mistake

A woman was left gobsmacked when she was taken for a ‘full body search’ at the airport after she set off the security scanners twice with her hand luggage. She was dumbfounded by the reason

Airport security is stressful enough without triggering a major alert. Between removing your belt and wrestling electronics out of your bag, it’s easy to feel flustered.

But one woman is warning travellers to avoid a simple pre-flight habit that got her pulled aside by security not once, but twice. George, a lawyer who posts on TikTok as @awomancalledgeorge, was travelling with just a carry-on when she became the subject of a “double security alert.”

After her bag was pulled from the scanner, she was surrounded by security staff. She explained: “The scanner seemed to have picked up traces of something that could be dangerous.” The subsequent swabs of her hands and bag also came back positive.

“It’s a double problem,” she said. “When you know you haven’t got anything, you still feel guilty. I’m a lawyer, and I was standing there thinking I know I haven’t done anything wrong, but you still feel guilty.”

The alert led to a full-body search, and security staff had to unpack and swab every single item in her bag.

George shared that she’d “never seen anything like it” when her “hand luggage bag got pulled,” and people appeared and were talking “really seriously” to her.

She recalled having to go off and have a “full body search” and they “had to unpack every single thing” in her bag. Staff “swabbed most of it”, before letting her go.

What caused the drama at airport security?

It turns out that what had set it off was “hand cream and body lotion”. George had a shower before heading to the airport and slathered herself in the really nice creams.

But she urged others to take the “life lesson” from her and not do the same thing. She explained: “It turns out the glycerin in hand cream and body lotion can trigger the security systems.

“Who knew? I certainly didn’t know. Having gone through that, I shaln’t be doing that again”.

What are swabs at the airport checking for?

Security swabs primarily test for trace chemical residues associated with explosives.

Staff wipe a small area of a passenger’s hands, bag, shoes, or electronics, and analyse the sample for microscopic particles. Because these chemicals can transfer from harmless everyday sources – like lotions, soaps, or certain fertilizers – a positive swab doesn’t automatically mean you’ve handled anything illegal.

Less commonly, depending on the country and situation, swabs can also be used to detect drug residue or other prohibited substances.

The EU’s Entry/Exit System (EES) is now in place and, while most travellers are familiar with the biometric checks, a travel expert warns it’s the lesser-known rules that are catching people out

Lots of tourists may be feeling nervous about travel delays this year after reports emerged airports could face a new wave of chaos. Some of this worry has stemmed from the fact that EES, which stands for Entry/Exit System, has come into place this year – this is an automated digital IT system developed by the European Union to register non-EU nationals each time they cross the external borders of participating European nations.

However, if you’re due to travel and want to know what to expect, there’s some expert advice you may want to take on board. A few simple travel tips can make all the difference to helping the start of your holiday go more smoothly.

It’s not the first time the subject has been highlighted to travellers either. Previously, it was reported how UK travellers were preparing for border delays due to the system.

What’s it all about?

This year marked the first summer that the EU’s new Entry/Exit System (EES) has been in operation and, while you’ve likely seen reports about lengthier queues at certain airports, for most holidaymakers, it’s simply another aspect of travelling that requires a bit of adjustment. If you’re bound for countries such as Spain, France, Italy, Portugal or Greece, here’s what you need to be aware of before you fly.

Travel expert Ricky Durrance, of package holiday specialists Teletext Holidays, says that, while everyone’s heard about the biometric checks, it’s the minor regulations that are tripping people up. He issued some guidance to help travellers.

Don’t get caught out

One of the least well-known aspects of EES is that your registration is tied to your passport, not to you personally. So, if you’ve renewed your passport since you last visited an EU country, you’ll be treated as a first-time traveller, even if you’ve previously completed biometric registration.

That means providing fingerprints and a facial scan once again at the border. So, you’ll need to allow extra time.

“Many travellers would assume once they’re already in the system that’s job done,” said Ricky. “But EES is tied to the passport, not the person, so don’t be caught out by unexpected enrolment.”

Can things be sped up?

Depending on where you’re departing from, you may even be able to complete part of the process before you set off. The EU’s free Travel to Europe app allows travellers using participating border crossings to upload passport details and a facial image up to 72 hours before departure, helping make the process even smoother.

It’s worth checking whether your airport supports it before you travel. If you’ve booked a package holiday, border delays can have a knock-on effect on transfers, so check with your travel agent whether your departure airport supports early enrolment and allow extra time on arrival.

What about kids?

Families should also bear in mind that every traveller has their own EES record, children included. Each child will require their own passport and facial image check, although under-12s are exempt from providing fingerprints, which helps to speed things up slightly.

It doesn’t apply in every country

The good news is that EES isn’t applicable across the board. Popular holiday hotspots including Turkey, Egypt, Morocco and Tunisia fall outside the Schengen Area, meaning British tourists heading there won’t need to complete EES checks.

For anyone weighing up destinations, it’s simply another factor worth taking into account alongside the weather, budget and the kind of break you’re looking for. Check whether your chosen destination requires EES before you travel.

“Like any new system, there’s always a settling-in period,” added Ricky. “The important thing is not to let the headlines put you off travelling. Millions of people are still enjoying holidays across Europe.

“If you know what to expect, allow a little extra time where needed and make sure your passport is up to date, the whole process should be straightforward.”

When I recently flew with Jet2, I was gobsmacked to be stopped for something that I didn’t realise wasn’t allowed, and I ended up on the floor of Manchester Airport…

Holiday mode was fully activated. I was ready for sunshine, a cold drink, and a smooth flight to Rhodes. Instead, my trip kicked off with an embarrassing baggage showdown at the Jet2 check-in desk.

My allowance included a 22kg checked bag, a 10kg cabin bag, and a personal item. For ten years, I’ve flown with Jet2 and mixed and matched those weights without a hitch. As long as my total luggage – a suitcase, rucksack and cross-body bag – was under 32kg, it was never an issue. Until this time.

I was told that I’d have to pay £45 for my suitcase because it was 26.6kg – even though my rucksack only weighed 4kg and I was still under my total 32kg allowance. Employees demanded that I take things out of my case and put them into my rucksack or pay extra.

Several times, I explained there was no room, and we were at an impasse, as there was no way I was giving them more money when my luggage allowance in total was underweight.

A manager eventually told me I could unpack my things into a spare bag if I had one, which isn’t in Jet2’s policy as an option. It left me humiliated, sifting through bikinis, knickers, and outfits on the floor of Manchester Airport, which definitely isn’t ideal.

A spokesperson from Manchester Airport said Jet2 is usually “one of the most reasonable airlines” and assumed I’d fallen victim to a mistake. He was probably right, considering that on our return flight from Rhodes, with the exact same weight in our cases, the staff didn’t bat an eyelid. They just printed our passes and waved us through. It turns out I’m not the only one at the mercy of check-in desk moods. Over on TikTok, passengers have shared similar stories, with one user hitting the nail on the head: “Must just be luck of the draw whether you get someone having a good or bad day.” When contacted, Jet2 doubled down on their policy, stating: “Hold baggage and hand luggage allowances are separate and cannot be combined.” They described forcing me to repack as a “flexible solution.” Personally, I think the most flexible solution would have been letting my underweight luggage go into the hold as it always had. It’s all going on the same plane, after all. But no, I was left to struggle my way through to the boarding gate with a backpack, my Hello Kitty bag, and a cross-body, which was actually a pain because I was unable to assist my mum with any of her belongings. How to avoid this issue After being humiliated like that, I’d definitely stick strictly to the weight limits and not rely on the fact that you’ll get nice, understanding staff members. Thankfully, most of the Jet2 staff I’ve come across in the past have been lovely, I just got unlucky this time, but if I chose to fly with them again, I wouldn’t be relying on ‘common sense’ to prevail any longer. As one clever TikToker pointed out, a £5 digital luggage scale from Amazon can be a total lifesaver. They are spot-on and remove all the guesswork. In the future, I’ll definitely be making sure that my luggage is exactly on the allowance, or is slightly less, because I don’t want to go through that again. So, learn from my mistake and weigh your case! And do not make any assumptions that ‘it’ll be fine,’ because I thought that when my rucksack weighed significantly less, and all it got me was hot, sweaty, annoyed, and on the floor of the airport!

DID you know that a drastic change to your appearance could get you stopped at the border?

Even something as simple as a haircut could result in extra questions if you look unrecognisable.

Experts at MoneySuperMarket used footballer Erling Haaland as an example following his recent hairstyle change.

The Norwegian sportsman has been called ‘unrecognisable’ after trading in his long blond locks for a buzzcut.

But a change so drastic could result in travel trouble.

Alicia Hempsted, Travel Insurance Expert at MoneySuperMarket said: “Haaland’s new haircut is a perfect example of how much a simple change in appearance can make you look totally different.

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“While changing your hairstyle does not automatically mean that you need a new passport, looking substantially different from your passport photo could lead to additional checks when boarding a flight or arriving at border control.

“Changes such as growing or shaving off significant facial hair, a major change in hairstyle or colour, or substantial weight loss or gain can all alter the way you look.

“If your appearance has changed significantly since your passport photo was taken, it’s worth checking the latest government guidance well before your trip. This gives you time to replace your passport if necessary, rather than discovering a potential issue when you’re already travelling.”

In another case, one woman was almost stopped from boarding because she looked so different to her passport photo.

In her document, Alisha Maria, an LA beauty blogger had a full face of makeup and a fringe.

But didn’t look the same while travelling ditching her full glam look for no makeup and having her hair up.

In a TikTok video she said: “They almost didn’t let me on my flight because they said I don’t look like my passport.“

In her comments, others had added that they had similar experiences.

One wrote: “They almost didn’t let me back into the US from Australia because I didn’t look like my passport photo and my drivers license had expired.”

Another added: “I had the same issue! I missed my flight due to questioning.”

Passport Rules

Everything you need to know about passports

Andy Murray has long been a guiding figure for British tennis, but newly-married Katie Boulter will not be following his lead when it comes to keeping her wedding ring safe.

Three-time Grand Slam champion Murray, who married wife Kim in 2015, famously briefly lost his wedding band after playing with it tied to his shoe laces.

Murray had left his trainers – with the ring still attached – under a car to dry out after a practice session in California in 2021, and after discovering they were missing the next day, was eventually reunited with both after putting out an appeal for their return.

Boulter, who married Australia’s world number seven Alex de Minaur this summer, said she will not be making the same mistake.

“I learned from Andy. I’m not going to do that,” the 30-year-old said. “I don’t wear it. Not during matches.”

Boulter and De Minaur tied the knot at a small, private ceremony in England before holding a bigger celebration in Tuscany, Italy, in July.

Speaking to BBC Radio 5 Live, Boulter said: “One was in the UK for my nearest and dearest. It was like eight people – very, very small, very much for my grandpa.

“It was a huge contrast to the Italian wedding, which had all of our closest people, all of our friends, and was a little bit more of a party and a lot of fun.”

When it came to De Minaur’s speech, however, Boulter admitted she was “sceptical”.

“I hadn’t seen him do any preparation for the speech at all. And he was like, ‘I’m just going to wing it. It’s fine. How hard can it be?’,” she said.

“He was amazing. He was so, good. I was crying the whole time. I think I permanently cried for like three hours straight during all the speeches.”

Since their wedding, the world number 60 has wasted no time in throwing herself back into tennis before the US Open, which gets under way on Sunday.

“I actually just chose to go straight back into the conditions, go into the deep end and see what we’ve got,” said Boulter, who lost in the first round in Washington and Toronto before suffering a second-round exit in Cincinnati.

“I do think the conditions in the States are very different from the UK. I think you can’t really replicate them.

“So I felt like I’d be a little underprepared coming to the US and just getting used to the conditions again would have been quite difficult.”

Boulter’s US Open begins with a first-round encounter against American wildcard Carol Young Suh Lee, who is ranked 143rd in the world.

A COUPLE due to travel to Greece were denied boarding over a simple passport mistake and lost out on £500.

And now the couple is warning other travellers about the common mistake.

Celia Jenkins, 78, and her husband Rees, 82, were meant to fly from Bristol Airport to Kefalonia, Greece, for a six-month stay at their house on a Greek island, but were unable to board their flight.

They were caught out by a rule that means UK passport holders are now seen as ‘third-country nationals’ by the EU, meaning they must follow strict entry rules where their passport is less than 10 years old, regardless of when their document expires.

Jet2 staff told the couple that their passports were 10 years and three days old, meaning their passports were past the limit.

According to The Independent, Celia said: “We were escorted out through border security because technically we had no passports suddenly. We felt like criminals.”

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She explained that while the couple missed the fact their passports were no longer valid, they feel like the Government and airlines have not made the rules clear.

She added: “We weren’t informed clearly enough by anybody at any time.

“We didn’t get it because we saw the expiry date rather than the date of issue as being a problem.”

The couple had paid for an airport hotel as well as the flights, meaning they spent and lost around £500.

The couple has since applied to renew their passports but believe they will no longer be able to meet up with their family in Greece.

The 10-year passport rule was actually introduced for UK citizens back in 2021, however many people still get caught out by it.

UK passports must not be issued more than 10 years before the date of entry into the EU and there must be at least three months remaining on the intended day of departure from the EU.

At least three months remaining on the intended day of departure from the EU.

This means that if you returned from a holiday today and have exactly three months left on your passport, but want to travel again next month – you would need to get a new passport.

Getting a new UK passport usually takes around three weeks through the HM Passport Office.

However, the Government advises that Brits apply at least 10 weeks before travelling, especially during busy periods.

An issue everyone has faced at one time or the other led to a nightmare for Karen Cassidy, after tour operator Jet2 cancelled her entire booking due to the ‘no-show’

A mum who overslept and missed her holiday flight to Spain was left “in tears” after discovering that her entire all-inclusive package holiday had been cancelled without her knowledge. Karen Cassidy and her husband George Gale had been due to fly out to Malaga at just after 7am on August 14 but overslept.

Karen explained: “The baby had kept me up so I don’t think I ended up going to sleep until 2:00am then we were supposed to get up at 4:00am but just slept through our alarms.”

As soon as she realised that that they had missed their flight, Karen wasted no time in getting ‘straight on the internet’ and booked an alternative flight to Malaga for that afternoon.

But after finally arriving at the hotel at midnight, the “exhausted” mum-of-three, 36, says she was left “in tears” to discover her entire all-inclusive package holiday had been cancelled.

After calling holiday organisers Jet2 and “crying for 20 minutes” Karen says she was told there was “absolutely nothing they could do” and she had to pay another €350 (£300) to stay the night in the hotel.

Karen says that she and George ended up paying over £1,500 for alternative accommodation and travel – meaning the cost of their £1,114 family holiday ballooned to more than £2,600.

Sharing her experience on TikTok, Karen wants to raise awareness so that other people don’t make the same mistake she did.

She explained: “Our new flight was around 4:00pm then we were delayed for over an hour so by the time we got to the hotel it was midnight. Obviously they were like ‘we can’t find your booking.’ Then they explained ‘actually there is a booking but it’s a past booking.’ Jet2 had cancelled our entire holiday at 3pm.

“After everything I felt we had gone through, I was just shocked.”

A spokesperson for Jet2holidays said: “We’re sorry to hear about Ms Cassidy and Mr Gale’s experience and we understand how disappointing it must have been to arrive in Malaga and find that their holiday arrangements had been cancelled.

“Unfortunately, as the customers did not travel on their booked outbound flight or let us know that they planned to make their own way to Malaga, their remaining holiday arrangements were cancelled in line with the terms and conditions of their booking. When they got in touch with us after arriving in resort, our team offered to try to help and support them.”

Karen said that when they finally arrived at they hotel she was “exhausted and just in tears.”

She explained: ”They [Jet2] came back to me and said there’s absolutely nothing they can do, they have a no-show policy, because it’s been cancelled, they can’t go back on that.”

They had arrived at their hotel so late, Karen added, that they had very few alternatives. ”At this time, midnight, we don’t have that luxury option of going to shop around,” she said.

Karen shared her story on TikTok, saying that even though she had received critical comments from some other users, she wanted to make others aware of what she called Jet2’s “unclear” policy. She continued: “Through loads of rubbish comments from people calling me an idiot or people saying ‘what grown up can miss a flight’, there’s hundreds of people that don’t know.

“If I could save one person, I’m happy.”

WE all know to take good care of your passport, but what happens if someone steals it?

One couple missed out on their holiday and lost thousands of pounds when their passport was stolen at a busy train station.

Talking to The Telegraph, Reverend Bruce Johnson and Sarah Johnson said they had their passports stolen in London St Pancras.

The couple were heading to Amsterdam when they discovered their travel bag with their documents had been nabbed.

Usually, Brits can opt for a premium one-day service for passport renewals if there is a problem with their documents, for example if it is damaged.

But, this service cannot be used when a passport is lost or stolen.

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In this case, it requires extra checks from the “Lost, Stolen and Recovered” team at HM Passport Office.

The quickest option for anyone with a stolen passport is the one-week Fast Track service.

As the couple were heading on their holiday on the same day, their plans were completely ruined.

Rev Bruce Johnson told the publication: “After speaking to the Home Office plus the Dutch embassy, they wouldn’t accept our other forms of ID, such as driving licences.

“So we had to go home – and lost the whole holiday.”

Eurostar refunded the couple’s tickets, but the loss of everything else from accommodation to train and taxi fares and replacement passports has cost them £2,219.

The couple’s travel insurance policy did not cover passport theft either.

Having a passport stolen is not uncommon – the Passport Office reported that almost 370,000 passports were reported as lost or stolen in the UK in 2025 by November.

This is 62 per cent more than all of 2024.

Advice on the GOV.UK website reads: “You must cancel a lost or stolen passport as soon as possible.

“This will reduce the risk of anyone else using your passport or your identity. You can report a lost or stolen passport for someone else if they cannot do it themselves.”

Advice from the Post Office reveals that if your passport has been stolen, you won’t be able to get a replacement quickly.

It says: “You usually can’t use the one-day Premium Service to replace a lost or stolen passport. This is only for renewing an existing adult passport, where you still have your old one.

“In rare cases, such as a serious illness or bereavement, you may be able to get urgent help. If this applies to you, you’ll need to contact HM Passport Office directly to discuss your situation.

“If you need a replacement quickly, the 1 week Fast Track service is usually the fastest option.”

For the one-week fast track, the earliest time you can get an appointment is the day after you apply.

The new passport is delivered by courier a week afterwards.

This costs £192 for an adult passport and £156.50 for a child passport.

If you want to find out more about other passport rules, head here.

If you’re taking your little ones on a plane this summer, there are some helpful ways to feel prepared, as an easyJet pilot has shared the mistake that parents can easily make

An easyJet pilot has revealed the biggest mistake parents can make when flying with their children.

Jetting off abroad is always exciting, with the promise of touching down at that sought-after holiday destination you booked months in advance. While the flight might provide a little pre-holiday respite for many travellers, with their favourite series downloaded on Netflix or their current read in hand, it can be a whole different experience for parents.

Understandably, children can become restless on flights, particularly if they’ve set off early in the morning or late at night, and even if the journey is just a few hours. In their eyes, they’re in a compact space, unable to run around freely, in a new environment with some loud noises and a change in air pressure.

Parents can certainly have their hands full when flying with kids. But there are some nifty ways to help make the journey smoother, including being organised with what the kids need.

Speaking exclusively to the Mirror, easyJet Captain Matt Clutterbuck, said: “When my kids were young, we tried to be as organised as possible, having only the things we needed with us in our under seat bags and we start packing away everything but the essentials when the flight is descending so there’s less to deal with (and forget) when you get off – especially cuddly toys!”

On his own experience of seeing little jetsetters board the plane, the pilot, who is based at London Luton Airport, shared: “When I’m at work I always enjoy meeting our young travellers, so next time you fly with us, please say hello.

“Our cabin crew have Little Traveller’s logbooks so young passengers can keep a record of their travel adventures, and it’s a great way to keep kids occupied while flying. Ask for one next time you are on board, and they can ask the Captain to sign it every flight.”

The easyJet pilot also revealed the destination he’d recommend for family travel. “I think our favourite family holiday destination is Turkey,” Matt said.

“With amazing food, culture and people, we have always had a brilliant time there. It is a very family-oriented culture, and they always make a fuss of the children.”

Last month, the airline and package holiday provider partnered up with Life360, the family connection and safety app, to offer easyJet customers free Teddy Trackers when jetting off on their holidays. The aim of the scheme is to help families keep track of their children’s favourite toys via the Life360 app during their holiday, as 87% of parents said they fear their child losing a toy when travelling, while 49% said they had encountered the heartbreaking ordeal.

On the Teddy Trackers initiative, Matt shared: “I think this campaign will not only help children, but parents too. One of the biggest stresses on our holidays was making sure both kids had their cuddly toys with them. It seemed we were constantly doing a teddy roll call to make sure they hadn’t been left in a shop, on a bench or in a restaurant, and we weren’t alone because nearly 4 in 5 parents say their child’s favourite toy travels with them on most, if not every, family holiday.

“Hundreds of thousands of cuddly toys will travel on holidays this summer, so parents will have that extra peace of mind knowing that their child’s cuddly toy can be tracked, putting an end to the heartbreak of losing them. Hopefully, the Teddy Trackers offer parents extra peace of mind, helping ensure these special companions always find their way home and offer comfort to children knowing their beloved companion will be easily traceable if lost.

“The trackers are now available for free at London Gatwick, Manchester, Edinburgh and Belfast International.”

Do you have a travel story to share? Email webtravel@reachplc.com

BEIRUT, Lebanon, Aug. 14 (UPI) — Hezbollah leader Sheikh Naim Qassem lashed out at the Lebanese officials Friday for accepting the June 26 U.S.-brokered framework agreement with Israel and failing to secure any gains after seven rounds of negotiations.

He called for an end to “the humiliation” and urging the officials to reverse “the sinful mistake.”

Qassem said in a speech broadcast by Hezbollah-run Al Manar TV that the initial agreement, a conditional and phased process aimed at ending the state of war, amounted to “Israeli dictates” that gave Israel “everything it wants,” while the Lebanese authorities relinquished their sovereignty.

He called for “reversing the sinful, disgraceful and humiliating mistake,” which raises question marks about “what these officials are doing.”

Lebanese President Joseph Aoun decided to engage in direct talks with Israel in what he believed was the only viable path to ending the war, despite Hezbollah’s staunch opposition. Aoun was betting that U.S. President Donald Trump alone could pressure Israel to withdraw its troops and help Lebanon restore its sovereignty.

The war broke out when Hezbollah opened a support front for Gaza on Oct. 8, 2023, and resumed fighting in solidarity with Iran on March 2 this year, triggering a massive Israeli retaliation that significantly degraded the Iran-backed group and caused widespread destruction in southern Lebanon and other parts of the country.

Israel, which reduced some 70 border villages in southern Lebanon to rubble and rendered them uninhabitable while occupying a 6-mile “buffer zone,” insists that it will not withdraw its troops unless Hezbollah is completely disarmed.

The framework agreement, reached by Lebanese and Israeli negotiating teams under pressure from Washington, provides for a phased Israeli withdrawal from occupied parts of southern Lebanon to allow the Lebanese Army to “restore effective sovereign authority,” beginning with its deployment in two initial pilot zones.

The initial accord also addressed plans to disarm Hezbollah, Iran’s main proxy and once its most powerful regional non-state armed actor.

Despite the Lebanese Army’s deployment in the village of Zawtar al-Gharbieh — the first pilot zone in southern Lebanon — Israel continued to carry out strikes, destroy homes and demolish Hezbollah tunnels and military infrastructure.

Qassem pointed out that Israel would not have carried out “all this aggression and genocide without the Americans.”

Addressing Lebanese officials, he asked them to “name a single achievement from the seven rounds of negotiations. Israel got everything it wanted and everything it sought.”

He accused the officials of failing to withdraw from the negotiations with Israel, saying that what is happening “amounts to surrender, which we do not accept.”

Qassem credited Iran for progress, saying that the Iran-U.S. negotiations in Islamabad brought about the return of displaced people to southern Lebanon and a cease-fire that reduced the escalation, rather than the direct negotiations.

He said the war was “an existential war of aggression,” and that his group would “stand firm and defeat the Israeli project” and that those betting on surrender were “betting on a mirage.”