taxis

Natalie King visited Transport for London’s lost property office, which holds about 80,000 items waiting to be reunited with their owners at any one point, including some truly bizarre things people have left behind

Sometimes the behaviour of my fellow humans confuses me, and no more so than when I’m standing in front of a selection of items that people have somehow managed to leave behind on public transport.

A handbag? Understandable. A passport or phone? Also easily lost from a pocket when changing tube lines. But I do wonder how forgetful you have to be to leave behind two dining room chairs, a taxidermied fox, or a 1980s-era wedding dress complete with giant puffy sleeves.

Transport for London (TfL) runs its lost property office from a warehouse deep in East London, and from the outside it’s typical of the kind of vast grey warehouses that you find tucked away on industrial estates. But inside, it’s packed with 80,000 perfectly catalogued and sorted items, each one trying to find its way home to its owner.

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I was taken on a tour of the facility by Diana Quaye, performance manager for the site, who oversees the meticulous cataloguing of every item that comes through the doors. And with around 5,000 items being left behind on buses, tubes, or the back of taxis each week, it’s a huge undertaking, with 44 staff in the office and warehouse.

Many of the items you find are things you’d expect. About 80 phones a day are logged by the team, with the IMEI numbers put into the system to help reunite them with their owners. Bags are searched for clues that could help match them to their rightful owners.

But amongst the colorful array of umbrellas and never-to-be-finished paperbacks, the team often digs up some unusual items that clearly have interesting tales behind them. And while most items that aren’t reclaimed after 90 days either end up in a charity shop or at auction, a few of the most unusual items make their way into the warehouse’s collection.

One member of staff who has seen their fair share of oddities is Marilyn Palmer, a property manager with 36 years of experience reuniting people with their belongings. She happily shares some of the more unusual items and the stories behind them.

“We had a park bench in that some guys on a stag do decided they would lift it from a park in Acton, try and get it on the tube, couldn’t get it over the barrier and then left it.”, she tells me. “We managed to get it back to the park because it had a plaque on it that was dedicated to a husband, so we contacted the council and got it delivered back to where it should be.”

Other unusual items include: “A double bed. And two massive 70-inch screens that were left in a taxi. The taxi dropped (the passenger) off, thinking he was coming back, and he never did. But they did come and claim them.”

And if you think a giant telly is an expensive thing to lose, Marilyn went on to tell me the story of their most expensive find to date.

“We got in a necklace and earring set, and it was in an old-fashioned, sort of like 1920s oyster-shaped box, presentation box. When we got it valued, we didn’t have an inquiry at the time; we thought I’d kept it aside just in case an inquiry came in later. The necklace alone was £125,000.

“It turns out a mother or grandmother had lent it to a daughter on her wedding day. They’d used the taxi to go to the airport, to go on their honeymoon. They then trawled back and we managed to find it. She was really grateful. She’s since passed away as well. She was just grateful to have it.”

It’s not just objects that get left behind. Sometimes it’s people. “We’ve had ashes over the years that we’ve managed to get back. One we had for seven years. And we finally reunited them with family in Germany,” she said.

“One of the office assistants working at the time was fluent in German, so every so often we’d get them out, and we’d try again, and she’d written a letter to them in German, and they managed to track with the information that we’d had. We finally managed to track them down and got them back after seven years,” she added.

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Sadly, not every item gets back to its owner. Diana tells me the return rate is about 12%, and that’s partly because people don’t know that they can ask TfL for help finding their property. She admits: “I think if I left my mobile phone or something like that before I worked here, I’d be thinking ‘oh my God, insurance’, I’d go through that whole process.

“But now, if I lose anything, I automatically go online and fill out a form because it’s more than likely it will be here, as you can see,” she adds, gesturing at the warehouse floor and the thousands of items waiting to find their way home.

Find out more about TfL’s lost property office here.

Have a story you want to share? Email us at webtravel@reachplc.com

It’s been years since Los Angeles County voters met a sales tax they didn’t like.

They agreed to pay half a cent more at the cash register to fund buses, trains and pothole fillings in 2016. The next year, they gave a quarter-cent more to fund homeless services. In 2024, voters bumped it up to a half–cent.

But with the electorate in a dour mood and reeling from rocketing gas prices, some speculate voters’ willingness to tax themselves may be dwindling as ballots arrive for the June 2 primary election.

“This is going to be a tougher year for taxes than prior years,” said former supervisor Zev Yaroslavsky, who pushed through a property tax ballot measure in 2002 to fund the county’s trauma care network. “There’s a limit to the tolerance people have for increasing their own taxes.”

Los Angeles County voters will soon decide whether they want to pay a temporary half-cent sales tax to shore up the region’s public healthcare system, which is facing dramatic federal funding cuts. Officials estimate the county will lose more than $2 billion in healthcare funding over the next three years.

The county currently has a base sales tax rate of 9.75%, and cities impose additional local taxes on top of that. If approved, the tax would take effect Oct. 1 and last for five years. The exact tax rate would vary depending on the city.

Voters haven’t said no to a sales tax hike since 2012, when a transportation measure fell just short with 66.1% support. It needed 66.7% to pass.

The healthcare sales tax has a lower bar to clear. The supervisors voted to put the measure on the ballot as a general tax, which gives them more leeway with how the money is spent and only requires a simple majority to pass.

But even that threshold may prove difficult. Polling from March suggested the measure was losing among L.A. city voters, who are often more generous than county voters at large. Angelenos will also find their ballot crowded with other tax hike proposals, which may leave some voters feeling picky.

“People have a very discerning instinct,” said Yaroslavsky. “They will pick and choose what they think is important.”

Despite no organized opposition, a flurry of cities, as well as the editorial board of the Los Angeles Daily News, have loudly spurned the idea, arguing it will make the region even less affordable.

“It’s just terrible timing,” said Paul Little, the head of the Pasadena Chamber of Commerce. “Costs are going through the roof for everything.”

With weeks to go until election day, healthcare workers and advocates supporting the measure have gone full steam ahead with mailers, marches and a social media campaign depicting a wallowing penny finding its lost sense of purpose with the measure. The campaign’s top funders are St. John’s Community Health and SEIU, who frame the measure as life or death for thousands of uninsured residents.

“Think about that person you know in your family who is asthmatic and relies on that inhaler, who has rheumatoid arthritis, who is diabetic,” said Supervisor Holly Mitchell at a recent town hall held in support of the measure. “And think about whether or not you’re willing to spend a half a penny — 50 cents on every hundred dollars — to make sure that that family, friend or neighbor gets what they need to be healthy.”

The supervisors voted 4-1 to put the sales tax on the ballot. Supervisor Kathryn Barger was the lone no vote.

Supporters say the One Big Beautiful Bill Act, signed by President Trump last July, is an existential threat to the public health system, leaving the county without reimbursement for the medical care of many Californians who are losing Medi-Cal coverage. The looming multibillion-dollar hole in the budget raises the prospect of hospital cutbacks, staff layoffs and possible emergency room closures, they say.

When a friend asked if Tom Steyer could stop by my wife Delilah’s downtown Santa Ana restaurant, I had to explain to her who he was.

It’s not political apathy in my honey’s case. She’s just exhausted from running her small business, Alta Baja Market, in these inflationary times. She’s one of the 16% of undecided voters in a recent California Democratic Party poll — a group that may determine which two candidates for governor face each other in the general election.

Delilah agreed that Steyer could visit on Saturday after I told her that many of our friends support the billionaire’s progressive platform.

“Politics is your job, not mine,” she joked as we drove to Alta Baja and I named the other major candidates. The only ones she had heard of were Antonio Villaraigosa (“I liked him as mayor, but he needed to keep his pants on,” referring to his extramarital affairs) and Katie Porter (“Some of my workers like her, but I don’t know what she’s done”). She might be the last person left in the Golden State who hasn’t seen any of Steyer’s television and YouTube ads.

His campaign seems to have stalled in the polls even as he has spent more than $150 million of his own money amid doubts from some voters about whether they want a billionaire to lead the state.

So a visit to Santa Ana, the heart of Latino Orange County, was a good move. At Alta Baja, he could talk to my Mexican American wife and other blue-collar Latinos.

When rival Xavier Becerra came to O.C. a few weeks ago, on the other hand, he appeared at a private fundraiser attended mostly by professional Latinos.

“I just want someone who tells us where our taxes are going and treats this country like a business, and we’re not wasting money,” Delilah said. She’s a socially liberal and fiscally conservative Democrat who has been especially angered by President Trump’s deportation deluge, which left the streets of downtown Santa Ana empty for months last summer. “Because right now, our government is a hot-ass mess.”

I asked what questions she had for Steyer.

“So insurance had to cover all the disasters that happened with the fires,” Delilah replied. “So why is everybody else having to pay for it? And what are you really gonna do to help the state?”

She paused. “Tom is a Democrat, right?”

Delilah prepared for Steyer’s noontime stop as if it were any other day. She has fed the likes of U.S. Sen. Alex Padilla, Orange County Dist. Atty. Todd Spitzer and former Speaker of the Assembly Anthony Rendon. Republican gubernatorial candidate Steve Hilton is a fan of Alta Baja’s blue cornbread; Oakland Mayor Barbara Lee held a meet-and-greet there when she ran for president two years ago.

“You know who should ask questions?” Delilah said after she set the till for the day. “Angela.”

That would be 19-year-old Alta Baja employee Angela Nino, who will be voting in her first election.

“She’ll always be telling me, ‘Did you see the debate? Did you see the debate?’ And I always say, ‘No, I’m too tired to watch.’”

Nino soon clocked in.

“Guess who’s coming, Angela?” Delilah said before looking at me. “Is his name Tim or Tom?”

“It’s like I agree with some of his things, but he’s a billionaire,” said the Orange Coast College student and Santa Ana resident when I asked about Steyer. “His answers at debates have been pretty broad so far.”

Delilah smiled.

“You’re the future, girl, so ask him anything.”

Almost everyone who came in as we waited for Steyer was a campaign worker or volunteer. Former state Controller Betty Yee, who ended her campaign for governor last month and endorsed Steyer, sat at a table with her husband. Orange County Supervisor Vicente Sarmiento, who initiated Steyer’s Santa Ana visit, thanked Delilah for the opportunity. He has known her since the start of his political career on the Santa Ana City Council nearly 20 years ago,

“This is a city where our residents were criminalized because of ICE, our downtown suffered because of construction, and all this on the heels of a pandemic,” he told me. “These are the folks Tom needs to listen to.”

Sarmiento’s staffer got his attention. Steyer was here.

The candidate strolled in with a videographer and photographer. He wore his usual casual billionaire outfit — white-and-cardinal Nikes, jeans, checkered shirt with rolled-up sleeves and a colorful Southwestern-style fabric belt.

Steyer went straight to the counter.

“Are you running for governor?” he cracked while shaking Delilah’s hand.

“I don’t want to,” she replied.

“I knew you were a smart woman!”

He listened with wide eyes and a stern face as Delilah complained about a years-long light-rail project in front of Alta Baja “that has been worse for businesses here than COVID.” Insurance rates have gone up 30% in the last year alone, she said.

“Well, look, that’s my whole thing,” Steyer responded in his low, gravelly voice. “I’m willing to take on the big corporations who are ripping off California. And they’re all spending a lot of money against me.”

It was the Steyer I’ve heard on too many commercials: pugnacious, compassionate but spouting a whole bunch of boilerplate. Delilah smiled weakly.

“I appreciate that,” she said. “And we need more of that.”

Then she waved Nino over. Usually shy, the architecture major now channeled her inner Lesley Stahl.

“Why do you have to be governor in order to do something while you have billions of dollars?” she said.

Steyer didn’t flinch as he explained how he has funded ballot propositions and nonprofit initiatives to fight for a more equitable California.

“So I’ve been able to do something, but what I see in California — and what Delilah and I were just talking about — is big corporations actually run the state,” he said.

“That’s true,” Nino conceded.

“You have to take on the big corporations that are screwing everybody. And you can really only do that as governor,” Steyer continued.

“You want to tax the billionaires, is that correct?” Nino asked next, as Steyer nodded. “How come on some [campaign disclosure] forms, it shows that your billions are in different [countries] besides in the U.S.?”

The candidate vigorously shook his head.

“I might have investments outside the United States, but there’s nothing I’m doing to not pay — I pay full California and American taxes on everything, promise. There’s a lot of ways I could avoid taxes, but I don’t. And so, anything that I’m doing overseas is not to avoid taxes. … I give you my word.”

One more from Nino!

“And how can the people trust billionaires when currently they have been very disappointing towards us?”

“I understand why people are skeptical,” Steyer replied. “They couldn’t be more skeptical than I am.”

He argued that other moguls “are supporting every other candidate. Those people hate me — like, they think I stand for something really bad, which is making them pay their fair share,” referring to a proposed November ballot initiative that would impose a one-time 5% tax on billionaires like Steyer (he supports the measure).

“And they’re right,” Steyer concluded. “And so it’s like, they hate me, and that’s fine.”

Nino stayed silent. Delilah thanked Steyer, who was off to visit other local businesses owned by friends of ours. He bought a bottle of rosé, posed for photos with Delilah and Sarmiento and went off — but not before a staffer adjusted the back of his collar.

Delilah and Nino went back to prepping lunch orders. What did they think about Steyer?

“To be honest, I’m so skeptical,” Nino said. “I don’t think he has enough experience as some of the other candidates, and I feel like he could have been more into detail about his policies.”

What about you, honey?

“Gracious, very kind and not pompous, which is what I would expect from most politicians,” Delilah said. “I like that he heard out Angela — that’s important [that] politicians listen to the next generation, and I think everybody should be doing that. But I wasn’t satisfied with my insurance question.”

“And we don’t know if this is a performance,” Nino added, drawing a playful gasp from Delilah. “We’ve seen, like, throughout the years, many political people go into, like, regular [businesses] to seem like, ‘Oh, we’re relatable to the people. We know your struggles.’”

“Do they really?” Delilah interjected.

Nino frowned.

They could just be putting on a show for the cameras, she said.

SACRAMENTO — One of Gavin Newsom’s top goals as he winds down his final year as California governor is to leave the state with a balanced budget.

After years of the state spending more money than it brings in, it’s Newsom’s last opportunity to fix a chronic deficit or dump the problem on the next governor.

How far he goes to solve the state’s structural spending imbalance will define his legacy as a steward of trillions in taxpayer dollars. As a potential candidate for president in 2028, he could also have a political incentive to do as little as possible.

“Any cuts you make are going to cause people to scream,” said Darry Sragow, a veteran Democratic strategist. “Any increases in taxes are going to cause people to scream and in terms of what’s best for a presidential run, it would be nice if people weren’t screaming.”

As California’s 40th governor, Newsom expanded publicly funded healthcare to income-eligible undocumented immigrants, increased state-subsidized child-care slots and provided free meals for schoolchildren among a wishlist of progressive wins since he took office in 2019.

His achievements have helped struggling Californians live in an increasingly unaffordable state and given him bona fides to tout to voters if he launches a bid for the White House.

But the state could never afford to pay for existing services and the new programs that Newsom and Democratic lawmakers enacted, according to an analysis of ongoing state spending since before the pandemic released by the Legislative Analyst’s Office last week.

Spending from the state’s principal operating fund has grown about $100 billion since Newsom’s first full fiscal year in office in 2019-20, mostly due to the growing cost of existing programs that he inherited. State spending has outpaced California’s strong revenue growth by about 10%, creating a perennial budget shortfall — a structural deficit — that Newsom and the Democratic-led Legislature solve with largely temporary fixes each year.

Instead of making across-the-board program cuts or raising taxes to align spending with revenue, Democrats have tapped into reserves designed to preserve social services for the state’s most disadvantaged communities during economic downturns.

While the California economy remains stable and state revenue has increased, Newsom and lawmakers have taken $12.2 billion from the rainy day fund. Democrats have borrowed $28 billion more from other state funds to cover their spending in recent years, according to the LAO.

“Taken together, these trends raise serious concerns about the state’s fiscal sustainability,” Legislative Analyst Gabriel Petek wrote in a review of Newsom’s January budget proposal.

Fiscal watchdogs have warned that the spending trends will leave California in a precarious position if the stock market tanks and tax receipts bottom out.

Personal income taxes are driving higher-than-expected revenue now, which analysts attribute to an artificial intelligence boom on Wall Street, and suggest the state could have no deficit in the upcoming year. In January, the Newsom administration anticipated significant operating deficits in the years ahead: $27 billion in 2027-28, $22 billion in 2028-29 and $23 billion in 2029-30.

The LAO, the Legislature’s nonpartisan fiscal advisor, said the state has already solved $125 billion in budget problems over the last three years with mostly short-term solutions.

“This issue is really whether they’re going to take seriously the structural deficit that is several years in the making now, where the spending has outpaced revenue, and to address that, they’re going to either have to make some fairly deep cuts or raise revenue and or both,” said former state Controller Betty Yee, who worked as a budget aide under Gov. Gray Davis and recently dropped her own campaign for governor. “But they have to be real. I think resorting to these one-time solutions has really exacerbated the problem.”

How Newsom wants to address the state’s financial challenges will be revealed on May 14 when he is expected to present his revised budget plan in Sacramento. His January budget proposal did not include any significant reductions or cuts to programs.

H.D. Palmer, a spokesperson for the California Department of Finance, said the governor is looking to solve the budget problem with more than a temporary fix.

“Although he is still finalizing his proposal that he’ll put forth to the Legislature, as he has said, he wants those solutions to be durable, and he wants them to have an impact beyond a single fiscal year,” Palmer said.

To stabilize California’s budget, Democrats will probably have to raise taxes or fees to generate new revenue and cut programs, according to the LAO. At least 40 cents for every dollar in revenue is dedicated to education under the state Constitution, requiring policymakers to find between $30 billion and $60 billion annually in additional revenue to cover projected shortfalls in 2027-28 and beyond if relying on new taxes alone.

President Trump’s cuts to healthcare are adding to the problem.

HR 1 will add $1.4 billion in state costs to the general fund. Newsom’s January budget proposal did not include a plan to help millions of low-income Californians who are expected to lose access to healthcare under the federal cuts.

To temper those cuts in California, other groups proposed a new tax on billionaires that appears poised to qualify for the November ballot.

Spearheaded by Service Employees International Union-United Healthcare Workers West, the initiative would apply a one-time 5% tax on taxpayers with assets exceeding $1 billion. If approved by voters, the tax would generate roughly $100 billion, which would fund healthcare programs.

The measure has divided unions and Democrats at the state Capitol.

Newsom has criticized the initiative, citing concerns that increasing taxes on the wealthy will have the opposite intended effect and drive the highest earners out of California. Under a progressive tax structure, the state budget is dependent on income taxes paid by the ultra-rich on earnings largely from capital gains.

Larry Page and Sergey Brin, the co-founders of Google, have already purchased residences in Florida, along with others looking to escape the tax if it goes through in November. Billionaires launched their own ballot measure campaign to undercut the tax proposal.

State lawmakers are also considering avenues to raise revenue, which include repealing a “water’s edge” tax break. Under the change, multinational companies would no longer be allowed to shield the income of their foreign subsidiaries from state taxes. California loses about $3 billion in revenue from the tax break each year.

In its budget plan released in April, the state Senate proposed a new fee on the largest corporations in the state to provide $5 billion to $8 billion annually for Medi-Cal.

The upper house said 42% of Medi-Cal enrollees are full-time workers who are not enrolled in their company’s healthcare plan because their wages are low enough to qualify for state-subsidized healthcare. As a result, corporations aren’t paying for healthcare for many of their employees and instead taxpayers are picking up the bill through Medi-Cal.

SEIU California, the powerful state union council representing over 700,000 workers, endorsed the plan. The union said Trump’s tax policy will reduce corporate taxes by $900 billion, while 3 million Californians lose healthcare.

“In this urgent moment, California’s workers need to see our leaders show us what they’re made of,” said Tia Orr, executive director of SEIU California. “The Senate is showing the courage to demand corporations pay their fair share, rather than making working people pay with their lives.”

The change is being described as a more politically palatable “fee” and not a tax.

“We explored multiple revenue options, and this was the one that felt more narrow, it felt more focused, and it also felt like it was directly going for the subsidy that’s being lost because of the Trump HR 1 cuts,” said Senate President Pro Tem Monique Limón (D-Goleta), who leads the upper house of the Legislature.

Limón said her caucus believes it’s important to address potential revenue streams because of the depth of federal healthcare reductions.

“If we don’t address the structural deficit, we are looking at severe cuts,” she said. “You are looking at people without health insurance. You are looking at hospitals closing down. You are looking at medical providers not being able to take more patients. You are looking at our emergency rooms over capacity, with not enough medical providers. I mean, you’re looking at a place that’s really, really, really difficult, and we feel like we have to, at least, look at what are viable options that are conditional on these cuts coming.”

Newsom has not commented publicly on the Senate’s plan. As governor, he’s been reluctant to embrace new taxes and fees.

Newsom could reject all the proposals for new taxes or fees and continue what he’s done before: take advantage of higher-than-expected tax collections, shift funds around, delay program implementation and borrow money to knock the deficit down to zero, or forecast a surplus, for his last budget year that begins July 1.

If he doesn’t take on California’s larger budget imbalance, then the problem would be the next governor’s to solve. A stock market crash, or economic recession, could force his successor to make drastic cuts across the board with limited reserves to support programs.

Kicking the can again would cement Newsom’s fiscal legacy as a governor who championed bold headline-making policies that bolstered the safety net for low-income Californians, but who failed to provide a solution to pay for his agenda.

“Not only has he not come up with a plan, he has pretended we don’t need one,” said Patrick Murphy, a professor of public affairs at the University of San Francisco.

Newsom’s interest in running for president could seemingly discourage him from slashing the budget and raising attention to the state’s financial woes, Sragow said. Newsom is setting himself up as a potential front-runner for his party. He has said he remains undecided about officially launching a 2028 campaign.

As a Democrat from California, his opponents would automatically label him as financially irresponsible and tax-happy. Calling out the massive budget problem on the horizon, raising taxes and making painful cuts will give them ammunition.

“There’s a long list of things that he’s going to be charged with, and this is likely to be one more,” Sragow said. “But I guess the question is, is he going to be charged with a political misdemeanor or a political felony?”

Former state Sen. Steve Glazer said Newsom is standing on political quicksand either way. State budget projections are based on assumptions about the future that often don’t bear out, leaving his choices exposed to criticism that he went too far, didn’t do enough, and everything in between.

“Whatever the governor decides to do in his May revise and in his final budget, it’s fraught with political risks, because it can be manipulated so easily by all sides,” Glazer said.

If Newsom ignores the spending problem, his successor could blame him for California’s financial woes when they take office in January and provide their own outlook of the state’s fiscal future. At the time, Newsom could be trying to convince America to make him the nation’s next president.

Murphy said Newsom has championed major policies and been reluctant to back off them later when revenue doesn’t pencil out.

In terms of spending, he’s governed similarly to the men who led California before him, with the exception of Jerry Brown, who cut programs to reduce a deficit he inherited in his second stint in the governor’s office and left Newsom with a surplus.

“It’s not all that different than most of the governors have done, which is finding it very hard to say no and finding it very hard to take on a tough choice of going to the ballot to ask for more money or raise taxes,” Murphy said.

On taxation, Newsom is perhaps most similar to former Gov. George Deukmejian, who opposed general tax increases for most of his administration.

Deukmejian left a budget disaster for his successor, Gov. Pete Wilson. Deukmejian publicly claimed he passed a balanced budget in his final year and blamed an economic downturn for the problems Wilson encountered.

When Wilson announced a record $13-billion budget deficit early in his first year in office in 1991, he said the Persian Gulf War, an economic downturn and natural disasters added to a structural deficit in the budget.

The Legislature and Deukmejian, Wilson said, had “papered over” the problem.