checks

Huge flaw in new biometric checks means thousands of passengers face being stopped at the border

ANOTHER problem has arisen with the new EES entry rules for Europe and it could affect thousands of people.

In a recent case, one woman was questioned about her travels when she was confused for her sister.

One woman was mistaken for her twin sister while using EES Credit: AFP

EES has been introduced to use biometrics and fingerprinting to stop the need for manual checks at the border.

But it appeared that the system failed to correctly identify one woman from her twin sister.

As reported by Politico, the case involved one Brit who was accused of being illegally in the Schengen zone.

She was questioned by police while trying to fly back to the UK from Cluj-Napoca in Romania in May.

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Romanian authorities at the airport said that the woman’s departure hadn’t been properly recorded after a visit to Amsterdam in April 2026.

The problem was that she hadn’t been to Amsterdam – but her identical twin sister had.

EES appeared to have confused the twins despite taking biometrics.

The woman was questioned for about 15-minutes but was ultimately allowed to fly home.

Around 12,000 sets of twins are born in the UK every year, so this could cause problems for thousands of people.

Asking experts what could have caused the flaw in the system, Niovi Vavoula, chair in cyber policy at the University of Luxembourg, gave two possible explanations.

The British traveller was questioned by authorities in the airport Credit: AFP
She was mistaken for her twin sister who had travelled to Amsterdam Credit: Getty

The first suggestion is that there may have been an improperly registered exit for the twin in Amsterdam.

The second they explained could have been down to the Romanian authorities in Cluj.

Niovi Vavoula told Politico, “It appears that the authorities are not well trained to distinguish between different processes and rely on facial images as the sole identification method.

“The fact they didn’t check the passport details in the EES, nor take into account that the EES is still fresh and there are various problems, shows what is called anchoring bias — when you rely on the first piece of evidence and disregard everything else.”

Romanian Border Police responded in a statement that said that EES had functioned properly at the time.

But that data in the system had to be “corrected” by border staff, who it added had not followed “applicable operational procedures.”

They added “we emphasise that this is an isolated incident and should not be considered representative of the overall performance of the [EES] system.”



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UK passport holders urged to make 5 checks before travelling abroad now

A travel expert has shared five vital passport checks Brits should make before jetting off on holiday this summer – and failing to do so could mean being denied boarding at the airport

Many people will be counting down the days until their next holiday. With children set to wrap up for the school year, many families are gearing up for a summer of fun. Now a travel business owner has called on all British passport holders to carry out five crucial checks before jetting off abroad this summer.

Kate Donnelly, who posts travel advice on TikTok, urged her followers to take action now to prevent being turned away at the departure gate. While some of her guidance might appear straightforward to experienced travellers, she insists certain issues continue to trip up numerous Brits and wreck their holiday plans at the eleventh hour.

Passport validity

Her initial recommendation is to verify the expiry date – as the majority of European destinations require at least three months’ validity remaining from the date you depart the country.

“This is slightly different if you are travelling to Turkey where you have to have a validity of 150 days on the day you actually arrived,” Kate explained. “So it’s really important you check the country you are travelling to and see what their rule is.”

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10-year rule

Following this, Kate alerted her followers to the 10-year rule, which she states is applicable to most of Europe. “On the day that you enter [the country] your passport has to be less than 10-years-old – so it’s important you check the issue date as well as the expiry, especially if your passport was renewed before 2018 because unused months from your old passport will have likely been added on to your new on meaning that your passport is probably 10-years plus,” she said. “This is catching so many people out.”

Blank pages

Third on Kate’s list is the matter of blank pages in your passport. “This isn’t as important as due to the new Entry-Exit System (EES) in Europe we are slowly phasing out passport stamping,” she admitted. “But the reality is lots of countries are bringing in measures, which means the EES is paused.”

Regrettably, when travelling to such destinations, you won’t discover whether the EES is operational or not until you get there. “Therefore if the airline checks your passport and you have no empty pages left, they are well within their right to refuse boarding,” Kate warned.

Condition

Kate proceeded to emphasise the physical state of your passport is something that is frequently neglected and could present a genuine obstacle to your travel arrangements. “If it has water damage, if it has fake tan on it, if it is torn or you can’t read any of the writing for whatever reason, this is also enough grounds for the airline to deny you boarding,” she elaborated.

Dual-nationals

Kate directed her final piece of advice at dual-nationals, who are impacted by a rule modification that came into effect in the UK in February. “UK citizens have to ensure they have a UK passport or a certificate of entitlement when they are entering or exiting the UK,” she continued. “This means that you can no longer use your non-UK passport – even if you are recognised as a British citizen.

She closed by advising the certificate of entitlement is £589 and therefore it is more “cost-effective” for dual-nationals to apply for their UK passport to keep alongside their non-UK one at all times. “This means you have the two to use freely depending on which country you are travelling to,” Kate said.

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Matt Beard: Family calls for mandatory manager mental health checks after death

Matt’s family say he often struggled to emotionally switch off from football, and that negative comments on social media had begun to have an impact on his mental health.

He found breaking bad news to players about their place in the squad or future plans particularly difficult emotionally, according to Debbie.

“Matt always felt so bad having to let someone down,” she explains. “There would be tears, they might have shouted at him, and the player’s family and the fans could sometimes be negative towards him too.

“He and other staff members would make the decisions but, because he had to deliver the news, the emotional burden all came down on to him.

“Matt was there for everybody and he hated letting people down. He looked out for everyone else, but sadly not himself.”

In the summer leading up to his death, Matt had been appointed manager of Burnley in the third tier.

But Matt’s family say he wasn’t happy with the way the club was being run. WSL side Leicester City made it known they were interested in hiring Matt.

BBC Sport understands Burnley turned down an offer from Leicester to buy out the rest of Matt’s contract. Matt then resigned, but the move to Leicester never came to pass.

Burnley placed Matt on gardening leave, meaning he was unable to work or talk to other clubs for a period of three months.

Burnley declined a request to comment from BBC Sport on the nature of Matt’s departure from the club.

In a pre-inquest review hearing last week, Debbie alleged that Burnley “bullied” Matt. The inquest was adjourned indefinitely.

Burnley said they were “aware of an ongoing legal process and will not be making any comment at this time”.

Debbie believes the time Matt was unable to work contributed to a deterioration in his mental state.

“He wasn’t allowed to say goodbye to his players or tell them why he left,” Debbie says. “That had a huge impact on him.

“He was finding it hard, [worrying about] how he would provide for the family. I was working three jobs just to get us through.

“I think he felt like a bit of a failure.”

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Beautiful island with cheap all-inclusive hotels, one of the world’s best beaches and NO EES checks is 26C next week

THE new EES rules have caused chaos for Brits heading on their recent holidays with reports of three-hour long queues and even cases of missed flights.

So if you’re after an easy escape to a beautiful island with no biometric requirements, there is a European country which is hitting highs of 26C next week.

Cyprus is easily accessible for Brits – with no EES checks Credit: Alamy
Cyprus’ Golden Beach is ranked one of the best in the world Credit: Alamy

Follow The Sun’s award-winning travel team on Instagram and Tiktok for top holiday tips and inspiration @thesuntravel.

EES has been causing chaos across Europe in places like Lanzarote and Greece, but Cyprus doesn’t follow these new rules.

Cyprus is an EU member state, but isn’t part of the Schengen area, and so it didn’t have to enforce the new EES requirement.

In fact, Brits with a valid passport can visit the country for up to 90 days without the need for a visa.

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The island itself gets over 300 days of sunshine each year and is known for having beautiful beaches – including one of the best in the world.

In the Europe list of ‘World’s Best Beaches‘, Golden Beach found on the Karpaz Peninsula in the north of the island comes in at number 30 out of 50.

The beach has 2.4 miles of sand and is known for its wild beauty and sand dunes – it’s a place where you’ll find sea turtle nesting grounds.

Cyprus is reaching highs of 26C and gets 300 days of sunshine each year Credit: Alamy
Flights to Cyprus only take a few hours to get to by flight Credit: Alamy

Some of the most popular spots in Cyprus include Limassol and Paphos.

Larnaca is another, and it’s a favourite destination of singer Peter Andre’s who has his own villa there – and knows lots of great restaurants in the area.

Talking to Sun Travel, he said: “For anyone going to Larnaca, I have three recommendations. One is a new restaurants called Theta in Perivolia which is very near the airport.

“It does Mediterranean food, but done in the style of a Dubai 5-star restaurant.

“There’s another one called Opa Souvlaki Kiti, it’s not fancy, but if you want a proper Greek kebab done the Cypriot way, go there.”

You can visit Hylatio Tourist Village from £63pppn Credit: Hylatio

When it comes to eating and drinking out in Cyprus, you can pick up a beer from €3 (£2.59) and an inexpensive meal can start from €15 (£12.97).

With UK temperatures dropping and potential drizzle forecast for next week, you might want to consider booking a last-minute break – and there are still some great deals about.

With On The Beach, you can jet off to Paphos for an all-inclusive break from £440pp – or £63pppn.

This is for a seven-night stay at the Hylatio Tourist Village which has a sun terrace, outdoor swimming pool, tennis courts and entertainment nights with live music.

The site has its own restaurant and bar – and the price includes all three meals and snacks as well as flights that depart on May 11.

You can stay at Atlantica Panthea Resort from £65pppn Credit: Atlantica

The complex is a short walk from the Blue Flag Pissouri Beach.

Another deal from On the Beach is at Atlantica Panthea Resort in the Larnaca region which can be booked from £455pp – or £65pppn.

Minutes from the beach, the hotel also has its own swim spots from outdoor pool to heated ones indoors.

Rooms vary from doubles to family size and suites – all with neutral decor and private balconies or terrace.

There are multiple restaurants, bars and snack spots for guests.

Flights depart London Gatwick on May 13 returning on May 20.



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Italy and Portugal ‘to ditch EU border checks’ causing chaos for Brit tourists

Italy and Portugal have been tipped to follow Greece in scrapping the EU’s Entry/Exit System (EES) border checks at airports, which have caused chaos for some British holidaymakers

Travel experts believe Italy and Portugal could be the next two countries to ditch EU border checks at airports.

Many British holidaymakers are suffering delays at airports on continental Europe because of the rollout of new border rules. The EU’s Entry/Exit System (EES) involves people from external countries such as the UK having their fingerprints registered and photograph taken to enter the Schengen Area.

More than 100 easyJet passengers stuck in delays at passport desks at Milan Linate airport missed a flight to Manchester last month. Greece has already ditched the new rules for UK holidaymakers until September after they led to huge queues.

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Airports in Portugal are reportedly already waving passengers through if queues get too big. Italy is expected to follow Greece and allow people to enter on a passport stamp as the May half-term looms. Places like Spain, France and Croatia could do the same.

Seamus McCauley, of travel company Holiday Extras, told the Mail: “The rollout has been an utter fiasco. British tourists are worth €3.5billion a year to the Greek economy and it has rightly decided it will not jeopardise that because EES is not working properly.”

He said it “seems certain” Italy and Portugal will do the same as Greece. He added: “After that the whole system could collapse like a house of cards, with Spain, France and Croatia coming to the same conclusion because nobody wants to see their tourist trade go to another country simply to comply with the EU.

“Greece broke ranks and Portugal keeps suspending the rules. Others are almost certain to follow. Something has to give.”

It comes as Ryanair says passengers who need to use its airport check-in or bag-drop services will be required to finish the process 20 minutes earlier.

The airline announced it will close the services an hour before the scheduled departure of a flight – compared to 40 minutes at the moment – to give passengers more time to get through security and passport checks.

This will reduce the “very small number of passengers” who miss their flight while stuck in queues, the carrier added. Ryanair’s website says passengers who fail to check in on time “may be denied boarding without refund”.

The new policy will be in place from November 10.

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