European Commission

Ryanair issues warning to customers – and it’s not down to fuel crisis

The warning comes at a time of global turmoil

Ryanair has issued a warning to passengers hoping to fly in the days ahead. The budget airline has sent emails to travellers flying from the UK to large parts of Europe.

It cautions of ‘longer queues, particularly at busy airports’. The reason is the new Entry and Exit System (EES), which has been rolled out by the European Union (EU). It requires all travellers from the UK and other non-EU nations to be photographed and fingerprinted at EU airports and border crossings.

The objective is for the new system to replace manual passport stamping and more efficiently track the 90-day visa-free limit, but there have been accounts of it causing delays stretching to several hours at busy airports. It has even been temporarily suspended at times to clear the backlog.

In a message to customers titled ‘Important: Changes to Passport Control’, Ryanair says: “From 10 April 2026, the EU’s Entry/Exit System (EES) is in place at all Schengen Area external borders. As a result, passport control may take longer for some passengers.

“You are affected if you hold a non‐EU / non‐EEA / non‐Swiss passport (e.g. UK, USA, Canada, Australia), and are flying into or out of the Schengen Area.

“Commonly affected routes include flights between the Schengen Area and countries such as: UK, Ireland, Cyprus, Albania, Montenegro, Serbia, Türkiye, Egypt, Israel and others.

“At passport control you may need to:

  • Scan your passport
  • Provide fingerprints
  • Have a facial image taken

These checks may cause longer queues, particularly at busy airports. Queues may form before security.

If affected, please:

  • Arrive at the airport early to allow for queues
  • Have your travel documents ready
  • Follow signs marked EES / Passport Control

Those who are not affected:

  • EU, EEA and Swiss passport holders
  • Flights within the Schengen Area (e.g. Spain–Italy, France–Germany)

“If you are denied entry, this will be due to EU policy, not Ryanair’s rules.”

Greece has reportedly opted to pause the EES rollout following considerable delays. A statement on the Greek Embassy website and posts across official social media channels said: “In the framework of the implementation of the Entry/Exit System, as of 10 April 2026, British passport holders are exempt from biometric registration at Greek border crossing points.”

Airport representatives and the European Commission convened a meeting on Tuesday to address issues surrounding the system. Approximately 122 passengers were left stranded and unable to board their flight from Milan Linate to Manchester on Sunday, following severe hold-ups at passport control linked to the introduction of the EES.

The Foreign, Commonwealth and Development Office has confirmed that your details will need to be re-registered every three years. A statement also warned that travellers may face longer waiting times when entering or departing a country. It states: “The European Union’s (EU) Entry/Exit System (EES) started on 12 October 2025 This is a new digital border system that has changed requirements for British citizens travelling to the Schengen area.

The countries in the Schengen area are: Austria, Belgium, Bulgaria, Croatia, Czechia, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Iceland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Netherlands, Norway, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, and Switzerland.

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The Republic of Ireland and Cyprus are not within the Schengen area, and therefore EES is not applicable when travelling to either of these countries. If you are travelling to a country in the Schengen area for a short stay using a UK passport, you may be required to register your biometric details, such as fingerprints and a photo, when you arrive. You do not need to take any action before you arrive at the border, and there is no cost for EES registration.

EES registration is replacing the current system of manually stamping passports when visitors arrive in the EU. EES may take each passenger extra time to complete so be prepared to wait longer than usual at the border.

“On your first visit to the Schengen area, you may be asked to create a digital record at the port or airport on arrival. You may be asked to submit your fingerprints and have your photo taken at dedicated booths. You don’t need to provide any information before travelling to a Schengen area country. The checks may take slightly longer than previously, so be prepared to wait during busy times.”

“If you enter the Schengen area through the Port of Dover, Eurotunnel Le Shuttle at Folkestone or Eurostar, St Pancras International, any EES checks will be completed at the border, before you leave the UK. You may also be asked to provide either your fingerprint or photo when you exit the Schengen area.”

“If you frequently travel to the Schengen area for work and/or leisure purposes, you must ensure that your total stay in the Schengen area is no more than 90 days in every 180 days. You must be aware of the penalty and enforcement approach for exceeding the immigration limit in any individual Member State you plan to travel to, or through.”

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Spain airport delays update as one group hit with longest waits over April ‘change’

Many passengers are facing waits of up to three hours at Spanish airports due to the new controls

Travellers in Spain are experiencing significant delays at airports. And experts are warning that one particular group is bearing the brunt of new border controls, according to a Spanish travel organisation.

There have been widespread reports of waiting times of up to three hours. New regulations have been introduced, with some passengers in particular facing very long waits.

Spanish media reports indicate waiting times of up to three hours at Palma airport alone, with similar delays reported in France, Greece, Italy and beyond. Travel group Aviba is now calling for urgent measures to prevent chaos this coming summer.

Pedro Fiol, president of the travel association, is demanding immediate action to avert disruption this summer, and has revealed he has been pushing for such measures for months, according to Ultimata Hora. The new system has only just been introduced, having fully launched on April 10, following a trial period that began late last year.

The EU’s new Entry/Exit System (EES) initially began operations on 12 October 2025, with a phased rollout across 29 European countries. Now it is fully in place.

The system replaces passport stamping with digitally recorded entries, exits or refusals of entry of non-EU nationals arriving for short stays. Travellers’ facial images, fingerprints and personal data from the travel document will also be recorded.

Mr Fiol said: “The implementation of the new European Border and Security System (EES) is already beginning to be felt at the Balearic airports, especially at Son Sant Joan, the main gateway to Mallorca, where we are still operating with a hybrid model. At certain times, it is causing some slowdowns in the controls, particularly for non-EU passengers.”

He warned that “we are facing a structural change in how borders are managed across Europe: biometric registration is replacing manual passport stamping, and this means more time for the passenger’s first contact with their destination.” In his view, so far “the experience has been inconsistent: some days the operation runs relatively smoothly, while others, according to agencies and tour operators, can take more than two hours from the moment the plane lands until the traveller collects their luggage, and even nearly three hours in some specific cases.”

Ultima Hora reports that the National Police have acknowledged the delays, though they say they have seen no evidence of prolonged hold-ups. Sources close to the security forces have told Spanish media that additional staff have been deployed during peak hours in a bid to ease any difficulties that may occur during periods of heavy passenger congestion at checkpoints.

Travellers passing through airports in countries including France, Germany, Belgium, Italy, Spain and Greece are facing waits of several hours at border controls, according to the Airports Council International (ACI). Olivier Jankovec, the director of the ACI European division, told the Financial Times: “This situation, in the coming weeks and certainly over the peak summer months, is going to be simply unmanageable.

“We are seeing those queueing times now, at peak times, when traffic is just starting to build up.” A spokesperson for the European Commission told the Guardian: “What we can see from the first days of full operation is that the system is working very well. In the overwhelming majority of member states there are no issues.”

The commission said that the average registration of a passenger was 70 seconds, although the ACI has claimed that it can take up to five minutes. The spokesperson said there were a “few member states where technical issues have been detected” but that they “are being addressed”.

They said: “It is up to member states to ensure the proper implementation of the EES on the ground.” Luke Fitzpatrick, from independent travel agency Perfect Getaways, told the BBC this week that travellers should plan ahead to make border checks as smooth as possible.

“It’s about being as prepared as you can be,” Fitzpatrick told BBC Radio Merseyside. “There is a lot of uncertainty at the moment as people are getting used to the new system.”

While he said the advice was to arrive at the airport “at least three hours early”, he said it could be more difficult for people booked on a package holiday. “If you’re on a shared transfer back, everyone’s coming together at the same time,” he said.

EES changes and the impact on transfer and pick-ups

Pedro Fiol told Ultima Hora that “this situation is forcing a restructuring of transfer and pick-up operations at destinations to better co-ordinate exact times, avoid additional downtime, and guarantee the smoothest possible service.” Given this situation, he says that “travel agencies are concerned that if resources are not properly allocated at airports with such high tourist pressure as those in the Balearic Islands, significant queues and a negative first experience for visitors are possible.”

What do Brit tourists need to do with EES rules?

The govuk website states that “if you are travelling to a country in the Schengen area for a short stay using a UK passport, you may be required to register your biometric details, such as fingerprints and a photo, when you arrive. You do not need to take any action before you arrive at the border, and there is no cost for EES registration.

“EES registration is replacing the current system of manually stamping passports when visitors arrive in the EU. EES may take each passenger extra time to complete so be prepared to wait longer than usual at the border.”

The countries in the Schengen area are: Austria, Belgium, Bulgaria, Croatia, Czechia, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Iceland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Netherlands, Norway, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, and Switzerland.

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Spanish airport launches ‘Brits only’ lanes to cope under new border rules

While Brits usually have to join the line with other non-EU citizens, one airport will offer a lane solely for those with British passports after a new system led to huge delays for holidaymakers

The long-delayed European Entry/Exit System (EES) has officially been implemented today (April 10), which means that all non-EU citizens, Brits included, need to register their biometric data when entering the European Union (EU).

However, during the gradual implementation phase, long queues have been reported at several airports, especially in areas with lots of British tourists such as Spanish holiday hotspots. One spot that has been affected is the holiday island of Majorca, where long queues were reported by Majorca Daily Bulletin over the Easter weekend, a combination of the new systems and airport strikes.

Palma de Mallorca Airport is the third busiest airport in Spain with over 33.3 million passengers a year, even beating major cities on the mainland such as Alicante and Malaga.

The airport has a single terminal, divided into four zones, and while many reviews praise it for its efficiency in handling so many passengers, there have been complaints about long queues and overcrowding. However, it has been confirmed by an airport spokesperson, speaking to the Majorca Daily Bulletin, that dedicated lanes will be set up for British travellers.

The move could help ease pressures at passport control, as first-time registrations can reportedly take several minutes for each passenger. British travellers will be directed to a specific area with kiosks to collect their biometric data, and additional staff from the Guardia Civil will be on-hand to help manage the process.

The new EES system involves taking a photograph and fingerprints from non-EU citizens, and its aim is to be able to easily track those who overstay. Eventually, it will replace manual passport stamps, allowing EU countries to identify whether someone has followed the 90-day rule.

So far, the system has reportedly caught out over 4,000 travellers who’ve either accidentally or deliberately overstayed. Brits visiting the EU are allowed to stay up to 90 days visa-free within an 180-day period, although many don’t realise this is a rolling window, which could lead to confusion when calculating how long someone has been in the EU.

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Brits visiting Portugal or Sweden can download the official Travel to Europe app to save time. This app allows them to scan their passports and capture their biometric data in advance before generating a QR code. If no further checks are needed at the airport, then visitors can then simply scan the code at the EES kiosk on arrival.

Later this year, Brits will also need to participate in the new visa-waiver scheme, the ETIAS (European Travel Information and Authorisation System), which is set to be implemented in late-2026.

Not to be confused with EES, ETIAS will require Brits visiting the EU to apply for a visa-exemption, with the application costing €20 (about £17.42), although it will be valid for three years.

Have a story you want to share? Email us at webtravel@reachplc.com

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Greece to introduce brand new ‘ban’ rule next year that’ll affect millions

The UK is in talks about considering making the same decision

Greece has announced that it will introduce a brand new rule next year that will impact millions of people. The change comes months after Australia implemented a similar decision in December 2025, and now Greece is urging the European Union to follow suit with its upcoming ‘ban‘.

Prime Minister Kyriakos Mitsotakis confirmed on Wednesday, April 8, 2026, that Greece will ban all children under 15 from accessing social media. The measure, which will come into force on January 1, 2027, is designed to protect children’s mental health and will apply irrespective of parental consent.

Kyriakos Mitsotakis cited “unambiguous” evidence that addictive screen time and social media algorithms are contributing to anxiety and sleep deprivation among children. Data from the Greek Safer Internet Centre in Athens shows that 75% of children currently using social media in Greece are of primary-school age.

It comes as the UK government has started a discussion about possibly banning under-16s, and Ireland and Denmark are considering doing the same. Last month, the House of Lords supported a proposal to ban under-16s from using social media platforms in the UK.

In a video posted on TikTok, Kyriakos Mitsotakis said: “We have decided to go ahead with a difficult but necessary measure: ban access to social media for children under 15 years old. Greece is among the first countries in the world to adopt such a measure.” The prime minister went on to say he would put pressure on the European Union to follow suit.

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The Greek government plans to enforce the ban through its existing ‘Kids Wallet’ application, which is already used to verify ages for alcohol and tobacco purchases. This application will be used to filter and block social media access at the device level.

Unlike approaches that rely on social media platforms to police themselves, Greece is pursuing a ‘source-based’ approach. Parents will be required to activate the Kids Wallet app on all of a child’s devices to block access at the system level. Greek officials hope this state-mandated device-level block will effectively counter circumvention methods, such as VPNs.

Greece joins other nations implementing strict age-based digital restrictions, including Australia, which enforces an under-16 ban, and Indonesia. Following the announcement, Kyriakos Mitsotakis wrote to European Commission President Ursula von der Leyen, calling for a common EU-wide “Digital Age of Majority” to be set at 15.

While both Greece and Australia share the goal of protecting children’s mental health, their enforcement methods differ significantly. Australia’s existing under-16 ban places the burden on platforms like TikTok, Instagram, and Facebook to find and remove underage accounts.

Since its launch in December 2025, Australia’s platform-based model has faced challenges. The eSafety Commissioner recently reported “significant concerns” about platforms that allow children to bypass checks or that provide insufficient reporting tools for parents.

Australia’s ban impacts ten major “high-risk” social networks but largely spares educational and messaging services like Google Classroom and WhatsApp. The Greek proposal is part of a broader framework that also restricts minors from online gambling, dating apps, and tobacco and alcohol sales.

Meanwhile, the UK government is actively considering an outright ban on social media for children under 16 through a high-profile national consultation and legislative debate. A three-month government consultation on “digital wellbeing” is currently open, seeking views on restrictions such as overnight curfews and “app caps,” and is scheduled to close May 26, 2026.

In the legislative arena, the House of Lords has twice defeated the government by adding an amendment to the Children’s Wellbeing and Schools Bill that would mandate a social media ban for under-16s. The House of Commons previously rejected this measure in March 2026, with the bill scheduled to return to the Commons on April 15, 2026.

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Ryanair explains why thousands of flights have been cancelled

Ryanair is calling on passengers to act

Thousands of Ryanair flights have been cancelled, with the budget carrier continuing its campaign to “keep EU skies open”.

Ryanair has set up a a petition, aimed at the European Commission, to reduce the impact of French Air Traffic Control (ATC) strikes on EU flights. The campaign has now garnered support from more than two million people, with thousands of flights scrapped – and more disrupted – in 2025 alone. In October of last year, Ryanair CEO Michael O’Leary said: “It is inexcusable that Europe’s worst performing ATCs in France, Spain, Germany and the UK continue to inflict avoidable delays and cancellations on millions of EU citizens every month.

“Despite warnings, Europe’s ATC performance is not improving, as national providers fail to properly staff and manage their operations. EU ATC needs reform and its passengers who are paying the price.

“ATC delays have already disrupted 33m citizens so far this year, with France, Spain, Germany and the UK consistently failing to staff and manage their services properly.”

The International Air Transport Association (IATA) reported last month that Air Traffic Flow Management (ATFM) delays in Europe have “grown sharply” in recent years, with this “far outpacing traffic growth”. ATFM delays, it said, “have cost airlines and passengers an estimated EUR 17.5 billion since 2015 (in 2025 prices), of which over 70% is linked to capacity shortages and staffing issues”.

The Council of the European Union said last year that “the air traffic control system is increasingly struggling to manage this growing demand”, noting that while “close coordination has been underway for many months between the European Commission and EUROCONTROL as well as ongoing planning between the EUROCONTROL Network Manager, airlines, airports, air navigation service providers and the military … resolving the issue also requires political will at the national level as each country is responsible for providing adequate air traffic services and making the necessary investments to support these services.”

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Portugal travel update issued by FCDO as booking surge due to Iran war

More than 2.5million Brits visited Portugal last year, and it could be even more popular in 2026 due to the Iran conflict

The Foreign, Commonwealth and Development Office (FCDO) has issued updated travel guidance for those heading to Portugal. The update was released today (March 20).

Fresh information has been provided for individuals seeking to remain in Portugal beyond 90 days under exceptional circumstances. The updated guidance states: “If you’re visiting Portugal and need to extend your visa-free stay for exceptional reasons, such as a medical emergency, you must apply to AIMA using their contact form (access is only available to users in Portugal). If you’re in Portugal with a residence permit or long-stay visa, this does not count towards your 90-day visa-free limit.”

It adds: “If you’re in Portugal with a residence permit or long-stay visa, this does not count towards your 90-day visa-free limit.”

For British passport holders, visas aren’t required for short visits to EU nations or Schengen zone countries provided both conditions are met:

Your combined stay within the Schengen zone must not exceed 90 days within any 180-day period. The number of countries visited is irrelevant. The 180-day timeframe continuously ‘rolls over’, reports the Liverpool Echo.

EES

Since October 2025, the European Union has implemented the Entry/Exit System (EES), requiring travellers to provide fingerprints and photographs upon initial entry to or departure from the Schengen zone. It is scheduled to be fully operational by 10 April. However, the system has been plagued by teething problems, resulting in many travellers waiting for hours at airports. Because the system requires non-EU visitors – including Brits – to register their fingerprints and take a photo in person at the border, the additional registration time is already causing massive queues for non-European passengers at airports across the region.

It has caused such disruption that some locations have temporarily suspended its use. The European Commission has suggested that border authorities may pause the new system for up to six hours during peak travel times until September to help ease congestion.

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Portugal

More and more Brits are booking flights to Portugal as the conflict in the Middle East continues. Destinations like Cyprus, Turkey, Greece, Egypt, and Dubai are being viewed as increasingly risky, so travellers are opting for safer alternatives like Portugal and Spain.

Bookings to Portugal had increased by 42% over the two weeks to 13 March, according to Thomas Cook – the largest rise in any of the countries they arrange holidays to. It was followed by the Balearic Islands (40 per cent) and the Canary Islands (16 per cent).

TravelSupermarket shared data on online search interest, which it said demonstrates a “clear surge” for European and Atlantic destinations and away from the Middle East.

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