Family holidays

Here’s what Jet2 passengers travelling as a family need to know

Heading off on holiday is an exciting time, but travelling as a family can also prove demanding. You’ll need to ensure everything is organised and all your crucial documents such as passports and boarding passes are sorted.

As well as this before departing, it is useful to familiarise yourself with any rules or regulations you might be unaware of – including any airline requirements. This is particularly important when travelling with children and babies. And by making sure you know what’s expected, you can make your journey as easy as possible.

Here are the latest Jet2 rules for passengers travelling with children and babies.

Firstly, the travel operator allows only those aged 14 or above to travel unaccompanied, and that any passenger under the age of 14 can only travel if accompanied by a passenger aged 16 years or over who will assume full responsibility for them. Jet2 guidance adds: “Some countries impose special conditions for minors who are travelling either alone, or without their legal parent/guardian.”

Passengers are advised to verify the requirements for their destination. When departing or entering Portugal, including Madeira, without a parent or legal guardian, young people under the age of 18 are required to have a letter of authorisation with them.

This letter must be signed by the parent or legal guardian and contain accurate detail confirming the young person’s temporary address and the responsible person’s contact information, while in their destination. Jet2 adds: “To avoid delays at the border, we recommend a copy of the signatories’ (parent or legal guardian) photo identification is carried with the young person for verification purposes, by the authorities at the Portuguese border.

“Residents or nationals of Portugal under the age of 18, leaving Portuguese territory, may additionally require authorisation letters to be legally certified prior to departure.”

Travelling with Jet2 with children and babies

Travellers are permitted to bring up to two items per child or infant at no extra cost, which can include a pram or buggy, a car seat, a baby carrier, and a travel cot. Items must not exceed 32kg in weight and any further items will be subject to excess baggage charges.

Infants under two years of age on the date of travel can fly free of charge. Infants over 7 days old without any underlying health conditions won’t require prior clearance and will be permitted onboard.

However, babies aged between two and seven days old will require prior approval from Jet2.com. Infants 2-14 days old who have been incubated, ventilated or have experienced any birth complications will also need authorisation before flying, and Jet2 says it is unable to carry any infants less than 2 days old.

Bookings can be made before an infant has been born. Should their name be unconfirmed, simply enter the first name as ‘Unborn’ and last name as ‘Baby’. Jet2 further explains: “Once the infant’s name has been confirmed, contact us and we’ll be happy to update the name free of charge.”

Infants will be positioned on the lap of their accompanying adult and fastened using an extension seatbelt, which will be supplied by cabin crew and you are not allowed to use your own infant or extension seatbelt. Alternatively, you can reserve a seat for them where they’ll need to sit in a car seat, provided it meets the necessary criteria.

Anyone wishing to book a seat for an infant is advised to contact the Jet2 Customer Service team for guidance and costs. Jet2 is also informing passengers that if you’re flying with an infant and you’ve already added a hold bag to your booking, your allowance will automatically be increased by an additional 10kg per infant, free of charge.

Airline and travel company has contacted all passengers with holidays booked to inform them of a change to when booking documents are sent out amid Middle East conflict concerns

All Jet2 passengers with holidays booked have been contacted by the operator regarding an important change. Thousands of travellers have received emails notifying them that their holiday documents will be arriving later than originally expected.

This has raised alarm bells among some customers who fear it could be a scam – particularly as Jet2 has recently been warning about numerous fake social media accounts being created in an attempt to defraud passengers.

One passenger wrote on X: “@jet2tweets Hi, I’ve just received this email apparently from Jet2 saying I will now get my holiday documents 14 days before my holiday departure instead of 28, is this true or is it still 28, I’ve a feeling this was a spam email though.”

Another passenger added: “I had the same email. Flying on 25 May with jet2,” A traveller added: “Ive just had the same email !”

The email says: “Just so you know, following a change to when we send out the documents for your holiday, you’ll now receive your documents 14 days before departure, rather than 28 days as stated on your original booking confirmation. You don’t need to contact us or take any action – you’ll recveive your documents 14 days before you travel. Have a lovely holiday!”

Responding on X, Jet2 confirmed it was a genuine message and explained: “Hi there, thanks for reaching out. Yes we can confirm that you will receive your documents 14 days before departure. Should you require any further assistance, then please feel free to send us a DM. “

The shift towards holidaymakers securing their travel documents closer to their departure dates comes amid growing uncertainty sparked by the Middle East conflict. Last week, Fatih Birol, executive director of the International Energy Agency (IEA), warned there could be flight cancellations “soon” if oil supplies remain restricted by the Iran war.

The head of the world’s energy watchdog also cautioned that Europe has only six weeks’ supply of jet fuel because of the Middle East conflict. Iran continues to have a stranglehold on tankers passing through the Strait of Hormuz and has fired at several over the weekend.

Worried holidaymakers have been flooding Jet2’s social media channels with their concerns. One wrote: “@jet2tweets Hi there – we are looking to go away for a week to Malaga in June and want to know how concerned we should be about the reporting of lack of airport fuel and what happens to our holiday should something like this happen and impact our holiday. Can you help…?|”

Another posted: “Are holidays going ahead as usual? We’ve booked an all inclusive 10 day to Crete in June. I’m worried about jet fuel prices.” While a further traveller asked: “You guys aren’t planning on last-minute flight cancellations due to potential jet fuel shortages, are you? Family holiday booked in May, FYI” Jet2 responded: “Hi all, flights are planned to go ahead as normal. If anything were to change regarding your booking, we would be sure to reach out to you directly to make you aware and discuss the options available to you. Thanks”

Meanwhile, Javier Gándara, easyJet’s CEO for Spain and Portugal, spoke at the reopening of the airline’s base in Palma, Mallorca, where he gave his assessment of the current fuel supply situation: “What the producers and airports are telling us is that there won’t be any supply problems for the next three or four weeks.

“Beyond that, it’s difficult to see. In Spain, we are in a comparatively better situation than neighbouring countries for two reasons. Firstly, because of all the crude oil that is imported and then refined here, only 11% comes from the Middle East, which is the percentage affected by the closure of the Strait of Hormuz; the remaining 89% comes from elsewhere.”

He went on to warn: “No one will be immune to potential supply problems. Ships that leave and pass through the Strait of Hormuz and come to Europe take an average of 45 days, and they have already been practically out of service for two months. It will take time to recover all of that. It’s difficult to know what will happen, so we’ll react as we go.”

Save stress and time if your holiday is due to start in the early hours of the morning

People can start their holiday quicker than others when flying with Jet2 and taking advantage of a little-known service that lets families skip the queues. Planning this ahead of time can make early morning flights feel “a whole lot easier”.

On its website, Jet2 claims the Twilight Check-in service can be used by any passengers booked to fly on a service due to leave the airport before midday. Later flights in the afternoon or evening cannot benefit from this perk.

A spokesperson said: “Your morning flight is about to get a whole lot easier. With our free Twilight Check-in service, you can drop your bags off at your UK departure airport between 4.30pm and 9pm the evening before your morning flight.

“Thanks to Twilight Check-in, when you arrive at departures the next day, your luggage is already sorted. If you live near the airport or are staying at a nearby hotel, it’ll make your morning a little easier.”

Flights leaving before midday are extremely common at UK airports. People tend to opt for these early departures to make the most of their holiday time rather than leaving the UK later.

The following UK airports offer the free Jet2 Twilight Service:

• Birmingham
• Bristol
• East Midlands
• Edinburgh
• Glasgow International
• Leeds Bradford
• Liverpool
• London Gatwick
• London Luton
• London Stansted
• Manchester
• Newcastle

The process of pre-checking luggage the night before can save time and hassle on the morning of the trip. Jet2 claims that people don’t need to book this service specifically in advance, but people do need to check in online “no later than 24 hours before their flight”.

Some UK airports offer discounted or free limited-time parking to customers who use Twilight Check-in. The Jet2 website lists 10 that offer this for customers, but stresses that travellers should check for themselves using the Airport Information page on its website.

People who want to use this service will need to remember to bring their boarding passes and passports along with bags (excluding hand luggage). After completing everything, get some rest and, on the day of the flight, Jet2 claims people can simply “bypass check-in and head to security”.

It only takes one person from your group to check in and drop off bags for up to six people travelling on the same booking reference. For full details of how the free service works, click here.

Jet2 holidays to Spain just got even easier for Brits to plan as the holiday giant has announced exciting news ahead of the summer 2026 holidays

Jet2 has made it easier for Brits to plan Spain holidays this summer, as the travel giant is expanding its range of Eurocamp packages to the holiday hotspot. This means families booking a package holiday through Jet2 can now choose one of Eurocamp’s mobile homes or other accommodation for their break.

Jet2holidays previously offered Eurocamp packages in France, Croatia, and Italy, and has now added parks to Costa Brava , bringing the total number up to 54. Holidaymakers can book a Eurocamp package holiday online, and can filter results by selecting ‘Holiday Parks’.

While you can simply book accommodation directly with Eurocamp, a package holiday can come with perks; for example, with Jet2 your deal includes return flights, 22kg of checked and 10kg of hold luggage, ATOL protection, and car hire. The packages include the cost of bed linen, towels and and end-of-stay clean in most Eurocamps, as well as access to the entertainment and facilities on-site.

Eurocamp parks offer facilities such as restaurants, bars, and takeaways on site, and many offer daytime and evening entertainment during peak times, including the ever-popular minidiscos. Some parks in Costa Brava also have direct access to the beach where you can truly soak up the Spanish sunshine and take a cooling dip in the sea.

Its selection of Spanish parks include Castell Montgri, which sits between a lush green pine forest and a rugged stretch of the coast. Castell Montgri has four outdoor pools, including one with slides and kids areas, and there are four restaurants, a snack bar, and a pool bar. Enmar is another option close to the lively town of Enmar. The sandy beach is just 100 metres away, and there’s a large pool with a wildlife theme and slides.

Guests who stay on the Costa Brava can also take a day trip to Barcelona for some sightseeing, culture, and more. Explore the iconic Sagrada Família that dominates the skyline, or the unique Casa Batlló with its colourful Gaudi architecture. Wander around the historic La Boqueria market to try locally made foods or book a tour of Camp Nou and stand in the same spot as so many football legends.

In addition to Eurocamp, the Costa Brava has a range of other family-friendly accommodation such as Yelloh! Villages, which offer a similar style of mobile home holiday, pools, and entertainment. Another option is to go all inclusive, as some families find this easier to budget than a self-catering break. Package providers such as TUI offer a range of Costa Brava holidays from simple and friendly to luxury hotel options, so there’s something for all styles of holidaymaker.

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