Manchester Airport

Louis was flying home after a two-week holiday with his partner when cabin crew woke him to deliver some unexpected news about his ‘£5,000’ luggage

A Brit holidaymaker was left amazed after finding out that the plane he was aboard had driven over his suitcase – ‘completely destroying’ the bag and everything inside it. Louis Maybury, 27, was flying home from Madrid to Manchester Airport after a fortnight’s holiday with his partner when cabin crew woke him up with an unexpected request.

With approximately 30 minutes until touchdown, he was asked to remain on board once the other passengers had disembarked. He was then escorted to the cockpit, where the pilot delivered the unwelcome news: his luggage had been run over by the aircraft back in Madrid.

Louis could do nothing but watch in disbelief as his mangled suitcase appeared on the baggage carousel, containing what he claims was around £5,000 worth of belongings. His partner filmed the moment the battered bag was handed back to him in tatters on 11 July.

Louis, from Manchester, said: “I was extremely upset by the situation. I had packed two full weeks’ worth of belongings, including everything I needed for my trip.

“Unfortunately, all of my belongings were destroyed.” EasyJet staff informed Louis that his suitcase had been run over on the tarmac at Adolfo Suárez Madrid-Barajas Airport, resulting in a two-and-a-half-hour delay.

Since then, he has been engaged in a dispute with the airline over compensation for his possessions, which he valued at £5,000. Among the damaged items were a Burberry bag worth just over £1,000, an Invisalign retainer costing £500, and three Acne Studios shirts valued at roughly £300 each.

He said: “I was eventually left with no choice but to accept the minimum compensation offered and try to recover the remaining losses through my own insurance. Everything was destroyed, included a designer bag, four pairs of shoes, expensive chargers and an Oral B Toothbrush.”

An easyJet spokesperson said: “We’re very sorry that Mr Maybury’s luggage fell from a baggage cart and was damaged by an aircraft as it was coming onto stand. Safety is our highest priority and our engineers subsequently carried out an inspection of the aircraft and cleared it for departure.

“We know how important it is for customers to feel confident that their belongings are well cared for when travelling with us, so we investigated this with our ground handling providers in Madrid at the time and contacted Mr Maybury to apologise for his experience and provided him with the compensation he is due.”

Just six months after the first Jet2 service from Manchester to La Palma in the Canary Islands took off, the airline has scrapped the route due to a lack of demand

Jet2 has cancelled all flights to a popular Spanish island.

Just six months after the first Jet2 service from Manchester to La Palma in the Canary Islands took off, the airline has scrapped the route. Jet2 has been running two weekly services on Monday and Friday for the four-and-a-half-hour journey since April 3.

The airline had planned to launch budget Friday flights to the island from London Stansted on 6 November, but that has now been abandoned. The decision to end the route is due to a lack of customer demand. The last flight between Manchester and La Palma is expected to leave on 30 October.

At the time, Stephen Turner, chief commercial officer at Manchester Airport, said: “We’re proud to connect people in the North with the places they want to fly to, and the Canary Islands is among the most popular holiday destinations for sunseekers travelling from Manchester. That’s why it’s great to see Jet2 adding a fifth destination in this part of the world to its route network here at Manchester.”

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An airline spokesperson confirmed that affected customers would be contacted directly and offered the choice to rebook or receive a full refund. They explained that the decision followed a programme review and assessment of customer demand. As the route concludes on 30 October, most passengers with bookings during the October half-term should remain unaffected.

A spokesperson for Jet2 said: “As a customer-focused business, we continually review our programme in response to what our customers want, and we will make adjustments where required. This gives us the ability to add flights and holidays in response to demand, and very occasionally we may withdraw them too. Following this latest review, we have taken the difficult decision to withdraw flights and holidays to La Palma.

“Where customers are affected, we will contact them or their independent travel agent to let them know their options, which include rebooking another holiday or receiving a full refund. We would of course like to apologise to affected customers, however with a fantastic programme of services to a huge range of destinations, we are offering superb choice when it comes to rebooking their holidays with us.”

TUI is now the only airline running direct flights from the UK to La Palma.

La Palma is the greenest and quietest of the Canary Islands, nicknamed “La Isla Bonita”. It’s popular with walkers and stargazers rather than beach holidaymakers. Volcanic landscapes, banana plantations and lush laurel forests surround the Caldera de Taburiente, a huge crater with excellent hiking trails. The Roque de los Muchachos observatory sits among some of the clearest skies in Europe, and the island is a certified Starlight Reserve. Beaches are mostly black sand. The capital, Santa Cruz de La Palma, has colourful colonial balconies. The 2021 Cumbre Vieja eruption reshaped parts of the south and is still part of the island’s story, but visiting is safe.

Many of us own one of these common colours for a suitcase but it is worth following simple advice that will stop any problems from arising

Ryanair continues to grow, with the airline carrying a record 208.4 million passengers in its latest full financial year – a four per cent increase on the previous year. However, the budget airline has also been cutting back at some European airports, with Ryanair withdrawing or reducing flights in certain locations.

The airline has pointed to factors including aviation taxes and airport charges. Despite this, the UK remains a key part of Ryanair’s expansion plans.

Its winter 2026 schedule includes 435 routes, with three new services from London Stansted and a new route between London Luton and Venice. A further 18 new routes have also been added from other UK airports.

As Brits gear up to the October half term holidays and winter, Ryanair has issued a warning to passengers who typically fly with black, navy or grey suitcases, urging them to ‘change’ their luggage to avoid any confusion when they land.

The budget carrier advised travellers to make their checked-in bags more distinctive on the carousel given the prevalence of these colours.

What Ryanair says

As reports the Express, Ryanair said: “Make it easier to spot your checked-in luggage on the carousel, especially if your luggage is black, navy or grey (like 99.9 percent of the population). Add a colourful luggage tag or ribbon to the handle so that there’s no confusion on arrival.”

Ryanair also recommends passengers create copies of their passport, driving licence, and/or ID card and email them to themselves.

It’s also suggested to photograph these documents and store them on your phone for offline access at your destination,

The well-known budget carrier transports an impressive 52 million passengers to and from the UK annually with its fleet of 107 UK-based aircraft.

In June, Ryanair experienced a spike in passenger numbers with 19.3 million people opting to fly with them across one of their 106,000 flights. This marked the first occasion the airline transported more than 19 million travellers and an 11 per cent rise compared to June 2023.

The airline also pulled out all the stops for England fans during the Three Lions’ Euro 2024 run, laying on over 1,500 extra seats to and from Berlin for the cup final.

On a separate note, if you’re on the hunt for stylish cabin bags and suitcases, Antler is well worth a look. Their Iconic Stripe Case, retailing at £175, is available in seven gorgeous colours, including mist blue.

Hundreds of flights have been cancelled in a union dispute that could affect thousands of passengers

A ‘massive’ EasyJet cabin crew strike has resulted in the cancellation of hundreds of flights in a popular British tourist destination – and could jeopardise Christmas plans for holidaymakers.

The initial 5-day industrial action is expected to ground approximately 500 scheduled flights across Lisbon, Porto and Faro airports. And the festive period is also set to be disrupted.

The strike began this Friday, October 2, in Portugal and is the first of two walkouts planned for this year. The affected flights involve all domestic airports, but mainly Lisbon and Porto.

The EasyJet cabin crew strike goes on until Tuesday, with 443 flights from the Lisbon, Porto, and Faro bases already scrapped as of this morning, according to the National Union of Civil Aviation Flight Personnel (SNPVAC). “80% of flights involving the Lisbon, Porto, and Faro bases” between October 2 and 6 have already been cancelled, union official Ana Dias told local news agency Lusa. They noted that “the impact has already been massive.”

EasyJet, meanwhile, said 55% of flights were set to operate over the five-day strike period. The National Union of Civil Aviation Flight Personnel (SNPVAC) reported strong participation on Friday, the first of five scheduled strike days for EasyJet cabin crew, adding that only minimum services are being maintained.

EasyJet has confirmed that two return flights from Manchester Airport to Portugal have been axed in the coming days due to industrial action, the MEN reports. The walkout was announced by the National Union of Civil Aviation Flight Personnel and is set to impact flights from Lisbon, Porto and Faro airports, all served by EasyJet from Manchester Airport.

Sic Noticias reports that the union has said other currently scheduled flights could still be disrupted by the strike, although some may be operated by aircraft and crews from other European bases. An official EasyJet source told Lusa on Thursday that the airline anticipates operating approximately 55% of its schedule during the strike period. The source explained that, in addition to “minimum services” (representing about 22% of its Portugal-based operations), the airline is maintaining flights to and from the country operated by crews from other European bases.

The company says these operations are being conducted “in full compliance with applicable laws and regulations,”. The SNPVAC union deems the use of workers from other bases to replace striking staff “illegal” and is considering taking the matter to court.

EasyJet said it was “extremely disappointed” that the strike was taking place, despite its “ongoing efforts to maintain a constructive dialogue and reach an agreement.” It expressed regret over the disruption caused to passengers.

An EasyJet spokesperson said: “We are extremely disappointed that the union representing our Portugal-based cabin crew has announced an industrial action from 2 to 6 October, despite our willingness to continue a constructive dialogue and reach an agreement to meet our employees’ requests and protect the sustainability of EasyJet business in Portugal.

“We are sorry for the impact the unnecessary action will have on our customers, and are doing all we can to minimise disruption, including cancelling two return flights from Manchester in advance to allow our customers to rearrange their travel plans. Customers have been informed directly and offered options including a free transfer or a refund.

“We advise customers travelling to or from Portugal between 2 and 6 October to check the status of their flight via our Flight Tracker.”