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World Cup fans squeezed by botched ticket sales, steep water prices

It wasn’t too good to be true, but it was too good to remain true.

World Cup fans still reeling from FIFA’s pricey water policy change have a new gripe: Soccer’s governing body is demanding payment from about 60 people who secured tickets for free because of a glitch on the FIFA website during checkout.

FIFA confirmed the mistake with a swift response, issuing a statement that said pay up or stay home:

“The tickets requested by these fans remain reserved, and the affected fans have been invited to complete payment of the correct amount. FIFA regrets the error and any inconvenience caused.”

What, did anyone think a governing body denying fans free water in the summer heat would allow 60 souls into stadiums without paying admission? Even when FIFA admitted its mistake?

One week before matches begin in 16 North American venues, including SoFi Stadium that will be referred to during the tournament as Los Angeles Stadium, FIFA reversed its policy that allowed refillable plastic bottles when temperatures were high enough to justify it.

Now, no plastic water bottles are allowed except the ones sold in the stadium. Last summer during the Club World Cup, bottled water at FIFA venues fetched $4 to $6.

Coca-Cola products will be sold at all World Cup venues, including Dasani water. In a statement to the Athletic on Thursday night, FIFA skirted questions about whether it was influenced by commercial priorities.

“The decision to prohibit capped water bottles is based on a number of factors related to safety and security, including mitigating risks to players and spectators, ensuring a safe and efficient ingress experience for all attendees, and the presence of additional heat mitigation and alternative hydration strategies at FIFA World Cup 2026 stadiums,” the statement read.

Toronto Mayor Olivia Chow questioned FIFA’s motive.

“Why do you need to buy a water bottle when you can just carry your water in? It is cheaper that way and it is good for the environment,” Chow told CTV News. “It is outrageous. They are just trying to make more money. They are already making billions of dollars. Stop it.”

Chow’s ire likely grew upon learning that the group-stage matches the 60 people who now must pay for tickets FIFA mistakenly provided them are all in Toronto.

Complaints have mushroomed for months about World Cup ticket price fluctuations caused by sophisticated algorithms that can dramatically increase costs based on demand. Prices adjust in real time, increasing when interest surges.

The attorneys general of New Jersey and New York a week ago launched an investigation into World Cup ticket sales following reports that fans were misled about the locations of seats they purchased.

The attorneys general sent subpoenas to FIFA, requesting details about ticketing practices for eight World Cup matches hosted in New Jersey, including the World Cup final.

FIFA has about $6.14 billion in total assets and $3 billion in cash reserves.

The organization has defended its steep ticket prices, saying they reflect standard practices for major global sporting and entertainment events.

Longtime soccer journalist Simon Kuper explained to The Times’ Kevin Baxter that FIFA can maximize profits because it has no competition.

“If you think of McDonald’s or Nike, they’re trying to please consumers because they know the consumers can go someplace else,” Kuper said. “There’s only one World Cup, so FIFA is a monopoly purveyor. It’s more like one man running the cash box.”

Parking will be another opportunity to generate revenue. A spot nearly two miles from SoFi Stadium will cost $300 for the U.S. opener against Paraguay next week.

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With Oval Office replica and skyline views of Chicago, Obama’s new museum is political and personal

Former President Obama’s influence in his presidential museum runs deep, from the location on Chicago’s South Side to textured stone adorning its dramatic tower to striped reading chairs that resemble ones in his own home.

The Obama Presidential Center opens to the general public on Juneteenth after a celebratory dedication in Chicago with dignitaries. But tens of thousands of people — friends and family of museum staff, students and journalists — have already been offered a sneak peek of the nearly 20-acre campus as crews finish final art installations and landscaping.

The roughly $850 million project covers the political and personal realms of the nation’s first Black president. Campaign memorabilia and presidential artifacts are displayed in the admission-based museum tower while public spaces of the sprawling campus feature other things important to Obama: a new library, basketball court and picnic area with grills.

“This is a safe space for people to come and, yes, reflect on the historic moments of this presidency and the campaigns, but also to come together as a community to think about what change you can bring to your own neighborhood,” Josh Harris, the Obama Foundation’s vice president of public engagement, said during a recent tour with The Associated Press.

Here’s a closer look at the top attractions of the campus that is expected to draw as many as 1 million visitors annually.

President for a day

Obama’s presidential museum will be the first fully digital museum of its kind. There will be no official papers on display. Instead, visitors will experience high-tech and hands-on exhibits spanning the campaigns, key moments of Obama’s presidency and life at the White House.

One of the largest attractions is a life-sized replica of the Oval Office.

On a recent day, a stream of visitors, including schoolchildren, walked through the circular room, stopping to sit behind the desk and pose for pictures. The top drawer holds a copy of a handwritten letter from his predecessor, President George W. Bush, and Obama’s beloved BlackBerry phone.

“We want to make sure that people from all walks of life have the opportunity sit behind the Resolute Desk,” said Harris. “You think about the possibilities that if a young organizer from the South Side of Chicago can be president, you can be president too.”

Other sections of the museum detail the Affordable Care Act, immigration policies, and smaller moments such as when Obama unexpectedly sang during a 2015 eulogy for those killed in a South Carolina church shooting. A large television screen plays a clip of Obama singing “Amazing Grace.”

Peppered throughout are areas for personal reflection, which museum organizers say is key.

“We’re passing that baton and inviting people to bring change home, however change may be defined, both small or large,” said Louise Bernard, the museum’s director.

Touching iconic ballgowns

When Obama touted the museum’s contents at its groundbreaking in 2021, he predicted one of the top draws.

“We want this center to be more than a static museum or a source of archival research,” Obama joked at the site. “It won’t just be a collection of campaign memorabilia or Michelle’s ballgowns, although I know everybody will come see those.”

Roughly a dozen outfits on mannequins are behind glass, including a black and red dress designed by Narciso Rodriguez that the former first lady wore on Election Night in 2008 in Chicago.

Visitors will also get a chance to touch swatches of the fabrics, including the rose gold chain mail Atelier Versace evening gown she wore at her final state dinner in 2016.

Obama’s personal touches

The museum’s location is near where Barack Obama started his political career, taught law at the University of Chicago and where the family lived. Michelle Obama also grew up on the South Side.

A lifelong basketball lover, Obama requested a glass-paneled, professional grade basketball court to be used for community programs.

The former first lady designed a garden, where lettuce and strawberry plants are sprouting. There are also charcoal grills available for public use — an element that Obama envisioned when he pitched the plan in community meetings nearly a decade ago.

“President Obama always talked about his feelings of being in Chicago and one of his memorable moments was grilling in the park,” Harris said.

The Obamas’ design tastes and love of history are also evident.

The museum campus features dozens of commissioned works of art while different parts of the campus are named after prominent figures. The central “John Lewis Plaza,” named for the late congressman and Civil Rights leader, is designed as a public gathering spot.

Inside a new Chicago Public Library branch, a 70-foot mural depicts literary figures, including Walt Whitman and James Baldwin. At the center, Toni Morrison reads to a boy wearing orange shirt, representing a young Obama.

The presidential reading room features thousands of books chosen by the Obamas, ranging from presidential biographies to best-selling fiction. One of Obama’s favorite parts are two high-backed chairs with blue, yellow and black stripes. They were selected by the former president as top-notch reading chairs similar to ones he has at home.

Pricey admission with free options

Tickets are $30, the highest of any U.S. presidential museum or library. Next on the list is the Richard Nixon Presidential Library and Museum in California, where tickets are $29.

Obama Foundation leaders say the prices are justified for the state-of-the-art facility.

Tickets at the adjacent Griffin Museum of Science and Industry are $25.95. In downstate Illinois, tickets to the Abraham Lincoln Presidential Library and Museum in Springfield cost $15.

Along with free days and discounts for Illinois residents, Obama Foundation officials also argue that most of the campus is free, with only four floors of the museum tower requiring tickets.

Anyone can walk the campus, use the playground, library, sledding hill or grilling area. The tower’s top floor, which feature panoramic views of the nation’s third-largest city, is also free.

“The idea behind this institution, this campus, was to make it accessible to as many people as possible,” Harris said.

Tareen writes for the Associated Press.

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FIFA subpoenaed by New York, New Jersey in World Cup ticket investigation | World Cup 2026 News

US States react following increasing criticism of football’s global governing body for the pricing of FIFA World Cup 2026.

FIFA faces a subpoena from the ‌states of New York and New Jersey as part of an investigation surrounding ticket pricing and ⁠accuracy of seat locations for the 2026 World Cup.

In a joint news release on Wednesday, New York Attorney General Letitia James and New Jersey Attorney General Jennifer Davenport ⁠said prices for the 2026 World Cup matches “far exceeded the prices for any previous World Cup tournament”.

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FIFA has detailed the first-time use of “dynamic pricing” to adjust ticket costs based ⁠on demand. Fan complaints and allegations of paying for tickets in one location of the stadium but receiving a less-desirable seat caught the attention of state officials.

When pressed to explain why prices of tickets, which went on sale in October, were so high, FIFA President Gianni Infantino ‌defended the governing body on multiple fronts by pointing to the limited ticket supply for an event with worldwide demand.

The state attorneys general confirmed they are seeking information regarding the general event pricing structure, location pricing structure, seat locations and other details related to the eight World Cup matches scheduled to be played at MetLife Stadium in East Rutherford, New Jersey, in the United States. The July 19 final as well as group stage matches and early knock-out round games are to be held at MetLife Stadium.

“New ⁠Yorkers have been waiting years for the World Cup to ⁠come to their backyard, and they deserve a fair shot at affordable tickets,” James said in a release. “No one should be manipulated into paying sky-high prices for seats, and fans should be able to trust that the ⁠tickets they purchased will be the ones they receive.”

The investigation seeks to soothe concerns for fans who’ve purchased – or hope to have an ⁠opportunity to purchase – tickets but feel misled about ⁠the final product.

“FIFA has turned buying a ticket to the World Cup into a gauntlet of confusion, fake scarcity and impossibly high prices – all at the expense of consumers and hard-working New Jerseyans,” Davenport said in the statement.

James said ‌watchdogs called on government officials for guidance to resolve disputes from fans who said they had selected a seat in one category of the four available at MetLife Stadium only to be ‌assigned ‌seats farther back from the playing surface.

FIFA contributed to elements of the seating location confusion with the late introduction of a premium ticket option, or “Front Category”, after initial tickets had already been sold.

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L.A. hotels are still waiting for a World Cup boost

Hotel rooms in Los Angeles and other FIFA World Cup host cities could sit empty, despite high expectations that the global sporting event would be a boon to the city.

The soccer tournament, which has sold more than 5 million tickets so far, has historically triggered a surge of international and domestic tourism and infused host cities with an economic boost.

This year, however, 80% of hotels surveyed by the American Hotel and Lodging Assn. said bookings are lagging behind initial forecasts. The hotel association partly blames FIFA for the slowdown, saying the organization overbooked blocks of hotel rooms that did not reflect true demand.

Travel also is being hampered by higher airfares and gas prices due to the conflict in Iran. Visa barriers and broader geopolitical concerns are suppressing international travel demand, the report said.

“With just two months until kickoff, indicators suggest the anticipated economic lift may fall short of expectations,” the report said. The number of tickets sold for the tournament “has not yet translated into strong hotel bookings.”

In L.A., where World Cup games will be played next month at SoFi stadium, more than 65% of hotel respondents said room bookings were below estimated demand.

Many respondents said bookings were even lagging behind that of a typical summer.

Hotels in Los Angeles cited visa complications and long distances from the venue as obstacles to bookings. According to the report, FIFA booked thousands of rooms in downtown Los Angeles that it canceled.

Ahead of all World Cup tournaments, FIFA places large blocks of rooms on hold across various properties for FIFA staff, mediaand other stakeholders. As the tournament draws closer, FIFA will adjust its plans based on demand.

“All room releases were conducted in line with contractually agreed timelines with hotel partners, a standard practice for an event of this scale,” a FIFA spokesperson said in a statement. “Throughout the planning process, FIFA’s Accommodations team maintained consistent discussions with hotel stakeholders.”

The spokesperson added that global demand for the 2026 World Cup is unprecedented.

“FIFA room block over-commitment created an artificial early demand signal that has since unraveled,” the hotel association report said. “Many hotels indicate that early booking signals overstated true demand.”

About half of hotel respondents reported cancellations or releases of previously booked blocks of rooms, the report said.

The staggering price of World Cup tickets this year could also be keeping away fans, said journalist and author Simon Kuper, who writes about soccer economics. Face values for tickets have climbed as high as $7,875.

“All the ticket prices in this World Cup are inconceivable for previous World Cups,” Kuper said. “It’s very much a new phenomenon.”

FIFA is projecting revenue between $11 billion and $13 billion for the four-year World Cup cycle, which ends when the tournament does.

Nonetheless, L.A. is expecting a major jump in tourism for the World Cup in June and the 2028 Olympic Games.

That would be welcome for an industry that is coming off some tough times.

Last year, tourist spending in L.A. fell for the first time since the pandemic began as wildfires, raids by Immigration and Customs Enforcement agents and trade tensions discouraged people from visiting, including tourists from Canada who traditionally flock to Palm Springs and other cities in Southern California during the winter months.

International air arrivals to L.A. County fell more than 30% from August to November of 2025. In Los Angeles, current international arrivals are fewer than in previous months, though the state saw an overall 3% increase last year.

The L.A. market “faces several challenges that are tempering hotel performance expectations,” said Ralph Posner, chief communications officer for the American Hotel and Lodging Assn.

“L.A.’s purported hotel underperformance is compounded by a unique combination of early FIFA block over-commitment creating artificial demand, concerns about visa barriers and operating costs,” he said. “The market was positioned as a flagship host city but is now absorbing a gap between expectation and reality.”

Surging hotel room costs in host cities are also a deterrent. For example, the Renaissance Hotel in Seattle, within walking distance of Lumen Field, is renting a King guest room for less than $300 the weekend before the World Cup. For the weekend of the U.S. game there, the rate is more than $1,000 for the same room.

To save costs, some fans are choosing to stay farther from the venues or opting for alternative lodgings such as Airbnbs. Airbnb’s chief financial officer said the World Cup is expected to be the largest event in the company’s history.

The hotel association said that even though initial indications are bad, things could still get better.

“We are hopeful that momentum will build over the next few weeks in the lead up to the games,” Posner said.

Times staff writer Kevin Baxter contributed to this report.

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Gemma Collins looks horrified as she gets a parking ticket after lunch in Essex on hottest day of the year so far

GEMMA Collins’ had a damper put on her bank holiday fun as she received a parking ticket in Essex this weekend.

The former Towie star looked horrified as she returned to her flashy Range Rover after lunch to see that it had been slapped with a hefty fine.

Gemma Collins was slapped with a parking ticket on Friday after heading into an Italian pizzeria for lunch Credit: Splash
The reality star was enjoying the bank holiday sunshine when she returned to the fine Credit: Splash

Dressed in a vibrant two-piece for the hottest day of the year so far, Gemma was snapped outside of Italian pizzeria Bel-Sit in Woodford.

However, it seems as though the parking ticket didn’t get her too down as Gemma was seen beaming upon ripping it off of her windscreen.

She appeared to be enjoying the British sunshine, too, as temperatures reached 28 degrees Celsius on what was the hottest day of 2026 so far.

The reality star’s outing comes just days after she was involved in a campaign that was branded “tone deaf” by the public.

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Despite the ticket, Gemma seemingly remained in high spirits as she ripped it off of the windshield Credit: Splash
It comes just days after Gemma took part in a campaign with the Department for Education that was branded ‘tone deaf’ Credit: PA

Gemma appeared in videos in collaboration with the Department for Education.

The clips, released earlier this week, show Gemma marching into an office to discuss learning with the Education Secretary Bridget Phillipson.

In one instalment, she prattles on about King Richard III and states “not many youngsters would know who he is today”.

The “GC”, who left school at 16 with a single GCSE — a G in maths — goes on: “Whatever you’re learning, make sure you concentrate because you’re going to be taking it into your future career.”

The videos have been ridiculed by mums and dads, with one joking: “I hadn’t thought of just saying ‘concentrate’. All will now be well.”

A second wrote: “What’s next? Joey Essex visits the Ministry of Defence?”

“It’s tone-deaf,” said a third.

Another said: “Many of us have had to fight every step of the way for our children to stay in school, for EHCPs, for specialist placements, and simply for our children’s needs to be recognised and understood.

“The SEND system is exhausting, adversarial, and often leaves families feeling unheard and unsupported.

“So to see the Department for Education use a celebrity with no lived experience of navigating this system feels disconnected from the reality SEN families face every day.”

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