Heathrow

Heathrow Airport £7 fee that must be paid – or travellers face fine up to £80

Visitors can either pay a single fee or pre-pay for multiple online or over the phone

London Heathrow has reminded travellers of a fee that must be paid when using a certain part of the airport. Failure to pay this could result in an £80 fine, reduced to £40 if paid within a fortnight.

On X, formerly Twitter, the London airport explained: “Terminal Drop-Off Charge applies to vehicles dropping off passengers on the terminal forecourts. Use short-stay parking for pick-up; free pick-up/drop-off remains available in Park & Ride car parks. No waiting/picking up is allowed in the drop-off area, and any unattended vehicles may be towed. Blue badge holders are eligible for a 100% discount.”

Drop-off zones are situated immediately outside each terminal, providing the most convenient and fastest option for dropping off passengers. Visitors can either pay for a single drop-off or pre-pay for multiple drop-offs online or over the phone.

Nonetheless, anyone who uses a drop-off zone must pay by midnight the next day. Further online guidance from Heathrow adds: “When you pay in advance, your prepayments last for 12 months. Any prepaid funds that remain unused 12 months from the date of purchase will expire.

“You cannot pay for drop-offs at an airport ticket machine or in the terminal drop-off zones. There are no barriers; you incur a charge when you enter the drop-off zone.”

Anyone with questions about the fee or who requires a refund should contact refunds.heathrowdropoff@apcoa.com, chat to an agent via webchat, or call customer services on 0333 200 7459.

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London Heathrow’s two-bag policy

You might not realise that the capital’s airport also implements a ‘two-bag policy’ at security to prevent hold-ups. This rule means travellers are permitted to take just two items of hand baggage through the screening zone.

London Heathrow explains: “To avoid delays, Heathrow operates a two-bag policy at airport security. Only two items of hand baggage may be taken through security control, and they must be no larger than 56cm x 45cm x 25cm (22in x 18in x 10in).

“Items larger than this must be checked in as hold luggage – you can check your bag size using the gauges at check-in. Handbags and laptop bags count as a piece of hand baggage.”

Beyond this, it’s important to understand what items are suitable for your hand luggage. For instance, only specific electronic equipment is permitted on flights leaving from the UK.

While individual airlines may have varying requirements, the UK Government outlines nine essential items you’re able to include in both your hand luggage and hold luggage:

  • Hairdryers
  • Straighteners
  • Travel iron
  • Electric shaver
  • Most cameras
  • Mobile phones
  • Laptops
  • Tablet devices
  • MP3 players

Those travelling with e-cigarettes are required to store them in hand luggage rather than checked bags. When going through security checks, electronic items should be positioned in a separate tray, allowing security staff to examine them and ensure no prohibited items are hidden.

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