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I stayed at epic Hard Rock hotel – 1 thing was obvious the moment I walked in

Sitting in the heart of the city and surrounded by museums and bars, the Hard Rock Hotel Madrid manages to be entertaining enough on its own

Music is the lifeblood of the soul, I firmly believe everyone needs to listen to music to stay alive. But there’s people who love music (human beings, birds) and there’s people who love music (Radiohead fans). I always thought the Hard Rock Hotel catered exclusively to the latter group, until I made a trip to their Madrid location in July.

In fact, the Hard Rock Hotel is a haven for anyone who has been to a live gig all the way up to those people who camp outside Wembley Stadium, just so they can feel what it’s like to be squished against a barrier for hours with the force of a thousand fans.

Located in Madrid’s Atocha neighbourhood and a few minutes walk from the station that shares its name, it’s also just a 20 minute drive from the airport. This makes it an absolute sweet spot for exploring the city – that’s as soon as you’re done with the inside.

Room

Madrid is hot, but Madrid in July may as well be located on the surface of an exploding star. However, the air conditioning in this hotel is next level – and it’s the first thing I noticed as I walked in to their lobby. That was seconds before my eyes clocked the museum of artefacts in the lobby.

A gorgeous Menina sculpture statue covered in song lyrics from Spanish popstar Rosalia sits on one side of the entrance, with a giant bull greeting on the other. The lobby is a cornucopia of musical artefacts alongside the art, with guitars and pics from famous rockstars and little explainers for those less in the know.

It’s difficult to have so much stuff everywhere and not feel too kitsch, but while it certainly straddles that line, it feels more exciting than it does over-the-top. A wonderful touch I enjoyed was that all the staff have their favourite artist on their name tags. While checking in, I had a lovely chat with a guy about the new Madonna album – it was Pride season, after all, and Confessions II is this summer’s gay album.

One thing that struck me was how friendly and helpful all the staff were here. This is my favourite thing about the hotel: I never felt like a burden, even as I asked questions about how to get somewhere or if I needed toothpaste brought up to the room.

I stayed in a double-bed room overlooking the lobby. The beds are dreamy – I was clocking in 30,000+ Garmin steps (if you know, you know) and resting my head on a cloud and my body on another, bigger cloud, really helped me keep the party going. Despite music pumping from individual rooms and a Pride party on the Saturday afternoon, I could at most feel a murmur and a vibration.

The rooms aren’t huge, which while not unfamiliar to a city centre hotel, may be an issue for those bringing suitcases of clothes. I brought a backpack and fairly easily expanded into the clothes storage space.

However, this was mitigated by some lovely touches – the soundbar makes getting ready an absolute delight and if you don’t have any playlists, they provide you with one. The rain shower was, also, desperately needed after walking about in 40 degree heat. The cherry on top is the ring light mirror too – you best believe I did a photoshoot.

Amenities

The hotel boasts a restaurant and bar in the lobby area, as well as a rooftop bar and a pool with access to a bar and food. I dined at the Sessions restaurant on one Friday night.

Its definite plus point is a huge menu, meaning even the most fussy eaters will have something to eat, from patatas bravas to croquettes to onion rings and ribs. I would say this is fairly standard fare – if you’ve eaten in a Hard Rock Cafe, you’ve eaten the food here. But good for those in a pinch.

However, I cannot recommend enough going to the rooftop bar at sunset. The city sets alight with golden hour glow – sipping on a gorgeous cocktail as Madrid reveals its beauty to me is something I will never forget.

The pool, meanwhile, is good for jumping in to cool down, but is not the biggest I’ve ever seen. The real stars of the pool area are the bookable cabanas, making it ideal for decompressing, reading a book and hoping the hangover doesn’t kill you off.

Location

The location is an absolute highlight, with the Museo Nacional Centro de Arte Reina Sofía, the Museo Nacional del Prado and the Museo Nacional Thyssen-Bornemisza all within walking distance.

It’s also on the edge of the huge El Retiro Park, with so much inside (including a botanical garden) that it would take several days to explore. On the edges of this I found a smaller, free version of the Reina Sofia too, proving art is foundational to a Madrid experience.

Sol station is a 20 minute walk from the hotel – I arrived during Pride, so while I didn’t get to experience the area’s restaurants, this was the epicentre of the entertainment, with live singers on a huge stage and hundreds of people dancing.

And no trip to Spain is complete without some churros – a 29 minute walk from the hotel is the famous Chocolatería San Ginés, which has existed since 1894. Here you can get affordable churros in chocolate so good I’m surprised Arthur Slugworth didn’t go in to steal the recipe. It’s so good in fact Madrid’s police officers are often spotted in there.

Is it worth the trip?

It’s hard not to recommend the Hard Rock Hotel. Not only is the location one of the best in the city, the hotel is just so exciting to stay in. Couple that with comfy beds you can sink into, the minor issues were outweighed by the force of its riff. If you like fun, you’ll like the Hard Rock Hotel.

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Post Office issues ‘unlicensed’ warning and five things to avoid

It affects many across the UK this summer

The Post Office has issued a new alert to people across the UK. It said there had been a “staggering increase of 900% in travel scams over the past 18 months”. It said this was largely driven by advances in AI and its specialists are now warning tourists of five common scams many are falling for.

Regulators have warned that £11 million was lost to holiday fraud in 2024 alone , with opportunistic scammers taking advantage of rising last‐minute bookings and a surge in travel deals. Almost a third (30%) of adults have fallen victim to a travel scam or know someone who has, the Post Office said. To help holidaymakers protect themselves, Post Office is sharing practical tips for identifying and avoiding holiday scams.

Post Office tips to avoid scams on holiday

Unlicensed or fake tour guides

In busy, tourist hotspots, unlicensed guides will walk alongside you, offering an informal tour before demanding payment. To avoid this, always book tickets for attractions and tours through official sites, at museum kiosks or through accredited providers.

‘Are you lost?’

Being lost in a place you have never been to is normal. Locals who may initially seem friendly might offer directions or even take you to where you need to be. This usually ends in an aggressive payment demand. If you need assistance, seek help from inside a shop or cafe, consult a map or use your phone’s GPS for directions.

Friendship bracelets

Popular in major European cities, scammers place a “friendship bracelet” around your wrist under the guise of a free gift, then refuse to remove it without payment. Avoid engaging and keep walking if you are approached.

AI travel agents

Scammers are now using AI voice‐cloning technology to impersonate a travel agent or loved ones to get money. Warning signs include unnatural pauses in conversation, high‐pressure tactics, requests for immediate payment or changes to banking details. Always verify credentials through official websites, confirmed phone numbers, or multiple channels before acting.

Closed attractions

Fraudsters might claim a landmark is closed due to an event or maintenance, then divert travellers to a shop or unofficial tour where they receive a commission. Always check operating hours on the attraction’s official website, app or posted signage before altering your plans.

Adam Edinburgh, head of Post Office travel and new products, said: “The way scams work has changed from classic street cons with digital deception, from fake booking pages to AI‐cloned voices. Awareness is your first defence: pause before you pay, verify through official channels and be sceptical of unsolicited ‘help’.

“If something still goes wrong, having travel insurance protects you against theft, fraud and trip disruption, covering lost money, passports and valuables if you’re pickpocketed or scammed. If fake accommodation or missing documents leave you stranded, 24/7 assistance can help with replacements and new travel plans.”

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I found ‘perfect holiday destination’ with beautiful beaches you can drive to from the UK

A sunny island with beautiful beaches, cosy pubs and an easy drive from the UK ticked all of the boxes for a recent family holiday

I bet you – like me – have often dreamt of that perfect holiday destination that has it all within easy reach.

Good weather, a beach, great eating spots, cosy pubs, picturesque streets to potter around plus a hefty dose of history to keep the grey matter ticking over.

Sounds impossible. But I think I’ve found it and it’s St Peter Port on the tiny Channel Island of Guernsey.

With a population of nearly 20,000, St Peter Port could hardly describe itself as a city but it is the biggest town and main centre of Guernsey.

Thanks to generous tax allowances for residents, some quarters of the harbour town have a Canary Wharf vibe (plus seaside finance bros) but cast your gaze away from that and you will be met with nothing but bunting, cute cobbled shopping streets and harbour-front eating and drinking spots.

Guernsey has that hugely familiar British feel, with an ever so slightly French twist. There’s an M&S Food Hall but you can’t use your Sparks card (‘different franchise’ I am told) and even a Sports Direct. But beyond that you can feast every night on fresh crab, lobster and fish and you simply must find an excuse to indulge in some of the dairy produce the famous Guernsey cows produce.

Visiting St Peter Port as a family of four we were overwhelmed with options. Being history buffs we were in our element.

Guernsey was occupied by Nazi Germany for most of the Second World War, from June 1940 to May 1945. Across the island, and in St Peter Port in particular, there is a huge amount to see and learn relating to that time.

If you spend a day on foot in St Peter Port, you can start with a ride on the Petit Train, which departs at regular intervals from the Albert Pier and gives you a chance to get your bearings around the steep and winding streets.

From the pier it’s around a 20 minute walk to the top of town where you must visit the German Naval Signals HQ. This is the top-rated attraction in the town and my kids – 10 and 14 – were unanimous it was their top sight for the week we spent in Guernsey. Entry is just £13 for a family.

Invisible from the street and air, this perfectly-preserved underground bunker was the centre for all German naval signals during WWII.

Restored using many of the original fittings and based on advice from the former Naval Signals Officer himself, a visit here was undoubtedly brought to life for us by the extremely knowledgeable member of staff – or private tour guide as he became.

You can see where signals were received, where officers slept and even where they went to the toilet. Then before you know it, it’s out back onto the street and you can barely find where you just were.

Walking back into town, the Guernsey Museum at Candie is worth a look to give you the fascinating history of life in times gone by on the island. Surrounded by the lush Candie Gardens, a picnic here is ideal, overlooking the scenic harbour.

Back down at the harbour the world is your oyster. A trip to the beach might be on the cards (but watch out for the high and very quick tides!) or if you’re into your sea swimming, you can take a dip in one of the uber stylish La Valette seawater bathing pools.

We didn’t try them ourselves on this trip, but there are four pools to swim in, each with a changing area and a cafe and toilets by the ladies’ and children’s pool (anyone can swim in any of the pools).

Our reason to pass by the pools was for our next historical stop-off – the La Valette Underground Military Museum. We visited during the May heatwave and the cool cave of this treasure trove was extremely welcome.

The tunnels were originally built as a fuel storage facility for German U-boats during the occupation and are fascinating in themselves as an architectural phenomenon. They are now used to house a vast range of exhibits from Guernsey’s military history, including a truck used in the film Indiana Jones and the Last Crusade.

Family entry costs under £30 and opened our eyes to precisely what the Guernseymen and women went through during the difficult period of Occupation in WWII. All of this is probably more than enough for one day but there is much more to see.

The jewel in St Peter Port’s crown is Castle Cornet, which has sat on a spur guarding the harbour for 800 years.

Time your visit to catch the firing of the cannon by period uniformed soliders at midday, then explore the brick alleyways, high walls, four period gardens and four museums on site. That’s before I’ve even mentioned the stunning views out to the islands of Herm, Sark and Jethou.

Another fantastic way to get under the skin of St Peter Port and Guernsey is by taking a guided walk.

We were lucky enough to join Elizabeth Gardener-Wheeler of Guided Guernsey on a clifftop walk from the stunning Fermain Bay back to St Peter Port. What Elizabeth didn’t know about life on Guernsey probably isn’t worth mentioning but her stories really brought our trip to life. From the bomb found in bluebell woods, to the private steep bathing steps for the former Governor of Guernsey, you will discover some truly hidden gems.

Of course we all enjoyed noseying at the seaview, premium properties – many of them thatched – along our walk too.

For our evening meal, we dined slightly out of town (ok, a five minute drive…) at Nineteen Bar and Grill, situated on the St Pierre Park Hotel, Spa and Golf Resort.

It’s ideal for a family trip because you can combine your meal with a quick round of Pirate Bay Adventure Golf – a notch above your usual crazy golf thanks to real-life rafts on pools of water…

The food here was excellent with a huge choice from fresh local produce like the Guernsey crab salad which I enjoyed, over to the classic burgers, pizzas and steaks. Everyone in the family was happy.

If you buy a museum Discovery pass, you can visit Castle Cornet, Guernsey Museum, Fort Grey Shipwreck Museum and the German Naval Signals Headquarters for just £24 per named adult with all accompanying children going free. The pass is valid for 12 months’ unlimited access.

We travelled to Guernsey with Brittany Ferries from Portsmouth on their overnight service, staying in a cabin with breakfast on arrival.

While on the island, we stayed for the week at the wonderful, family run, La Bailloterie campsite. Sparkling clean showers and toilets, plus fresh pastries can be ordered for breakfast every day. If camping is not your thing, the site offers safari tents and wooden cabins too.

Book the holiday

Brittany Ferries offers Poole-Guernsey routes from £374 in July and £405 in August, based on two adults and two children travelling in a standard car on a Super Saver ticket. Find out more and book at brittany-ferries.co.uk.

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