hotel

‘My £3K Loveholidays 4-star hotel was so horrific I flew my family home early’

A British family said they were forced to fly home early from their summer holiday to Greece after their four-star all-inclusive resort was ‘derelict’ and ‘horrific’

A family of four were left with no choice but to fly home early from their holiday after checking into a hotel that was ‘derelict’ with a ‘green swimming pool’ and ‘brown water slides’.

Adam, his wife and two kids booked a last-minute summer getaway with Love Holidays after seeing a tempting deal at a four-star all-inclusive resort in Kos, Greece. They paid £3,500 for a 10-night stay at Kipriotis Village Resort, which Adam said was almost half price, with rates ranging from around £5K to £6K, during the peak travel season.

“Everything advertised looked good, and Love Holidays advertised it as a four-star, all-inclusive hotel. We read the reviews, and they were ok, so we booked it,” Adam exclusively told the Mirror. “We didn’t expect the Ritz, but we did expect cleanliness and something that was livable.” But before they even reached the hotel, Adam was given a worrying warning. “We got a taxi from the airport, and the guy said, ‘Kipriotis Village?’, and I said, ‘Yeah’, and he went, ‘Oh dear’, so I sat there and thought, oh no.”

Have you experienced a holiday from hell? Email webtravel@reachplc.com

‘It was derelict and dangerous’

The family checked into the Kipriotis Village Resort in Kos at around midnight on Friday, 14 August, but as soon as they walked into their room, they were stunned by its condition. “Honestly, in all my years of travel, I’ve never seen a room like what was presented”, Adam revealed. “There were holes all in the walls, the floorboards were all up, they were manky all around the bed.

“The air conditioning wasn’t working, there were cobwebs and clearly the room hadn’t been cleaned for years. The toilet was constantly running, the flush wouldn’t work, and there was mould around the bath. It was basically derelict.” Love Holidays said the hotel’s four-star rating is based on Greece’s official hotel rating system and aligns with local standards.

In addition to its conditions, the father of two said: “It was a mezzanine room, so the idea was that we had the main bit downstairs and the top part was for the kids’ bed, but the safety bannister was rocking like mad, and if they leaned on it in the night, and they fell off that, it would have killed them.”

No other choice

Horrified by the room, they complained at the hotel reception and declared, ‘We can’t have this.’ Adam claimed that the hotel staff told them, ‘Well, it’s tough, because we’ve got no rooms’, and said, “they were not interested in dealing with us”. He said he called Love Holidays to help with the situation and was allegedly told, ‘We’re just an agent, deal with the hotel’.

Adam said they had “no choice” but to spend the night, as there were no other hotels available. He claimed that at reception the next morning, “the queue was unbelievable”, and said, “everyone had the same problem, all the rooms were falling apart”. Adam claimed: “Love Holidays haven’t checked it, assessed it or done any of the groundwork whatsoever, and they’ve advertised it with old pictures.” He said he spoke to Love Holidays again, to which he was allegedly told, ‘We tried to contact the hotel, they’re not answering, you’ll have to deal with it yourself’.

On their second morning, the hotel offered them an upgraded room. They viewed the room, but Adam said it was “nothing like the photos, but it was all on one level, and the floorboards were intact.” He added, “There were no other hotels I could book. I needed something safe for my kids. What do I do? So I thought, right, I’ll take it.”

The father of two claimed that he was “presented with a waiver form” and was told, ‘You can only have the upgraded room if you sign this’, with article three alleging stating, ‘I waive all my rights for any claims against the hotel’. The dad said he refused to sign it.

Adam claimed the form was “snatched away” from him and was told, ‘Right, you’ll stay where you are then’. But in a bid to get the upgraded room, Adam said he asked how much it would be without signing the waiver, and was told €280. “It’s not ideal, nothing that was advertised, it’s horrific, but at least it’s a safe room for the kids, because I can’t get anything else,” he told the Mirror.

‘Green swimming pool and raw food’

Yet it wasn’t just the rooms that seemed to be inadequate. “The resort was derelict,” Adam said. “The swimming pool was green, there were green stains around the rim, and the drains were green. There were some kids’ slides with brown, sewage-smelling water at the bottom, and some people were letting their kids go down them. The sunbeds had obviously been there for 20 years, just rotting.

“The tennis courts were just dug up, you couldn’t even walk on the surface and were all closed up. The football pitch was a mess, and the kids’ club was non-existent. The cleanliness of the place was horrific; I couldn’t let my kids go in the communal toilets.” He added: “The food, I can’t tell you how bad it was. People were getting raw food. I went for a chicken skewer, and it was just raw inside. The food was really bad. The trays the food was served in will turn your stomach.”

For the first few days of the trip, the father of two said he spent days at reception but “got nowhere”, so in the end, left the hotel every day for aslong as long as possible. “We literally slept in the bed, went out for planned days out, to waterparks and boat trips. I can’t tell you how bad the place was.”

Flying home early

Just when they thought it couldn’t get any worse, Adam said they had “a really bad sewage smell” in the new room. He stated he emailed Love Holidays back and forth, but said, “they were not interested and kept saying, ‘speak to the hotel’.” In the end, the family flew home three days early, “just to get out of there”. “It was just horrific,” Adam added.

He claimed: “Love Holidays have been absolutely horrific with everything. The lack of support and accountability, and lack of remorse from Love Holidays was just so bad, and they would try to fob us off to a hotel that just wouldn’t listen. It’s not necessarily about me. There are people out there who are genuinely saving all year to put money aside to take their families on holidays, and when they get to a place that hasn’t even been checked by Love Holidays, it’s in such a state and so bad.”

A Love Holidays spokesperson said: “We are very sorry that Adam and his family’s recent experience at their hotel in Greece fell short of our usual high standards, and we are investigating the issues raised directly with the hotel. We have contacted Adam to offer our sincere apologies and reimburse him £1,799, covering 50% of his total accommodation costs and out of pocket expenses.”

The Mirror has contacted Kipriotis Village Resort in Kos for comment.

‘Prison cell’ hotel room

This isn’t the first time Kipriotis Village Resort in Kos has been called out for its ‘derelict’ condition. Just last month, a mum told the Express that she paid £1,500 for a ‘holiday from hell’ with a room that compared to ‘a prison cell’ after checking into a room at the same hotel.

Linda Martin, from Cardiff, said: “It was a big place, with massive grounds. We dragged our suitcases down the steps and dragged them through buckets of vomit. So I immediately thought, red flag, this is disgusting.” She explained: “I opened the door to enter what I can only describe as prison cell block H. We were hit by stifling heat, it was stinky, and there were mosquitoes flying everywhere.

“There were three single beds, which were rock hard. The room did not resemble in any fashion the photos in the brochure. It was dilapidated. The curtains were not wide enough, so they couldn’t be closed, and the room was dirty. We had separate rooms, and my daughter looked at the room, and she just burst into tears and said, ‘I’m not staying here, I want to go home, I just want to go back to the airport’.”

The holidaymaker added: “When we walked around the pool area, it was derelict, the sun loungers were hanging, and I had seen nothing like it.” In the end, Linda and her daughter were forced to book another hotel in the area, and Love Holidays reimbursed her £1,772, covering 50% of her total accommodation costs and her taxi expenses.

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Forget Bali or Thailand – the Spanish hotel that feels like it’s in Asia with palm tree lined pools and buddhas

WHILE this beautiful hideaway hotel looks like it’s in Asia, you’ll actually find it two and a half hours away in Spain.

The 5-star Asia Gardens Hotel & Thai Spa is described as having the “serenity, peace and quiet of South-East Asia”.

Asia Gardens Hotel & Thai Spa is actually just outside of Benidorm Credit: TripAdvisor
Guests have said they feel like they’re in Thailand Credit: TripAdvisor

It was named Spain‘s Leading Hotel in the World Travel Awards in 2024.

A number of famous celebrities have stayed too, including Wayne Rooney, Bruce Willis, Joan Collins and Zinedine Zidane.

The hotel itself is a 10-minute drive inland from Benidorm by the slopes of the Sierra Cortina mountains.

But thanks to being surrounded by 370,000sqm of pine forest and its own lush garden, it lives up to its name, and feels more like being in Thailand.

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The tropical grounds have 3,000 Asian plant species, including a 200-year-old bonsai tree as well as other bonsai and palm trees.

The hotel has a total of seven swimming pools, four of which are heated, and all are surrounded by jungle.

The Caras de Angkor pool is an adults-only Balinese style pool, while another is the Zen pool which has hydromassage.

Thailand is known for its massages and the hotel has its very own Thai spa on-site too.

Treatments include various types of massages, foot reflexology and beauty pamper sessions.

There are nine restaurants too, ranging from Asian cuisine at Koh Samui as well as a range of Mediterranean options and a poolside snack bar.

It has seven swimming pools, four of which are heated Credit: TripAdvisor

The hotel has its own fitness centre, tennis, volleyball and padel courts as well as football field.

Hotel staff can even advise guests on the best running routes in the area.

One visitor wrote on Tripadvisor: “Incredible place, not only for its design, floral decoration, gardens, atmosphere… but once you set foot in the lobby, you could perfectly believe you are anywhere in Asia.”

Another described it as: “A taste of heaven amongst beautiful gardens a feeling of being whisked away to Thailand without the long haul flight!!!

The hotel offers massages and beauty treatments Credit: TripAdvisor
Some suites have outdoor terraces and hot tubs Credit: TripAdvisor

Rooms range from Bali-style Deluxe to Deluxe Suites which have huge outdoor terraces with a Jacuzzi.

Room rates start from around £240 per night, but can increase to around £400 during peak season.

The most luxe room is the Presidential Suite which has its own lounge, kitchenette, outdoor terrace with sea views and a hot tub.

It also comes with 24-hour room service and guests can enjoy private in-room breakfasts.

Asia Gardens Hotel & Thai Spa, a Royal Hideaway Hotel can be booked with On the Beach – a seven-night stay for two adults in September 2026 starts from £840pp.

This includes return flights to Alicante and a stay in a Deluxe Room.

A stay with TUI in November starts from £985pp – which also includes bed & breakfast and return flights to London Stansted.



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I stayed at the London hotel inspired by first class plane cabins with reclining beds and affordable rooms

Yotel Clerkenwell hotel in London.

DID you know of the UK’s most affordable hotel chains was actually inspired by first class plane cabins?

Here is everything you need to know about staying at Yotel London City.

Yotel London City is the best base for exploring the city centre Credit: Yotel
Rooms are simple but spacious Credit: Yotel

Where is the hotel?

A short walk from London Farringdon station, you couldn’t get much more central when visiting the capital.

What is the hotel like?

The modern hotel has all the trimmings – on-site restaurant, rentable umbrellas, underground gym and hundreds of rooms to choose from.

Check in whenever you get there; the lobby is 24 hours or there are self-service machines.

What are the rooms like?

Rooms are minimalist, decked out in clean white and the famous deep purple of the brand, albeit with some essentials such as large Smart TVs and hairdryers.

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The highlight is the reclining bed which goes from upright to fully reclined with the click of a button (another cheeky space saver).

Otherwise the toilet and shower are in separate smaller cubicles, kitted out with eco-friendly Urban Jungle toiletries and towels.

Forgo the room service on longer stays and you even get added discounts.

Each room comes with complimentary towels and Urban Jungle toiletries, as well as a safe and fridge, iron and hairdryer.

Rooms range from single beds for solo travellers, to 2-3 person rooms with queen beds or even bunk beds. Ask for the VIP suite to get 399sqft of space to yourself.

Rooms start from £119. See yotel.com.

The Revolve hotel bar is where you will find breakfast, lunch and dinner Credit: Yotel
Make sure to try the craft beers and cocktails Credit: Yotel

What is there to eat and drink there?

The on-site restaurant Revolve has a limited, but perfect menu for food that ticks all the boxes.

I went for the classic pepperoni pizza and it came out fresh from the oven with the perfect level of charred crusts.

It’s also where you will find the bar, with a very extensive list of cocktails, wines and beers.

(I was sold by the elderflower and grapefruit Solar Boom).

If you’re short on time, there is a 24-hour Dine and Dash area with snacks and hot drinks you can buy to take with you.

What is there to do at the hotel?

Make sure to try Yotel’s Anti-Appy Hour, a collaboration with app-blocking keycard Bloom.

Sign up, tap the card on your phone and it blocks your chosen social media for one hour – the perfect time to take advantage of a now-discounted drink at the bar.

There are even postcards throughout the hotel so you can spend time writing them for your loved ones during your off-screen time.

Is the hotel family-friendly?

Cots can be requested at no extra cost, with some rooms sleeping up to three people including a bunk bed.

Is there access for guests with disabilities?

The hotel has lifts between all of the floors, as well as accessible rooms including Accessible Queen and Accessible Premium Plus.

Looking for a place to stay? For more hotel inspiration click here.

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I stayed at the affordable airport hotel that is a game-changer for early flights

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THERE’S nothing worse than a 3am alarm clock before a long flight – which is where airport hotels come in.

I stayed at the Holiday Inn at London Gatwick Airport. Here’s everything you need to know.

Comfortable Holiday Inn near to the airport for convenience Credit: supplied

What is the hotel like?

A very comfortable, convenient modern hotel for those wanting to grab more sleep before a flight.

There’s a shuttle bus running every 15 to 20 minutes most of the day and every hour from midnight to 3am, providing a direct link to check terminals.

What are the rooms like?

Clean, modern rooms with more facilities than you’d expect for an overnight stay.

There’s tea and coffee, free water, a mini bar and work desk with lamp.

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The iron will ensure you’re presentable for any flight and there are also plenty of plug sockets and USB points. Room service is 24/7 too.

It took the sting out of our 6am flight and we managed to grab a few extra hours’ sleep before heading off on our trip feeling rested.

Book through Holiday Extras and with their Flextras policy, if you need to cancel or amend, you can without charge.

One night’s stay in a standard room at the Holiday Inn Gatwick is from £121 in total.

Or for one night plus four days Maple Meet & Greet parking, prices start from £244 in total. See holidayextras.com.

What is there to eat and drink there?

Great for a quick dinner before heading off for an early night, there’s a buzzy restaurant and bar.

The menu features comfort food from burgers (£18.50) and stuffed flatbreads (£12) to curries, steaks and salads.

Food arrived quickly and service was efficient and friendly. Breakfast served from 6am.

Rooms at Holiday Inn Gatwick start from £121 Credit: supplied
Enjoy comfort food at the buzzy restaurant and bar Credit: supplied

What else is there?

For those looking to drive, Holiday Extras can package up a stay at the hotel with a range of parking options from longstay to Meet and Greet.

Is it family friendly?

The hotel has connecting rooms, cribs on request and kids can eat free making this a family friendly hotel.

Is there access for guests with disabilities?

Guests can find accessible bathrooms equipped with grab bars, tall toilets, handrails, and a clear turning space for wheelchair users.

As well as easy access for wheelchairs, there are also conveniently located door locks.

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Inside the huge new hotel resort where you can stay inside a converted jumbo jet with converted cockpits and beach pools

HAVE you ever struggled to get to sleep on a plane? Well, what if the plane was actually a hotel?

A new hotel has just opened in Malaysia where you can stay on two planes.

You could stay on a plane at this hotel in Malaysia Credit: 1975 Avenue Hotel
The 1975 Avenue & Hotel has two Boeing 747 planes that have been converted into accommodation – each with nine suites Credit: 1975 Avenue Hotel

In Johor Bahru – the third-largest city in Malaysia – you’ll find the new 1975 Avenue & Hotel formed of two Boeing 747 planes once used by Pan Am and Japan Airlines.

The planes – nicknamed Bove and Bey – form part of the new hotel, which has 38 rooms in total.

To get on each plane, guests will have to board via a jet bridge from the main hotel.

Each plane then has nine suites onboard designed around different countries including Indonesia, China, England and Thailand.

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In the Premium Suites, guests will be able to enjoy two levels of accommodation including a king-sized bed, a freestanding bath, a rain shower and a separate lounge area.

Even the cockpit on each plane has been transformed into a lounge area, complete with original details.

The suites cost from 1,706 Malaysian Ringgits (£267.36) per night.

The two planes sit in the middle of the wider hotel complex where you can book into regular rooms – many of which have views of the two orange-painted planes.

There are 20 other hotel rooms at the complex as well Credit: 1975 Avenue Hotel
Other facilities include a rooftop pool, spa and man-made beach pool Credit: 1975 Avenue Hotel

And below the wings of the planes is where you will find a man-made beach pool, a kid’s waterpark and bar.

The hotel also boasts a rooftop pool, sunken hot tub, a fully equipped gym and a spa as well.

When it comes to grabbing something to eat, the hotel has an all-day dining restaurant as well.

The hotel isn’t too far from Singapore either, as well as just 20 minutes from Senai International Airport.

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The Greek hotel that looks more like the Maldives with overwater villas and floating breakfasts

SOMETIMES finding a holiday spot just for adults that encourages the ultimate relaxation can feel like looking for a needle in a haystack.

Fortunately, one Greek island is home to a premium five-star resort that’s adults-only an will transport you straight to the Maldives.

Stella Island in Crete looks more like the Maldives Credit: Stella Island
It has overwater bungalows as well as ‘nests’ Credit: Stella Island

Stella Island Luxury Resort in Crete, Greece looks as if it belongs in the bucket list destination thanks to its crystal clear water and overwater bungalows.

A massive lagoon-style pool also snakes through the villas.

There are 12 room types to choose from, including overwater nests where ground floor rooms have swim up pools.

And it isn’t just the pools that are great – the complex also has seven restaurants to choose from including a buffet, fine dining venue, Greek taverna, steaks and cuts restaurant, an Asian spot, a Mexican spot and a more casual lunch restaurant.

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You won’t be short of places to grab a tipple either, as there are five poolside bars.

Inside the hotel you can indulge yourself too, at the spa with an indoor heated pool, Turkish bath, hot tubs and massages available.

There’s a gym, tennis courts and padel courts too as well as the option to paddleboard on the pool that weaves through the complex.

If you really want the Maldives treatment, you could even have your breakfast floating in the pool.

The adults-only resort also has a spa Credit: Stella Island
Collage of travel items including a plane, sunscreen, passport, suitcase, and plane tickets, advertising The Sun's travel Instagram account.

A recent visitor said: “Such an amazing place in every way. The resort is exceptional from the moment you arrive.

“The food in the restaurants is amazing but I have to say that the buffet is the best I have encountered.

“First class entertainment and service in all areas.

“We enjoyed it so much, we’ve already booked for next year.”

Just 15 minutes walk from the resort is the village of Analipsi, where you will find a selection of small shops as well as tavernas.

What makes all of this even better is that from stepping outside of Crete airport the resort is only 15 minutes away.

The easiest way to get to the resort is by flying to Heraklion Airport on Crete, which costs as little as £29 per way.



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I found a London hotel where you get an entire SUITE to yourself for £32.50pp a night

FINDING a London hotel room that isn’t the size of a shoe box and is actually affordable can be a real challenge.

Luckily, I’ve done my research and have found an underrated hotel that hides a secret bargain.

You can bag an entire suite-sized room for £32.50pp a night at this underrated London hotel Credit: A&O Hotels
Collage of travel items including a plane, sunscreen, passport, suitcase, and plane tickets, advertising The Sun's travel Instagram account.

This stay offers suite-sized rooms for a very reasonable £65 – which is less than what you’d pay for those broom cupboard-sized rooms in the city centre.

Not only that, but the hotel has great connections into Central London, plus has attractions like the Minecraft Experience and The Legend of the Titanic exhibition less than 10 minutes away.

Throw in unlimited free ferry rides across the river to Canary Wharf, and it might just be the best-kept budget hotel hack in the capital.

Here’s everything you need to know about a&o London Docklands Riverside.

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Where is a&o London Docklands Riverside?

a&o London Docklands sits on the River Thames opposite the skyscrapers of Canary Wharf Credit: Getty

a&o London Docklands Riverside is in Rotherhithe, which sits directly opposite swanky London finance district Canary Wharf.

A stay here even comes with free ferry tickets to cross over the river and reach Canary Wharf in a matter of minutes.

You can take the ferry as many times as you’d like during your stay. Ferries come every 15-20 minutes, and run daily until around 11pm.

The easiest way to get to the hotel via public transport is by taking the underground to Canada Water, and then walking around 10 minutes to reach the hotel.

What is the hotel like?

You can even grab a drink in the “Urban Beach”, the hotel’s outdoor bar overlooking the Thames Credit: A&O Hotels

This is a no faff, no-frills spot which makes for the perfect budget-friendly base on a trip to London.

The building is a restored 17th century wharf warehouse, bringing a touch of the area’s maritime history to your stay – but all of the amenities here are super modern.

Everything here is designed for efficiency – the check-in process is quick and easy, there are vending machines throughout with snacks, drinks and toiletries, and reception are on-hand 24 hours a day to help.

There’s an indoor bar and lounge area, plus an outdoor ‘Urban Beach’ bar with plenty of parasol-topped tables for soaking up the sun in the warmer weather.

What are the rooms like?

It’s hard to find a better value London hotel for £32.50pp a night Credit: Jenna Stevens

This London stay offers the ultimate room hack – entire suite-sized rooms from just £65 per night.

a&o London Docklands Riverside used to be a Hilton Doubletree hotel, however since a&o took over ownership, you can snag a large room for a shockingly low price.

This is because some rooms here which were once sold as King Junior Suites are now being sold for the price of a regular double room.

This means that you could bag an entire suite with a big double bed, lounge area with a sofa, desk to work from and even a balcony overlooking the Thames for just £65 per night.

That works out to only £32.50pp per night (almost unheard of for a Central London hotel).

Prices vary depending on the time of year you visit, so if you want to bag this price, make sure to look for off-peak season stays such as weekdays in the winter.

As this accommodation is owned by a&o hostels, there are actually dorm rooms on offer here, too.

If you’re a seasoned traveller that doesn’t mind sharing a room, you could bag a stay here from as little as £19 per night – perfect if you just want a place to crash after a concert or event.

What is there to eat and drink?

Tuck into a buffet breakfast in the morning in the modern restaurant Credit: A&O Hotels

Breakfast here is served buffet-style with all the usual suspects – eggs, sausage, bacon, cereals – plus a pancake machine with Nutella and maple syrup.

It’s definitely worth heading out into the city to grab lunch and dinner, as London is full of amazing restaurants inspired by all sorts of cuisines.

Cross the river into Canary Wharf and you’ll soon spot Big Easy – a huge, American-style BBQ restaurant that sits on top of the underground station, with huge neon signage that reflects onto the water below.

Here you can feast on steak, ribs, fries, corn on the cob and more, all lathered in thick barbecue sauce. Messy, but so delicious.

What else is there to do there?

Make sure to hop on the ferry to Canary Wharf and visit Fairgame for a fun night out Credit: wearefairgame

When you’re out in Canary Wharf, make sure to book in a session at Fairgame.

Head towards the giant yellow rubber duck on the waterfront and behind it you’ll find a playground for grown-ups.

Inside there’s street food-style stalls, a bar serving crazy cocktails and, most importantly, loads of fairground-style games like whack-a-mole and basketball hoop-shooting.

If you’ve got kids with you, or just fancy a wholesome day out, hop on the DLR to Mudchute Farm.

Here you’ll find a farm with a surreal feel, where you can see alpacas, goats, sheep, chickens and more grazing grasses backed by London skyscrapers.

There’s even a community garden on-site where you can get stuck in and lend a hand planting flowers, fruits and vegetables.

Is it family friendly?

a&o London Docklands Riverside is family-friendly, with private, family-sized rooms and even pram hire from reception.

The hotel also has dog-friendly rooms, with a fee of £13 per pet per day.

Is the hotel accessible?

The hotel is accessible with step-free access onto the property and elevators to reach the rooms.

Make sure to mention any specific needs you may have upon booking.



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Premier Inn confirms new 187-bedroom hotel in famed English seaside resort – and it’s in an old nightclub

PREMIER Inn has confirmed it is opening a new 187-bedroom hotel in a popular seaside resort.

The UK’s largest hotel chain has transformed the site of a former nightclub complex in the city centre. 

A construction site with scaffolding covering part of a building on a city street.
The new six-storey Premier Inn hotel in Brighton is close to the seafront Credit: CHRIS DALTON PHOTOGRAPHY
A purple Premier Inn sign with a sleeping moon and stars, against a backdrop of green trees.
Premier Inn currently operates nearly 850 hotels in the UK Credit: AFP via Getty Images

Located near to Brighton seafront, building work has now been completed with a “topping out” ceremony taking place this week. 

The budget hotel is set to open its doors to customers in early 2028.

The new hotel, which will trade as Premier Inn Brighton City Centre (Seafront), will feature the chain’s latest bedroom designs.

In addition to enhanced Premier Plus rooms, guests can enjoy a ground-floor restaurant.

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The six-storey development will also include a reception area and landscaped roof areas.

Once opened, the new hotel will be the second Premier Inn in Brighton.

Simon Lancaster, Whitbread’s head of construction for London and the South, told The Argus: “It is always a proud moment topping out a new Premier Inn hotel, and it is especially significant at a location as prominent as West Street in Brighton.

“Completing the frame brings us another step closer to delivering a flagship new Premier Inn for the city, and I would like to thank everyone involved for their dedication, expertise and hard work in reaching this stage.” 

The development forms part of Whitbread’s strategy to expand Premier Inn hotels in high-demand city-centre locations.

Premier Inn currently operates nearly 850 hotels in the UK.

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Children ‘unleashed’ to grab all the sunbeds at hotel on £3,000 Spain holiday

One mum says her family was unable to use the pool because of the tactics used to grab all the spaces

Mum films moment kids ‘unleashed’ to bag sunbeds on £3,000 Spain holiday

A mum says sunseekers recruited their children to sprint over and claim sunbeds at a Spanish hotel – leaving her family unable to sunbathe onsite for half of the holiday. Cait Fennel, from Liverpool, set off to Salou, Spain, with her husband Matty Fennel, 34, and five-year-old son Ralphy Fennel for a week-long holiday.

After arriving at Hotel Best Oasis Park, Cait noticed there were no free sun loungers. The 42-year-old said holidaymakers would begin queuing outside the pool area at around 8:45am, despite the doors not opening until 10am.

The mum-of-one said the second the doors opened, holidaymakers would ‘charge’ towards the sunbeds, with speedy children apparently ‘unleashed’ to get there first. Cait said guests would leave their beach bags in a queue to reserve their place and would even ‘sneak’ in through the hotel gym to get to the pool first.

After three days of being unable to bag a sunbed, Cait conceded defeat and eventually joined the early queues – but didn’t run. The administration worker posted footage of the sunbed wars online, with the caption: “The sunbed wars are wild! Pool doors open at 10am – it’s survival of the fittest!”

Footage shows kids sprinting to the sunbeds while adults speedwalk behind, chucking towels onto the loungers. Photos also show desperate sunseekers dumping their beach bags in the hour-long queue.

Cait said: “The door opened at 10am and people started queuing at 8.45am. It was kids and adults every day, some were queuing inside as well. They’d leave their bags in the queue – there was a queue of beach bags.

“The second they opened the doors they would charge. They definitely enlisted the kids to run and get the sunbeds. It was madness. I’ve been on a lot of holidays and never experienced anything like that.

“There was a gym in the hotel and what people were doing was sneaking in the gym and as soon as the doors opened they would come out. That was the lengths people went to.”

Cait said the situation became so chaotic that her family avoided the pool altogether for the first three days of their holiday. Cait said: “The first three days we didn’t go to the pool for that reason. We saw how busy it was and never got beds. We had to get involved to an extent. We actually went down and attempted to get a bed, we didn’t run. The rest of the time we spent our time on the beach.”

Cait said the daily scramble took the relaxation out of their £3,000 holiday and believes the hotel could have done more to prevent the chaos. Cait said: “It’s not what you’re on holiday for, you go on holiday to relax. It was chaos, it was stressful. There were beds you had to get yourself and there were people running to the beds stacked up, which contributed to the chaos.

“It is just madness, it made no sense. The holidaymakers did what they had to do. We didn’t want to get involved in the chaos but we ended up having to queue.”

Cait’s post racked up more than 27,000 views with commenters slamming the situation. One wrote: “Worst nightmare.”

Another commented: “Sad people.” One added: “It is absolutely embarrassing.”

Best Oasis Park has been contacted for comment.

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Inside Phoebe Dyenvor’s lavish hen-do with Corrie star mum at £1,500-a-night London hotel ahead of wedding

Phoebe Dynevor has enjoyed a lavish hen with her family and friends at a £1,500-per-night London hotel.

The Bridgerton star, 31, was joined by her sister Hattie, 22, and Coronation Street star mum Sally, 63, ahead of her wedding to American actor Cameron Fuller.

Phoebe Dynevor has enjoyed a lavish hen with her family and friends at a £1,500-per-night London hotel Credit: Instagram/hattiedynevorr
The Bridgerton star, 31, was joined by her sister Hattie, 22, and Coronation Street star mum Sally, 63, ahead of her wedding to American actor Cameron Fuller Credit: Instagram/hattiedynevorr

Hattie shared a series of stunning photos to Instagram and captioned them: “Fuller love for Phoebe.”

In the snaps Phoebe looked stunning in a silver metallic mini-dress which she paired with strappy heels.

Waterloo Road actress Hattie also looked gorgeous in a pale pink mini dress and white vanity bag by Saint Laurent.

Their mother Sally, who has played Sally Metcalfe on Corrie since 1986, posed alongside her daughters in a stylish black dress.

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Hattie shared a series of stunning photos to Instagram and captioned them: “Fuller love for Phoebe” Credit: Instagram/hattiedynevorr
The bedroom was decorated with golden balloons and a bridal banner Credit: Instagram/hattiedynevorr
Phoebe looked stunning in a silver metallic mini-dress which she paired with strappy heels Credit: Instagram/hattiedynevorr
Waterloo Road actress Hattie looked gorgeous in a pale pink mini dress and white vanity bag by Saint Laurent Credit: Instagram/hattiedynevorr

The hen party stayed at five-star Broadwick Soho and her room was decorated with gold balloons and giant letters spelling out “Bride to Be.”

Personalised pink and cream wash bags were also laid out on beds for members of the party.

The ladies sat for dinner at Italian restaurant Nina in Marylebone and enjoyed a personalised menu for their special night.

It featured the restaurant’s £76-per-head set menu and was titled “Fuller love for Phoebe!!!”

The ladies sat for dinner at Italian restaurant Nina in Marylebone and enjoyed a personalised menu for their special night Credit: Instagram/hattiedynevorr
Personalised pink and cream wash bags were also laid out on the beds for members of the group Credit: Instagram/hattiedynevorr

The sharing menu included house focaccia with parmesan butter, taleggio arancini, bluefin tuna, yellowtail crudo, duck ragu bianco and cacio e pepe.

Also on offer was whole grilled seabass, chicken milanese and parmesan and truffle fries.

While, boozy tiramisu and stracciatella burnt cheesecake were the choices for dessert.

Phoebe has said the wedding will be this year but she has kept details of the nuptials largely private.

Cameron — the son of A Quiet Place and The Purge producer Bradley Fuller — is no stranger to the spotlight, yet he and Phoebe have been extremely private about their relationship.

And Phoebe’s mum is clearly a fan of Cameron as appearing on Loose Women in 2024, Sally told the panellist that she was “thrilled” about her daughter’s engagement and said Cameron was a “lovely man”.

The soap icon told the panel: “My daughter has just got engaged…

“He’s gorgeous, he’s such a lovely man. I’m so, so happy. I’m thrilled, it’s actually made my year.”

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I stayed at the English hotel right by iconic racing track with epic kids activities and one of the UK’s biggest spas

Collage of a man and two boys watching a race car, a brick building, and a man in knight armor on horseback.

THERE aren’t many places where you can watch the Grand Prix then have a round of golf before relaxing in a spa.

But at the Whittlebury Park Hotel — just a stone’s throw from Silverstone — you can do all that and much more.

Enjoy a grand day out at Silverstone Credit: Getty
The Sun’s Alex West and his lads take in the track Credit: Alex West

The privately owned 4* hotel in Nottinghamshire boasts one of the UK’s largest spas, while its championship golf course has played host to some of the world’s top golfers.

And better still, it is just a ten-minute drive from the mecca of motorsport and its brilliant museum.

In fact, it’s so close to Silverstone you can hear the cars bombing round the track while you enjoy a clotted cream tea overlooking the 300-acre estate.

The central courtyard is a great spot in the summer, thanks to the buckets of games for kids — including a pickleball court I struggled to tear my seven-year-old away from.

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It also has two fantastic games rooms stuffed with table tennis, air hockey, darts, a giant KerPlunk set, PlayStation 5, and loads more.

And next-door, a movie room is set up with dozens of films, bean bags and complimentary popcorn.

You could easily spend a day just chilling there.

But my kids don’t chill and they are up at daybreak — which is when the early opening time (6.30am) at the swimming pool came in handy.

We left the kids splashing about to indulge in some much-needed quiet time in the sauna and steam room.

Budding golfers, on the other hand, will want to get themselves out on the championship course to practise their swing.

And if that’s not enough, the hotel is also home to a driving range, simulators, PGA professional coaches and an award-winning clubhouse.

If you’re a mega fan, make sure to book a room overlooking the course.

Our lovely family room had great views of the green so I could watch people putt while the kids tucked in to the welcome hamper full of sweeties and biscuits.

Aside from the golf and kid-friendly fun, one of the best things about Whittlebury is its location.

Silverstone Museum is just five minutes away in the car, with tonnes of interactive stuff.

This includes a state-of-the-art immersive VR experience called Black Cats and Chequered Flags where visitors can try out life in the pit lane before taking to the track alongside F1 legend Alberto Ascari.

The hotel is in the perfect spot for racing circuit Credit: Alex West
The museum is home to vintage motors Credit: Alex West

There is also an incredible collection of classic racing cars and bikes.

And most days there is real-life action taking place on the circuit.

Guests can wander down to stand next to the Wellington straight and Luffield corner as the cars scream by.

When the kids tire of the car gimmicks, Warwick Castle is around an hour’s drive away.

Take in a bout of jousting at Warwick Castle Credit: Alex West

GO: TOWCESTER

STAYING THERE: An overnight Summer Family Break costs from £370 based on a family of four sharing two double rooms, arriving on September 1.

The package includes full access to Leisure Club facilities, a three-course dinner and hot and cold breakfast buffet.

See whittlebury.com.

The place tends to be heaving on Fridays in the school summer holidays (we learned the hard way) but the scale of the old fortress is certainly breathtaking — literally, that is, if you want to climb to the top of the tower and along the ramparts.

Its main hall is bursting with a staggering collection of weapons and chivalric suits of armour.

But the star attraction is the medieval jousting contest, set in a brilliant historical recreation of the War of the Roses.

There’s also a falconry show, archery and a terrifying dungeon experience (for kids aged ten and over).

Little ones don’t need to miss out, either, with Zog’s play area and a Horrible History maze.

At the end of our two-night stay, our very active children had barely had a moment’s downtime — racing round the attractions like the cars at the Silverstone race track.

So start your engines. You’re in for a great ride at Whittlebury.

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Jacob Elordi splashes £60,000 on hotel suite to impress girlfriend Kendall Jenner as he promotes new film The Dog Stars

BIG screen star Jacob Elordi booked a hotel’s £60,000-a-night penthouse to impress girlfriend Kendall Jenner.

The Wuthering Heights Heathcliff actor splashed out on the Claridge’s suite so she could “see the stars” sources said.

Jacob Elordi and Kendall Jenner seen at posh Italian restaurant Cipriani in London Credit: Goff
The actor secured the penthouse suite at Claridge’s, which is billed as the most expensive in London Credit: Claridges

Reality TV star Kendall, 30, joined Jacob, 29, for his whistlestop London visit as he promotes Ridley Scott’s new post apocalyptic thriller, The Dog Stars.

The pair were pictured out with his dad John at posh Italian restaurant Cipriani in London on Wednesday night.

Insiders said Australian Jacob secured the Mayfair suite, billed as the most expensive in London, for Kendall while he worked.

A source said: “Jacob is a proper romantic and he wanted Kendall to have that amazing view over London where you can see the stars.

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Jacob splashed out on the suite at the posh London hotel to impress his new girlfriend Credit: Alamy
Kendall Jenner has been dating the actor since February Credit: Getty

“It costs £60,000 a night to stay there.

“But upgrading was worth the money.”

The couple arrived yesterday ahead of last night’s premiere in Leicester Square.

They started dating in February and have since been seen on a number of double dates with Kendall’s sister, Kylie, and her boyfriend, film star Timothee Chalamet.

Jacob at The Dog Stars world premiere in London Credit: PA
Jacob is said to have wanted Kendall to have an ‘amazing view over London’ Credit: Getty

Jacob was photographed at the premiere with co-stars, including Josh Brolin and Margaret Qualley.

The Dog Stars is released next Friday.

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The £60-a-night UK hotel loved by Katie Price

YOU might think celebrities are always off on lavish adventures to far-flung places, but sometimes they opt for a cheap stopover.

Katie Price, who is usually seen in the likes of Dubai or Ibiza, was spotted leaving the Radisson Hotel Manchester City Centre after an evening at the UK Hair and Beauty Awards – and the rooms are really cheap.

Katie Price was seen leaving the Radisson Hotel Manchester City Centre on the weekend Credit: Splash
The hotel is in the heart of the city close to the AO Arena and Co-Op Live Credit: Google maps/ Radisson Hotel Manchester

Found in the heart of the city, the Radisson Hotel Manchester City Centre is the perfect budget-friendly base for exploring the city.

Rates start from as little as £60 with rooms varying from standard and family rooms to suites.

Some of the rooms have floor-to-ceiling windows as well as 50-inch flat-screen LED televisions.

There’s also 24-hour room service for all guests.

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In the mornings, laid out is a full buffet and cooked breakfast options. In the evening, guests can dine at the hotel’s RBG Bar & Grill.

The hotel has an outdoor terrace too with its own bar and plenty of room for drinks in the evening.

When it comes to facilities, this Radisson hotel has a fitness suite, heated pool, sauna, and steam room.

The Nu Spa offers a variety of treatments including facials, body treatments, and massages.

These facilities aren’t complimentary for all guests though as those with a standard booking will have to pay an extra £15 per room to use the pool, steam room, and sauna.

The gym remains free of charge for all bookings.

Rooms range from standard to family and suites starting from £60 Credit: Google maps/ Radisson Hotel Manchester

In the lobby is a self-serve refuelling station selling snacks and soft drinks throughout the day and evening.

For those who aren’t heading off to a glamorous event, the Radisson Hotel Manchester City Centre is in an ideal location to explore Manchester.

The AO Arena, which will see Hilary Duff take to the stage next month, is actually opposite the hotel.

Co-op Live is a short tram ride away which will welcome the likes of A$AP Rocky, Andre Roux, Karan Aujla and Westlife are performing in September.

It’s also near the National Football Museum, Printworks and Manchester Victoria Station.

There’s a large breakfast buffet in the mornings and dinner at the RBG Bar & Grill Credit: Google maps/ Radisson Hotel Manchester
It has an indoor swimming pool, fitness centre and spa too Credit: Google maps/ Radisson Hotel Manchester



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The hotel resorts with the BEST kids clubs from discos and indoor race tracks to DJ sets

IT can be hard to relax on holiday when kids are running riot – so check out these hotels where children’s clubs take centre stage.

Kids can play games, try out new sports, check out the waterparks enjoy the mini disco, and even have a whole plan curated for them – here are some of our favourites.

Daios Cove in Crete has specially curated children’s activities Credit: Booking.com
GF Victoria has a kids’ club with a race track inside Credit: loveholidays

Parklane, Cyprus

Parklane Hotel in Cyprus has one of Europe’s largest kids clubs Credit: Booking.com

Not only will the Parklane Hotel in Limassol be a hit with the adults but kids will love it too.

The Explorers Kids Club at Parklane covers more than 3,000m², making it one of the largest kids clubs in Europe.

With its sensational castle kids club, pirate ship splash pool and sports facilities, for children aged from four months to 11 years.

Flights and a stay in this hotel start from £699pp.

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TUI BLUE Sensatori Akra Fethiye, Turkey

TUI BLUE Sensatori Akra Fethiye has five swimming pools and plenty of activities for kids Credit: TUI.co.uk

The TUI BLUE Sensatori Akra Fethiye is another fab family spot with five swimming pools, six restaurants and seven bars.

The Kids’ Club runs six days a week, with activities like Silly Science and Water Mania.

There are activities designed for teens too, including mocktail-making sessions – every evening kicks off with a children’s show but there are also cabaret performances and silent discos.

You can get a 7-night all-inclusive stay here from £1058pp.

GF Victoria, Tenerife

There’s an indoor racing track for kids at the GF Victoria Credit: GF Victoria Costa Adeje

Children will be obsessed with the kids’ club play area at GF Victoria in Tenerife which has a whole programme of activities.

There’s a Baby Club too where little ones can play and craft at the Mini Club; kids can race around on the track. There’s also a Teen Club with gaming, DJ sets, table football and air hockey.

For more action, there’s an adventure park with a climbing wall, hanging bridges, zip line and tree houses.

A family of four can stay here for seven-nights in September from £659pp.

The Land of Legends Nickelodeon Hotels & Resorts Antalya, Turkey

If you want round the clock entertainment head to The Land of Legends Nickelodeon Credit: On the Beach

This hotel is a children’s haven thanks to its ample amount of activities not to mention warm weather.

When it comes to activities, Club Nick offers unforgettable experiences for children with themed activities, play areas, and beloved Nickelodeon characters.

It doesn’t stop there either as there are themed rooms inspired by SpongeBob SquarePants, PAW Patrol, Dora, Teenage Mutant Ninja Turtles, and Star Trek.

Also included is free access to the Land of Legends theme park – seven-night stays start from £1,635pp.

Daios Cove Hotel, Crete

Scott Dunn curates kids club experiences at its hotels and resorts Credit: Scott Dunn

This hotel sits on a hillside overlooking its private bay on the north-east part of Crete.

Run by Scott Dunn, this hotel has a specially designed programme for children from babies to 11-year-olds.

For children aged 5-7, the Voyagers Kids Club includes activities like watersports, semi submarine trips and mocktail masterclasses.

A family of four can stay here for five nights from £3,988 or £199pppn in October.

Prices correct at the time of publication.

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Jet2 warning over certain hotel bookings – ‘can fine or evict you’

Jet2 has issued a serious alert to holidaymakers

Jet2 has issued a warning to holidaymakers who have booked a certain type of hotel room, amid a very busy summer for international travel.

The operator took to X, formerly Twitter, on Tuesday morning (August 18) to share some important safety guidance with those who will be staying in a hotel room with a balcony. Jet2 said: “Booked a hotel with a balcony? Follow the safety advice, avoid risky behaviour and keep an eye on friends who might be unsteady.

“Hotels can fine or evict you for unsafe behaviour – and your insurance might not cover balcony incidents. One slip can change everything.”

The UK’s Foreign, Commonwealth and Development Office (FCDO) reminds travellers that Brits have been seriously injured, or killed, after falling from hotel balconies while abroad. Many falls involve alcohol and people are urged not to try to jump from balcony to balcony, or to climb up to get into their room from the balcony.

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Holidaymakers should also never jump from a balcony into a swimming pool. FCDO guidance for Spain adds that hotels and other establishments “will evict you if you behave dangerously on balconies”. You could also get a fine.

The FCDO advises Brits heading abroad not to take any unnecessary risks around balconies or other elevated areas, especially while under the influence of alcohol or drugs. “If you are staying in a room with a balcony, follow the safety advice at the hotel or apartment, and watch out for friends who may be at risk.”

In certain areas, you could face a fine or be thrown out of your hotel if you are found to be acting irresponsibly around balconies. Your travel insurance provider may not pay out for incidents that occur on a balcony or if you were under the influence of drink or drugs when the incident took place.

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I stayed at epic Hard Rock hotel – 1 thing was obvious the moment I walked in

Sitting in the heart of the city and surrounded by museums and bars, the Hard Rock Hotel Madrid manages to be entertaining enough on its own

Music is the lifeblood of the soul, I firmly believe everyone needs to listen to music to stay alive. But there’s people who love music (human beings, birds) and there’s people who love music (Radiohead fans). I always thought the Hard Rock Hotel catered exclusively to the latter group, until I made a trip to their Madrid location in July.

In fact, the Hard Rock Hotel is a haven for anyone who has been to a live gig all the way up to those people who camp outside Wembley Stadium, just so they can feel what it’s like to be squished against a barrier for hours with the force of a thousand fans.

Located in Madrid’s Atocha neighbourhood and a few minutes walk from the station that shares its name, it’s also just a 20 minute drive from the airport. This makes it an absolute sweet spot for exploring the city – that’s as soon as you’re done with the inside.

Room

Madrid is hot, but Madrid in July may as well be located on the surface of an exploding star. However, the air conditioning in this hotel is next level – and it’s the first thing I noticed as I walked in to their lobby. That was seconds before my eyes clocked the museum of artefacts in the lobby.

A gorgeous Menina sculpture statue covered in song lyrics from Spanish popstar Rosalia sits on one side of the entrance, with a giant bull greeting on the other. The lobby is a cornucopia of musical artefacts alongside the art, with guitars and pics from famous rockstars and little explainers for those less in the know.

It’s difficult to have so much stuff everywhere and not feel too kitsch, but while it certainly straddles that line, it feels more exciting than it does over-the-top. A wonderful touch I enjoyed was that all the staff have their favourite artist on their name tags. While checking in, I had a lovely chat with a guy about the new Madonna album – it was Pride season, after all, and Confessions II is this summer’s gay album.

One thing that struck me was how friendly and helpful all the staff were here. This is my favourite thing about the hotel: I never felt like a burden, even as I asked questions about how to get somewhere or if I needed toothpaste brought up to the room.

I stayed in a double-bed room overlooking the lobby. The beds are dreamy – I was clocking in 30,000+ Garmin steps (if you know, you know) and resting my head on a cloud and my body on another, bigger cloud, really helped me keep the party going. Despite music pumping from individual rooms and a Pride party on the Saturday afternoon, I could at most feel a murmur and a vibration.

The rooms aren’t huge, which while not unfamiliar to a city centre hotel, may be an issue for those bringing suitcases of clothes. I brought a backpack and fairly easily expanded into the clothes storage space.

However, this was mitigated by some lovely touches – the soundbar makes getting ready an absolute delight and if you don’t have any playlists, they provide you with one. The rain shower was, also, desperately needed after walking about in 40 degree heat. The cherry on top is the ring light mirror too – you best believe I did a photoshoot.

Amenities

The hotel boasts a restaurant and bar in the lobby area, as well as a rooftop bar and a pool with access to a bar and food. I dined at the Sessions restaurant on one Friday night.

Its definite plus point is a huge menu, meaning even the most fussy eaters will have something to eat, from patatas bravas to croquettes to onion rings and ribs. I would say this is fairly standard fare – if you’ve eaten in a Hard Rock Cafe, you’ve eaten the food here. But good for those in a pinch.

However, I cannot recommend enough going to the rooftop bar at sunset. The city sets alight with golden hour glow – sipping on a gorgeous cocktail as Madrid reveals its beauty to me is something I will never forget.

The pool, meanwhile, is good for jumping in to cool down, but is not the biggest I’ve ever seen. The real stars of the pool area are the bookable cabanas, making it ideal for decompressing, reading a book and hoping the hangover doesn’t kill you off.

Location

The location is an absolute highlight, with the Museo Nacional Centro de Arte Reina Sofía, the Museo Nacional del Prado and the Museo Nacional Thyssen-Bornemisza all within walking distance.

It’s also on the edge of the huge El Retiro Park, with so much inside (including a botanical garden) that it would take several days to explore. On the edges of this I found a smaller, free version of the Reina Sofia too, proving art is foundational to a Madrid experience.

Sol station is a 20 minute walk from the hotel – I arrived during Pride, so while I didn’t get to experience the area’s restaurants, this was the epicentre of the entertainment, with live singers on a huge stage and hundreds of people dancing.

And no trip to Spain is complete without some churros – a 29 minute walk from the hotel is the famous Chocolatería San Ginés, which has existed since 1894. Here you can get affordable churros in chocolate so good I’m surprised Arthur Slugworth didn’t go in to steal the recipe. It’s so good in fact Madrid’s police officers are often spotted in there.

Is it worth the trip?

It’s hard not to recommend the Hard Rock Hotel. Not only is the location one of the best in the city, the hotel is just so exciting to stay in. Couple that with comfy beds you can sink into, the minor issues were outweighed by the force of its riff. If you like fun, you’ll like the Hard Rock Hotel.

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Travellers can bag ‘free premium hotel room upgrade’ during this 90-minute window

Turning up at the hotel check-in desk straight away might be harming your chances of getting a more premium holiday experience

Checking into your holiday at the earliest possible opportunity might seem like the savvy move at first, but it could be ruining your chances of getting a luxury hotel room free-of-charge. According to industry analysis from travel experts, checking-in during a specific 90-minute window could be the ultimate strategy.

Graziano Gagliardi at Private Italy Tour claims that turning up at the front desk between 4.30pm and 6pm gives reception staff a much clearer picture of the premium suites that remain available. Arriving too early, say 2pm for instance, means housekeeping is likely still preparing and cleaning rooms, which leaves workers unable to confirm what higher-tier options are unoccupied for the night.

Gagliardi said: “If standard check-in begins at 2pm or 3pm, arriving immediately may not give you the best chance of an upgrade. Housekeeping may still be preparing rooms, while reception staff may not yet know which guests are arriving, cancelling or requesting changes.

“By around 4.30pm, the hotel usually has a much clearer picture of its room availability. If a larger room, a better view or a higher category is likely to remain empty, staff may have more flexibility to offer it.”

Turning up extremely late can also backfire, he claims, particularly at smaller boutique properties that operate limited front desk hours. He said: “Turning up at 10pm without warning is not a clever upgrade trick. If you expect to arrive late, always notify the hotel in advance.”

Holidaymakers booking shorter stays of one or two nights stand a significantly higher chance of being bumped up to a better class of room. Terms outlined by major hotel chains like Hilton confirm that complimentary upgrades strictly depend on space being continuously available for the entire duration of a guest’s stay.

A similar policy is enforced by Marriott, which explicitly states that room improvements are determined upon physical arrival at the front desk. Experts warn that travellers should remain realistic, as an upgrade often means securing a quieter location, higher floor, or better balcony view rather than the top luxury suite.

To maximise your chances, Private Italy Tour recommends using a specific phrase to politely ask front desk staff without sounding overly demanding or entitled. The travel guru suggests asking: “I understand it depends entirely on availability, but if there are any complimentary upgrades available this evening, I would be very grateful to be considered.”

Joining a hotel’s free membership scheme prior to travel can also boost your odds, as many major operators prioritize enrolled guests for empty premium spaces. However, guidelines published by Hilton Honors clarify that simply signing up does not guarantee a better room without holding eligible membership status or rates.

Guests celebrating genuine milestones such as birthdays, anniversaries, or honeymoons are advised to notify the hotel a few days before their arrival date. Mentioning a real special occasion often encourages reception teams to offer a complimentary perk or a room improvement.

Finally, the experts strongly warn holidaymakers against manufacturing fake complaints or inventing faults with their original room just to pressure staff into moving them. Dishonesty is far more likely to harm your chances than help them, meaning a polite, well-timed request during that crucial 90-minute window remains your absolute best bet.

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David & Victoria Beckham return to £2,000-a-night Portofino hotel 29 years after first secret holiday there as a couple

ROMANTIC David and Victoria Beckham returned to the hotel where they sealed their love on a first holiday in 1997.

The couple went back this weekend to the retreat where they holidayed in secret 29 years ago before making their relationship public.

David and Victoria Beckham returned to the hotel spot where they sealed their love on a first secret holiday Credit: Mert Alas & Marcus Piggott
The A-list pair shared a photo of themselves on a balcony overlooking the Med Credit: Instagram

Posh and Becks shared a photo of themselves on a balcony overlooking the Med at the Splendido hotel in Portofino on the Italian Riviera.

Mum-of-four Victoria, 52, wrote next to the image: “Back in Portofino where we began in 1997.”

David, 51, also shared a video of his wife walking into the £2,000-a-night hotel and wrote: “29 years ago we came to Portofino to this hotel before anyone knew we were dating and here we are back again.”

In a Netflix documentary, Victoria revealed a never-before-seen picture from the 1997 trip, saying it was the first time they had met away from a car park where they secretly dated.

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She said: “I know, it makes it sound like we’re really dodgy. We’d already fallen in love before then, but it was definitely the first time that we’d been somewhere so romantic and so private.”

They got engaged the next year.

On their current trip, the pair stopped for a drink before returning to their yacht moored at Portofino.

They are holidaying with son Cruz, 21, and daughter, Harper, 15.

Posh and Becks at Portofino in ’97 Credit: Instagram/@victoriabeckhambeauty
They are on holiday with children Harper and Cruz Credit: Instagram

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The UK’s BEST value hotel package deals

FORGET boring B&B stays – weekend getaways just got a lot more exciting.

Best Western have put together loads of unique “GEM packages“, which include not just your hotel stay – but food, drinks and quirky activities and attractions, too.

This Peak District stay comes with breakfast, dinner, a packed lunch, hiking trails and flask refills Credit: Getty

These value-packed package deals that bundle everything from private hot tubs with free-flowing Prosecco to psychic readings into one price.

Whether you’re wanting the ultimate girls’ night in or a couples’ Peak District hiking break, these staycation deals do all the planning for you.

Peak District adventure stay

Explore the great outdoors in comfort with this GEM stay at Mosborough Hall Hotel.

Here all your meals will be taken care of, including breakfast, a two-course dinner, plus a packed lunch to take out with you on your adventures.

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You’ll also be given a hiking map packed with trails to explore, plus free flask refills of hot drinks to keep you energised and hydrated.

With everything taken care of, all that’s left for you to do is get out into nature and soak up the beautiful sights around you.

Some of the top walking trails nearby include Mosborough and Eckington Woods, as well as the bluebell-dotted Moss Valley Trails.

Return back to Darcy’s restaurant and grab a well-deserved drink from the hotel’s cocktail bar, and you’ve got yourself a wonderful weekend away.

Book the Peak District stay at the Mosborough Hall Hotel from £113.80 per night

The “Ultimate Girls’ Night In’ staycation

The Ultimate Girls Night In package includes three bottles of Prosecco upon arrival Credit: bestwestern.co.uk
Inside the modern lodges at Brackenborough Lakes Credit: bestwestern.co.uk

You and your best mates, a hot tub lodge, flowing Prosecco and takeaway for dinner – what’s not to love?

The Ultimate Girls’ Night In Package at Brackenborough Lakes does what it says on the tin, and provides the perfect recipe for a girly staycation.

Brackenborough Lakes & Resort is a peaceful hideaway close to the historic market town of Louth. On-site there’s a bar and restaurant, plus evening entertainment like music tribute acts.

This package includes an overnight stay in a modern lodge with a stylish interior, plus decking and an outdoor hot tub overlooking the serene lake.

That’s not all – you’ll get THREE chilled bottles of Prosecco upon arrival, £15 takeaway credit per person, and a continental breakfast of bacon baps, fruit, pastries, juice and more delivered right to your door.

Book the Ultimate Girls Night In package in Louth from £89pp

Indulgent Yorkshire Cream Tea break

Sit down to a traditional Cream Tea at The Craiglands Hotel Credit: Google maps / The Craiglands Hotel, Sure Hotel

Two nights in a Victorian countryside hotel, Cream Tea, two-course dinners, wine, breakfast and even a packed lunch? This Yorkshire break is truly indulgent.

Upon arrival to The Craiglands Hotel, you’ll be treated to Cream Tea with scones and your choice of tea or coffee in the hotel Brasserie.

Then it’s time to explore the grounds or simply rest up in the room before sitting down to a two-course dinner with a seasonal, locally-sourced menu. Plus you’ll get to celebrate your getaway with a free bottle of wine or Prosecco.

Enjoy a Full English in the morning and grab your packed lunch to go, ready for a day of exploring Ilkley Moor or the Yorkshire Dales.

Then it’s back in time for dinner again, before lazily rolling out of bed with included late check-out in the morning. Dreamy.

Book the Indulgent Yorkshire Break package from £150 per night

Mind-blowing Clairvoyant stay in Bradford

Attend a mind-blowing evening with a clairvoyant before settling down at Bradford Post Hotel Credit: Google maps

If you’re into all things psychics and mediums, you’ll want to book onto this unique Evening with a Clairvoyant stay in Bradford.

Enjoy a two-course meal and free tickets to an event with Steven Holbrook, one of the UK’s top clairvoyants with thousands of Facebook followers.

During the event, Steven shares messages and connections with audience members in a goosebumps-inducing experience.

Then simply retire to your comfy room in the Bradford Guide Post Hotel, before waking up to a cooked breakfast to start your day.

Book the Clairvoyant Stay package from £111.48 per night

Click here to browse even more GEM package deals including tennis, golf and 80’s disco weekend breaks.

Prices correct at the time of publication.

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