Hotel

The tourist’s bathroom dilemma amused social media users when she admitted her problem

People have been left stunned after an American tourist admitted she didn’t know how to use the sink in her hotel room. The blogger, Angelica, has been posting about her UK travel on TikTok under the username @angelicajenniferr.

In one video from her recent trip to London, the tourist encountered an unusual problem. She told viewers: “Okay, I’m currently in London and guys, I don’t know how to make my sink water go away. I have tried clicking it.

“Am I dumb, or is it like, right in front of my face? Or is it broken? I’m like, it doesn’t click. Is there a button I’m missing?” Asking for help, Angelica said: “Yall, how do I make the water go away?

“Um, can anyone who lives in London or European help me? Because my sink is broken or, I don’t know if it’s broken or if I’m being dumb. The water isn’t going away.” In her caption, she added: “I feel so dumb but also I’m totally about to call the front desk.”

Fortunately, Angelica soon realised her mistake. In a follow-up video, she told viewers: “Let me go down the list of things that you told me to try, and it still didn’t work, and then I’ll tell you what did work.

“Okay, for starters, I have been pushing on this thing. My knuckles will be bleeding soon. People said to pull this down, to pull this. Nothing works. There’s nothing around the sink, okay.

“I had to call someone and be like, I think my sink’s broken. And I was like, the water isn’t going down, I’ve tried everything. And do you know what they told me? Let me tell you. They were like, flip it like a coin, which I know you guys said that. I was like, you’re kidding. You are kidding.

“So look at me. That’s so much easier. I have nails, and I was afraid to break them.” She joked: “Anyways, blonde moment. It flips like a coin. So I learned something new.”

The videos went viral, with the second clip racking up over 200k views. Reacting to the video, some commenters were shocked by the post.

One viewer replied: “Not trying everything then lol.” A second commented: “Standard hotel sink…” Another commenter said: “So if you didn’t think to try this, you obviously hadn’t tried everything.” Someone else wrote: “My sink is like that. I can’t believe you didn’t know how to do that….”

However, others rushed to defend the tourist, saying they would have struggled as well. A viewer said: “Italian here. Never seen anything like that. In fact, I would have been in trouble too… It should also be said that it seems like a very unhygienic solution.”

A second added: “As a Brit, I would have been lost too, don’t worry. I know these sinks exist, but they’re not everywhere.” Someone agreed: “I’m a Brit and have never seen a plug like this. Don’t worry, you’re not alone!”

We checked in to this stylish new hotel in west London and discovered stunning interiors, a tranquil garden and innovative drinks at the bar

A few minutes’ walk away from bustling Earls Court Road, past quiet cobbled mews, is Templeton Garden, chic European hotel group Miiro’s latest opening, and arguably London’s most stylish new hotel.

A former townhouse, its grand white-pillared entrance opens up into what looks like an interiors Pinterest board brought to life, an elegant colour palette of creams, beiges and rusts, with a light and airy lounge area leading onto a beautiful private garden out the back – a rare find in central London – with a terrace for taking lunch or drinks.

Stay between 17 November-24 December and get access to the hotel’s Ribbon Room, a Santa’s grotto stocked with beautiful papers and ribbons to wrap your finds from your Christmas shopping expedition like a pro, accompanied by a hot buttered Brugal cider, from Sprout, the hotel’s bar.

The rooms at Templeton Garden

The complimentary colour palette continues to the 156 bedrooms, which our Junior Suite was elegant and understated with soft plaster-pink walls and lots of fabric textures, and immediately made us want to redecorate ours at home. A pop of colour comes from the dark red tiled shower space in the bathroom, complete with marble bath, vintage-style brass fittings and Le Labo Santal 33 products. Sleeping here under the canopy bed feels special yet still homely – a tricky balance to get right.

The food and drink at Templeton Garden

Evenings at Templeton Garden begin with a drink at Sprout, lined with hand-painted wallpaper and low velvet seats arranged around lamp-lit tables, with a stunning gold oak leaf light fitting overhead.

The most interesting thing about this bar, however, is the drinks list. The Market Stall Menu features innovative cocktail creations using ingredients commonly found in the back of your cupboard, such as a Marmitini, Red Onion Manhattan and Anchovy Gimlet. The Specials Menu, meanwhile, uses seasonal fruit and vegetables, and changes regularly depending on what’s available.

Templeton Garden

From £290 per night

Booking.com

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We opted for the Sweet Pea Spritz, made, we were told, by separating the peas from their pods, roasting the pods, blending them both back together to make a cordial, then mixing them with vodka and sparkling wine. Fresh and slightly sweet, it was like nothing we’d ever tried before, and completely delicious.

It was then on to dinner at Pippin’s restaurant, where the focus is again on seasonal ingredients with lots of fresh herbs from the garden. The spring vegetable salad was a colourful plate of crunchy pickled veg and leaves atop a tangy cheddar emulsion, while for mains, the catch of the day was a delicious crispy-skinned stone bass paired with a herby, zingy chimichurri.

How much does it cost to stay at Templeton Garden?

Rooms at Templeton Garden start from £290 per night.

Hotels are one of the priciest parts of a holiday, with UK travellers now spending around £92 per night on domestic overnight trips on average. But there’s a way to save money

If you’re planning a holiday, it’s always a bonus to save some money. The costs can quickly mount up between flights, accommodation and of course, activities.

However, there’s a brilliant way to book your hotel that could save you hundreds. Hotels are often the most expensive part of a holiday, with UK travellers now spending around £92 per night on average for domestic overnight trips.

If you’re staying in a big city, that cost can soar even higher.

Take London, for instance, where recent industry data shows average room rates nearing the £200-a-night mark.

But experts at Webpop design have shared a simple trick that could save your hard-earned cash.

Once you’ve decided where you want to book, clear your browser cookies and cache or use a private window, then search again, reports the Express.

The price you find could be significantly lower.

This is because booking sites use dynamic pricing and tailor your results based on what they know you’re looking for.

By clearing your cache and cookies, you give yourself a fresh start to search from, free from dynamic pricing.

There are also certain times of day which are better for booking holidays – for example, Tuesdays are likely to offer lower prices. This is because the weekend rush is over, and there is often more availability.

Sites will also be keen to fill any remaining slots quickly. And booking sites are eager to fill up their remaining hotel stays – fast.

If you’re flexible with your travel dates, consider booking your stay from Sunday to Thursday. You’ll avoid the weekend price hikes and likely snag a bargain.

So if you don’t mind missing out on a weekend in your dream destination, aim to book your accommodation during these days.

A PUB chain in the UK has been named the best for hotels in the UK – beating some very big names.

A new study conducted by Which? looked at both large and small hotel chains across the UK.

The research – which spoke to 1,776 people – looked at eight categories such as customer service and cleanliness as well as breakfast, bed comfort and value for money.

And coming in first place was Coaching Inn Group, which scored 81 per cent.

While you may not have heard of the pub/hotel chain, there are 35 inn-style hotels in the UK.

Dating back to 1996, this includes ones such as The Kings Arms & Royal in Surrey, The Pheasant Hotel in Norfolk and The Swan Hotel in Somerset.

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They recently closed The Warwick Arms ahead of a huge £1million renovation.

It was even named the ‘Best Accommodation Operator’ at The 2025 Publican Awards earlier this year.

When it comes to the Which? study, it scored a full five stars for customer service, as well as it matching the description online.

Despite the average room price being around £128, it still was given four out of five stars for value for money.

One person said it was a “very good mid-price range chain that does all the basic things well”.

Yet a surprising entry for the top five large hotel chains was Wetherspoons, who have a number of hotels across the country.

It was also the only hotel chain to be given the Which? Great Value badge, the first time for Wetherspoons.

With 50 hotels to choose from across the UK, rooms start from just £69 – most likely why it was given four stars for value for money.

Breakfast can be found for as little as £2.99 as well, with free tea and coffee refills.

Previous guests raved about it, calling it “clean, comfortable and good value”.

Other winners included Intercontinental, (80 per cent) and Hotel Indigo (79 per cent).

Sofitel followed suit with 78 per cent.

Premier Inn dropped in the survey with a score of 73 per cent, with one saying “prices are no longer budget level”.

Coming in last place once again was Britannia, which is often named the UK’s worst hotel chain (and the 12th year in a row for Which).

With a score of 44 per cent, it scored one star for bedroom quality.

The study also looked at small hotel chains, with the top going to both Andrew Brownsword and Brend Hotels, scoring 83 per cent.

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ONE of the best places to visit in Europe next year is right here in the UK and it has a ‘singing sands’ beach.

There is no doubt that Scotland is home to some of the UK’s most beautiful destinations, and now another has been recognised as a top spot to visit next year.

According to Conde Nast Traveller, Islay is “a Hebridean escape for whisky connoisseurs, in 2026 Islay will be home to even more distilleries than ever before”.

The small island is the southernmost of the Inner Hebrides, lying off of the west coast of Scotland.

And the destination is well-known for its whisky, thanks to numerous distilleries.

These will also be added to when two new distilleries open soon on the island.

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Laggan Bay Distillery will be the 12th to open on the island and it will be located near the island’s longest beach, Big Strand.

Visitors will be able to try whiskies that feature a peaty and smoky flavour.

Another distillery will then open in 2026 called Portintruan.

At Portintruan, visitors will be able to see old-style production techniques to produce whisky.

Islay is also home to a new luxury hotel, by the French luxury brand LVMH.

At Ardbeg House, guests can choose from 12 bedrooms, “each inspired by the histories and legends of Ardbeg” according to the hotel’s website.

The rooms feature dark woods and colours, with rich fabrics such as velvet.

Even the wallpaper features clues to folklore and myths from the island including the story of Airigh Nam Beist (Shelter of the Beast) – for generations, locals have believed that a fearsome creature lives in the hills.

And for an added treat, hidden somewhere in the room is a miniature dram for guests to find.

The hotel also has a restaurant serving homemade bread and farmers’ and fishermen’s dishes, as well as a bar.

A stay is likely to set you back around £230 per night.

Just along the road from the hotel, you can also visit Ardbeg Distillery, which has been running since 1815.

When on the island, make sure to head to some of the beaches as well.

One top spot is Singing Sands Beach – supposedly, if you rub the soles of your shoes over the sand, you will hear singing.

Nearby is also the lighthouse at Carraig Fhada which was built in 1832, which visitors can walk to over a metal bridge.

Unusually, the lighthouse is square and doesn’t have a lantern; instead, it has a small beacon mounted at its top.

The lighthouse sits opposite Port Ellen, the second largest town on the island.

The town features a handful of pretty, golden beaches and lots of places to grab a bite to eat.

For example, you could head to SeaSalt Bistro & Takeaway, where you could sit in and have some classic fish and chips for £18.50.

Or grab a hot drink from Copper Still Coffee.

The quickest way to get to Islay is by flying with Loganair from Glasgow.

There are usually two flights a day, and it takes about 45 minutes to reach the island.

Though this will set you back around £80 each way.

Alternatively, head over to Islay on a ferry from Kennacraig.

There are two ferries, with one travelling to Port Ellen, taking around two-and-a-half hours.

And the second is to Port Askaig, which takes just under two hours.

A return ferry fare costs £17.40 per adult and £8.70 per child, or a return car fare costs £87.80.

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IF you have always loved the idea of getting a free hotel room upgrade, an insider has revealed how to up your chances.

When it comes to getting the best room in the house, it can often mean shelling out hundreds of pounds.

However, James Callery, Head Chef at Sandford Springs Hotel & Golf Club, explained how the time you check in can make all the difference.

And it’s bad news if you like getting there early.

He explained. “Check-in between 4:30pm and 6pm whenever possible.

“By this time, reception staff know which premium rooms will remain empty for the night and are more likely to offer these at no additional cost.”

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He added that this is more likely to work in smaller boutique hotels rather than larger chains.

But he also says even just asking can make a difference.

Mr Callery continued: “Being polite but direct about what you want often yields results.

“Start off by asking about paid upgrade options.

“Once the receptionist has explained them, nicely mention your budget constraints.

“They will often give you a free upgrade to compromise.”

“Ask the receptionist if any complimentary upgrades are available today rather than demanding one.”

Even if you didn’t succeed on the first day, you might be able to get an upgrade later in your trip if you are staying longer than one night.

He explained: “Night audits show which high-end rooms won’t be filled, and thus can sometimes unlock a mid-stay upgrade.”

Other methods that he recommends is telling them if its a special occasion such as birthdays and anniversaries, as that can also lead to upgrades.

Just don’t try and lie, as you could be caught out.

Another lie not to tell is being a influencer or content creator if you’re not, as he warned “they hear this every day and it is easily checked”.

Mr Callery ended by saying: “Reception staff really want you to have a great stay.

“A friendly approach and understanding of how the hotel works often results in courtesy perks, which add value to your visit without affecting your budget.”

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A Premier Inn employee has revealed their top tips on how to get a room upgrade without paying for it.

And here is how a pre-check in email could get you that free upgrade too.