MSE

MoneySavingExpert, which was founded by Martin Lewis, shared a tip for plane passengers

Some customers could be owed back hundreds after purchasing plane tickets, according to MoneySavingExpert (MSE). The consumer website, founded by journalist and TV personality Martin Lewis, regularly shares advice to help Brits.

In advice for travellers, the money experts pointed out that passengers who book non-refundable plane tickets but don’t end up using them can still request a refund for some of their money. While the refund won’t cover the entire cost of the tickets, they can get the Air Passenger Duty refunded.

In a Facebook post, MSE said: “Air Passenger Duty is a tax only paid by the airline to HMRC if you fly. If you don’t fly, whether you cancelled a non-refundable ticket or you missed your flight, you can request a refund from £8 to £253 per person.” The post also included a real-life success story from MSE Clare.

Clare revealed that her in-laws received a refund of £92 each after realising they needed to change their return flight home after visiting the UK from Australia. The family members had assumed they wouldn’t get any money back from their non-refundable tickets after their plans changed, but a “quick email” to their airline confirmed the good news. Clare said it was “a small consolation, but better than nothing.”

In the comments under the post, MSE added: “There’s no deadline for how far back you can claim – though some airlines impose their own (and a few charge an admin fee).” More information is available on the MSE website.

It said: “When you book a flight departing the UK, your ticket price will include various fees, such as airport tax. However, this isn’t collected by HM Revenue and Customs from the airline until after you actually fly. If you don’t fly – even by choice – you shouldn’t have to pay the tax.”

If you’re looking to make a claim, airlines publish information for passengers explaining exactly how to get it. Skyscanner explains: “The procedures for claiming an airport tax refund vary from airline to airline.

“Some will refund it automatically, whereas others require you to fill out a form. It’s worth noting that some carriers will charge an admin fee for the refund application, and with budget airlines, that fee can often surmount the amount you’ll get back.

“Each airline should publish details of how to claim back APD tax on its own website. If you cannot find this, call the airline and request details.”

Skyscanner added: “Some airlines have commercial agreements with various airports and may not always pay airport taxes. If you didn’t initially pay them, you wouldn’t be eligible for a refund.”

The consumer experts shared a money-saving hack for holidaymakers this summer

MoneySavingExpert (MSE) has issued an alert for holidaymakers who still need to book their hotel or rental car. The consumer advice website, founded by journalist and broadcaster Martin Lewis, regularly shares tips for Brits.

In a recent social media post, the experts shared advice for people making travel bookings. Posting on X, MSE advised consumers to choose bookings that offer free cancellation if possible. The experts explained that travellers can use this tactic to get the best deal on their booking, as they can simply cancel and rebook if prices go down.

MSE wrote: “Top travel tip: Try to book a hotel or car hire with free cancellation. Why? Because if the price drops, you can simply cancel and rebook at this cheaper rate!” The post asked social media user to share their experiences in the comments.

The post asked: “Have you ever done this successfully? How much did you save?” In response, several MSE fans shared their own success stories.

For example, a commenter named Kathryn replied: “I’ve done this with a hotel. Got a much better grade room and saved about £50 on the price the original room would have cost! I usually try to do this now. I book the new room first though before cancelling the existing one… Just in case!”

Another social media user said: “I’ve done this for a hotel booking. Made a great saving on original booking price but found my room was at the furthest point away from the reception / dining areas. A good trade off in that situation.”

Someone else said they managed to find their £160 car hire reduced to just £80 using a similar tactic when they visited Portugal last year. Similarly, a commenter with another car story said they had booked their rental car three times, starting with an initial price of almost £300 and getting it down to £121, despite using the same rental company to book the same car.

They explained: “Pre-Christmas price over £300. 1st booking March £285. 2nd booking £185 early May. 3rd time mid-May £121.” Praising the method, the social media user added: “Refunded each time within four days. Result!”

Sharing another success story, a holidaymaker claimed to save £400 on a trip to New York. The comment read: “£400 saved on a trip to NYC. Free cancellation costs more but the flexibility makes it worth it.”

MoneySavingExpert has shared important safety advice for holidaymakers

MoneySavingExpert (MSE) has issued a travel warning to millions of people. Founded by journalist and broadcaster Martin Lewis, MSE regularly posts consumer advice for Brits. In the latest Money Tips Email, the experts offered advice for anyone booking holidays.

In the email, the team told readers: “Summer is coming, and if you’re booked to go away and haven’t got your insurance yet, you need to do it NOW, today, straight away!” As the experts pointed out, booking travel insurance as soon as you book your holiday offers the maximum protection, including cover if something happens that prevents you from travelling.

Before setting off, it’s also advised to get a Global Health Insurance Card if you’re travelling to Europe. In the alert, MSE revealed that over two million cards are expected to expire this year. As a result, millions could miss out on the benefits if they don’t renew ahead of upcoming holidays.

The UK Global Health Insurance Card enables holidaymakers to access healthcare without paying more than a local resident would while travelling in the European Economic Area.

The NHS explains: “The UK Global Health Insurance Card (GHIC) lets you get necessary state healthcare in the European Economic Area (EEA), and some other countries, on the same basis as a resident of that country. This may be free or it may require a payment equivalent to that which a local resident would pay.

“The UK GHIC has replaced the existing European Health Insurance Card (EHIC). If you have an existing EHIC you can continue to use it until the expiry date on the card. Once it expires, you’ll need to apply for a UK GHIC to replace it.”

While people are advised they should also take out travel insurance, it could help you avoid paying the excess if you need medical treatment during your trip. MSE said: “Going to the EU? Ensure you’ve a valid (free) GHIC/EHIC – over 2m expire this year.

“The ‘Global Health Insurance Card’ (GHIC) and its predecessor, the EHIC, give access to state-run hospitals or GPs, mainly in European countries, for the same price as a local. So if they don’t pay, you don’t either. Over two million expire this year, check yours.”

A UK GHIC is free, and you can apply through the NHS website. The NHS advises avoiding unofficial websites, which may charge an application fee. People can apply for a new card up to nine months before their current card expires.

The NHS says: “You can apply for a UK GHIC if you’re a resident in the UK. You can also add your family members to your application when you apply.”

The money-saving experts shared a tip for people booking expensive holiday destinations

A savvy travel tip could help holidaymakers save money on trips to expensive destinations. MoneySavingExpert (MSE), founded by journalist and broadcaster Martin Lewis, often shares money-saving tips for the public. According to a previous blog post from the MSE team, some travellers could save money by booking a hotel they don’t need.

The experts explained that package holidays can sometimes offer better deals than scheduled flights for certain destinations. So travellers could save money by booking their flight as part of a package deal, then booking their preferred accommodation, assuming they’re not keen on the hotel included with the package.

MSE said: “Scheduled flights to some destinations, such as Orlando and Sri Lanka, can be silly money, yet packages there can sometimes come in much cheaper. If you only need the flight, check if there’s a cheaper package holiday, then grab it but DON’T stay in the hotel.”

The guidance added that Martin has previously had success with the trick, helping a friend book a holiday to Sri Lanka. MSE said the passenger paid £300 for the holiday to cover their flights, when the cheapest scheduled deal was over £1,000.”

In another blog post dedicated to cheap package holidays, MSE reiterates the advice. The experts explained: “If you’re going away specifically for seven, 10 or 14 days to a traditional holiday destination, package holidays are often best. They can sometimes be much cheaper than booking a scheduled flight… even if you DON’T want to use the hotel.

“For example, we found flights for a seven-day trip to Florida for £689 per person – a package holiday for the same dates was just £662 per person. It won’t always work, but it’s worth a try.”

When checking flight prices, passengers may wish to compare prices on sites such as Skyscanner. Booking on different days could help customers find the best deals.

Skyscanner says: “Flight pricing changes constantly based on demand, season and route. There’s no fixed ‘cheapest day’ to book but with the right tools, you can stay informed.

“Historically, Skyscanner pricing trends have shown that some airlines release deals late on Mondays, which may lead to lower fares early in the week. Prices tend to rise again as the week progresses and demand increases.”

Some holidaymakers wait until the last minute for deals. Skyscanner explains: “On quieter routes or off-peak travel days, prices may drop as the departure date approaches. But on popular routes or peak dates, fares often increase as the flight fills up.”