suitcase

Louis was flying home after a two-week holiday with his partner when cabin crew woke him to deliver some unexpected news about his ‘£5,000’ luggage

A Brit holidaymaker was left amazed after finding out that the plane he was aboard had driven over his suitcase – ‘completely destroying’ the bag and everything inside it. Louis Maybury, 27, was flying home from Madrid to Manchester Airport after a fortnight’s holiday with his partner when cabin crew woke him up with an unexpected request.

With approximately 30 minutes until touchdown, he was asked to remain on board once the other passengers had disembarked. He was then escorted to the cockpit, where the pilot delivered the unwelcome news: his luggage had been run over by the aircraft back in Madrid.

Louis could do nothing but watch in disbelief as his mangled suitcase appeared on the baggage carousel, containing what he claims was around £5,000 worth of belongings. His partner filmed the moment the battered bag was handed back to him in tatters on 11 July.

Louis, from Manchester, said: “I was extremely upset by the situation. I had packed two full weeks’ worth of belongings, including everything I needed for my trip.

“Unfortunately, all of my belongings were destroyed.” EasyJet staff informed Louis that his suitcase had been run over on the tarmac at Adolfo Suárez Madrid-Barajas Airport, resulting in a two-and-a-half-hour delay.

Since then, he has been engaged in a dispute with the airline over compensation for his possessions, which he valued at £5,000. Among the damaged items were a Burberry bag worth just over £1,000, an Invisalign retainer costing £500, and three Acne Studios shirts valued at roughly £300 each.

He said: “I was eventually left with no choice but to accept the minimum compensation offered and try to recover the remaining losses through my own insurance. Everything was destroyed, included a designer bag, four pairs of shoes, expensive chargers and an Oral B Toothbrush.”

An easyJet spokesperson said: “We’re very sorry that Mr Maybury’s luggage fell from a baggage cart and was damaged by an aircraft as it was coming onto stand. Safety is our highest priority and our engineers subsequently carried out an inspection of the aircraft and cleared it for departure.

“We know how important it is for customers to feel confident that their belongings are well cared for when travelling with us, so we investigated this with our ground handling providers in Madrid at the time and contacted Mr Maybury to apologise for his experience and provided him with the compensation he is due.”

Barbara Bacilieri, who served as a flight attendant for 14 years, shares travel guidance and knowledge with her 5.1m TikTok followers and 2.9m YouTube subscribers

A flight attendant has disclosed why holidaymakers should position their suitcase in the hotel bathtub and place a shoe on top of the safe upon checking into a room. Barbara Bacilieri, who served as a flight attendant for 14 years, shares guidance and insider knowledge with her 5.1m TikTok followers and 2.9m YouTube subscribers.

She recently urged tourists to leave their luggage in the bathtub immediately upon arrival, instead of setting it down on the bed or carpet. She told creatorzine.com: “Place your suitcase in the hotel bathtub before opening it. Leave it there, closed, while you inspect the room.”

While it may appear an odd location to keep a suitcase, the guidance aims to minimise the risk of transporting unwanted stowaways back home.

“Bed bugs are a very serious problem, and they can sneak into your luggage and come back home with you,” Barbara warned. Bedbugs can lurk in mattresses, bed frames and upholstered furniture, and may crawl into luggage positioned close by.

Placing a suitcase in the bathtub allows travellers sufficient time to examine the room before unpacking their possessions. The hard surface also prevents luggage from being placed directly on fabric-covered spots where the insects might be concealed.

Barbara, 34, recognised online as Barbie Bac, advised: “Look at the mattress seams, headboard and luggage rack. “If you find insects or suspicious signs, keep your bag closed and inform reception to request a room change.”

Another tip concerns the hotel safe, where guests typically store passports, cash, jewellery and other valuables throughout their stay. Barbara’s suggestion is to use a shoe as a prompt to remember to check the safe before departing.

“If you put your passport in the safe, put one shoe inside and leave the other right by the door. This shoe will remind you to check the safe,” she said.

The concept is to create a visual cue that’s virtually impossible to miss when it’s time to leave. A guest preparing to check out will require both shoes before exiting the room, prompting them to collect the one stashed inside the safe.

This should encourage them to open the safe and verify they’ve retrieved everything inside before heading off. Barbara also outlined a range of packing and travel tips gained from her years working as a flight attendant.

Before handing over a bag for check-in, she advises photographing it from multiple angles. “Take pictures of your bag before handing it in. A full picture of the bag, and another of the wheels, handles and corners.

“This way you will have a reference for its condition if they return it damaged,” she said. She also recommended photographing the baggage claim tag and storing the original alongside your passport.

“Upon receiving your bag, inspect it before leaving the airport. If it appears broken, take pictures, notify the airline and keep the report number,” Barbara explained.

She added that photographs can assist with documentation but offer no guarantee of compensation, and advised verifying what travel insurance covers in relation to luggage.

She emphasised the importance of identification inside the bag itself. “The outer card may tear and get lost. Leave another identification card inside the bag where it is easy to see when it is opened.

“Name, phone number with country code, and email address. A contact person you can get in touch with during the trip,” she said. When packing liquids, she advised taking extra precautions.

“Shampoo may leak even if the cap is closed, so keep it in a tightly sealed bag away from clothes. Do the same with other products that may spill. If anything leaks, the bag can contain it and save you from having to wash half the bag,” she explained.

She also proposed making use of the space inside shoes: “Put the socks inside the shoe. If you are carrying perfume, keep it tightly closed and protected inside a bag before putting it away.”

Slippers, she noted, ought to be covered with a transparent plastic cover or shower cap so they don’t come into contact with clean clothing. She takes an empty bag for practical purposes.

“This may be helpful if you encounter a problem when checking in. You may have to rearrange your bag because it is overweight. Upon returning, use it for dirty clothes,” she said.

She reuses her packing list when departing the hotel and sets a particular alarm. “Set an alarm to remind you what needs to be checked. The charger, the safe, the documents. This name is more useful to you than an alarm clock that rings but says nothing.

“Set it a few minutes before leaving the hotel. When it rings, check everything before turning it off,” she said.

Barbara, who hails from Argentina and is based in Spain, has amassed a substantial online following by sharing travel tips and offering insights into life as cabin crew.

Her videos span everything from the day-to-day realities of working aboard an aircraft to practical methods passengers can use to make their journeys smoother.

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LIKE many, I have longed for a Rimowa suitcase, but the brand’s premium prices puts it out of my price range.

I simply can’t justify spending over £1000 on a suitcase, so I was understandably thrilled when I spotted the same luxe aesthetic for just £60 at Dunelm.

Constellation Cabin Suitcase with Front Opening, £60 at Dunelm

The Constellation Silver Cabin Case caught my eye with its sleek silver finish and modern linear hard shell, which gives it a similar, minimalist look to the iconic Rimowa cases.

Like Rimowa, it also has a durable construction with a hard shell protecting the contents, while looking stylish in the Arrivals hall.

It also comes with a 360-degree spinner wheel system, meaning you can glide it along in pretty much any direction.

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But there’s one particular feature that makes it extra appealing to modern travellers like me.

The front-opening opening offers speedy access to your tech essentials, so you don’t have to disturb your perfectly packed suitcase as you’re going through security.

As someone who travels with a laptop, I think that’s actually more useful than simply having a suitcase that looks pretty.

In terms of size, the Constellation Cabin Suitcase measures 55 x 35 x 22cm, including its overall product dimensions, while the Rimowa Original Cabin is 55 x 40 x 23cm.

While they’re the same height, Dunelm’s case is 5cm narrower and 1cm shallower, making it the more compact option.

You’re getting the sleek minimal aesthetic, hard shell construction, 360-degree wheels and a clever tech compartment for £60 rather than £1,090, pocketing £1030 in savings.

With half-term around the corner, this is the sort of cabin case I’d be looking at for a short family break or a European mini break.

Will it meet airline luggage rules?

Before buying, check your airline’s free cabin-bag allowance.

The Dunelm case fits Jet2 and British Airways’ larger 56 x 45 x 25cm allowance, but it won’t be free on every airline or fit under the seat in front.

If you’re looking for underseat bags that nail the designer look, I’ve rounded up some alternatives below.

CabinMax Underseat Cabin Suitcase, £39.95 at ASOS

What’s it good for? Weekend getaways, short city breaks, or business trips where you don’t need multiple outfits or heavy layers.

What you’ll like? It has wide suitcase-style opening, so you don’t have to dig through from the top like a regular backpack.

The Mykonos Hard Shell Vanity Case, £30 at M&S

What’s it good for? Carrying delicate toiletries without worrying about leaks or crushed packaging.

It could also work as a sleek standalone bag for overnight trips if you travel light.

What you’ll like? It has an elasticated rear trolley strap that slips over telescoping suitcase handles for effortless, one-handed wheeling.

Now, these suitcases aren’t Rimowa, so you won’t get the same premium branding, construction or engineering.

But if, like me, you’re mainly after the chic silver aesthetic and some of the practical features seen in expensive luggage, they’re a tempting alternative.

If you’ve had a Rimowa suitcase on your wishlist but can’t swallow the £1,090 price tag, my Dunelm find could be the more purse-friendly alternative.

If you are looking for more dupe deals, you need to read; Our favourite Dyson Airwrap alternatives in the Prime Day sale – including ‘amazing’ 4-in-1 styler down to just £37 and Dunelm launches mushroom lamp alternative to John Lewis version.