Eddie Wilson

Ljubiša Karovi was almost sucked out of the aircraft after a window smashed

Ryanair’s chief executive has said an official investigation will determine what went wrong on a flight that saw a passenger almost sucked out of a shattered window.

The shocking incident happened on a service from Thessaloniki in Greece to Memmingen, Germany, on a plane operated by Malta Air, a Ryanair subsidiary. Ljubiša Karovi, 61, was reportedly pulled from his seat and had to be held in by his legs and seatbelt when the cabin suddenly depressurised.

His wife, Svetlana Grković Maksimović, held onto his legs during the chaos as the plane made an emergency return to Greece. Passengers described hearing a loud bang while the aircraft was over North Macedonia, after which the pilot turned the Boeing 737-800 back towards Thessaloniki.

Maksimović has claimed debris struck the aircraft and damaged the window after what she thinks was an engine failure. In an interview with RTÉ News, Ryanair CEO Eddie Wilson said photographs showed visible damage to one of the engines but insisted it would be wrong to draw conclusions before investigators complete their work.

“Anyone who’s looked at the photographs can see… clearly there’s damage to the engine,” he said. “But I’m not going to speculate on that. That aircraft will be investigated through the Greek authorities. We understand then we will put that out to the NTSB, which are the American investigators.”

The US National Transportation Safety Board is expected to be involved because the aircraft is American-built. Wilson said the incident was serious and that Ryanair would act on any findings or safety recommendations that follow.

Maksimović said her 61-year-old husband was “seriously injured and in shock”, and they did not know if they would ever fly again following the ordeal.

Another passenger, Sofia, told Radio Thessaloniki: “We thought the plane was going down. The decompression was extreme. It felt like we couldn’t breathe. The man who was injured was bleeding and then lost consciousness several times, most likely because of the lack of oxygen and the shock.”

Pressed on whether passengers could feel confident flying with the airline over the summer, Wilson pointed to the carrier’s flight volume and maintenance regime, saying aircraft are checked regularly and that “the best-trained crews” were on display during the Thessaloniki diversion. “Aircraft are maintained every night,” he said, adding that Ryanair follows schedules set by regulators.

Ryanair, in a statement, said the flight returned “shortly after take-off when a passenger window dislodged in flight”. The airline said the aircraft landed normally, passengers were taken back to the terminal, and one person requested and received medical assistance on the ground.

Although the cause has not been confirmed by authorities, the BBC reported that a technical advisor appointed by the family believes the sequence began with a problem affecting the aircraft’s right engine, with debris then striking and shattering a cabin window, triggering the rapid loss of pressure.

EasyJet has issued a new statement this Saturday, May 2 as UK travellers consider their holiday plans amid concern over jet fuel shortages

EasyJet has issued a new update for UK travellers currently looking to book their summer flights. Holidaymakers up and down the country are busy making plans for the warmer months ahead.

However, they are doing so amid uncertainty hanging over parts of the airline industry. This follows jet fuel shortages brought about by the effective closure of the Strait of Hormuz by Iran.

Lufthansa has already confirmed that 20,000 of its flights are to be axed as a result. Industry experts warn that further airlines are likely to slash their capacity in the coming weeks – with Ted Wake, managing director of Kirker Holidays, last week predicting that “I think other airlines within the UK market will be doing something similar.”

Across the Atlantic, we reported earlier today that budget carrier Spirit Airlines has announced it is grounding all of its flights, as the jet fuel crisis, combined with mounting financial pressures, pushed the airline to the edge of collapse. easyJet has now set out new commitments to customers alongside a fresh statement.

It is all part of a bid to put the minds of UK passengers at rest as they weigh up their summer travel options. Ryanair and Wizz Air have also moved within the past 24 hours to offer their own reassurances to British holidaymakers.

In a statement released today, easyJet said: “easyJet is not seeing any disruption to fuel supply. We continue to operate our flights and package holidays as normal, are not making changes and intend to operate our full summer schedule. We remain in close contact with suppliers who continue to provide uninterrupted supply and are diversifying exporting from additional countries globally to bolster supplies going forward.”

easyJet made the latest statement as it introduced new measures designed to give UK travellers greater peace of mind when booking flights. The airline has unveiled a ‘Book with Confidence Promise’ in a move to reassure passengers ahead of the summer season.

The carrier says it is guaranteeing that customers won’t be hit with post-booking price rises or fuel surcharges. easyJet says it plans to operate its complete network schedule, which includes more than 50 million seats and 30 new UK routes.

According to the airline, the ‘Ultimate Flexibility’ policy enables holidaymakers to amend or cancel their bookings up to 28 days prior to departure. Kenton Jarvis, CEO at easyJet said: “We understand that global events may affect travellers’ confidence at the moment, but we believe that everyone has a right to book their flights and holidays with confidence.

“That’s why we’re launching our ‘Book with Confidence Promise’. Our customers won’t be charged any more after they book, including no fuel surcharges, and package holidays customers can continue to benefit from Ultimate Flexibility when they book with easyJet Holidays.”

Jet2, easyJet and TUI have all pledged not to impose additional charges on travellers for fuel price increases. In new remarks published today, Michael O’Leary, the boss of Ryanair, Europe’s largest airline, told The Times that 80 per cent of its fuel supply until March 2027 had been secured in advance. He confirmed the company would not be reducing any flights, despite the crisis costing the firm approximately £37 million each month in extra fuel costs on its unhedged supply.

Eddie Wilson, chief executive of Ryanair, warned that rival airlines could soon begin “gouging” their schedules should prices remain elevated. He said: “What’s going to happen with airlines that are not financially robust, they either have to decide whether they are going to continue flying at a loss or start gouging their schedules. That’s not something we are contemplating.”

Meanwhile, Wizz Air has also moved to reassure customers. Speaking to renowned UK travel broadcaster and journalist Simon Calder on his Independent travel podcast, the airline expressed confidence that it will deliver a full schedule of flights this summer.

“We have just launched our biggest-ever network from the UK and in particular from Luton,” said Yvonne Moynihan, managing director of Wizz Air UK. “Despite the challenging geopolitical crisis, business goes on as usual. In airlines, we are well used to crises, so we are resilient and we’re well adapted.

“For low-cost airlines like Wizz in the UK, we don’t see any shortage of fuel.” She said that if jet fuel shortages affected the UK, the airline would get fuel from elsewhere.

“We can take more fuel than is required in those destinations,” she said. “We can even fly to other countries and and pit-stop, if you will, if we need additional fuel.

“But we’re not seeing an Armageddon situation. We have fuel supply. We have other mechanisms for uplifting fuel.”

A Jet2 spokesman said: “We remain in continual dialogue with our fuel suppliers, as is standard practice. Based on the conversations we have been having, we see no reason not to look forward to operating our scheduled programme of flights and holidays as normal.”

Airlines UK said: “UK airlines continue to operate normally and are not experiencing issues with jet fuel supply.”