I tried United’s brand new premium economy seats and they were BETTER than some business class suites
WHEN it comes to flying to the States, a major airline has unveiled a huge new revamp of their planes – and it’s making it much comfier to fly long-haul.
Having flown to and from America several times over the past five years to visit family, I quickly found a love for United Airlines‘.
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The airline recently announced they were launching a brand new ‘Elevated’ cabin on their 787-9 Dreamliner between San Francisco and London Heathrow, upgrading every single class from economy to business.
This includes the rollout of the first ever new business class United Polaris Studio suites, which have more spacious seats, larger screens and Bluetooth connectivity.
I, however, was trying out United’s new Premium Plus Economy seat which they say has “elements normally reserved for business class customers” – a welcome sight when leaving gloomy London.
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There’s a total of 35 United Premium Plus seats arranged in a 2-3-2 configuration in the new cabin design, each with privacy dividers and a built-in reading light – both firsts for United Premium Plus seats.
And in all honesty, the seats felt closer to business class than economy and even better than some business class seats I’ve experienced on other airlines.
I opted for the very first row with enough room that when stretching out my legs straight, they still didn’t hit the wall in front of me.
Plonking myself down in my aisle seat – which actually felt more like an armchair – I was immediately impressed by how comfortable it was.
And then when it came to checking out the generous 40.6cm 4K OLED screen, I was excited to snuggle down and watch one of the latest film releases.
Pressing play on Wuthering Heights, I connected my Airpods to the Bluetooth to listen in to the film and placed my phone on the quartzite cocktail table between my seat and the next seat to connect it to the wireless charging.
As for the amenities, a small ‘United 100’ pouch to celebrate the airline’s centenary was on my seat featuring branded socks, an eye mask and some Vitamin C Perricone MD products.
Also on my seat was a Saks Fifth Avenue pillow and blanket, which added to my cinema experience when Wuthering Heights started to play.
When it comes to space, passengers get 96.5cm pitch and 50.8cm width, and then 15cm of recline – which while not much felt spacious enough and with the new privacy screen acting as a good headrest, I was more than comfortable.
Power outlets and bottle holders are located between the seats for added convenience too.
Located on one armrest is also a remote for the TV and a small cubbyhole where you’ll find your overhead earphones.
Of course, you can now also get Starlink Wi-Fi on United flights – even if it is just for messaging – which I have to admit was super speedy.
Another thing I love about United is that you are always fed well,
My first meal consisted of an artichoke salad and bread for starter, with roast chicken for my main and chocolate truffles for dessert.
Mid-flight, I then enjoyed a chicken burrito and before landing, tucked into another salad and a paneer curry.
In between these courses, the cabin crew were great at always ensuring I had enough water or a drink of my choosing – whether that be alcoholic or non-alcoholic.
United aims to have at least 30 planes with the new Elevated interior flying by the end of 2027.
So if you’re trying to decide which airline to go with on your next trip to the US? I’d recommend United – if you want a business class experience on a premium economy budget.
What about United’s business class?
United Polaris Studio suites (the business class plus) includes lie flat seats, with a total area around 25 per cent bigger than the average Polaris seat.
Each of the eight studios feature a 68.6cm screen – which is the largest among US airlines – accompanied by noise-cancelling Meridian headphones.
They even have privacy doors, an extra ottoman seat, exclusive entree options, caviar and huge amenity kits.
The standard United Polaris seats (standard business class) have also been upgraded.
These seats also lie flat and passengers can choose to either face the window or centre of the plane, with these seats in particular having the ability to remove the wall between if you are travelling with someone.
Screens in United Polaris measure 48.3cm, and there is also a Snack Bar passengers can help themselves to.