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Airline passengers were issued a warning in a social media post shared by Jet2

Jet2 has issued a safety warning that applies to all passengers flying with the airline. The low-cost carrier has urged customers to ‘look for the gold tick’ when contacting its customer service agents on social media. The airline regularly responds to passenger questions on X as Jet2tweets, where the Jet2 team assists Jet2.com and Jet2holidays customers.

However, scammers may contact social media users, falsely claiming to be from Jet2. The official Jet2tweets account highlighted the possible risk to passengers in a recent post.

A team member warned a customer named Elaine to ‘look for the gold tick’ before replying to any messages sent to her on X. Elaine had contacted Jet2tweets with a question about an upcoming booking.

She wrote: “Jet2tweets Hi. We leave Faro for Liverpool on 19th April. Please could you advise what time we should arrive. We don’t need to check in any baggage. Thank you.”

Answering the question, Jet2 replied: “Hi Elaine, thank you for getting in touch. Our check-in desks open from two hours and thirty minutes before standard departure time. Please feel free to check in from this time. I hope this helps. If there’s anything further we can assist you with, please do let us know. Thank you, Rachel.”

In a follow-up response, another Jet2 team member issued a warning to Elaine, which applies to all passengers using X to contact the airline. Jet2tweets wrote: “Hi Elaine, it appears you have been reached out to by a fake account not affiliated with Jet2holidays. Please be vigilant when dealing with these accounts and be aware our only official account is @Jet2tweets (look for the gold tick).”

Jet2tweets is a verified account on X, as indicated by the gold tick next to its name. When customers click on the gold tick, it displays an official message from X, which reads: “This account is verified because it’s an official organisation on X.”

More information is available on the X Help Center, which explains the different checkmarks that social media users might see on the platform. For example, accounts that subscribe to X Premium could have a blue checkmark. Meanwhile, a grey checkmark is used for government officials or organisations.

Any X users impersonating a business or person risk permanent suspension. The Help Center states: “Impersonation is a violation of the X Rules. Accounts that pose as another person, group, or organisation in a confusing or deceptive manner may be permanently suspended under X’s misleading and deceptive identities policy.”

The guidance says that brands can file a report in the Help Center if they believe an account is posing as them. If an X user believes an account is misusing someone else’s identity, they can also report it as a bystander directly on the account’s profile.

Tehran says Iraq will face no restrictions in waterway, praising country’s ‘struggle’ against the US.

Iran has announced that Iraqi ships are free to pass the Strait of Hormuz, the latest sign of Tehran easing its stranglehold on the critical conduit for global energy supplies.

Iraq will be exempt from all restrictions in the strait, with controls only applying to “enemy countries”, Iran’s Khatam al-Anbiya Central Headquarters said in a statement on Saturday.

“We hold profound respect for Iraq’s national sovereignty,” the military command said in the statement carried by the semi-official Tasnim News Agency.

“You are a nation that bears the scars of American occupation, and your struggle against the US is worthy of praise and admiration.”

Iran’s announcement came as US President Donald Trump reiterated his demands for Tehran to make a deal or relinquish control of the waterway, warning in a social media post that “all hell” would rain down within 48 hours otherwise.

Iran’s Khatam al-Anbiya Central Headquarters rejected Trump’s demand, calling his threat a “helpless, nervous, unbalanced and stupid action”.

Iran has effectively blockaded the strait, which usually carries about one-fifth of global oil and liquified natural gas supplies, since the US and Israel launched their war on the country on February 28.

While maritime traffic has ticked up in recent weeks under a de facto toll booth system imposed by Tehran, it is still down more than 90 percent from normal levels, according to ship tracking data.

According to Lloyd’s List Intelligence, there were 53 transits through the strait last week, up from 36 the previous week and the most since the war began.

The collapse of shipping in the waterway has thrown a wrench in global energy markets, pushing up fuel prices and prompting authorities in many countries to roll out emergency energy conservation measures.

Brent crude, the international benchmark, has hovered above $109 a barrel in recent days, with many analysts predicting prices to surge much higher if the waterway is not unblocked soon.

Iraq’s oil production, which provides most of Baghdad’s revenues, has been hit especially hard by the war.

Iraq’s oil ministry announced last month that production had fallen to 1.2 million barrels a day, down from 4.3 million barrels, amid declining crude shortage capacity due to the effective halt of exports through the strait.

Iraq was the world’s six-biggest oil producer in 2023, accounting for 4 percent of global supply, according to the US Energy Information Administration.