanair has warned UK travellers going to and from non-Schengen destinations, or transiting through affected European airports, to be prepared for extended waits at passport control.

The new EES checks may require passengers to complete passport scanning, fingerprint capture and facial image verification.

Ryanair says it is supporting calls from EU Member States to urgently extend the current EES flexibilities into early 2027.

This will allow airports more time to fix malfunctioning kiosks, increase staff numbers and make sure the system is running smoothly before full enforcement is introduced, the airline said.

Ryanair’s Chief Operations Officer, Neal McMahon, said: “Families heading away for a well-earned summer holiday should be thinking about suitcases, suncream and sangria, not standing in passport queues for hours.

“The reality is that the EES system isn’t working properly and families are paying the price for a system that does not work months after launch. Passengers should not be the testing ground for unfished border infrastructure.

“We support calls from EU Member States to urgently extend the EES flexibilities. This will give airports and border authorities the time to improve the infrastructure, fix the broken devices and hire more staff so that families can travel through Europe without disruption.”

Ryanair identified 15 places where passengers have faced “recurring EES hotspots where passengers are experiencing significant delays due to slow processing times and excessive passport control queues on both arrivals and departures”.

Airports facing worst EES airport delays

• Lisbon
• Tenerife South
• Madrid
• Lanzarote
• Alicante
• Malaga
• Milan Bergamo
• Milan Malpensa
• Verona
• Paris Beauvais
• Berlin
• Cologne
• Frankfurt Hahn
• Krakow
• Budapest

Ljubiša Karovi was almost sucked out of the aircraft after a window smashed

Ryanair’s chief executive has said an official investigation will determine what went wrong on a flight that saw a passenger almost sucked out of a shattered window.

The shocking incident happened on a service from Thessaloniki in Greece to Memmingen, Germany, on a plane operated by Malta Air, a Ryanair subsidiary. Ljubiša Karovi, 61, was reportedly pulled from his seat and had to be held in by his legs and seatbelt when the cabin suddenly depressurised.

His wife, Svetlana Grković Maksimović, held onto his legs during the chaos as the plane made an emergency return to Greece. Passengers described hearing a loud bang while the aircraft was over North Macedonia, after which the pilot turned the Boeing 737-800 back towards Thessaloniki.

Maksimović has claimed debris struck the aircraft and damaged the window after what she thinks was an engine failure. In an interview with RTÉ News, Ryanair CEO Eddie Wilson said photographs showed visible damage to one of the engines but insisted it would be wrong to draw conclusions before investigators complete their work.

“Anyone who’s looked at the photographs can see… clearly there’s damage to the engine,” he said. “But I’m not going to speculate on that. That aircraft will be investigated through the Greek authorities. We understand then we will put that out to the NTSB, which are the American investigators.”

The US National Transportation Safety Board is expected to be involved because the aircraft is American-built. Wilson said the incident was serious and that Ryanair would act on any findings or safety recommendations that follow.

Maksimović said her 61-year-old husband was “seriously injured and in shock”, and they did not know if they would ever fly again following the ordeal.

Another passenger, Sofia, told Radio Thessaloniki: “We thought the plane was going down. The decompression was extreme. It felt like we couldn’t breathe. The man who was injured was bleeding and then lost consciousness several times, most likely because of the lack of oxygen and the shock.”

Pressed on whether passengers could feel confident flying with the airline over the summer, Wilson pointed to the carrier’s flight volume and maintenance regime, saying aircraft are checked regularly and that “the best-trained crews” were on display during the Thessaloniki diversion. “Aircraft are maintained every night,” he said, adding that Ryanair follows schedules set by regulators.

Ryanair, in a statement, said the flight returned “shortly after take-off when a passenger window dislodged in flight”. The airline said the aircraft landed normally, passengers were taken back to the terminal, and one person requested and received medical assistance on the ground.

Although the cause has not been confirmed by authorities, the BBC reported that a technical advisor appointed by the family believes the sequence began with a problem affecting the aircraft’s right engine, with debris then striking and shattering a cabin window, triggering the rapid loss of pressure.

Overlooking one item in particular could ignite some travel disruption which is not ideal for holidaymakers

Packing for a holiday often means working your way through a seemingly never-ending checklist. From remembering your passport and boarding pass to making sure you’ve packed enough clothes, there’s also the important task of checking your bags for items that could cause problems before you even board your flight.

The warning applies to anyone flying with major airlines, including Ryanair, Jet2, TUI, easyJet and British Airways, among others. While each carrier has its own baggage policies, dangerous goods rules are governed by international aviation regulations and enforced during airport security checks.

Non-safety matches, for example, can cost as little as 60p in supermarkets, but packing them could end up costing you precious holiday time. Although they may seem harmless, they are classed as dangerous goods and are prohibited in both hand luggage and checked baggage under aviation safety rules.

This could spell bad news for anyone heading off on a camping holiday, planning to light birthday candles abroad or travelling with matches tucked away in a backpack without giving them a second thought. Even if they were packed by mistake, finding them during screening could trigger additional inspections and slow your journey through the terminal.

According to the UK Civil Aviation Authority, non-safety matches are not permitted on commercial flights because they present a fire risk. If they’re discovered during baggage screening, they may be confiscated and your luggage could be held back while officers carry out further checks.

Depending on when they’re found, this could mean anything from a manual bag search at the checkpoint to checked luggage being removed from the aircraft before departure. While procedures vary between airports, prohibited items are routinely removed to ensure flights comply with aviation safety rules.

The restrictions are not specific to one airline or airport. Instead, they are based on international standards set by the International Civil Aviation Organization (ICAO) and the International Air Transport Association (IATA) Dangerous Goods Regulations, which are designed to reduce the risk of fire onboard aircraft.

There is, however, one important exception. The Civil Aviation Authority says passengers are generally allowed to carry one small packet of safety matches on their person for personal use, but they must not be packed inside either hand luggage or checked baggage. “Strike anywhere” matches and all non-safety matches remain prohibited.

Before travelling, it’s worth taking a few moments to check coat pockets, backpacks and suitcases for forgotten items.

A 60p box of matches might seem insignificant, but packing the wrong type could leave you facing unnecessary delays before your holiday has even begun.

Budget airline Ryanair has shared an ‘important’ announcement on Facebook telling people to stop wearing jeans on flights – and passengers have plenty to say about it

Ryanair has issued an ‘important’ message to passengers who choose to wear jeans on their flights, having previously threatened to introduce a ‘denim fee’ for travellers not adhering to this guidance.

Staying warm and comfortable during a flight can prove more challenging than expected, especially when you’re confined to your seat with limited movement for hours at a time. Fortunately, selecting the appropriate travel attire could dramatically improve your comfort levels while in the air.

For many, this means tracksuit bottoms or leggings, while others continue to wear less comfortable garments, such as jeans, on their journeys.

But now, Irish budget airline Ryanair has posted an announcement on its Facebook page addressing all passengers regarding their clothing choices on flights.

“Important Travel Announcement,” the company posted, accompanied by three images of a Ryanair aircraft in the sky, zoomed in to reveal various details.

The first two images showed a Ryanair plane soaring through the air, with a brilliant blue sky visible in the background. However, the third image displayed a banner trailing from the rear of the aircraft.

The message was short and sweet. It read: “Stop travelling in jeans.”

This isn’t the first occasion the airline has criticised passengers wearing jeans on their flights, as they’ve previously advised travellers to avoid the popular clothing item when flying.

While there’s no real cause for concern here, the joke simply comes from most travellers preferring to dress comfortably on flights, as jeans are well known for being rather restrictive when sitting for extended periods of time.

But this didn’t deter passengers from joining in with the banter. Scores of people quickly headed to the comments section to share their views, with many insisting they had no intention of ditching their beloved denim on flights.

“I’m always flying in jeans because they are 200g heavier than sweats and you would just love to charge me for those 200g in my suitcase,” one person said. Another went on to say: “It’s how many layers we have under our jeans that you should be worrying about.”

“Noted. I’ll fly in pyjamas… unless that’s a €12 add-on too,” a third person said.

Someone else wondered: “What, should I just travel in a t-shirt and my pants to save weight?”

Another person went on to share the safety reasoning of flying in jeans, explaining: “Better jeans than shorts… much safer in case of an emergency evacuation (same applies to closed shoes vs flip flop by the way).”

Several major airlines including Ryanair, TUI, easyJet, British Airways and Jet2 ban this item

Preparing for a summer getaway can seem like an endless to-do list, particularly if you’re jetting off for a birthday, wedding or other special event. However, one budget-friendly item many holidaymakers pop into their suitcase could wind up being seized before they even step onto the aircraft.

Multiple major airlines, including Ryanair, TUI, easyJet, British Airways and Jet2, ban passengers from bringing party poppers. Leaving them behind could spare you needless hassle and hold-ups at the airport.

The item in question is party poppers, and despite appearing innocent, they are forbidden on most commercial flights. They may only set you back a few pence at around £2 for a pack of 20, but they must never be packed in either hand luggage or checked baggage, and doing so could lead to your bags being inspected, with the items likely seized.

This ban exists because party poppers contain a small explosive charge used to create the popping effect. Although the quantity is minuscule, aviation safety regulations classify them as explosive articles and forbid them from being transported on aircraft.

The UK Civil Aviation Authority (CAA) includes party poppers among the dangerous goods that passengers must not carry in either cabin baggage or hold luggage. The regulations also extend to other novelty explosives, including sparklers, fireworks and flares.

If security personnel find banned items during checks, they may confiscate them from your baggage before departure. Depending on the situation, travellers could also experience hold-ups while bags are inspected or further security procedures are undertaken.

Airport security regulations can differ marginally between nations and carriers, but dangerous goods rules are extensively implemented throughout the aviation sector. Passengers are therefore urged to verify both their airline’s luggage policy and official government advice prior to flying.

Party poppers are frequently packed by mistake following birthdays, weddings or other celebrations, especially when families are travelling with youngsters. While they might appear like a harmless addition to your suitcase, they are handled in the same manner as other banned explosive items under aviation safety regulations.

The government also reminds travellers that security personnel have the ultimate say on whether an item is allowed through screening. Even where an object seems innocent, it can still be confiscated if it is deemed a safety hazard or violates airport security rules.

Inspecting your baggage before heading to the airport could help prevent needless delays, extra security checks and the frustration of having belongings seized before your relaxing holiday away even gets underway.

July 10 (UPI) — A man was nearly sucked out the window of a plane on a Ryanair flight from Greece to Germany on Friday, passengers said.

Not long after takeoff from Thessaloniki, in northern Greece, on Flight FR1879 operated by subsidiary Malta Air, a piece of an engine came off and hit a passenger window, shattering it. A 61-year-old Serbian man was lifted out of his seat and hung headfirst out of the window, and was kept from flying out by his wife, who held his legs, The Guardian reported.

Oxygen masks were deployed on the Boeing 737-800 as a precaution.

Data from FlightRadar24 shows the flight was airborne for just over an hour and reached 16,000 feet before descending back to Thessaloniki airport.

FlightRadar24 posted on Instagram that the passenger hit his head.

“According to reports, the passenger seated next to the affected window was pulled towards it and hit their head. Oxygen masks deployed and passengers seated in the row were relocated.

“The crew descended below 10,000 feet, burned off fuel and safely landed back in Thessaloniki around 75 minutes after departure,” the post said.

Euro News reported that authorities said there was no crack or breach in the aircraft’s fuselage, despite initial concerns about the damage.

Four passengers went to a hospital as a precaution, and one was kept for observation and tests.

Ryanair sent the rest of the passengers on to Germany with a replacement plane.

The airline sent a statement to media Friday.

“A Ryanair flight from Thessaloniki to Memmingen [Germany] on Friday morning (July 10) returned to Thessaloniki shortly after take-off when a passenger window dislodged inflight. The aircraft landed normally, and passengers returned to the terminal. One passenger requested and received medical assistance on the ground in Thessaloniki. In order to minimize any delay, a replacement aircraft was arranged to bring passengers to Memmingen which departed Thessaloniki at 9:53 local this morning,” the statement said.

A money-saving expert has shared a simple two-minute Ryanair middle seat hack that could help you avoid being assigned the worst seats on your flight – and it won’t cost you a penny

A savvy deals expert has revealed his top trick for dodging extra seat selection charges on a Ryanair flight with a straightforward two-minute technique. Ryanair is frequently praised by travellers for its budget-friendly fares, as tickets to destinations across Europe can often be snapped up for less than €20.

However, costs can rapidly mount up if you’re not clued up on Ryanair’s various add-on charges, such as bringing additional baggage on board, or opting to check in at the airport rather than online. The fee that frustrates passengers the most, though, is forking out anywhere between €4.50 to €36.50 just to select a specific seat. Prices differ depending on which seat you’re after, and whether you’re keen on extra legroom.

And while the airline recently updated its Family Seating Policy following an investigation by the Competition and Markets Authority (CMA), you’ll still need to pay if you wish to sit alongside someone aged over 11 — or simply want to steer clear of a middle seat.

Now, money-saving guru Jordon Cox, who has featured on ITV’s This Morning and is widely known online as The Coupon King, has unveiled a nifty two-minute hack that stops the airline from lumping you with a middle seat — without spending a single penny.

“Never sit in the middle seat again with this easy trick!” Jordon said at the start of his TikTok video. “There is a way to avoid those awful middle seats on Ryanair without paying for it.”

For the initial stage of his trick, Jordon advises checking the seating chart to identify which seats remain unoccupied roughly five to six hours before the flight’s scheduled departure, and pinpointing those you’d rather avoid. For most travellers, these could be middle seats, or ones close to the toilets.

After you’ve identified your least desirable seats, Jordon proposes opening a second tab on your laptop or phone and creating a fresh booking on the same flight you’re travelling on.

Next, enter some fictitious passenger names, matching the number of seats you’re trying to dodge, and assign the imaginary travellers to those particular seats.

“These seats are then frozen for a few minutes while they’re in someone else’s basket,” Jordon explained.

He noted in the post’s caption: “Hopefully the only ones left are the aisle and the window.”

Following this, simply return to your original booking and opt for random seat allocation. “And boom, you’ve avoided the middle seat for free!” Jordon declared.

Folk quickly flocked to the comments section to express their views on the trick, with one person noting: “Only works if the flight isn’t full.”

Another remarked: “They’ll cop on to this and we won’t be able to do it.”

This isn’t the sole trick Ryanair passengers have discovered to sidestep the carrier’s numerous charges, as many frequently turn to social media platforms to reveal the methods they’ve used to dodge baggage fees, or secure entire rows to themselves for extra legroom.

A TEACHER flew to France for lunch and says it was cheaper than a typical day out in the UK.

Claire Howard flew to Beauvais, France for a day of sightseeing and sunshine – while still being home before midnight, and spending less than £80 all in.

The 48-year-old spotted return Ryanair flights for just £27, which left Birmingham at 7:30am and returning at 11pm.

She managed to skip the expensive airport taxis, with her husband dropping her off at the airport before a £1.80 bus.

Claire says the whole excursion including flights, buses food and drink cost around £70.

“I’ve been to Paris a few times and didn’t want to travel in from Beauvais as Paris is really pricey and busy,” Claire told creatorzine.com.

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“I just wanted to see what was actually in Beauvais itself for a relaxing day of wandering, eating and drinking.

“It’s exciting to go to a different country just for lunch or to explore for a day.

“It’s just a different feeling abroad – it makes it feel much more like an adventure than just going somewhere at home.”

She added that it was much cheaper than a day trip in the UK, where a trip to the cinema and lunch out can easily be £50 alone, before factoring in travel.

The English teacher spent the morning at the city’s weekly Saturday market while enjoying coffee and a pain au chocolat that set her back £4.

Then she relaxed with a drink in the town square while listening to live music before taking a £10 Uber to Plan d’Eau du Canada, a popular lakeside spot.

Lunch was an £8 French picnic of supermarket baguette, cheese and a small bottle of wine while reading and sunbathing by the water.

Her itinerary also included visits to Beauvais Cathedral and the nearby Musée de l’Oise, both of which offered free entry.

The day ended with a Pad Thai dinner at a local Thai restaurant costing around £10 before she headed back to the airport for her evening flight home.

She also bagged an £8 bracelet to help her to remember the day.

Claire says she has become hooked on cheap day trips abroad after discovering bargain flights from Birmingham Airport – and flies to a different city nearly once a month.

Just this year, she’s visited Bergamo, in Italy, Malaga, in Spain, Valetta, in Malta, Poznan, in Poland, and Porto, in Portugal.

And she’s already bagged return flights to Poland and Berlin in August for £70.

Claire said: “I’m just led by what is possible and affordable.

“I can’t take time off at all in term time but I have Tuesdays off so I do like to make use of them.

“I just love the way you can do and see so much in the same time that you might waste a day at home just watching Netflix and doomscrolling.

“I usually find the best prices four to six weeks in advance.”

A 6ft9in man who was allocated a middle seat on a Ryanair flight back to Rome found a genius solution after simply doing one thing at the boarding gate and it was free

Flying is rarely a comfortable experience unless you’re fortunate enough to bag a first-class seat. To make matters worse, being assigned the middle seat can feel very much like you’ve drawn the short straw – and more so when you’re extremely tall.

Sure, you may technically have a claim to both armrests, but that’s little comfort when you’re wedged between two fellow passengers. And if you’re travelling solo, chances are you won’t know either of your neighbours. But what makes the middle seat an absolute nightmare is being exceptionally tall, which is precisely why one 6ft9in man was far from thrilled when he was handed this dreaded spot on a “Ryanair flight back to Rome”.

Ben Davies admitted he “barely fits with two seats” let alone when squeezed between a passenger on either side.

“If I only have a middle seat, I’m quite literally not going to fit,” he shared, revealing he was hopeful of tracking down an alternative seat on the aircraft.

Upon reaching the boarding gate, Ben said he suspected the plane would be “full”. Nevertheless, he had the bright idea of asking a Ryanair member of staff whether they could locate two seats together, given his towering height.

“Do you know if there are any two seats next to each other? Could you check for me, please?” he asked a member of staff after they questioned his height.

He said he’d “really appreciate it” if they could find him two seats next to each other, because when he flew last time, he “didn’t fit”. The staff member informed him that seats A, B and C were available in row 19.

So when he stepped onto the aircraft, he could secure the entire row for himself if fortune favoured him.

“So there’s a full empty row. Y’all know I’m taking that,” Ben enthused, revealing his strategy was to simply “go to 19” and if they requested him to shift, he’d comply.

Ben made his way to 19 without any issues, explaining he’d lie horizontally to feel more at ease during the journey.

So it just demonstrates that if you engage directly with airline staff at the airport, you might just secure yourself a superior seat without incurring any extra charges.

However, not everyone was won over by the travel tip. In the comments, someone questioned: “Being that tall, why would you not just book extra leg room?” Others highlighted that “if he can get it for free, why would he?”

Another concurred, stating: “Why should he pay more? He has no control over being tall.”

Meanwhile, another tall man remarked: “I’m 2m tall and have just accepted that I’m always gonna have to pay extra for leg room on any flight”.

In response, a travel enthusiast argued: “You shouldn’t have to, though. Airlines should be more accommodating, instead they treat us like cattle and try to squeeze as many in as possible.”

RYANAIR has warned that consistent technical failures could result in chaos for families heading on holiday this summer.

This comes after an issue earlier this week that caused hundreds of flights to be delayed by up to three hours.

A disruption to UK air traffic control (ATC) involving the Met Office caused earlier this week caused huge issues for airlines.

A technical fault at the Met Office meant that National Air Traffic Services (NATS) were unable to access weather data – so planes were not safely able to take off.

The issue delayed 155 Ryanair flights and impacted almost 30,000 of its passengers.

On July 7, Ryanair reported delays of up to three hours.

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easyJet also experienced disruption too with 253 of its flights delayed.

Ryanair has now accused NATS of repeatedly failing passengers and has warned of further delays if it continues.

Ryanair Chief Operations Officer, Neal McMahon said: “Nearly three years after NATS’ catastrophic 2023 system meltdown, UK passengers are once again being delayed because NATS’ systems have failed.”

“The most astonishing part is that NATS continues to charge airlines and passengers more every year while delivering a worse service.”

He added: “UK passengers deserve better. Airlines deserve better. NATS’ staff deserve better.”

As a result, Ryanair has called on NATS CEO, Martin Rolfe, to resign.

A NATS spokesperson told Sun Travel: “A Met Office technical issue overnight on 6/7 July meant that we were not receiving vital weather information into our NATS systems for a short period of time.

“Accurate weather information is vital for air traffic controllers and pilots in managing flights safely. As a result, some air traffic restrictions were put in place and removed soon after.

“We continue to work with the Met Office who are working to fully resolve the problem.”

A Met Office spokesperson added: “An issue we had which temporarily delayed delivery of some of our data is now remedied.

“We know customers rely on our data and we’re sorry for the disruption this caused.”

A travel blogger has shared her top tips for what she described as the “most underrated country in the world”, where you can get flights and five nights in a hotel for less than £500

A holidaymaker is encouraging travel fans to explore what she describes as the “most underrated country in the world” – offering plenty to do for less than £500 per person. Hannah, a young globe-trotter who frequently posts travel advice on her TikTok account @hannahshols, has high praise for a number of destinations – but reserves particular affection for Malta.

Situated beneath Italy and north of Tunisia, this jewel of a spot takes just three hours to fly to from the UK. During a visit to the small island nation with friends, Hannah discovered that they each paid slightly more than £400 for flights, a five-night hotel stay with rooftop pool access and breakfast included, plus baggage and transfers.

Her TikTok video documenting the trip racked up more than one million likes. She gushed: “Malta is by far the most underrated country I think I’ve ever visited.”

She added: “Even though Malta is the 10th smallest country in the world, it is definitely giving big country energy.” The clip showcases the destination’s stunning sea vistas, plentiful shops and eateries, historic sites, and beautiful gardens, reports the Mirror.

Looking back on her trip in 2024, Hannah revealed why the experience stood out. “One thing I loved about Malta was that it was like nowhere I’d ever been before,” she said. “It’s got such strong Arabic and Roman influences.”

She concluded with sincere praise: “It was just absolutely beautiful and everyone we met just seemed so proud to be Maltese.”

The travel influencer suggests a visit to the capital city of Valletta for anyone heading to Malta. Hannah and her group mainly explored the city by foot or took advantage of the bus network, which she described as “super convenient and cheap”.

She recommended: “Just spend a day in Valletta, roaming around, street dining, going to the boutique shops, wandering in and out of the gardens, seeing the cannons being fired at the saluting battery, and checking out the harbour front.”

Hannah also gave her seal of approval to the Gozo, Comino and Blue Lagoon cruise. This full-day boat trip sets off from Sliema and provides the opportunity to experience both islands in one day, alongside numerous landmarks.

According to Hannah, the price for her and her companions was “around £29 each”. Her video garnered more than 1,000 comments, with many sharing her views about the country. A local resident wrote: “I am from Malta and I am so happy that you loved our little island.”

Another user declared: “Malta is stunning, I would go back in a heartbeat,” while someone else commented: “Genuinely one of my favourite European destinations ever – never gets boring.”

“Omg I live in Malta, it’s so underrated,” another person posted.

How to get to Malta

A number of airlines, including Air Malta, Easyjet, British Airways, Ryanair, and Jet2, run direct flights from the UK to Malta. The busiest route is from London Heathrow to Malta International Airport, which sits in the island’s capital city of Valletta.

Flights are also available from Bournemouth, Liverpool, Norwich, Belfast, Manchester, Bristol, Edinburgh, Birmingham, Leeds, Nottingham, and Glasgow.

Hundreds of easyJet and Ryanair flights have been hit by delays today following an issue at the National Air Traffic Services, with 30,000 Ryanair passengers said to be impacted

Hundreds of UK flights have been delayed due to an issue at the UK’s air traffic control (ATC).

There was widespread disruption across UK airspace this morning after an issue at the Met Office meant the National Air Traffic Services (NATS) didn’t receive weather information.

As a result, Ryanair saw 155 of its flights delayed, impacting almost 30,000 passengers, with delays of up to three hours. EasyJet was hit harder, with 253 flights delayed – 13% of its total number of planned departures today.

“A Met Office technical issue overnight meant that we were not receiving vital weather information into our NATS systems this morning. Accurate weather information is vital for air traffic controllers and pilots in managing flights safely,” a spokesperson for NATs said

“As a result, some air traffic restrictions were put in place early this morning and these have now been removed. We continue to work with the Met Office, who are working to fully resolve the problem.”

The Met Office has been contacted for comment.

“Nearly three years after NATS catastrophic 2023 system meltdown, UK passengers are once again being delayed because NATS’ systems have failed,” Ryanair Chief Operations Officer, Neal McMahon, said.

“Today’s outage delayed 155 Ryanair flights and disrupted almost 30,000 Ryanair passengers. Families travelling on holiday, people travelling for work and thousands of visitors to the UK have once again paid the price for NATS’ failure.”

Back in August 2023, a technical problem experienced by NATS saw very significant delays and cancellations across the UK. An outage resulted in hundreds of flights being delayed or canceled. In some cases, passengers waited several days for alternative flights. More than 700,000 passengers suffered cancellations and delays.

An investigation into the incident found that an engineer was unable to correct the fault from home, and so arrived at work more than three hours after the incident began in a bid to fix it.

A single flight from Los Angeles to Paris triggered the failure at 8.30am BST on Monday 28 August, the Civil Aviation Authority previously said. The air traffic control system had been confused by a duplicate code – DVL – which represents both Deauville in France and Devil’s Lake in North Dakota, USA.

Despite the engineer’s best efforts to resolve the problem on site, he was unable to do so. The system was eventually restored at 2.30pm after its manufacturer, Frequentis Comsoft, found the fault.

Following an independent review, Jeff Halliwell, Chair of the Independent Review Panel, said: “The incident on 28 August 2023 represented a major failure on the part of the air traffic control system, which caused considerable distress to over 700,000 aviation passengers, and resulted in substantial costs to airlines and airports. Our report sets out a number of recommendations aimed at improving NATS’ operations and, even more importantly, ways in which the aviation sector as a whole should work together more closely to ensure that, if something like this does ever happen again, passengers are better looked after.”

Rob Bishton, Chief Executive of the UK Civil Aviation Authority, added: “This final report gets to the heart of what went wrong in August 2023 and sets out a number of recommendations that are sector-wide in their scope. It is vital that we learn the lessons from any major incident such as this. I would personally like to thank the Panel for all of their efforts in producing a thorough and wide-ranging report, that will help improve the UK’s aviation system for the future.”