CATANIA Airport has been forced to cancel more flights until later today after a volcanic eruption on Mount Etna.
Volcanic ash drifting in the airspace means that flights have been suspended for safety.
Volcanic ash from Mount Etna continues to disrupt flightsCredit: SplashPassengers are waiting for flight updates after Catania Airport’s closure until 3PMCredit: EPA
The airport briefly opening this morning, but has since suspended “all flight operations have been suspended until 3pm today, Tuesday, 29 September.
“Passengers are kindly requested to check the status of their flight with their airline before travelling to the airport.”
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Catania Airport did reopen temporarily this morning and flights resumed, but since the closure these have started being diverted or cancelled.
One easyJet flight heading into Catania from London Gatwick at 10am has been delayed.
CATANIA Airport in Sicily has been forced to cancel all its flights again today after yet another eruption on Mount Etna.
Volcanic ash in the airspace has resulted in the suspension of inbound flights until at least midnight tonight.
Mount Etna has erupted again resulting in cancelled flights from CataniaCredit: GettyCancelled and delayed flights has been a nightmare for passengersCredit: EPA
The airport first stopped incoming flights on Saturday due to ash in the airspace and limitations have since been placed on departures too.
This morning, a warning on the airport’s website explained that due to “volcanic activity and weather conditions” cancellations and delays are expected until “23:59pm today, Monday, September 28.”
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Flights to and from London Gatwick and London Luton remain on the schedule – but are likely to be cancelled due to the flight limitations.
Some passengers took to social media over the weekend explaining they had travelled across to Palermo to get a flight home from there instead.
Some UK flights were affected then too, either being cancelled or diverted to Palermo on the northwestern coast of the island.
In August, ongoing eruptions from Mount Etna forced the airport to shut for five days in a row resulting in hundreds of cancelled flights.
Families who had their flights cancelled were left stranded with videos on social media showing holidaymakers sleeping on the airport floor and even luggage belts.
Last time Mount Etna erupted, nearby Malta International Airport had to cancel 19 flights due to volcanic ash.
Catania is Sicily’s busiest airport handling around 12.4million every year – which works out to around 40,000 passengers each day.
Ash from the volcano has disrupted the airspace in SicilyCredit: Splash
What does the disruption due to Mount Etna mean for passengers?
Anton Radchenko, air passenger rights expert and founder and CEO of AirAdvisor, explainedwhat the disruption means for customers…
“When volcanic ash closes airspace, airlines will usually class it as an extraordinary circumstance, which means fixed cash compensation is unlikely.
“However, I would urge passengers not to confuse ‘no compensation’ with ‘no rights’.
“The airline must still offer a refund or rerouting and provide reasonable meals, accommodation and transport while passengers wait.
“If you still need to get home, do not automatically accept a refund.
“Once you accept it, the airline’s rerouting and care obligations will normally end.
“Ask for the earliest reasonable alternative and, if another airline can get you back significantly sooner, ask to be transferred to that service.
“If you have to pay for reasonable essentials because the airline fails to provide them, keep every itemised receipt so you can seek reimbursement.”
This is supported by the UK Civil Aviation Authority’s current cancellation guidance which you can findhere.
PASSENGERS are facing disruption today at an airport in Sicily following a volcanic eruption.
Catania Airport has suspended all flights until this afternoon due to an eruption on Mount Etna – and it’s not for the first time as hundreds of flights were forced to cancel last month.
Catania Airport has been forced to close again after more eruptions on Mount EtnaCredit: Roby Fazio / SplashNews.comAsh has drifted into the airspace resulting in flight cancellations and diversionsCredit: Roby Fazio / SplashNews.com
An ash cloud has caused airspace closures in Sicily which is affecting both arrivals and departures at Catania Airport.
Due to volcanic ash into the atmosphere, flights have been suspended until at least 2.30pm (local time) today.
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The airport said: “Passengers are kindly requested to check the status of their flight with their airline before travelling to the airport.
For Brits, the disruption today has affected one easyJet flight so far, it is departing London Gatwick at 10am and will be diverted to Palermo.
Another easyJet flight heading to London Gatwick from Catania Airport remains on the schedule for 10.35am – although it’s likely to be cancelled following the suspension.
Later today, a BA flight scheduled to depart London Gatwick for Catania Airport remains scheduled for 7.55pm.
Flights first started being cancelled and diverted yesterday when Mount Etna erupted again.
Last month, ongoing eruptions from Mount Etna forced Sicily’s busiest airport to shut for five days in a row resulting in hundreds of cancelled flights.
Families who had their flights cancelled were left stranded with videos on social media showing holidaymakers sleeping on the airport floor and even luggage belts.
Last time Mount Etna erupted nearby Malta International Airport had to cancel 19 flights due to volcanic ash.
What does the disruption due to Mount Etna mean for passengers?
Anton Radchenko, air passenger rights expert and founder and CEO of AirAdvisor, explainedwhat the disruption means for customers…
“When volcanic ash closes airspace, airlines will usually class it as an extraordinary circumstance, which means fixed cash compensation is unlikely.
“However, I would urge passengers not to confuse ‘no compensation’ with ‘no rights’.
“The airline must still offer a refund or rerouting and provide reasonable meals, accommodation and transport while passengers wait.
“If you still need to get home, do not automatically accept a refund.
“Once you accept it, the airline’s rerouting and care obligations will normally end.
“Ask for the earliest reasonable alternative and, if another airline can get you back significantly sooner, ask to be transferred to that service.
“If you have to pay for reasonable essentials because the airline fails to provide them, keep every itemised receipt so you can seek reimbursement.”
This is supported by the UK Civil Aviation Authority’s current cancellation guidance which you can findhere.
AN airport that was closed for almost three days after a volcanic eruption has finally reopened.
But hundreds of thousands of passengers are scrambling to get home with flights still being delayed or cancelled.
As many as eight airports were forced to close over the weekend – but have since reopenedCredit: EPAAn eruption on Anak Krakatau caused major disruption to flights in IndonesiaCredit: Shutterstock Editorial
On Monday, Indonesia’s Transport Ministry reported on Monday that as many as 270,000 travellers were stranded with their flights “cancelled, delayed, or diverted” – including those at Jakarta’s Soekarno Hatta International Airport which has since reopened.
Now it’s believed as many as 370,000 passengers are said to have been affected by the disruption across the last three days, with 3,000 flights cancelled.
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It started on Friday when there was an eruption on Anak Krakatau.
An ash cloud drifted into the city of Jakarta and the Lampung province, halting flights at its airports with seven being forced to close.
The biggest airport to close was Jakarta’s Soekarno Hatta International which grounded flights from Sunday until early this morning.
The current FCDO advice reads: “Soekarno Hatta Airport and Halim Airport in Jakarta were temporarily closed due to the volcanic ash clouds from Mount Anak Krakatau on 5 September.
“Both airports have reopened, but there are continued flight disruptions and many flights are cancelled or delayed.”
For anyone due to travel, it advises to check with your airline or travel provider for up to date information on your flight status.
On Flightradar24, Soekarno Hatta Airport has had 9 per cent of its flights cancelled today with 20 per cent delayed.
Lots of travellers were told they wouldn’t be able to fly for a few more days, including a newlywed couple on a honeymoon in Bali.
Flight continue to be delayed or cancelled in the aftermath of the eruptionCredit: Shutterstock Editorial
Talking to Bernama, they asked: “What are we going to do here for another five days? We only prepared enough money for our honeymoon and [were supposed] to go home yesterday.
They continued: “We thought we would just sleep at the airport for a few hours and then take the morning flight home [on Monday]. We never thought we would end up being stuck here for days.”
Yesterday, another passenger told AFP how they had not heard any updates from the airline and were seeking out hotels only to find most of them have been fully booked.
Airlines like Qantas are offering anyone who booked to go to or from Jakarta before September 5 the chance for a free refund on travel up to September 11.
But its services are resuming as scheduled from today.
Indonesia’s Geological Agency has warned however that “the probability of further eruptions in the coming periods remains high”.
Flight compensation rules
A look at your rights if a flight is delayed or cancelled, when your entitled to compensation and if your travel insurance can cover the costs.
What are my rights if my flight is cancelled or delayed?
Under UK law, airlines have to provide compensation if your flight arrives at its destination more than three hours late.
If you’re flying to or from the UK, your airline must let you choose a refund or an alternative flight.
You will be able to get your money back for the part of your ticket that you haven’t used yet.
So if you booked a return flight and the outbound leg is cancelled, you can get the full cost of the return ticket refunded.
But if travelling is essential, then your airline has to find you an alternative flight. This could even be with another airline.
When am I not entitled to compensation?
The airline doesn’t have to give you a refund if the flight was cancelled due to reasons beyond their control, such as extreme weather.
Disruptions caused by things like extreme weather, airport or air traffic control employee strikes or other ‘extraordinary circumstances’ are not eligible for compensation.
Some airlines may stretch the definition of “extraordinary circumstances” but you can challenge them through the aviation regulator the Civil Aviation Authority (CAA).
Will my insurance cover me if my flight is cancelled?
If you can’t claim compensation directly through the airline, your travel insurance may refund you.
Policies vary so you should check the small print, but a delay of eight to 12 hours will normally mean you qualify for some money from your insurer.
Remember to get written confirmation of your delay from the airport as your insurer will need proof.
If your flight is cancelled entirely, you’re unlikely to be covered by your insurance.