A woman has lost a court battle after she claimed that “water is a natural resource and a universal human right” having been refused a glass of tap water by the Hotel Sassongher in Corvara
The Hotel Assongher in Corvara has won the legal case
A hotel has won a legal fight with a tourist who asked for a glass of water.
In the UK, the right to ask for a glass of water from certain establishments is enshrined in the law. Restaurants that serve alcohol are legally required to provide free tap water to paying customers, although they may charge for the glass or service.
The same cannot be said for other countries.
In Italy, the land’s highest court has just ruled that a five-star Dolomites hotel acted lawfully when it refused to provide tap water to a tourist.
Way back in 2019, the woman, from Rome, asked for a glass of H2O, only to be told that she couldn’t have one and that she’d have to make do with a £6 bottle of mineral water instead.
What followed was a legal fight that has run on until this week. Eventually settled in the Italian Supreme Court, the tourist claimed that “water is a natural resource and a universal human right”.
However, such arguments failed, with the five-star Hotel Sassongher in Corvara eventually victorious and the tourist’s request for £2,300 in compensation for emotional distress and economic damage dismissed.
Silvio Belardi, the lawyer representing the hotel, told the Corriere Alto Adige newspaper that the court held that “there is no obligation to supply tap water”.
According to the lawyer, the case had been rejected first by a court in Rome, then by an appeals court and now the Court of Cassation.
The Roman had argued that her consumer rights had been violated. She compared the denial of tap water to a hotel not putting sheets on a bed or soap in the bathroom.
“The woman claimed she had suffered damage, including financial and moral harm. This was rejected for lack of evidence,” Mr Belardi told the BBC.
Supreme Court judges dismissed her claim, eventually ruling that Italian laws and regulations do not require venues to provide tap water to guests. It is up to individual establishments whether they decide to do so.
“We also argued that if a person wanted running water, they could easily get that in the hotel – just not at the restaurant,” the lawyer added
European countries where free tap water is legally required
France: Requires restaurants to provide a carafe of water with every meal at no extra charge.
Spain: Passed a law in 2022 requiring bars and restaurants to offer unpackaged drinking water for free.
Lithuania: Restaurants must give guests tap water if they ask for it.
What about the EYU as a whole?
The EU as a whole has passed no laws requiring establishments to provide free tap water, although that could change soon. The EU’s Packaging and Packaging Waste Regulation, approved by the EU Council, encourages member states to ensure restaurants, bars, cafés, and catering services provide tap water for free or for a minimal service fee, with rules set to take effect in August this year.
AFTER my sixth glass of wine, the boat began to rock – the first time in three days I felt like I was on the water.
Cruising down France’s majestic River Loire on board CroisiEurope’s Loire Princesse, I had to put it down to my slightly tipsy state, as until then, the unique long, low vessel had drifted along peacefully for the entire voyage.
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The cruise ship Loire Princess will take you from Nantes to Saint-Nazaire on the west coast and back againCredit: GettyLe Grand Elephant in NantesCredit: Getty
The ship has side-mounted paddle wheels and is designed to sail on France’s last wild river, known for its shallowness.
There’s a relaxed atmosphere on board, and unlike its ocean-going cousins, the Loire Princesse has a vibe that’s all about enjoying the slower pace — eating, drinking and snoozing as you pass through stunning scenery.
I joined the four-night Croisi-Europe sailing just a day after my 30th birthday and the gentle pace of the cruise was exactly what I needed after big celebrations back in London.
If you thought river cruises were for older folks you’d largely be right — I was the youngest person on board by about 20 years.
But that is not to say it was sedate — there was an open bar and at dinner my glass was constantly topped up.
Servers eventually just left entire bottles of red on our table.
The Loire Princesse took us from Nantes to Saint-Nazaire on the west coast and back again.
And Nantes, the sixth largest French city, was a highlight of the trip.
The Chateau de VillandryCredit: SuppliedThe region’s wine is superbCredit: Supplied
Just an hour’s flight from London, it is the perfect weekend getaway destination, with all the charm of a French city without the bustle of Paris or the remoteness of Provence.
With clean, cobbled streets, Nantes is home to plenty of exiles from Paris looking for a cheaper, quieter life, and the city feels like a mini version of it.
From July to September, follow the Green Line, or Le Voyage à Nantes — literally painted on to the pavement, it leads you through the city to discover hidden street art, pop-up installations and all the best viewing points, without needing a map.
Another arty must-do is Les Machines de I’île — unique steampunk-like artistic projects inspired by the fantasy worlds of 19th-century writer Jules Verne, who was born in Nantes.
The Grand Elephant is a 40ft mechanical jumbo made of wood and steel that walks across the quay at the city’s former shipyards, trumpeting and spraying water at unsuspecting onlookers.
You can even ride inside it.
And you can admire Le Carrousel des Mondes Marins — a giant, three-storey carousel filled with mechanical sea monsters which you can operate yourself.
And I am sure you’ll be inspired to create something beautiful yourself after a tipple or two in the Loire Valley.
The region is home to its own variety of vino — Muscadet — grown at the western end of the valley.
Muscadet is a dry, crisp white and is currently going through a bit of a renaissance, so an opportunity to visit one of the world-class wineries in the region is an absolute must.
On my trip, there were three day-trip excursions from the cruise, one of which was included in the price of the voyage, the others costing around £68 each.
In one day-long excursion from the cruise we travelled south of Nantes to the beautiful vineyard of Cassemichere.
Jules Verne was born in NantesCredit: AlamyInside the ship’s dining areaCredit: Supplied
Rather dramatically, our guide told us how the vintner’s brother had died just three weeks earlier, after opening a tank and being poisoned by the carbon dioxide flowing out.
Like the bizarre plot of some twisted nursery rhyme, the poor man had then fallen into the wine.
But I didn’t let that put me off the tasting, and I can confirm that the white made at Cassemichere pairs well with seafood.
We also visited nearby Clisson, a medieval village known for its unique Italian-inspired architecture, with a charming river flowing through the middle of it.
Clisson is the kind of place they stick on the front of the tourist brochure — large trees hanging over the flowing water with an old bridge to cross it.
It was full of history as well, and with typical French frankness, our guide told us how, in the 18th century, women had been boiled at the castle during the Revolution.
On another day trip from the boat we visited two gorgeous chateaus in the centre of the Loire Valley.
The beautiful homes are now museums, with manicured gardens which were lovely to walk around on a blue-sky day.
Each day trip came with a three-course lunch and again, plenty of wine.
At the Chateau de Villandry — a world heritage site — we ate a beautiful chicken lunch in a spot where weddings are hosted.
After all that wine and food I was in desperate need of a nap when we got back to the boat.
Luckily for us, the rooms were cleaned every day, had a sizeable bathroom and were quiet.
Cabins on the main deck have picture windows to admire the scenery as it glides byCredit: SuppliedThe Loire Princesse has a vibe that’s all about enjoying the slower pace — eating, drinking and snoozingCredit: Supplied
Cabins on the upper deck have balconies, while those on the main deck have picture windows to watch the scenery glide by.
When it came to the evening’s festivities, an intercom in our room would call us to the lounge, where we would enjoy several pre-dinner drinks.
Then, in a nice touch by staff, we would have our dinner menu announced to us.
As with the included breakfast and lunch, dinner was an à-la-carte affair.
Think refined French comfort food — plenty taking inspiration from the surrounding Loire region, including fresh seafood and local cheeses.
And, of course, the wine flowed freely — particularly the Muscadet, which was available every night with whatever dish.
In summer months, the ship’s sun deck with its deck chairs and sun loungers is the perfect place to enjoy another cheeky glass while soaking up the sun.
With its access to stunning cities and chateaus, fine food and wine, river cruises don’t only appeal to the older lot on board.
From now on I am a convert too — and got the boat rocking!
GO: RIVER LOIRE
GETTING / SAILING THERE: A five-night cruise on board CroisiEurope’s Loire Princesse is from £1,355pp including return flights from Gatwick,
French transfers, all meals and drinks on board, full day excursion to the chateaus of the Loire Valley and wifi.
INVESTIGATORS think Towie star Jake Hall died from a horror chest injury caused by broken glass.
Jake, 35, suffered head wounds after allegedly turning aggressive and trying to harm himself during a party at the £200-a-night Majorcan villa he was renting.
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Jake Hall, 35, died in a Majorca villa after a chest injury caused by broken glassCredit: Shutterstock
Sources close to the investigation said the worst injury the reality star suffered was a chest wound from a shard of glass after smashing into a door.
The insider said: “The thorax injury was the one emergency responders at the scene felt was the most traumatic one and most likely to have been fatal.”
Jake’s autopsy is expected to take place today in the Majorcan capital Palma, but the results will not be publicly released.