Internet

Mukalla, Yemen – At the Mukalla Creative Hub, a man in a black T-shirt leans over a desk to help a colleague with his project, while other men remain fixed on their laptop screens. Nearby women sit in ergonomic office chairs, writing or scrolling on their phones. On the other side of the space in Yemen’s coastal city of Mukalla, a sleek cafe-style counter stands at the entrance, while colourful armchairs are neatly arranged and occupied by a few people working among rows of computers.

What draws entrepreneurs, remote freelancers, and students here is not just the stylish setting or uninterrupted electricity, but something far more essential: fast, reliable Starlink satellite internet.

“Four Starlink devices power the space, delivering speeds of 100 to 150 Mbps and allowing users to stay constantly connected,” Hamzah Bakhdar, a digital freelancer who also works at the hub, told Al Jazeera.

In a country where war has devastated telecommunications, eroded salaries and cut off remote areas, Starlink is helping create a small but growing digital workforce of designers, developers, teachers, and freelancers who can now work for clients abroad and earn far more than Yemen’s crumbling local economy would otherwise allow.

Internet access in Yemen has also been weaponised, with buried land cables sometimes cut, leaving parts of the country abruptly disconnected. The Houthi rebels, who are based in the Yemeni capital Sanaa and have fought the internationally recognised government since 2014, control the country’s major internet providers. That allows them to block websites they view as linked to their opponents inside and outside the country, including key platforms used by tech developers and remote workers.

The arrival of Starlink satellite internet has provided an alternative, allowing people to bypass the Houthis’ tight grip on telecommunications and stay online even in remote areas.

Mohammed Helmi, a video editor and motion graphics designer, was juggling projects for three clients in Yemen, Saudi Arabia and the United States. Thanks to the fast internet at the cafe, he no longer worries about losing connection or missing deadlines, problems he said repeatedly disrupted his work in the past.

“In the past, when I downloaded files to my laptop, it would stop as soon as my data ran out,” Helmi, a young man with a thin moustache, told Al Jazeera at the cafe. “I had to buy another gigabyte and start the download all over again. Because of this, I often had to turn down projects.”

Control over the internet

Starlink is operated by billionaire Elon Musk’s SpaceX company, and delivers internet by linking a ground dish to low-orbit satellites owned and operated by the company.

While other satellite internet companies exist, and others are quickly entering the space, Starlink is the only low-orbit satellite internet service legally available in Yemen after the internationally recognised government signed an agreement with the company in September 2024.

But it’s not for everyone.

The kits cost about $500, a price that remains unaffordable for the vast majority of Yemenis, living in one of the poorest countries in the world, where more than 80 percent of people live below the poverty line.

Owning a dish is therefore still a distant dream for many Yemenis desperate to get online.

University students, like Mariam, a student at Hadramout University, says that even buying internet vouchers from local providers who resell Starlink access is beyond her reach – let alone purchasing a device herself.

“People are using vouchers because they cannot afford Starlink devices, whose prices are very high,” Mariam, who preferred to be identified only by her first name, told Al Jazeera.

The Houthis have also reacted aggressively to the arrival of Starlink, launching a campaign warning people against using the service and threatening legal action against anyone found in possession of the device.

They have accused the company of serving as a “US espionage agent” and said it posed “a major threat to national security”. Experts have worried that data gathered over Starlink’s internet service could be used for “intelligence gathering and economic exploitation“.

There are also concerns internationally over the concentration of satellite internet services and infrastructure in the hands of Starlink, particularly in light of Musk’s ownership, with the South African-born billionaire increasingly associating himself with far-right causes in the United States and Europe.

Connecting Yemen’s remote areas

But despite Houthi threats and the high cost of the devices by Yemeni standards, Starlink has spread across the country, reaching areas that had long been isolated.

Omer Banabelah, a mobile app developer, said that before Starlink arrived, a visit to his home village in Hadramout’s countryside meant disappearing from the digital world altogether. He could not make a phone call, let alone connect to the internet, leaving him anxious that clients would move on when their messages went unanswered. With Starlink now available in rural parts of the province, Banabelah said he no longer fears losing work every time he travels.

“I can reply to their messages anytime, from anywhere,” he told Al Jazeera. “Work that takes 10 minutes with Starlink could take an entire day without it.”

Similarly, Yemeni teachers, struggling with poor and delayed salaries that have stagnated for years, have also benefited from the spread of the internet service, which has allowed them to offer uninterrupted online classes and earn badly needed extra income.

Raja al-Dubae, a school director in Taiz, told Al Jazeera that her school began offering online classes based on the Yemeni curriculum to Yemeni students living abroad in the United Arab Emirates, Saudi Arabia, Egypt and China in 2023. It started with just 50 students, with teachers connecting through local networks.

But when internet traffic surged in the densely populated city each afternoon, the connections would collapse, forcing teachers to abandon classes mid-session.

“Teachers were often disconnected from their students, and by the time the internet stabilised, the next class had already begun, leaving them frustrated and unable to finish their lessons,” she said.

Al-Dubae said she initially rejected her nephew’s proposal to buy Starlink because of the high upfront cost, but now regrets the delay. Since installing the service, the number of students has climbed to more than 200, revenues have grown, and teachers have begun earning better additional pay.

“With Starlink, the internet is very fast and reaches every corner of the school,” she said. “Teachers no longer disconnect from their students. I never imagined it would make such a difference. Videos load quickly, we no longer turn away new applicants, and our reputation for fast internet has spread.”

For Yemenis who have grown used to Starlink’s high-speed internet, and the better incomes and business opportunities it has helped create, the worst-case scenario is a return to the slow, unreliable service of local networks.

“Go back to the headache of local networks? Perish the thought. We hope the service will continue to improve,” al-Dubae said, scoffing at the idea of reverting to local internet providers.

Helmi reacted similarly. “If Starlink were cut off, I would be devastated and forced back into the local market, which cannot cover my expenses or living costs,” he said, shifting in his seat and smiling at the thought. “I would need to take on three or four jobs just to match what I earn from a single project from abroad.”

Iran has raised concerns about the vulnerability of submarine cables in the Strait of Hormuz, which are crucial for the region’s digital economy. This narrow waterway, known for its importance in global oil shipments, also supports several fibre-optic cables connecting countries from India and Southeast Asia to Europe via the Gulf states and Egypt.

Submarine cables are essential for transmitting data and power, carrying about 99% of the world’s internet traffic. They play a significant role in telecommunications, cloud services, and online communication. Damage to these cables can lead to internet slowdowns, outages, disrupted e-commerce, and delayed financial transactions, causing economic consequences, according to analyst Masha Kotkin.

Gulf countries, especially the UAE and Saudi Arabia, have invested billions into artificial intelligence and digital infrastructure to reduce dependence on oil, with their national AI companies relying heavily on undersea cables for data transfer. Key submarine cables in the Strait of Hormuz include the Asia-Africa-Europe 1 (AAE-1), the FALCON network, and the Gulf Bridge International Cable System, with additional infrastructures being built.

Despite the growth in submarine cable length, faults have remained stable at around 150–200 incidents yearly, largely due to human activities like fishing and anchor dragging, with state-sponsored sabotage being a potential risk. Other threats include undersea currents, earthquakes, and typhoons. To mitigate these risks, the industry has measures such as burying cables and selecting safer routes.

The ongoing Iran war has caused significant disruption to energy supply and regional infrastructure, though subsea cables have not yet suffered damage. However, military operations increase the risk of unintentional damage from ships inadvertently impacting cables. Historical incidents, like one in 2024, highlight these risks.

Repairing damaged cables in conflict areas presents challenges, including obtaining permits and addressing the dangers of remaining fighting or mines. Once conflicts end, another challenge lies in re-evaluating the sea floor to ensure the cables’ safety.

If subsea cables are damaged, there are alternatives like land-based links, but experts warn that satellite systems cannot replace them due to limited capacity and higher costs. Low-Earth-orbit networks like Starlink are not a scalable solution for millions of users at present.

with information from Reuters

Tehran, Iran – Iranian authorities have been slowly expanding a list of individuals and entities deemed eligible to have limited internet access. However, the action serves only to illustrate that most of the population of more than 90 million people remains disconnected during the war with the United States and Israel.

The government imposed a near-total internet shutdown across Iran within hours of the first bombs falling in downtown Tehran on February 28. The move has seen internet connectivity reduced to about 2 percent of pre-war levels at most, according to monitors.

A limited intranet functions to keep some local services and apps alive, but people are highly frustrated, and the economy has suffered billions of dollars in lost revenue as a result of more than 1,200 hours of the digital blackout. One business, however, is thriving: the black market for internet connections.

This week, tens of thousands of people and organisations selected by the state based on their positions and professions signed up or received text message invitations to connect through a service called Internet Pro.

That is the name selected for a limited and metered internet connection through which thousands of sites and most global messaging services are blocked but some applications, app stores and Google services function.

The service is being sold in the form of 50-gigabyte data packages by three top state-linked telecommunications companies. State authorities can also issue limited internet protocols (IPs) for global connectivity to designated office spaces of approved companies and businesses.

Applicants need to provide full identification and professional or referral documents. Business owners and traders introduced to the Ministry of Information and Communications Technology and other authorities through their guilds and chambers of commerce were among the first to be connected this month.

Doctors, university professors, researchers and academics in various fields were nominated by the Ministry of Science this week. Freelancers were told to sign up through a webpage set up by the state-linked Iranian ICT Guild.

This is a separate service from that enjoyed by holders of “white SIM cards”, which offer less restricted connections and are reserved for officials, state-linked entities and individuals, journalists and some civilian supporters of the establishment perceived to be helping “get the message out” on behalf of the government.

A tiered system in action

For years, Iranian authorities have stressed that they are against a tiered internet system, which in effect renders connectivity a privilege, not a fundamental right in an age of rapid digital advancement.

But with such a system now in action and expanding, some state media are now framing it as a necessity despite harsh criticism regarding such an idea from the population over the years.

The state-linked ISNA news agency this week branded Internet Pro an “expert option providing a stable connection for professional activities”. The outlet encouraged potential applicants to contact the three telecommunications companies to see if they are eligible.

No such tiered system was implemented at a significant scale around the short-lived internet blackout imposed during the 12-day war with Israel in June or the 20-day near-total shutdown in January during deadly nationwide protests.

But the extended and unprecedented internet shutdown now in place sees eligible people and businesses giving in and electing to sign up.

Not all are convinced, however. Many are reported to have taken to state-run online platforms and news sites with demands for the full restoration of the internet.

On the local technology-focused site Zoomit, which can be reached through the intranet, thousands of people have recounted experiences of lost jobs and disrupted lives as a result of the shutdown.

“I’m a cybersecurity and network expert. Our servers and systems have not received security updates for about two months, and we’ve lost all our integration with open-sourced communities,” one user wrote. “This has significantly increased risks and stopped development, it’s unclear if my team will have its contract renewed this year in these economic conditions.”

Iranians circumventing the filternet through virtual private networks (VPNs) and other methods have also rejected the tiered system.

Aliasghar Honarmand, the editor in chief of an online privacy news website and an online medical news and research service, wrote on X that he has ignored multiple offers for Internet Pro over recent days.

“Access to the free internet is a fundamental and basic right for all people,” he wrote, adding that giving it to elites based on state classifications leads to normalising severe internet disruptions, creating an illusion of free connectivity, undermining social cohesion, violating personal privacy and propagating a black market.

Getting around the gatekeepers

Since the start of the war, Iranians going online from inside and outside the country have observed a battle between developers working on behalf of the state to deepen internet restrictions and those trying to skirt them.

This week, a circumvention method known as SNI (server name indication) Spoofing became popular after an unidentified user reported that he managed to establish a secure connection and published a guide.

The method tricked internet censors into thinking the users were visiting a permitted site or service when they were accessing blocked content. However, the authorities quickly moved to block gateways allowing the method to work, resulting in its demise within days.

Two experts who spoke with Al Jazeera said authorities are now deploying a heavily restrictive and centralised internet architecture through something called a national NAT (network address translation): a single country-scale gateway that all internet traffic must pass through.

This allows the authorities to reroute and bundle connectivity across Iran through a central operator with the aim of achieving higher levels of control and monitoring and an improved capacity to combat circumvention efforts.

But the method is hardware-intensive and costly, can lead to degraded or lagging connections and could potentially act as a single point of failure for saboteurs to exploit, the experts said.

One young resident of Tehran who has used Internet Pro issued for her university professor mother told Al Jazeera that most platforms considered essential by many people, such as Telegram, WhatsApp and Instagram, remain blocked on the service. ChatGPT was also blocked, but China’s DeepSeek was available on the service, she added.

“This is ridiculous and stupid because all groups of society, for whatever reason, need and deserve the internet. This move excludes most people who have no links to get them connected, including the elderly, and serves to keep the internet out for longer,” she said.