Money Matters

A Ryanair passenger has hit out at the airline after she was forced to pay a £75 oversized bag fee for a suitcase she claims to have used ‘more than 30 times’ over the last seven years

A Ryanair passenger claims she was forced to pay a £75 fee at the airport terminal for a bag she has travelled fine with ‘more than 30 times’. The flyer, named Laura, shared her frustration on X after the unexpected luggage charge.

Laura, who had been flying through Manchester Airport, posted: “Hey @Ryanair I want a refund for the £75 that the absolute jobsworth at Manchester Airport this afternoon took from me for an ‘oversized’ bag i’ve used and never had an issue with on this exact journey maybe 30+ times over the last seven years.” She included a photograph showing the bag apparently fitting into the 40 x 30 x 20 cm slot which is permitted.

In a follow-up to her initial post, she explained: “I asked a staff member, ‘have the measurements changed recently?’ and they said no, but that the enforcement was more stringent.”

One person responded: “This happened to me last year! Baring in mind I’ve just come back from a holiday 2 weeks before and had no problems.

“Their argument was that it was sticking out (being too wide). It wasn’t at all and is the same as yours is in the picture. Poor behaviour.”

Another user chimed in: “You’re so right, they’re trying to get money as much as they can, I had to buy a new bag as the one I’ve been using for the last 14 years is ‘too big’ and they also made me pay. They want to take money as much as possible.”

A third also added: “I hate that but there is no winning. The only way I found is to ask for the measure and have them measure it, if it checks out then it’s fine if not, then it’s on you.”

Not everyone was sympathetic, however, with some siding with Ryanair over the bag’s size. One user wrote: “The depth of your suitcase goes over the line that clearly says too big. What makes you think you are entitled to this over the other millions of passengers who don’t do this?”.

Another commented: “Looks like you owe Ryanair £2,250 for those 30 flights. Double it if they were returns.”

While one user simply stated: “It’s oversized.”

Several others urged Laura to switch airlines if she was unhappy with Ryanair’s policies.

She responded, however: “Unfortunately they’re the only airline operating on that route.”

A representative for Ryanair said: “This passenger booked a Regular Fare for this flight from Manchester to Göteborg Landvetter (Aug 4), which allowed them to carry a small personal bag and 10kg cabin bag measuring up to 55 x 40 x 20 cm onboard.

“As this passenger’s cabin bag exceeded the permitted size, she was correctly required to pay a standard gate baggage fee by the gate agent at Manchester Airport.”

What are Ryanair’s baggage fees?

Ryanair’s baggage fees vary dynamically depending on the route, date of travel, and when you purchase the allowance. Buying baggage online during your initial flight booking is always the cheapest option.

Cabin and hand luggage fees

Every passenger is allowed one small personal item for free (e.g., laptop bag, small backpack) that must fit under the seat in front of you (max 40 x 20 x 25 cm).

Priority and 2 cabin bags: Allows you to bring the free small bag plus a 10kg overhead cabin bag (max 55 x 40 x 20 cm).

• When booking flight: €/£6 to €/£36
• Added post-booking / at airport

Gate baggage fee: If your non-priority cabin bag is oversized at the gate, it will be placed in the hold for a fee of €/£50 to €/£69.99.

Checked baggage fees

• 10kg checked bag – €/£9.49 – €/£44.99 during initial booking, €/£23.99 – €/£44.99 post-booking/at airport
• 20kg checked bag – €/£18.99 – €/£59.99 during initial booking, €/£39.99 – €/£59.99 post-booking/at airport
• 23kg checked bag – €/£29.99 – €/£80.99 during initial booking, €/£54.00 – €/£97.00 post-booking/at airport

MoneySavingExpert, which was founded by Martin Lewis, shared a tip for plane passengers

Some customers could be owed back hundreds after purchasing plane tickets, according to MoneySavingExpert (MSE). The consumer website, founded by journalist and TV personality Martin Lewis, regularly shares advice to help Brits.

In advice for travellers, the money experts pointed out that passengers who book non-refundable plane tickets but don’t end up using them can still request a refund for some of their money. While the refund won’t cover the entire cost of the tickets, they can get the Air Passenger Duty refunded.

In a Facebook post, MSE said: “Air Passenger Duty is a tax only paid by the airline to HMRC if you fly. If you don’t fly, whether you cancelled a non-refundable ticket or you missed your flight, you can request a refund from £8 to £253 per person.” The post also included a real-life success story from MSE Clare.

Clare revealed that her in-laws received a refund of £92 each after realising they needed to change their return flight home after visiting the UK from Australia. The family members had assumed they wouldn’t get any money back from their non-refundable tickets after their plans changed, but a “quick email” to their airline confirmed the good news. Clare said it was “a small consolation, but better than nothing.”

In the comments under the post, MSE added: “There’s no deadline for how far back you can claim – though some airlines impose their own (and a few charge an admin fee).” More information is available on the MSE website.

It said: “When you book a flight departing the UK, your ticket price will include various fees, such as airport tax. However, this isn’t collected by HM Revenue and Customs from the airline until after you actually fly. If you don’t fly – even by choice – you shouldn’t have to pay the tax.”

If you’re looking to make a claim, airlines publish information for passengers explaining exactly how to get it. Skyscanner explains: “The procedures for claiming an airport tax refund vary from airline to airline.

“Some will refund it automatically, whereas others require you to fill out a form. It’s worth noting that some carriers will charge an admin fee for the refund application, and with budget airlines, that fee can often surmount the amount you’ll get back.

“Each airline should publish details of how to claim back APD tax on its own website. If you cannot find this, call the airline and request details.”

Skyscanner added: “Some airlines have commercial agreements with various airports and may not always pay airport taxes. If you didn’t initially pay them, you wouldn’t be eligible for a refund.”

Need to know

Ryanair is targeting passengers who use large rucksacks or wheelie bags that exceed their free under-seat allowance. If you do not purchase ‘Priority Boarding’, your bag must fit under the seat in front of you (max 40x 30 x 20 cm)

All you need to know about Ryanair’s £79.99 hand luggage charge update

1. The £79.99 hand luggage charge, which has been causing a stir online, is a new baggage enforcement crackdown by Ryanair directly colliding with landmark new EU flight rules that aim to ban carry-on fees entirely.
2. Ryanair is targeting passengers who use large rucksacks or wheelie bags that exceed their free under-seat allowance. If you do not purchase ‘Priority Boarding’, your bag must fit under the seat in front of you (max 40 x 30 x20 cm). If it does not fit in the sizing gate, you will face an airport gate bag fee.
3. While standard pre-booked cabin bags cost between £6 and £36, being caught at the gate triggers a post-booking penalty that can reach up to £75 to £80.99 to put the bag in the aircraft hold.
4. Ryanair CEO Michael O’Leary has doubled down on checking oversized bags. Ground handling crew bonuses for finding non-compliant bags are increasing, and the monthly bonus cap has been entirely removed to catch passengers “scamming the system”.
5. This enforcement push comes right as the European Parliament passed an air passenger rights update. New EU legislation will make it mandatory to include one overhead cabin bag and one personal item in the basic advertised airfare, eliminating hidden luggage fees. Airlines, search portals, and travel agents must display the full ticket price inclusive of hand luggage from the very beginning of the booking process.
6. O’Leary has furiously criticised the European Union‘s move. O’Leary claims the EU has “miss-sold” the regulations and that bundling overhead bags will make European airlines look less competitive globally. Ryanair warns that banning separate cabin bag fees will simply force base ticket prices up across the board, making travel more expensive for people who prefer to fly light.
7. The current cabin bag rules and gate fees remain fully in force. The new EU rules are a confirmed proposal expected to transition into law next year. Until the official transition period concludes, you will still be charged at the gate if your luggage exceeds the strict sizer dimensions.

READ MORE: Ryanair CEO says airports shouldn’t serve booze until 12pm to stop ‘misbehaviour’

A plane passenger thought paying extra would guarantee a stress-free flight – but moments after taking his seat, another traveller made a request that quickly turned the journey awkward

For many travellers, paying extra to choose a seat is worth every penny, especially if it means avoiding the dreaded middle seat or securing a window view for a long-haul flight. That’s exactly what one passenger thought he was doing when he paid an extra £150 to reserve a window seat on his flight to Brazil. But shortly after boarding, another traveller approached him with a request that left him in an awkward position.

Sharing his story on Reddit, he explained: “This stranger who was seated on the middle plane seats across from me with his child asked me if I could give up my window seat for his kid. I said, ‘Sorry, but no. I paid an extra 200 dollars for this seat’.” The man assumed that would be the end of the conversation, but says the father responded by glaring at him instead of accepting his answer. He added: “In my head I said, ‘Okay f*** you too!’ and went back listening to my music while looking out the window.”

However, just a few minutes later, the situation escalated when a flight attendant came over to speak to him.

He continued: “Not even five minutes later a flight attendant taps me on the shoulder asking me if I could give up my seat for his kid.

“I pulled out my ticket and the receipt I got when I paid extra for the window seat and told her, ‘No, I paid extra for window seat’.

“She said, ‘Okay, sorry to bother you sir’. I saw her walk back to him and say, ‘no’ for me.”

The passenger claims the father shot him another angry look, seemingly expecting the airline staff to persuade him to move.

Wanting to know whether he’d handled the situation correctly, he turned to Reddit to ask if he was in the wrong for refusing to swap.

Most users backed his decision, arguing that paying extra for a specific seat meant he was under no obligation to give it up.

One person said: “I used to fly for work every few weeks. It was pretty common for this to happen.

“I did the exact same thing. If I paid extra for a seat, I said no. If I was just changing seats so family could sit next to each other, and they were polite, I usually switched.”

They added: “Didn’t matter to me. Just the politeness. I was going to read most of the time anyway. If they were rude I just said no and stuck my head in a book.”

The Japanese government will pay you £14,000 to move to its beautiful countryside as part of a relocation scheme aimed at repopulating remote areas of the country

Everyone needs a change every now and then, and for some, this could be the perfect opportunity. The Japanese government has announced a relocation scheme under which families could be paid up to ¥3,000,000 (around £14,000) to move to the countryside.

The scheme has been created to repopulate more remote areas of the country, as more than 37% of the population live in the three major metropolitan areas of Tokyo, Osaka and Nagoya. A statement from Akiya Japan reads: “The Ministry of Internal Affairs projects that nearly half of Japan’s 1,700+ municipalities could become ‘functionally extinct’ by 2040. The subsidy is the carrot. The stick is demographic reality.”

The eligibility criteria are the same for both Brits and Japanese citizens and are based on where an applicant has lived and worked, rather than their nationality.

A statement adds: “A foreign national who has lived and commuted in the Greater Tokyo Area for 5+ years and holds an appropriate visa (work visa, spouse visa, permanent residency) qualifies on the same terms as a Japanese citizen.”

Sharing news of the scheme on social media, TikTok user @quinn__jp said: “This isn’t a joke. Japan is actually paying people to move to the countryside.

“Here’s how foreigners can benefit too. In many rural towns, you can get up to 600,000 yen if you move solo and up to 1 million per child, plus relocation grants if you’re moving as a family.

“That makes a big dent in your moving and settling costs. Across over 1,300 towns, around 80% of local districts, you’ll find the Akiya Bank, with empty houses listed for zero yen or at very low prices.

“Some free houses need lots of renovation, but many municipalities offer subsidies and renovation support through programmes like Chiiki Okoshi and the Regional Vitalization Cooperator programme.

“You can get placed in local roles, anything from running a guest house to agri-tech positions, with housing and visa guidance included.

“Japan needs people, and fast. With urban migration and population decline, local governments are desperate to attract newcomers with homes, jobs and cash.”

However, there are some practical barriers, including an expectation that applicants understand the Japanese language.

Visa implications can also be complex, while renovation loans and mortgage products may be harder to access for non-permanent residents. However, the subsidies help offset these challenges by reducing the amount that needs financing.

Commenting on the post, one user said: “I’d definitely move to Japan if I had some sort of online income (a safety net) like most influencers have.”

Another user added: “I want to move there so bad but I’m scared and I don’t have my passport.”

A third said: “My dream is to get an old house in Japan and trust me it’s not that easy. Currently looking for any place who’d hire me so I can move there on a work visa.”