passenger

A plane passenger has sparked a debate after bringing up an unspoken ‘middle seat rule’ that she demands all fliers follow, but some people have claimed she’s being ‘cheeky’

Nobody relishes being stuck with the middle seat on a plane. We all have our preferences when it comes to flying, and for virtually everyone, that means either bagging the window or aisle seat, while the dreaded middle spot remains the universally unwanted option for most travellers.

The middle seat earns its poor reputation because it offers none of the perks associated with its neighbours. You’re denied the scenic views enjoyed by window-seat occupants, and you miss out on the additional legroom that comes from stretching into the aisle. What’s more, if you’re flying solo, you’ll typically find yourself sandwiched between two strangers.

One woman has recently taken to social media to argue that there should be an unwritten “rule” observed by all air travellers, granting middle-seat passengers a modest degree of comfort – though whilst many backed her stance, others branded her simply “cheeky”.

Australian Molly Wroe posted a video on TikTok documenting her middle-seat ordeal on a recent flight. Throughout her journey, she found herself trapped between two male passengers who wouldn’t allow her access to either armrest – which she insisted violated a crucial unspoken aviation etiquette.

She questioned: “Who’s gonna tell these men I get both arm rests because I’m in the middle??”

She reinforced her position in the caption, stating: “Middle person gets both armrests.”

This unofficial etiquette surrounding the middle seat has been debated before. It’s frequently suggested that passengers occupying the window and aisle seats shouldn’t monopolise their inner armrests, given they already benefit from an outer armrest plus the additional perks of avoiding the middle position.

Consequently, many argue that the middle seat passenger ought to have access to both armrests flanking their seat, as they’re denied the privilege of a decent view or extra legroom. This was precisely Molly’s argument in her video – though not everyone saw eye to eye with her stance.

Several commenters on her clip branded her “cheeky” for expecting access to both armrests. They contended there’s no “airline rule” stipulating the middle seat gets armrest priority, suggesting instead that she should simply ask her neighbouring passengers if they’d mind shifting their arms.

One person questioned: “Why would you get both, and they both get zero?” Another remarked: “Absolutely not, one each, which is fair; there are no rules regarding arm rests.”

A third commented: “Why don’t you tell them instead of filming? It’s not an official rule that the middle seat gets both armrests.”

However, others leapt to Molly’s defence, insisting it’s an unwritten rule rooted in basic courtesy. Whilst it’s neither a legal requirement nor an airline regulation that’s actively enforced, most passengers would willingly relinquish the armrest out of compassion, recognising that the middle seat is utterly miserable and warrants some degree of comfort.

One commenter remarked: “Everyone in the comments is not getting it, but you’re right. It’s an unofficial rule, but it’s just polite. Middle gets nothing, so they get both armrests. The window and the aisle each get their outer armrest and all the other perks.”

Another contended: “The window seat gets one armrest and the window, aisle seat gets one armrest and obviously the aisle to get up whenever they like, and the centre seat gets no window, no getting up when they like and BOTH armrests. THAT’S THE RULE ON ANY AND ALL AIRLINES.”

A third added: “They both have one on the outside, one gets the window, and one has free access to the toilet. Would seem fair to me.”

A cabin crew member met the love of her life on a flight to Tenerife after he helped her in an awkward moment – the couple are now happily married and about to celebrate their 25th Valentine’s Day together

Back in June 2001, flight attendant Alexis Milford-White went to work as usual, expecting nothing out of the ordinary as she boarded the TUI flight to the Canary Islands. Ready, as always, to assist her passengers.

Little did she know she was about to meet her future husband Stuart at 30,000 feet in the sky while he was heading off on holiday with his friends.

One simple act of kindness on his part “broke the ice” and the pair began meeting up regularly. Just two months into their fledgling relationship, Alexis was struck down with a debilitating illness, which is when Stuart really proved their love was the real deal.

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It was during a routine Boeing 757 flight from Manchester airport – where 32-year-old Alexis was based – to Tenerife that the lovebirds first encountered each other. Stuart, 24, was sitting in the emergency exit row and travelling on holiday with friends. He’d already struck up a conversation with the cabin crew member who had caught his eye when an unfortunate, clumsy moment saw him step in to save her blushes.

“We got chatting throughout the flight, and at one point he even helped me when I dropped the money from duty-free sales all over the cabin floor,” Alexis said. “It was one of those moments that just broke the ice”.

Thankfully, Stuart acted on his feelings and asked for Alexis’ phone number, messaging her shortly after, even though he was soaking up the sun with his pals. “Three days later, I got a text from Stuart, and that was it,” she said. “We stayed in touch throughout his holiday and would talk on the phone for hours, sometimes up to 12 hours at a time.”

Alexis, who had dreamed of being a flight attendant since she was a little girl, landed her role after taking a leap of faith and quitting her bank job. She believed her career path was “meant to be,” just as when she managed to work on Stuart’s return flight home from Tenerife, which she said “felt like fate.”

During the journey, the pair had the chance to make plans to meet when they got back in the UK. Although there was some distance between their homes, with Stuart living in Birmingham and Alexis in Preston, they made sure they hooked up weekly.

However, it was after just two months into their new and exciting relationship that Alexis became seriously ill with a spinal bacterial infection, which meant she could no longer walk. Such a debilitating health battle, with the challenges it brought, may have signalled the end for many new couples. But it only cemented their commitment.

Alexis was forced to give up work for a long time as she learnt to walk again using water rehabilitation, but Stuart was right there by her side. “Without hesitation, Stuart left his training in Birmingham to come and be with me,” she said. “He was an amazing support and it became clear very quickly we were meant to be together.”

After six months, he moved in with Alexis, and the huge Disney fans married in 2004 at Disney in Florida. They’ve been inseparable ever since and are about to celebrate their 25th Valentine’s Day together.

Alexis is now back working for TUI and thinks her travelling means they make the most of their time together. “We’ve had our ups and downs like any couple,” she said. “But if it wasn’t for that flight, we wouldn’t be together. I went to work that day thinking it was just another shift, and instead, I met my husband, and he’s my rock. Even after all these years, it still amazes me that love found us in the sky.”

Airports use technology for passenger flow, baggage tracking and predictive maintenance to enhance efficiency and experience.

As global air passenger traffic is forecast to hit 10.2 billion in 2026, a 3.9 percent year-on-year increase, investments have been pouring in to improve airport infrastructure and operational efficiency and use artificial intelligence to achieve it.

Working with data released by Airport Council International, airports are relying on the increasing use of AI to embrace the rise in demand.

AI is now being embedded in airports’ workflows to reshape everything from passenger flow management to airside maintenance, cybersecurity, lost luggage and enhancing on-site and virtual customer experiences, according to analysts and experts at the Airport AI Exchange event this month during discussions of the technology’s existing use and its potential.  

The use of AI-powered analytics to anticipate congestion at security, immigration and boarding points is also helping to prevent delays. Resources are being allocated to shift from reactive crowd management to predictive operations.

AI-powered baggage optimisation tools and biometric processing – which would allow passengers to walk through immigration without the need to present a physical passport – are also gaining traction as airports seek to improve passenger experience while maintaining operational efficiency.

“AI started changing very rapidly in 2017 and initiated this entire AI race and enabled us to really use AI, the neural network that we talked about and heard about since the 1940s,” Amad Malik, chief AI officer at Airport AI Exchange, said.

“Since then, the progressions have been very, very steep. If you look at the curve from the first day to now, AI is able to do so much more. In only the last two years, the ability has grown exponentially.”

What are airports using AI for?

In addition to quicker immigration controls, analysts said AI is aiding automated check-ins and boardings, baggage handling and tracking, and predictive maintenance. It is also enhancing passenger experience, providing security screening, and offering personalised services and assistance, they said.

AI-powered analytics can enable airports to tailor services and experiences to individual passenger preferences, fostering a more personalised and efficient journey from check-in to boarding, according to Mahmood AlSeddiqi, former vice president of IT for the Bahrain Airport Company.

While insights shared at the Airport AI Exchange suggested AI has advanced at an exponential pace over the past few years, some argue that aviation’s adoption of the technology has remained comparatively limited.

“AI has progressed exponentially over the past few years, but compared to that curve, aviation’s use of AI is still negligible,” said Malik, adding that that gap is partly explained by the sector’s reliance on legacy systems and its inherently cautious operating model.

Much of the technology still underpinning aviation operations dates back decades and innovation is often slowed by the industry’s safety-critical nature, he said.

“When you’re dealing with people’s lives, safety and regulation outweigh speed of innovation,” Malik noted.

FROM playing music out loud to putting your feet on the seats – travelling by train in the UK can be an infuriating experience.

But I’ve found a new frustrating trend – reserved carriages for school groups.

As someone who regularly commutes to London by train, I already have the daily battle of finding a seat, especially one with a table.

But I’ve noticed a recent surge in entire carriages being booked by teachers ahead of taking entire classes into London for the day.

According to Southeastern: “If your group is at least 30 people, we can look into reserving a carriage for you, although it may not always be possible during busier periods.

“Reserved carriages will generally be at the rear of a train, and will be marked with labels in the windows and on the doors stating that the carriage is reserved for your group.

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“There isn’t a charge for reserving a carriage.”

While this may sound grumpy at first – after all, who wants to try and find 30 seats for school kids – my complaint comes with both the timing and space.

My train is regularly a four-carriage train until later in the journey.

Not only that, but as a commuter train, seats cannot be reserved until other train operators, so most seats are find-as-you-get-on.

So with a whole carriage taken up by a school, it ends up making these other busy carriages already a lot more chaotic.

A poor train conductor had the awkward task of kicking everyone already sitting in the carriage before the reserved time out onto the platform as they waited for an attachment

Not only that, but many of them are being booked for the morning commute, often around 9am.

In my opinion, there should be blocked out times to allow weary office-dwellers their last chance of respite before having to be stuck staring at a computer for nine hours.

At least there is one upside – I know which carriage to actively avoid unless I want to be subjected to streams of TikTok videos being played out loud next to me.

However, the Sun’s Head of Travel (Digital) Caroline McGuire backs reserved carriages.

She said: “As a school mum who has been on a lot of class trips in recent years, I think this decision by the train company to reserve an entire carriage for the kids is genius. 

“Herding a group of children on and off transport through London – one of the world’s busiest cities – is a nightmare. 

“Will you get them all in one carriage? Will one get left behind? Will they all get seats?

“Will the ‘other’ members of the public get annoyed with the exceptionally loud noise that accompanies 30-plus kids on a day out? 

“This allows them to make sure all of the children travel safely, while causing minimal issues for other passengers. 

“It’s so smart, I’m considering suggesting it to my child’s school next time that I accompany them on a trip.”

A train company recently launched adult-only carriages.

And here’s a converted train carriage you can spend the night in.