refunds

PLANS changed before you’ve even packed your case?

If you need to cancel a Jet2 flight, here’s how it works right now, plus what that means for refunds and fees.

How do you cancel a Jet2 flight?

It’s straightforward to cancel online.

Go to Manage My Booking, log in with your details and select Cancel flights.

Follow the on-screen steps to confirm your request.

You should receive confirmation once you’ve completed the process in Manage My Booking.

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Will I get my money back if I cancel?

Jet2 treats flight-only bookings as non-refundable in most cases.

If you choose to cancel, you should not expect a cash refund unless your fare type or specific circumstances state otherwise.

Always check your booking confirmation and fare conditions before you cancel, and consider whether your travel insurance covers you for your reason to cancel.

What are my options if I don’t want to lose the fare?

If you can still travel but need different dates or times, you can amend your booking instead of cancelling.

Jet2 lets you change flights in Manage My Booking, subject to a change fee and any fare difference.

Name changes are also permitted for a fee if someone else can take your place, which can be more cost-effective than cancelling outright.

How much does it cost to change a Jet2 flight?

Jet2 charges a fixed change fee per person per flight plus any difference between your original fare and the new fare available at the time you make the change.

Exact costs vary by route, season and availability, so you’ll see the total before you pay when you go through the change process in Manage My Booking.

Can I cancel a Jet2holidays package instead?

Flight-only bookings and Jet2holidays packages have different rules.

Package holidays follow Jet2holidays terms and conditions, including set cancellation charges on a sliding scale.

Check the Jet2holidays Manage My Booking FAQs and your booking documents for the latest charges before you decide.

If you booked a package through a third party or travel agent, speak to them first, as their terms may also apply.

What if Jet2 cancels my flight?

If Jet2 cancels your flight, you’ll be offered alternative arrangements or a refund according to Jet2’s policies.

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Manage this via Manage My Booking or follow the instructions Jet2 sends you at the time.

Keep an eye on your email and your booking dashboard for updates if disruption is expected.

A HIGH street retailer will issue a refund for any used tent it sells over the summer, in a boost for campers and festival goers.

Decathlon has pledged to offer a full gift card refund for the return of every tent it sells to encourage people not to abandon them.

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Customers must purchase a tent online or in store between June 9 and September 14 to qualify.

Shoppers need to return it with proof of purchase before September 14, to receive the full purchase value back in the form of a Decathlon gift card.

The retailer said this is regardless of how much they used the camping tool.

Customers must also be a Decathlon member at the time of purchase, which is free to sign up for.

The scheme started in 2023, but this year has been upgraded to include every Decathlon brand tent across both its Quechua and Simond ranges.

A Quechua four man tent can cost £199 at the retailer.

Tonnes of waste and tents are abandoned at festivals every year, which can put huge strain on the environment and those required to clean up the mess.

A typical single-use tent contains as much plastic as 9,000 straws or 200 bottles.

Decathlon UK sustainability leader Chris Allen said: “By making it easy and rewarding to bring tents back, we’re not only reducing waste across all camping activities, but also creating a vital supply chain for our Second Life programme, making quality outdoor gear accessible to even more people.

“This is about driving systemic change and changing camping culture for the better.”

Broadcaster Vick Hope, who is supporting this year’s campaign, added: “Whether you’re dancing at Glasto, on a hilltop, or roasting marshmallows with family, your tent deserves more than one weekend of glory.

“Decathlon’s pledge is brilliant because it simplifies doing the right thing.”

End-of-life tents from previous seasons have been repurposed and transformed into oversized flags bearing the message “I’m not leaving my tent behind, you shouldn’t either”.

BECOMMING A DECATHLON MEMBER

If you want to receive a voucher for returning a tent you will need to sign up for Decathlon’s membership scheme.

This is free to do and can be done online.

Customers earn points when they spend in store, which can be then used as money off vouchers.

Shoppers also get personalised offers which are tailored to their interests.

You can find out more by visiting, membership.decathlon.com/en-GB/.

AMAZON is now weeks away from shutting down an app that’s been used by hundreds of millions of people.

There are major downsides for affected users – and you might even be owed a big refund.

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Millions of people using the Amazon Appstore will be cut off in mid-August.

The closure affects anyone using the app on Android phones.

Amazon’s Appstore is a rival to the default Google Play Store, letting you download apps and games. It launched on Android all the way back in March 2011.

But on August 20, the Amazon Appstore will close – and any apps downloaded from it will no longer receive updates.

That means support will end for all apps you’ve downloaded via the Amazon Appstore.

They may become buggy or stop work entirely, and won’t be able to receive any important security fixes either.

In an FAQ, Amazon warned that these apps “will not be guaranteed to operate on Android devices”.

Amazon has already begun killing the Appstore off by blocking developers from uploading new apps to it.

That change kicked in on February 20 this year.

ALL CHANGE

Amazon first revealed the closure earlier this year in a dry statement uploaded to its website.

“In our ongoing effort to streamline and improve our services and programs, we are making some changes to Amazon Appstore for Android devices and Amazon Coins program,” Amazon explained.

“We will be discontinuing support of Amazon Appstore for Android devices on August 20, 2025. As of February 20, 2025, developers will no longer have the option to submit new apps targeting Android devices.

“However, developers will have the option to submit updates to their existing live apps on Amazon Appstore for Android devices until August 20, 2025.”

Amazon added: “All existing apps on Amazon Appstore for Android devices will continue to be available to customers until August 20, 2025. Developers can continue to submit app updates until August 20, 2025.”

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It’s worth noting that the Amazon Appstore is only shutting down on Android phones.

The Amazon Appstore was never available on iOS for iPhone, so it can’t disappear because it was never there.

And the Amazon Appstore will still be available on Amazon’s own Fire TVs and Fire Tablets.

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One important step you’ll want to take is reviewing your Amazon Appstore subscriptions.

HOW TO CHECK YOUR AMAZON APPSTORE SUBSCRIPTIONS

Here’s the official advice from Amazon…

Manage Your Appstore Subscriptions from the Amazon Appstore App

Change, update, cancel, or turn off auto-renewals for subscriptions purchased from the Amazon Appstore app.

• 1. Open the Amazon Appstore app
• 2. Tap My Apps
• 3. Tap Subscriptions
• 4. Update your subscription as needed

Manage Your Appstore Subscriptions from the Website

Change, update, cancel, or turn off auto-renewals for subscriptions purchased from the Amazon Appstore app.

• 1. Go to Your Account
• 2. Select Your Apps under Digital content and devices.
• 3. Select Your Subscriptions under Manage.
• 4. Update your subscription as needed.

Picture Credit: Amazon

Make sure to cancel them before the Appstore shuts down on your Android phone.

Just go into the Amazon Appstore app, then choose My Apps > Subscriptions and kill off any remaining memberships you have.

Amazon Coins are also being sunsetted.

These were a special currency used to make purchases on certain apps in the Amazon Appstore.

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You’ll need to use any remaining Amazon Coins by August 20, 2025.

If you have any left over after that date, they’ll be refunded.

Amazon hasn’t said exactly how long this will take, but promised “additional details” at a later date.

You can see your Coins balance by logging into the Amazon Appstore and checking the homepage.