UK Airlines

easyJet, Jet2 and Ryanair passport rule explained after customer queries holiday booking

A woman concerned about a name discrepancy between her easyJet holiday booking and passport was urged by the airline to get in touch directly to resolve the issue

Budget airline easyJet has urged a customer to get in touch after she queried whether she needed to make an amendment to her booking. The prospective passenger had secured a holiday with the carrier but had concerns about a potential issue with her trip.

Taking to the easyJet holidays Facebook page, Jessica asked: “Booked holiday with my “first” and “last name” My “given name” on my passport includes my middle name.

“Do I need to amend my booking? I fly in 2 weeks and haven’t yet checked in if that makes a difference.”

She received a response from easyJet stating: “According to the International Air Transport Association (IATA), there’s no middle name rule as such, but their guidance is the recorded name on a reservation and ticket should match the name in your official travel document.” A follow-up reply from Anga then added: “Hi Jessica, thank you for reaching out.

“Please note that the name on your booking needs to match what is on your passport. To assist you with adding your middle name, kindly DM us with your booking reference, booker’s name and email address used on the booking.”

The UK government website advises travellers to ensure two key things are consistent when booking a trip, reports the Liverpool Echo. It states: “The name on your passport must match the one you use when you book your travel.”

Content cannot be displayed without consent

However, it does not clarify whether a middle name featured in your passport must also be included when making a booking. Different airlines have their own policies, so it’s always advisable to check with them directly if you have any worries about anything on your travel documents.

Ryanair, for instance, addresses the question on its website, stating: “For security reasons, the first name and surname on your booking must match the names on your travel document(s). We do not require middle name or second/double-barrelled surnames for flights.”

Jet2 similarly states that middle names aren’t required, except in one particular scenario. On its website, it explains: “We don’t we don’t need your middle name(s) on your booking unless two people on the booking have identical first and last names. Please make sure all names are spelt exactly as they are on your passport.”

Tui has also confirmed it’s not essential. Responding to a query about the website not accepting a full name, it clarified: “Our website only allows for a maximum 15 characters in the name box.

“Just enter what you can and contact us so we can make a note of your full name on the system. Just so you know, we only need your title, first name and surname. You don’t have to include middle names.”

Source link

British Airways cuts flights to seven major destinations – see full list

British Airways has said it will cut flights to six destinations and permanently end its route to a seventh, citing the war in the Middle East

British Airways is cutting flights to seven major international airports in response to the ongoing conflict in the Middle East.

The airline said it has updated its schedule of flights for the Summer 2026 season, which ends on October 24. Customers have been told the changes were made to destinations in the Middle East due to the ongoing conflict between Iran and US-Israeli forces in the region.

As a part of the new schedule, British Airways has reduced the number of flights to seven cities in the Middle East. Services to Dubai are being reduced from three flights a day to one, with the daily service due to return on August 1 (meanwhile, a second daily flight is planned to start on October 16).

Flights to Doha in Qatar, Riyadh in Saudi Arabia and Tel Aviv in Israel are also being cut from twice‑daily to once‑daily. All three routes are expected to resume normal frequency on August 1.

READ MORE: Holiday hell as luggage piled at Heathrow and BA warns of ‘ongoing impact’READ MORE: British Airways cancels flights from Heathrow and Gatwick as hundreds stranded at airport

Following a wider review of the programme, the airline has also made the decision to permanently end its route to Jeddah in Saudi Arabia from April 24, The Express reports.

The airlines said in a statement: “Due to the ongoing situation in the Middle East, we have made further changes to our flying schedule to provide greater clarity for our customers.

“We are keeping the situation under constant review and are directly in touch with affected customers to offer them a range of options.

“Since the disruption began, we have helped thousands of customers return home, operated relief flights, and added additional capacity on key long‑haul routes. We will continue to assess and introduce further flying where possible.”

Destinations impacted by reduced British Airways flights

  • Tel Aviv
  • Dubai
  • Doha
  • Riyadh
  • Bahrain
  • Amman
  • Jeddah

Source link

Major European airline cancels more UK flights as jet fuel crisis deepens

The airline has confirmed that the route will be axed at the end of May despite running since 2018, as the price of jet fuel leads to cancellations of a number of flight routes across Europe

A major European airline has cancelled a route from the UK that has been running since 2018, and confirmed that it’ll no longer be available to book as of the end of the month.

The move comes as the German airline, one of the largest in Europe, also announced plans to cut 20,000 short-haul flights over the summer as conflict in the Middle East drives up jet fuel prices and has led to fears of shortages.

Lufthansa, the flag carrier airline for Germany, has announced it’ll no longer run its service between Glasgow and Frankfurt, and the last flight between the two cities available to book is on May 31.

A Lufthansa Group spokesman told the Scottish Sun: “Following the decision to discontinue Lufthansa CityLine flights effective immediately and to reduce unprofitable flights in the future due to high kerosene prices, the Lufthansa Group’s summer schedule will be reduced by just under one percent of available seat-kilometers.

“To compensate for this, Lufthansa has taken immediate action and will consolidate the flight schedules of all Lufthansa Group airlines, cancelling 20,000 flights by the end of October. As a result of these decisions, flights to Glasgow will no longer be operated by Lufthansa via Frankfurt, but for the time being, by Edelweiss via Zurich offering access to the Swiss International Air Lines network.”

Lufthansa isn’t the only European airline to cancel flights. Scandinavian airline SAS confirmed it’s cancelling over 1,000 flights after the cost of jet fuel doubled. In the USA, United Airlines announced it would be cancelling 5% of flights in the short term, aiming to restore its full schedule by autumn.

Other airlines are raising prices to try to cover the soaring costs. Virgin Atlantic has said the aviation sector “cannot absorb” jet‑fuel costs at their current levels, forcing them to increase ticket prices.

READ MORE: EasyJet launches new UK flight to car-free city with £2 pintsREAD MORE: I am saving £3,000 on each family holiday by taking the kids away during term-time

Corneel Koster, Virgin Atlantic’s chief executive, told the Telegraph: “I was looking at improving our financial results by a really significant chunk. And then this happens. We have never seen jet fuel at these levels, with prices more than doubling. The industry cannot absorb increases like this.”

The airline has added a surcharge of £50 to its economy class tickets, while those in premium economy will need to pay another £180, and business class passengers will be faced with an additional £360 cost. However, the airline says these surcharges still don’t cover the rising costs.

After labour costs, fuel is the second-highest expense for airlines, and accounts for around 27% of its operating expenses. Prices for jet fuel have doubled since the conflict began, rising from $85 to $90 per barrel to $150 to $200 per barrel in recent weeks.

Have a story you want to share? Email us at webtravel@reachplc.com

Source link

Ryanair passengers warned over type of bag you can never check in

Everyone knows Ryanair’s strict rules around the size and weight of your luggage, but there’s one bag type it won’t accept in the hold even if meets the other requirements for travel

Packing for a flight on a budget airline can be anxiety-inducing, as the baggage requirements seem to change all the time. It’s important to check for the latest luggage rules before you fly, so you can ensure you aren’t forced to pay additional fees at the gate.

However, some holidaymakers might not realise that there is more to luggage regulations than just the size and weight of your case. One particular type of bag, beloved by those who like to take lots of gadgets overseas, can not be checked into the hold on most airlines including Ryanair.

Smart bags, which are bags that have a built-in battery and USB charging port, cannot be checked into the hold on Ryanair flights if the battery is left inside them. There’s also a 100Wh maximum for batteries being carried in the cabin, so passengers should check the capacity before they fly.

Ryanair passengers warned over type of bag you can never check in

READ MORE: Ryanair passengers can ‘boost price of flights’ by making 1 booking mistakeREAD MORE: Major airline cancels all flights to three UK holiday hotspots for June

If you have a smart bag that you’d rather put in the hold rather than the cabin, Ryanair’s website states they “may be checked in as hold luggage only if the lithium battery is removed before the bag is checked in at the bag-drop desk or at the gate.”

It clarifies: “The battery must not be placed in the hold under any circumstances. The removed battery must be carried with you in the cabin and placed in small baggage that is placed underneath the seat in front of you or on your person. Removed batteries must not be placed in the overhead lockers.”

Some bags do not give the option to remove the battery, and Ryanair explicitly notes: “If the battery is non-removable the bag is not permitted as checked baggage.”

Ryanair recently updated its luggage policy for passengers bringing a free under-seat bag onboard. These bags can now be 20% larger, and can measure up to 40x30x20cm, whereas the old allowance was previously 40x25x20cm. Technically, these small bags have no weight restrictions, although they must be light enough for a passenger to handle and carry onboard.

READ MORE: Beautiful overlooked European gem outside Schengen zone has £17 flights and £2 pintsREAD MORE: Europe’s largest all-inclusive hotel has six pools, a waterpark, and its own chocolatier

The budget airline also announced another upcoming change to its baggage policy. Ryanair CMO, Dara Brady, said: “From Tuesday 10 Nov next, Ryanair customers will see airport check-in and bag drops close 60 minutes before scheduled departure, instead of today’s 40 minutes.

“This will allow these 20 percent of our customers [checking baggage] more time to clear through airport security and passport queues, and get to their departure gate on time, especially during busy travel periods when some of these airport queues can be longer.”

It also floated a more tongue-in-cheek idea on its Facebook page, joking: “we’ll be charging yappers on our 6AM flights very soon” and proposing that people who get chatty on its early morning flights should be charged a fee for annoying other passengers.

Have a story you want to share? Email us at webtravel@reachplc.com

Source link

Economy passengers can now book a bed for naps on long-haul flights

Long-haul flights are always an endurance test, but one airline aims to make it easier with comfy sleep pods that you can book for a few hours to sleep or just stretch out your legs

Long-haul holidays allow you to go on exotic adventures, but the trade off is that you spend hours cramped into a plane seat, desperately trying to adjust to the time zone at your destination.

If you’re feeling flush, you might consider an upgrade to business or first-class for access to lie flat beds, although that usually costs several times the price of an economy ticket, so for most of us it’s an option that’s out of reach.

But one airline has launched an option that costs far less than a cabin upgrade and can be enjoyed by economy and premium economy passengers as an add-on.

Air New Zealand passengers flying on ultra long-haul flights between New York and Auckland will be able to book a slot in Economy Skynest™ from May 18, and the service will be available on flights from November this year. Billed as “the world’s first sleep pods in the sky”, Skynest will feature six individual lie-flat nests which can be booked for four-hour slots during the journey.

Given that the flight time on this route is up to 18 hours, making it one of the world’s longest flights, spending some time in the pods could give passengers some much needed respite from their economy class seat. The pods will be in a separate area of the cabin with a privacy curtain, and each pod is around six foot six inches in height, so even tall passengers can stretch out.

Each passenger who books the a pod gets a free amenity kit including an eye mask and ear plugs, and the bed linens are refreshed between passengers to ensure a clean space. Each pod has a seatbelt, so you won’t be woken up if the seatbelt sign comes on, and there’s a USB charging outlet and small light if you want to read or scroll through your phone.

A session in Skynest will cost from $495 New Zealand Dollars, around £215, making it a pricey upgrade but still cheaper than flying in a premium cabin.

READ MORE: Two more major airlines forced to increase flight prices by £86 due to fuel crisisREAD MORE: 5 travel changes Brits should be aware of before summer

Skynest isn’t the first upgrade Air New Zealand has offered to its economy passengers. In 2011, it launched Skycouch, an option for economy class passengers to reserve an entire row that converts into a lie-flat bed, allowing for extra comfort on long trips. These seats have a pull out footrest so the bed is wider than a standard airplane seat.

The Skycouch option is available to passengers on selected routes who fly onboard its Boeing 777-300ER or 787-9 aircraft. The cost depends on the route and availability, although reportedly the upgrade ranges from NZ$525 to $1,500 per row (about £228 to £652). United Airlines is set to launch a similar product in 2027 with Relax Rows, while Lufthansa already offers the option of a Sleeper Row on flights over 11 hours.

Have a story you want to share? Email us at webtravel@reachplc.com

Source link