easyJet

The rule reminder comes after a flight was forced to divert and deal with the issue

An EasyJet plane had to make an emergency landing in Rome over the weekend because there was a potential fire risk linked to a passenger’s luggage. The captain told all 180 passengers that a restricted item in the cargo hold posed a serious danger and had to be dealt with on the ground.

Reports suggest that a passenger had left their phone charging in their checked baggage using a power bank. It is claimed that a woman told a flight attendant the location of her power bank, prompting the aircraft to be diverted due to a possible fire risk.

The emergency landing happened at 11.30pm on Saturday, May 23. Passengers were reportedly provided with hotel rooms, though some chose to sleep in the airport terminals, as the next EasyJet flight back to the UK wasn’t available until 2pm the following day (May 24).

On EasyJet’s website, the airline sets out its regulations regarding lithium batteries, including what is classed as “prohibited”. It said: “Power banks are accepted on EasyJet aircraft with a Wh rating not exceeding 160Wh for lithium batteries. Power banks are prohibited from use on EasyJet aircraft and must not be used to charge other devices.

“Power banks must be carried in carry-on baggage only. It is recommended that power banks be carried where they can be monitored (i.e. on your person)”

The airline also restricts people to bringing no more than two power banks per person. All power banks “must be individually protected”, according to EasyJet, such as placing them back in original retail packaging or a plastic bag.

These power bank regulations apply to virtually all major airlines, including Ryanair, Jet2, TUI and British Airways. Travellers should check with their individual airline for any specific rules and requirements concerning travelling with a power bank, reports the Express.

Why are power banks considered such a risk?

Power banks are forbidden from use or storage in specific areas on aircraft because they contain lithium-ion batteries. These batteries are extremely combustible and can suffer “thermal runaway,” a chain reaction that may cause them to overheat or ignite.

While they aren’t completely ‘banned’, power banks must be stored in hand luggage and cannot be used while airborne. This is because, should a battery overheat, cabin crew can quickly reach, identify, and put out the flames.

Charging gadgets through them generates additional heat, increasing the fire risk. Some carriers have rules stating that power banks cannot be placed in overhead lockers and must remain visible (such as in the seatback pocket or beneath the seat ahead of you) so that passengers and crew can immediately notice if smoke or flames appear.

Your entitlements if an aircraft is forced to make an emergency landing

If your aircraft makes an emergency landing or diversion, your entitlement to compensation, a refund, or an alternative booking depends entirely on the cause of the emergency. You are legally entitled to specific help during the delay, whatever the reason for the diversion.

Regardless of whether the emergency came from an airline problem or an unforeseeable circumstance, the carrier is legally required to care for you while you wait. This includes vouchers or reimbursement for reasonable meals and beverages, hotel accommodation and transport (if delayed overnight).

If your flight experiences substantial delays or is eventually cancelled, you have the right to select between alternative travel under similar conditions at the earliest opportunity or a refund. Check specific refund entitlements with your selected airline.

Published on
26/05/2026 – 11:05 GMT+2

The Autorità Garante della Concorrenza e del Mercato (AGCM), Italy’s antitrust authority, announced on Tuesday that it opened a formal probe into easyJet Airline Company Limited over alleged unfair commercial practices.

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The case centres on how the carrier structures and presents baggage fees on its website and mobile app, with the regulator alleging that passengers were routinely given a distorted picture of what they were actually paying.

According to the AGCM, easyJet’s platform set bundled checked baggage and sports equipment for round trips as the automatic default, presenting only an overall average price for the service, even when customers had no intention of purchasing it for both legs of their journey.

The regulator contends that anyone wishing to add luggage for one leg only was forced to interrupt the booking process to override this setting, a step most consumers would be unlikely to notice or navigate.

The investigation will assess whether easyJet’s booking system created unclear pricing conditions and limited consumers’ ability to make fully informed choices.

At the time of writing, easyJet has not publicly commented on the case.

Italy’s AGCM previous actions

This is not the first time easyJet has appeared before Italian authorities.

In May 2021, the AGCM imposed a €2.8 million fine on the airline alongside Ryanair and Volotea, after all three failed to offer cash reimbursements for flights cancelled when Italy lifted its COVID-19 travel restrictions, issuing vouchers instead.

EasyJet appealed, but the Lazio Regional Administrative Court in Rome rejected the challenge in February 2025.

The AGCM has shown no hesitation in pursuing the sector more broadly.

In December 2025, it fined Ryanair €255 million for abusing its dominant position in air travel to and from Italy.

The Italian authority concluded the carrier had deployed an “elaborate strategy” to obstruct travel agencies from purchasing its flights, including through facial-recognition checks, payment blocks and mass account deletions, a ruling Ryanair immediately vowed to appeal.

The Civil Aviation Authority today said ‘more awareness’ was needed as travellers ‘not aware’

Airlines have banned very common electrical items from flights – as news emerged of a surge in problems on flights caused by the items. Some carriers have begun to completely ban power banks that people use to charge their phones and tablets due to safety concerns. Generally, power banks are only permitted in carry-on, not checked luggage, amid fears they could explode and catch fire mid-flight.

The Civil Aviation Authority (CAA) today said ‘more awareness’ was needed as portable chargers carry ‘serious risks’ of overheating or catching fire. Jonathan Nicholson from the CAA told BBC News that restrictions such as not putting the devices in checked luggage were not “somebody being pedantic” or “for the sake of it”, with passengers urged “to do the right thing”.

Concerns are rising that people are ignoring the bans and simply taking the devices on board. Power banks have become popular because they offer essential, portable, and fast-charging power for smartphones and other devices while on the move, easing battery anxiety. They are affordable, compact, and versatile, enabling users to remain connected without needing a wall outlet, making them perfect for travel.

It comes after a UK-bound easyJet flight was diverted to Rome last week because a passenger had packed a charging power bank in hold luggage. The airline said the captain had decided to divert “in line with safety regulations” after a passenger informed crew during the flight that the portable charger was in the hold of the aircraft. Many airlines have toughened rules on power banks, often requiring that they be stored in hand luggage because of the risk of lithium-ion batteries catching fire.

The flight touched down safely at Rome Fiumicino and was rescheduled to the next day. A survey by the CAA of 1,000 UK passengers in November 2025 suggested more than a third know what lithium batteries are and are aware rules exist, but are unsure what the rules involve. Over-55s typically knew the rules better.

Mr Nicholson said the “basic set of international rules” all passengers must follow on power banks are:

• Take them with you on board the aircraft, not in checked luggage
• A maximum of two power banks per passenger
• When on board the aircraft, don’t use them and “absolutely do not charge the power bank itself because that’s when they become really hot and most susceptible to having an issue”

Mr Nicholson said incidents involving power banks were “certainly on the rise” as portable chargers grow in popularity, alongside vapes which are not allowed in checked luggage either.

Vietnam Airlines, Vietjet Air and now Emirates have banned the batteries. Emirates states, like many airlines, the devices cannot be used during flight. In certain circumstances, they will be permitted on planes provided they are switched off and stored under your seat – not in the overhead cabin – with these rules coming into effect in October.

According to UK Civil Aviation Authority (CAA) safety experts, lithium batteries pose a danger on planes primarily because of their potential to enter “thermal runaway,” a phenomenon where a battery undergoes a rapid, uncontrollable rise in temperature, leading to fire, explosion, and the release of toxic fumes. Ryanair, easyJet and TUI all have regulations in place concerning power banks, batteries and electrical devices.

Ryanair

You may carry up to 15 personal electronic devices (this includes but not limited to: smartphones, tablets, laptops, cameras, handheld game consoles, headphones, power banks). Spare lithium batteries (including power banks) must be individually protected to prevent short circuits by placement in the original retail packaging or by otherwise insulating terminals by taping over exposed terminals or placing each battery in a separate plastic bag or protective pouch and carried in carry-on luggage only.

You may also carry up to 20 spare lithium batteries, provided they do not exceed 100Wh each.

Spare lithium batteries including power banks brought into the cabin should not be used to charge or power other portable electronic devices during taxi, take-off, or landing, not exceed 100Wh. They should not be placed in the cabin baggage loaded in the overhead storage locker. Be placed in cabin baggage under the seat in front, or on your person. Devices or batteries over 100Wh are not permitted in the cabin or the hold with the exception of Electric Wheelchair batteries.

Spare batteries, including power banks are not permitted in checked baggage.

For more information click here.#

easyJet

EasyJet strictly requires all lithium-ion batteries, spare batteries, and power banks to be carried in cabin hand luggage only, prohibited in hold luggage due to fire risks. Power banks under 100Wh (roughly 27,000mAh) are allowed without approval; items between 100-160Wh require airline approval. Batteries contained in portable electronic devices should be carried as carry-on baggage.

Should these items be packed in checked baggage, steps must be taken to prevent accidental activation and to safeguard the devices against damage; all devices must be completely switched off (not in sleep or hibernation mode). EasyJet imposes a limit of 15 portable electronic devices per passenger. Portable electronic devices containing non-spillable batteries must not exceed 12V or 100Wh, and passengers may carry no more than 2 spare batteries.

Where Smart Baggage is being brought into the cabin, the customer must be able to easily disconnect and remove the lithium battery / power bank, but it can remain in the bag. Smart baggage must not be accepted for travel if the lithium battery / power bank cannot be readily disconnected and removed by the customer. If smart luggage is to be checked in and placed in the hold, the lithium battery/power bank must be disconnected from the smart luggage at Bag Drop and taken into the cabin. Any exposed terminals should be protected from short circuit. The lithium battery/power bank needs to be disconnected, so if you are unable to remove it from your luggage, we won’t be able to accept the bag on board.

For more information click here.

TUI

TUI’s regulations forbid passengers from carrying loose lithium batteries, power banks, or spare batteries in checked-in luggage. These items must be kept in hand luggage only. Power banks must generally not exceed 100Wh, and terminals must be shielded from short circuits. Devices should not be recharged while on board. Dry AA(A) batteries (type Alkaline, NiMh, NiC) for small personal items such as a pocket torch or a radio are permitted, provided they are inside the device or enclosed in sturdy packaging.

Where devices are stored in hold baggage, precautions must be taken to safeguard the device from damage and to prevent accidental activation; the device must also be completely switched off (not in sleep or hibernation mode). Loose batteries and power banks should be individually protected against short circuits by storing them in their original packaging, with terminals taped or placed in a plastic bag in hand luggage.

Airline permission is always required for medical devices. For further details, see section Baggage – Medical baggage. TUI fly requires all power banks to be carried in hand luggage, never in checked baggage. They must be packed to prevent short circuits (original packaging or taped terminals). Generally, capacity is limited to 100 Watt-hours (Wh) per battery, with power banks not permitted to be used for charging devices or recharged onboard.

• Hand Luggage Only: Due to fire risk, all lithium-powered battery packs must be in the cabin. Capacity Limits: Power banks up to 100 Wh (roughly 27,000 mAh at 3.7V) are generally permitted.
• Safety Requirements: Terminals must be protected against short circuits, such as by taping them or keeping them in individual plastic bags.
• In-flight Usage: Power banks cannot be used to charge phones or laptops during flight, nor should they be recharged using aircraft power outlets.
• Storage: Keep them in your seat pocket or under your seat, not in overhead bins

For more information click here.

EASYJET will launch a loyalty program in 2027, to reward repeat bookers of both its flights and holidays.

Customers will be able to accrue points based on how much they’ve spent, which they’ll then be able to use for discounts on future bookings.

Follow The Sun’s award-winning travel team on Instagram and Tiktok for top holiday tips and inspiration @thesuntravel.

The airline said that it benefits from a “local customer base” with lots of “returning” flyers and essentially wants to reward them for it.

Not many details about the scheme have been announced, but talking to the Financial Times, easyJet CEO Kenton Jarvis said that it would have “broad appeal”.

He added: “Not only do we have commuters… but also people who book holidays accumulate value that they can redeem either on a flight or on holiday.”

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Reading between the lines, it doesn’t seem that easyJet will be replacing its easyJet Plus scheme, which is already in place and designed for frequent flyers.

easyJet Plus is available for an annual fee of £249, where passengers benefit from ‘Plus’ bag drop, speedy boarding, inclusive allocated seating and fast track security – and other ‘exclusive benefits’.

Many other airlines operate loyalty schemes, and recently British Airways made a change to the way its tier points count towards silver or gold membership.

As of April 2026, members of the British Airways Club started earning points based on the money they spend with the airline, rather than based on distance they have flown.

For every £1 they spend, they will earn one tier point, which makes it tougher for flyers to earn the top status.

According to the Financial Times, Virgin Atlantic said more than 10,000 BA members had switched to its programme after offering to match the status of any customers booking a flight. 

Earlier this year, easyJet announced it would be launching new routes from the UK – some of which are from Newcastle International Airport, its newest base which it opened in March.

In October, the airline will begin flights from Newcastle to Fuerteventura providing a winter sun escape to the Canary Island.

Anyone wanting to visit Reykjavik, Iceland, can travel from Newcastle from October 27 twice a week, on Tuesdays and Saturdays.

BUDGET airline easyJet has issued a major update on its jet fuel supply including some flights that will now cost more.

EasyJet has revealed that bookings are lower for this summer compared to last year, as a result of the conflict in the Middle East – but flights are set to go ahead as planned.

Follow The Sun’s award-winning travel team on Instagram and Tiktok for top holiday tips and inspiration @thesuntravel.

According to the short-haul airline, it has only sold 58 per cent of its seats available until the end of September – which is two per cent less than the same period last year.

However, easyJet boss Kenton Jarvis reassured that the airline is “not seeing any disruption to fuel supply” as he urged people to “book with confidence”.

When asked about the issue on BBC Radio 4’s Today programme, Jarvis said: “I would absolutely say don’t panic about it.

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“At easyJet, we fully intend to fly the summer schedule that we have on sale, and we also have a ‘book with confidence’ promise that we will not put fuel surcharges on, so once you’ve booked, that will be the price you pay.”

The airline has increased the prices of its winter flights though, for the 2026/27 season, by “two to three pounds”.

Jarvis said: “Fares for this summer are looking incredibly attractive.

“The fare price that we take is based on a number of factors – it’s based on the demand, the route, the timing of the route.

“What we’re seeing this summer is that fares are broadly in line with where they were this time last year, which obviously is incredibly good value.”

Jarvis did predict that some other airlines may run into problems though, due to the increased fuel costs.

He said: “The demand situation will mean that prices remain competitive throughout the summer.

“If you haven’t hedged, you won’t be able to pass on the incremental price of fuel very easily.

“I’m not going to speculate as to which airlines that might be, but airlines with considerable debt would be one to look at.”

Currently, easyJet has hedged (locked in the price of) 72 per cent of its fuel supply between now and the end of September at the prices available before the Iran conflict.

However, this falls to 53 per cent for the winter 2026/27 period.

A woman concerned about a name discrepancy between her easyJet holiday booking and passport was urged by the airline to get in touch directly to resolve the issue

Budget airline easyJet has urged a customer to get in touch after she queried whether she needed to make an amendment to her booking. The prospective passenger had secured a holiday with the carrier but had concerns about a potential issue with her trip.

Taking to the easyJet holidays Facebook page, Jessica asked: “Booked holiday with my “first” and “last name” My “given name” on my passport includes my middle name.

“Do I need to amend my booking? I fly in 2 weeks and haven’t yet checked in if that makes a difference.”

She received a response from easyJet stating: “According to the International Air Transport Association (IATA), there’s no middle name rule as such, but their guidance is the recorded name on a reservation and ticket should match the name in your official travel document.” A follow-up reply from Anga then added: “Hi Jessica, thank you for reaching out.

“Please note that the name on your booking needs to match what is on your passport. To assist you with adding your middle name, kindly DM us with your booking reference, booker’s name and email address used on the booking.”

The UK government website advises travellers to ensure two key things are consistent when booking a trip, reports the Liverpool Echo. It states: “The name on your passport must match the one you use when you book your travel.”

However, it does not clarify whether a middle name featured in your passport must also be included when making a booking. Different airlines have their own policies, so it’s always advisable to check with them directly if you have any worries about anything on your travel documents.

Ryanair, for instance, addresses the question on its website, stating: “For security reasons, the first name and surname on your booking must match the names on your travel document(s). We do not require middle name or second/double-barrelled surnames for flights.”

Jet2 similarly states that middle names aren’t required, except in one particular scenario. On its website, it explains: “We don’t we don’t need your middle name(s) on your booking unless two people on the booking have identical first and last names. Please make sure all names are spelt exactly as they are on your passport.”

Tui has also confirmed it’s not essential. Responding to a query about the website not accepting a full name, it clarified: “Our website only allows for a maximum 15 characters in the name box.

“Just enter what you can and contact us so we can make a note of your full name on the system. Just so you know, we only need your title, first name and surname. You don’t have to include middle names.”

If you’ve made a purchase in duty-free, you may want to check ahead of time to see if you’re actually able to use it on board, as there’s one item strictly prohibited

Brits travelling abroad need to stay alert to the items they can and cannot take onboard, but do they know about the rules regarding items they buy at the airport?

Travelling with bottles in any shape or form usually comes with its restrictions, as many airports ask for you to pack liquids in measurements only up to 100ml. However, there are some far stricter rules when it comes to the liquid you’re buying in duty-free – particularly alcohol.

At most airports, you can buy bottles of wine, spirits, beers, and more; sometimes up to a liter of each is sold at discounted prices. And yet, despite being able to make the purchase at the airport, you are strictly prohibited from drinking it or even opening it on the plane.

Duty-free alcohol is generally allowed on board, passing as a form of carry-on luggage, when purchased after getting your security checks. Although it is almost always placed inside a sealed Security Tamper-Evident Bag, paired with the receipt.

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Within aviation law, this bag must remain sealed throughout the whole duration of the flight, a rule that is consistent across all airlines. Passengers must not consume their own duty-free alcohol on the plane, as all alcohol must be purchased from the cabin crew.

If there’s anything else you’ve purchased from duty-free, you will need to ensure it is placed in a separate bag or in your carry-on luggage to avoid it being trapped inside the sealed bag for the duration of the flight.

The rule is consistent, yet each airline may handle people consuming this alcohol differently, with potential fines for those who break the rules.

Jet2 states: “You may not bring on board alcohol for the purposes of consumption whilst on the aircraft. For safety reasons, we restrict the consumption of alcohol on board. Only alcoholic drinks purchased on board may be consumed during the flight. It is an offence to be drunk on any aircraft. Jet2.com reserves the right to serve alcoholic drinks to customers at our absolute discretion.”

After some recent confusion with passengers boarding Ryanair flights, a spokesperson made it clear where they stand when it comes to drinking on board. They said: “We are not ‘banning’ or ‘confiscating’ duty-free alcohol at boarding gates. As per Ryanair’s T&Cs, passengers can carry duty-free alcohol onboard but must not consume it during the flight.”

Across the majority of airlines, when it comes to alcohol consumption, they have a zero-tolerance policy on ‘disruptive behaviour’ and have the right to reject drunken and disorderly passengers from boarding the flight.

Meaning, even if you’re yet to take a swig of your duty-free bottle, you should be wary of how much alcohol you’re drinking within airport bars and restaurants.

As for the duty-free bag itself, this is often allowed as an extra courtesy to take on the flight, provided that it fits under your seat. However, this is typically limited to one bag per person and does not encourage passengers to hop on board with multiple additional bags after a huge shopping spree.

It was hit shortly after taking off from Gatwick Airport. The moment was captured on camera

An easyJet aircraft was forced to make an emergency landing after being struck by lightning shortly following takeoff. Flight U28305 was hit not long after departing from runway 08R at Gatwick Airport on Thursday, 14 May at 2.22pm.

Turbulent weather conditions, including strong winds and heavy rain, were reported in the area at the time. The lightning strike was captured on camera and widely shared across social media platforms.

The aircraft continued to climb briefly before the pilots, having reached 16,000 feet, requested permission to land and turned back to Gatwick for a full inspection. The plane, an Airbus A319 registered as G-EZDH, had been scheduled to travel to Milan, Italy, but touched back down at Gatwick just 27 minutes after taking off.

easyJet confirmed that no passengers or crew were injured, and that the aircraft returned ‘as a routine precaution’. A spokesperson stated: “EasyJet can confirm that flight U28305 from London Gatwick to Milan diverted back to London due to a lightning strike on the aircraft. The aircraft landed safely and was met by emergency services as a routine precaution.”

According to the National Weather Service, aircraft are struck by lightning on average once or twice annually. It notes: “They are designed and built to have conducting paths through the plane to take the lightning strike and conduct the currents.

“Actually, aircraft often initiate the strike because their presence enhances the ambient electric fields typical for thunderstorms and facilitates electrical breakdown through air.”

Aircraft must undergo a compulsory inspection following a lightning strike to assess any potential damage. Numerous planes aren’t required to be built with lightning protection as standard. There hasn’t been a lightning-related commercial transport aeroplane crash in decades.

easyJet boss has hit out at a new rule expected to come into force

Passengers flying within Europe could soon see a significant shift in baggage rules, and travellers are being put on notice.

At present, those travelling on basic fares with easyJet, as well as with Ryanair, are restricted to one small personal item, with any extra luggage attracting additional fees. Following changes to EU regulations, Ryanair was required to enlarge the maximum dimensions of its personal bags last year. The revised rules permit passengers to carry hand luggage measuring up to 40 x 30 x 20cm, a 20% boost from the former 40 x 20 x 25cm restriction.

easyJet’s personal bag specifications already complied with these requirements, meaning no adjustment was necessary. And now further EU regulatory shifts could enable travellers to bring both a cabin bag measuring up to 100cm and a personal bag without incurring additional charges.

In February, the European Parliament voted overwhelmingly to grant all passengers the entitlement to carry a small case in addition to the complimentary under-seat bags currently allowed. The Parliament’s proposal would give passengers the right to bring on board, at no extra charge, one personal item (such as a handbag, rucksack or laptop) and one small piece of hand luggage with maximum combined dimensions of 100cm (length, width and height) and weighing up to seven kilos.

The proposed reforms, which must receive approval from the European Council before becoming law, would apply to all travellers flying to or from an EU airport on an EU-based airline. This directly affects the overwhelming majority of short-haul flights departing from the UK.

While this may seem like a positive development for passengers, easyJet has slammed the proposals to enforce free additional baggage as a “lunatic idea”. Chief executive Kenton Jarvis insisted that granting all passengers the right to extra free carry-on luggage would be “crazy” and “terrible for the consumer”.

The easyJet boss described it as “politicians completely not understanding their subject and getting involved with things they shouldn’t”, adding: “There just isn’t the space in the cabin, so that’s another lunatic idea. We would go back to the days of having to offload cabin bags and put them in the hold – it was one of the number one causes of delayed boarding in the old days.”

Baggage fees accounted for a significant portion of easyJet’s more than £2.5bn in annual income from extras, or ancillary revenue, “and that would have to be passed on” through increased fares for all passengers, he warned.