Food tourism

A British expat in Tenerife called Caitlin Camp has shared her honest verdict after trying a popular three-course meal at a restaurant on the Canary Islands, as the price left her floored

A woman has shared her honest verdict after trying a three-course meal in the middle of Tenerife, as the price left her floored.

Caitlin Camp, from Manchester, often takes to her social media pages to document and share her life in Tenerife, after having moved there from the UK with her husband, Mattie, and daughter. After living on the Canary Islands for a few years, the family-of-three often shares snippets of their life, including things to do in Tenerife and what life is like as business owners, owning multiple jewellery stores.

In one video, the family brought a friend to try a three-course meal from a restaurant that often goes viral on social media, due to how cheap it is.

“We’re in Tenerife, and we’re on the hunt for the three-course for a tenner menu,” Caitlin said at the start of the video.

As they arrived at the restaurant, called the Savoy, they noticed the offer was in fact €12.95 (£11) for a three-course meal, as she went on to show off the extensive menu available to read outside the restaurant.

“Oh, yum. There’s actually a few things I can see already,” she said as she was reading through the menu.

Meanwhile, Mattie said he’d been looking at the Chinese side of the menu, which was a three-course oriental meal for €12.95 (£11), including a starter, a main with a noodle or rice dish, as well as a dessert.

For their starter, she and her friend opted for some garlic bread, while the man ordered the hot and spicy soup from the Oriental menu. The two women then also got Spaghetti Bolognese for their mains, while Mattie opted for egg fried rice with a curry-like dish to go with it.

After taking a bite, Caitlin said: “First impressions? It’s not terrible. It’s very much you get what you pay for.”

As they got their food, she also shared the kids meal for had come with a main, with her opting for a pizza for her daughter, as well as ice cream for dessert.

Meanwhile, the adults ordered chocolate cake, cheesecake, and ice cream for their desserts. Taking a bite from his cheesecake, Mattie said: “It’s something. It’s not cold. I thought it was gonna be cold. And it’s lukewarm.”

The chocolate cake wasn’t a hit for Caitlin either, as she took a bite and soon declared: “No, this isn’t for me. I’m not a fan of this.”

In total, for the three three-course meals and a kids meal, as well as their drinks, their dinner outing came to €72.87 (£61.97).

Despite the mixed reviews of the food, several people soon took to the comment section to share their thoughts, with one person saying: “Went there last year was €10.95 I think gone up a bit, 3 course for €12 is an absolute steal. And the foods not even that bad.”

“We always come here whenever we come to Tenerife. The food is okay and the staff are lovely,” a second person said, while a third viewer wrote: “Been loads of time cheap and well worth it.”

Someone else said: “The Chinese meal looked way better than the Bolognese.”

Passengers were told to bring their own food and drinks on board after a fire caused a supply disruption

Jet2 has released a fresh update for passengers after many were informed that certain services would be unavailable on their flights. Earlier this week, it emerged that Jet2 had suspended food and drink services and in-flight retail for passengers on selected routes.

At the time, the airline stated it was dealing with an ‘operational issue’ that was ‘outside its control’. The disruption was reportedly triggered by a major supply chain disruption following a fire at Jet2‘s Retail Operations Centre in Middlewich.

The warehouse is reportedly responsible for stocking all catering carts. Consequently, the airline was forced to suspend all food, drink, and Jet2shop retail services on the affected flights.

This meant some passengers were unable to purchase snacks, soft drinks, alcohol, hot beverages, or duty-free items from the cabin trolley. Pre-booked meals were scrapped, and those who had paid in advance for a hot meal or snack deal did not receive their order.

In a fresh update, sent to the Liverpool Echo today (May 15), a Jet2 spokesperson said: “Due to an operational issue outside of our control, there was limited food and drink available to buy on board on Sunday, May 10. We are pleased to say that, since then, customers have been continuing to enjoy our award-winning flights and can choose from a wide selection of food and drink onboard.”

They added: “Our full in-flight retail and food and drink offering will be completely back to normal in the coming days.” Jet2 has also confirmed it is automatically processing refunds for all pre-booked catering back to the original payment method.

While the problem persisted, travellers were advised to bring their own food, drinks and snacks on board, after clearing airport security. However, passengers are prohibited from bringing hot coffee, tea, or hot food from the airport terminal onto the plane. A statement on the Jet2 website states: “You can’t bring hot food or hot drinks onboard our planes for safety reasons.”

At the time, many people turned to social media to find out more about the ‘operational issue’ and to alert fellow passengers. On X, one passenger with the username @BigDogStaff wrote: “@Jet2tweets just had an email and a text message to say there will be no food or drinks available for our five hour flight.”

Jet2 responded: “Hi there, we sincerely apologise for any inconvenience caused by our food and drink services and in-flight retail by unavailable on your flight. Sadly, this is due to an operational issue outside our control. (1/2).”

The airline went on to say: “You are welcome to bring snacks and soft drinks purchased in the terminal onboard with you, but for safety reasons, hot drinks cannot be brought on board. If you have any further questions, feel free to let us know. ^Ellie (2/2).” On the Facebook group, Jet2.Com and Jet2holidays Customer Service and Support, a user asked: “What is happening with no food or drink on Jet2 planes? Just had an email about no food or drink on the planes tomorrow, any idea what happening?”

In the comments, one person wrote: “Been on lots of posts – supply issues due to a fire in a warehouse apparently- just get something in the airport to take on board with you.” Another added: “Just arrived in Greece via Jet2, we pre-ordered hot food but got an email saying it was limited. There was no food, drinks, snacks, and no duty-free trolley, all we got was water.”

A third commented: “Someone I know is flying tomorrow, and they were told this evening that there would be no food, including pre-booked. Maybe it depends on the airport or route.”

In a separate Facebook post, another user warned: “Just a heads up. A friend who is travelling from Leeds tonight has received this. So it may be the same on the return journey.” They shared a screenshot of what appears to be a text message from Jet2.

The message reads: “Due to an operational issue outside of our control, there will be no food, drink or Jet2shop available to buy on board your flight. Unfortunately, this also means that any pre-booked food or drink items will not be available, and we will automatically arrange any refunds for these.

“You are welcome to bring snacks and soft drinks purchased in the terminal (after security) on the flight with you, but for safety reasons, hot drinks cannot be brought on board. We are very sorry for any disappointment this may cause.”

A separate Facebook post by UK travel agency Camel Travel states: “Heads up for those flying with Jet2 at the moment. A fire at Jet2’s Retail Operations Centre in Middlewich on Wednesday has impacted the availability of food and drinks on some flights.”

What seems to be a screenshot of an email sent by Jet2 is also featured. It states: “We will process the refund right away to the payment card used when you booked – but like all refunds these days, it could take three to five working days for the funds to reach you. We’re sorry if you don’t receive any pre-booked items. Our friendly Cabin Crew are looking forward to welcoming you on board and will ensure you have a lovely flight.”