Passport Office

Brits are continuing to face delays due to the EES system, and queues of five hours were reported just last week at a popular city break destination for those visiting from outside the EU

European Entry/Exit System (EES) continues for Brits with a major European airport confirming that non-EU visitors faced five hour queues last week.

The Brussels Times reports that non-European travellers, including Brits and Americans, were forced to go through staffed control posts leading the the huge queues. In a statement to the Belgian news outlet, the airport confirmed that additional police officers are being trained for the border control posts and they were seeking “structural solutions”.

When contacted for comment, a spokesperson from Brussels Airport said: “Since the introduction of the European Entry/Exit System (EES), border checks for travellers covered by this system have taken longer, as is the case at many other airports. In addition, passengers from certain non-EU countries can no longer use the e-gates. As a result, more passengers need to go through staffed border control points, which has increased waiting times.”

They added: “All parties involved continue to work together on long-term solutions.” The airport spokesperson confirmed the airport had added two extra border control booths for the Federal Police at departures, in addition to two booths that were added at arrivals before the introduction of EES.

They went on to say: “The Federal Police also increased staffing levels on a permanent basis during the summer, and further reinforcements have been planned. More police officers are also being trained to ensure sufficient staffing at border control points, and additional infrastructure needs are being assessed.

“In addition, 60 EES pre-registration kiosks have been installed. These allow non-EU travellers to submit some of their information in advance. The connection between the e-gates and the pre-registration kiosks is still being tested so that, in the future, passengers from certain non-EU countries may be able to use the e-gates again.”

EES launched nearly a year ago, on October 12 2025, before officially becoming operational on April 10 2026. However, over the summer months holidaymakers have reported a myriad of issues with the system.

But no sooner was it launched than countries started to pause, or even shelve the scheme, due to the huge queues snaking through airports. Nine countries have put full EES implementation on hold, despite the fact that the EU said there would be no extension to the deadline. Holiday hotspots such as Greece briefly made an exemption for British holidaymakers over the summer, which has now been reversed, putting them back in the queue.

Over on Reddit, a poster took to the R/Belgium sub with a post titled: “Brussels airport queues should be a national scandal”, asking: “Why are they so bad? EES isn’t new anymore. They hardly have anyone checking passports. Are people in Belgium aware that queuing for 1hr + isn’t normal?”

One poster replied: “If you’ve got a kid under 12 you have to go through a manual check and can’t use the kiosks, and while usually shorter than the all passports line, it can sometimes be long as well. We waited 20-30 minutes last Friday mid morning. The all passport line was all the way along the back of the security screening area. I don’t remember the last time I’ve seen more than 3 agents working and an all passport line shorter that didn’t back up into the arrivals corridor. “

Reviews of the airport on Google tell the same story. One visitor said: “The passport control situation at Brussels Airport is completely unacceptable. Every time I arrive and have to use the “All Nationals” queue, I face the same problem: an enormous line and an extremely long wait, sometimes lasting hours.”

They added: “This is an international airport and one of the main gateways to the capital of Europe. Yet the passport control capacity seems completely inadequate for the number of arriving passengers. Hundreds of people are forced to stand in line after long flights because there are simply not enough control points operating to process passengers within a reasonable time.”

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New mandatory entry requirement for UK travellers is about to come into force

British passport holders could be turned away at the border in Spain, France, Italy and several other destinations due to a post-Brexit scheme set to launch later in 2026.

Once the initiative comes into effect, UK holidaymakers will be required to pay for a digital travel authorisation document to gain entry to around 30 European nations. British travellers will need to register with the European Travel Information and Authorisation System (ETIAS), which will soon become an entry requirement for visa-exempt nationals visiting a specific group of 30 countries.

With a valid ETIAS travel authorisation, travellers can enter these European countries as often as they wish for short-term stays, typically up to 90 days within any 180-day period. Originally, the ETIAS was expected to cost around 7 euros per person, however it has since been confirmed the fee will be nearly triple that amount, coming in at 20 euros per eligible traveller.

Those aged under 18 or over 70 are exempt, meaning a family of four travelling with two children would pay 40 euros in total. Once the scheme is up and running, failing to hold a valid ETIAS could see you refused entry to any of the following countries: Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Iceland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Netherlands, Norway, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, and Switzerland.

The scheme has faced numerous delays, and it is now anticipated that ETIAS will be launched over the next few months. The ETIAS is stored electronically against the passport.

While the vast majority of applications are expected to be approved “almost immediately”, if the system detects an error in your ETIAS submission, it could face rejection. Reasons for ETIAS applications being refused are reported to include holding an invalid passport, being considered a “risk” or having a Schengen Information System (SIS) alert, submitting an incomplete application, or failing to attend a mandatory interview.

Should your ETIAS application be turned down, you have the right to lodge an appeal.

The countdown to Christmas is on with millions of Brits planning to make a festive escape. But if you’re heading overseas time is running out to sort out any issues with your passport

Whether it’s a Christmas market, Lapland trip, or just seeing family, millions of Brits will head overseas during the festive season. And with only 99 days to go until the big day, one thing that Brits need to be checking right now is their passport.

Passport renewals usually take about three weeks to process after being received by the passport office, so family travel experts advise checking your document now to ensure you have plenty of time to put in an application if needed.

It’s also worth remembering that while three weeks is the general time the HM Passport Office advises for a passport renewal, at busy times of year such as the run up to Christmas this timeframe can be longer.

The advice comes from family holiday firm Lapland Famille who say that the cut off for a pre-Christmas passport application should be October 16, as this gives about a month for the passport to be issued, with around 10 weeks to spare should there be any issues or delays.

As we’re now inside the 100-day countdown to Christmas, this is the best time to check your passport and ensure it meets the requirements for your trip. It also warned that travellers should follow the official GOV.UK advise and not book a trip until they have a valid passport. It’s especially important to check child passports, as these last five years rather than ten, so make sure you check each family member’s document separately.

For those visiting the Schengen area, which includes all 29 European Union member states plus Iceland, Liechtenstein, Norway, and Switzerland, a minimum of three months validity needs to be left on your passport from the day you plan to depart the zone. This means if you were planning to leave the Schengen area on December 28 of this year, your passport will need to be valid up until March 28, 2027.

Issue dates continue to catch Brits out due to post-Brexit rules. Check your issue date is within the past 10 years if you plan to visit the EU. You should also make sure you check the FCDO advice for your destination country as well airline document requirements in plenty of time before you fly.

Alex Dyer, managing director at Lapland Famille, said: “Four passports can look in date at a glance, and it’s easy to assume the whole family is ready to go. I’d rather parents find a problem while they’re still choosing a trip, because once you’ve booked activities and arranged time off work, one unusable passport can affect everyone’s holiday.”

Pre-Christmas passport check list

• Validity – should have at least three months remaining from your departure date if visiting the Schengen area
• Issue date – passports issued more than 10 years ago are no longer accepted in the EU
• Damage – rips, water damage, and marks can all see a passport rejected
• Blank pages – most countries require at least two blank pages for stamps

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