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‘I got turned away at airport and paid nearly £1K due to passport mistake’

Ahead of a two-week holiday to the Canary Islands, one Brit arrived at the airport only to be told that his passport was invalid due to a travel rule – even though it was in date

A Brit was caught out by a common passport mistake and turned away at the airport, leaving their holiday plans in tatters.

Terry Winter, 56, from Oxford, had booked a two-week holiday to Tenerife with his wife, Molly Winter, 62, months in advance and was eager to ensure everything was set in place as it was his first time going abroad since 2018. Their passports were in date, they had a pre-booked airport hotel the night before their early morning flight, and had even found somewhere to go for dinner – everything seemed to be in order. Or so they thought.

On the morning of Friday, 12 June, they arrived at Birmingham Airport and went to check in their bags with easyJet, having already secured their boarding passes online. Yet, when Terry scanned his passport, an error message popped up.

“I put my suitcase on the check-in to get my tag, and that’s when the warning sign came up through easyJet”, Terry exclusively told the Mirror. He waited for assistance from a member of staff and was informed, ‘Your passport is not valid.’

While Terry’s passport had not expired, it had been issued more than 10 years earlier, meaning it did not meet EU entry requirements. “I didn’t know about this rule. I was shocked.”

Under post-Brexit travel regulations, all UK passports must have been issued less than 10 years prior to the date of arrival when visiting most European countries. Terry added: “There was nothing in my knowledge about this rule.

“There were two other people at the airport, and this was happening exactly at the same time. So this isn’t just a one-off thing.”

Just last week, a mum of three was left unable to board her easyJet flight to Greece with her family, due to the same passport mistake. She also only found out at the airport that her passport was not valid and had to fork out almost £700 in additional fees, while claiming that another holidaymaker was also turned away for the same reason.

Terry said he was surprised he hadn’t been warned about the passport rule before getting to the airport, having booked the holiday in January this year and entered his passport details on the easyJet website.

“They accepted the booking, didn’t tell me there wasn’t anything wrong at the time, and then three weeks before the flight, I had to put all my passport details in again to check in. It didn’t flag anything again, and my boarding passes were downloaded,” Terry remarked.

Terry said he asked an easyJet staff member at the airport, “How often does this happen?”, to which they reportedly replied: “It happens daily with a lot of people.” Terry added: “He said it will be happening all throughout the country.”

Having been left “frazzled” at the airport, Terry had no option but to urgently book an appointment through His Majesty’s Passport Office to obtain a new passport using the one-day premium service. His wife, whose passport was valid, chose to stay in the UK with him for extra support.

While there were no suitable appointments available in London, due to it being the weekend, Terry managed to secure a 9.10am slot for Monday (15 June) in Peterborough.

He and his wife travelled up to Peterborough from Oxford the night before, booked a hotel, and on Monday morning went to the passport appointment. Thankfully, after a few hours, Terry was issued a new passport, and he swiftly rebooked flights to Tenerife, departing on Tuesday, 16 June.

While he commented, “I’m just laughing the whole thing off”, Terry said he has lost out on “almost £1,000” in additional costs for his first trip abroad in eight years. He explained that this included around £40 in extra fuel, £50 for the Peterborough hotel, just under £100 for another night at the airport hotel, around £400 for two people flying to Tenerife one-way, and £239.50 for his new passport.

He added that he’s lost around “£400 on the flights” he wasn’t able to board originally, and said: “It’s getting close to nearly £1,000, I’ve been inconvenienced by.”

Terry also claimed that the day after his initial flight, on Saturday 13 June, he was sent a generic email reminder from easyJet that warned passengers: “Please check your travel documents before you fly.” In response, he said, “Well, that’s pointless. The day after, you’ve already lost your flight.”

A spokesperson for easyJet told the Mirror: “Unfortunately, Mr Winter was unable to fly as his passport did not meet passport validity rules. We remind customers during booking, check-in and by email before they travel to ensure they are aware of the travel documentation requirements for their trip, and it is customers’ responsibility to ensure they have valid documentation for travel.”

EasyJet has a dedicated page on its website that warns passengers about passport rules and requirements, including for travel to the EU. As part of these warnings, it explains: “Please check your passport’s expiry and issue date before you travel. If you’re a UK passport holder travelling to the EU (except Ireland), or Iceland, Liechtenstein, Norway, Andorra, Monaco, San Marino, the Vatican City or Switzerland, your passport will need to meet the following criteria:

  • It must be valid for at least three months after the day you plan to depart from the EU or above countries*
  • It must be no more than 10 years’ old on the date of travel to the EU or above countries.

“Visit the UK government’s advice page for more information.

“Citizens of the European Union, European Economic Area and Switzerland may travel within Europe using a valid EU/EEA/Swiss National Identity Card or Passport Card.”

To renew or replace your passport, online or at the HM Passport Office, visit the government website.

Do you have a travel story to share? Email webtravel@reachplc.com

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How much do the Dallas Cowboys Cheerleaders get paid?

The Dallas Cowboys Cheerleaders secured a significant boost to their salaries last season, but how much are they actually paid?

They still don’t get nearly as much as the Dallas Cowboys football players.

America’s Sweethearts: Dallas Cowboys Cheerleaders are back on screens this week with a thrilling third instalment of Netflix’s hit docuseries.

Each seven-episode season of the show created by Greg Whiteley chronicles the latest NFL season as both rookie and seasoned cheerleaders compete for a spot on the 36-strong squad.

The newcomers are guided by director Kelli Finglass, head choreographer Judy Trammell and a number of cheerleading veterans who have performed for DCC for up to six years running.

After the first season premiered on Netflix back in 2024, many viewers were shocked by how little the cheerleaders were paid compared to NFL players.

This led to a push for higher pay, spearheaded by a number of veteran cheerleaders, that played a major role in America’s Sweethearts’ second season. But was the dispute successful? And how much are they paid now?

How much are the Dallas Cowboys Cheerleaders paid?

Despite the Dallas Cowboys being valued at over $10 billion (£7.45 billion) at the time, their cheerleaders reportedly only earned between $15 and $20 an hour (£11.18 – £14.90) for practice and $500 (£372) per game before the 2025 season.

This all added up to a salary of around $75,000 (£55,890) a year for cheerleaders who made the squad, according to reports from NBC Boston.

However, this itself was an increase from even lower pay just a few years previously, following historical dissatisfaction with the cheerleaders’ wages.

In 2018, former Dallas Cowboys cheerleader Erica Wilkins successfully sued the organisation, leading to a 2019 settlement that bumped up wages from $8 (£5.96) an hour to $12 (£8.94) an hour. Game day pay was also increased from just $200 (£149) to $400 (£298).

During the 2024-25 season depicted in the Netflix documentary’s second outing, the DCC squad was still unhappy with their income as many of them would have to take on second jobs to make ends meet.

Plus, even the Dallas Cowboys’ newest players were earning around ten times more than veteran cheerleaders, with salaries for rookies starting at $750,000 (£558,900) and veterans at $850,000 (£633,460). Quarterback Dak Prescott is the team’s highest earner, with a current average salary of $60 million (£44.75 million) a year after signing a $240 million (£178.83 million) four-year contract.

Throughout the 2024-25 season, the Dallas Cowboys Cheerleaders held meetings to discuss the issue of pay and even considered staging walkouts during games, though this ultimately didn’t happen.

Jada McLean, who played an instrumental role in securing the squad’s new pay deal, told TIME magazine: “We didn’t want to let people down who were so excited to see the cheerleaders after supporting us through the first season of our television show.”

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In the final episode of America’s Sweethearts season two, four-year veteran Megan McElaney announces the squad has secured a “life-changing” salary increase of a staggering 400 percent, with cheerleaders reportedly earning around $75 (£55.89) per hour. Veteran cheerleaders can now earn around $150,000 (£111,770) a year.

However, the cheerleaders’ exact salaries are not disclosed in the series and there has been some dispute over whether the 400 percent figure is accurate.

Veteran Reece Weaver disclosed on the Unplanned podcast last November that the increase was “more like 300 percent”, though maintained the team is still “so grateful with the outcome”.

“I really don’t know all the behind-the-scenes on how it all works out, but what I can say is that it has been such an improvement and a very big increase [over] what we have seen in the past,” she added.

Importantly, the increase does not include a flat fee for game appearances, which Weaver says is a “huge improvement”, and the job has remained part-time and does not include health insurance for cheerleaders.

America’s Sweethearts: Dallas Cowboys Cheerleaders season 3 is available on Netflix.

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USC paid Lincoln Riley nearly $12 million in lackluster 2024 season

His 7-6 record at USC in 2024 would go down as the worst mark of Lincoln Riley’s career as a head football coach. But in his third and rockiest year at the helm of the Trojans, Riley was still compensated like one of the kings of the sport.

Riley was paid more than $11.8 million in total compensation during the fiscal year 2024, according to USC’s latest federal tax returns, which were obtained by The Times. That total includes a $100,000 bonus and $10.4 million in base pay, believed to be more than all but three college football coaches that season: Georgia’s Kirby Smart, Clemson’s Dabo Swinney and Ohio State’s Ryan Day. All three have won a national title.

For Riley, his pay in 2024 marks just a slight increase from the 2023 season, when USC paid Riley more than $11.5 million in total compensation. The coach’s base pay increased by $145,143 between fiscal years 2023 and 2024, slightly less than it rose following his debut season in 2022 ($168,000).

At least in 2024, USC only had to pay one football coach, after paying Clay Helton a combined $9 million not to coach over the two previous years.

The school would, however, have to pay up a bit to bring in a new men’s basketball coach.

After Andy Enfield left to coach Southern Methodist after the 2023-24 season, USC shelled out more than $6.1 million total in 2024 to lure coach Eric Musselman from Arkansas, according to the university’s latest federal tax records. One million of that was paid to Arkansas to buy out Musselman’s contract.

That puts Musselman at a reported $5.1 million in total pay and benefits from the school in 2024, according to the school’s tax records. That total likely includes additional costs unique to a coaching change. But altogether, it would have ranked Musselman among the highest-paid coaches in the Big Ten for the 2024-25 season.

Musselman didn’t exactly deliver on that investment during the 2024-25 season, as USC bottomed out during its first Big Ten men’s basketball slate. The Trojans finished 17-18 and 7-13 in the Big Ten.

After including her information in tax forms from the previous year, the university did not disclose compensation figures from 2024 for USC athletic director Jennifer Cohen. Federal tax returns filed last May had credited Cohen with more than $3 million in reportable compensation in her first year on the job, $1 million of which was used to buy out Cohen from her Washington contract.

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Trump plans to appeal order allowing all U.S. companies that paid illegal tariffs to seek refunds

American businesses big and small have started receiving tariff refunds after the U.S. Supreme Court ruled that President Trump lacked the constitutional authority to impose higher import taxes on goods from nearly every other country.

The process could grind to a halt, however, after the Trump administration said Friday that it intended to appeal a federal judge’s order to allow all companies that paid the illegal import taxes to seek refunds, not just the ones that filed lawsuits.

Until the Department of Justice informed the judge of its planned appeal, the refund system overseen by U.S. Customs and Border Protection had been working fairly smoothly. Refunds reached the bank accounts of the first successful applicants on May 12, about three weeks after American importers and their customs brokers could start submitting claims through an online system, according to CBP.

Applications for refunds totaling $85 billion — more than half of the $166 billion the agency estimated the government owes to companies that paid the illegal tariffs on imported goods — were accepted for processing as of May 22, CBP reported in a legal filing earlier in the week. It said it had so far directed the Treasury Department to issue $20.6 billion in refunds.

The administration revealed its appeal preparations while objecting to a demand by Judge Richard K. Eaton for CBP Commissioner Rodney Scott to appear in the U.S. Court of International Trade to answer questions about how long it would take to repay all 330,000 importers that might be eligible for refunds. The judge has scheduled a June 9 hearing on why he shouldn’t require the government do whatever it takes to speed up the process.

Justice Department lawyers asked Eaton to allow one or two of Scott’s deputies to appear in his place, arguing that as a high-ranking presidential appointee, the CBP chief could not be compelled to testify in court. They also argued that Eaton exceeded his own authority when he determined in March that the Supreme Court’s ruling entitled “all importers of record’’ to refunds.

“For that reason, defendants intend to appeal the court’s universal injunction,” the lawyers wrote, adding that CBP would continue to move “as quickly as it can to process refunds in a phased approach” for businesses that filed some 485 pending trade court complaints to assert their rights to refunds.

In a terse reply Friday, Eaton said he needed to hear directly from Scott whether the government would return all of the money it collected between when Trump imposed what he called “reciprocal” tariffs on goods from most countries in April 2025 and when the Supreme Court struck them down in late February.

“This case involves $166 billion,” the judge wrote. “It is undisputed that the remedy for this unlawful collection is for the United States government to refund the unlawfully collected duties.”

Some national retail chains said they planned to use their tariff refunds to lower customer prices on some items. Walmart Chief Financial Officer John David Rainey told analysts last week that the company would implement price cuts even though the maximum refund it might be eligible for represented less than half of 1% of Walmart’s $483 billion in annual U.S. sales.

Some smaller companies told the Associated Press that the partial refunds they’ve received so far would go toward paying remaining or future tariffs, reducing debt or just keeping the lights on after more than a year of uncertainty and additional import costs.

Jay Foreman, chief executive of toy company Basic Fun, said he received about $450,000, or 7% of his total claim, over two consecutive days this month. He took the initial repayment as a positive sign but said that after having less than $10,000 refunded since then, the process seemed like a “total slow roll.”

“It’s time to release the funds back into the economy, especially given how much we and others need these funds to support our businesses and fund our operations,” Foreman said.

Anderson writes for the Associated Press.

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‘It still stings’: This is how much people paid for LA28 Olympics tickets

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Ticket buyer: Alec Mackie of Los Angeles

Events: Men’s baseball gold medal finals, women’s basketball gold medal finals, men’s soccer gold medal finals, swimming preliminary and tennis quarter final mixed doubles

Thoughts: ”My uncle made a spreadsheet. The tickets are for me, my uncle, friends and I’m hoping to take my nephew as well. I was 10 years old at the 1984 Olympics and got to go to gymnastics, swimming and closing ceremonies, and my nephew will be 10 in 2028. I know L.A. is going to have an amazing Olympics, we are Los Angeles! Ten million creative, beautiful people, always dreaming and we know how to wow people. I can’t wait and hopefully traffic is smooth, a glamorous sequel to ’84.”

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TUI issues update today, April 26, for passengers who have paid for holidays

TUI, Jet2 and easyJet have all confirmed they will not add fuel surcharges to pre-booked or new package holidays and flights this summer

Airline TUI has this afternoon released a statement for passengers worried about being slapped with surcharges on holidays they’ve already booked. The conflict in the Middle East has disrupted oil deliveries, raising the prospect of serious jet fuel shortages.

This has also caused fuel prices to skyrocket, leaving those who’ve already secured their holidays – and those preparing to – anxious they’ll be asked to stump up extra cash to offset the soaring costs facing airlines.

Jet2 and easyJet confirmed over the weekend that they will not be passing on any price increases to passengers via surcharges. Now, this afternoon, airline and tour operator TUI has announced it will not charge passengers additional fees.

Neil Swanson, Managing Director at TUI UKandI, said: “We understand that customers want both confidence and clarity when booking a holiday. Our teams are here to support people who are thinking about booking, and those who have already booked with TUI can be reassured that their holiday price is fixed, with no fuel surcharges added.”

easyJet has issued a fresh statement confirming the airline and tour operator will not add surcharges to any pre-booked flights and package holidays, or future bookings. The company said travellers can book their package holidays with confidence thanks to its Best Price Guarantee and Ultimate Flexibility policy: “easyJet and easyJet holidays has confirmed that it will not introduce surcharges on its flights or package holidays, giving customers complete peace of mind when booking.

“No surcharges will apply to any pre‐booked easyJet holiday packages or to any new bookings for summer 2026.easyJet currently sees no disruption to its jet fuel supply and all flights and package holidays continue to operate normally.” Garry Wilson, CEO of easyJet holidays, said: “We know that holidaymakers may have questions about what recent global events might mean for their travel plans this summer so we are giving our customers absolute peace of mind that no surcharges will be added to their flights or package holidays.”

“Our operations remain unaffected, so customers can be confident that not only will their holiday go ahead as planned, but there will be no surprise extra payments, and they can enjoy their brilliant holidays at unbeatable prices.”

Jet2 has confirmed it won’t be slapping surcharges on any pre-booked flights or holidays to cover increased costs, including those related to jet fuel. In an effort to calm growing anxieties, the Department for Transport yesterday issued direct guidance to passengers with bookings through carriers such as Jet2, Ryanair, Wizz, easyJet and British Airways. Jet2 has axed surcharge provisions across all its flights and holidays, despite the carrier never having previously imposed them. The policy applies to all flights and holidays booked through any channel, be it online, via the mobile app, contact centre or independent travel agent. It does not cover tourist taxes, which are payable at the resort during the stay and are settled directly with the accommodation provider.

Steve Heapy, CEO of Jet2 said: “Holidaymakers should have every right to book their hard-earned break in the sun, without worrying about being hit with additional costs, and they can have that complete assurance when they book a flight or holiday with Jet2. As a result of today’s announcement, customers booking with Jet2 know that they are locking in their price without additional cost surprises later and we strongly believe that is the right thing to do by them. Ahead of a busy summer this is yet more evidence of why, on top of our incredible holidays and award-winning customer service, nothing beats a Jet2holiday.”

The DfT said on Friday: “There is no current need for passengers to change their travel plans. UK airlines buy jet fuel in advance, and airports maintain stocks to support their resilience. The government is working closely with the aviation industry to monitor risks and minimise disruption to passengers.

“If your flight is cancelled, you have clear legal rights, including the right to a full refund or re-routing. Read this factsheet for the full picture on the current situation and what it means for you.”

Meanwhile, IAG – the parent company of British Airways, Aer Lingus and Spain’s Iberia – has referred to “pricing adjustments to reflect these higher fuel costs”. A spokesperson commented: “We are not seeing jet fuel supply interruptions, but fuel prices have risen sharply and, despite our hedging strategy, which gives some shorter-term mitigation, we are not immune to the impact.”

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Southern Poverty Law Center says it faces a Justice Department criminal probe over paid informants

The Southern Poverty Law Center says it’s the subject of a criminal investigation by the Justice Department and faces possible charges over its past use of paid informants to infiltrate extremist groups.

The civil rights group made the announcement on Tuesday, saying President Trump’s administration appears to be preparing legal action against it or some of its employees.

“Although we don’t know all the details, the focus appears to be on the SPLC’s prior use of paid confidential informants to gather credible intelligence on extremely violent groups,” CEO Bryan Fair said in a statement.

The Justice Department had no immediate comment.

The SPLC previously paid informants to infiltrate extremist groups and gather information on their activities, often sharing it with local and federal law enforcement, Fair said. It was used to monitor threats of violence, he said, adding that the program was kept quiet to protect the safety of informants.

“When we began working with informants, we were living in the shadow of the height of the Civil Rights Movement, which had seen bombings at churches, state-sponsored violence against demonstrators, and the murders of activists that went unanswered by the justice system,” Fair said. “There is no question that what we learned from informants saved lives.”

He said the organization “will vigorously defend ourselves, our staff, and our work.”

The SPLC, which is based in Montgomery, Alabama, was founded in 1971 and used civil litigation to fight white supremacist groups. The nonprofit has become a popular target among Republicans who see it as overly leftist and partisan.

The investigation could add to concerns that Trump’s Republican administration is using the Justice Department to go after conservative opponents and his critics. It follows a number of other investigations into Trump foes that have raised questions about whether the law enforcement agency has been turned into a political weapon.

The Southern Poverty Law Center has faced intense criticism from conservatives, who have accused it of unfairly maligning right-wing organizations as extremist groups because of their viewpoints. The SPLC regularly condemns Trump’s rhetoric and policies around voting rights, immigration and other issues.

The SPLC came under fresh scrutiny after the assassination last year of conservative activist Charlie Kirk brought renewed attention to its characterization of the group that Kirk founded and led. The SPLC included a section on that group, Turning Point USA, in a report titled “The Year in Hate and Extremism 2024” that described the group as “A Case Study of the Hard Right in 2024.”

FBI Director Kash Patel said last year that the agency was severing its relationship with the SPLC, which had long provided law enforcement with research on hate crime and domestic extremism. Patel said the SPLC had been turned into a “partisan smear machine,” and he accused it of defaming “mainstream Americans” with its “hate map” that documents alleged anti-government and hate groups inside the United States.

House Republicans hosted a hearing centered on the SPLC in December, saying it coordinated efforts with President Joe Biden’s Democratic administration “to target Christian and conservative Americans and deprive them of their constitutional rights to free speech and free association.”

Binkley and Richer write for the Associated Press.

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