Swimming pools

Walt Disney World holidays are a bucket list event but that can amp up the pressure to get ‘everything’ right – we take a look at some easy booking tips not to be missed

At 40 square miles, Walt Disney World isn’t just theme park. The entire resort is roughly the same size of San Francisco, with four theme parks, two water parks, countless hotels, and even Disney Springs, a dedicated shopping zone with a cinema, theatre and bowling alley. While all of that means heaps of rides, shows, attractions and play areas to discover, it’s not surprising that for first-timers it can feel overwhelming.

Mickey Mouse’s Orlando home is worth it; it genuinely lives up to the hype. The pyrotechnics, the immersion, the magic; it’s all brilliant. But a place this huge requires planning – it’s not somewhere you want to wing it entirely. I’ve been lucky enough to visit Walt Disney World three times and let me tell you; the difference between a magical holiday and a sweaty, feral meltdown can come down to some tactical decisions.

Here are my top tips for getting the most out of your Walt Disney World holiday…

1. Make use of Walt Disney world package deals

Booking doesn’t have to be complicated. In fact, you can find Walt Disney World packages that include your hotel, flights and park tickets. British Airways Holidays currently offers seven-night packages in 2027 including your return flights, a Disney hotel stay, 2027 Free Dining + Drinks Offer and 14 days for the price of 7 Disney Magic Tickets. Package options include:

• 3* Disney’s All Star Sports Resort, from £1899pp
• 4* Disney’s Port Orleans Resort – Riverside, from £2249pp
• 5* Disney’s Grand Floridian Resort and Spa from £3749pp

You can book by November 1 to make use of the deals on ba.com/orlando. Disney’s 7-day and 14-Day Magic Tickets cover all four theme parks (and park hopping), water parks, and a Memory Maker which gives you unlimited professional photo downloads.

You can find plenty more information and packages at disneyholidays.co.uk.

2. Download the Walt Disney World App

It is not optional. It is the holiday. Live wait times, park hours, maps, restaurant bookings, your photos and, if you’re staying on-site, your hotel room key all live in the My Disney Experience app.

Download it before you fly and learn where things are. Resort guests can book Lightning Lane passes up to seven days before their stay begins, so work out your must-do rides now. Turning up without a ride strategy is exactly how Snow White ended up exhausted, making a panicked apple purchase, and sharing one bathroom with seven strangers. My must-do rides? TRON, Flight of Passage, Rise of the Resistance and the new muppets-themed Rock N Rollercoaster.

Consider a MagicBand+ too. This handy watch can be used to tap into the theme parks, unlock your hotel door, scan into fast pass queues, and even download your ride photos straight to your account. There are some fun surprises along the way – one of which is how it syncs up to the evening fireworks!

3. Meal planning

Do not be a poor, unfortunate soul standing in a 40-minute queue for a cheeseburger. Nothing triggers a family mutiny faster than a hangry child in the Florida sun. Use the Mobile Order feature on the app. You tap a button, waltz past the sweating masses, grab your tray, and try to hide your supreme smugness.

For proper sit-down dining, you can book exactly 60 days out before your visit. Just be warned to get in early, as tables in the more popular restaurants feel like they vanish faster than Cinderella’s carriage at midnight. My elite tier? Space 220 and Via Napoli in Epcot, Roundup Rodeo BBQ in Hollywood Studios.

As for Character Dining, it’s worth the splurge. At the Grand Floridian’s 1900 Park Fare, I ate Eggs Benedict and gummy bears with Cinderella, Tiana, Mirabel, and Aladdin coming directly to my table. It is peak efficiency. Let the royalty come to you. (Prices for this experience cost £44 per adult and from £27 per child at 1900 Park Fare).

Currently if you book by November 4, Walt Disney World has a Free Disney Dining and Drinks deal for holidays in 2027, which includes school holiday dates. The offer includes free table service dining plans or quick service plans, along with one drink per meal (alcoholic or non-alcoholic, depending on the plan chosen). The offer applies to a minimum of five consecutive nights when booking a Walt Disney World hotel alongside a park ticket package.

4. It doesn’t have to be an intense holiday

You do not need to be strapped to a ride vehicle for 14 consecutive hours to “get your money’s worth.” The Florida heat is aggressive, and the daily walking can be tiring. Take breaks, like enjoying some downtime at your hotel. Do not become a Disney Villain just because you want to force your sobbing toddler onto Peter Pan’s Flight a third time.

Don’t dismiss the water parks either. I retreated to Blizzard Beach – a “melted ski resort” where you float down a lazy river in blazing sunshine surrounded by fake snow. It is an absolute fever dream of a concept, and it is glorious. Disney has been here for decades. The castle will still be there after you’ve had a lie-down.

5. Don’t underestimate the size of the place

Walt Disney World isn’t simply one theme park; in fact, the entire resort is roughly the same size of San Francisco. Leave the glass slippers at home and pack your broken-in trainers. You will walk a half-marathon every day, and wet shoes feel like walking on angry sponges. And for the love of Jiminy Cricket, bring a refillable bottle. Ice water is completely free at quick-service spots if you just ask.

Staying on-site at a Disney hotel comes with some handy perks; for example, you get free transfers from your accommodation to the parks, and you can get 30 minutes of Early Theme Park Entry. Half an hour may not sound like a huge amount, but it’s enough to get in the parks early and head to the biggest rides before the queues kick in. The easy transport options also mean you can park hop or head back to your hotel for a break.

My advice is plan the logistics for high-stakes elements such as key rides you want to do, or food you want to eat, but leave space on the itinerary for the plot twists, and even just time to sit by the hotel pool doing absolutely nothing. This is a holiday after all!

They said the hotel was dirty and food on the all-inclusive trip was undercooked. They also claimed to see faeces in the swimming pool on more than one occaision

A family say their £4,000 holiday was ruined by a “filthy” hotel which left their five-year-old on antibiotics. Samantha Smithson, 34, and husband Dion Hart, 31, took their two children – aged two and five- and Samantha’s parents away to Tunisia in August.

But when they arrived at their hotel on August 10, they were apparently put in a room that had just a double, which Samantha shared with the children, and a single bed, which Dion took. The couple also claim they found exposed cabling, wobbly balcony railings, a smashed light, and a shower tray that did not drain inside the room.

They said the hotel was dirty and food on the all-inclusive trip was undercooked, so they shelled out around £500 extra buying food from outside the hotel. They claimed to notice faeces in the swimming pool twice and alerted staff. Booking provider On The Beach has offered the family a partial refund of £496.

Samantha, an operations manager, from Canterbury, Kent, said: “It was the most horrendous experience. Our room wasn’t safe and I spent the whole week feeling anxious about the kids. I was in tears all the time, it was awful. We just couldn’t wait to get home.

“I do not believe that £496 fairly reflects what our family experienced or the significant difference between the holiday we paid for and the holiday we actually received.”

The family said rubbish was left out, and their towels were dirty. Samantha said the hotel had no air-con in the 40-degree heat. Playground equipment was broken, and the advertised spa and gym were not open, Samantha said.

Their five-year-old has been given antibiotics for 40-degree temperatures and gunky eyes since coming home, and doctors said it was likely caused by dirty water, Samantha said. Samantha and builder Dion booked the holiday, in the Abou Sofiane Sousse hotel and aqua park, through online-travel-agent On The Beach.

Samantha made a complaint on August 17 and on August 25, and was offered a partial refund 28 days later. Samantha, who shared the story on Talk to the Press, said: “It’s just unacceptable to book in more people than they have capacity for, and to take bookings for rooms they don’t have.

“I’m really disappointed that On The Beach didn’t help us at all. We trusted them with our money and have been completely let down. We spent the whole time trying to contact them, but you can’t speak to anyone.

“It was filthy everywhere; it was horrible. Our kids were hungry the whole time because the hotel food we had paid for was so bad, and dangerous.”

A spokesperson for On the Beach said: “We’re sorry that Ms Smithson was disappointed with her hotel stay and we have been in contact directly in an effort to resolve her complaint.

“A partial refund of the hotel cost has been offered and has not yet been accepted.”

Abou Sofiane Sousse Hotel and Aqua Park were contacted for comment.

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