queue

Leah Norman said many of the beds would then lie empty all day with just a towel on them

A Scottish tourist has confirmed that holidaymakers sprinted to grab a sunbed after queuing for two hours at the pool gates. Leah Norman, 37, was on holiday at the Best Oasis Hotel in Salou, Spain, when she witnessed crowds of tourists flooding through the pool gates on July 4 in what she described as “Hunger Games style”.

The holidaymakers had been waiting since 8am until the doors opened at 10am. Leah, from Ayrshire, Scotland, said she spotted a “big queue” of sunbed-hoggers every morning, all desperate to secure a seat throughout her week-long stay.

She noted that beds with towels draped over them would remain unoccupied for the entire day, leaving families without any poolside shade for their young children.

Leah, from Ayrshire, Scotland, said: “Every morning there was a big queue inside hotel full of people waiting on the doors to open at pool area. The door was locked and would open at 10am.

“People would start queuing up from around 8am and when the doors opened at 10am, everyone would start running to grab sunbeds that were stacked up to place next to the pool, like the Hunger Games had just started.”

“Some families with young children were unable to get sunbeds or parasol shades for their babies as they would be taken. Some days, beds would lie empty all day with towels lying on them.”

Leah’s account echoes that of Glasgow tourist Chris, who witnessed comparable scenes in Salou back in June, filming over 40 tourists taking part in a ‘manic race’ for sunbeds after waiting an hour to secure one.

Watch tourists’ ‘manic race’ for sunbeds after hour-long queue

Having secured a spot with a towel, holidaymakers would then make their way inside for breakfast. Chris said: “It was a manic race and scramble for the sunbeds surrounding the pool at the hotel. I don’t judge but found it funny so had to film it.

“Some people just rolled out their bed, queued up, mad-dashed to secure the bed then they were seen going back to their hotel rooms or off for breakfast.

“It doesn’t leave room for those who don’t queue for an hour.”

The biggest hotel guest faux pas have been revealed – including jumping the breakfast buffet queue and stealing from rooms.

Frowned upon acts when staying in a hotel include reserving pool chairs with towels for long periods, leaving rooms excessively messy and being loud in the hallways late at night. Other divisive acts include hanging damp laundry on the balcony, not leaving a review after staying and being rude to hotel staff.

Smoking or vaping in hotel rooms is also considered a no-no, as are putting the incorrect number of guests on the reservation and leaving alarms or phones to ring for long periods of time without turning them off. While not reading reviews when booking and not collecting or cashing in rewards points are also viewed unfavourably.

In response to a survey of 2000 people who have ever stayed in a hotel, Hotels.com, which commissioned the research, is offering holidaymakers £100 in ‘Hotels.comCash’ for future trips after staying for 10 eligible nights through its rewards programme.

Melanie Fish, travel expert and spokesperson for the global marketplace, which has also teamed up with William Hanson for a ‘Grand Etiquette Hotel’ guide, said: “Small tweaks can make a world of a difference.

“Taking the time to check reviews or making the most of rewards can turn a good trip into a great one, and help your travel budget stretch further, too.”

Researchers found the vast majority (90%) consider themselves to be considerate guests – although 39% think residents have become less respectful in recent years.

Sneaking extra guests in and constant public displays of affection around the pool are also frowned upon by hotel guests.

Those polled were also asked which nationalities they consider to be the gold standard for politeness – and which ones they think tend to be rudest.

Japanese tourists were ranked as the most considerate, followed by Sweden in second place, with U.K. respondents placing themselves third.

At the other end of the scale, Americans are regarded as the most impolite.

They ranked just beneath those from Germany, according to Hotels.com research conducted through OnePoll.

William Hanson said: “Better hotel etiquette doesn’t just benefit others, it can directly enhance your own stay.

“At the heart of my guide is the idea that small, thoughtful behaviours add up to big rewards: from a better night’s sleep and improved service to savings on future trips.”