passport

EastEnders star Tracy-Ann Oberman claims she was refused boarding on a Ryanair flight to Spain, as she was told her passport was not valid under new European rules

Actress Tracy-Ann Oberman has issued a passport warning to fellow travellers after claiming she was turned away from a Ryanair flight. The 59-year-old star, best known for her role as Chrissie Watts in EastEnders, said she had a year remaining on her passport. However, due to new European regulations, she was denied boarding.

Taking to X earlier this month, she wrote: “Just tried boarding a flight to Spain. My passport runs out June 2027. Was refused boarding because apparently it ran out in 2026 according to new European rules. Can anyone explain this to me ?I’m now stuck.” She later added: “I had a whole year [on my passport] but they said it didn’t count.

“Ryanair people said that they get fined for people travelling with the extra year on their passport and they don’t want to pay the fine is that illegal.”

One person replied: “It doesn’t matter what date is expiring, it’s only valid for 10 years from issue,” as Tracy-Ann replied: “I wasn’t aware of this. It doesn’t flag it up massively when you book the ticket.”

While another wrote: “Clock runs from issue date. Chances are you renewed yours early. The EU doesn’t recognise the ‘bonus’ months.”

Ryanair has been approached for comment.

What are the new European passport rules?

If you renewed your burgundy UK passport early, the most crucial point to bear in mind is that your passport must be less than 10 years old on the day you enter an EU country, meaning any “extra months” added to your expiry date from your previous passport are completely invalid for EU travel.

The burgundy colour and the words ” European Union ” on the cover do not matter; the document remains entirely valid as long as it meets post-Brexit requirements.

However, because the UK Passport Office used to add up to 9 months of unused validity onto early renewals prior to September 2018, your passport’s expiry date can deceive you into thinking it is valid when it is not.

Mandatory EU entry criteria

To travel to the EU and the Schengen Area, your passport must pass two independent tests:

1. The 10-year issue date rule: The passport must have a ‘Date of Issue’ that is less than 10 years ago on the day you arrive in the EU.

2. The 3-month expiry rule: The passport must be valid for at least 3 months after the day you plan to leave the EU, based on its official expiry date.

Brits with holidays booked this year to Europe could risk facing issues entering Europe if they don’t check a number on their passport well in advance

Schools across the UK will close for the six-week summer holiday, and thousands of families will be taking the opportunity to spend time together abroad during the peak travel season. However, a travel insurance specialist has issued an alert urging people to check a specific number on their passports before they jet away to avoid risk of being refused entry to Europe.

Travellers with passports issued before 2018 are being warned that they could face issues entering Europe if they don’t check a specific number, thanks to a ’10-year passport rule’. New analysis from Saga Travel Insurance found that the EU and Schengen ’10-year passport rule’ was the most discussed passport concern among travellers on Reddit, with discussions amassing 35,417 upvotes across the platform.

The Schengen area is a group of 29 European countries where travellers can move between countries without routine passport checks. It includes popular holiday destinations such as France, Spain, Italy, Greece and Portugal.

Michelle Cooper, Director of Saga Travel Insurance, said: “EU and Schengen countries require passports to be less than 10 years old on the day of entry. While all new passports last exactly ten years, passports issued before 2018 remain valid for 10 years and nine months.

“If you have an older passport, make sure you check both the issue date and expiry date before travelling to avoid problems at the border.” Michelle warns that passengers travelling with these 10-year and nine-month passports may face issues travelling in Europe if they’re in the final nine months of their passport.”

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The analysis also found that more than three-quarters (80%) of holidaymakers are unaware that different countries have different passport validity requirements, according to Saga Travel Insurance’s survey. Meanwhile, half (50%) believe that every country requires a passport to have six months remaining before travel.

Michelle said: “It’s important to check the specific rules of the country you’re travelling to so that you know how long you need to keep your passport. Some destinations require three months remaining on your passport, while others require six months.

“If you travel to a country without enough time left on your passport, there is a possibility you’ll be denied entry into the country. This could be by your airline, before flying, or by border security, once you reach your destination. If you’re denied boarding or refused entry because your passport doesn’t meet those rules, travel insurance is unlikely to cover costs such as cancelled accommodation, missed flights or return travel expenses.

“This is because the responsibility typically sits with the traveller to ensure their passport meets the entry requirements of the country they’re visiting. That’s why checking your passport carefully before travelling is one of the most important things you can do before a holiday.”

Frequent flyers could be turned away for not having enough blank passport pages

Some countries require travellers to have a minimum number of blank pages remaining in their passports for stamps and visas. Michelle says: “People can sometimes focus entirely on expiry dates and forget to check how many blank pages they have left, but some destinations can refuse entry if there isn’t enough room for official stamps or visa documentation.

“If you’re a frequent traveller, you should regularly check how many blank pages you have remaining in your passport before booking a trip. You might also benefit from purchasing a passport with additional blank pages.

“As travel systems evolve, including the gradual rollout of digital border systems such as the EU’s Entry/Exit System (EES), physical passport stamping may become less common. But for now, requirements can still vary depending on destination and border process.”

What should you do if you lose your passport?

One in 20 (5%) Brits have needed an emergency replacement passport before travelling, according to Saga Travel Insurance’s survey. And, one in 25 (4%) have cancelled a holiday because they couldn’t find their passport before departure.

Michelle says: “If you lose your passport before travelling, you can apply for a one-week fast-track application. This is an in-person application that requires an appointment, so it’s important to factor in booking availability – as well as the additional cost. It’s £76 more than a standard passport but means you should still be able to go on holiday.

“If you lose your passport while abroad, you should report this to the HM Passport Office as soon as possible. You will also need to apply for an emergency travel document online so that you can travel home. You’ll typically need a valid digital passport photo, your phone number, an email address, and a debit or credit card to make the £125 payment.

“If the loss of your passport means that you need to delay or rearrange your journey home, travel insurance may be able to help with some of the associated costs depending on your policy. Check your insurance documents and contact your insurer as soon as possible to understand your next steps.”

Brits warned over new ETIAS travel checks for Europe

From late 2026, British travellers visiting most European countries will need to apply for a new European Travel Information and Authorisation System (ETIAS) before travelling. The new system is similar to the UK’s Electronic Travel Authorisation (ETA) scheme and will apply to visa-exempt travellers visiting 30 European countries for short stays of up to 90 days within a 180-day period.

Michelle says: “Travellers may not realise that visiting Europe will soon involve an additional pre-travel authorisation step. From late 2026, British holidaymakers will need to apply for ETIAS approval before travelling to many popular European destinations. The authorisation will be linked directly to your passport, meaning travellers could be denied boarding if their ETIAS details don’t match their travel document or if the authorisation has expired.

“Most ETIAS applications are expected to be processed within minutes, but it could take longer if additional checks are required. Holidaymakers should apply well in advance of departure to avoid last-minute disruptions.”

She added: “Similar systems already exist elsewhere. For example, UK travellers visiting the United States must apply for an Electronic System for Travel Authorisation (ESTA) before departure. These systems are becoming more common globally, so it’s important to check requirements for each destination well ahead of travel.

“As with passport validity rules, people are responsible for making sure they have the correct travel authorisation before they leave the country. If someone is unable to travel because they failed to obtain valid ETIAS or ESTA approval, travel insurance is unlikely to cover costs associated with denied boarding or cancelled trips.”

A BRIT has been left devastated after she was refused boarding her flight to Spain due to a simple mistake.

Rachael Norton-Voysey, 33, was stopped before boarding her Ryanair flight from Birmingham to Lanzarote.

The Brummie-based woman had a 1.5cm rip in her passport, though she claimed it did not impact any of the details in her passport or her photo page.

Rachael said: “We got to the gate and handed in my passport at that point to get onto the plane and he said it was ripped and they wouldn’t let us through.

“It was horrible – that feeling where your stomach just drops knowing we wouldn’t be going on holiday at that point.

“There’s no arguing with them once they do that.”

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Rachael and her friend were due to spend five days in Lanzarote, having spent £700 on the holiday but instead they both ended up heading home.

The duo were made to wait though, until the entire plane had boarded before they were escorted out of the airport.

Rachael added how she had travelled several times on the passport without an issue before.

She added: “I understand where they’re coming from but it is really petty in my opinion.”

She noted that when they went back through the airport, even the immigration officer mentioned it was harsh.

The UK Government’s website states: “If your passport is damaged you must replace it. You may not be able to travel with it.

“HM Passport Office will consider your passport damaged if: there are stains on the pages (for example, ink or water damage); you cannot read any of your details; any of the pages are ripped, cut or missing; there are holes, cuts or rips in the cover or the cover is coming away.”

“You may not be able to travel with it.”

Rachael is now hoping that her experience will warn other Brits to check their passports before travelling, and also calling out Ryanair to be clearer on the rules around damaged passports.

A spokesperson for Ryanair said: “This passenger was correctly refused travel from Birmingham to Lanzarote as her passport was damaged and therefore not valid for travel.”

A mother has been left stranded with her two-year-old daughter after a new passport rule that was ‘quietly introduced’ prevented them from flying back to the UK

A new passport rule left a mum and her two-year-old daughter stranded abroad with no way of getting home.

Tegan van der Merwe, 25, and her toddler were refused permission to fly back to the UK, despite living in Britain for more than two decades. Now they’re trapped in Mallorca and fear they could be there for weeks.

She said: “It’s a terrifying situation to be in with a young child – we’re not safe here. We had to find the cheapest place to stay next to a strip of drunk people because we are completely stranded.”

The mum, from Manchester, had travelled to Palma de Mallorca for a five-day holiday with her daughter. But she said they were stopped at immigration because they both travel on Dutch passports, despite her holding settled status and her daughter automatically qualifying for British citizenship after being born in the UK.

She said they were later told the problem stemmed from a rule introduced in February requiring British dual citizens to prove their right to live in the UK before travelling. Under the changes, travellers can no longer rely on a foreign passport alone and must instead carry a valid British passport or a Certificate of Entitlement.

Left with no way home, Tegan and her daughter were advised to visit the British Consulate in Palma. They have since been forced to leave their hotel and move into a cheaper self-catering apartment close to a busy strip near Magaluf left with no way home.

Tegan travelled to the consulate on Monday, catching buses before walking for more than an hour in the heat with her daughter. But she claimed she was met with a hostile response when she arrived.

She told the Daily Mail: “The consulate wouldn’t even open the door. I was told to speak to someone over the phone and put a Spanish address to get documents to apply for a British passport sent to me.

“We were also told we had to get photocopies of everything – which meant walking even further and getting buses to try and find a post office or library which had a printer.”

Tegan said she then paid 60 euros to send off the forms and feared she could now be stranded in Spain for up to six weeks while waiting for the passports to be processed. She now has little money left after spending much of it on the holiday, and is unable to earn an income while stuck overseas.

She said: “She has her ups and downs throughout the day, we’re just trying to make it as normal as we can for her. I’m just worrying about where the money is coming from, stressing about everything, and worrying that ultimately we could end up on the street if we don’t get help.”

The ordeal has also left Tegan facing problems back in the UK. She said she has been forced to hand in notice on the home she rents in Manchester because she cannot work while stranded abroad, and now expects to move in with her mother once they are eventually able to return.

The experience has left Tegan wanting to “renounce” both her and her daughter’s British citizenship after feeling completely “abandoned by the Government”.

She added: “I don’t want to live in the country anymore, the way we have been treated. It’s like we are criminals – why can a two-year-old not re-enter the country and at least be held and questioned there? It’s terrible.”

THERE’S been a new plea to suspend the new passport checks this summer amid fears of even more chaos this summer.

So far, some airlines have had to leave passengers behind and there are already queues of up to six hours at border control.

The situation is only predicted to get worse with summer holidays on the horizon when millions of Brits including lots of families will be heading abroad.

Passenger numbers are predicted to increase by an extra 40million across Europe in July and August.

As a result, a number of airlines and airports have submitted a letter the president of the European Commission asking to suspend EES checks.

A number of industry groups have said they’ve reached a “critical point”.

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They continued: “Passengers have already been forced to queue for extended periods outside terminal buildings and on exposed aprons because border control facilities cannot process arrivals quickly enough.

“Airlines face half-empty planes at gate closing time, while passengers are stuck in border control queues.”

The groups have asked the authority to allow airports to “completely suspend” the EES when “passenger volumes exceed the operational capacity of border control facilities”.

They’ve said that “immediate intervention” is needed before the situation “deteriorates further during the peak summer travel season”.

There has also been a call for “flexibility’ in September as well.

The Entry Exit System (EES) involves people from third-party countries such as the UK having their biometrics taken to enter the Schengen Area.

The progressive rollout began in October 2025 and has caused a number of problems.

Last month, 150 Ryanair passengers missed their flight from Toulouse to the UK due to queues at border control.

The situation was described as “pure chaos” in queues of up to 500 people.

In another case, passengers returning home from Athens were left stranded when a Ryanair flight left without them.

Up to 50 passengers who were still in the airport queuing through passport control missed their flight to London Luton.

Back in March and outside of the peak travel period, Travel Reporter Alice Penwill queued for three hours to get out of Lanzarote Airport.

June 27 (UPI) — President Donald Trump released the new design for the cover of U.S. passports, which features an image of him on one side and the signing of the Declaration of Independence on the other side.

The updated design follows a State Department announcement in April that a “limited-edition” passport with Trump’s image on it would be available this summer to commemorate the 250th anniversary of the United States of America.

The “specially designed” passport is expected to be available only at the Washington Passport Agency in Washington, D.C., with no extra cost, although design options online or in other locations will retain the current design, the department said at the time.

Trump shared the image in a post on Truth Social on Friday, as did the official White House account on X, with that account referring to it as the “Patriot Passport.”

“The U.S.A.’s New passport, which says, “Welcome, but be good!” Trump said in the post, which included an image of the front and back of the new design.

The limited-edition passport will be available at the D.C. passport office starting on July 6, and people who would like to get one must schedule an in-person appointment at the agency, the State Department said on Friday.

The department also has scheduled two special passport acceptance events specifically for the limited edition version, the first on Aug. 22 and the second on Sept. 26, both of which will be held at the Washington Passport Agency.

THERE’S enough going on this summer with EES checks and extreme heat – and your passport could cause problems as well.

Affecting millions, we’ve explained the two things you need to check before your next holiday.

Expiry Dates

You might think that expiry dates have been spoken about enough – but it is still catching people out.

Old rules let passports have more than 10 years on them, but these rules have since been scrapped.

To find the true expiry date, you need to check the start date rather than the expiry listed in the passport.

If your passport was issued in April 2016, but has an expiry of December 2026, your passport is out of date as it’s over 10 years old. The REAL expiry date is actually April 2026.

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These rules especially affect those still with burgundy passports with the last of these expiring in 2030.

Figures have shown that up to 100,000 holidaymakers a year face being turned away at airports if their passport is more than 10 years old.

Make sure to check the rules of the country you’re travelling to as well.

Some places like Dubai and Thailand require at least six months left on your passport to enter..

Dual National Passport Holders

The change in new rules for dual national passport holders is thought to affect as many as 1.2million people.

Since February 25, those with dual nationality can no longer use their foreign passport to enter the UK.

Travellers must enter with a valid UK passport or a certificate of entitlement, which costs £589.

This affects anyone trying to enter the country by plane, ferry or train, and anyone without these is likely to be refused boarding.

There have been multiple cases where people have been caught out by the change in rule.

One British woman was stopped from boarding a flight from Copenhagen to Manchester with her two children because she didn’t have the right documents.

Colette Bjorn-Alderson has lived in the UK for 28 years, but was trying to return to the UK with her two young children – both of which only had Danish passports.

She told The Times that she felt “unwelcome in my own country” after being turned away from the flight.

She added that her only two options were getting a new UK passport from Denmark – which can take three months – or the certificates, which can take up to eight weeks.

NEW passport rules that came into force earlier this year are STILL catching people out, with one mum recently left stranded abroad.

Brits who are dual national passport holders – thought to be as many as 1.2million – can no longer use their foreign passport to enter the country.

Since February 25, the change in rules meant that anyone with dual nationality has to use a valid British passport when arriving into the UK.

Anyone without this must instead have a certificate of entitlement, which costs £589.

Passengers trying to enter the country by plane, ferry or train without either of these risks being banned from travelling.

One British woman was recently caught out when she was trying to travel from Copenhagen to Manchester with her two children, only to be stopped from boarding her flight.

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Colette Bjorn-Alderson, who has lived in the UK for 28 years, had been in the Danish country since April, but was returning to the UK with her six-week old and 23-month old for a friend’s wedding.

However, her two children only had Danish passports which meant they didn’t have valid travel documents for returning to the UK.

She told The Times that she felt “unwelcome in my own country” after being turned away from the flight.

Colette sent photocopies of her documents to the Home Office – but ultimately the decision was made that the family could not fly.

Not only has she been left £1,000 out of pocket, she said the only way to get UK passports for them while in Denmark can take up to three months, while the certificates take eight weeks.

She added: “It was a nightmare. I’ve cried a lot.”

Others have been caught out too. In June a dad-of-two, Kyle Harris, was refused boarding onto his booked flight from Kefalonia in Greece to the UK.

He only had an American passport with him at the time.

Another holidaymaker with dual nationality was refused to board a plane home after a trip to Amsterdam after having the incorrect documents.

The new rules are in line with the electronic travel authorisation (ETA), which also launched on the same day.

Any non-British national must now pay for the £16 ETA to enter the country.

Lasting up to six months, it is a requirement for people who are from destinations such as Europe, the US and Australia.

Anyone who is a dual national cannot apply for an ETA under the new rules.

June 20 (UPI) — Begona Gomez, the wife of Spanish Prime Minister Pedro Sanchez, had her passport revoked on Saturday because a judge said she is a flight risk ahead of her trial on corruption charges.

Gomez is alleged to have exploited her position in Spain’s government to obtain a position at the Complutense University of Madrid and used public money for her own private interests, Politico, El Pais and The New York Times reported.

In barring Gomez from leaving the country, Judge Juan Carlos Peinado also is requiring her to appear in court every 15 days until her trial, a date for which has not been set.

The first lady has been under investigation since 2024, and is one of several of Sanchez’s allies and relatives that have been accused of corruption, as well — including his predecessor Jose Luis Rodriguez Zapatero.

In addition to Gomez, Peinado ruled to allow her assistant, Cristina Alvarez, and a businessman who allegedly benefited Gomez’s actions, Juan Carlos Barrabes Consul, to also stand trial.

Allies of both Gomez and Sanchez calling the ruling unprecedented, as well as “delusional, obsessive and shameful.”

“She is innocent,” the Spanish Socialist Workers’ Party, which Gomez runs and her husband is member of, said in a statement on X.

“She has been judicially and politically persecuted for two years,” PSOE said in the statement. “What happened today is just another step, a democratic scandal that doesn’t hold up. They won’t stop.”

The investigations into Gomez over the last two years are based on complaints alleging that she aimed to benefit from public contracts for companies she has ties to.

“Behaviors such as these emanating from presidential palaces seem more characteristic of absolutist regimes, thankfully long forgotten in our country,” Peinado said in Saturday’s ruling.

His Majesty’s Passport Office issued an update

Millions of Brits planning a summer break are being told to observe a vital passport “3-week rule” following a new alert from His Majesty’s Passport Office.

The government body says that holidaymakers should allow a minimum of three weeks for their passport application to be handled and has cautioned that certain cases may take longer if further checks are needed. The reminder arrives as families gear up to travel abroad during the busy holiday period, when demand for passport renewals typically surges.

In a message to travellers, His Majesty’s Passport Office said: “Sun, sea & stress-free travel. Apply early – UK passports usually arrive within 3 weeks (longer if checks needed).”

Official guidance confirms that standard passport applications lodged in the UK are normally processed within three weeks from when the Passport Office receives the necessary documents. Nevertheless, officials emphasise that not every application can be completed within that window.

Government guidance states: “You’ll usually get your passport within 3 weeks. It may take longer than 3 weeks if we need more information, or we need to interview you. We’ll tell you this within 3 weeks.”

The Passport Office is also cautioning Brits against booking holidays before their new passport has been delivered. Its guidance states: “Do not book travel until you have a valid passport – your new passport will not have the same number as your old one.”

The guidance is especially important for travellers whose passport is set to run out before a planned journey.

Following Britain’s exit from the European Union, numerous European countries now insist that British passports must have been issued in the last 10 years and retain at least three months’ validity on the date of leaving the nation you’re visiting.

Travel industry specialists regularly caution that holidaymakers risk being refused boarding if their passport fails to satisfy their destination’s entry criteria.

Britons requiring a passport with greater urgency might be eligible to utilise the Passport Office’s premium services, such as the Online Premium and One Week Fast Track alternatives, though these come at a higher cost than the conventional application route.

Passport applications can be lodged online or via a paper form obtainable from Post Office branches, although paper submissions incur an extra charge.

Those who have already submitted their application can monitor its progress using the Government’s online passport tracking service.

Passport processing times.

The standard UK passport application service generally takes up to three weeks for completion. For individuals needing a passport more swiftly, the One Week Fast Track service aims to deliver a passport within seven days.

Travellers who need a passport straight away can opt for the Online Premium service, which provides a same-day appointment and passport collection. The Passport Office confirms that processing times only commence once all required documents have been received, which means any hold-ups in providing paperwork can prolong the total time needed to obtain a new passport. Further information is available here.

If you’re planning to go on holiday this summer, you may need a new passport

With the summer holidays now in full swing, many travellers need a new passport. Anyone intending to go abroad will need the document, and there are specific criteria it must meet.

For instance, following Brexit, anyone travelling to the EU using a UK passport must ensure their passport’s “date of issue” falls within 10 years from their arrival date. The “expiry date” must also extend at least three months beyond the intended departure from the Schengen area, which encompasses 29 countries, including Spain, Greece, France, and Italy.

According to His Majesty’s (HM) Passport Office, when you submit an application for a new or replacement document, “you’ll usually get your passport within three weeks”. In an effort to inform travellers precisely when they can anticipate receiving theirs, independent website “UK Passport Waiting Time” is monitoring how long people are presently waiting for a new or replacement passport to be delivered.

The team, which operates independently from HM Passport Office, collects data from members of the public, including the dates they submitted applications for and received their new documents recently. Based on the most recent figures, people are waiting 19 days on average for a first adult passport, and 14 days for a replacement or renewed passport.

According to the website, the average processing time for a first child passport stands at 16 days, while a replacement takes 15 days. One traveller, using the Corby passport office to apply for a replacement passport, shared on the site that they submitted their application on May 19.

They said: “My passport was initially water damaged (to the point where the signature and previous immigration information had smudged) so required a replacement. No issues with digital photo submission from myself, just making sure to have a lot of light and a white background, and setting a timer to take the headshot (as I had no one else available) seemed to be sufficient.”

They subsequently received their new passport 23 days later, on June 11. A second applicant revealed they had applied for a first adult passport through the Hemel Hempstead passport office.

They submitted their application on May 1 and received their travel document on June 6, 36 days later. Naturally, timescales can differ between applicants, and HM Passport Office notes that: “It may take longer than three weeks if we need more information, or we need to interview you.

“We’ll tell you this within three weeks. There are different turnaround times if you’re applying from another country.”

Should you require a replacement passport as a matter of urgency, the one-day Premium Service is available to you. Bear in mind, however, that this comes at an additional cost, with an adult passport setting you back £239.50.

There’s also a one week Fast Track service available for renewing or replacing an adult or child passport – or for applying for a first child passport. The price is £192 for an adult passport, or £156.50 for a child’s.

Ahead of a two-week holiday to the Canary Islands, one Brit arrived at the airport only to be told that his passport was invalid due to a travel rule – even though it was in date

A Brit was caught out by a common passport mistake and turned away at the airport, leaving their holiday plans in tatters.

Terry Winter, 56, from Oxford, had booked a two-week holiday to Tenerife with his wife, Molly Winter, 62, months in advance and was eager to ensure everything was set in place as it was his first time going abroad since 2018. Their passports were in date, they had a pre-booked airport hotel the night before their early morning flight, and had even found somewhere to go for dinner – everything seemed to be in order. Or so they thought.

On the morning of Friday, 12 June, they arrived at Birmingham Airport and went to check in their bags with easyJet, having already secured their boarding passes online. Yet, when Terry scanned his passport, an error message popped up.

“I put my suitcase on the check-in to get my tag, and that’s when the warning sign came up through easyJet”, Terry exclusively told the Mirror. He waited for assistance from a member of staff and was informed, ‘Your passport is not valid.’

While Terry’s passport had not expired, it had been issued more than 10 years earlier, meaning it did not meet EU entry requirements. “I didn’t know about this rule. I was shocked.”

Under post-Brexit travel regulations, all UK passports must have been issued less than 10 years prior to the date of arrival when visiting most European countries. Terry added: “There was nothing in my knowledge about this rule.

“There were two other people at the airport, and this was happening exactly at the same time. So this isn’t just a one-off thing.”

Just last week, a mum of three was left unable to board her easyJet flight to Greece with her family, due to the same passport mistake. She also only found out at the airport that her passport was not valid and had to fork out almost £700 in additional fees, while claiming that another holidaymaker was also turned away for the same reason.

Terry said he was surprised he hadn’t been warned about the passport rule before getting to the airport, having booked the holiday in January this year and entered his passport details on the easyJet website.

“They accepted the booking, didn’t tell me there wasn’t anything wrong at the time, and then three weeks before the flight, I had to put all my passport details in again to check in. It didn’t flag anything again, and my boarding passes were downloaded,” Terry remarked.

Terry said he asked an easyJet staff member at the airport, “How often does this happen?”, to which they reportedly replied: “It happens daily with a lot of people.” Terry added: “He said it will be happening all throughout the country.”

Having been left “frazzled” at the airport, Terry had no option but to urgently book an appointment through His Majesty’s Passport Office to obtain a new passport using the one-day premium service. His wife, whose passport was valid, chose to stay in the UK with him for extra support.

While there were no suitable appointments available in London, due to it being the weekend, Terry managed to secure a 9.10am slot for Monday (15 June) in Peterborough.

He and his wife travelled up to Peterborough from Oxford the night before, booked a hotel, and on Monday morning went to the passport appointment. Thankfully, after a few hours, Terry was issued a new passport, and he swiftly rebooked flights to Tenerife, departing on Tuesday, 16 June.

While he commented, “I’m just laughing the whole thing off”, Terry said he has lost out on “almost £1,000” in additional costs for his first trip abroad in eight years. He explained that this included around £40 in extra fuel, £50 for the Peterborough hotel, just under £100 for another night at the airport hotel, around £400 for two people flying to Tenerife one-way, and £239.50 for his new passport.

He added that he’s lost around “£400 on the flights” he wasn’t able to board originally, and said: “It’s getting close to nearly £1,000, I’ve been inconvenienced by.”

Terry also claimed that the day after his initial flight, on Saturday 13 June, he was sent a generic email reminder from easyJet that warned passengers: “Please check your travel documents before you fly.” In response, he said, “Well, that’s pointless. The day after, you’ve already lost your flight.”

A spokesperson for easyJet told the Mirror: “Unfortunately, Mr Winter was unable to fly as his passport did not meet passport validity rules. We remind customers during booking, check-in and by email before they travel to ensure they are aware of the travel documentation requirements for their trip, and it is customers’ responsibility to ensure they have valid documentation for travel.”

EasyJet has a dedicated page on its website that warns passengers about passport rules and requirements, including for travel to the EU. As part of these warnings, it explains: “Please check your passport’s expiry and issue date before you travel. If you’re a UK passport holder travelling to the EU (except Ireland), or Iceland, Liechtenstein, Norway, Andorra, Monaco, San Marino, the Vatican City or Switzerland, your passport will need to meet the following criteria:

• It must be valid for at least three months after the day you plan to depart from the EU or above countries*
• It must be no more than 10 years’ old on the date of travel to the EU or above countries.

“Visit the UK government’s advice page for more information.

“Citizens of the European Union, European Economic Area and Switzerland may travel within Europe using a valid EU/EEA/Swiss National Identity Card or Passport Card.”

To renew or replace your passport, online or at the HM Passport Office, visit the government website.

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