southwest

The airline may now have to walk back its recently revised policy after significant backlash from some customers – it has been a point of contention for passengers online

An airline that faced significant backlash for its controversial “customers of size” policy may now be forced to walk back on recent changes regarding plus-sized passengers.American commercial carrier Southwest Airlines changed its Customer of Size policy in January, when the airline moved to assigned seating. The updated guidelines require travellers who were unable to fit between lowered armrests to buy a second seat ahead of their journey. Passengers arriving without a prior reservation for an extra seat faced being rebooked if the flight reached capacity, or they were compelled to pay high same-day prices for the additional space.

But on Tuesday (May 26), one TikTok user reported to have been told “the best news ever” by a Southwest gate agent.

In the short social media clip, the traveller claimed Southwest is “rescinding at least part of their new customer of size policy” that went into effect at the start of year. January. “They will be changing back to the original policy, at least in some form, where you can come into the airport and get an additional seat booked for you at no cost,” the woman in the video claimed. “You will no longer have to pre-purchase the seat.”But, as per a statement shared with Newsweek, the airline recently said: “On flights where seats are available, our agents at the airport are empowered to provide an additional seat at no extra cost to customers who require one.”

The statement added: “If another seat is not available., we will work to accommodate the customer on a later flight. We continue to encourage customers who need an additional seat to book it in advance to help alleviate any last-minute inconvenience at the airport.” The statement to Newsweek left several questions unanswered, specifically regarding the timeline for these implementations and whether passengers who choose to pre-purchase an additional seat would remain eligible for refunds.

Authorities in Cauca region demand ‘decisive’ government action after deadly explosion on Pan-American Highway.

At least seven people were killed, and 20 were wounded following a suspected explosive attack in the southwestern province of Cauca, Colombia, according to regional authorities.

Governor Octavio Guzman said that an explosive was detonated on the Pan-American Highway in the El Tunel sector of Cajibio on Saturday. He condemned what he called an “indiscriminate attack” against the civilian population.

“There are not sufficient words for the pain we feel,” Guzman said in a social media post, demanding a “decisive, sustained” response from the government against the “terrorist escalation”.

A video shared by the governor appeared to show the aftermath of the bombing, with ambulances on site and mangled vehicles and debris covering the road.

“Cauca cannot continue facing this barbarity alone,” he added, stating that other actions had also been carried out in El Tambo, Caloto, Popayan, Guachene, Mercaderes, and Miranda.

The deadly incident comes after a series of attacks on Friday, attributed to criminal groups formed by dissident members of the FARC rebel group, who split with the group following a landmark peace agreement with the government in 2016.

On Saturday, Minister of Defence Pedro Sanchez was convening a security council in Cali to assess the regional security situation when the latest attack occurred.

President Gustavo Petro responded to the deadly explosion by saying that powerful criminal groups are seeking to control the population through fear.

While details of the attack are still emerging, Petro appeared to blame a drug trafficker and FARC dissident leader known by the alias Ivan Mordisco.

“I want the maximum worldwide pursuit against this narco-terrorist group,” Petro said.

April 20 (UPI) — A Southwest Airlines flight arriving at Nashville International Airport over the weekend was directed into the path of another Southwest flight that was taking off, causing them to pass within 500 vertical feet of each other.

A flight arriving from Myrtle Beach, S.C., on Saturday evening initiated a go-around before landing because it was facing “gusty winds” during it’s approach, but air traffic controllers directed the crew into the path of another flight, USA Today, WSMV and WTVF reported.

The other flight was departing NIA on a parallel runway, which caused the close call, and “both flight crews responded to onboard alerts” because the two aircraft were 500 feet apart, the Federal Aviation Administration said in a statement.

Five hundred feet is equivalent to 1 2/3 football fields, including the end zones, or two Boeing 747s lined up nose-to-tail, which is half the 1,000-foot distance the FAA requires aircraft to maintain.

The air traffic controller who gave the errant order recognized the mistake and corrected himself with both flight crews, who had already responded to alerts from their Traffic Collision Avoidance System, devices that are standard on all commercial aircraft.

“We are engaged with the FAA as part of the investigation,” Southwest said in a statement.

“Southwest appreciates the professionalism of its Pilots and Flights Crews in responding to the event,” the company said. “Nothing is more importing to Southwest than the Safety of our Customers and Employees.”