outage

A THEME park in the UK has been forced to close at short notice due to a water outage.

Chessington World of Adventures confirmed that anyone heading to the park will have their tickets “revalidated” for a future visit.

The water outage was reported by Thames Water, which said a burst water main was affecting the KT9 area.

While repairs are underway, the park will be closed for the rest of the day.

Chessington said in a statement: “Due to a water outage in the local area affecting our operations, Chessington is closed today.

“All tickets booked for today will be automatically revalidated under our Return Promise and can be used on a future date.

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“We apologise for the inconvenience and thank you for your understanding.”

Families had already arrived at the park for the day with the park opening at 10am before closing after just one hour.

However, one dad called it “utter shambles” as many were forced to wait outside of the gate.

Another said they had spent “hundreds on an overnight stay and fast passes” before the park closed.

The theme park is one of the most popular in the UK, with around 1.5million visitors a year.

And with the summer holidays in full swing, this is likely to affect thousands of people.

Anyone who had plans to visit the park today has been told not to go.

The Return Promise allows families to visit the theme park on a different day, in the event that the park has to close.

It isn’t the only chaos for Brits going holiday today, with train disruption affecting anyone going to both London Gatwick and London Heathrow airports this morning.

And Catania Airport in Sicily has been forced to suspend flights following a weekend of chaos caused by the eruption of Mount Etna.

TRAVELLERS are facing a second day of travel headaches after a power outage brought train services across the North West and Midlands to a halt.

If you’re heading out on the rail network today (August 7), you might be wondering if your train is actually going to turn up.

While rail bosses have reassured the public that the worst of the chaos is over, there is still a hangover of delays and cancellations to navigate today.

Here is a guide to what you need to know about the current situation, ticket acceptance, and what went wrong to cause such widespread disruption.

What caused the chaos?

The delays stem from a power cut that happened at 1.40pm on Thursday afternoon.

According to SP Electricity North West, an “incident on our high voltage cable” in Harpurhey, north-east of Manchester city centre, caused a power outage that affected around 5,000 customers.

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While the electricity provider said that power was restored within 90 seconds, that brief window was enough to trigger severe rail chaos.

The outage hit more than 400 Manchester postcodes, including the Manchester Rail Operating Centre, which acts as the main control hub for the entirety of north-west England’s railways.

Network Rail also said that their backup power generators failed to activate immediately when the main grid went down.

The failure resulted in railway signals automatically switching to red for safety, bringing trains to a standstill and sparking widespread cancellations.

Network Rail has confirmed it has now launched an official investigation into why the backup system failed to kick in.

Are trains running today?

The vast majority of trains are running today (August 7), and Network Rail has confirmed that “most operators are running a full service” after signalling systems were restored on Thursday night.

Engineers then worked through the early hours of the morning to get displaced trains back to their correct depots before the start of today’s service.

But don’t assume your journey will be completely smooth sailing just yet.

Because trains and rail crews ended up in the wrong places yesterday afternoon, it may take some time for the complex daily timetable to get back into sync.

Network Rail notes that some disruption remains as “trains and crew return to their normal positions”.

According to National Rail, this residual disruption is expected to continue until at least midday today.

Can I use my train ticket on other services?

If your train is delayed or cancelled, you won’t be left completely stranded.

Various ticket restrictions have been eased by operators to help get passengers to their destinations as quickly as possible.

If you’re travelling in and around Greater Manchester, your train tickets are currently being accepted on alternative local transport.

You can use your rail ticket to hop on Bee Network buses and Metrolink trams at no extra cost to complete your journey.

Both Northern and TransPennine Express have temporarily lifted Advance Purchase and Peak restrictions, meaning anyone holding an Advance ticket today can board any available service along their booked route without having to pay an extra fee.

Operators are also accepting each other’s tickets across shared routes.

Passengers affected by cancellations can use their tickets on Northern, TransPennine Express, LNER, and East Midlands Railway trains running in the same direction.

TransPennine Express tickets are also being accepted on CrossCountry services across key eastern routes, including between Sheffield, York, and Newcastle.

Chris Wright, Network Rail’s North West route director, praised passengers for their patience following the disruption.

He said: “While some passengers may still experience disruption, we’re continuing to work closely with train operators to return services to normal as quickly as possible.

“Anyone planning to travel this morning should continue to check before they travel for the latest information.”

If you’re travelling today, use the National Rail Status and Disruptions website, or check directly with your train operator before you leave the house.

How can I get a refund?

If your travel was derailed on Thursday, you won’t lose out either.

Tickets dated for yesterday are being honoured for travel throughout today at no extra charge.

But if your plans were thrown fully into disarray by the disruption, you may be entitled to cash back.

If your train was delayed or cancelled and you chose not to travel at all, you are entitled to a full refund with no administration fee.

You will need to apply for this directly from the retailer where you bought the ticket, such as Trainline, TrainPal, or the station box office.

If you completed your journey but arrived late, you can claim compensation through the national Delay Repay scheme.

In this scenario, you must claim directly from the train operating company that ran the delayed service, rather than the ticket seller.

Claims can usually be submitted online by uploading a photo of your ticket, though paper forms are also available from station staff.

How much you receive depends on the length of the delay to your destination, rather than what time your train departed.

If you need to double-check exact arrival times to support your claim, you can look up your route on tracking websites like recenttraintimes.co.uk.

Season ticket holders are also covered and will receive a proportional refund based on the cost of their pass and the duration of the delay.

Make sure to log your claim as soon as possible, as most train companies enforce a 28-day deadline from the date of travel.

If your claim is initially turned down and you believe you’re still owed compensation, you have up to one month to submit an appeal directly to the train operator for further review.

June 12 (UPI) — Facebook and Instagram were back to normal Friday afternoon after a morning outage.

The online outage tracking website Downdetector.com showed that Facebook had 291 reports of outages, and Instagram showed 207 as of 3:35 p.m. EDT.

Instagram’s peak of users reporting outages at 9:30 a.m. was at 10,553, while Facebook peaked at 127,222 at 9:48 a.m.

Meta’s systems dashboard showed all green checks at 2:15 p.m. EDT, noting “no known issues” or “resolved.”

One person on X reported Friday morning:

“FACEBOOK IS DOWN

“INSTAGRAM IS DOWN

“META ADS MANAGER IS DOWN

“QUICK EVERYONE GO OUTSIDE AND TOUCH GRASS”

Earlier Friday, Downdetector showed more than 100,000 people were having problems logging in to Facebook as of 10 a.m. EDT. It also showed more than 9,000 users reporting problems with Instagram and nearly 20,000 with Facebook Messenger.

Some users confirmed in the comments on Downdetector that they were experiencing issues with these platforms, noting that they were “automatically logged out,” “Can’t log in,” or were receiving an “Unknown error.”